58 Customer Analytics Jobs - Page 2

Lowe s is a FORTUNE 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe s India, the Global Capability Center of Lowe s Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe s India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information, visit Lowes India . About the Team The Lowe s Loyalty marketing Insights team delivers valuable insights to our Marketing partners . The team delivers quality analysis and reports that show the deep understanding of each of the campaign performance and of our customer behavior , helping Lowe s win with its most strategic customer groups. Job Summary: The Manager Customer Loyalty and Marketing Intelligence , is responsible for turning deep customer analytics into highly personalized customer experiences for the Lowe s loyalty programs and personalization efforts. This individual will own interpreting customer data and transforming it into customer strategies as well as setting objectives and key results for these strategies . The Manager will also work to create and guide the Competitive Intelligence program within Marketing, assessing various components of the competitive landscape (competitive marketing strategies, competitive marketing activities, the dynamic marketing environment trends (channel spend, costs, emerging channels, etc.) and bring together stories that enable a broad understanding of the marketplace for which Lowe s Marketing can react to in order to deliver more successfully. They will possess analytical problem-solving , ability to synthesize multiple data points , will demonstrate the ability wrap multiple data points into a cohesive story and strategy. Roles & Responsibilities: Look across various customer groups and determine which groups should be a priority to reach based on size of prize and desired business outcome ( e.g. drive trips, basket, margin). Based on customer profiles for these priority segments, recommend what to say to these key segments to drive the desired business outcome Own the development of the full business case for audience campaigns, including the financial metrics and OKRs. Proactively mine large customer datasets looking for new opportunities to increase engagement. Creating an analytics culture that inspires a test and learn environment Create new ways of visualizing and reporting our customer data sets to drive clarity on who is our customer and how to win with key segments Communicate program performance at many levels (campaign/pillar) that drive action. Partner with Technology teams to create models, tools and dashboards Recommend new methods for analysis and needed data visualization enhancements within the newly created measurement and customer dashboards Analyze competitor s competitive Marketing approaches including brand strategies, media strategies, customer strategies, etc., synthesizing into comprehensive stories . Taking these stories and turning them into Lowe s marketing strategy recommendations . Independently determine analysis plan, delivering the analysis, and when needed working with DACI to determine more advanced analytical mechanisms. Identify new data sources that are needed to best understand the competitive Marketing landscape and create use case and recommendations for new data source investment Years of Experience : 8-12 years of experience in data driven marketing team. Advance level understanding of CRM, Customer Journey workflows and Programmatic / Cyclical campaigning to drive incremental ROI campaigns Education Qualification & Certifications (optional) Required Minimum Qualifications : Bachelors or Masters Degree in Finance , Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, and Computer Science) Skill Set Required Primary Skills (must have) Experience in Analytics positions (Loyalty, Personalization, Customer analytics preferred) with E xperience in using predictive analytics and similar concepts Proficient in BI and analytics tools like Power BI , Tableau, SQL, R, Python Ability to work with large amounts of data and summarize at an executive level Strong communication skills with the ability to tailor content to different levels across the organization; using data to highlight a problem, an opportunity, or summarize performance Finance & Strategy driven - experience in a finance related role, preferably within the marketing or loyalty arena and understand the different cogs that make a business run to create airtight business cases across loyalty programs and initiatives Self-starter with the ability to work with minimal direction and forge strong working relationships in a highly cross-functional environment to drive results Strong statistical skills, the ability to measure isolated tests or incremental studies Secondary Skills (desired) Experience in retail loyalty, retention, or CRM Strong skills in SQL and working knowledge of databases including Teradata, Hadoop Knowledge of machine learning and advanced analytics using tools including R and Python Experience in omni channel retail Prior background in personalization and CRM analytics

Role Summary: We are seeking a highly motivated and experienced Consultant to join our Sales and Customer Insights team. As a consultant, you will be responsible for delivering actionable insights to our clients that will help them improve their processes by data-driven decisions. You will work closely with our clients to understand their business needs, identify opportunities for improvement, and develop and implement effective solutions. Job Description: Conduct in-depth analysis of sales and customer specific data to identify key trends and patterns to enable the data-driven decision making. Having hands-on experience working with data is a must. Understand omnichannel sales (Offline and E-commerce) and data-sources to have a peer level conversation with clients on emerging business requirement in omnichannel ecosystem. Develop and implement strategies to improve sales performance and customer experience. Work closely with clients to understand their business needs and develop customized solutions. Provide insights and recommendations to clients based on data analysis and industry trends in the CPG, retail, and other industries. Good understanding of the user journey on E-commerce. Communicate findings and recommendations to clients in a clear and concise manner. Manage projects and ensure timely delivery of high-quality work. Handle budget, effort tracking, and product roadmap building with multiple stakeholders to ensure project delivery on time. Stay up to date with industry trends and developments in sales, customer experience, marketing analytics, and ecommerce technologies in the CPG, retail, and other customer-oriented industries. Effectively contribute to the growth of the company being part of internal initiatives, other than client deliverables. Qualifications: Strong educational background in Business, Marketing, Analytics, or a related field. 4-6 years of experience in sales and customer analytics, preferably with a focus on consumer industries. Strong analytical and problem-solving skills, with hands-on experience working with data. Prior experience of managing a product, handling a dashboard, and working with multiple stakeholders and across business and tech teams. Good functional understanding of the tech stack that powers the analytical dashboards Excellent communication and presentation skills. Experience in data analysis/ Business Intelligence/ visualization tools (e.g., Excel, Python, SQL, Power BI, Tableau) Having a functional understanding of predictive algorithms (Classification, Regression, Association, Clustering etc.) Experience with any web analytics tools (viz. Google Analytics, Adobe Analytics, Shopify Analytics etc.) is good to have Proven ability to manage projects and deliver high-quality work in time. Strong attention to detail and ability to work independently. Knowledge of industry trends and developments in sales, customer experience, and ecommerce technologies in the consumer industries. Experience working with cross-functional teams and delivering high-impact solutions. Having done projects in Sales Analytics, e-Commerce Analytics, Pricing & Promotion, RTM/ e-RTM Analytics, Category Analysis, Sentiment Analytics, Revenue Growth Management, Marketing Insights, Web Analytics, Customer Life Cycle Analytics, or any analytics in consumer space is must to have Personal Attributes Ability to cope in a complex and fast-changing business environment and to respond calmly and rationally to changing aspirations in a deadline-driven situation. Updated with the recent technology changes (ecommerce, digital, analytics and business trends). Works independently on complex processes and modules that may be used by one or more programs or systems. Strong planning and organizing skills including the ability to manage several work streams simultaneously. Excellent communication skills with a capacity to present, discuss and explain issues coherently and logically both in writing and verbally. Good influencing and persuasion skills with the ability to enthuse and inspire multidisciplinary teams and build successful relationships at all levels. Good team player, self-motivated and able to work on own initiatives. Clear decision-making ability with the facility to judge complex situations and assess when to escalate issues. Ability to balance conflicting and changing demands through prioritization and a pragmatic approach.

*Responsible for end to end business analytics *Responsible for stake holder handling and strategy development *Handling end to end projects Required Candidate profile exp in SAS/SQL/Tableau (writing codes from scratch) Key skills-Strategic development, statistical modelling ,logistics Regression,Predictive modelling,Customer segmentation

Lead Decision Scientist Back to job search results Tesco India Bengaluru, Karnataka, India Full-Time Apply by 19-Jun-2025 About the role Lead solution scoping and development to drive Enterprise Analytics team s partnership with Business teams across Tesco to enable data driven decisions and deliver on organizations key strategic priorities What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for -Represent Talent Acquisition in all forums/ seminars pertaining to process, compliance and audit -Perform other miscellaneous duties as required by management -Driving CI culture, implementing CI projects and innovation for withing the team Engaging with business & functional partners to understand business priorities, ask relevant questions and scope same into a analytical solution document calling out how application of data science will improve decision making - In depth understanding of techniques to prepare the analytical data set leveraging multiple complex data set sources - Building Statistical models and ML algorithms with practitioner level competency - Writing structured, modularized & codified algorithms using Continuous Improvement principles (development of knowledge assets and reusable modules on GitHub, Wiki, etc) with expert competency - Building easy visualization layer on top of the algorithms in order to empower end-users to take decisions - this could be on a visualization platform (Tableau / Python) or through a recommendation set through PPTs - Proactively driving consumption of solutions developed by the team and owning the initiative to identify and address areas of improvement in the larger Tesco business - Keeping up-to-date with the latest in data science and retail analytics and disseminating the knowledge among colleagues - Mentoring and leading a small team of Applied Data Scientists to deliver high impact analytics projects You will need - 5+ years experience in data science application in and delivering analytics solutions in industries such as retail, consumer packaged goods (CPG), telecom, or hospitality preferred - Exposure to functional areas like marketing, supply chain, customer analytics, merchandising, operations, finance, or digital analytics About us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBSs focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation Apply

About the Role Introduction This is a compelling opportunity to lead the marketing function at Oxford University Press (OUP) India, a globally respected institution committed to delivering high-quality educational resources. As Marketing Director, you will play a pivotal role in shaping the future of English, STEM, and Digital education across India. This role offers the chance to drive meaningful impact through strategic leadership, data-driven decision-making, and innovative campaigns that align with OUPs mission and values. It’s an exciting time to join a purpose-driven organization that values excellence, collaboration, and customer-centricity. Opportunity – As Director of Marketing, you will: Design and implement comprehensive marketing strategies to acquire new customers and grow revenue across all product lines. Lead initiatives to enhance customer retention and satisfaction, ensuring consistent revenue from existing users. Oversee customer service excellence, aiming for high Net Promoter Scores (NPS) and long-term loyalty. Drive brand visibility through strategic campaigns and partnerships, particularly in English language learning, STEM, and digital innovation. Leverage analytics and consumer insights to inform product development, pricing, and marketing decisions. Build and lead a high-performing marketing team, fostering a culture of growth, accountability, and innovation. Your work will directly influence OUP India’s growth trajectory and reinforce its leadership in the education sector. About You Essential Criteria Master’s Degree (MBA) in Marketing from a Tier-1 institution. Minimum 15 years of marketing experience, including at least 5 years in a senior leadership role. Proven success in customer acquisition and retention strategies. Strong leadership and team development capabilities. Advanced analytical skills and experience using data to drive decisions. Excellent communication and stakeholder engagement skills. Deep understanding of digital marketing tools and platforms. Familiarity with the Indian education sector and market dynamics. Experience in managing customer service functions and achieving high satisfaction metrics. Ability to manage multiple projects in a fast-paced environment. Salary Dependent on skills and experience.

Role & responsibilities As the CRM Data Analyst, you will play a key role in analyzing and interpreting customer data to enhance the company's CRM strategies and improve overall customer experiences. Collecting and analyzing customer data Using CRM systems to manage relationships Developing new ways to meet customers needs Handling customer complaints Overseeing the interactions between customers and key team members, such as Customer Service Representatives Creating and executing retention campaigns Developing marketing campaigns to attract new customers Collaborating with sales, marketing, customer service and operations teams to improve the customer experience Preferred candidate profile - Bachelors degree in marketing, Business Administration, Information Systems, Business analytics or a related field. - Minimum of 8+ years of experience in CRM management or a similar role, with proficiency in CRM platforms such as MoEngage, Salesforce, HubSpot, Microsoft Dynamics, WebEngage or similar tools. - Proficiency in using CRM reporting tools, python, power bi, SQL, and data visualization software is a plus.

Skills Required : Data Analytics, customer retention, Customer Engagement, Loyalty, Customer Loyalty, Customer Life Cycle Management, Loyalty Programs, Retention, Customer Focus, Churn, Churn Management Desirable Skills : SQL Coding, Python, Customer Analytics

Experience: 2 to 8 years Responsibilities 1) Drive data-driven insights to optimize marketing strategies, improve customer targeting, and enhance campaign performance 2) Analyze large datasets, tracking key performance metrics, and providing actionable insights to drive Marketing decisions that supports business growth, customer engagement, and overall marketing for the Banking s Retail and Commercial products 3) Develop and maintain dashboards and reports to track key performance indicators (KPIs) and business metrics 4) Work with the clients and stakeholders to assist in setting the marketing analytics roadmap and present the analytical insights Required Qualifications, Capabilities and Skills 1) Degree in Accounting, Commerce, Economics, Statistics / Mathematics, or Marketing 2) Post Graduate finance, economics or accounting qualifications, Marketing requirement Desired Experience 1) Experience in Banking sector (Retail or Commercial banking) and banking products 2) Background in Marketing analytics to be able to drive marketing decisions for the bank 3) Advanced proficiency in SQL and experience working with large, complex datasets 4) Strong experience with Excel reporting and data visualization tools (Tableau, Power BI) 5) Experience in leading teams and direct client stakeholder management Desirable Skills 1) Knowledge of marketing and financial metrics (CPL, CPA, CLTV, ROI, NPV, etc.) and experience optimizing marketing campaigns based on performance data 2) Hands on Development experience in python/py-spark/ SAS 3) Experience with advanced analytics techniques including regression analysis and customer segmentation, to extract actionable insights from customer and marketing data

: The ideal candidate would be adept at understanding customers business challenges and define appropriate analytics approach to design solution Should be able to convert mathematical/ statistics-based research/ academic literature into sustainable data science solutions This is a hands-on role, will be required to manage day to day delivery activities in executing analytics projects by analysing large volume of data Should have familiarity on solutions in core functional areas related to Promotion Effectiveness, Digital Marketing, Customer Relationship Management (CRM), Campaign Management & Data Insights etc. Evolve the approach for the application of machine learning/deep learning to existing program and project disciplines He / She would also be responsible for creating Business & technical presentations, reports etc. to present the analysis findings to the end clients and for business development This role requires excellent communication skills .Must Have: Hands on experience in exploratory data analysis, A/B testing, Campaign Measurement and model building (end to end), customer Analytics, Loyalty and Promotions1-2 years in hospitality industry Tools: Databricks, Python, SQL, Experience on AWS platforms/Azure Excellent communication skills, both oral and written.Functional/Domain Experience:Good exposure to hospitality industry and their datasets Relevant Experience: 5+years of hands-on experience in Data Science Qualifications Educational Criteria:Masters in Statistics / Mathematics / Economics / Econometrics from Tier 1 institutions OrMBA from Tier 1 institutions - Preferred

Theres never been a more exciting time to be at McCormick India. Were a respected global flavour leader with more than 12,000 employees across 27 countries. From favourite drinks to iconic burgers and in every aisle in the grocery store, McCormick is flavouring many of the biggest brands you know. What makes us a great place to work? Simple. We put people first. We champion growth, respect everyones contributions and do whats right for our business, our people and our planet. The best part: we get to bring our passion for flavour to work every day. Join us on our quest to make every meal and moment better. Reporting to the SEA and India Commercial Finance Manager - FS, the Sr Finance Analyst will be responsible to prepare analysis and generate insights to drive growth and profitability for SEA and India business. Role will be responsible to maintain pricing and costing models, support during Budgets and forecasts as well as ensuring accurate and timely month end closing. Roles & Responsibility Support Quarterly/off-cycle financial forecast and budgets. This will include working with commercial teams to build customer and category wise sales, calculating gross margins and supporting preparation of Cause of changes vs. previous year and forecasts. Prepare monthly management reporting, including monthly sales and margin reports, variance analysis and commentary. Indicate key drivers of financial performance and identify actionable. Analyze financial and non-financial data to provide actionable insights on revenue, pricing, margin, and customer profitability. Develop and maintain pricing and costing models to support various strategic decisions on product pricing - RFP based negotiations, pricing for new products, support on productivity / CCI projects as well as other adhoc price evaluation requests. Support on Competition as well as Customer analytics. This will include preparing details on key competition like Newly-weds, Kerry, VKL etc. as well as working with commercial team to put together Customer related insights - McDonald, YUM etc. Drive automation of standard reports by adoption of new reporting tools like Power BI etc. Education and Experience Chartered Accountant with 3-5 years. Strong financial modeling and advanced Excel skills Strong understanding of Accounts / Finance functions Experience of working on SAP is essential. Good Inter-personal skills including People Management Skills Our ambitions are bold. If you are a change-maker with a passion for flavour and an appetite for a good challenge, come have a seat at our table. Your application will be treated in strict confidence. WHY WORK AT MCCORMICK? United by flavor. Driven by results. As a McCormick employee you ll be empowered to focus on more than your individual responsibilities. You ll have the opportunity to be part of something bigger than yourself to have a say in where the company is going and how it s growing. Between our passion for flavor, our 130-year history of leadership and integrity, the competitive and comprehensive benefits we offer, and our culture, which is built on respect and opportunities for growth, there are many reasons to join us at McCormick.

Job_Description":" Job Title: Data Science CoE Location: Hyderabad, India (Hybrid) Experience: 6+ years Role Type: Full-time Start Date : Immediate About the Role: As we build our Data Science Center of Excellence (CoE), we are looking for an entrepreneurial and technically strong Data Science Lead who can lay the foundation for a high-performing team. You will work directly with stakeholders across multiple business units to define use cases, lead model development, and ensure successful deployment and value realization. Key Responsibilities: Serve as the technical and strategic lead for the Data Science CoE. Partner with business leaders to identify use cases, assess feasibility, and define measurable outcomes. Design end-to-end data science solutions \u2014 from problem framing and data exploration to model development and deployment. Build and mentor a team of data scientists as the CoE scales. Promote best practices in experimentation, model development, versioning, documentation, and governance. Collaborate closely with engineering and data platform teams for scalable solution delivery. Evangelize data science best practices and build credibility through delivery of impactful projects. Qualifications: 10+ years of experience in applied data science, machine learning, or AI solutioning. Strong portfolio of business-impacting projects across domains such as customer analytics, personalization, marketing, pricing, operations, or product. Experience working with cloud platforms (AWS, Azure, or GCP) and modern data science tools (Python, R, SQL, etc.). Strong stakeholder management and communication skills to explain complex models in simple business terms. Prior experience in setting up data science teams, mentoring junior talent, and working in a cross-functional delivery environment. Exposure to MLOps and model deployment in production systems is a plus. ","

As we build our Data Science Center of Excellence (CoE), we are looking for an entrepreneurial and technically strong Data Science Lead who can lay the foundation for a high-performing team. You will work directly with stakeholders across multiple business units to define use cases, lead model development, and ensure successful deployment and value realization. Key Responsibilities: Serve as the technical and strategic lead for the Data Science CoE. Partner with business leaders to identify use cases, assess feasibility, and define measurable outcomes. Design end-to-end data science solutions \u2014 from problem framing and data exploration to model development and deployment. Build and mentor a team of data scientists as the CoE scales. Promote best practices in experimentation, model development, versioning, documentation, and governance. Collaborate closely with engineering and data platform teams for scalable solution delivery. Evangelize data science best practices and build credibility through delivery of impactful projects. Qualifications: 10+ years of experience in applied data science, machine learning, or AI solutioning. Strong portfolio of business-impacting projects across domains such as customer analytics, personalization, marketing, pricing, operations, or product. Experience working with cloud platforms (AWS, Azure, or GCP) and modern data science tools (Python, R, SQL, etc.). Strong stakeholder management and communication skills to explain complex models in simple business terms. Prior experience in setting up data science teams, mentoring junior talent, and working in a cross-functional delivery environment. Exposure to MLOps and model deployment in production systems is a plus. ","

Role: Digital Analytics (Customer Data Platform Expert) Mode of work: Work from Office only Location: Bengaluru (Indiranagar) 315Work Avenue IND1 - Coworking Space Salarpuria Adonis, 648/1/J, Old Madras Rd, Binnamangala, Hoysala Nagar, Indiranagar, Bengaluru, Karnataka 560038 ) Requirements: Experience in handling CDP platforms like Adobe Experience platform/Salesforce or any other CDP platforms in the market. Strong analytical and problem-solving skills to identify trends, patterns, and opportunities for improvement. Excellent communication skills to effectively convey insights and recommendations to stakeholders at all levels. Ability to translate complex data into actionable insights and strategies. Detail-oriented and organized, ensuring data accuracy and consistency. Adaptable and curious, staying up-to-date with the latest CDP features and best practices. Collaborative and team-oriented. Able to work closely with marketing, development, and product teams for data-driven decision-making. Understanding of data privacy regulations, such as GDPR and CCPA, and their impact on data collection and reporting. Advanced knowledge on custom dashboards, audience segmentation and creating custom reports for product & campaign team. Min 3+ Years experience in the field of analytics and CDP platform Interested candidates can share your resume to sai.s29@shriramfinance.in

HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Assistant Vice President - Business Consulting Principal responsibilities Provide analytical support to Global / Regional businesses covering Customer analytics/ Product analytics/ Portfolio analytics etc. Strong business analysis, problem solving, project management skills and reporting skills are essential Manage effective and enduring relationships with various stakeholders to understand, recommend and drive delivery against business agenda Support in analyze and build new used cases and campaigns on customer journeys Manage and work with real time data to generate decisions on prospects, features for ongoing campaigns Manage integration of on premise solutions to the global blueprint Knowledge in Financial services preferred The role holder shall also be expected to guide and lead team members from a functional perspective and help them build up a strong culture of delivery and professionalism Working with and liaising with data analytical teams across multiple functions to share knowledge and best practices Requirements 7+ years of hands-on analytics experience solving complex business problems using data A degree in MBA with Bachelors in Engineering / Master s degree in Economics, Mathematics, Statistics or other numerical discipline, equivalent with relevant work experience in Data related technologies Strong analytical skills with business analysis experience or equivalent. Knowledge and understanding of financial-services/ banking-operations preferred Knowledge of forecasting and statistical modelling techniques, market research and multivariate analysis tools (e.g., factor and cluster analysis, conjoint analysis etc.) is a plus Strong programming skills and sound knowledge of Python, SQL or other equivalent analytical tools is required. Knowledge of Qlik Sense will be preferred Ability to transform a business problem to a data problem is required Previous experience in data commercialization will be advantageous Conduct in depth reviews and analyzing data from reports to deliver observations, detail changes and identify the root cause Strong written and verbal communication skills. Ability to effectively communicate complex concepts and ideas Effective communication, inter-personal and experience at stakeholder management with ability to build strong relationships with internal and external stakeholders Ability to manage multiple projects, stakeholder, identify scope of improvement and provide efficient data driven solution Strong analytical and curious mindset and ability to deliver despite multiple challenges You ll achieve more at HSBC:

Senior Business Analyst (Product Analytics) Exp 5 to 8 yrs Business Analytics profile, with a focus on B2C digital products SQL, Excel, Python, R Tableau, Power BI among others B2C product companies offering digital / Tech products

Responsibilities: * Develop marketing strategies based on insights * Conduct campaign analysis & optimization * Analyze customer behavior & preferences * Monitor market trends & competitors, Analyze economic and industrial data to support business. Health insurance Provident fund

Product Manager, Digital Commerce Platform Come and join the Digital Enterprise Capabilities Team as we work to transform Thomson Reuters into a truly Digital company. We aren t just changing the way customers engage with us, we are transforming and re-imagining our business, by focusing on the individual user. We are looking for curious, smart, self-driven Product professionals who love the challenge of turning complex problems and constraints into elegant solutions that meet our users needs. Our team promotes an agile, collaborative, supportive environment where diverse thinking, innovative design, and experimentation are welcomed and encouraged. Our work focuses on a large portfolio of transformational efforts as we work together to deliver on the promise of making it easy to do business with Thomson Reuters. About the Role In this opportunity as a Product Manager, Digital Commerce Platform , you will: We are looking for a Product Manager who can help us shape the future in our digital transformation. We want a leader with a passion for innovation, and an entrepreneur who likes working backward from the customer and tackling complex ambiguous problems. Through your work in the Enterprise Digital Office, you ll ensure customers find the products and services to meet their needs, and seamlessly try, buy, or renew to help our customers realize their goals. As a Product Manager, you will develop a comprehensive and bold product vision, strategy, and roadmap, and set key business objectives (OKRs) for your product. You will leverage the knowledge of your product, as well as customer feedback and analytics to prioritize the direction and desired outcomes for your product. You will be the voice of the product to key stakeholders to ensure their needs are met and the product development team is getting the direction and support it needs to be successful. You will develop and actively maintain a product roadmap and backlog outlining the customer themes, epics, and stories while prioritizing the backlog to focus on the highest impact work for customers and stakeholders. You will encourage the open exchange of information and viewpoints, as well as inspire others to achieve challenging goals and high standards of performance. At the end of the day, we re looking for individuals who will enable Thomson Reuters to think big, make it simple, and move fast. Responsibilities Go from blank paper to innovative solutions that solve big customer problems Develop a bold product vision, strategy, and roadmap; create reasons to believe, and inspire teams to realize the vision Develop market and trend analysis that inspires world-class solutions and experiences Leverage customer insights from user experience research and analytics to iteratively drive continuous solution improvement Accountable for the development and health of the product. Drive the strategy and roadmap for your product using customer analytics to drive prioritization Maintain and refine a backlog: create user stories, and acceptance criteria and prioritize all stories to ensure work focuses on those with maximum business value that align with product strategy Ensure stories communicate the customer and stakeholder needs to meet key business objectives and strategies for the product Work in an Agile scrum team, ensuring the teams are aligned around similar goals and objectives Possess a fundamental understanding of end-to-end customer experience integration and dependencies Inspire others to achieve challenging goals and high standards of performance while committing to the organization s direction Foster a sense of urgency to achieve goals and leverage resources to overcome unexpected obstacles Demonstrate a high say/do ratio and hold others to the same About You You re a fit for the role if you have the following: 3+ years of experience working as a product manager of a B2B or B2C digital platform shipping multiple products and features focused on ecommerce You ve honed your product development playbook which includes leading with customer-driven innovation backed by qualitative and quantitative data 3+ years in Agile (Scrum preferred) environment, with a proven understanding of the development life cycle, including but not limited to requirements definition, user experience, development practices, testing, and deployment Proven ability to take initiative within a matrix organization to build strong, productive relationships based on excellent communication and interpersonal skills History of partnering and collaborating with architects and engineers in writing clear user stories Demonstrated ability to achieve bold strategic goals in an innovative and fast-paced environment and able to flex between multiple workstreams Demonstrated ability to develop an inspiring product vision, strategy, and roadmap Ability to communicate complex concepts in easy-to-understand terminology Able to apply knowledge of how a product is designed, built, deployed, and maintained in an enterprise environment; you transparently manage risk by collaborating with team, keeping stakeholders informed, and unpack your principles and approach Experience with technology and ability to facilitate communication between business and technology teams (bonus points for having software engineering or data analytics in your background) Track record of delivering high-impact iterative products that solve big customer problems, delivered on time and on budget Ability to articulate clear and concise specifications for new products and new features with a strong affinity towards the developer community. Understands at a high level the landscape of tools and technologies that developers use to bring products to market Strong communication skills with demonstrated ability to articulate and evangelize a strategy at every level of the organization Ability to prioritize new feature launches based on competitive analysis, industry trends, emerging technologies, and company vision. Proven ability to work under rapid development cycles with large teams to achieve a common goal Proven ability to influence cross-functional team(s) without formal authority. Familiarity with financial concepts and financial/budget management #LI-AZ5 What s in it For You Hybrid Work Model: We ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. 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Key Responsibilities Analytics (Data & Insights): Analyze category and activity performance using advanced analytics methods. Deliver actionable insights using transactional, financial, and customer data. Design and measure experiments and pilots. Lead projects in clustering, forecasting, and causal impact analysis. Build intuitive dashboards to represent insights effectively. Operational Excellence: Improve data quality with automation tools. Develop analytical solutions and dashboards using user-centric design. Benchmark against industry standards and enhance business performance. Stakeholder Management: Collaborate with consultants, engineers, and cross-functional teams. Communicate complex insights in an understandable format. Create clear documentation linking business needs to data solutions. Promote a data-driven culture and share learnings across teams. Qualifications & Experience Education: Bachelors degree in Finance, Mathematics, Statistics, Engineering, or a related analytical discipline. Experience: 7+ years in a data analytics or quantitative role. Experience with Python, SQL, Spark, and handling large data volumes. Experience leading projects or small teams. Strong communication skills (English). Behavioral Competencies: Delivery excellence Innovation and agility Business acumen Social intelligence Technical Knowledge & Tools Retail, Supply Chain, Marketing, Customer Analytics Statistical Modeling & Time Series Analysis Python, PySpark, R MySQL, Microsoft SQL Server Power BI Azure, AWS, GCP

Role: Insights and Analytics Manager Location: Bangalore Mode: Hybrid Profile: We are seeking a dynamic and experienced Insights Manager to lead performance reporting and analysis for our entire company sales and margin. This pivotal role requires a deep understanding of SQL, Python, and data visualization tools, alongside a knack for storytelling and effective communication. The successful candidate will play a key role in identifying trends, patterns, and opportunities within our data and translating them into actionable insights for senior leadership. Key Responsibilities: Utilize SQL and Python to extract, manipulate, and analyze large datasets from various sources, including transactional data, customer databases, and marketing campaigns. Lead performance reporting and analysis initiatives, providing insights into company-wide sales and margin performance across different brands and sectors. Develop reports using tools such as Databricks, Excel, and PowerPoint to visualize key performance metrics and trends. Conduct in-depth analysis of customer trends, product analytics, segmentation, persona, and basket analysis to uncover actionable insights. Collaborate with cross-functional teams to understand business requirements and translate them into data-driven solutions. Drive continuous improvement in data quality, accuracy, and reporting processes to enhance decision-making capabilities. Present findings and insights to senior leadership, in a clear, concise, and compelling manner, focusing on the narrative behind the data. Mentor and coach junior team members, fostering a culture of continuous learning and development. Qualifications: Bachelor's degree from a Tier 1 college in a quantitative field such as Mathematics, Statistics, Computer Science, or related field. Master's degree preferred. Minimum of 8 years of relevant experience in data analysis, preferably within the retail industry or a related field. Proficiency in SQL and Python for data extraction, manipulation, and analysis. Experience with data visualization tools such as Databricks, Tableau, or Power BI is highly desirable. Proven track record of driving insights and recommendations from complex datasets to influence business strategy and decision-making. Excellent storytelling and communication skills, with the ability to distill complex data into actionable insights and present them to senior leadership. Strong project management skills with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously. Self-motivated and proactive with a strong sense of ownership and accountability. Ability to work effectively both independently and as part of a collaborative team environment.

Role Description: Retail / CPG domain experience is a must have. Quick commerce (optional) Functional Knowledge Required: Category / Product Analytics (Must have): Product Assortment Analysis, identifying trends and patterns in category performance, new product launches Sales Data Analysis (Must have): Analysing sales trends, forecasting performance and identifying key sales drivers Customer Analytics (Must have): Using Loyalty and Customer data for direct marketing campaigns and campaign measurement Geo-Spatial Analytics (Good to have): GIS tools (ArcGIS or QGIS), Location-based analysis (spatial matching, trade area analysis), Spatial data visualization. Should have strong story telling skills: Ability to explain complex data to non-technical / business teams Skills: Proven experience as a Data Scientist or similar role. Strong knowledge of Data Analysis, Statistics, Machine Learning, Model Evaluation Techniques and Model Interpretation. Proficiency in data science tools and programming languages such as Python , R, Azure Databricks, SQL , etc. Familiarity with supervised and unsupervised learning techniques, deep learning, reinforcement learning, evaluation metrics, feature engineering, model selection and validation, ensemble methods, and explainable AI Power BI, Spotfire or other visualization tools (optional) Years of experience: 5 to 7 years relevant experience in Analytics

We are looking for an experienced Project Manager reporting to VP Customer Experience to lead a portfolio of programs that directly influence Avalaras Customer Experience. You will oversee multiple, concurrent projects including those tied to CSAT, operational performance, and other customer health metrics and you will drive global efforts that reduce customer friction, improve satisfaction, and build scalable systems for identifying issues across the customer journey. What Your Responsibilities Will Be Youll lead CPO (Customer Pissed Off) improvement programs to reduce customer friction and dissatisfaction across departments and systems You must Identify pain points, aligning teams on initiatives that improve the customer experience and reduce churn risk Youll drive key programs in collaboration with leadership, setting goals and success metrics Manage executive reporting, including weekly CPO updates Oversee system-based improvements and data integrations (e.g., Salesforce, Workday) Support dashboard and tool enhancements, including Gainsight and Sales Trailing CPO metrics Youll be a project lead for cross-functional customer analytics initiatives Design and manage intake processes for analytics requests Lead the Customer Analytics Champion program, engaging internal advocates to drive best practices and insights What Youll Need to be Successful 6+ years of program management experience in SaaS or customer-focused environments Experience leading cross-functional projects with measurable impact Flexible to work across time zones; based in Pune with overlap in Pacific/Central hours Track record in fast-paced, high-pressure settings and experienced in workflow optimization and process improvement Data-driven, with knowledge of CX metrics and operational KPIs PMP or equivalent certification is a plus Customer-focused, detail-oriented, and results-driven and Proficient in Excel, PowerPoint, Jira, Salesforce, and Power BI #LI-Hybrid How Well Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversit y Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Learn more about our benefits by region here: Avalara North America What You Need To Know About Avalara We re Avalara. We re defining the relationship between tax and tech. We ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business . Our growth is real, and we re not slowing down until we ve achieved our mission - to be part of every transaction in the world. We re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We ve been different from day one. Join us, and your career will be too. We re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company we don t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know. 6+ years of program management experience in SaaS or customer-focused environments Experience leading cross-functional projects with measurable impact Flexible to work across time zones; based in Pune with overlap in Pacific/Central hours Track record in fast-paced, high-pressure settings and experienced in workflow optimization and process improvement Data-driven, with knowledge of CX metrics and operational KPIs PMP or equivalent certification is a plus Customer-focused, detail-oriented, and results-driven and Proficient in Excel, PowerPoint, Jira, Salesforce, and Power BI #LI-Hybrid Youll lead CPO (Customer Pissed Off) improvement programs to reduce customer friction and dissatisfaction across departments and systems You must Identify pain points, aligning teams on initiatives that improve the customer experience and reduce churn risk Youll drive key programs in collaboration with leadership, setting goals and success metrics Manage executive reporting, including weekly CPO updates Oversee system-based improvements and data integrations (e.g., Salesforce, Workday) Support dashboard and tool enhancements, including Gainsight and Sales Trailing CPO metrics Youll be a project lead for cross-functional customer analytics initiatives Design and manage intake processes for analytics requests Lead the Customer Analytics Champion program, engaging internal advocates to drive best practices and insights

Lead analytics Team from scoping to delivery and solve business problems through basic to advanced analytics Proactively propose, initiate, independently execute and own strategic strategic ideas and POCs targeting revenue growth & larger business Required Candidate profile Exp of SAS, SQL, Python (Mandate) exp in BFSI Domain only Ability to work effectively in a team environment Strong communication and interpersonal skills Knowledge of MS Office PowerPoint, Excel

As a Lead Data Architect - Data Scientist at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organization. Your responsibilities are to deliver end-to-end cutting-edge solutions in the form of cloud-native microservices architecture applications leveraging the latest technologies and the best industry practices. You are expected to be involved in the design and architecture of the solutions while also focusing on the entire SDLC lifecycle stages. Our Business Analytics team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. we're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech. We work in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. Job responsibilities Collaborating with business partners, research teams and domain experts to understand business problems. Providing stakeholders with timely and accurate reporting. Performing ad hoc analysis based on diverse data sources to give decision-makers actionable insights about the performance of the products, customer behavior and market trends. Presenting your findings in a clear, logical, and persuasive manner, illustrating them with effective visualizations. Collaborating with data engineers, machine learning engineers and dashboard developers to automate and optimize business processes. Identifying unexplored opportunities to change how we'do business using data. Required qualifications, capabilities and skills Formal training or certification in Data Analysis using Python and 5+ years applied experience Advanced SQL querying skills. Experience in taking open ended business questions, then use big data and statistics to create analysis that can provide an answer to the questions at hand. Experience with customer analytics such as user behavioral analysis, campaign analysis, etc Demonstrated ability to think beyond raw data and to understand the underlying business context and sense business opportunities hidden in data. Ability to work in a dynamic, agile environment within a geographically distributed team. Excellent written and verbal communication skills in English. Preferred qualifications, capabilities and skills Distinctive problem-solving skills and impeccable business judgment. Familiarity with machine learning.

Job Description: We are looking for a skilled Data Analyst / Business Analyst to join a high-growth team in Bangalore. Youll work on high-impact business problems, delivering actionable insights by analyzing data and building dashboards. This is a full-time, on-site position , where you will collaborate with cross-functional teams to drive data-informed decisions across product, business, and operations functions. Roles and Responsibilities: Work closely with Product, Business, and Operations teams to identify and solve key business challenges using data. Perform root cause analysis, create dashboards, and deliver insights for decision-making. Manage large datasets (1M 10M records/day) and ensure data accuracy. Build and maintain dashboards, fact tables, and data pipelines. Provide inputs on customer acquisition, growth, supply analytics, and marketplace health. Present insights in a business-friendly manner to both technical and non-technical stakeholders. Prototype and test data solutions to solve real-world business issues. Key Requirements: Minimum 6 years of experience in Analytics. Strong skills in SQL and Python for data analysis and manipulation. Advanced skills in Excel , spreadsheets , and data visualization . Experience in building dashboards (Metabase or other BI tools). Strong analytical, problem-solving, and communication skills. PF registration is mandatory . Strong communication (written and verbal) is a must . Must be based in or ready to relocate to Bangalore . Preferred Skills / Good to Have: Experience in Logistics, Mobility, or Delivery-based domains . Familiarity with Metabase , statistical tools, or machine learning concepts . Educational Qualification: Bachelors degree in Statistics, Mathematics, Economics , or a related quantitative discipline.

Business Consultants work with Verint Customer Analytics prospects, customers and our internal teams t drive maximum business impact via Verint Speech & Text Analytics software and practices. Through close work with sales teams and our clients, Business Consulting professionals identify business value creation opportunities, devise programs tdrive improvement, and hold primary responsibility for delivery of these programs. With a significant portion of this work performed on-site, you will work in an exciting, cross-functional environment: with the Verint Sales Team taccelerate sales cycles, alongside the Verint services teams tincrease the impact of our implementations, and harvest best practices and shape future versions of the Verint Customer Analytics products. Specialist knowledge of more than one of the following domains; Workforce Optimization; Speech Analytics, Text Analytics, Big Data Analytics, Quality Management, Process Automation and Feedback Management; and from select Industries: Financial Services, Telecommunications, Utilities, Retail or Healthcare, coupled with strong analytical skills. Expertise preferred in Operations functions (e.g., contact centers, back-office processes, value engineering) 7-10 years relevant work experience. 2-3 years in a business analysis or consulting role. PROFESSIONAL SKILL REQUIREMENTS: Strong leadership and strategic thinking: deliver clear, prescriptive consulting, manage tough audiences and scale from project level texecutive level well. Strong presence and presentation skills: demonstrate a persuasive ability talign audiences -- from project team, front line client employees, tsenior executive sponsors and stakeholders. Ability tplan and organize projects. Proven ability twork creatively and analytically in a structured problem-solving environment. Excellent communication (written and oral) and interpersonal skills. Good judgment with the ability tmake timely and sound decisions. Ability twork independently and as a member of various teams. Versatility, flexibility, and a willingness twork within constantly changing priorities with enthusiasm. Acute attention tdetails. LOCATION / TRAVEL: Position will be based in New Delhi / Bengaluru. This role will require 50% + travel, depending on home office location, client project locations, and project schedules. DUTIES AND RESPONSIBILITIES: Pre-Sales and During Implementation Work with key stakeholders tunderstand their objectives, and the challenges and issues facing their business, and translate these intrecommendations and solutions supported by sound financial analysis and business case development. Work in close partnership with the Verint Sales and Pre-Sales Teams tidentify opportunities, and communicate product and solution capabilities, relevance and value, thelp shape deals. Guide client teams through problem definition, issue identification and work plan development using structured problem solving principles and past experience. Lead business discovery and design consulting engagements tbuild a shared vision and operating model for the successful delivery of multi-product solutions based on customer value and success criteria. Work in close partnership with the Verint Professional Services group, using a holistic approach tthe deployment of Verint software that guides both Implementation Services and leads Project Success and Business Consulting Services. Work with the Professional Services teams, tdesign and lead business requirements definition, business and process change, guided analytics, and business change and readiness work streams, tdeliver the most successful solutions and accelerate time tvalue. Develop success plans for customers that outline their critical success factors, metrics for success, potential issues, provide recommendations and take ownership of actions. Create Success Action Plans specific tindividual accounts designed tdrive improvement. Post-Implementation Lead the delivery of Client Success Action Plans and periodic follow-up engagements. Monitor achievement of defined client strategic, financial and operational benefits, ensuring planned business outcomes are achieved and helping tadjust programs if necessary, through remediation programs you deliver. Closely monitor adoption rates of assigned accounts; provide keen insight intexactly how customers are using our service, the pros and cons, anything we can dtimprove their ROI on the service. Gather and create best practices for implementing and using Verint Speech Analytics tbe disseminated tcustomers via content, conversations and presentations. Builds and maintains effective relationships at senior client management (GM, VP, Exec GM, etc.) level. stablishes him/herself as a trusted adviser. Develops, prepares and presents proposals and with Account Executives. Leads development of client needs based product demonstration across the entire Verint Customer Analytics suite. Displays and can communicate broad knowledge of all Verint Solutions applicable tclient needs. Leads the development of written material and presentations -- leads presentations as required. Leads overall analysis, problem solving and design for the project. Based on domain knowledge and customer learning, continuously develop and enhance repeatable success models that can be prescribed tthe customers. Develop community best practice sharing programs treach out ta wider customer base and promote learning within the customer base, and shape next practices for industry thought leadership.