E-commerce & Q-Commerce Account Manager – FMCG

About the Company:

Modern Kitchens

Since 1984, we’ve been crafting high-quality, ready-to-eat snacks loved across South India. Our products are available in major modern trade outlets and on leading Q‑commerce and e‑commerce platforms.

Key Responsibilities:

• Manage day-to-day operations for E-commerce and Q-commerce platforms (Amazon, Flipkart, Blinkit, Zepto, Instamart, etc.)
• Ensure accurate listing of SKUs, pricing, inventory, and content updates
• Coordinate with platform account managers for promotions, campaigns, and merchandising
• Monitor and analyze sales performance, returns, and customer feedback across platforms
• Collaborate with internal teams (sales, marketing, operations) to execute digital sales strategies
• Prepare and present reports on platform performance, ROI of campaigns, and stock movement
• Resolve any account-level issues and ensure SLAs and platform compliance
• Drive growth across marketplaces through data-driven initiatives and platform insights

Requirements:

• Minimum 2 years of experience managing E-commerce and/or Q-Commerce accounts, preferably in the FMCG sector
• Experience coordinating with Category Managers and handling dashboards for Promotions and Visibility is an added advantage.
• Quick Commerce experience is mandatory.
• Strong understanding of e-commerce backend operations, sales metrics, and promotional strategies
• Proficiency with platforms such as Amazon Seller Central, Flipkart Seller Hub, etc.
• Analytical mindset with proficiency in Excel and reporting tools
• Excellent communication and coordination skills
• Ability to thrive in a fast-paced, execution-driven environment

Preferred Qualifications:

• Prior experience in FMCG or consumer goods category
• Preferred is BBA/BBM/MBA Graduates.
• Understanding of marketplace algorithms, product visibility, and pricing models