Global BST L&D Director : Global Business & Functions

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

In this role, you will lead the Learning & Development agenda for a diverse global group of ~ 4,000 + BST learners during an exciting period of transformation as we work together to achieve our north star vision for L&D worldwide.

You will act as the voice of these learners and their business leaders, ensuring their unique needs are understood, prioritized, and addressed. Often this will mean shaping WW Programs and Initiatives to reflect these needs; at times it will require providing unique tailored solutions.

Your immediate focus will be on bringing together the L&D teams supporting Global Services WW, and ACC hubs in India hub into one team, finding synergies across these diverse groups and opportunities for collective offerings, unlocking efficiencies for the business, greater value for our learners and more development for the teams.

Your key responsibilities will include:

• Work with the WW L&D Snr Dir and Global Businesses & Functions HR Executive Director - to set the strategic direction for L&D needs specific to Global BST Teams, translating business and learner priorities into actionable strategies. Execute against this strategy.
• Contribute to shaping global learning strategies and programs, ensuring the needs of Global BST learners are reflected in broader organizational initiatives such as WW Learning Journeys, Learning Month and other major initiatives
• Support the in-person delivery of these programs in the AP for learners from across the business.
• Build strong relationships with senior stakeholders, particularly those on the ground in India. Meet the needs of these stakeholders whilst also driving to our overall North Star vision for L&D
• Work with L&D partners across the business to understand any unique needs for BST learners in our hubs and ensure they are being addressed.
• Collaborate with the L&D Business Partners in the Functions (especially our Global Functions, IT and Enterprise Services) to align on priorities and ensure joined-up learning strategies. Lead functional learning for Design Studios.
• Lead and develop a high-performing team of 5, ensuring their expansion to support a broader range of learners is inspiring, sustainable, and career-enhancing.

You are good at:

• Influencing both internal and external stakeholders, including senior stakeholders, with your confident, competent, and convincing demeanour
• Cutting through the noise to prioritize what matters most—aligning work to impact while diplomatically managing stakeholder pushback.
• You are comfortable working with ambiguities, and are motivated to take the driver’s seat even though sometimes roles & responsibilities are not clearly defined
• Switching seamlessly between big-picture strategy and tactical delivery as the situation requires
• Inspiring, supporting and motivating your team through change, fostering resilience, adaptability, and purpose.
• You enjoy performing in a fast-paced, intellectually intense, service-oriented environment

What You'll Bring

• College graduate with at least 8-10 years of relevant work experience, preferably in Professional Services or matrixed organizations. Advanced degree preferred.
• Experience at BCG or other professional services firm in an L&D role is required
• Previous Line Management experience essential, ideally including managing remotely
• Proven experience in regional or global roles, collaborating with multinational stakeholders across diverse geographies.
• You have succesfully led complex global projects and large-scale transformations using best practice project management methods
• Strong interpersonal, critical-thinking, and decision-making skills; detail oriented and able to execute initiatives quickly and accurately.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.