Expert - Process Automation

Join our “Process Automation” team at DHL Global Forwarding, Freight (DGFF) GSC – Global Service Centre!

Job Title: Expert - Process Automation

Job Grade – L

Job Location: Chennai

Are you dynamic and results-oriented with a passion for logistics? Join our high-performing Global Shared Services Team (GSC) at DHL Global Forwarding, Freight (DGFF); a Great Place to Work certified organization and one of the “Top 20 most admired Shared Services Organizations in 2022” by the independent global Shared Services & Outsourcing Network (SSON).

We are the captive Shared Service Provider for DHL Global Forwarding and DHL Freight (DGFF). We are an organization of more than 4,600 colleagues complemented by approximately 500 virtual FTE (i.e., bots applied in process automation). Our colleagues are based across six service delivery centers in Mumbai, Chennai, Chengdu, Manila, Bogota & Budapest. You will interact with people from all over the world and get the chance to a truly international organization.

In this role, you will have the opportunity to provide best-in-class service within the Air Freight service line, supporting our DGFF regions and countries across the globe. The role entails comprehensive training to proficiently perform a diverse range of activities, including shipment creation and enrichment, document upload, CONSOL preparation, handling inbound consols, providing agent solution support, post-flight tracking, managing CONSOL costing, handling exception management, tracking and updating milestones, and booking transport services.

Key Responsibilities:

• Graduate in Computer Science/IT or equivalent Degree
• 2 to 5 years of experience in IT industry with code development background in dot net and SQL Server
• Excellent communication skill is a must
• Experience in .NET development, C# / VB.Net, the .NET Framework and related Windows / Web technologies, interacting with Microsoft SQL Server, REST and Web Services.
• Strong in LINQ, Entity Framework, ADO.NET
• Experience in building web applications (HTML, JavaScript, JQuery, CSS, XML, JSON, ASP.NET, MVC)
• Understanding/implementing the design of loosely coupled distributed and scalable application.
• Good design approach in building the reusable component.
• Good in Relational Database knowledge SQL Server / Oracle. Experience in writing stored procedure, function, views and complex nested queries.
• Experience in design, development & deploying distributed applications through open APIs such as REST/ SOAP/ Web services.
• Domain knowledge in Supply Chain and Logistics is a plus

• Ready to work on Uipath

Apply now and embark on an exciting journey with us! We offer:

• We recognize and reward your hard work through a competitive compensation and performance-based incentive.
• We empower you to learn and grow through training that gives you the knowledge, skills, and abilities to develop into your role and a great range of resources to support your future career aspirations & personal development.
• Flexible work arrangements to support work/life balance.
• Generous paid time off: Privilege (earned leave).
• Comprehensive medical insurance coverage including voluntary parental cover (applicable for IN only)
• Recognition & Engagement culture

By joining one of the world's leading logistics companies, you have a chance to explore a wide range of interesting job challenges and opportunities across our GSC service lines and in our different divisions around the globe.