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0.0 - 1.0 years

1 - 4 Lacs

Ahmedabad

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. We are inviting applications for the role of Process Associate/Developer, Customer Service In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities • Respond to customer queries and customers concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you! Minimum qualifications • Graduate (Any Discipline) • Freshers are eligible Preferred qualifications • Previous experience in a customer service role chat/email/voice • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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0.0 - 3.0 years

1 - 4 Lacs

Hyderabad

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. We are inviting applications for the role of Process Associate/Developer, Customer Service In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities Respond to customer queries and customers concern Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies Reproduce customer issues and escalate product bugs Provide excellent customer service to our customers You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you! Minimum qualifications Graduate (Any Discipline) Freshers are eligible Preferred qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing / understanding skills Analytical skills with customer centric approach Excellent proficiency with written English and with neutral English accent You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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15.0 - 24.0 years

0 - 0 Lacs

Chennai

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Key Responsbilities: Lead merchandising strategy including forecasting, pricing, promotions, product lifecycle, inventory norms, franchisee support, and team development to drive growth and performance across retail operations.

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0.0 - 1.0 years

1 - 4 Lacs

Ahmedabad

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AIand digital innovation are redefining industries and were leading the charge.Genpacts AI Gigafactory, our industry-first accelerator, is an example of howwere scaling advanced technology solutions to help global enterprises worksmarter, grow faster, and transform at scale. From large-scale models toagentic AI, our breakthrough solutions tackle companies most complexchallenges. If you thrive in a fast-moving, tech-driven environment,love solving real-world problems, and want to be part of a team thats shapingthe future, this is your moment Genpact (NYSE: G) is anadvanced technology services and solutions company that delivers lasting valuefor leading enterprises globally. Through our deep business knowledge,operational excellence, and cutting-edge solutions we help companies acrossindustries get ahead and stay ahead. Powered by curiosity, courage, andinnovation , our teams implement data, technology, and AI to createtomorrow, today. We are inviting applications for the role of Process Associate/Developer, Customer Service In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities • Respond to customer queries and customers concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you! Minimum qualifications • Graduate (Any Discipline) • Freshers are eligible Preferred qualifications • Previous experience in a customer service role chat/email/voice • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact andtake your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considersapplicants for all positions without regard to race, color, religion or belief,sex, age, national origin, citizenship status, marital status, military/veteranstatus, genetic information, sexual orientation, gender identity, physical ormental disability or any other characteristic protected by applicable laws.Genpact is committed to creating a dynamic work environment that values respectand integrity, customer focus, and innovation. Furthermore, please do note thatGenpact does not charge fees to process job applications and applicants are notrequired to pay to participate in our hiring process in any other way. Examplesof such scams include purchasing a 'starter kit,' paying to apply, or purchasingequipment or training.

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1.0 - 4.0 years

2 - 6 Lacs

Pune

Hybrid

This position provides routine support to customers, including end-users, distributors, and/or dealers, seeking information through various mediums, under limited supervision Key Responsibilities: Document customer inquiry information within appropriate Cummins systems Provide prompt assistance to customers through various media. Multi-Skill/Multi-channel support (Chat/Email/Phone) Resolves routine customer issues through a basic understanding of Cummins processes, systems and practices Escalate non-routine issues, providing documentation through process Understands new and existing Cummins processes, systems and practices Contributes ideas and suggestions on how the existing processes can be made more customer centric or efficient External Qualifications and Competencies Competencies: Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Manages conflict - Handling conflict situations effectively, with a minimum of noise. Nimble learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. Service Capability, Capacity and Coverage - Applies the Service Capability, Capacity and Coverage process to understand customer expectations, business priorities, and where products are operating to provide capable and consistent service through available parts, information, tools, and qualified technicians according to published standards; analyzes service capability metrics to identify, prioritize and resolve channel development opportunities within the service network. Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done. Warranty Process - Analyzes customer issues to verify root cause of failure and associated progressive damage using Cummins published service information; interprets the warranty administration manual to determine eligibility for coverage and claim requirements; identifies items associated with repair that can be covered and communicates to stakeholders; files a claim in the appropriate system using proper documentation and requirements to receive accurate settlement. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Education, Licenses, Certifications: High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations. This position may require licensing for compliance with export controls or sanctions regulations. Experience: Requires previous relevant work experience; prior technical experience and/ or customer service experience is preferred. Additional Responsibilities Unique to this Position Product & Service Information Level 1 (PSI) Intermediate (familiar to proficient) understanding of Cummins products (engines, power generators, components, marine products, high horsepower products, Dodge applications, etc) Intermediate (familiar to proficient) understanding of diesel engine operation, parts, and warranty support to our end users and fleet users. Understanding of Logistical concepts. Understanding and ability to expand on knowledge of Engine Familiarization. Interpret schematic/blueprints/wiring diagrams. Shift timing= Night shift = 5:30 PM-2:30 AM

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1.0 - 4.0 years

2 - 6 Lacs

Pune

Work from Office

Job Summary: This position provides routine support to customers, including end-users, distributors, and/or dealers, seeking information through various mediums, under limited supervision Key Responsibilities: Document customer inquiry information within appropriate Cummins systems Provide prompt assistance to customers through various media. Multi-Skill/Multi-channel support (Chat/Email/Phone) Resolves routine customer issues through a basic understanding of Cummins processes, systems and practices Escalate non-routine issues, providing documentation through process Understands new and existing Cummins processes, systems and practices Contributes ideas and suggestions on how the existing processes can be made more customer centric or efficient External Qualifications and Competencies Competencies: Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Manages conflict - Handling conflict situations effectively, with a minimum of noise. Nimble learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. Service Capability, Capacity and Coverage - Applies the Service Capability, Capacity and Coverage process to understand customer expectations, business priorities, and where products are operating to provide capable and consistent service through available parts, information, tools, and qualified technicians according to published standards; analyzes service capability metrics to identify, prioritize and resolve channel development opportunities within the service network. Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done. Warranty Process - Analyzes customer issues to verify root cause of failure and associated progressive damage using Cummins published service information; interprets the warranty administration manual to determine eligibility for coverage and claim requirements; identifies items associated with repair that can be covered and communicates to stakeholders; files a claim in the appropriate system using proper documentation and requirements to receive accurate settlement. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Education, Licenses, Certifications: High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations. This position may require licensing for compliance with export controls or sanctions regulations. Experience: Requires previous relevant work experience; prior technical experience and/ or customer service experience is preferred. Additional Responsibilities Unique to this Position Product & Service Information Level 1 (PSI) Intermediate (familiar to proficient) understanding of Cummins products (engines, power generators, components, marine products, high horsepower products, Dodge applications, etc) Intermediate (familiar to proficient) understanding of diesel engine operation, parts, and warranty support to our end users and fleet users. Understanding of Logistical concepts. Understanding and ability to expand on knowledge of Engine Familiarization. Interpret schematic/blueprints/wiring diagrams. Shift timing= Night Shift= 5:30 PM-2:30 AM

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2.0 - 4.0 years

4 - 6 Lacs

Pune

Work from Office

Job Summary: This position provides routine support to customers, including end-users, distributors, and/or dealers, seeking information through various mediums, under limited supervision Key Responsibilities: Document customer inquiry information within appropriate Cummins systems Provide prompt assistance to customers through various media. Multi-Skill/Multi-channel support (Chat/Email/Phone) Resolves routine customer issues through a basic understanding of Cummins processes, systems and practices Escalate non-routine issues, providing documentation through process Understands new and existing Cummins processes, systems and practices Contributes ideas and suggestions on how the existing processes can be made more customer centric or efficient External Qualifications and Competencies Competencies: Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Manages conflict - Handling conflict situations effectively, with a minimum of noise. Nimble learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. Service Capability, Capacity and Coverage - Applies the Service Capability, Capacity and Coverage process to understand customer expectations, business priorities, and where products are operating to provide capable and consistent service through available parts, information, tools, and qualified technicians according to published standards; analyzes service capability metrics to identify, prioritize and resolve channel development opportunities within the service network. Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done. Warranty Process - Analyzes customer issues to verify root cause of failure and associated progressive damage using Cummins published service information; interprets the warranty administration manual to determine eligibility for coverage and claim requirements; identifies items associated with repair that can be covered and communicates to stakeholders; files a claim in the appropriate system using proper documentation and requirements to receive accurate settlement. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Education, Licenses, Certifications: High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations. This position may require licensing for compliance with export controls or sanctions regulations. Experience: Requires previous relevant work experience; prior technical experience and/ or customer service experience is preferred. Additional Responsibilities Unique to this Position Product & Service Information Level 1 (PSI) Intermediate (familiar to proficient) understanding of Cummins products (engines, power generators, components, marine products, high horsepower products, Dodge applications, etc) Intermediate (familiar to proficient) understanding of diesel engine operation, parts, and warranty support to our end users and fleet users. Understanding of Logistical concepts. Understanding and ability to expand on knowledge of Engine Familiarization. Interpret schematic/blueprints/wiring diagrams. Shift timing - Night shift = 5:30 PM-2:30 AM

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0.0 - 4.0 years

2 - 3 Lacs

Noida, Gurugram

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BPO JOBS | GURGAON | NOIDA | WALK IN INTERVIEW | WORK FROM OFFICE | VOICE PROCESS | NO CHARGES | NO SALES | NO TARGET | IMMEDIATE JOINING Hello Jobseekers!! Greetings From ShiningStars ITPL "Ready to make a real impact on customers worldwide? We're looking for enthusiastic and empathetic individuals, from freshers to seasoned professionals, to join the customer care center." Location: Gurugram - Sector 18 and 20, Noida - Sector 60, 62, 63 and 127 Interview Mode: Only Walk-in Qualification: Any HSC passed can apply. Age Limit: Max. 30 Domain: Customer Support - Voice Process Immediate Joiners Preferred. Skills Required: Good command over English and Hindi speaking. Ability to remain calm with customers and understand their feelings. A logical approach to understanding issues and a willingness to find solutions. Roles and Responsibilities: Responding to inquiries, providing information, and resolving issues. Addressing concerns, managing complaints, and aiming for positive outcomes. Fostering trust and loyalty through helpful and positive interactions. Documenting interactions and collecting feedback for service improvement. Escalate problems to senior staff or specialized departments when required to ensure they're resolved effectively. Working effectively with other team members and departments to ensure seamless customer support. Salary: GURUGRAM Fresher - Up to 25k CTC Experience - Max. 32k CTC NOIDA Fresher - Up to 25k CTC Experience - Max. 30k CTC Feel free to connect over call or share your resume on WhatsApp @ 9569433682 - Indrajeet to get your interview aligned. Please share this job with your friends/colleagues/any job seeker, so that you can be a helping hand for someone who is/are looking for a job or job change. For more job updates or any job-related query, you can join my WhatsApp group as well, link given: https://rb.gy/elrvxh #JOBS #NAUKRI #FRESHER #EXPERIENCE #COMPANYJOBS #MNC #HIRING #TRAVEL #BPO #BANKING #TELECOM #ECOMMERCE #WORKFROMOFFICE #JOBHUNT #HEALTHCARE

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3.0 - 8.0 years

0 - 0 Lacs

Gurugram

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Role & responsibilities Client Relationship Management • Serve as the first point of contact for existing clients via phone, email, WhatsApp, or in-person. • Address queries, service requests, or concerns raised by clients promptly. CRM Data Updates • Maintain updated client records in the CRM software (4QT). • Track and log every interaction for transparency and smooth handovers. Service Coordination • Coordinate with internal teams (sales, technical, billing, etc.) to resolve client issues or requests. • Follow up regularly on pending tasks or escalations. Retention & Engagement • Support client loyalty initiatives like regular updates, reminders, check-ins, and personalized communication. Reporting • Generate weekly/monthly reports on client interactions, issue resolution, and follow-up status. • Identify frequently raised issues or improvement areas. Interested Candidate can send your resume on 9810133542

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2.0 - 7.0 years

3 - 4 Lacs

Bhilai, Bilaspur, Raipur

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Key Responsibilities: FOR MORE DETAILS CALL : RHYTHM (9981523329) Sales & Business Development: Actively generate new leads through prospecting, networking, referrals, and other effective channels. Identify and pursue new business opportunities to expand market share for general insurance products. Develop and implement effective sales strategies to meet and exceed monthly, quarterly, and annual sales targets. Conduct compelling sales presentations to prospective clients, clearly articulating the value proposition of our insurance solutions. General Insurance Expertise & Consultation: Possess in-depth knowledge of various general insurance products (e.g., motor, health, home, travel, property, commercial, and other non-life insurance policies). Understand client needs through thorough fact-finding and provide tailored insurance solutions and coverage recommendations. Explain complex policy terms, benefits, and exclusions in a clear and understandable manner to clients. Client Relationship Management: Build and maintain strong, trust-based relationships with clients to ensure satisfaction and foster long-term loyalty. Track client interactions, update client information, schedule follow-ups, and manage sales processes effectively. Provide excellent post-sales service, assisting clients with policy renewals, claims processes, and addressing queries promptly. Negotiation & Closing: Handle client objections effectively and skillfully negotiate terms to close sales. Ensure all sales activities comply with company policies, IRDAI regulations, and ethical standards. Market Intelligence: Stay updated on industry trends, competitor activities, and new product developments in the general insurance market. Qualifications: Bachelor's degree in Business Administration, Marketing, Finance, or a related field. Proven track record of 2-5 years of experience in sales , specifically within the insurance industry , with a strong focus on general insurance . Demonstrable expertise in business development and achieving sales quotas. Proficiency in sales management and client tracking (without specific mention of CRM tools). Excellent communication, presentation, and negotiation skills. Strong interpersonal skills with a customer-centric approach. Self-motivated, results-driven, and capable of working independently and as part of a team. Relevant insurance licenses or certifications are a plus. FOR MORE DETAILS CALLS : RHYTHM 9981523329

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4.0 - 9.0 years

1 - 5 Lacs

Amritsar

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Background : Worked as Sales Consultant in Automobile Dealership. At least 1 year of team handling experience. Preferably worked as RM in same NEXA showroom. Industry: Automobile / Hospitality Sales / Service Industry etc. Qualification : Minimum Graduate, PG or MBA preferred Competency Required : - Result Oriented & Team Player - Leadership skills - Understanding of Sales Process & Operations - Good communication & Networking skills - Customer centric - Good product knowledge - Valid car Driving License is compulsory Responsibilities: Managing Team of 6 RMs /RRMs Achieving Team Sales Targets Allocation of enquiries and achievement of booking, test drive and retail targets for the team Planning and execution of events. Ensuring Zero Customer complaints Tracking daily activity plan of RMs Tracking every enquiry Organizing Field activities Coordinate with various Deptt. to ensure Delivery commitments are met

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6.0 - 11.0 years

2 - 5 Lacs

Amritsar

Work from Office

Background : At least 1 year of team handling experience, working at a managerial level Industry: Automobile / Hospitality / Service Industry Qualification : Minimum Graduate, PG or MBA preferred Competency Required : - Customer centric & Service oriented - Team management skills - Floor & Hospitality management - Planning & Organizing Skills - Understanding of Sales Process & Operations - Good communication & Networking skills Responsibilities: Ensuring that 100% enquiries from all sources are captured, distributed to teams and are followed up Ensuring that 100% customer queries are responded Ensuring implementation of SOP & Quality of sales aspects in showroom Handling of customer utilities & conveniences including processes of floor management, valet, Pantry & car delivery Capturing of customer complaints, response with-in 1 hour and resolution with-in 24 hours through RMs

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2.0 - 7.0 years

2 - 4 Lacs

Amritsar

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Background : Worked as sales consultant, interacting face to face with the customers Industry: Automobile/ Retail/ Hospitality/ Aviation/ Service Industry etc. Qualification : : Min. Graduation Competency Required : - Result oriented - Team player - Good Product knowledge & flair for automobile industry - Preferably having operational knowledge on retail finance, Insurance exchange etc. - Customer Centric - Valid car driving license is compulsory Responsibilities: Achieve Enquiry, Test Drive, Booking and Retail Targets Pre Sales : Lead generation / Referrals/ Offering Test Drives to customers Sales : Cars/ Accessories/ Exchange/ Finance/ Insurance/ Maruti Suzuki Rewards Post Sales : Delivery / Post Sales follow-up Understands Customer's requirement for finance & Guides Customer on options/ documentation basis his profile. Keeping track of Customer's car related requirements & keeping him posted with regular updates Responsible for Customer Satisfaction & long term relationship building Ensuring NEXA Experience and Zero Customer Complaints

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1.0 - 3.0 years

9 - 12 Lacs

Mumbai

Work from Office

We are looking for a highly motivated and results-driven Customer Relationship Executive to join our team in Chennai. The ideal candidate will have 1-3 years of experience, excellent communication skills, and the ability to work in a fast-paced environment. Roles and Responsibility Achieve assigned collection targets for SLCV&PV (in the 0-3 range) through effective collection strategies. Ensure timely recovery of dues, maintain customer relationships, monitor accounts, and comply with legal and company policies. Regularly contact existing clients to maintain company presence and ensure daily visits and customer target meetings. Adhere to laid down processes and accept challenging environments. Submit collection documents correctly and on-time. Execute sales plans to meet business objectives. Job 12th Pass/Graduate with a strong educational background. Specialized job competencies include communication, negotiation, market/industry knowledge, and collections (policy, procedures & scheme). Behavioral competencies include execution excellence, customer centricity, fostering synergy, and teamwork. Patience, comfort in field movements, and possession of a two-wheeler license are required. Preferably local candidates with a strong understanding of the industry and market trends.

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2.0 - 5.0 years

8 - 12 Lacs

Mumbai

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We are looking for a highly skilled and experienced Business Development Manager to join our team in Raichur. The ideal candidate will have 2-5 years of experience in sales, preferably in the banking or financial services industry. Roles and Responsibility Generate leads for ILSCV deals through interactions with DSE or channel partners. Manage end-to-end customer relationships, explain product offerings, and resolve sales queries. Maintain relationships with assigned dealers and ensure smooth loan application processing. Collect pre-sanction and post-sanction documents and perform accurate data entry. Collaborate with operations and credit teams to ensure efficient loan application processing. Cross-sell product offerings to customers and educate them about issues and capabilities. Job Undergraduate/Graduate in any stream; Commerce Graduate preferred. Possess strong communication, negotiation, market/industry knowledge, analytical, and product knowledge skills. Demonstrate execution excellence, customer centricity, and a learning attitude. Ability to work in a fast-paced environment and meet sales targets is essential. Good knowledge of RTO (UV) and product knowledge (UV) is required. Must have a bike and license. Experience in sales, business development, and relationship management is necessary.

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1.0 - 6.0 years

8 - 12 Lacs

Mumbai

Work from Office

We are looking for a highly skilled and experienced Customer Relationship Executive to join our team in Shivamogga. The ideal candidate will have 1 to 6 years of experience, excellent communication skills, and the ability to build strong relationships with customers. Roles and Responsibility Generate leads for ILSCV deals through interactions with DSE or channel partners. Manage end-to-end customer relationship management, including explaining product offerings and resolving sales queries. Maintain relationships with assigned dealers and ensure smooth loan application processing. Collect pre-sanction and post-sanction documents and perform accurate data entry. Collaborate with operations and credit teams to ensure efficient loan application processing. Cross-sell product offerings to customers and educate them about issues and capabilities. Job Undergraduate/Graduate in any stream; Commerce Graduate preferred. Possess strong functional competencies such as communication, negotiation, market/industry knowledge, analytical, and product knowledge. Demonstrate behavioral competencies like execution excellence, customer centricity, and a learning attitude. Ability to work in a fast-paced environment and meet sales targets. Good knowledge of RTO (UV) and product knowledge (UV). Must have a bike and license. Comfortable moving around in the market.

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2.0 - 7.0 years

13 - 17 Lacs

Mumbai

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We are looking for a highly skilled and experienced Sales Manager to lead our team in the automotive industry. The ideal candidate will have 2-7 years of experience. Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Lead, motivate, and train a team of sales professionals to meet their targets. Build and maintain strong relationships with dealerships, customers, and other stakeholders. Analyze market trends and competitor activity to identify new business opportunities. Collaborate with cross-functional teams to drive growth and improvement. Monitor and control expenses to ensure profitability and efficiency. Job Strong knowledge of sales principles, practices, and techniques. Excellent communication, negotiation, and interpersonal skills. Ability to analyze data, identify trends, and make informed decisions. Experience in managing and leading high-performing teams. Strong understanding of the automotive industry and its dynamics. Ability to work in a fast-paced environment and adapt to changing priorities. A graduate degree is required. Skills in execution excellence, customer centricity, fostering synergy, and people leadership are essential. Good communication skills, compliance orientation, and process management are necessary.

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2.0 - 5.0 years

8 - 12 Lacs

Mumbai

Work from Office

We are looking for a highly motivated and experienced Business Development Manager to join our team in Barmer. The ideal candidate will have 2-5 years of experience in sales, preferably in the banking or financial services industry. Roles and Responsibility Generate leads for ILSCV deals through interactions with DSE or channel partners. Manage end-to-end customer relationships, explain product offerings, and resolve sales queries. Maintain relationships with assigned dealers and ensure smooth loan application processing. Collect pre-sanction and post-sanction documents and perform accurate data entries. Collaborate with operations and credit teams to ensure efficient loan application processing. Cross-sell product offerings to customers and educate them about issues and capabilities. Job Undergraduate/Graduate in any stream; Commerce Graduate preferred. Possess strong communication, negotiation, market/industry knowledge, analytical, and product knowledge skills. Demonstrate execution excellence, customer centricity, and a learning attitude. Ability to work in a fast-paced environment and meet sales targets is essential. Good knowledge of RTO (UV) and product knowledge (UV) is required. Must have a bike and license. Experience in UV finance, motor finance, or related fields is an added advantage.

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2.0 - 7.0 years

20 - 25 Lacs

Mumbai

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We are looking for a highly skilled and experienced professional with 2 to 7 years of experience to lead our commercial vehicle product team in Mumbai. The ideal candidate will have a strong background in product development, customer centricity, and promotions. Roles and Responsibility Provide leadership on product development, customer focus, and promotions to achieve business strategy. Manage projects, market studies, and strategic partnerships with business units. Design marketing and product initiatives, coordinating new product design, development, and deployment. Meet and exceed business targets in terms of profitability, product mix, and quality of sourcing. Streamline processes, improve productivity, service levels, reduce costs, and set appropriate systems and processes for supporting the field sales team. Drive digital and IT initiatives within the team to facilitate achieving business goals. Develop business models for cross-selling activities and third-party products like credit life insurance. Conduct competition benchmarking and design products ahead of competitors. Efficiently manage and monitor customer relationships through Q-R-C management to enhance customer centricity for the BU via various customer touchpoints. Monitor customer complaints and review customer-facing processes to minimize them. Oversee the call centre to decrease Q-R-C for the BU. Analyze performance metrics including manpower productivity and suggest/ implement improvements. Ensure adherence to Legal, Audit, Regulatory, and Compliance norms for the BU. Manage and develop reportees to take on higher-level and challenging roles in the function. Job Post Graduate or Graduate in any discipline. Minimum 2 years of experience in product development, customer centricity, and promotions. Strong understanding of banking, financial services, and broking industry trends and dynamics. Excellent leadership, communication, and project management skills. Ability to analyze performance metrics and suggest/implement improvements. Strong knowledge of compliance, auditing, and regulatory requirements. Experience in managing and developing teams to achieve business goals. Competitive salary and benefits will be offered to the right candidate.

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3.0 - 8.0 years

13 - 17 Lacs

Mumbai

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We are looking for a highly skilled and experienced Sales Manager to lead our team in the PV Finance - Motor Finance domain. The ideal candidate will have 3 to 8 years of experience in sales management, preferably in the banking or financial services industry. Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Lead and manage a team of BDMs, including target setting, dealer allocation, and performance management. Build and maintain relationships with existing and potential customers. Ensure compliance with company policies and procedures. Analyze market trends and competitor activity to identify new business opportunities. Collaborate with cross-functional teams to drive business growth. Job Good communication skills and negotiation abilities. Strong analytical and problem-solving skills. Experience in product knowledge and market/industry knowledge. Ability to work in a fast-paced environment and meet deadlines. Strong leadership and people management skills. Customer-centric approach and ability to foster synergy. Preferably a graduate degree. Specialized job competencies include functional competencies such as execution excellence, customer centricity, fostering synergy, and people leadership. Behavioral competencies include process management and compliance orientation. Additional Info The selected candidate will be required to work at RG Square (M1-M3), New Delhi.

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2.0 - 7.0 years

4 - 9 Lacs

Mumbai

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We are looking for a highly skilled and experienced Sales Manager to lead our team in the banking industry. The ideal candidate will have 2-7 years of experience. Roles and Responsibility Lead generation through CREs and channel partners. Develop and maintain relationships with existing and potential customers. Manage dealer relationships, including local dealerships, TCL dealers, and territory managers. Maintain data related to TCL retail and TCF market share at assigned territories and report to ASM. Manage a team of CREs, setting targets, allocating dealers, and managing performance. Train and guide CREs, ensuring they are aware of policies related to TCL product offerings. Ensure adherence to team expectations and guidelines, fulfilling responsibilities and demonstrating personal commitment to the team. Job Preferably a graduate degree. Strong communication, negotiation, and analytical skills. Market/industry knowledge and product knowledge. Execution excellence, customer centricity, fostering synergy, and people leadership skills. Ability to work in a fast-paced environment and meet sales targets. Experience in sales management, dealership management, and team management.

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1.0 - 3.0 years

2 - 4 Lacs

Kolkata, Bardhaman, Gaya

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Job Summary: Responsible for Agent Recruitment Agent Development Meet Business targets Customer Centricity Key Responsibilities: Agent Recruitment Develop various sources of agent hiring & build a team of agent & agent pipe line. Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring Implementation of MLI GOLD process and adhere to the business norms Follow agent 9 pointer hiring mechanism & other hiring norms Agent Development Ensure product knowledge by MLI ways of training Field demonstration (FODs) Development of agent prospecting habits, calling habits and work habits. Work with agent on planning and reviewing of activities and goals. Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Achievement of monthly, quarterly & yearly business plans. Improve agent productivity & persistency by regular PRP/IID/GID etc Ensure companies product mix sales ration and adhere to the business norms. Maintain agent pro activity as per business plan Customer Centricity Be MLI brand ambassador & a customer champion Follow MLI sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse & need Ensure customer queries are responded to satisfactorily as per MLI standard. Desired Competencies Sourcing & Selection capability Nurturing & Developing talent Result orientation Customer centricity Planning & Execution MOS: Achievement of business plan & GPA Recruitment / Development & Activisation of agent as per plan. Persistancy as per MLI grid Achieve GOLD Score as per MLI standard Number of EC/MDRT agent Minimum Education: Graduation. Candidate Specification Candidate should have the 2 wheeler with DL Regards, Sandipa 7980475998

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1.0 - 6.0 years

3 - 4 Lacs

Gurugram

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Requirements: Good Communication and presentation skills Good knowledge of MS Office (Powerpoint, Excel etc.) Keen interest in Logistics Willing to Learn and implement Attitude to explore new things Willing to give commitment and should be flexible. Roles and responsibilities: Coordinating with customer and handling their queries regarding any issues Excellent with coordination & problem solving, providing timely solution Handling client escalations and closures Checking MIS Report on daily basis and sharing the same with customer. To Ensure all shipments to be picked up and connected from origin as per defined TAT Generation of required documents for Transportation i.e LR, GP, Ewaybill etc. Generation of Invoices for the allotted customers and on time submission Timely payment collection Coordinating with WH for the daily System entries and transactions Coordinating with the WHs for the stock reconciliation as per schedule Should be focused on customer satisfaction. Maintaining the MOM along with actions plan for improvement Customer centric approach & Positive Attitude.

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2.0 - 6.0 years

15 - 20 Lacs

Gurugram

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Ambitious, thirsty for results and loe interacting with peopleExcited by the energetic and customer centric role of SalesThen why not come and join us at the Radisson Hotel Group to Make Eery Moment Matter! where our guests can relax and enjoy the experience! Our Sales Team with their winning edge and passion for driing reenue and growth, strie to delier a hospitality experience that is beyond expectation creating memorable moments for our guests As Sales Manager, you will join a team that is passionate about deliering exceptional serice where we beliee that anything is possible, whilst haing fun in all that we do! Key Responsibilities of the Sales Manager: Supports the smooth running of the sales department, where all aspects of the hotels pro-actie sales initiaties are deliered and total reenue maximised Works proactiely to improe guest satisfaction and comfort, deliering a positie and timely response to guest enquiries and problem resolution Deliers on plans and objecties where sales initiaties & hotel targets are achieed Superises the sales team fostering a culture of growth, deelopment and performance within the department Accountable for ensuring that costs and inentory are controlled, that productiity and performance leels are attained Builds and maintains effectie working relationships with all key stakeholders Reiews and scrutinizes the business performance, proiding recommendations that will drie financial performance Ensures adherence and compliance to all legislation where due diligence requirements and best practice actiities are planned, deliered and documented for internal and external audit, performing follow-up as required Requirements of the Sales Manager: Experience in sales Strong superisory and managerial skills with a hands-on approach and lead-by-example work style Commitment to deliering exceptional guest serice with a passion for the hospitality industry Ability to find creatie solutions with proen problem-soling capabilities offering support where required Personal integrity, with the ability to work in an enironment that demands excellence, time and energy Experience of working with IT systems on arious platforms Strong communication skills Radisson Hotel Group is a leading hospitality company sering as a true host and best partner to guests, owners, business partners and talent Our ten unique hotel brands offer award-winning and exceptional hotel experiences, originating from our strong Scandinaian heritage of design and innoation Our brands embody our modern ision of hospitality, including authentic local tastes, stylish liing design, unique locations and ibrant social scenes Radisson Hotel Group brings a refreshed commitment to hospitality leadership to meet the changing trael industry and the bespoke needs of our guests We proide exceptional serice in all of our hotels across the globe and strie to delier a hospitality experience that is beyond guest expectations Join us in our mission to make eery moment matter for our guests and be part of the most inspired hotel company in the world At Radisson Hotel Group we beliee that people are our number one asset As the one of the worlds largest hotel companies, we are always looking for great people to join our team If this sounds like an ambition you share, then start with us To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not isit us at careers radissonhotels com Skills sales Fast-Paced Experience

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2.0 - 7.0 years

3 - 6 Lacs

Mumbai, Nagpur, Thane

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About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity We take pride in our inclusive environment and positive impact on the community Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs Join our team today and experience firsthand our dedication to supporting People First As a Quality Analyst, you will complete audits or evaluations This may include quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, Ticket Closures, etc You will ensure that your defined monthly or weekly evaluation targets are met Roles and responsibilities: Audit calls/interactions/transactions for aligned Teammates Coach Teammates for performance improvement (campaign specific) Report performance for an aligned span on a daily/weekly/monthly basis Provide inputs and basis audits for briefings and training which need identification Partner with Team Leaders (TLs) in leading team meetings for metrics improvement Participate in strategic projects for the campaign/LOB Identify and escalate any potential quality issues per defined process Isolate and report defects; verify defect fixes Suggest process/system improvements based on common customer concerns Accomplish other responsibilities assigned by management Drive quality initiatives, contests and campaigns for the assigned span Be updated on knowledge and serve as SME for the campaign/LOB Technical skills and qualifications: Basic understanding of "Types of companies, Promoter Holdings & adherence to government regulations" Must have worked in customer service (Voice & Back Office experience preferred) At least one-year of work experience as a Quality Analyst (preferred) Basic skills in Excel or Google Sheets Problem-solving skills Familiarity with the application of basic quality tools, such as cause and effect, histogram, correlation, and others (preferred) Soft skills: Proficiency in English language C1/C2 preferred Has strong customer centricity Can assertively provide constructive feedback Has good written and verbal communication skills Thinks logically Can manage conflicts Pays strong attention to detail Can work with minimal supervision Demonstrates initiative and good judgment Can work on multiple projects and is versatile Can establish and maintain effective working relations with a wide variety of individuals Can work with a diverse team Has a Continuous Improvement mindset Personality traits required: Demonstrates clear thought process Articulates clearly Exercises conscientiousness and diligence Demonstrates assertiveness How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application Kindly ensure that you are always in communication with only authorized recruiters of TaskUs DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life We welcome applicants of different backgrounds, demographics, and circumstances Inclusive and equitable practices are our responsibility as a business TaskUs is committed to providing equal access to opportunities If you need reasonable accommodations in any part of the hiring process, please let us know We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www taskus com/careers/

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