E-Commerce Manager

📌 Job Title: E-commerce Manager Location: New Delhi (Hybrid / On-site – Defence Colony) Company: Urban Trading. Type: Full-Time Experience: 1–5 years Industry: Fashion / D2C / E-commerce 🧵 About Us Nainpreet is a growing fashion label redefining Indian occasion wear for the modern woman. We operate primarily through our D2C website and are scaling rapidly across India. We’re looking for an analytical, fashion-savvy E-commerce Manager who can take charge of our online store operations, catalog, and sales growth. 💼 Key Responsibilities 🛒 Website & Catalog Management Oversee all daily operations of www.nainpreet.com (built on Shopify) Upload new products, manage collections, optimize navigation and merchandising Ensure accurate and timely updates on stock, pricing, discounts, and banners 📈 Sales & Conversion Optimization Monitor store performance (traffic, conversion rate, bounce rate, cart abandonment) Suggest and implement strategies to improve AOV and conversion Coordinate with design & content teams for drops, launches, and promotions 📦 Order Management & Fulfillment Oversee the full order lifecycle — from placement to delivery Liaise with warehouse/logistics teams and ensure SLAs are met Track RTOs, refunds, delays, and resolve customer issues when escalated 🔍 Analytics & Reporting Generate weekly/monthly sales reports, analyze product performance Monitor Google Analytics, Shopify Insights, and customer behavior Recommend actions based on data (e.g., slow movers, fast sellers, reorder needs) 🤝 Platform Integrations & Marketplaces Explore and manage listings on marketplaces (Ajio, Nykaa Fashion, Amazon, etc.) Coordinate catalog syndication, order sync, pricing parity if multi-channel ✅ What We’re Looking For 1-5 years of experience in managing a fashion/lifestyle D2C brand or Shopify store Strong understanding of Shopify admin, CMS tools, inventory workflows Proficient in Excel/Google Sheets and basic analytics (GA4, Shopify Reports) Excellent organizational skills with an eye for product and design A self-starter who thrives in a fast-paced, founder-led brand environment Bonus: Experience with Unicommerce, Google Ads, Meta Ads, or Klaviyo