Field Service Engineer

Position: Field Service Engineer (Thermal Oil Heaters)

Overview
As our on-the-ground expert, you’ll be the critical link between our cutting-edge thermal oil heater technology and our clients’ operational success. You’ll commission, optimize, and troubleshoot, all while building strong, trust-based relationships.

Key Responsibilities

• Equipment Commissioning & Installation
• Lead site erection and mechanical installation of thermal oil heater and auxiliary systems.
• Validate alignment, piping, and foundation work to OEM specifications.
• Performance Tuning & Optimization
• Fine-tune control parameters, combustion settings, and safety interlocks.
• Execute performance validation tests and implement enhancements to meet or exceed design benchmarks.
• Fault Diagnosis & Resolution
• Rapidly identify mechanical, electrical, and control system issues.
• Apply root-cause analysis to implement robust, long-term corrective actions.
• Client Relationship Management
• Act as the primary point of contact for client service inquiries.
• Cultivate rapport through clear communication, timely follow-ups, and solution-oriented support.
• Service Response & Support
• Provide 24/7 on-call support for emergency breakdowns and scheduled maintenance.
• Coordinate with engineering, parts, and logistics teams to ensure swift resolution.
• Electro-Mechanical Calibration
• Adjust sensors, actuators, valves, and control loops for optimal operation.
• Verify electrical wiring, grounding, and protective devices meet industry codes.
• Technical Reporting & Documentation
• Produce detailed service reports, commissioning certificates, and client handover documentation.
• Recommend preventive maintenance schedules and spare-parts inventories.

What We’re Looking For

• Bachelor’s degree/diploma in Mechanical/Electrical Engineering (or equivalent).
• 2+ years’ experience in Thermal oil heater commissioning, field service, or a related heavy-industry role.
• Strong diagnostics skills across mechanical, electrical, and control systems.
• Excellent client-facing communication and presentation abilities.
• Willingness to travel extensively and operate in diverse site environments.
• Proficiency with PLCs, SCADA, and combustion control platforms.

Job Type: Full-time

Pay: ₹15,020.22 - ₹20,499.83 per month

Benefits:

• Flexible schedule

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Location:

• Vatva Gidc, Ahmedabad, Gujarat (Preferred)

Work Location: In person

Application Deadline: 20/07/2025