DITA XML Technical Writer

Position:

Location:

Experience Required: 2–8 yearsSalary Range: ₹9 – ₹18 LPANotice Period: Immediate joiners or up to 30 days preferred

Role Overview

Technical Writer

Key Responsibilities

• Create and maintain technical and service documentation such as user manuals, upgrade procedures, online help content, and release notes.
• Work closely with subject matter experts to gather information and convert technical details into clear, user-friendly documents.
• Conduct interviews and discussions independently with engineering and product teams to gather inputs.
• Support procedure testing and validation, and update documentation based on feedback.
• Maintain content standards and follow documentation best practices using templates and tools like Oxygen XML.
• Manage multiple projects, track progress, assess risks, and ensure timely delivery of documentation deliverables.
• Participate in review cycles, implement changes based on inputs, and maintain version control and update logs.
• Exhibit strong project management skills and provide regular updates to stakeholders.
• Display a high level of ownership and initiative to drive documentation projects independently.
• Work flexibly with global teams and stakeholders across time zones, including conducting online meetings and reviews.
  

Must-Have Qualifications

• Bachelor’s/Master’s degree in Engineering, Physics, or Mathematics.
• 2–8 years of experience in technical writing for hardware or software documentation.
• Experience working in or for product-based environments.
• Proficiency in DITA XML, MS Word, and strong familiarity with documentation tools like Oxygen XML Editor.
• Excellent written and verbal communication skills in English.
• Strong project tracking and documentation skills using tools like Excel and project trackers.
• Willingness to work on hardware documentation even if from a software background.
• Strong interpersonal and collaboration skills in a cross-functional, multicultural environment.
• Stability in past employment (minimum 2 years in one organization required).
  

Nice To Have

• Exposure to DITA-based authoring environments
• Willingness to contribute to training or similar technical enablement roles when required.
  

Other Requirements

• Willingness to attend the final in-person interview in Chennai (mandatory).
• Hybrid work model – requires working from the Chennai office on designated days.
• No BSc graduates; full-time engineering or technical degrees only.
  

Interview Process

• Round 1: Virtual interview
• Round 2: In-person interview in Chennai (includes written test and remaining evaluations)