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About Phoenix Robotix

DATOMS is an IoT software platform that utilizes machine learning, artificial intelligence, and the internet of things to streamline asset management and operations for equipment manufacturers, leasing and rental companies, and enterprises.

Field Service Engineer -IoT

Hyderabad

2 - 3 years

INR 3.0 - 6.0 Lacs P.A.

Work from Office

Full Time

Job Description The Service Engineer will be responsible for meeting the daily service maintenance and repair needs of the customer s equipment. Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned. Essential Job Responsibilities :- The Service Engineer performs the major functions listed below. The position may require additional duties/responsibilities that may not be outlined below, and specific functions are subject to change. Basic troubleshooting, installation, maintenance and repair on designated equipment. Completing Preventative Maintenance and field modifications. Ordering and managing repair parts cycle times. Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner. Maintaining daily communications with customers to ensure resolution and proper follow-up. Maintaining tools and test equipment and ensuring they are properly calibrated. Qualifications & Requirements :- The following qualifications are the minimum requirements necessary to successfully perform this role. However, any equivalent combination of experience, education and training, which provides the necessary knowledge, skills and abilities, would be acceptable, subject to any legal and/or regulatory requirements. B.Tech in Electrical, Electronic or any related field. Candidate must have experience in IoT. 2-3 years experience in Service engineer or related field. Localize from Bangalore location. Candidate should have his own bike. Valid driver s license and good driving record is required. Preferably Boy Candidate Proven record of being reliable and accountable for all aspects of their job. Proficient level of computer skills including MS Word, PowerPoint and Excel. Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.

Customer Support Specialist

Bengaluru

1 - 3 years

INR 4.0 - 6.0 Lacs P.A.

Work from Office

Full Time

About Us: DATOMS is an IoT software platform that streamlines asset management and operations for equipment manufacturers, leasing and rental companies, and enterprises utilising machine learning, artificial intelligence, and the internet of things. Our scalable solution can be customized to meet the unique needs of each client and is trusted by top companies around the globe. Job Summary: We are seeking a proactive and dedicated Tech Support Executive to join our team in Bangalore. The ideal candidate will have 1-3 years of experience in providing technical support for software or hardware systems and be proficient with Freshdesk ticketing systems. This role demands strong problem-solving skills, effective communication, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: - Provide technical support to clients and internal teams via phone, email, and Freshdesk ticketing system. - Troubleshoot and resolve software and hardware issues promptly and accurately. - Resolve tickets within defined SLAs and maintain ticketing records in the Freshdesk system. - Escalate complex technical issues to relevant teams and follow up to ensure resolution. - Document all support activities, including problem diagnosis, troubleshooting steps, and resolutions, in the ticketing system. - Assist in the setup, installation, and configuration of software and hardware as needed. - Collaborate with other teams to ensure customer satisfaction and provide feedback on recurring issues to improve service quality. - Stay updated on the latest developments in software and hardware relevant to the company's offerings. Qualifications: - 1-3 years of experience in technical support roles. - Proficiency in using Freshdesk ticketing system. - Experience with supporting software and hardware systems. - Strong troubleshooting and problem-solving skills. - Excellent verbal and written communication skills. - Ability to work independently as well as part of a team. - Bachelor's degree in Electronics, Electrical or Related field.

Demand Generation Manager

Bengaluru

4 - 6 years

INR 3.0 - 7.0 Lacs P.A.

Work from Office

Full Time

About Company : About Us: DATOMS is an IoT platform designed to streamline asset management and operations for Original Equipment Manufacturers (OEMs) of engines and related products. The platform addresses the complex needs of OEMs by providing comprehensive solutions that enhance product performance, improve operational efficiency, and reduce downtime. We re looking for a self-driven Demand Manager who thrives in fast-paced startup environments and knows how to drive results. You should be hands-on with demand generation, obsessed with metrics, and passionate about delivering pipeline growth. This role calls for someone who takes full ownership, from defining customer segments to executing campaigns, managing SDRs, and hitting lead/revenue quotas. If youre hands-on, metrics-driven, and ready to hit bold goals this is your role. Roles & Responsibilities: Define and create customer segments based on business attributes, source information, and behavioral insights to map the buyer journey. Design and implement demand generation strategies tailored to specific segments and campaign goals. Execute multi-channel B2B campaigns across email, social, paid ads, and webinars with clear objectives (MQLs, SQLs, pipeline). Use marketing automation and CRM tools to manage, track, and optimize campaigns. Write personalized outreach emails or conduct cold calling as part of targeted ABM efforts. Implement lead-nurturing workflows to move leads through the funnel effectively. Plan and participate in events and exhibitions to build brand visibility and generate qualified leads; identify relevant industry expos, and represent the company in key networking opportunities. Collaborate cross-functionally with sales, product, and marketing teams to align messaging and campaign execution. Define, track, and analyze key KPIs such as traffic, leads, conversion rates, and ROI using tools like Google Analytics and Excel. Stay informed on industry trends, competitor strategies, and new tools/techniques in demand generation. Conduct regular customer and market research to guide demand strategy and content focus. Manage and coach SDRs to ensure timely lead follow-ups, campaign alignment, and quota attainment. Own individual and team quotas for lead generation and revenue contribution. Communicate performance insights clearly to stakeholders and adjust strategy based on results. Qualifications : Education: Bachelor s degree in Marketing, Business Administration, or a related field. MBA or equivalent postgraduate qualification is a plus. Experience: 4-6 years of hands-on experience in B2B demand generation, preferably in SaaS, IoT, or technology-driven industries. Proven success in running multi-channel demand generation campaigns that resulted in measurable pipeline and revenue growth. Strong understanding of sales funnels, lead nurturing strategies, and marketing automation workflows. Experience using CRM and marketing automation tools like HubSpot, Salesforce, or Zoho. Benefits and Perks: Comprehensive health insurance package . Employee Provident Fund (EPF) . Opportunity to work alongside visionary leaders . Professional development opportunities Career advancement within a rapidly growing organisation

Business Development Manager, Enterprise IoT Solutions

Pune, Bengaluru, Delhi / NCR

4 - 9 years

INR 18.0 - 25.0 Lacs P.A.

Hybrid

Full Time

About Us: DATOMS is an IoT platform designed to streamline asset management and operations for Original Equipment Manufacturers (OEMs) of engines and related products. The platform addresses the complex needs of OEMs by providing comprehensive solutions that enhance product performance, improve operational efficiency, and reduce downtime. As a leader in IoT innovation, DATOMS is trusted by leading engine manufacturers. The platform empowers OEMs to leverage technology for business growth, optimize operations, and maintain a competitive edge. By integrating IoT into their products, OEMs can unlock new revenue streams, enhance efficiency, and deliver superior services to their customers. Job Summary: We are seeking a highly motivated and experienced Enterprise Sales Manager to join our dynamic sales team. This role is focused on selling our IoT solutions to enterprise customers. The ideal candidate will have a proven track record in enterprise sales, a deep understanding of IoT technology, and the ability to drive business growth through strategic account management and new customer acquisition. Key Responsibilities: Sales Strategy and Execution: Develop and implement sales strategies to achieve revenue targets for IoT solutions. Identify and prioritize target accounts and opportunities within the enterprise sector. Create and deliver compelling sales presentations and proposals to prospective clients. Account Management: Build and maintain strong, long-lasting relationships with enterprise customers. Understand customer needs and requirements to provide tailored IoT solutions. Negotiate and close agreements to maximize revenue and profitability. Market Analysis and Development: Conduct market research to identify new opportunities and trends in the IoT industry. Stay updated with the competitive landscape and emerging technologies. Collaborate with marketing and product teams to develop go-to-market strategies and campaigns. Collaboration and Communication: Work closely with the product development team to ensure customer feedback is incorporated into product improvements. Coordinate with the technical team to provide accurate and timely solutions to customer inquiries and issues. Participate in industry events, trade shows, and conferences to promote IoT solutions and generate leads. Reporting and Documentation: Prepare regular sales reports and forecasts for management review. Maintain accurate and up-to-date records of sales activities and customer interactions in the CRM system. Key Competencies: Strong business acumen and strategic thinking. Ability to understand and articulate complex technical concepts. Excellent relationship-building skills. Adaptability and resilience in a fast-paced sales environment. The candidate should be open to travel opportunities. Qualifications: Education: Bachelor's degree in Business, Engineering, Computer Science, or a related field. MBA or equivalent advanced degree is a plus. Experience: Minimum of 5 years of experience in enterprise sales, with at least 3 years focused on IoT solutions. Proven track record of meeting or exceeding sales targets in a competitive environment. Experience in managing complex sales cycles and negotiating large deals. Skills: Deep understanding of IoT technologies and their application in various industries. Excellent communication, presentation, and negotiation skills. Strong analytical and problem-solving abilities. Ability to work independently and as part of a team in a fast-paced environment. Proficiency in using CRM software and other sales tools.

Field Service Engineer - IOT

Hyderabad

2 - 3 years

INR 2.0 - 6.0 Lacs P.A.

Work from Office

Full Time

Job Description The Service Engineer will be responsible for meeting the daily service maintenance and repair needs of the customer s equipment. Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned. Essential Job Responsibilities :- The Service Engineer performs the major functions listed below. The position may require additional duties/responsibilities that may not be outlined below, and specific functions are subject to change. Basic troubleshooting, installation, maintenance and repair on designated equipment. Completing Preventative Maintenance and field modifications. Ordering and managing repair parts cycle times. Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner. Maintaining daily communications with customers to ensure resolution and proper follow-up. Maintaining tools and test equipment and ensuring they are properly calibrated. Qualifications & Requirements :- The following qualifications are the minimum requirements necessary to successfully perform this role. However, any equivalent combination of experience, education and training, which provides the necessary knowledge, skills and abilities, would be acceptable, subject to any legal and/or regulatory requirements. B.Tech in Electrical, Electronic or any related field. Candidate must have experience in IoT. 2-3 years experience in Service engineer or related field. Localize from Hyderabad location. Candidate should have his own bike. Valid driver s license and good driving record is required. Preferably Boy Candidate Proven record of being reliable and accountable for all aspects of their job. Proficient level of computer skills including MS Word, PowerPoint and Excel. Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.

Demand Generation Manager

Bengaluru

3 - 5 years

INR 6.0 - 12.0 Lacs P.A.

Work from Office

Full Time

Define segments, map buyer journey, and run targeted B2B campaigns Execute multi-channel outreach (email, social, ads, webinars) Manage SDRs, lead nurturing, and ABM outreach Track KPIs, optimize with analytics and CRM tools Health insurance Provident fund

Filed Service Engineer

Chandigarh

1 - 3 years

INR 2.5 - 4.25 Lacs P.A.

Work from Office

Full Time

Job Description: The Service Engineer will be responsible for meeting the daily service maintenance and repair needs of the customers equipment. Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned. Essential Job Responsibilities :- The Service Engineer performs the major functions listed below. The position may require additional duties/responsibilities that may not be outlined below, and specific functions are subject to change. • Basic troubleshooting, installation, maintenance and repair on designated equipment. Completing Preventative Maintenance and field modifications. Ordering and managing repair parts cycle times. Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner. Maintaining daily communications with customers to ensure resolution and proper follow-up. Maintaining tools and test equipment and ensuring they are properly calibrated. Qualifications & Requirements :- The following qualifications are the minimum requirements necessary to successfully perform this role. However, any equivalent combination of experience, education and training, which provides the necessary knowledge, skills and abilities, would be acceptable, subject to any legal and/or regulatory requirements. B.Tech in Electrical, Electronic or any related field. Candidate must have experience in IoT. 2-3 year's experience in Service engineer or related field. Localize from Chandigarh location. Candidate should have his own bike. Valid drivers license and good driving record is required. Preferably Boy Candidate . Proven record of being reliable and accountable for all aspects of their job. Proficient level of computer skills including MS Word, PowerPoint and Excel. Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.

Field Service Engineer

Noida

1 - 3 years

INR 1.75 - 4.0 Lacs P.A.

Work from Office

Full Time

Job Description The Service Engineer will be responsible for meeting the daily service maintenance and repair needs of the customers equipment. Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned. Essential Job Responsibilities :- The Service Engineer performs the major functions listed below. The position may require additional duties/responsibilities that may not be outlined below, and specific functions are subject to change. • Basic troubleshooting, installation, maintenance and repair on designated equipment. • Completing Preventative Maintenance and field modifications. • Ordering and managing repair parts cycle times. • Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner. • Maintaining daily communications with customers to ensure resolution and proper follow-up. • Maintaining tools and test equipment and ensuring they are properly calibrated. Qualifications & Requirements :- The following qualifications are the minimum requirements necessary to successfully perform this role. However, any equivalent combination of experience, education and training, which provides the necessary knowledge, skills and abilities, would be acceptable, subject to any legal and/or regulatory requirements. B.Tech in Electrical, Electronic or any related field. 1-3 year's experience in Service engineer or related field. Localize from Noida location. Candidate should have his own bike. Valid drivers license and good driving record is required. Preferably Boy Candidate Proven record of being reliable and accountable for all aspects of their job. Proficient level of computer skills including MS Word, PowerPoint and Excel. Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.

Backend Developer

Bengaluru

3 - 7 years

INR 5.0 - 9.0 Lacs P.A.

Work from Office

Full Time

Job Description: We are seeking an extremely passionate and experienced Node.js Backend Developer to join our team and work on building and maintaining a high-performance IoT backend system. You will be responsible for developing robust and scalable APIs, implementing data synchronization services, and integrating with 3rd party SAAS solutions at the platform level. This role is critical to ensuring the performance, reliability, and availability of our backend systems. Youll work on cutting-edge technologies with a real-world impact. Responsibilities: Design, develop, and maintain backend services for our IoT platform using Node.js. Develop and optimize high-performance APIs to handle large data volumes & a growing user base. Implement data synchronization services across distributed systems. Integrate 3rd party data sources and APIs into our platform. Work with both SQL and NoSQL databases. Collaborate with the frontend developers and other team members to ensure seamless integration. Troubleshoot and resolve issues related to the backend system. Has to ensure a 99.999% uptime & performance SLAs of the production environment. Manage basic DevOps tasks such as CI/CD pipelines, Kubernetes cluster management, and application deployment processes. Write clean, efficient, and well-documented code with a high test coverage. Apply logical problem-solving skills to address complex challenges. Required Qualifications: B.Tech. degree or higher educational qualification. 3+ years of experience as a Node.js developer in a production environment. Proven experience building and maintaining high-performance APIs. Hands-on experience working with SQL and NoSQL databases (e.g., PostgreSQL, ClickHouse). Strong understanding of Microservice architecture concepts & hands-on experience implementing it in production systems. Deep understanding of use cases & experience with Apache Kafka & Redis. Strong understanding of backend development principles and best practices. Familiarity with basic DevOps practices and CI/CD tools. Excellent coding, debugging and logical problem-solving skills. Passion for technology and building innovative solutions. Preferred Qualifications: Experience developing APIs & services, with a deeper understanding of the Quality Controls. Knowledge of IoT data and related technologies. Experience with Kubernetes Cluster setup & management is a plus. Experience with Graph DB (e.g. Neo4J).

Data Engineer

Bengaluru

3 - 7 years

INR 5.0 - 9.0 Lacs P.A.

Work from Office

Full Time

Job Summary: We are seeking a highly motivated and experienced Data Engineer to design, build, and maintain robust data pipelines. The ideal candidate will have deep expertise in cloud-based data processing technologies using GCP, AWS, or Azure. You will play a critical role in ensuring data reliability, quality, and availability to support our business needs. You will get to work on cutting-edge data infrastructure with a real-world impact. Responsibilities: Design, develop, and maintain scalable data pipelines using cloud services (GCP, AWS, or Azure). Implement data ingestion, transformation, and storage solutions. Ensure data quality, integrity, and security across all data systems. Monitor and troubleshoot data pipelines to identify and resolve issues. Has to ensure a 99.999% uptime & performance SLAs of the production environment. Collaborate with data scientists and other stakeholders to understand data requirements. Optimize data pipelines for performance, reliability, and cost-effectiveness. Create and maintain clear documentation of data flows, system architecture, and operational procedures. Qualifications: B.Tech. / M. Tech. degree or higher educational qualification. 3+ years of experience in Data Engineering or related roles. Must have worked in production deployments, including managing scalable data pipelines that process high-volume, real-time data. Proficiency with cloud services such as GCP, AWS, or Azure is required. Hands-on experience with Distributed Stream Processing Technology ecosystem, including Apache Kafka, Flink or Beam etc. Strong Programming skills in languages such as Python, Scala, or NodeJS. Experience with SQL, NoSQL & especially Timeseries databases. Experience with parallel programming & distributed data processing. Solid understanding of data warehousing concepts and technologies. Ability to design and implement data architectures. Excellent problem-solving and analytical skills. Strong communication and collaboration abilities. Preferred Qualifications: Experience developing data pipelines & processing services, with a deeper understanding of the Quality Controls. Knowledge of IoT data and related technologies. A Google Cloud Certified Professional Data Engineer will be given preference.

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Phoenix Robotix

Phoenix Robotix

Phoenix Robotix

|

Software Development

Bengaluru Karnataka

51-200 Employees

10 Jobs

    Key People

  • Jane Doe

    CEO
  • John Smith

    CTO
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