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14 Job openings at Oxford University Press
About Oxford University Press

Oxford University Press (OUP) is the largest university press in the world, known for publishing high-quality academic and educational materials and resources.

Editorial Assistant

Noida Sector 62, Noida, Uttar Pradesh

0 years

INR Not disclosed

Work from Office

Not specified

Editorial Assistant Location: Noida Sector 62, UP, IN, 201309 Salary: Nil Division: Academic Department: Academic India Job Title Title: Editorial Assistant Department: Research Editorial Location: Sector - 62 , Noida About the Role The Editorial Assistant provides editorial and administrative support for a multifaceted publishing program. This includes supporting commissioning and content development across various formats and disciplines, and liaising with authors, editors, reviewers, and internal stakeholders to ensure effective project management throughout the editorial process. Key Accountabilities Editorial and Administrative Support Complete assigned tasks across all stages of the editorial publishing process under supervision. Prioritize and manage tasks efficiently, responding to routine queries. Project Set-Up Assist in setting up projects by creating and recording accurate product/content data using internal systems like Oxford Publish. Run profit and loss (P&L) reports. Content and Data Processing Load, review, edit, and manipulate content/data in various systems. Maintain tracking systems and generate reports and samples. Contract Processing Handle standard contracts, including issuing, signing, and maintaining records. Liaise with Royalties and Publications teams and respond to routine contract queries. Author Support Respond to basic author queries and direct complex ones appropriately. Provide standard materials and maintain author relationships. Project Management Learn to manage new-in-paperback projects and multi-contributor works. Support projects from author delivery to production handover. Production Handover Prepare content for production, including manuscript assessment, basic edits, metadata updates, permissions, and marketing materials. Monitor production progress and handle related queries. Payments and Access Process payment requests for suppliers, authors, and freelancers. Manage complimentary access requests for contributors. Administrative Support Support Heads of Content Development and Editorial Operations with reports, training documents, calendar and agenda management, and departmental coordination. Cross-Functional Collaboration Maintain communication between Editorial and other departments to ensure smooth publishing operations. Departmental Contribution Actively contribute to departmental and divisional goals and participate in additional projects as agreed with the manager. Skills, Knowledge, and Experience Essential Attributes: Self-motivated, proactive, detail-oriented, and receptive to feedback Strong organizational, time-management, and project-management skills Excellent oral and written communication Fluent in English Strong proofreading and research skills Proficient in word-processing and spreadsheet tools Able to work under pressure and in virtual environments Key Interfaces: Internal: Editorial leadership and staff, Content Operations, Marketing, Sales, Royalties, Finance, Publications, Accounts Payable External: Authors, Editors, Contributors, Reviewers, Delegates, Referees, Advisers, Suppliers, Freelancers Please apply on Careers.oup.com. We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all. Job Category: Publishing & Content

Sales Operations Administrator

Noida, Uttar Pradesh

0 years

INR Not disclosed

Work from Office

Not specified

Sales Operations Administrator Location: Noida, UP, IN, 201306 Salary: Nil Division: Academic Department: Academic Sales Operations Job Title Title: Sales Operations Administrator Department: Sales Operations (Academic) Location: Sector -62 , Noida About the Role The Sales Operations Administrator supports the Academic Sales Operations team by delivering operational and administrative tasks that enhance sales processes and maintain strong customer relationships. This role collaborates with senior team members to ensure efficient sales support and provides first-line assistance to external customers. The goal is to drive positive outcomes through effective sales operations and customer service. Key Accountabilities Communications Build and maintain strong working relationships with internal teams and external stakeholders including customers, societies, agents, and resellers. Follow up on queries, provide updates, and support issue investigations and system setup tasks. Administrative Tasks Send invoices, gather and report sales data, monitor title feeds, distribute MARC records, and manage pricing and contact verification. Log Salesforce opportunities and support the Commit to Open initiative. Billing Process billing for various journal and online product types, including collections, subscriptions, archives, and reseller agreements. Handle billing for initiatives like Commit to Open and platforms such as HE Paypal and Oxford Learning Link. Troubleshooting Analyze and resolve issues, support key accounts, investigate access errors, and assist with system setup corrections. System Set Up Manage transitions for new joiners/leavers, product changes, renewals, and pricing updates. Set up and update customer data, activate accounts, and ensure accurate access and pricing configurations. Support quarterly system data reviews and cleanups. Skills, Knowledge, and Experience Attributes (Essential) Approachable, friendly, and a team player Flexible and IT literate Strong written and verbal communication Quick learner and effective time manager Skills & Knowledge Adaptability: Embraces change and varied workloads Time Management: Prioritizes effectively and meets deadlines Written Communication: Clear, precise, and adaptable writing Analytical Skills: Strong root cause analysis and trend identification Self-Knowledge: Resilient, open to feedback, and self-aware Microsoft Office: Proficient in Excel (basic formulas), Word, Teams, Outlook Education or Qualifications Educated to A-level or equivalent Previous Experience Proven customer service experience Desirable: Familiarity with academic digital resources, online journals, library systems, IP address management Key Interfaces Internal: Sales, Customer Service, Technology, Editorial, Finance, Group Operations, Marketing External: Online product and journal customers, Societies, Agents, Resellers Systems Used Advantage, Sigma, Salesforce, 8X8, SAMS Please apply on Careers.oup.com We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all. Job Category: Support & Operations

Territory Sales Manager

Jammu

5 - 10 years

INR 8.0 - 10.0 Lacs P.A.

Work from Office

Full Time

PURPOSE OF THE JOB To be responsible for achieving the sales & collection budgets in the territory assigned through planning & promotion of the Education-International resources (both print & digital). PRINCIPAL ACCOUNTABILITIES/KEY RESULT AREAS • • Ensure end-to-end services to the schools around resources prescribed by them e.g. tracking orders, offering teaching support, organizing training/workshops etc. • Strategies market growth plans and marketing activities in the region. • To organize training seminars (F2F/Virtual) for schools and participate at educational events • Handling key distributor accounts and keeping close track of their orders and payments. Timely collection of overdue to achieve collection budgets. • Acquire product knowledge for the portfolio currently sold by OUP in the region & any new resources (print/digital) to be launched • Make presentations on OUPs print & digital offer to teachers/schools wherever required • To ensure that daily sales calls feedback is informed to the manager, sales adoptions and competitor data is logged in the sales tracker at regular frequency • Plan gratis, promotions and work trips within the region in a timely manner. SKILLS, KNOWLEDGE AND EXPERIENCE • Minimum 4 years of experience in relevant industry • Good communication and interpersonal skills • Must have knowledge of assigned territory. Should be open to travel across the region • Know-how of Education sector (Schools, Assessments, Curriculum) • Solution centric sales skills, Customer 360 champions • Must know basics of sales force, excel, ppt KEY INTERFACES Internal • Interface with representatives from sales, operations, marketing and product teams within the organization External • School leaders, academic coordinators/teachers at Intl schools- Distributors in the region.

Area Manager, International sales

Bengaluru

4 - 8 years

INR 4.0 - 9.0 Lacs P.A.

Work from Office

Full Time

For Faster response Please apply on https://careers.oup.com/job-invite/211/ Job Title Title : Area Manager, Sales Department : Sales, International School Location : Chennai About the Role To be responsible for achieving the sales & collection budgets in the territory assigned through planning & promotion of the Education-International resources (both print & digital). Key Accountabilities Responsible for covering International Schools i.e. OIC, OxfordAQA, CIE & IB in TN & Kerala Region. Coverage of 90+ schools. Ensure end-to-end services to the schools around resources prescribed by them e.g. tracking orders, offering teaching support, organizing training/workshops etc. Handling key distributor accounts and keeping close track of their orders and payments. Timely collection of overdue to achieve collection budgets. Make presentations on OUPs print & digital offer to teachers/schools wherever required. Acquire product knowledge for the portfolio currently sold by OUP in the region & any new resources (print/digital) to be launched. Promote and sign up schools for curriculum products (Oxford International Curriculum & Oxford AQA) within the designated region. Promote digital products (MyMaths, Oxford Reading Buddy etc) to drive additional revenue from the region. Ensure that daily sales calls feedback is informed to the manager and sales adoptions are logged in the sales tracker at regular frequency. Be the first point of contact for addressing school/distributors queries on International resources in the region. Skills, Knowledge, and Experience Minimum 4 years of experience in relevant industry. Good communication and interpersonal skills. Must have knowledge of assigned territory. Should be open to travel across the length-breadth of the region. Know-how of Education sector (Schools, Assessments, Curriculum). Solution-centric sales skills, Customer 360 champions. Must know basics of sales force, excel, ppt. For Faster response Please apply on https://careers.oup.com/job-invite/211/

Manager - Academic Excellence

Kozhikode

5 - 10 years

INR 6.0 - 12.0 Lacs P.A.

Hybrid

Full Time

PRINCIPAL ACCOUNTABILITIES/ KEY RESULT AREAS Support and monitor Oxford Advantages execution in partner schools. Visit schools at regular intervals to train teachers and ensure smooth implementation of our system. Timely completion of trainings and ISVs. Review and execute training modules for teachers, principals, academic coordinators and conduct observation and coaching sessions. Zero open complaints in the territory beyond 7 days. Own the entire academic implementation and be the pillar for 100% retention of the partner schools. Working towards improving the LMS usage in the user schools across the region. Promoting digital products in schools in the respective region. Identify the opportunities of up-sell and cross-sell and collaborate with internal stakeholders to ensure logo retention. Executing innovative customer engagement activities for customer delight. Training of internal resources in the respective region Reporting, auditing and documentation SKILLS, KNOWLEDGE AND EXPERIENCE Postgraduate/ graduate degree in any discipline with good communication skills Minimum of 5 years of prior relevant industry experience Tech savvy and knowledgeable about the Edtech domain. Experience of teacher training Understanding of LMS and technology Good understanding of computer applications Experience in the integrated services domain Excellent relationship building skills Ability and flexibility to travel 15-20 days in a month KEY INTERFACES Internal Interface with representatives from sales, marketing and product teams within the organization External School heads and teachers of private and public institutions Please share CV at shariq.anwar@oup.com Regards, Shariq Anwar

Manager - Academic Excellence

Hyderabad

5 - 10 years

INR 6.0 - 12.0 Lacs P.A.

Hybrid

Full Time

PRINCIPAL ACCOUNTABILITIES/ KEY RESULT AREAS Support and monitor Oxford Advantages execution in partner schools. Visit schools at regular intervals to train teachers and ensure smooth implementation of our system. Timely completion of trainings and ISVs. Review and execute training modules for teachers, principals, academic coordinators and conduct observation and coaching sessions. Zero open complaints in the territory beyond 7 days. Own the entire academic implementation and be the pillar for 100% retention of the partner schools. Working towards improving the LMS usage in the user schools across the region. Promoting digital products in schools in the respective region. Identify the opportunities of up-sell and cross-sell and collaborate with internal stakeholders to ensure logo retention. Executing innovative customer engagement activities for customer delight. Training of internal resources in the respective region Reporting, auditing and documentation SKILLS, KNOWLEDGE AND EXPERIENCE Postgraduate/ graduate degree in any discipline with good communication skills Minimum of 5 years of prior relevant industry experience Tech savvy and knowledgeable about the Edtech domain. Experience of teacher training Understanding of LMS and technology Good understanding of computer applications Experience in the integrated services domain Excellent relationship building skills Ability and flexibility to travel 15-20 days in a month KEY INTERFACES Internal Interface with representatives from sales, marketing and product teams within the organization External School heads and teachers of private and public institutions Please share CV at shariq.anwar@oup.com Regards, Shariq Anwar

Manager - Academic Excellence

Tiruchirapalli

5 - 10 years

INR 6.0 - 12.0 Lacs P.A.

Hybrid

Full Time

PRINCIPAL ACCOUNTABILITIES/ KEY RESULT AREAS Support and monitor Oxford Advantages execution in partner schools. Visit schools at regular intervals to train teachers and ensure smooth implementation of our system. Timely completion of trainings and ISVs. Review and execute training modules for teachers, principals, academic coordinators and conduct observation and coaching sessions. Zero open complaints in the territory beyond 7 days. Own the entire academic implementation and be the pillar for 100% retention of the partner schools. Working towards improving the LMS usage in the user schools across the region. Promoting digital products in schools in the respective region. Identify the opportunities of up-sell and cross-sell and collaborate with internal stakeholders to ensure logo retention. Executing innovative customer engagement activities for customer delight. Training of internal resources in the respective region Reporting, auditing and documentation SKILLS, KNOWLEDGE AND EXPERIENCE Postgraduate/ graduate degree in any discipline with good communication skills Minimum of 5 years of prior relevant industry experience Tech savvy and knowledgeable about the Edtech domain. Experience of teacher training Understanding of LMS and technology Good understanding of computer applications Experience in the integrated services domain Excellent relationship building skills Ability and flexibility to travel 15-20 days in a month KEY INTERFACES Internal Interface with representatives from sales, marketing and product teams within the organization External School heads and teachers of private and public institutions Please share CV at shariq.anwar@oup.com Regards, Shariq Anwar

Manager - Academic Excellence

Vijayawada

5 - 10 years

INR 6.0 - 12.0 Lacs P.A.

Hybrid

Full Time

PRINCIPAL ACCOUNTABILITIES/ KEY RESULT AREAS Support and monitor Oxford Advantages execution in partner schools. Visit schools at regular intervals to train teachers and ensure smooth implementation of our system. Timely completion of trainings and ISVs. Review and execute training modules for teachers, principals, academic coordinators and conduct observation and coaching sessions. Zero open complaints in the territory beyond 7 days. Own the entire academic implementation and be the pillar for 100% retention of the partner schools. Working towards improving the LMS usage in the user schools across the region. Promoting digital products in schools in the respective region. Identify the opportunities of up-sell and cross-sell and collaborate with internal stakeholders to ensure logo retention. Executing innovative customer engagement activities for customer delight. Training of internal resources in the respective region Reporting, auditing and documentation SKILLS, KNOWLEDGE AND EXPERIENCE Postgraduate/ graduate degree in any discipline with good communication skills Minimum of 5 years of prior relevant industry experience Tech savvy and knowledgeable about the Edtech domain. Experience of teacher training Understanding of LMS and technology Good understanding of computer applications Experience in the integrated services domain Excellent relationship building skills Ability and flexibility to travel 15-20 days in a month KEY INTERFACES Internal Interface with representatives from sales, marketing and product teams within the organization External School heads and teachers of private and public institutions Please share CV at shariq.anwar@oup.com Regards, Shariq Anwar

Associate, Right and Permissions

Noida

2 - 7 years

INR 8.0 - 12.0 Lacs P.A.

Work from Office

Full Time

This role may is more suitable for individuals looking to expertise in data entry role. PURPOSE OF THE JOB Responsible for assisting in responding/resolving inquiries/requests from business units; editorial groups; Group Legal Responsible for aiding workflows (contracts, permissions in-bound/outbound and rights selling) Responsible for clearing third-party assets, assist in identifying risks and contribute in mitigating them in consultation with the manager. PRINCIPAL ACCOUNTABILITIES/KEY RESULT AREAS Draw-up contracts from contract templates accurately (includes- Author contracts, rights sales contracts, permissions outbound letters) Text and Image research and licensing/procuring. Liaise with image suppliers, publishers, agents for clearing and processing copyright fee, raising POs. Work closely with product teams supporting/suggesting them with contracts and third-party related matters. Document all actions needed, updating RMS accurately and efficiently with all asset details. Work closely with the Rights sales team to support them with pre and post sales deal activities. Build an excellent working knowledge of all Rights & IP procedures and systems. Ensuring that deals are set up correctly on IPM/systems to allow for Rights income to be invoiced, allocated correctly and problem-solving any issues effectively. Supply customers with final files for licensing deals as contracted. Ensure Rights customer data and contacts list is up-to date and accurate for any mailings. Liaising with finance and compliance teams as needed. Organizing and help with creating presentations for IP awareness and RMS demos. KEY SUCCESS MEASURE Risk mitigation and IP governance. Updated systems and processes Savings through negotiations with rightsholders Adherence to group Ethical Policies and Employee Code of Conduct, operating with business practices in line with OUP policies. SKILLS AND EXPERIENCE Good understanding of copyright law and rights and permissions best practices Excellent communication, interpersonal skills, experienced with communicating at all levels of an organization and across different cultures. Capable of professionally managing confidential information Exemplify a strong attention to detail. Experience of 2 -4 years in Rights and IP Operations. Masters degree or equivalent is desired.

Director, Marketing

Noida, Uttar Pradesh, India

15 years

Not disclosed

On-site

Full Time

About the Role Introduction – This is a compelling opportunity to lead the marketing function at Oxford University Press (OUP) India, a globally respected institution committed to delivering high-quality educational resources. As Marketing Director, you will play a pivotal role in shaping the future of English, STEM, and Digital education across India. This role offers the chance to drive meaningful impact through strategic leadership, data-driven decision-making, and innovative campaigns that align with OUP’s mission and values. It’s an exciting time to join a purpose-driven organization that values excellence, collaboration, and customer-centricity. Opportunity – As Director of Marketing, you will: Design and implement comprehensive marketing strategies to acquire new customers and grow revenue across all product lines. Lead initiatives to enhance customer retention and satisfaction, ensuring consistent revenue from existing users. Oversee customer service excellence, aiming for high Net Promoter Scores (NPS) and long-term loyalty. Drive brand visibility through strategic campaigns and partnerships, particularly in English language learning, STEM, and digital innovation. Leverage analytics and consumer insights to inform product development, pricing, and marketing decisions. Build and lead a high-performing marketing team, fostering a culture of growth, accountability, and innovation. Your work will directly influence OUP India’s growth trajectory and reinforce its leadership in the education sector. About You Essential Criteria Master’s Degree (MBA) in Marketing from a Tier-1 institution. Minimum 15 years of marketing experience, including at least 5 years in a senior leadership role. Proven success in customer acquisition and retention strategies. Strong leadership and team development capabilities. Advanced analytical skills and experience using data to drive decisions. Excellent communication and stakeholder engagement skills. Deep understanding of digital marketing tools and platforms. Familiarity with the Indian education sector and market dynamics. Experience in managing customer service functions and achieving high satisfaction metrics. Ability to manage multiple projects in a fast-paced environment. Queries Please contact shariq.anwar@oup.com with any queries relating to this role. Salary Dependent on skills and experience. Show more Show less

Director Marketing

Noida, New Delhi, Delhi / NCR

15 - 24 years

INR 55.0 - 80.0 Lacs P.A.

Work from Office

Full Time

About the Role Introduction This is a compelling opportunity to lead the marketing function at Oxford University Press (OUP) India, a globally respected institution committed to delivering high-quality educational resources. As Marketing Director, you will play a pivotal role in shaping the future of English, STEM, and Digital education across India. This role offers the chance to drive meaningful impact through strategic leadership, data-driven decision-making, and innovative campaigns that align with OUPs mission and values. It’s an exciting time to join a purpose-driven organization that values excellence, collaboration, and customer-centricity. Opportunity – As Director of Marketing, you will: Design and implement comprehensive marketing strategies to acquire new customers and grow revenue across all product lines. Lead initiatives to enhance customer retention and satisfaction, ensuring consistent revenue from existing users. Oversee customer service excellence, aiming for high Net Promoter Scores (NPS) and long-term loyalty. Drive brand visibility through strategic campaigns and partnerships, particularly in English language learning, STEM, and digital innovation. Leverage analytics and consumer insights to inform product development, pricing, and marketing decisions. Build and lead a high-performing marketing team, fostering a culture of growth, accountability, and innovation. Your work will directly influence OUP India’s growth trajectory and reinforce its leadership in the education sector. About You Essential Criteria Master’s Degree (MBA) in Marketing from a Tier-1 institution. Minimum 15 years of marketing experience, including at least 5 years in a senior leadership role. Proven success in customer acquisition and retention strategies. Strong leadership and team development capabilities. Advanced analytical skills and experience using data to drive decisions. Excellent communication and stakeholder engagement skills. Deep understanding of digital marketing tools and platforms. Familiarity with the Indian education sector and market dynamics. Experience in managing customer service functions and achieving high satisfaction metrics. Ability to manage multiple projects in a fast-paced environment. Salary Dependent on skills and experience.

Area Manager, Digital Sales

Chennai

4 - 8 years

INR 8.0 - 10.0 Lacs P.A.

Work from Office

Full Time

PURPOSE OF THE JOB Responsible for driving the Digital sales budgets for the assigned market through planning and aggressive promotion of the digital products. PRINCIPAL ACCOUNTABILITIES/ KEY RESULT AREAS Training and enablement of core sales team on digital products to achieve their digital sales target. To promote digital products by conducting demonstrations and product briefings in qualified leads, seminars, and promotional workshops. To work closely with the core sales teams to source qualified funnel for digital products. To ensure submission of proposals, negotiations, doing follow-ups with the core sales team for early closure and collection of confirmation letter from school. To convert order to billing and onboarding, deployment and enablement of products and services in adoption schools. To build medium/ long-term partnerships with existing and new school customers through delivery of the Integrated Services offer. To keep track of the new institutions/ courses/ opportunities coming up in the assigned market. SKILLS, KNOWLEDGE AND EXPERIENCE Job Description Postgraduate/ graduate degree in any discipline with good communication skills Minimum 5 years of prior relevant industry experience Tech savvy and knowledgeable about the Edtech domain. Consultative sales skills, Customer 360 champion to bring digital transformation. Thorough knowledge of the K-12 market space in both print and digital/ online. Ability to multi-task and handle a fast-paced work environment Should be open to travel Must have market knowledge of the assigned territory KEY INTERFACES Internal Interface with representatives from sales, operations, excellence, marketing, and product teams within the organization External School heads, key decision makers, and teachers of private and public institutions.

Area Sales Manager

Nagpur, Amravati

5 - 10 years

INR 8.0 - 12.0 Lacs P.A.

Work from Office

Full Time

Job Description Job title: Area Manager, International School Department: Sales, International School Reports To: Sr Area Manager- West & South (IS) Division: Education Level: 5 Location: Telangana PURPOSE OF THE JOB To be responsible for achieving the sales & collection budgets in the territory assigned through planning & promotion of the Education-International resources (both print & digital). PRINCIPAL ACCOUNTABILITIES/KEY RESULT AREAS • Handle OUPs business and complete responsibility of Intl. School business in Telangana region (Cambridge/IB Schools). Coverage of 80+ schools. • To deliver a revenue target of approx. 35 Mn. for FY 2024-25. • Promote and sign up schools for curriculum products (Oxford International Curriculum & Oxford AQA) within the designated region. • Ensure end-to-end services to the schools around resources prescribed by them e.g. tracking orders, offering teaching support, organizing training/workshops etc. • Strategies market growth plans and marketing activities in the region. • To organize training seminars (F2F/Virtual) for schools and participate at educational events • Handling key distributor accounts and keeping close track of their orders and payments. Timely collection of overdue to achieve collection budgets. • Acquire product knowledge for the portfolio currently sold by OUP in the region & any new resources (print/digital) to be launched • Make presentations on OUPs print & digital offer to teachers/schools wherever required • To ensure that daily sales calls feedback is informed to the manager, sales adoptions and competitor data is logged in the sales tracker at regular frequency • Plan gratis, promotions and work trips within the region in a timely manner. SKILLS, KNOWLEDGE AND EXPERIENCE • Minimum 4 years of experience in relevant industry • Good communication and interpersonal skills • Must have knowledge of assigned territory. Should be open to travel across the region • Know-how of Education sector (Schools, Assessments, Curriculum) • Solution centric sales skills, Customer 360 champions • Must know basics of sales force, excel, ppt KEY INTERFACES Internal • Interface with representatives from sales, operations, marketing and product teams within the organization External • School leaders, academic coordinators/teachers at Intl schools- Distributors in the region.

Senior Analyst, Operations and Supply Chain

Noida

5 - 10 years

INR 15.0 - 25.0 Lacs P.A.

Work from Office

Full Time

Job Title Title: Senior Analyst Ops & Supply Chain Department: Technology & Operations Location: NOIDA About the Role Introduction – Why is it a good opportunity for them? This role offers the chance to work closely with the Operations Director and collaborate with various ops functions, business units, and cross-functional partners. It is an excellent opportunity to drive business value through advanced analytics, fostering innovation, and delivering actionable insights. Why is it a positive change? Joining our team means becoming part of a mission-driven organization that values innovation and efficiency. This role is ideal for individuals looking to make a significant impact and contribute to the optimization of our supply chain and operations. Why is it interesting? You will be involved in current and future projects that focus on supply chain costs, manufacturing complexity, inventory optimization, and capacity. The role includes evaluating order management efficiencies, complaint handling mechanisms, and automation opportunities in customer service and cost reduction. Opportunity – What will they be doing on a day-to-day basis? Evaluate and track existing KPIs/reports of ops sub-functions. Conduct process audits and assist in process standardization. Collaborate with departmental heads to prepare dashboard templates. Develop modeling techniques and create simulations for scenario evaluation. Perform result analysis and provide business insights. Regularly interact with cross-functional teams to share opportunities and drive innovation. What impact will the role have on the team and OUP as a whole? The role will significantly enhance decision-making processes by providing valuable insights derived from large datasets. It will support the Director-Operations in optimizing supply chain and operational efficiencies, ultimately contributing to the overall success of the organization. About You Essential Criteria Full-time B.Tech/B.E from Tier 1/Tier 2 college. MBA from NITIE, SP Jain, SIOM, NMIMS/Tier 1 or 2 college. Minimum 5 years of experience as an Ops analyst, supply chain analyst, or Junior Program manager in E-commerce, Food tech, Quick commerce, Retail, FMCG. Strong analytical skills and experience with tools like MS Excel, MS PowerPoint, MS Access, PowerBI, and Visio. Good knowledge of ERP/SAP. Desirable Criteria Experience in VC firms, consulting organizations, or E-commerce companies. Ability to work independently and think creatively.

Oxford University Press

Oxford University Press

|

Publishing

Oxford

4000+ Employees

14 Jobs

    Key People

  • Niall O’Sullivan

    Managing Director
  • Samantha Aisling

    Director of Academic Publishing
cta

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