Debt Recovery Supervisor

2 - 31 years

0 Lacs

Posted:1 month ago| Platform: Apna logo

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Work Mode

Remote

Job Type

Full Time

Job Description

The Debt Recovery Supervisor leads a team responsible for managing overdue accounts, ensuring timely collections, and maintaining compliance with legal and company standards. This role combines leadership, strategic planning, and hands-on management to optimize recovery processes. Key Responsibilities Team Leadership & Training: Supervise and mentor a team of debt recovery agents, providing training, performance reviews, and ensuring adherence to collection protocols. Strategy Development: Develop and implement effective debt recovery strategies to maximize collections and minimize bad debts. Account Management: Monitor and manage delinquent accounts, negotiating payment plans and settlements with debtors. Compliance & Reporting: Ensure all recovery activities comply with legal regulations and company policies; prepare regular reports on recovery efforts and outcomes. Stakeholder Collaboration: Work closely with internal departments and external stakeholders to resolve complex cases and improve recovery processes. Performance Monitoring: Track and analyze team performance metrics, providing feedback and implementing improvements to achieve collection targets.

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