Fraud Lead

Job Description:We are seeking a seasoned Fraud Lead with expertise in e-commerce fraud prevention and ordervalidation. The ideal candidate will have hands-on experience analyzing high-risk transactions,identifying fraud patterns (account takeover, triangulation fraud, friendly fraud, identity theft), andleveraging advanced fraud detection platforms such as Signifyd, Forter, or equivalent tools. As aFraud Lead, you will be responsible for both operational execution and strategic guidance, ensuringfraud controls are optimized, accuracy is improved, and fraud analysts meet daily review targets.Key Responsibilities:● Act as the subject matter expert in fraud risk analysis and order validation acrosse-commerce merchant operations.● Guide and support analysts in detecting and preventing fraud types such as accounttakeovers, triangulation schemes, identity theft, and friendly fraud.● Perform advanced review of high-risk transactions using tools like Acctertify, Signifyd, Forter,etc., and help calibrate risk scoring rules.● Validate orders in real time, ensuring a balance between fraud prevention and customerexperience.● Train and mentor junior analysts to improve fraud detection accuracy and consistency.● Drive improvements in decision-making accuracy, false-positive reduction, and dailyproductivity targets.● Analyze fraud trends and escalate new fraud patterns to cross-functional teams.● Contribute to the development and optimization of fraud rules, workflows, SOPs, andperformance metrics.● Partner with customer service, payments, and technology teams to resolve fraud-relatedissues quickly and effectively.● Prepare and present weekly/monthly reports on fraud metrics, team performance, andoperational gaps.Requirements:● 4+ years of experience in e-commerce fraud detection, with at least 1–2 years in a SME orlead role.● Deep knowledge of card-not-present (CNP) fraud scenarios and fraud operations on themerchant side.● Hands-on experience with Signifyd, Forter, or equivalent fraud prevention systems.● Strong understanding of transaction data, behavioral analysis, and fraud signals.● Proven ability to train, lead, and support fraud analysts in a fast-paced, metrics-drivenenvironment.● Consistent track record of meeting daily targets while maintaining high accuracy in frauddetection.● Knowledge of fraud reporting, post-transaction loss analysis, and chargeback correlation is aplus.

Job Type: Full-time

Pay: ₹700,000.00 - ₹1,200,000.00 per year

Benefits:

• Provident Fund

Schedule:

• Night shift
• Rotational shift

Application Question(s):

• current ctc and notice period ?
• Have u worked in any Ecommerce industry ?

Experience:

• fraud investigations: 9 years (Required)

Work Location: In person