Customer Success Executive

Job Title: Customer Success Executive

Location:

Job Type:

Experience:

About Us:

Customer Success Executive

Key Responsibilities:

• Freelancing Platform Lead Generation:

  Manage and generate leads from platforms like

  Upwork, Fiverr, Freelancer, and PeoplePerHour

  . Actively bid on projects and follow up with potential clients regularly.
• 
  

• LinkedIn Outreach:

  Use

  LinkedIn and Sales Navigator

  to identify and engage with decision-makers, sending personalized connection requests and follow-up messages.
• 
  

• Tailored Proposals & Pitching:

  Write

  custom, compelling proposals

  based on the specific needs of clients. Confidently pitch Marketing services through messages, calls, or Zoom meetings.
• 
  

• Client Communication:

  Respond to queries, build rapport, and gather detailed project requirements to match with suitable service offerings.
• 
  

• Pipeline Management:

  Maintain and track all conversations, proposals, and follow-ups. Keep CRM updated with daily progress.
• 
  

• Reporting & Goals:

  Achieve weekly/monthly lead generation and conversion targets. Provide concise updates and performance reports.

Key Skills and Qualifications:

• 6 months–1 year of experience

  generating leads from Upwork, Fiverr

  , and similar platforms.
• Proven expertise in

  LinkedIn lead generation

  , using tools like

  Sales Navigator

  for outreach and prospecting.
• Strong command over

  client communication

  , proposal writing, and sales pitching in fluent, professional English.
• Ability to

  write tailored proposals

  that align with project requirements and business needs.
• Experience in converting cold leads into warm conversations and eventually into deals.
• Familiarity with Digital Marketing services such as Paid media, SEO, Content creation, and Social media Marketing.
• Proficiency in IT Design tools and maintaining daily task logs and follow-ups.
• Self-starter, target-driven, and capable of managing multiple leads and conversations simultaneously.

Why Join Us?

• Be part of a growing IT company with global clients.
• Exposure to international sales through top freelancing and B2B platforms.
• A supportive, collaborative, and performance-driven work environment.
• Competitive fixed salary plus performance-based incentives.