Freight Broker

Location:

Department:

Reports to:

Job Summary:

Freight Broker

Key Responsibilities:

1. Load Procurement & Customer Management

• Develop and maintain relationships with shippers, manufacturers, and distributors.
• Source available loads from clients or load boards.
• Negotiate competitive rates with customers while maintaining profit margins.

2. Carrier Sourcing & Booking

• Build and manage a reliable network of carriers and owner-operators.
• Secure capacity for loads by negotiating rates and confirming carrier availability.
• Verify carrier compliance (insurance, authority, safety ratings, etc.).

3. Dispatch & Tracking

• Coordinate pick-up and delivery schedules.
• Monitor load status and provide real-time updates to customers.
• Troubleshoot service issues (delays, breakdowns, etc.) and resolve quickly.

4. Documentation & Compliance

• Ensure accurate load documentation: rate confirmations, BOLs, carrier packets, etc.
• Adhere to FMCSA and DOT regulations in all transactions.
• Maintain up-to-date records of transactions in TMS systems.

5. Business Development

• Identify and pursue new business opportunities with potential shippers or carriers.
• Maintain a book of business and contribute to company revenue goals.
• Represent the company professionally in negotiations and client communications.

Qualifications:

• High school diploma or equivalent (Bachelor’s degree in Business, Logistics, or Supply Chain preferred).
• 1–3 years of experience in freight brokerage, dispatching, or transportation sales.
• Strong negotiation, communication, and problem-solving skills.
• Familiarity with TMS platforms, load boards (DAT, Truckstop), and CRM tools.
• Self-motivated and goal-oriented with the ability to work independently or as part of a team.

Preferred Skills:

• Existing book of business (shippers or carriers) is a strong plus.
• Understanding of dry van, flatbed, reefer, or intermodal freight.
• Fluent English.

Compensation & Benefits:

• Base salary + commission or 100% commission-based structure (depending on experience).
• Performance bonuses and incentives.
• Flexible work environment.