Director, South Asia

About Grok

Grok Global Services is a professional services firm dedicated to the international education sector. We are a US corporation with offices across Southeast Asia, China, and India. With over 230 global staff and a commitment to excellence, we are the leading provider of in-market engagement services.

Grok is on a trajectory of rapid growth, expanding our client base, deepening service scope, and the geographies we cover. We now support over 80 institutions, including members of the Russell Group, Go8 in Australia, and the top 150 ranked universities in the United States. We have rapidly established ourselves as the market leader for in-country staffing, now operating in over 15 countries.

Our services include deploying in-country representatives, supporting recruitment and partnership development, and offering digital marketing solutions. We extend the international teams of higher education institutions into the world’s most important education markets. We have assisted more than 150 institutions with the management of recruitment channels, developing and managing academic partnerships, digital services, social media, and relationship building with international alumni.

The Role

The Director, South Asia, will oversee the commercial, operational, and cultural health of Grok's Indian entity and regional operations. This pivotal leadership role ensures regulatory compliance, fosters a strong organizational culture, and integrates local practices with global standards while addressing regional nuances.

As one of Grok's leading experts on the international education market in South Asia, the Director will represent the market to both internal and external stakeholders, balancing operational excellence with strategic leadership to drive Grok's success in the region alongside the Executive Director and Associate Director.

Key Responsibilities

Operational Oversight

• Implement and monitor internal processes to ensure operational efficiency.
• Coordinate with internal departments to ensure regulatory compliance is maintained day-to-day
• Anticipate risks and recommend solutions to safeguard operations.
• Identify, recommend, and execute approved procedural improvements and cost-saving opportunities.

Administrative and Financial Management

• Manage in-house and third-party accounting and administrative teams execution of payroll, and support functions.
• Support the Executive Director and accounting function on financial activities, including banking, audits, tax compliance, and cash flow forecasting.
• Liaise with external consultants under the direction of the Executive Director.

Market Expertise in International Education

• Serve as one of Grok’s leading experts on the international education market in South Asia.
• Provide strategic insights into local trends and industry dynamics.
• Advise clients and internal stakeholders on opportunities and challenges within the region.
• Represent Grok at industry events, webinars in South Asia and other destinations.

Staff Leadership and Culture

• Support staff morale and performance through pastoral care and adherence to HR policies.
• Conduct regular check-ins and performance tracking for assigned team members and delivery staff.
• Foster a strong local culture aligned with global practices.
• Act as a culture ambassador by promoting alignment with Grok’s values in daily operations.
• Lead professional development and social engagement activities.

Ecosystem and Relationship Management

• Build and manage key local relationships in support of business objectives.
• Represent the region in client interactions and local industry events.

Additional Responsibilities

• Serve as a deputy to the Executive Director, stepping in during absence or travel.
• Coordinate with global teams for localized rollout of initiatives.
• Lead local project management across departments and stakeholders, to ensure timely execution of strategic priorities.

What type of candidate are we looking for?

We understand that everyone brings their own unique background of experiences and skills. If you do not tick all the boxes, we’ll help you learn what you need to know, but the essence of a Grokker is someone who is humble, confident, culturally aware, curious about others, comfortable with uncertainty, eager to try new things, and collaborative. We experience glee when we win, and derive satisfaction from watching our business, and each other, thrive.

Person specification

• A Bachelor’s degree. A Masters is desirable. A degree from a reputable university is an advantage.
• 10+ years of experience working in international higher education with a strong understanding of international education practices in South Asia.
• Proven experience in operational management, financial oversight, and compliance.
• Strong leadership, communication, and relationship-building skills.
• Knowledge of local regulatory and commercial landscapes.
• Experience in fostering organizational culture and staff development.

About Working at Grok

At Grok, we pride ourselves on being practical and down-to-earth people, combining technical expertise with social skills to build strong relationships. Grok provides a dynamic, fun, and supportive environment where you can develop your professional skills and contribute to building something meaningful and profitable.

To Apply

If you meet these requirements and have the drive to take on this exciting position, please click the Apply button where you will be directed to our hiring portal to submit your resume and complete a few questions, in lieu of a cover letter.

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Grok Global is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

For more information about Grok please visit our website: grokglobal.com