Customer Relationship Manager-Intern

Role: Customer Relationship Manager-Intern Location: Mylapore, Chennai Company: Digival Solutions Pvt. Ltd. Industry: SaaS | EdTech | Higher Education Tech Job Type: Full-Time | On-site Experience: 0–1 Year (Freshers Welcome) About Digival Solutions Digival is a leading provider of AI-powered SaaS platforms designed for higher education institutions. Our products—like DigiAssess, DigiClass, and H.E.B.A AI—help colleges and universities simplify assessments, automate academic operations, and drive data-based decision-making. With clients across India, the Middle East, and the U.S., we are redefining digital education. Role Overview: We are looking for enthusiastic and customer-focused fresh graduates who are eager to build a career in client servicing and relationship management. As a Customer Relationship Manager, you’ll work closely with educational institutions, helping them use our software products effectively while ensuring a smooth experience. Key Responsibilities: Communicate with clients to understand their needs and explain Digival’s solutions. Assist in onboarding new clients and support them during implementation. Provide training support to faculty or admin teams on how to use our tools. Follow up on client feedback, document issues, and coordinate with internal teams for resolution. Maintain basic client records and track service requests. Support the customer success team with daily coordination and reporting tasks. Skills & Qualifications: Bachelor’s degree in Business, Computer Science, IT, or any relevant field. Good communication skills in English; knowledge of Tamil or Hindi is a plus. Passionate about working in tech, education, or client services. Basic understanding of SaaS or cloud-based tools is helpful (training will be provided). Quick learner with strong coordination and follow-up skills. Friendly attitude, team spirit, and willingness to grow. What We Offer Training and mentorship from industry professionals. Fast-paced learning environment in a growing EdTech company. Opportunity to work with international clients and technology teams. Career development path into customer success or product roles. Competitive salary and performance bonuses. How to Apply Send your updated resume to isabella@digivalsolutions.com with the subject line: Application – CRM (Fresher) – [Your Name] Job Types: Full-time, Fresher, Internship Contract length: 3 months Schedule: Day shift Morning shift Language: English (Preferred) Work Location: In person Speak with the employer +91 8667226617