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6.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Net2source.inc is one of the fastest growing diversities certified global workforce solutions companies with an unprecedented YoY growth of over 100% for last 6 years working with Fortune 1000/Global 2000 across 32 countries and 5 continents including North America, South America, Europe, Asia, Australia, and Middle East. Job Title: Delivery Manager – UAE Staffing Location: Noida / Bangalore / Vadodara, India Job Type: Full-time Shift Timing: UAE-aligned working hours (Gulf Standard Time) Job Summary We are looking for a skilled Delivery Manager to lead project execution and service delivery for our UAE-based clients, operating from our India delivery centers. You will manage cross-functional teams, ensure client satisfaction, and align deliverables with project goals, SLAs, and compliance expectations. Key Responsibilities 🔹 Project Delivery & Governance Lead and manage the end-to-end delivery of UAE client projects from India. Define and monitor project scope, schedule, resource plans, and budget. Drive governance practices include weekly reporting, dashboards, and performance reviews. 🔹 Client Coordination Act as the offshore delivery contact for UAE-based stakeholders. Maintain strong working relationships with client teams across time zones. Align with the UAE onshore team for escalations, updates, and delivery alignment. 🔹 Team & Resource Management Manage and mentor delivery teams across locations. Forecast resource needs and support hiring initiatives in coordination with HR. Promote team collaboration and adherence to agile or hybrid delivery models. 🔹 Risk, Quality & Compliance Proactively identify and mitigate delivery risks and project blockers. Ensure compliance with UAE-specific security, data privacy, and quality standards. Align offshore processes to UAE/GCC expectations and SLAs. Required Skills & Qualifications ✅ Experience 7–12 years of experience in IT, Non-IT or Engineering delivery/project management. Hands-on experience managing Middle East (especially UAE) client accounts preferred. Background in industries like IT Services, BFSI, Logistics, or ERP is a plus. ✅ Education Bachelor’s degree in Engineering, Computer Science, or related technical field. ✅ Soft Skills Excellent written and verbal communication in English. Strong stakeholder engagement skills across cultures and time zones. Ability to handle pressure and multitask across projects. Preferred Qualifications Prior experience working in a global delivery model (onsite-offshore). Understanding of UAE/Gulf client expectations, cultural norms, and business etiquette.
Posted 3 weeks ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
About The Role At Uber, providing amazing customer support that establishes trust for riders, earner partners, eaters, and delivery partners-our community-is a core feature of our product experience. We invest in this mission and believe in providing the highest quality service executed in the smartest, most efficient way. As a key support role for your Region and WFM Program Manager, you will be involved in various activities to ensure the optimal functioning of designated programs. This includes collaborating with internal stakeholders through meetings, such as performance reviews, team meetings, and project updates. Additionally, you will engage in discussions with external stakeholders, particularly BPOs, regarding capacity management. You will contribute to performance management and assist with data management tasks, including ensuring data accuracy across multiple sources. You will also review forecasts and gather insights for weekly capacity calls with BPO partners. You will also help drive SLA management, reviewing historical and projected metrics, analysing performance data, and presenting observations to address efficiency gaps. This role offers an opportunity to contribute to the success of the WFM Program, making a significant impact on operational efficiency and cost savings. What The Candidate Will Need Meetings with Internal Stakeholders: Attend and participate in performance management discussions Participate and support FTE governance process Contribute to weekly business reviews Meetings With External Stakeholders Engage in discussions with BPO partners pertaining to capacity management Participate in performance management discussions with external stakeholders Program Management Manage new LOB launches and footprint changes Provide support for data required for Jira disputes Participate in and contribute to projects that improve business efficiency, such as cost savings and operational efficiency improvements in WFM processes Data Management Prepare WFM QBR data Ensure WFM data sources and internal reports are up to date Gather and organize insights from reviews for weekly capacity calls with BPO partners Ensure WFM data sources are up to date across SL, AHT, TPH reports, capacity planning, S&D, and other internal/ad-hoc reports and project files SLA Management Review historical core metrics from a WFM perspective on a weekly basis (Trips, Contact Rate, Inflows, AHT, Occupancy, Shrinkage, Costs, etc.) Review projected capacity in BPOs and ensure alignment with provided forecasts Gather insights from GCC for performance analysis and share with RCO as needed Present observations on efficiency metric degradation, productivity gaps, heatmap issues, seasonality trends, etc. Provide clear insights and recommend actions to address any issues and improve efficiency metrics Basic Qualifications Experience in BPO Workforce Management Basic contact forecasting skills Advanced Capacity Planning Skills BPO realtime management experience Excellent communication and interpersonal skills to collaborate effectively with internal and external stakeholders. Strong analytical and problem-solving skills with a keen attention to detail. Ability to derive insights from data and recommend action Ability to work independently and prioritise tasks effectively Should be well versed with use of generative AI tools like Gemini, chatGPT etc. Willing to work in shifts Preferred Qualifications Worked in a captive unit to manage outsourced BPO vendor partners Experience in working with Google Sheets/Excel/SQL/Tableau and Looker Studio is preferred NICE IEX WFM tool experience
Posted 3 weeks ago
7.0 - 10.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Lowe’s is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe’s India, the Global Capability Center of Lowe’s Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe’s India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information, visit Lowes India Job Summary: We are looking for a Digital Finance Manager tolead a team and partner with the Digital Business, Tech & Finance teams across SSCM (US) & SSCB (India) to drive business outcomes in a financially prudent manner. They will be responsible for providing analyses, insights and business intelligence that helps identify performance drivers and guide appropriate tactical actions to improve financial outcomes. To be successful one should have: Strong understanding of financial concepts Strong online retail acumen, should be eager to research new trends & concepts Partnership mindset - enabling Digital & Tech teams to deliver experiences, products and solutions by taking responsibility for financial prudence Bias towards action and outcomes Forward looking mindset to shape goals and build a winning culture for the team Strong communication skills to communicate across organization hierarchy, functions, geographies, teams An innate drive for learning & mentoring team Strong conflict resolution mindset with a focus on outcomes Roles & Responsibilities: Core Responsibilities: Trusted Finance Business Partner Design, develop & produce insightful financial & business performance reports, dashboards and analyses. Provide proactive and timely financial analysis that highlights risks and opportunities to drive better business decisions Provide in-depth analysis on financial performance and root cause variances to forecasts. Solve complex problems with an analytical mindset; build frameworks for future analyses as appropriate. Facilitates financial forecasting and planning processes that support monthly forecasting, annual planning, Board of Director meetings and Earnings Call preparation. Seeks to maximize financial returns through communication of financial and non-financial insights to leaders. Analyzes using multiple data sources, translates findings into clear & understandable themes, and delivers actionable insights and recommendations. Develops business cases for key initiatives by creating robust financial models; identifies risks and engages the business owner in risk mitigation and trade-offs. Tracks and measures key KPIs that provide insight into an initiative’s success (leading and final indicators). Effective Team Leader : Ensure a fully staffed and capable team with strong culture of delivery and camaraderie. Set goals, measure & provide mentorship and guide on career path to direct reports. Coaches and mentors associates on improving their business and financial knowledge. Builds a culture of driving value and productivity within the team. Years of Experience: Required experience: Experienced in business and financial analyses, financial modeling, and analytical problem solving. 7 - 10 years of prior experience in Retail / Digital Commerce / Finance functions. Experience in managing & coaching teams. Experience in P&L analysis / management. Preferred experience: Experience in managing a full P&L Experience in GCC environment managing stakeholders across time zones. Experience working in a large matrixed organization Education Qualification & Certifications Required: Bachelors degree in Engineering / Business / Finance Preferred: Masters degree in Business / Finance, qualified Finance professional Skill Set Required Primary Skills (must have) Expert in business and financial analysis using MS Excel Working knowledge of BI reporting & budgeting tools (Power BI, TM1 or equivalent) Working knowledge of Microsoft office suite Secondary Skills (desired) Understanding & experience in Python / R based analytical packages Good background in statistical modelling Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under state or local law. Lowe’s wishes to maintain appropriate standards and integrity in meeting the requirements of the Information Technology Act’s privacy provisions.
Posted 3 weeks ago
10.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About lululemon: lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative products, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. As we continue to elevate our shopping experience, our India Tech Hub plays a key role in expanding our technology capabilities in Product Systems, Merchandising and Planning, Digital Presence, distribution and logistics, and corporate systems. Our team in India works as an extension of the global team on projects of strategic importance. Senior Manager Business Operations – India Technology Hub A Day in the Life: The role will serve as a strategic advisor, thought partner, and execution lead to the VP – Technology. This role is critical in driving organizational efficiency, enabling smooth day-to-day operations, and ensuring global alignment across business, technology, and administrative functions within the India Tech Hub. The incumbent will oversee strategic planning, communications, governance, and business operations, acting as the operational engine behind the technology leadership team. Expected Responsibilities: Strategic Leadership & Advisory: Act as a trusted advisor to the VP – Technology on strategic and operational priorities. Coordinate and track execution of key programs and projects, ensuring timely delivery and stakeholder alignment. Lead quarterly and annual planning processes, including preparation for board/business reviews. Provide data-driven recommendations to support decision-making and long-term planning. Lead and develop a dynamic business & facility operation team that is focused on support, operations, and planning. Business Operations & Governance: Lead key business operations functions: annual planning, budgeting, KPI tracking, risk management, and compliance. Establish governance frameworks and operating rhythms (e.g., QBRs, staff meetings, leadership offsites). Manage executive-level dashboards, metrics, and reporting for business operations and project outcomes. Own leadership meetings – set agenda, ensure follow-ups, and track decisions and action items. Organizational Effectiveness & Communication: Enable effective internal communication from the VP / SVP's office to technology teams and global stakeholders. Support change management initiatives and cultural alignment with global standards. Manage leadership communications including decks, reports, townhalls, and board level documentation. Serve as a communication bridge between the VP, ITH Leadership, internal / external stakeholders, including global leadership, partners, and cross-functional teams and ensure plans are communicated in a timely manner, including risks and opportunities. Draft executive communications, presentations, and reports for leadership reviews and global updates. Project & Program Management: Lead or support strategic programs across technology, people, and operations domains. Track key initiatives across the organization, resolving roadblocks and ensuring alignment. Drive digital transformation and process improvement projects to enhance productivity and align with global standard processes. Stakeholder Engagement & Collaboration: Coordinate with global counterparts & serve as a liaison between India leadership and global. Build and maintain relationships with internal and external stakeholders for seamless operations. Lead special projects on behalf of the VP / SVP Leadership (e.g., setting up new teams, innovation programs, vendor strategy, due diligence for tech partnerships). Drive employee engagement activities and act as a cultural ambassador for ITH. Site Projects & Initiatives: Drive and manage key site-related projects aimed at improving operational efficiency or enhancing the overall employee experience. Work closely with the VP to prioritize and execute these projects in alignment with broader business goals. Day-to-Day Business Operations: Leads day-to-day operating rhythm, communications, and engagement for technology hub, supporting the VP initiatives and ensuring the efficient operation of the Technology organization within the location. Facilities & Admin Business Operation: Lead and develop a high-performing team responsible for managing all aspects of business and facility operations, including: Facilities Management, Food & Catering Operations, Event Management & Logistics, Administrative & Coordination Support, Security & Safety Oversee the day-to-day operations of office facilities, ensuring effective maintenance, cleanliness, implementation of safety protocols, and optimal space utilization Manage relationships with external vendors and service providers for facility-related services. Act as a key operational point of contact, supporting the VP and senior leadership in daily operational needs. Anticipate potential challenges and proactively address issues to minimize disruptions to operations. Education: Bachelor's degree or equivalent in Business Administration, Operations Management, or related field. Experience: 10-12+ years of experience in technology, business operations, consulting, or strategy roles, ideally in a tech environment. 2+ years in supporting senior leadership teams is a bonus. Proven experience in managing and supporting senior leaders and organizations in a fast-paced, dynamic work environment. Managerial experience handling large scale operations, ideally in a fast-paced IT / ITES operations environment, preferably product-based companies. Experience managing a high-performing team, providing clear direction, fostering collaboration, and ensuring accountability to deliver results at scale. Demonstrated knowledge of best practice PM methodologies and a desire for continuous improvement. Experience managing multi - projects and scaling site operations Experience leading a team, managing to deliverables Experience working in a GCC or a global technology organization preferred. Prior experience in management consulting, CoS roles, or running PMO functions is highly desirable. Strong background in managing facilities, vendor relations, event logistics, and team management. Familiarity with employee engagement initiatives or corporate wellness programs. Knowledge of local regulations related to office operations, facilities, compliance, and employee safety Great interpersonal and communication skills and very strong organization, analyitcal, and follow-up capabilities. Technical tools & proficiency: Smartsheet, SharePoint, and the MS Suite (excellence in MS Excel) Experience working in an Agile environment Jira and Confluence mastery Experience working with procurement tools like Coupa Skills & Competencies: Leadership: Strong leadership skills with the ability to motivate and manage a team. Communication: Excellent verbal and written communication skills, with the ability to communicate effectively with different stakeholders. Project Management: Strong project management skills, including planning, budgeting, and execution. Problem-Solving: Ability to anticipate operational challenges and solve problems efficiently and effectively. Organizational Skills: Exceptional organizational skills with a keen eye for detail and prioritization. Vendor Management: Experience managing relationships with external service providers and vendors. Tech-Savvy: Comfortable with office technology, scheduling tools, and basic IT troubleshooting. Cultural awareness: Ability to foster inclusion and work effectively in a diverse, multicultural environment. We are all leaders, committed to growth and results. Are you ready to create a positive change with your work for the community and the world? We’re looking for you. Join us.
Posted 3 weeks ago
0.0 - 1.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Company Overview Treeline Business Solutions Pvt. Ltd. is a boutique provider of customized services in Business Process Outsourcing, Knowledge Process Outsourcing, Recruitment Process Outsourcing, IT Outsourcing, and Consulting Practices. Based in India and Saudi Arabia, Treeline serves a diverse client base across India, the US, GCC, and Africa. Known for high-quality work, quick turnaround, and strict confidentiality, Treeline is committed to delivering sustainable value to clients while growing as a trusted service provider in the KPO/BPO industry. Job Overview This is a full-time Financial Accounting position based in Chennai and Tiruchirappalli, aimed at candidates with 0 to 1 year of experience. As a fresher-level role, the position will offer fundamental training and exposure to essential financial accounting software and processes. The successful candidate will assist in financial reporting, accounts payable, accounts receivable, and other financial analysis tasks. Qualifications and Skills Proficiency in handling accounts payable and receivable while ensuring accuracy in financial transactions. Basic understanding of reconciliation processes to ensure financial integrity and accuracy in reporting. Familiarity with financial reporting standards and the ability to assist in generating financial statements. Competency in managing general ledger tasks, contributing to the accuracy of financial records. Ability to perform financial analysis to support the decision-making processes within the organization. Excellent attention to detail and analytical skills for identifying discrepancies in financial data. Good communication skills to liaise with different departments and clients effectively. Willingness to learn and adapt to new software and methodologies in financial accounting. Roles and Responsibilities Assist in the preparation and analysis of financial statements in compliance with company policies. Handle accounts payable and receivable functions, ensuring timely processing and payment. Support in reconciling discrepancies between financial accounts and ledgers. Contribute to financial analysis and reporting, offering insights for business strategies. Maintain accurate records and documentation for financial transactions and audits. Assist in continuous improvement efforts to enhance financial processes and systems. Collaborate with cross-functional teams to ensure seamless financial operations. Participate in training initiatives to enhance skills in financial analysis and reporting.
Posted 3 weeks ago
3.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Sales Research Analyst – LinkedIn & ICP Prospecting Location : Sector 63, Gurgaon – 100% In-Office Working Days : Monday to Friday, with 2nd and 4th Saturdays off Working Hours : 10:30 AM – 8:00 PM Experience : 1–3 years in lead research, sales operations, or market mapping roles Function : Market Research | Lead Sourcing | B2B Sales Enablement Apply : careers@darwix.ai Subject Line : Application – Sales Research Analyst – [Your Name] About Darwix AI Darwix AI is a GenAI-powered enterprise platform transforming how large sales, credit, and customer-facing teams operate. Our products analyze live conversations and behavioral data to power real-time nudging, coaching, performance analytics, and retail decision-making. We’re trusted by major names across India and the Middle East, including IndiaMart , Wakefit , Emaar , GIVA , Sobha Realty , and Bank Dofar , and are backed by global VCs and top enterprise leaders. Our team is growing rapidly, and we are looking for professionals who can help build an intelligent, data-backed sales pipeline from the ground up. Role Overview As a Sales Research Analyst , you will play a critical role in fueling our outbound sales and growth motion by identifying high-potential accounts and decision-makers across India, GCC, and Southeast Asia. You’ll work closely with SDRs, Sales Managers, and Founders to build curated LinkedIn lists, enrich prospect profiles, identify Ideal Customer Profiles (ICPs), and map target verticals. Your research will directly impact pipeline generation, campaign personalization, and deal velocity. This is a role for someone who enjoys precision, pattern-matching, and market intelligence gathering—especially across SaaS, BFSI, real estate, retail, and enterprise sales orgs. Key ResponsibilitiesTarget Account & Prospect Identification Research and compile high-quality lists of potential leads using LinkedIn, Sales Navigator, Apollo, and ZoomInfo Identify and tag decision-makers by role (CXOs, Heads of Sales, Training, Digital, Credit, or Customer Experience) Understand company size, industry, tech stack, and geography to match Darwix AI’s ICP Segmentation & List Building Segment target accounts into structured categories for sales campaigns (e.g., BFSI in UAE, Retail in India, etc.) Assign relevant tags like use case, region, size, and strategic value to improve outreach targeting Maintain a rolling pipeline of validated contacts and accounts, with 100% CRM hygiene Lead Enrichment & Validation Enrich prospect records with titles, email addresses, LinkedIn URLs, and contact information Verify and clean data using enrichment tools and manual validation workflows Ensure 100% accuracy in list formatting, contact ownership, and CRM input ICP Analysis & Market Mapping Work with Sales and Founders to constantly refine Darwix AI’s Ideal Customer Profile Support TAM/market sizing efforts by researching verticals, competitors, and adoption trends Create quick insight briefs on key accounts or verticals ahead of outreach Collaboration & Reporting Work closely with the SDR and Growth teams to align research with messaging and campaigns Share weekly research output, ICP updates, and segmentation insights Track research throughput, lead quality, and enrichment accuracy in Notion, Sheets, or CRM Required Skills & Qualifications 1–3 years of experience in sales research, data sourcing, market analysis, or a lead generation support function Proficient in LinkedIn Sales Navigator, Apollo, Lusha, Hunter, or equivalent tools Comfortable working with Google Sheets, Notion, and CRM systems (HubSpot preferred) Strong analytical skills and attention to detail Basic understanding of B2B sales funnels, SaaS buying cycles, and enterprise account structures Excellent written communication for internal documentation, tagging, and reporting Preferred Qualifications Experience building lead lists for SaaS or tech companies targeting CXOs or mid-senior executives Familiarity with the enterprise sales landscape across India or MENA Understanding of sales tools, workflows, and metrics used in B2B demand generation Knowledge of sectors like BFSI, real estate, retail, or lending is a plus Experience supporting SDRs, Sales Ops, or GTM teams in startup or early-growth companies What Success Looks Like Consistently deliver 100–150 verified leads per week across active verticals Maintain 100% data accuracy and hygiene in all lists and CRM entries Reduce SDR/AE research time by 70% through structured and segmented prospect lists Weekly reporting of industry trends, new vertical opportunities, and prospecting improvements Demonstrated ability to evolve ICP and prioritize high-conversion leads over time What You'll Get Competitive fixed compensation Performance-based quarterly bonuses ESOP eligibility after completion of performance milestones High visibility within the sales and growth function Direct mentorship from Sales and Founders Exposure to GenAI-powered sales products and market strategy development Clear path toward SDR, Sales Ops, or Market Intelligence roles Career Path 0–12 Months : Own end-to-end prospect list generation across multiple campaigns 12–24 Months : Progress into Senior Sales Research Analyst or Outbound Strategy Associate 24+ Months : Transition into SDR , Sales Operations Lead , or Growth Analyst How to Apply Send your CV to careers@darwix.ai with the subject line: Application – Sales Research Analyst – [Your Name] You may optionally include a short note describing: “How you would build a prospect list for BFSI firms in the UAE using LinkedIn.” This is a role for those who enjoy decoding markets, finding signals in the noise, and helping GTM teams move with precision. If you're data-savvy, research-driven, and want to grow in enterprise SaaS sales—this is your launchpad.
Posted 3 weeks ago
8.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Position: Enterprise Sales Specialist Location: Gurugram (In-office) About Darwix AI: Darwix AI is India’s first GenAI-native revenue enablement platform helping enterprise sales, credit, and retail teams sell smarter and faster. Our product suite includes: Transform+ – Live conversation intelligence and agent assist Sherpa.ai – Real-time coaching and sales nudges Store Intel – AI-led CCTV analytics for retail revenue optimization Trusted by leading brands like IndiaMart, Wakefit, Emaar, GIVA, and Bank Dofar, Darwix AI is backed by top global investors and built by leaders from IIM Calcutta, BITS Pilani, Freshworks, and Razorpay. Key Responsibilities Own and grow enterprise pipeline across BFSI, Retail, Real Estate, Pharma, and Tech sectors Drive full-cycle B2B SaaS sales: prospecting, discovery, PoCs, negotiation, and closure Engage CXOs and cross-functional stakeholders to craft ROI-driven, consultative solutions Collaborate with Product, Engineering, and Customer Success teams for solutioning and delivery alignment Maintain CRM discipline, accurate forecasting, and contribute to GTM strategies Represent Darwix AI at industry events and build partner/referral networks Qualifications 4–8 years of enterprise SaaS or tech sales with ₹3 Cr+ ARR closed in past 24 months Experience managing complex, multi-stakeholder sales cycles (6–12 months) Strong consultative selling, executive communication, and CRM hygiene Familiarity with Indian and GCC markets; exposure to GenAI, CX tech, or analytics is a plus
Posted 3 weeks ago
0 years
3 - 6 Lacs
Hyderābād
On-site
About the Role At Uber, providing amazing customer support that establishes trust for riders, earner partners, eaters, and delivery partners-our community-is a core feature of our product experience. We invest in this mission and believe in providing the highest quality service executed in the smartest, most efficient way. As a key support role for your Region and WFM Program Manager, you will be involved in various activities to ensure the optimal functioning of designated programs. This includes collaborating with internal stakeholders through meetings, such as performance reviews, team meetings, and project updates. Additionally, you will engage in discussions with external stakeholders, particularly BPOs, regarding capacity management. You will contribute to performance management and assist with data management tasks, including ensuring data accuracy across multiple sources. You will also review forecasts and gather insights for weekly capacity calls with BPO partners. You will also help drive SLA management, reviewing historical and projected metrics, analysing performance data, and presenting observations to address efficiency gaps. This role offers an opportunity to contribute to the success of the WFM Program, making a significant impact on operational efficiency and cost savings. What the Candidate Will Need Meetings with Internal Stakeholders: Attend and participate in performance management discussions Participate and support FTE governance process Contribute to weekly business reviews Meetings with External Stakeholders: Engage in discussions with BPO partners pertaining to capacity management Participate in performance management discussions with external stakeholders Program Management: Manage new LOB launches and footprint changes Provide support for data required for Jira disputes Participate in and contribute to projects that improve business efficiency, such as cost savings and operational efficiency improvements in WFM processes Data Management: Prepare WFM QBR data Ensure WFM data sources and internal reports are up to date Gather and organize insights from reviews for weekly capacity calls with BPO partners Ensure WFM data sources are up to date across SL, AHT, TPH reports, capacity planning, S&D, and other internal/ad-hoc reports and project files SLA Management: Review historical core metrics from a WFM perspective on a weekly basis (Trips, Contact Rate, Inflows, AHT, Occupancy, Shrinkage, Costs, etc.) Review projected capacity in BPOs and ensure alignment with provided forecasts Gather insights from GCC for performance analysis and share with RCO as needed Present observations on efficiency metric degradation, productivity gaps, heatmap issues, seasonality trends, etc. Provide clear insights and recommend actions to address any issues and improve efficiency metrics - Basic Qualifications - Experience in BPO Workforce Management Basic contact forecasting skills Advanced Capacity Planning Skills BPO realtime management experience Excellent communication and interpersonal skills to collaborate effectively with internal and external stakeholders. Strong analytical and problem-solving skills with a keen attention to detail. Ability to derive insights from data and recommend action Ability to work independently and prioritise tasks effectively Should be well versed with use of generative AI tools like Gemini, chatGPT etc. Willing to work in shifts - Preferred Qualifications - Worked in a captive unit to manage outsourced BPO vendor partners Experience in working with Google Sheets/Excel/SQL/Tableau and Looker Studio is preferred NICE IEX WFM tool experience
Posted 3 weeks ago
2.0 - 5.0 years
0 Lacs
India
On-site
Accounts & Audit Manager (Chartered Accountant) Location: IVBM, Kochi, India Reports to: Vice President & Operations Head - India Business, IVBM About IVBM: IVBM is a social entrepreneurship firm and fintech startup founded four years ago with a team of three. Today, we have grown to a team of over 50 employees across our offices in Kochi, India, and Dammam, Saudi Arabia. We serve clients across the GCC countries, with a majority presence in KSA. Job Summary: We are seeking a highly motivated and confident Chartered Accountant to lead our accounts and audit team as an Accounts & Audit Manager at our Kochi office. The successful candidate will be responsible for managing a team of Team Leaders, Accounts, and Audit Professionals, ensuring high-quality accounts and audit services to our clients. Key Responsibilities: 1. Lead and manage a team of Team Leaders, Accounts, and Audit Professionals to ensure timely and high-quality accounts and audit services to clients. 2. Plan, coordinate, and execute audits and financial statement preparations in accordance with International Financial Reporting Standards (IFRS) and local regulations. 3. Review and finalize financial statements, ensuring accuracy, completeness, and adherence to professional standards. 4. Develop and maintain strong relationships with clients, understanding their needs, and providing value-added services. 5. Stay up-to-date with changes in accounting and auditing standards, regulations, and industry developments, applying this knowledge to improve accounts and audit processes and services. 6. Mentor and develop team members, providing guidance, training, and feedback to enhance their skills and performance. 7. Manage and control accounts and audit budgets, ensuring efficient use of resources and adherence to budgetary constraints. 8. Collaborate with other departments, such as finance and operations, to ensure seamless service delivery and resolve any operational issues. 9. Ensure compliance with IVBM's quality control procedures, professional standards, and regulatory requirements. 10. Liaise with our Dammam office to ensure consistency and quality of accounts and audit services across the region. Requirements: 1. Chartered Accountant (CA / CPA) with 2-5 years of post-qualification experience in accounting, auditing, and financial management. 2. Proven experience in leading accounts and audit teams, managing multiple projects, and meeting deadlines. 3. Strong knowledge of International Financial Reporting Standards (IFRS), local regulations, and industry developments. 4. Excellent leadership, communication, and interpersonal skills. 5. Ability to work in a fast-paced environment, prioritize tasks, and manage multiple responsibilities. 6. Strong analytical and problem-solving skills, with attention to detail and accuracy. 7. Proficiency in accounting and audit software, MS Office applications, and other relevant tools. Note: We encourage applications from candidates who may not have extensive experience but possess confidence, a strong work ethic, and a willingness to take on challenges. If you are a motivated and ambitious individual looking to grow with our organization, please submit your application. What We Offer 1. Flexible pay scale which is directly proportionate to growth of organization 2. Opportunity to work with a dynamic and growing fintech startup. 3. Collaborative and supportive work environment. 4. Professional development and growth opportunities. 5. Recognition and reward for outstanding performance. If you are a motivated and experienced accounting and auditing professional, or an ambitious individual looking to grow with our organization, please submit your application, including your resume and a cover letter, current salary and expected salary to hr@ivbmcs.com Explore our work culture through Instagram page - lifeativbm Job Type: Full-time Schedule: Day shift Work Location: In person
Posted 3 weeks ago
0 years
1 - 1 Lacs
Kottayam
On-site
About Us: Signature Work Abroad is a specialist healthcare recruitment agency helping qualified nurses build rewarding careers in GCC countries. We take pride in guiding candidates every step of the way, from first contact to successful overseas placement. Role Overview: As a Customer Relations Executive , you will play a vital role in converting potential leads into successful candidates ready to embark on their new careers abroad. This is a full-time, office-based role requiring excellent communication and follow-up skills. Key Responsibilities: Receive and manage leads provided by the company (mainly nurses interested in working abroad). Convert leads into candidates by engaging, educating, and motivating them to proceed with the recruitment process. Maintain regular communication with candidates, ensuring they are informed and prepared at each stage. Answer candidate questions promptly and professionally. Keep accurate records of candidate interactions and status updates. Requirements: Strong communication skills in English,Malayalam and Tamil. Prior experience in customer relations, telecalling, or recruitment is preferred. Basic computer skills and familiarity with using CRM tools or spreadsheets. A positive attitude and the ability to build trust with candidates. Why Join Us? Be part of a mission-driven company making a difference in nurses’ lives. Grow your career in an international recruitment environment. Earn incentives based on performance. Performance-based incentives for successfully recruiting and placing candidates Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹16,000.00 per month Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Ability to commute/relocate: Kottayam, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Education: Diploma (Preferred) Language: Tamil (Preferred) Malayalam (Preferred) Kannada (Preferred) Telugu (Preferred) Work Location: In person
Posted 3 weeks ago
2.0 years
1 - 2 Lacs
Cochin
Remote
Sure! Here's a professional and compelling job post for an SEO Specialist tailored for posting on Indeed , specifically for a real estate portal and ecommerce website : Job Title: SEO Specialist Location: Remote Employment Type: Full-time Experience Required: Minimum 2 years About Us We are a fast-growing real estate portal and ecommerce platform aiming to revolutionize how people discover, buy, and interact with properties and products online. We are looking for a results-driven SEO Specialist with a proven track record of ranking website pages on Google's first page . Key Responsibilities Develop and execute effective on-page and off-page SEO strategies tailored for real estate and ecommerce domains. Optimize landing pages, product pages, and blog content to improve visibility on search engines. Conduct in-depth keyword research, competitor analysis, and SEO audits . Monitor, analyze, and report on performance using tools like Google Analytics, Google Search Console, & Ahref . Build high-quality backlinks through white-hat techniques. Stay updated with the latest algorithm updates and SEO trends to maintain top rankings. Requirements Minimum 2 years of hands-on SEO experience (preferably with real estate or ecommerce websites). Proven success in ranking web pages on Google's first page . Strong understanding of technical SEO, schema markup, and site structure. Familiarity with CMS platforms (WordPress, Magento, etc.) and basic HTML/CSS. Excellent analytical, problem-solving, and communication skills. Nice to Have Experience in local SEO targeting the UAE or GCC markets. Understanding of Google Ads and social media marketing for synergistic campaigns. Knowledge of content marketing and conversion rate optimization (CRO) . Why Join Us? Be part of a mission-driven team reshaping the property and ecommerce experience. Opportunities for growth, creativity, and leadership in your role. Competitive salary package and performance-based incentives. How to Apply If you’re passionate about SEO and want to make a real impact in a growing company, click Apply Now and attach your updated resume with relevant portfolio or case studies. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Work from home Schedule: Morning shift Supplemental Pay: Performance bonus Application Question(s): What is your expected salary? Do you have a high speed WIFI and desktop/laptop to work from home? Do you have work experience working on real estate portal or ecommerce website? What is your notice period? Experience: SEO: 2 years (Preferred) Google Ads: 1 year (Preferred) Expected Start Date: 15/07/2025
Posted 3 weeks ago
0 years
0 Lacs
Cannanore
On-site
Job description About the company: Livblends Hospitality is a premier food and beverage service provider, specialising in healthcare, education, and corporate catering across the GCC and India.Established to redefine the standards in institutional dining, we deliver tailored, nutritious, and high-quality meals that cater to diverse dietary needs and enhance the overall experience for our clients.Our commitment to quality, health, safety, and environmental responsibility is supported by a highly skilled team and strong operational standards. We meet rigorous international benchmarks, including Joint Commission International (JCI) accreditation and ISO certification, ensuring that every meal we serve aligns with the highest standards of quality and care. Job Purpose: To provide high-quality food and beverage service to guests, ensuring a pleasant dining experience and upholding company standards of cleanliness, efficiency, and hospitality. Key Responsibilities:Guest Service Greet and seat guests in a friendly and professional manner. Take accurate food and beverage orders and relay to kitchen Serve food and beverages promptly and correctly. Handle guest inquiries and complaints courteously and efficiently. Ensure guest satisfaction through attentive service. Operations Prepare dining areas before the beginning of service. Clear and reset tables quickly and efficiently. Ensure cleanliness and hygiene standards are met at all times. Maintain stock of service items and inform supervisor of shortages. Assist in setting up buffet or banquet service if required. Cash Handling Present bills and collect payments accurately when assigned cashier duties. Handle cash, credit card transactions, and billing systems responsibly. Team Collaboration Coordinate with kitchen, other service staff to ensure smooth service. Attend pre-shift briefings and staff meetings. Assist colleagues as needed to meet team goals. Qualifications & Skills: High school diploma or equivalent; hospitality training preferred. Prior experience in F&B or customer service is an advantage. Good communication and interpersonal skills. Ability to work under pressure in a fast-paced environment. Flexibility to work in shifts, including weekends and holidays. Neat appearance and excellent hygiene. Physical Requirements: Ability to stand for extended periods. Capable of lifting and carrying trays, dishes, or service items. Work Environment: Indoor/outdoor restaurant or banquet setting. Exposure to kitchen heat, noise, and occasional spills. If you are interested in this position, please contact us directly at 8606132120 (HR ) Job Type: Full-time Benefits: Food provided Provident Fund Schedule: Day shift Rotational shift Work Location: In person
Posted 3 weeks ago
2.0 years
0 Lacs
Cochin
On-site
Accounts & Audit Executive (Candidates with CA Inter and Articleship only apply) We are seeking a highly motivated and detail-oriented Accounts & Audit Executive to join our Kochi-based team. The role involves working closely with senior professionals in executing audit assignments, maintaining accounting records, and supporting regulatory compliance requirements for our GCC clients. This is an excellent opportunity for candidates seeking long-term growth in a structured, international-facing role. Key Responsibilities Assist in planning and executing internal and statutory audits in accordance with KSA regulations (SOCPA, ZATCA). Perform day-to-day accounting operations, including journal entries, reconciliations, ledger maintenance, and supporting schedules. Prepare and maintain accurate and complete audit documentation, working papers, and client deliverables. Support in the preparation of financial statements, VAT returns, and WHT filings as per Saudi compliance standards. Liaise with client teams to gather necessary documents and resolve audit and accounting queries. Identify and report control weaknesses or compliance gaps during audit procedures. Assist in preparing periodic MIS reports, and reconciliations for client management. Why Join Us Work with international clients and gain exposure to GCC financial and tax regulations. Structured learning environment and support from experienced audit professionals. Performance-based career growth opportunities. Professional work culture with an emphasis on quality, compliance, and integrity. Competitive compensation package aligned with industry standards. We are looking for a dedicated and experienced Accounts & Audit Executive to join our team. Bcom/Mcom (Apply only if you have a CA Articleship Experience - 2 Years) Excellent Knowledge in Microsoft Excel needed Send your CV to hr@ivbmcs.com Job Location: Ernakulam Job Type: Full-time Schedule: Day shift Work Location: In person
Posted 3 weeks ago
1.0 years
1 - 3 Lacs
Calicut
On-site
We are looking for a passionate and communicative Career Counsellor to join our dynamic abroad recruitment team. The primary role is to connect with aspiring candidates who are interested in job opportunities abroad, particularly in countries such as UAE, Albania, and other GCC/EU countries. The ideal candidate will guide and support candidates throughout the recruitment and visa processing journey by offering genuine, transparent, and strategic career advice. Key Responsibilities: Lead Generation & Outreach Career Guidance Counsel candidates on job opportunities, salary expectations, work culture, and living conditions in countries like UAE, Albania, etc. Evaluate candidate skills, educational background, experience, and suitability for job roles abroad. Help set realistic goals and expectations regarding international employment. Candidate Screening Pre-screen candidates based on visa requirements and employer demands. Assist in document collection and verification (passport, resume, qualifications, etc.). Visa & Placement Support Coordinate with documentation and visa processing teams to ensure smooth application. Brief candidates about medical tests, embassy interviews, and travel formalities. Guide candidates till successful deployment to the destination country. Reporting & Targets Maintain daily and weekly activity reports. Meet monthly targets for candidate registrations, interviews, and placements. Track success ratios and continuously improve counselling strategies. Key Skills Bachelor’s degree in any field (Human Resources, Social Work, or Psychology preferred) 1+ year of experience in career counselling, recruitment, or education consulting Excellent communication in Malayalam, & English Empathetic, approachable, and proactive in handling queries Knowledge of visa processes and work permit requirements Strong organizational and follow-up skills Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Flexible schedule Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
Posted 3 weeks ago
0 years
3 - 6 Lacs
Gurgaon
On-site
About the Role At Uber, providing amazing customer support that establishes trust for riders, earner partners, eaters, and delivery partners-our community-is a core feature of our product experience. We invest in this mission and believe in providing the highest quality service executed in the smartest, most efficient way. As a key support role for your Region and WFM Program Manager, you will be involved in various activities to ensure the optimal functioning of designated programs. This includes collaborating with internal stakeholders through meetings, such as performance reviews, team meetings, and project updates. Additionally, you will engage in discussions with external stakeholders, particularly BPOs, regarding capacity management. You will contribute to performance management and assist with data management tasks, including ensuring data accuracy across multiple sources. You will also review forecasts and gather insights for weekly capacity calls with BPO partners. You will also help drive SLA management, reviewing historical and projected metrics, analysing performance data, and presenting observations to address efficiency gaps. This role offers an opportunity to contribute to the success of the WFM Program, making a significant impact on operational efficiency and cost savings. What the Candidate Will Need Meetings with Internal Stakeholders: Attend and participate in performance management discussions Participate and support FTE governance process Contribute to weekly business reviews Meetings with External Stakeholders: Engage in discussions with BPO partners pertaining to capacity management Participate in performance management discussions with external stakeholders Program Management: Manage new LOB launches and footprint changes Provide support for data required for Jira disputes Participate in and contribute to projects that improve business efficiency, such as cost savings and operational efficiency improvements in WFM processes Data Management: Prepare WFM QBR data Ensure WFM data sources and internal reports are up to date Gather and organize insights from reviews for weekly capacity calls with BPO partners Ensure WFM data sources are up to date across SL, AHT, TPH reports, capacity planning, S&D, and other internal/ad-hoc reports and project files SLA Management: Review historical core metrics from a WFM perspective on a weekly basis (Trips, Contact Rate, Inflows, AHT, Occupancy, Shrinkage, Costs, etc.) Review projected capacity in BPOs and ensure alignment with provided forecasts Gather insights from GCC for performance analysis and share with RCO as needed Present observations on efficiency metric degradation, productivity gaps, heatmap issues, seasonality trends, etc. Provide clear insights and recommend actions to address any issues and improve efficiency metrics - Basic Qualifications - Experience in BPO Workforce Management Basic contact forecasting skills Advanced Capacity Planning Skills BPO realtime management experience Excellent communication and interpersonal skills to collaborate effectively with internal and external stakeholders. Strong analytical and problem-solving skills with a keen attention to detail. Ability to derive insights from data and recommend action Ability to work independently and prioritise tasks effectively Should be well versed with use of generative AI tools like Gemini, chatGPT etc. Willing to work in shifts - Preferred Qualifications - Worked in a captive unit to manage outsourced BPO vendor partners Experience in working with Google Sheets/Excel/SQL/Tableau and Looker Studio is preferred NICE IEX WFM tool experience
Posted 3 weeks ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Role Will Include, But Not Be Limited To Model building and drawings of building services elements for Electrical services like lighting power, earthing and lightning protection systems, schematics, schedules, etc 3D model of physical substation in Microstation/AutoCAD/Revit and preparing 2D/3D drawings. Basic electrical design calculations. QA/QC procedures Attention to quality and technical correctness Smooth coordination with other Mechanical, Structural and Architectural services Work within time limits to complete deliverables on time. Candidate Specification Have ITI or Diploma in Electrical & Electronics Engineering Must have working experience in Electrical modelling for building services using Microstation/AutoCAD/Revit as a software. Must have experience in substation projects/Oil & Gas projects Experience in MicroStation,AutoCAD and Revitis must Experience in western power Substation projects will be preferred Be familiar with preparation of layout drawings and schematic diagrams for electrical services Exposure to British & GCC standards Have good written & verbal communication skills Be able to work without the help of mark-ups Exposure to platforms like BIM360 or Project wise preferred Equality, diversity and inclusion We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team and personal commitments. We embrace agility, flexibility and trust. Location(s): Mumbai, MH, IN Bengaluru, KA, IN Noida, UP, IN Contract Type: Permanent Work Pattern: Full Time Market: Energy Discipline: Electrical Job Ref: 8962 Recruiter Contact: Abhimanyu M S
Posted 3 weeks ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Role Will Include, But Not Be Limited To Model building and drawings of building services elements for Electrical services like lighting power, earthing and lightning protection systems, schematics, schedules, etc 3D model of physical substation in Microstation/AutoCAD/Revit and preparing 2D/3D drawings. Basic electrical design calculations. QA/QC procedures Attention to quality and technical correctness Smooth coordination with other Mechanical, Structural and Architectural services Work within time limits to complete deliverables on time. Candidate Specification Have ITI or Diploma in Electrical & Electronics Engineering Must have working experience in Electrical modelling for building services using Microstation/AutoCAD/Revit as a software. Must have experience in substation projects/Oil & Gas projects Experience in MicroStation,AutoCAD and Revitis must Experience in western power Substation projects will be preferred Be familiar with preparation of layout drawings and schematic diagrams for electrical services Exposure to British & GCC standards Have good written & verbal communication skills Be able to work without the help of mark-ups Exposure to platforms like BIM360 or Project wise preferred Equality, diversity and inclusion We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team and personal commitments. We embrace agility, flexibility and trust. Location(s): Mumbai, MH, IN Bengaluru, KA, IN Noida, UP, IN Contract Type: Permanent Work Pattern: Full Time Market: Energy Discipline: Electrical Job Ref: 8962 Recruiter Contact: Abhimanyu M S
Posted 3 weeks ago
0 years
0 Lacs
Gurgaon, Haryana, India
On-site
About The Role At Uber, providing amazing customer support that establishes trust for riders, earner partners, eaters, and delivery partners-our community-is a core feature of our product experience. We invest in this mission and believe in providing the highest quality service executed in the smartest, most efficient way. As a key support role for your Region and WFM Program Manager, you will be involved in various activities to ensure the optimal functioning of designated programs. This includes collaborating with internal stakeholders through meetings, such as performance reviews, team meetings, and project updates. Additionally, you will engage in discussions with external stakeholders, particularly BPOs, regarding capacity management. You will contribute to performance management and assist with data management tasks, including ensuring data accuracy across multiple sources. You will also review forecasts and gather insights for weekly capacity calls with BPO partners. You will also help drive SLA management, reviewing historical and projected metrics, analysing performance data, and presenting observations to address efficiency gaps. This role offers an opportunity to contribute to the success of the WFM Program, making a significant impact on operational efficiency and cost savings. What The Candidate Will Need Meetings with Internal Stakeholders: Attend and participate in performance management discussions Participate and support FTE governance process Contribute to weekly business reviews Meetings With External Stakeholders Engage in discussions with BPO partners pertaining to capacity management Participate in performance management discussions with external stakeholders Program Management Manage new LOB launches and footprint changes Provide support for data required for Jira disputes Participate in and contribute to projects that improve business efficiency, such as cost savings and operational efficiency improvements in WFM processes Data Management Prepare WFM QBR data Ensure WFM data sources and internal reports are up to date Gather and organize insights from reviews for weekly capacity calls with BPO partners Ensure WFM data sources are up to date across SL, AHT, TPH reports, capacity planning, S&D, and other internal/ad-hoc reports and project files SLA Management Review historical core metrics from a WFM perspective on a weekly basis (Trips, Contact Rate, Inflows, AHT, Occupancy, Shrinkage, Costs, etc.) Review projected capacity in BPOs and ensure alignment with provided forecasts Gather insights from GCC for performance analysis and share with RCO as needed Present observations on efficiency metric degradation, productivity gaps, heatmap issues, seasonality trends, etc. Provide clear insights and recommend actions to address any issues and improve efficiency metrics Basic Qualifications Experience in BPO Workforce Management Basic contact forecasting skills Advanced Capacity Planning Skills BPO realtime management experience Excellent communication and interpersonal skills to collaborate effectively with internal and external stakeholders. Strong analytical and problem-solving skills with a keen attention to detail. Ability to derive insights from data and recommend action Ability to work independently and prioritise tasks effectively Should be well versed with use of generative AI tools like Gemini, chatGPT etc. Willing to work in shifts Preferred Qualifications Worked in a captive unit to manage outsourced BPO vendor partners Experience in working with Google Sheets/Excel/SQL/Tableau and Looker Studio is preferred NICE IEX WFM tool experience
Posted 3 weeks ago
7.0 - 12.0 years
0 Lacs
Kanayannur, Kerala, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Manager - Enterprise Architecture 7-12 Years Of Experience Job Purpose: EY is looking for inspired, result oriented and quality focused professional with strong consulting and technical skills to provide consulting services and execute on various IT, Enterprise Architecture and Digital Transformation projects for our clients across the MENA region and industry sectors, and to grow the Technology Transformation team under Technology Consulting, The candidate must be able to represent EY to showcase the firm’s strong capability and extensive experience in Enterprise Architecture and Digital Transformation The candidate will be expected to effectively leverage the global capabilities and resources of EY, its alliance partners, external technology and digital service providers, vendors and provide best-in-class consulting services on IT and Digital strategy, enterprise architecture, solutions to complex business problems and enable the digital transformation journey of the client. The candidate is expected to travel to MENA region and execute projects at onsite. Job Description Develop and maintain the enterprise architecture strategy and framework to support the client’s business strategy. Lead the design and implementation of application and integration architectures, ensuring they meet business requirements and performance goals. Establish EA office for clients Evaluate and recommend technologies and platforms that best fit the enterprise needs for scalability, reliability, and performance. Plan and run workshops involving Business and Technology Executives on EA and Digital Transformation of our clients, their partners and vendors Lead the design and review of new applications and major enhancements to existing applications, ensuring alignment with enterprise architecture principles. Evaluate and recommend technologies and tools for application development and integration. Define and enforce architectural standards, policies, and procedures across the organization. Provide guidance and mentorship to development teams on best practices in application and integration design. Develop / Oversee the documentation of all architectural designs and analyses. Conduct research on emerging technologies and their potential impact on the organization's architecture. Anticipate and understand major technology changes and digital trends to enable the client to succeed in the competitive landscape. Individual would be expected to cover a significant subset of the following capabilities and skills: Provide strategic advice for future investment as part of EA and Digital Transformation agenda, in client’s ICT ecosystem, with focus on adopting Digital and IT best practices, processes and technology to support its business objectives. Define the technology and architecture landscape, including business, applications, data, and infrastructure. Create technology transformation roadmaps to support client’s overall business strategy and maximize value creation. Maintain knowledge of best practices, industry landscapes and emerging technologies and apply these to develop innovative business solutions Interface and communicate with the various onsite and/or offshore stakeholders and coordinators on a regular basis to ensure smooth execution of responsibilities and demonstrate value. Timely completion of assigned tasks on time within budget and provide regular status reporting to clients, managers and leadership Counsel, Mentor and Manage team members to help them realise their fullest potential and actively encourage diversity and inclusiveness Skills And Qualifications BTech/MBA/MCA in a reputed institution with a sound industry/domain experience (preferably government/ public sector, Oil and Gas, BFSI) and relevant experience with 5-10 years. Certified in TOGAF Strong understanding of enterprise application integration patterns, SOA, microservices architecture, API management, and middleware technologies. Familiarity with DevOps practices and CI/CD pipelines. Well versed with industry standards like COBIT 5 & ITIL V4 Have experience in Big-4s, IT Industry Majors or Management Consulting firms in direct client consulting roles Experience in building EA office and Digital Transformation capabilities Possess excellent people interfacing, negotiation and management skills. Open to travelling to MENA region and work directly with EY clients on projects. Experience in creating and conducting impactful client presentations and articulate the technical and non-technical deliverables to clients at various levels starting from junior staff to CXO and Board Experience in running physical and virtual workshops independently and well versed with tools and technologies to enable the same. Demonstrable professional technical writing expertise, visual representation and language skills. Experience in working with clients in MENA GCC countries desirable. Membership in technology and industry bodies and online communities is desirable. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Posted 3 weeks ago
7.0 - 12.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Manager - Enterprise Architecture 7-12 Years Of Experience Job Purpose: EY is looking for inspired, result oriented and quality focused professional with strong consulting and technical skills to provide consulting services and execute on various IT, Enterprise Architecture and Digital Transformation projects for our clients across the MENA region and industry sectors, and to grow the Technology Transformation team under Technology Consulting, The candidate must be able to represent EY to showcase the firm’s strong capability and extensive experience in Enterprise Architecture and Digital Transformation The candidate will be expected to effectively leverage the global capabilities and resources of EY, its alliance partners, external technology and digital service providers, vendors and provide best-in-class consulting services on IT and Digital strategy, enterprise architecture, solutions to complex business problems and enable the digital transformation journey of the client. The candidate is expected to travel to MENA region and execute projects at onsite. Job Description Develop and maintain the enterprise architecture strategy and framework to support the client’s business strategy. Lead the design and implementation of application and integration architectures, ensuring they meet business requirements and performance goals. Establish EA office for clients Evaluate and recommend technologies and platforms that best fit the enterprise needs for scalability, reliability, and performance. Plan and run workshops involving Business and Technology Executives on EA and Digital Transformation of our clients, their partners and vendors Lead the design and review of new applications and major enhancements to existing applications, ensuring alignment with enterprise architecture principles. Evaluate and recommend technologies and tools for application development and integration. Define and enforce architectural standards, policies, and procedures across the organization. Provide guidance and mentorship to development teams on best practices in application and integration design. Develop / Oversee the documentation of all architectural designs and analyses. Conduct research on emerging technologies and their potential impact on the organization's architecture. Anticipate and understand major technology changes and digital trends to enable the client to succeed in the competitive landscape. Individual would be expected to cover a significant subset of the following capabilities and skills: Provide strategic advice for future investment as part of EA and Digital Transformation agenda, in client’s ICT ecosystem, with focus on adopting Digital and IT best practices, processes and technology to support its business objectives. Define the technology and architecture landscape, including business, applications, data, and infrastructure. Create technology transformation roadmaps to support client’s overall business strategy and maximize value creation. Maintain knowledge of best practices, industry landscapes and emerging technologies and apply these to develop innovative business solutions Interface and communicate with the various onsite and/or offshore stakeholders and coordinators on a regular basis to ensure smooth execution of responsibilities and demonstrate value. Timely completion of assigned tasks on time within budget and provide regular status reporting to clients, managers and leadership Counsel, Mentor and Manage team members to help them realise their fullest potential and actively encourage diversity and inclusiveness Skills And Qualifications BTech/MBA/MCA in a reputed institution with a sound industry/domain experience (preferably government/ public sector, Oil and Gas, BFSI) and relevant experience with 5-10 years. Certified in TOGAF Strong understanding of enterprise application integration patterns, SOA, microservices architecture, API management, and middleware technologies. Familiarity with DevOps practices and CI/CD pipelines. Well versed with industry standards like COBIT 5 & ITIL V4 Have experience in Big-4s, IT Industry Majors or Management Consulting firms in direct client consulting roles Experience in building EA office and Digital Transformation capabilities Possess excellent people interfacing, negotiation and management skills. Open to travelling to MENA region and work directly with EY clients on projects. Experience in creating and conducting impactful client presentations and articulate the technical and non-technical deliverables to clients at various levels starting from junior staff to CXO and Board Experience in running physical and virtual workshops independently and well versed with tools and technologies to enable the same. Demonstrable professional technical writing expertise, visual representation and language skills. Experience in working with clients in MENA GCC countries desirable. Membership in technology and industry bodies and online communities is desirable. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Posted 3 weeks ago
15.0 - 24.0 years
35 - 55 Lacs
Bengaluru
Work from Office
Key responsibilities 1. Work with global leadership to define s 3 years growth charter in the GCC market 2. Grow s business in the GCC market globally measured as bookings, revenues and margins i. Build relationships with key GCC decision makers (both globally and in India) ii. Work with market units to farm existing accounts for GCC opportunities (setup, scale up, IT/ER&D/BPO offerings) iii. Actively hunt new GCC accounts 3. Build and own GCC sGCC-specificpecific capabilities (in the GCC practice) setup advisory, market intelligence, change management etc. 4. Work with global business lines and ecosystem partners to build differentiated offerings for GCC clients (incl. co-innovation, transformation, maturity elevation etc.) and take best of to the client 5. Proactively participate/publish in industry and government forums to enhance visibility and brand in the GCC ecosystem Desired experience / profile 1. Experienced P&L leader with 15+ years experience in building and scaling businesses in technology services space (IT/ER&/Business services) 2. Strong experience of working with GCCs ideally a former/current senior GCC leader (of a Fortune 500/Global 2000 org.) with exposure across the GCC lifecycle planning, setup, scale up, expanding GCCs footprint internally across the global organization, procuring offerings from service providers and driving operational improvement 3. Future back mindset Strong connect/pulse of the market economics with understanding of regulations/policies to proactively make strategic choices to establish and retain s leadership in the GCC segment 4. Future back mindset Strong connect/pulse of the market, understanding of regulations/policies to proactively make strategic choices to establish and retain s leadership in the GCC segment 5. Well known in the GCC ecosystem having strong connects with GCC Center Heads, industry .bodies (eg. Nasscom, CII), government institutions ability to open doors and establish in the GCC community.
Posted 3 weeks ago
15.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
About Our Company: SigniMinds Technologies is led by the founding team behind Zen3 Technologies , a global IT services company that scaled to over 2000 employees and was successfully acquired in a multi-million dollar transaction by a multinational corporation. We are now building the next-generation technology services company— SigniMinds —with a focus on AI, Cloud, Cybersecurity, Data Engineering, and Product Development . As we scale rapidly, our initial revenue strategy is centered around IT staffing and talent solutions . To drive this growth, we're looking for a seasoned business development leader who can help us win clients, grow accounts, and establish a strong presence in the staffing space across India and globally. Why This Role is Different This is not just another staffing sales role. It’s a founding opportunity to join a company with a proven track record of building and exiting at scale , and to play a core role in shaping its future. While compensation is competitive, the real wealth creation lies in the equity —offered based on performance and tied directly to the company’s success. If you're ready to grow something meaningful and benefit from the value you help create, this is your chance. Key Responsibilities Client Acquisition: Develop new client relationships across IT services firms, product companies, GCCs, and large enterprises for contract staffing, C2H, and permanent hiring. Revenue Generation: Build a high-quality pipeline and drive recurring staffing revenues month-over-month. Account Management: Own client relationships end-to-end—understand hiring needs, manage expectations, and ensure delivery quality. Internal Collaboration: Work closely with recruiting teams to ensure swift turnaround and candidate quality. Market Strategy: Help define market focus areas, pricing, pitch positioning, and client engagement strategy. Optional Team Growth: As the business grows, build a team of account managers or sales professionals under your leadership. What We’re Looking For 10–15+ years of experience in IT staffing/talent solutions , with strong business development or client engagement background. Excellent network and client relationships across India—especially in the IT, GCC, and product/startup segments. Demonstrated success in opening new accounts and driving revenue independently . Entrepreneurial, hands-on, and capable of working in a startup-like environment. Experience with offshore/onshore staffing models or global delivery setups is a plus. Aspirations to grow into a larger leadership role as business scales. What You Get Performance-Based Equity : Earn equity tied to the revenue and value you help create. Proven Leadership Team : Work with founders who’ve built and exited successful companies. Ownership & Autonomy : Freedom to lead, execute, and grow without red tape. Long-Term Upside : Your success directly translates into long-term financial growth.
Posted 3 weeks ago
0 years
0 Lacs
Kozhikode, Kerala, India
On-site
Company Description LYNX EYE Advertising Company, established in 2005, is a leading indoor and outdoor advertising & contracting company in the GCC region with offices in Jeddah, Riyadh, Dammam, and Dubai. Known for excellence, LYNX EYE provides graphic imaging solutions for business organizations, events, exhibitions and individuals, supporting their contracting requirements to successfully reach customers in the Middle East. Role Description This is a full-time on-site role for a Business Development Executive at LYNX EYE , located in Kozhikode . The Business Development Executive will be responsible for expanding the company's customer base, building and maintaining customer relationships, and identifying new business opportunities to drive growth and revenue. Candidates will also be required to source leads globally , ensuring a diverse and robust pipeline of potential clients. Qualifications Sales, Business Development, and Marketing skills Excellent communication and interpersonal skills Negotiation and Presentation skills Ability to work independently and as part of a team Experience in the advertising or marketing industry is a plus Bachelor's degree in Business Administration, Marketing, or related field
Posted 3 weeks ago
7.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job role - GBS/GCC Implementation Level- Consultant/Manager Location - Gurgaom,Mumbai,Bangaore,Hyderabad, Pune Roles & Responsibilities: Should know how to lead and deliver Operating Model, GBS, Shared Services engagements including excellent understanding of client business processes, pain points, operating model options, organization structure, SSC Location strategy, GBS guiding principles and sourcing strategy, SSC enabling technologies Should know how to drive and build sales pipeline including BDs and Proposals Should be aware of ERP and digital finance technologies that drives business processes Should be aware of different Operating Model scenarios and methodologies for adoption as per client scenarios and maturity Should know how to lead business case creation for Operating Model, GBS, Shared Services design to implementation projects Drive continuous improvement capability with regards to methodology, tools, practices and maturity Professional & Technical Skills: MBA from a Tier-1 or Tier-2 B-school. CA or CPA Deep knowledge and experience in Finance Operating Model structure and design, GBS and SSC point of views, approach and design principles, roadmap and business case definition, service framework, governance model, interaction model, performance measurement, implementation, best-fit SSC locations strategy, business process improvements, change impact assessment and target design of SSC and Retained organization roles, transition strategy. 7 to 10+ years’ experience in Operating Model and GBS design to implementation projects Programme management experience and track record of successful (on-time & on-budget) delivery of large, complex programs in a dynamic environment with numerous and complex stakeholders’ groups Active role in the identification of opportunities by farming existing relationships and growing new networks Ability to work independently with minimal supervision and lead global distributed teams
Posted 3 weeks ago
2.0 years
0 Lacs
Pune, Maharashtra, India
On-site
We have permanent opportunity CLAIMS Adjuster role with a TOP MNC @ Pune Location. Company names & details will be shared later. Small Briefing : Job Title : Claims Adjuster Shift - 6:00 PM to 3:00 AM IST (US Shift) Excellent written and verbal communication skills Claims Adjuster will manage or handle areas related to property claims & Field Investigations Proficient in handling personal lines of business claims, documents and endorsement to the attorney Act as a point of contact for field in investigation and examine and investigate details of claim. Associate in Claims (AIC) certification or any other related insurance industry experience or designation a plus. 2 years full time claims adjusting experience is preferred. Candidate from Insurance & Healthcare industry will not be considered for this role. Qualification : Graduate with 2 years of claims or insurance experience Industry Preferred : Corporates, Shared Services, GCC, Oil and Gas If interested please share your profile to hr@nexx.in
Posted 3 weeks ago
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