9237 Continuous Improvement Jobs - Page 34

Position Title: Supervisor/Team Lead, Financial Transactions and Reconciliation Status: Full Time Work from Office Hours: Monday Friday, 9:00am - 5:00pm EST Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Team Management: Supervise and lead a team of Financial Transactions Analysts and Settlement and Reconciliation Analysts. Provide guidance, training, and support to team members to ensure high performance and professional development. Conduct regular team meetings to review performance, address issues, and communicate updates. Variance Monitoring and Resolution: Oversee the identification, monitoring, and tracking of variances to ensure timely resolution. Ensure all reconciliations are supported with detailed documentation on a daily basis. Reconciliation and Reporting: Supervise the preparation of bank and account reconciliations. Ensure the accuracy and completeness of general ledger maintenance. Oversee daily reconciliation of client bank accounts, ensuring all transactions are properly supported. Ensure timely transfer of funds and maintenance of ongoing reconciliations. Ensure reporting to clients is completed within SLA requirements. Financial Transaction Management: Oversee the application of postings and reversals of financial transactions. Ensure thorough analysis and decision-making based on financial information. Supervise investigation activities related to payments and adjustments. Manage correspondence related to financial transactions. Additional Duties: Support convenience cheque processing. Perform other related duties as assigned by senior management. Qualifications and Requirements: Educational Background: Post-secondary education in accounting or finance preferred. Experience: Minimum of 5 years of accounting experience in a banking environment or accounts receivable position. Previous supervisory experience in the financial sector is an asset. Fluent in English; proficiency in French is an asset. Skills and Competencies: Strong analytical and problem-solving skills. Proficiency in Microsoft Excel and all Microsoft Suite Applications. Demonstrated ability to work within time constraints and manage multiple priorities. Excellent communication and interpersonal skills. Highly motivated with the ability to work independently and as part of a team. Demonstrated ability to implement change efforts and drive continuous improvement. Willingness to pursue continuous learning and self-development. Additional Information: This role requires adherence to established departmental escalation procedures and quality standards defined by the client. The position offers opportunities for professional growth and development within the Credit Card Operations department.

Req ID: 333046 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Conversational AI QA Lead to join our team in Bangalore, Karn taka (IN-KA), India (IN). Job Duties: Day to Day job Duties: Develop and implement conversational AI solutions: Design, build, and deploy chatbots and virtual assistants for banking use cases. Develop and implement a comprehensive QA strategy that aligns with our product roadmap and business goals. Lead, mentor, and grow a high-performing QA team, fostering a culture of continuous improvement and accountability. Establish and enforce quality standards, processes, and best practices for software testing, including automated and manual testing methodologies. Collaborate with product management, engineering, and operations teams to define quality metrics and ensure alignment on product quality goals. Oversee the design and execution of test plans, test cases, and automated test scripts to validate product functionality and performance. Provide regular updates to executive leadership on quality metrics, testing progress, and risk assessments related to product releases. Identify and advocate for quality improvements throughout the product development lifecycle. Skills Required: 10+ years of experience in software quality assurance, with at least 5 years in a leadership role. Proven track record of developing and executing QA strategies for complex software products. Deep understanding of software testing methodologies, tools, and best practices. Experience with test automation frameworks and CI/CD pipelines. Strong analytical and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment. Minimum Skills Required: 10+ years of experience in software quality assurance, with at least 5 years in a leadership role. Proven track record of developing and executing QA strategies for complex software products. Deep understanding of software testing methodologies, tools, and best practices. Experience with test automation frameworks and CI/CD pipelines. Strong analytical and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.

Job Description: Key Responsibilities Ensure shop floor crew are adequately trained on all Safety & Quality requirements on the assigned value streams. Maintain 100% compliance to EHS, Quality, and Process standards. Maintain Daily Production Report (DPR) accuracy and achieve monthly production and value stream yield targets. Conduct monthly inventory reconciliation of shop floor inventory as per GFS requirements. Understand IATF requirements and implement necessary actions on the shop floor. Achieve production targets as per cycle time through regular reviews and proactive issue resolution. Collaborate with cross-functional teams (EHS, Process, Quality, Proto, Plant Engineering, HR) to identify and implement improvement opportunities. Participate/Lead Tier meetings to review key performance metrics and escalate support needs as required. Ensure availability of materials/resources for production and manage resource rotation as needed. Ensure compliance with customer-specific CTQ requirements and SOPs. Maintain 5S standards across all shifts and ensure the shop floor is visit-ready at all times. Encourage employee participation in Kaizen programs and support successful implementation of improvement actions. Maintain updated skill matrices and on-the-job training documents for all permanent and contract employees. Manage operator leave, performance, and updates in Workday. Ensure closure of internal NCs, submission of 8D reports for customer complaints, and closure of LPA audit action points. Accountable for EHS elements, including updating See & Act in the system and implementing safety reviews. Qualifications & Experience Bachelor s Degree in Mechanical Engineering (preferred). Alternatively, a degree in Industrial Engineering, Production Engineering, or a related technical field. 5 8 years of experience in a manufacturing or production environment, with at least 2 3 years in a supervisory or team lead role. Proven experience in Lean Manufacturing, Kaizen, and Continuous Improvement. Familiarity with IATF 16949, ISO 9001, and EHS compliance. Experience with Daily Production Reporting (DPR), inventory reconciliation, and cross-functional collaboration. Technical & Functional Skills Proficient in cycle time management, yield improvement, and root cause analysis. Strong knowledge of 5S implementation, LPA audits, and customer complaint handling. Experience with Workday or similar HR systems for performance and leave management. Skill matrix management and training documentation. Soft Skills Strong leadership, communication, and team management skills. Proactive problem-solving and decision-making abilities. Ability to motivate and engage shop floor teams. Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.

Job Title- Analyst II- MDM Position type- Full Time Work Location-Bangalore Working style- Hybrid People Manager role: No Required education and certifications critical for the role- Any Graduate or Post-Graduate (full time) Required years of experience 3 years of relevant work experience Analyst-II will be primarily responsible for quality, completeness, and standardization of Aon s customer master records This includes validating customer names, address, external identifiers, enriching the records, managing customer hierarchies by participating in project-based activities that involve secondary research Supporting data governance and quality initiatives enforcing data standards, tracking data quality metrics, cleansing and enriching master data and collaborating with data stewards to resolve data issues Driving continuous improvement in master data management by recommending enhancements, automating process and participating in testing and training Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed What the day will look like Perform secondary research in D&B and online sources for identifying the company information Proficient in analysis techniques (decision making between different information sources) Must be able to analyze client data for accuracy, Dun & Bradstreet DUNS assignments as well as other projects that require analysis from time to time Documenting MDM processes, policies and compliance reviews with detailed reports Hands-on experience with MDM software tools and understanding of multiple data domains Strong understanding of data quality methodologies and ability to analyze impacts of Data Quality Assessments reports on downstream systems Proficient in verification, rule based and decision-based environment Skills and experience that will lead to success Good communication & language skills in both written and verbal English Strong knowledge of CRM & MDM Tools like RelTio or Database desired Should have extensive research skills on company/organization profiling data MS office suite Skills in SQL queries and exposure to database environment would be an added advantage Strong attention to detail and documentation of all activities Can do attitude, flexibility, ability to respond quickly and creatively to changing requirements Ability to investigate and QA the data points Self-motivated individual who takes additional team initiatives Collaborative and willingness to participate in wider initiatives Analytical skills and good business knowledge Ability to write crisp and concise business emails/notes How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging you to take time to focus on yourself We offer a variety of working style solutions for our colleagues as well Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential As a result, at Aon, you are more connected, more relevant, and more valued Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves Aon is proud to be an equal opportunity workplace Aon provides equal employment opportunities to all employees and applicants for

About this Position Are you passionate about B2B marketing, CRM, digital transformation, and customer experienceDo you thrive in a collaborative, fast-paced environment, balancing strategic thinking with hands-on executionThis could be the opportunity you ve been looking for. We are seeking a Specialist CRM & Lead Management to join our customer excellence - marketing & Strategy team in the IMEA region. In this pivotal role, you will manage and execute CRM initiatives, marketing automation processes, and end-to-end service cloud and enquiry management operations. Additionally, you will lead the Voice of the Customer (VOC) program to capture and share customer insights across business units, ensuring these findings help shape future strategies. You will also be instrumental in the future deployment of service cloud and VOC programs across other IMEA countries, aligning with global teams and local SBUs to ensure consistent execution and continuous improvement. This role is critical to Henkel s digital transformation efforts, where you will oversee B2B platform operations, manage relationships with agencies, and collaborate with cross-functional teams to drive business growth and enhance customer experience across the region. What you ll do Service Cloud & Enquiry Management: Oversee the end-to-end Enquiry Management process, ensuring inquiries are handled efficiently and providing excellent customer service. Manage the Service Cloud system to ensure customer inquiries are tracked, resolved, and fed back into the CRM and VOC systems to improve future experiences. Work with cross-functional teams to ensure smooth integration between CRM, Service Cloud, and other customer experience tools. CRM Strategy & Execution: Develop and execute a comprehensive B2B CRM strategy for India, aligned with business objectives such as lead engagement, customer retention, repeat purchases, and improved funnel velocity. Oversee the B2B CRM campaign calendar, collaborating with internal stakeholders and agencies to ensure efficient and impactful campaign execution. Lead the future deployment of CRM strategies and campaigns across other IMEA countries, ensuring consistency and adapting to regional needs. VOC Program Management: Lead the Voice of the Customer (VOC) program in aliment with global VOC team, gathering customer feedback, analyzing trends, and identifying opportunities for improvement. Conduct VOC sessions with local SBUs in India to share insights and findings, facilitating conversations on customer pain points and expectations. Work with the Global Customer Experience team to ensure alignment of VOC activities across regions, sharing key insights and contributing to broader customer experience strategies. Although the role does not own improvement areas, you will play a key role in facilitating feedback sessions and ensuring actionable insights are shared with relevant teams. Marketing Automation & Campaign Management: Use Marketo and other marketing automation tools to create, execute, and optimize lead nurturing campaigns that drive customer engagement and conversion. Ensure the seamless integration of CRM, automation, and VOC data to drive personalized and effective campaigns across all customer touchpoints. Continuously test and optimize campaigns to improve lead qualification, engagement, and ROI. Operations Management in India: Lead and manage CRM and VOC operations in India, ensuring that all campaigns, processes, and tools are aligned with Henkel s regional and global standards. Oversee daily operations, ensuring optimal performance of CRM campaigns, lead management, enquiry handling, and VOC initiatives within India. Cross-Functional Collaboration: Align with local SBUs and the Global Customer Experience team to ensure consistent execution of CRM and VOC strategies across regions. Work closely with internal teams (Marketing, Sales, Customer Service, Product Divisions, eCommerce, Tech) and external agencies to ensure seamless campaign execution and alignment on business objectives. Agency and Stakeholder Management: Manage relationships with external agencies, ensuring timely delivery and high-quality execution of CRM campaigns and VOC reporting. Lead cross-functional teams to ensure alignment on objectives, tracking, and performance measurement. Customer Segmentation & Insights: Develop and implement advanced customer segmentation strategies that leverage VOC insights, CRM data, and market trends to create personalized campaigns. Use data-driven insights to continuously refine customer journeys, optimize lead conversion, and improve overall campaign effectiveness. What makes you a good fit Minimum 5 years of experience in digital transformation and customer experience, preferably in the B2B or manufacturing sector. Hands-on experience with Salesforce Service Cloud, enquiry management systems, and CRM platforms. Proficient in marketing automation tools (Marketo, Adobe, Salesforce). Proven ability to lead VOC programs, analyse feedback, and present strategic insights. Strong background in B2B marketing, with experience influencing both tech and business stakeholders. Excellent project management and agency handling capabilities. Demonstrated experience in multi-country roles with adaptability to regional market needs. Strong communication and presentation skills for engagement with senior leadership. Experience leading teams and driving cross-functional marketing programs. Self-motivated with strong multi-tasking, budget management, and timeline adherence. Some perks of joining Henkel Diverse national and international growth opportunities Globally wellbeing standards with health and preventive care programs Gender-neutral parental leave for a minimum of 8 weeks Employee Share Plan with voluntary investment and Henkel matching shares Best-in-class Group Medical Insurance policy covering employee, spouse and up to 2 children Competitive accident and term life policies for up to 3 times annual gross salary Progressive OPD policy of INR 30,000 for employee, spouse and up to 2 children .

The WHS Manager will be responsible for partnering with a site operations team at AMZL Stations to execute company safety policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and kaizens, this individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our Associates. The WHS Manager must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and safety data analysis. The WHS Manager must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. This individual must instruct and train Operations Leaders in company safety policies and assist the operations site teams in incorporating our safety standards at their site. The WHS Manager will be required to identify best practices and incorporate these best practices into our standards to continuously improve company safety policies. The Cluster AMZL WHS Manager will be required to possess excellent safety program and relevant safety, environmental and ergonomic knowledge and demonstrates this expertise when working with Operations. The WHS Manager will be responsible to lead a WHS & Safety team members: Safety Specialist, Safety Coordinators, Onsite first aid Associates. This individual must create and execute leadership development plans for their Safety Associates on their team. They must communicate safety team expectations and give frequent and appropriate feedback to their safety teams and ensure they are executing to the core competencies of an Amazon safety professional The AMZL North Cluster Workplace Health and Safety (WHS) Manager is responsible for partnering with senior Cluster Operations Managers for WHS and environmental compliance in their clusters. This role facilitates safe operations for stations with a capacity of 40K to 80K unit shipments in BAU and up to 120K units during peak. The role has to work closely with Cluster Operations Managers, 6 Station Managers, and Support Partners from SLP, PXT, and RME. This is a people manager role responsible for blue-badge officers, three yellow-badge supervisors, and 6 contingents yard marshal employees. This manager will need to maintain building and process path level Risk assessments in order to recommend control measures to pre-empt injury to associates. This position maintains audit records and Austin entries for the cluster, according to global safety standards and local regulations. This position requires the confidence, Subject Matter expertise and communication skills along with and cross-business coordination abilities to be able identify, scope and roll out safety improvement projects in their cluster. The cluster WHS Manager will need to analyse data of injuries, Near Misses and Dragonfly inputs to identify trends to help the Region in decision-making to drive improvements. Effective communication, both verbal and written, is crucial for this role. This manager is responsible to educate and drive awareness on WHSMS procedures and drive standardization through identification and correction of Non-compliance to standards. The cluster manager will drive the Site Self-Audits on these WHSMS procedures at a high bar to ensure zero non-compliance in legal audits. The manager will need to build effective partnerships across functions such as HR, Facilities, Operations, and WHS Peers to be able to support their team to raise the bar on safety reporting and CAPA closures. During peak periods, they anticipate and mitigate potential safety hazards and scale up safety awareness of new hires in the cluster. Making informed decisions in ambiguous situations and knowing when to escalate issues is crucial to operate in the fast-paced Last Mile business. North cluster WHS manager will lead a team of WHS employees will communicate team expectations and goals, providing regular and actionable feedback. Reducing team attrition rates and developing employees for promotion are key objectives. They will conduct consistent one-on-one meetings and support career growth plans for their team. Assigning stretch assignments based on skill sets and developmental needs is part of their role. This manager will recognize and reward individual and collective successes frequently and balance daily routines with coaching, development, and continuous improvement initiatives for their team. Science graduate / Diploma in Engineering / Engineering Degree + Safety Diploma from recognized institute / NEBOSH IGC or Diploma 3+ years of increasing responsibilities in WHS or environmental programs in manufacturing, production, or service operations experience Knowledge of Microsoft Office products and applications and the use of pivot tables and the development of charts and graphics Experience in Distribution Center or Manufacturing EHS with mix of exempt and non-exempt employees at a site of at least 250 people Experience implementing lean principles and process improvement in an operational environment

The WHS Manager will be responsible for partnering with a site operations team at AMZL Stations to execute company safety policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and kaizens, this individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our Associates. The Cluster AMZL WHS Manager must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and safety data analysis. The WHS Manager must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. This individual must instruct and train Operations Leaders in company safety policies and assist the operations site teams in incorporating our safety standards at their site. The WHS Manager will be required to identify best practices and incorporate these best practices into our standards to continuously improve company safety policies. The WHS Manager will be required to possess excellent safety program and relevant safety, environmental and ergonomic knowledge and demonstrates this expertise when working with Operations. The WHS Manager will be responsible to lead a WHS & Safety team members: Safety Specialist, Safety Coordinators, Onsite first aid Associates. This individual must create and execute leadership development plans for their Safety Associates on their team. They must communicate safety team expectations and give frequent and appropriate feedback to their safety teams and ensure they are executing to the core competencies of an Amazon safety professional The Site WHS Manager will be responsible for partnering with a site operations team in a Fulfillment / Return Center to execute company WHS policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and kaizens, this individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our Associates. The Site WHS Manager must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and safety data analysis. The Site WHS Manager must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. This individual must instruct and train Operations Leaders in company safety policies and assist the operations site teams in incorporating our safety standards at their site. The Site WHS Manger will be required to identify best practices and incorporate these best practices into our standards to continuously improve company safety policies. The Site WHS Manager will be required to possess excellent safety program and relevant safety, environmental and ergonomic knowledge and demonstrates this expertise when working with Operations. The Site WHS Manager will be responsible to lead a safety team members: Safety Specialist, Safety Coordinators, Onsite first aid Associates. This individual must create and execute leadership development plans for their Safety Associates on their team. They must communicate safety team expectations and give frequent and appropriate feedback to their safety teams and ensure they are executing to the core competencies of an Amazon safety professional. WHS Manager-I Responsibilities: 4+ years previous experience in Environment, Health & Safety Possess a thorough understanding of local/regional regulations and company policy. Provide guidance and oversight to ensure compliance to all applicable Amazon Safety Policies. Measure sites performance against published requirements in safety policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies. Deliver on-time and quality projects to Operations. Analyze safety metrics and review incident weekly and monthly incident trends to discover trends to justify the allocation of appropriate resources to areas where the safety risk is highest. Perform frequent site safety audits to identify all non-compliance equipment and/or processes at the site. Implement solutions to eliminate exposure to these risks and prevent injury at other FCs. Audit record keeping practices and Austin entries to ensure compliance to global safety standards and local regulations. Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent. Manage and mentor Safety Associates in your assigned FC/DRRC. Spend time at the sort centers and seek input from Safety teams, Associates and leaders on safety program improvement opportunities. Ensure open communication on status of progress and resolution against these suggestions. Ensure site leadership and Associates are trained and knowledgeable of their responsibilities under each policy. Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required safety training. Internal job description Overview: The Site WHS Manager will be responsible for partnering with a site operations team in a sort Center to execute company WHS policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and kaizens, this individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our Associates. The Site WHS Manager must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and safety data analysis. The Site WHS Manager must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. This individual must instruct and train Operations Leaders in company safety policies and assist the operations site teams in incorporating our safety standards at their site. The Site WHS Manger will be required to identify best practices and incorporate these best practices into our standards to continuously improve company safety policies. The Site WHS Manager will be required to possess excellent safety program and relevant safety, environmental and ergonomic knowledge and demonstrates this expertise when working with Operations. Science graduate / Diploma in Engineering / Engineering Degree + Safety Diploma from recognized institute / NEBOSH IGC or Diploma 3+ years of increasing responsibilities in WHS or environmental programs in manufacturing, production, or service operations experience Knowledge of Microsoft Office products and applications and the use of pivot tables and the development of charts and graphics Experience in Distribution Center or Manufacturing EHS with mix of exempt and non-exempt employees at a site of at least 250 people Experience implementing lean principles and process improvement in an operational environment

At Amazon, here is an opportunity for highly talented, bright and driven people to create history. If you would like to be a part of the team, this is your chance. The Regional WHS Manager will lead Amazon FC WHS operations across multiple INFC sites in the west region in India. We are looking for strong leaders who are passionate about safety and will help build a world class WHS organization and a strong WHS culture. The leader will be responsible for leading a team of safety mangers and partnering with operations teams in Fulfillment Centers to execute the company WHS policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and kaizens, this individual will drive continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our Associates. The leader must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and safety data analysis. The WHS leader will be required to identify best practices and incorporate these best practices into our standards to continuously improve company safety policies. He will be required to possess excellent safety program and relevant environmental and ergonomic knowledge and demonstrate this expertise when working with Operations. The Regional WHS Manager will be responsible to lead a team of safety managers and safety teams at different INFC site locations in their assigned region. This individual must help execute leadership development plans for their Safety team. They must communicate safety team expectations and give frequent and appropriate feedback to the safety managers/ teams and ensure they are executing to the core competencies of an Amazon safety professional. I. Role of the Regional WHS Manager. The Regional WHS Manager is responsible for site execution of all applicable safety standards including those set through company policy, local and regional regulations, and Amazon best practices. The Regional manager shall allocate resources, guide and influence leadership, and escalate according to risk. Regional manager and their team will be responsible for alignment between operations and safety. The Regional manager shall be knowledgeable of operations and shall be authorized and responsible to halt operations if a recognized risk poses an imminent threat to life, or health. The Regional WHS manager develops and executes strategies for the site that ensures a work environment free from hazards and compliant with applicable rules and regulations, motivates Associates to choose safe behaviors, and fosters active engagement and dialogue between leaders and Associates. Some or all of these site-specific strategies will be outside of published safety standards and will depend on the effective leadership, knowledge and influence of the Regional WHS manager. In order to make data-driven decisions, it is essential that information is accurately collected, input, and analyzed. The Regional WHS manager shall ensure that leadership is properly trained to identify and correct hazards, both proactively and post-incident, through proper root cause analysis. As per Amazons safety metrics, the Regional WHS manager shall be responsible to ensure that the correct strategies are in place and executed to achieve set goals. II. Responsibilities of the Regional WHS Manager The Regional WHS manager shall be responsible for the following, at a minimum: Possess a thorough understanding of local/regional regulations and company policy. Measure and communicate the sites performance against published requirements in safety policies. Ensure site leadership is trained and knowledgeable of their responsibilities under each policy. Ensure site leadership is given current and regular safety information that enables them to talk about safety with their peers and Associates. Spend time on floor seeking input from Associates and leaders on safety improvement opportunities. Inform leadership when they are required to resolve a safety concern/suggestion. Lead proactive hazard identification and abatement efforts, communicate results and track open items to resolution. Ensure a timely, thorough and accurate response to uncontrolled risks once they are discovered. Plan and carry out peer audits to ensure compliance to the organisation s safety policies. Analyze incident data to discover trends to justify the allocation of appropriate resources to areas where the safety risk is highest. Escalate risks that present an imminent danger to life or health or if the solution is either insufficient to protect Associates from harm and/or is delayed in getting fully implemented. III. Performance Review At least monthly, but more frequently when necessary, the One on One meetings to be conducted with superiors and sub ordinates to ensuring alignment of safety priorities and proper allocation of resources. These meetings will also be useful in aiding the growth and development of high potential safety specialists and coordinators. It is expected that action items arising through this process are tracked to resolution. Experience leading multiple direct reports or multiple sites Bachelors degree 10+ years of working cross functional teams experience 10+ years of team management experience 10+ years of cross functional project delivery experience Experience managing, analyzing and communicating results to senior leadership Post Graduation in WHS Nebosh Certification ISO 45001 Lead Auditor course Experience of managing in a regional and national role for manufacturing, chemical industry Experience in warehouse management and e-commerce shall be preferred

We are looking for a highly motivated and experienced Head of Service Department to lead our service operations and enhance customer satisfaction. The ideal candidate will possess strong leadership skills, a deep understanding of service management practices, and a proven track record in driving operational excellence. This role requires strategic thinking, effective communication, and the ability to manage cross-functional teams. Leadership and Management: Oversee the daily operations of the service department, ensuring that all activities align with company goals and objectives. Lead, mentor, and develop a team of service professionals to enhance their skills and performance. Strategic Planning: Develop and implement service strategies that improve efficiency, effectiveness, and customer satisfaction. Set departmental goals and objectives, measuring performance against key performance indicators (KPIs). Customer Relationship Management: Foster strong relationships with customers to understand their needs and expectations, ensuring high-quality service delivery. Handle escalated customer issues and complaints promptly and effectively. Process Improvement: Analyse current service processes and identify areas for improvement to enhance productivity and service quality. Implement best practices and standard operating procedures (SOPs) within the service department. Budget Management: Develop and manage the service department budget, ensuring cost-effective operations while maintaining service quality. Monitor financial performance and implement corrective actions as needed. Collaboration and Coordination: Work closely with other departments (e.g., Sales, Marketing, Technical Support) to ensure a cohesive approach to customer service. Coordinate training programs for staff to enhance service delivery and product knowledge. Reporting and Analysis: Prepare regular reports on service department performance metrics, providing insights to senior management. Utilize data analytics to drive decision-making and continuous improvement initiatives. Budget Management, Customer Satisfaction, Leadership & Team Management, Root Cause Analysis, Service Management, Strategic Planning

We are seeking a seasoned procurement leader with a proven track record in strategic sourcing, vendor management, cost optimization, and procurement operations in the infrastructure or toll automation domain. The ideal candidate will be responsible for leading the procurement function, developing sourcing strategies, managing vendor partnerships, and ensuring timely delivery of materials and services while maintaining optimal cost and quality standards. Strategic Procurement Planning: Develop and implement long-term procurement strategies aligned with business goals. Forecast procurement needs based on project pipelines and budgets. Lead procurement planning for turnkey projects, EPC contracts, and ITS solutions. Vendor Development & Management: Identify, qualify, and manage a robust supplier base for key categories including toll systems, electronic hardware, civil materials, software, and subcontracted services. Evaluate vendor performance based on quality, delivery, and cost metrics. Negotiate long-term contracts and framework agreements with critical suppliers. Cost Optimization & Budget Control: Drive cost-saving initiatives without compromising quality and timelines. Analyze procurement spend data and identify areas for cost reduction. Work closely with finance to ensure procurement aligns with budgetary goals. Team Leadership & Development: Lead a team of procurement professionals, providing guidance and performance management. Foster a culture of accountability, innovation, and continuous improvement. Compliance & Risk Management: Ensure procurement activities comply with legal and regulatory requirements. Develop risk mitigation plans for critical categories and supplier dependencies. Cross-functional Collaboration: Work closely with project, operations, engineering, and finance teams to ensure procurement supports project delivery. Participate in tender/bid preparation and client interactions as needed. ERP & Technology Implementation: ERP systems, Tally ERP, or industry-specific tools) for efficient procurement management. Drive digitization and automation of procurement processes. Key Requirements: Bachelors Degree in Engineering / Supply Chain / Commerce (MBA in Supply Chain or Operations is a strong plus). Minimum 15 years of relevant procurement experience with at least 5 years in a leadership role. Must have worked in organizations with annual turnover between 100 200 Crores. Strong experience in project procurement for highways, ITS, toll automation, or infrastructure. Excellent negotiation, communication, and stakeholder management skills. In-depth knowledge of contract laws, vendor management, and procurement best practices. Proven ability to lead procurement in a fast-paced, project-driven environment. Preferred Skills: Experience in managing CAPEX and OPEX procurement. Understanding of import/export regulations for equipment sourcing (if applicable). Procurememt, Procurement And Contracts, Purchase Agreement, Purchase And Inventory Management, Purchase And It, Purchase And Stores, Purchase And Vendor Development, Purchase

About Drip Capital We are a US-based fintech company revolutionizing global trade for SMEs. At Drip Capital, were redefining the future of trade finance and facilitation, empowering small and medium-sized enterprises (SMEs) to scale internationally with ease. With the global SME trade market exceeding $5 trillion, our mission is to provide businesses in emerging markets with seamless access to capitaleliminating red tape and outdated processes. By leveraging cutting-edge technology, we make trade finance fast, efficient, and hassle-free. Beyond financing, we simplify trade and sourcing, helping SMEs navigate global markets effortlessly. Headquartered in Palo Alto, California, with offices in India, Drip Capital is strategically positioned to meet the evolving needs of SMEs in emerging markets. Backed by top investorsincluding Accel, Peak XV, Wing VC, Sequoia India, Y Combinator, GMO, SMBC Japan, Barclays, and IFCDrip has facilitated over $7 billion in trade across 10,000+ buyers and sellers. As we continue to grow, we remain committed to transforming global trade for SMEs worldwide. Role Overview: We are looking for a seasoned and strategic leader to join our team as the Director of Risk Servicing & Collections U.S. , responsible for leading the life-cycle of collections strategy, operations, and risk servicing for our U.S.-based SME lending portfolio. This role sits at the intersection of credit risk, operational excellence, customer experience, and regulatory compliance. You will be accountable for designing and executing strategies that optimize recoveries, reduce delinquencies and charge-offs, and support the long-term health of our loan book. Youll lead a cross-functional team of internal and external stakeholders, work directly with distressed borrowers, and be instrumental in building scalable systems, processes, and policies for risk servicing. This is a hands-on leadership role requiring deep domain expertise in commercial lending collections (especially SMB or SME segments), a data-driven mindset, and a strong understanding of the regulatory landscape in the U.S. What Youll Be Doing : 1. Collections s trategy & l eadership Develop and own the U.S. collections road-map aligned with broader credit and portfolio risk objectives Build and manage scalable, segmented strategies for early-stage delinquency, mid-stage recovery, and late-stage collections Design and deploy frameworks for prioritizing accounts, segmenting by risk and potential recovery, and automating workflows Drive continuous improvement across collections processes, technologies, and operating models 2. Team l eadership & o rganizational d evelopment Lead a high-performing internal team of collections managers, analysts, and support staff Manage external partners such as third-party collections agencies (TPCAs), legal counsel, and debt recovery services Foster a culture of performance, integrity, and customer-centric collections Lead workforce planning, hiring, training, performance management, and succession planning 3. Risk s ervicing & b orrower e ngagement Own the strategy for customer outreach, hardship handling, workout programs, and loss mitigation tactics Create and manage standardized borrower engagement frameworks including forbearance programs, loan modifications, and repayment plans Develop playbooks for negotiating with distressed borrowers in a compliant and customer-first manner Ensure empathetic, respectful handling of borrower communications throughout the collections journey 4. Data, r eporting & p ortfolio a nalytics Build dashboards and tracking tools to monitor key risk indicators: roll rates, delinquency buckets, cure rates, recovery rates, etc Analyze portfolio performance across cohorts, products, and risk bands; develop actionable insights Work with BI/data science teams to test and implement predictive models for collections efficiency and borrower behavior Present portfolio performance and risk trends to executive leadership and board-level stakeholders 5. Compliance, g overnance & r isk c ontrols Ensure collections practices are fully compliant with federal, state, and local regulations (e.g., FDCPA, ECOA, TCPA, UDAAP) Maintain clear documentation of policies, controls, and escalation procedures C oordinate with legal and compliance teams to proactively address regulatory risks and audit requirements Establish strong governance protocols to manage vendor oversight, complaints, and borrower disputes 6. Systems, t ools & a utomation Drive the selection and implementation of collections technologies Collaborate with product and engineering teams to build automation capabilities into borrower communications and workflows Identify opportunities for AI/ML tools to enhance prioritization, recovery probability scoring, and agent recommendations Ensure system integration with credit, loan servicing, finance, and reporting platforms 7. Cross-Functional & Executive Collaboration Partner with internal teams across Credit Risk, Legal, Finance, Growth, Operations, and Product to ensure collections strategies align with broader business goals Collaborate with finance on accurate loan loss forecasting, provisioning, and write-off accounting Participate in credit policy and product strategy discussions, ensuring collections insights shape future decisions frameworks What Makes You a Great Fit : Bachelors degree in Finance, Economics, Business Administration, Engineering, or a related field 10 - 14 years of experience in collections, credit risk, or special assets within commercial or SME lending, with at least 5 years in a leadership role Require to work in the US shifts Demonstrated success managing distressed portfolios and recovery strategies in the U.S. financial services landscape In-depth knowledge of U.S. collections laws and borrower protections, especially in SMB/SME context Proven experience managing internal teams and external partners in a high-growth or fast-paced environment Experience working in a fintech or digital lender with exposure to tech-driven collections platforms Familiarity with international collections practices or cross-border SME portfolios is a plus Strategic thinking and data-driven decision-making Strong leadership, coaching, and performance management skills Deep understanding of collections operations, systems, and analytics Excellent negotiation, communication, and conflict-resolution abilities High integrity, sound judgment, and regulatory awareness Collaborative mindset with executive presence and stakeholder influence Why Join Us Be part of a rapidly growing fintech company revolutionizing trade finance and empowering global SMEs Lead a high-impact team with the opportunity to shape the future of collections and risk servicing Competitive compensation, benefits, and a collaborative work environment Drive innovation in the collections function, contributing directly to the companys growth and success Apply Apply with Linkedin Apply with Indeed Apply for this openingat apply=true Back to all openings See all the jobs at Drip Capital here: http: / / dripcapital.recruiterbox.com / jobs Fetching your Linkedin profile ... 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LTEL is embarked on a journey to digitalize the state-of-the-art manufacturing facility. The purpose of digital lead is to support our Project group, Manufacturing group & Supply chain management in digitalizing their functions. Provide data generated across value chain. The Digital Officer will play a critical role in supporting the successful deployment and adoption of the Manufacturing Execution System (MES) across the site(s). As a Digital Champion , he / she will work closely with production, engineering, Planning , quality ,IT, and business stakeholders to ensure the MES solution effectively integrated into operational workflows and delivers its intended value. He / She will provide hands-on support during implementation and act as a key user advocate post-deployment. Accountabilities Act as the site-level ambassador for digital transformation initiatives. Prepare specifications/requirement for digital transformation. Collaborate with cross-functional teams (IT, production, quality, engineering) to facilitate effective MES deployment. Translate operational needs into system requirements and support configuration/testing. Conduct user training sessions and workshops to ensure team readiness and adoption. Serve as first-line support during and after go-live for MES and digitalisation related issues. Gather feedback from end-users and relay insights to the MES implementation team for continuous improvement. Support the development and refinement of SOPs, workflows, and digital process documentation. Monitor usage and performance of MES applications and encourage user engagement. Ensure data integrity and adherence to compliance standards during MES implementation. Champion the cultural change toward digital transformation and data-driven operations.

Role purpose To manage & monitor seed production activities to achieve reliability and quality of target production orders To manage YPRF facilities, Plan sowing activities as per window & staggering requirements. Ensure quality & timely supply of seedlings for field production. Implement and monitor field production activities with vendors, growers & relevant stakeholders To own Compliance, HSE, Sustainability and seed security in his area in line with company policies and procedures To own field processes, prepare & share periodical report on seed production updates at location for given crops Accountabilities Accountable for conducting seed production at small to medium production location, as per SOP To ensure area and grower achievement, allocation and evaluation as per crop and order requirement To do field inspection and manage crop agronomy in his area To ensure compliance with HSE & CSR policies and objectives as per company policies Demonstrate highest ethical standards and ensure company procedures are adopted and followed Implement Fair Labor Program initiatives in his area Maintain the production and related documents as per SOP Identify gaps between current requirement of production area, vendors, and villages to deliver production targets and implement a correction plan to address the gaps To manage, motivate and train Field production (3P) team on technical aspects, continuous improvement initiatives, company policies and SOPs Ensure delivery of KPI s aligned with functional objectives Maintain current technical knowledge and industry trends, in his area of operations Always maintain product security and confidentiality. Ensure 100% compliance while performing all activities Manages vendor contracts, grower/ vendor evaluation in his work area Identify and prioritize critical projects in FP with a focus on continuous improvement in FP Critical success factors & key challenges Knowledge of the technical trends and production strategies in industry Propose innovative ways to produce sensitive and newer hybrids

Grade H - Office/ CoreResponsible for providing advice, support and coaching on HS&E related matters in support of safe, reliable and compliant operations, taking accountability for the performance of HS&E activities and driving the right safety behaviours amongst staff and partners to enable prevention, correction and control of conditions and mitigation of any adverse consequences. Entity: Customers & Products HSSE Group Are you ready to join a team that s driving the future of lubricants & beyond and setting new industry standardsDiscover how our diverse and passionate people at Castrol are shaping the industry and how you can be part of this journey. We re seeking talented experts who share our passion for innovation and excellence. Bring your unique perspective, collaborative spirit, and challenge our thinking as we continue to lead the way in the lubricants market & build businesses beyond lubricants. This is your chance to learn, grow, and thrive in a dynamic and inclusive organization. Apply now! Castrol is a global leader in lubricants and part of the bp Group, one of the world s largest energy companies. In India, Castrol is a publicly listed company, leading in the Automotive, Industrial, and Marine lubricant sectors. With iconic brands, steadfast innovation, strong customer relationships, and a team of highly motivated employees, we have maintained our market leadership in India for over a century. Our robust manufacturing and distribution network in India helps us reach consumers through more than 135,000 outlets. At Castrol, success knows no bounds. We offer a fast-paced learning environment where you can develop your career, whether in specialized functions or on a general management track. Castrol India has a proud legacy of cultivating top talent for leadership roles, both locally and globally. We are currently looking for HSE&C Advisor and details mentioned below: Let me tell you about the role ! This role serves as a key enabler of Castrol India PUs HSE&C (Health, Safety, Environment & Carbon) agenda, ensuring alignment with bp s Operating Management System (OMS) and regulatory expectations. The position leads the implementation of HSE & C compliance processes, risk management frameworks, and Extended Producer Responsibility (EPR) initiatives, while driving performance tracking and continuous improvement. Acting as the focal point for HSE systems, training, and customer engagement, the role supports safe, compliant, and sustainable operations contributing directly to bp s broader strategy of delivering safe, efficient, and low-carbon energy solutions. Roles & Responsibilities: 1. Focal point for transitioning of HSE&C processes and launching new bp tools/ applications to ensure alignment with OMS 4.1 requirements and GDPs on Control of Work, Risk, Crisis & Continuity Management. 2. Coordinate Extended Producer Responsibility (EPR) initiatives for Used oil and used Plastic in Castrol India with Base oil management and Planning team. 3. Coordinate with relevant customers to retain EPR registration, compliance to regulatory requirements, filing annual returns, interpreting evolving regulations and working with PMCs to ensure compliance and sustainability. 4. Coordinate with India PU HSE Manager, Road Safety team & Plant HSE advisors to track progress against the HSE&C Plans and key performance indicators (critical metrics) and prepare MIS reports based on analyses. 5. Focal Point for review and analysis of the self-verification reports and share insights to India PU HSE&C Manager for developing HSE plan. 6. Provide inputs for employee and customer communication programs to enhance awareness and engagement with HSE&C initiatives. 7.Coordinate with the global flow to work teams to maintain HSE&C related proficiencies as per OMS and provide insights on gaps in proficiencies for safety critical roles. 8. Support PU HSE&C Manager in launching targeted safety campaigns and programs to improve workforce awareness and to ensure compliance with requisite proficiencies. 9. Facilitate HSE&C training programs on Situational awareness, Process Safety Fundamentals for Castrol India, ensuring their effective integration across operations. 10. Provide HSE&C support to Castrol India s Corporate and Regional Offices as the Control of Work Authority, ensuring safe execution of office site-related repair, service, maintenance, and refurbishment projects. 11. Focal point for HSE related information for external reports e.g. Annual report etc. Experience and Qualifications: 1. Graduate in Engineering stream. Formal HSSE&C qualification ADIS or NEBOSH. 2. Minimum 10-12 years experience in manufacturing and leading/ working on world class manufacturing techniques. Prior experience of working in Industrial, B2B, OEM Set up will be desirable, not mandatory. 3. This position requires good people management, leadership and influencing skills. 4. Experience in communicating and interfacing with all levels of the organization 5. Demonstrate ability to manage multiple activities concurrently and developing process enhancing strategies 6. Travel Requirement: 10% (Across the India PU site occasionally). You will work with: Internal: Castrol India PU HSSE&C Team, Castrol "Flow to work" team, India PU Blending plant leadership teams, Office employees, Site and Office leadership, Base oil management team and planning team managing plastic packaging for Castrol India PU External: Regulators, which is mainly CPCB and State pollution control boards, PMC companies charted by CIL to manage Credits of used oil and plastics, Finance - Industrial Customers- CMS, External Trainers Travel Requirement Up to 25% travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is not available for remote working Skills: HSSE auditing and self-verification, Industry knowledge and advocacy, OMS and bp requirements, Process safety culture, Process Safety Management, Risk Management, Safety Leadership

Career Category Engineering Job Description [Role Name : IS Architecture] Job Posting Title: Data Architect Workday Job Profile : Principal IS Architect Department Name: Digital, Technology & Innovation Role GCF: 06A ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world s toughest diseases, and make people s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what s known today. ABOUT THE ROLE Role Description: The role is responsible for developing and maintaining the data architecture of the Enterprise Data Fabric. Data Architecture includes the activities required for data flow design, data modeling, physical data design, query performance optimization. The Data Architect is a senior-level position responsible for developing business information models by studying the business, our data, and the industry. This role involves creating data models to realize a connected data ecosystem that empowers consumers. The Data Architect drives cross-functional data interoperability, enables efficient decision-making, and supports AI usage of Foundational Data. This role will manage a team of Data Modelers. Roles & Responsibilities: Provide oversight to data modeling team members. Develop and maintain conceptual logical, and physical data models and to support business needs Establish and enforce data standards, governance policies, and best practices Design and manage metadata structures to enhance information retrieval and usability Maintain comprehensive documentation of the architecture, including principles, standards, and models Evaluate and recommend technologies and tools that best fit the solution requirements Evaluate emerging technologies and assess their potential impact. Drive continuous improvement in the architecture by identifying opportunities for innovation and efficiency Basic Qualifications and Experience: [GCF Level 6A] Doctorate Degree and 2 years of experience in Computer Science, IT or related field OR Master s degree with 8 - 10 years of experience in Computer Science, IT or related field OR Bachelor s degree with 10 - 14 years of experience in Computer Science, IT or related field OR Diploma with 14 - 18 years of experience in Computer Science, IT or related field Functional Skills: Must-Have Skills : Data Modeling: Expert in creating conceptual, logical, and physical data models to represent information structures. Ability to interview and communicate with business Subject Matter experts to develop data models that are useful for their analysis needs. Metadata Management : Knowledge of metadata standards, taxonomies, and ontologies to ensure data consistency and quality. Information Governance: Familiarity with policies and procedures for managing information assets, including security, privacy, and compliance. Hands on experience with big data technologies and platforms, such as Databricks, Apache Spark (PySpark, SparkSQL), performance tuning on big data processing Good-to-Have Skills: Experience with Graph technologies such as Stardog, Allegrograph, Marklogic Professional Certifications Certifications in Databricks are desired Soft Skills: Excellent critical-thinking and problem-solving skills Strong communication and collaboration skills Demonstrated awareness of how to function in a team setting Demonstrated awareness of presentation skills Shift Information: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements. EQUAL OPPORTUNITY STATEMENT We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

ISO Standards Compliance Quality Assurance Auditing Process Documentation and Control Six Sigma and Continuous Improvement Quality Metrics and Reporting Risk Management

Quality Production Engineer (Bangalore) M/F - India, Karnataka - 161165 | Safran Quality Production Engineer (Bangalore) M/F 07.23.2025 Spoken language(s) : Job Description We are looking for an experienced professional to be the Quality Production Engineer of the NEW Safran Electronics & Defense Indias production site. For the NEW Safran Electronics & Defense Bengalurus production site, this role will support the product lifecycle quality assurance, through the complete manufacturing process, and take responsibility for ensuring that processes and procedures are in place and adhered to in relation to product quality. KEY RESPONSIBILITIES - Working closely with the Operational Manager and Operational team, as well as other quality teams, to define quality objectives in line with company objectives - To ensure that the measurement of the quality of products and services are delivered, with respect to the specified objectives - Responsible for ensuring that the appropriate action plans are implemented and carried out and measure their effectiveness - Responsible for conducting audits and on job training in accordance with regulations, company procedures and customer requirements - To support and maintain the implementation validation process - Support for in-production quality aspects - Support an environment of continuous improvement - Responsible for the analysis of all data to develop quality improvement plans, ensuring their effectiveness and efficiency - Responsible for ensuring that products and services delivered to the customers have gone through the appropriate manufacturing / repair / validation process - Undertaking QRQC (8D) as required to support timely operational throughput as required - Provide coaching and mentoring to individuals employed in the operational areas for in-production quality requirements - You are part of the validation process of suppliers and subcontractors and monitor the process regarding the quality of the delivered products and services - You support the owners of the processes in dealing with quality deviations/findings, using quality tools and technics. Job Requirements Know-how and technical skills: - Experience in an industrial environment (aerospace is a plus) - Knowledge in Quality standards such as ISO9001, AS9100 - Knowledge on Quality tools (8D/ APQP/ FMEA / Risk Management / QRQC ) - Knowledge of specific aviation legislation (PART21G / PART145 ) is beneficial but not mandatory - Experienced Quality Engineer with an Internal Design Teams Interpersonal skills: - Fluent English oral and written is required - Fluent in Kanada - Communication skills in a multicultural environment - Engineering background skills or Masters in a technical field or equivalent experienced - Team player Company Information Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazines "Worlds best companies 2024" ranking. Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets. Locate your future workplace No. 6P, Singahalli Village 562149 Karnataka India Copy Address Number of countries where Safran is located

Req ID: 334224 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Cloud Engineer to join our team in Bangalore, Karn taka (IN-KA), India (IN). Request you to share these Screening Parameters How many yrs of exp in building Serverless applications in AWS Python exp Familiar with CI/CD Looking for a Developer Position- so minimum 8 yrs of exp is mandate Minimum Experience: 8 Maximum Experience: 12 Mandatory Skills: cloud, Cloud Computing, python, automation Skill to Evaluate: cloud, Cloud Computing, python, automation Experience: 8 to 12 Years Location: Bengaluru As a Senior Cloud Developer at Sony India Software Centre, you will be responsible for designing, developing, and maintaining cloud-based solutions that support the companys products and services. You will work closely with cross-functional teams to understand requirements, develop solutions, and ensure the successful implementation and maintenance of cloud infrastructure. Key Responsibilities: 1. Design and develop scalable, secure, and reliable cloud-based solutions utilizing platforms such as Amazon Web Services (AWS) and Microsoft Azure. 2. Collaborate with software development teams to integrate cloud services into existing applications and assist in the development of new cloud-native applications. 3. Implement best practices for cloud security, monitoring, and performance optimization to ensure the integrity and efficiency of cloud-based systems. 4. Manage and maintain cloud infrastructure, including provisioning, configuration, automation, and troubleshooting. 5. Stay up-to-date on the latest cloud technologies and industry trends to provide recommendations for continuous improvement and innovation. Requirements: - Bachelors degree in Computer Science or a related field. - 5+ years of experience in software development, with at least 5 years of hands-on experience with cloud technologies. - Proficiency in programming languages such as Python - Strong understanding of cloud computing concepts, including infrastructure as code, distributed computing, and microservices architecture. - Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform. - Excellent problem-solving and communication skills, with the ability to work effectively in a collaborative, cross-functional environment. Education Qualificaiton: Bachelors degree in Computer Science or a related field About NTT DATA We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https: / / us.nttdata.com / en / contact-us . NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https: / / us.nttdata.com / en / contact-us .

Experience: 6 to 8 Years Location: Bengaluru Job Description: Between 6-8 years of experience (overall) in IT (all other experience to be discounted) Pre-requisites: Support the Operation, Improvement and Promotion of PJ Management Tool/ BAU Systems - Understand and analyse key internal processes and implement tool improvements - Communicate with stakeholders and handle feedback and requests. - Support tool training by conducting online sessions and preparing training reference materials. - Promote the tool through feature demos Support the activities and objectives of the PJ/BAU Governance Group - Understand the different Sony processes and how they interact with each other. - Identify, propose, and carry out continuous improvement activities - Support collaboration activities with other Sony groups - Promote the adoption of agile in project management and delivery. This includes handholding with members of pilot projects. - Main contributor in the groups communication plan. - Maintain internal Sharepoint and MS Teams sites. - Train users in the observance of standard delivery processes. Requirements - Proficiency in Jira (Project Management) - Strong understanding of Project Management principles & SDLC process - Strong understanding of Agile (scrum) - Working Knowledge of Cloud (AWS/Azure) - Experience working with Power Platform Environment (PowerApps/PowerBI) - Exceptional analytical and problem-solving skills. - Demonstrated success working in dynamic, collaborative environments. - Test Management knowledge - Test Automation Knowledge (Preferred) - Experience in delivering Waterfall, Agile, Hybrid projects - Able to assume different roles within the team (team leader, designer, tester, trainer) - Strong presentation and communication skills Nice to Have Jira / Atlassian tools and software knowledge/experience (Jira,BigPicture,Eazybi,Scale) Test automation tool knowledge (Tosca) Working Knowledge of Generative AI

Req ID: 331305 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Agile Scrum Master to join our team in Chennai, Tamil N du (IN-TN), India (IN). for delivery Brings structure, actively removes blockers, and keeps sprints focused and productive The Role Come join the Workplace Investing Scrum Master Chapter! As a Scrum Master you blend deep scrum expertise with a passion for mentoring, coaching, and continuous improvement. As part of highly[BS1] collaborative agile team(s) you will advise on performance against agile values, practices, metrics, and processes to accelerate team(s) value delivery. In partnership with the Product Owner, you will maintain a backlog, help to remove impediments, and ensure effective agile events [BS2] . You will support the team by engaging with all team members and product area leadership to reinforce and embed an agile approach and principles into the day-to-day work. This role often requires coordinating the efforts and releases of multiple systems teams with interdependencies to deliver a seamlessly integrated solution to our customers. The Expertise and Skills You Bring Here are the key skills and areas of expertise that are critical for success in this role: Bachelor s Degree/undergraduate degree/equivalent preferred Certified Scrum Master (CSM)/equivalent preferred Experience working with or in agile teams with good understanding of agile practices and tools (Jira, Kanban, Lean) and value delivery for customers Working closely with the product owner to plan and complete the highest priority work as per the product roadmap through well-executed sprints Accelerating overall team performance, efficiency and value delivered by engaging within and across teams to find opportunities to improve agile maturity and metrics, and providing coaching, training, and resources Ensuring agile events are planned for and effective (e.g. sprint planning, daily meetings, retrospectives and as appropriate, scrum of scrums) Maintaining and updating squad performance metrics (e.g., burn-down charts) and artifacts to ensure accurate and clear feedback to the team members and transparency to other partners Organizing and presenting ideas and information logically and concisely to a variety of audiences Handling multiple, competing priorities simultaneously Coaching and mentoring complex teams Participating in a community of practice, providing scrum knowledge to members of your product area and identifying opportunities for continuous improvement within the product area. The Team The Workplace Investing Scrum Master Chapter is committed to coaching, developing, and empowering Scrum Masters to lead development teams that embrace the agile mindset. We have established a learning culture that amplifies best practices, delivers consistent, predictable, and impactful results, celebrates diversity and inclusion, creates a safe and respectful environment, and provides career guidance and mobility opportunities for Scrum Masters. We build trusted, collaborative relationships with our product and technology partners across Fidelity and embrace customer-focused methodologies that enable innovation and drive valuable product delivery. Minimum Experience on Key Skills - 6 to 9 Years General Expectation 1) Must have Good Communication 2) Must be ready to work in 10:30 AM to 8:30 PM Shift 3) Flexible to work in Client Location Ramanujam IT park, Taramani, Chennai 4) Must be ready to work from office in a Hybrid work environment. Full Remote work is not an option 5) Expect Full Return to office from Feb/Mar25 Pre-Requisites before submitting profiles 1) Must have Genuine and Digitally signed Form16 for ALL employments 2) All employment history/details must be present in UAN/PPF statements 3) Candidate must be screened using Video and ensure he/she is genuine and have proper work setup 4) Candidates must have real work experience on mandatory skills mentioned in JD 5) Profiles must have the companies which they are having payroll with and not the client names as their employers 6) As these are competitive positions and client will not wait for 60 days and carry the risks of drop-out, candidates must of 0 to 3 weeks of Notice Period 7) Candidates must be screened for any gaps after education and during employment for genuineness of the reasons

Job Title Product Owner Digital Product Engineering (8-10 yrs. Exp.) Location Remote Company Overview At Codvo, software and people transformations go hand-in-hand . We are a global empathy-led technology services company. Product innovation and mature software engineering are part of our core DNA. Respect, Fairness, Growth, Agility, and Inclusiveness are the core values that we aspire to live by each day. We continue to expand our digital strategy, design, architecture, and product management capabilities to offer expertise , outside-the-box thinking, and measurable results. 1. Role Objective Own the full 0-to-1 journey of digital product engineering - taking ideas from first concept, through discovery and build, all the way to launch and continuous improvement. You will turn open-ended business problems into clear, high-value product increments and ship them at startup speed. Experience in leading an entire concept-to-launch cycle for full stack digital products is essential. Experience in AI or data product development is preferred. 2. Key Responsibilities Set Vision & Roadmap Craft and update the product vision and multi-release roadmap using market research, user feedback and business goals. Prioritise work by balancing customer impact, effort and strategic fit. Lead Discovery & Define Requirements Run workshops, interviews and user-research sessions to uncover real problems, constraints and success metrics. Write crisp Product Requirement Documents (PRDs), User Acceptance Test Documents (UATs) and user stories with clear acceptance criteria - for functional, non-functional and data needs. Drive Agile Delivery Act as Product Owner for one or more cross-functional scrum teams: groom the backlog, set sprint goals and approve completed work. Work with architects and tech leads to evaluate design choices, manage scope and tackle risks early. Measure & Maximise Value Define outcome-based KPIs - adoption, engagement, cost-to-serve, revenue lift or process efficiency, and link them to every release. Plan iterations, run experiments and make data-driven calls to pivot, persevere or scale. Engage Stakeholders & Clients Present the product in executive reviews, steering committees and client demos. Prepare concise artifacts - product briefs, release notes, ROI snapshots and enablement decks, to secure alignment and drive uptake.Shape 3. Expected Results (First 12 Months) Launch at least one net-new product module or major feature, meeting agreed adoption or revenue targets. Adhere to sprint predictability to 80 % or higher through transparent prioritisation and clear acceptance practices. Produce two client success stories that convert pilot wins into scaled engagements. 4. Essential Qualifications & Skills 8 10 years in Product Owner/ BA roles delivering digital products or platforms. Proven ownership of at least one concept-to-launch (0-to-1) product. Strong grasp of Agile/Scrum; able to write INVEST-quality user stories and Definition of Done. Conversant in modern architectures - microservices, APIs, data pipelines, CI/CD and basic security controls, without needing to code. Analytical mindset; excellent in logical deduction & handling complex problems. Excellent communication and facilitation skills; able to influence senior stakeholders and make complex topics simple. Exposure to AI/GenAI or advanced data-engineering workloads (e.g., LLMs, MLOps, MDM, Computer Vision, Predictive AI) is added advantage. MBA or master s in Business, Engineering, Analytics or a related field. Experience in consulting, S.I. or, multi-client product-engineering environments. 5. Behavioural Competencies Ownership Mind-set treats outcomes as personal responsibility. Learning Agility masters new domains and tech quickly. Structured Thinking turns ambiguity into prioritised action. Collaborative Influence aligns cross-functional teams and resolves conflict. Bias for Action moves forward with imperfect information and iterates on evidence. Join Us Codvo is a fast-growing, empathy-led technology company where product innovation and mature engineering go hand-in-hand. If you thrive on turning complex challenges into market-ready solutions and want your decisions to shape real-world outcomes - we d love to talk.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Employee Success Job Details About Salesforce We re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good you ve come to the right place. Salesforce is seeking a Recruiting Manager, Talent Attraction to lead our Sourcing organization in India. This person will enable rapid growth in our India offices as we continue to invest in our sourcing organization to support our growing businesses. The leader will play a large role in helping to define how we operate and iterate our model as we work to understand the organization s immediate and future talent needs in tandem with our partners on the Talent Delivery Recruiting org. The leader will lead, inspire, and motivate a team of Sourcing Recruiters to deliver against key hiring goals; all while having fun and building a dynamic and collaborative team. Responsibilities: Oversee the growth and development of the Sourcing Recruiting team while driving accountability and performance Partner with cross-functional Recruiting teams to deliver against hiring targets across the India Region Partner with Sr. Recruiting Leadership team on Global Sourcing initiatives and programs Deliver reporting to drive transparency against key performance metrics, progress of major initiatives, and identify areas opportunity to improve performance Create a healthy team culture of trust and support driven by Salesforce s Behaviors and Values Create and maintain an environment of continuous improvement that advocates self-learning and peer-led team empowerment to unleash the team s full potential Compile and analyze key metrics to influence strategy with data-driven decisions to enable future growth plans, resource planning and our delivery model in partnership with Talent Delivery Continuously test and implement new sourcing techniques, tools and approaches that drive the collective success of the team through improving velocity and quality through improved funnel rates Basic Qualifications 10+ years of recruiting experience with minimum 3 years in management leading and influencing recruiting teams Demonstrated success developing strong internal partnerships in order to gain support, influence and achieve cross-functional results across company Exceptional operational experience in reporting, data analysis, and collaboration to drive strategy Excellent influencing and communication skills with the ability to present data to senior leaders to establish credibility and build trust Background/understanding of talent landscape to help develop the sourcing team members along with building relationships with key business and recruiting stakeholders Experience navigating hiring practices across the region Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactlyIt means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

A B2B customer support role for Uber for Business involves assisting clients with the Uber platform to provide company-sponsored transportation and meal delivery services. This role ensures that businesses can offer their employees seamless access to rides and meals, whether for ongoing programs or one-time perks. The support representative helps clients navigate the platform, troubleshoot issues, and maximize the benefits of Uber for Business. By providing responsive and knowledgeable assistance, this role contributes to employee wellness by offering flexible, convenient options for transportation and meals, enhancing overall satisfaction and productivity in the workplace. You are required to have both logical and creative thinking. Our candidate not only has a logical thought process but is also a creative thinker who has a love for continuous improvement initiatives and can think both strategically and tactically. What the Candidate Will Do Empathy in Customer Support: Demonstrate understanding and care while addressing customer concerns ensuring complete ownership of the client to fix the user issue High-Quality Service: Provide exceptional support and ensure customer satisfaction, resolving complex inbound or outbound issues sometimes without well-documented SOPs, including outbound phone support when necessary. Root Cause Analysis: Conduct analysis to identify underlying issues and present findings when requested by stakeholders by following up with teams like bugs/outages teams, jira teams and risk teams Insight Generation: Produce actionable insights such as inefficient SOPs, content updates & patterns of fraud from support activities and highlight to Team Leaders Multichannel Support: Utilize multiple support platforms such as Salesforce, Slack, Jira, and Bliss simultaneously. Handle phone/live chat and email ticket-based cases, resolving escalations effectively Stakeholder Collaboration: Work closely with Finance, Collections, and Risk teams to resolve urgent onboarding and payment issues across various Uber for Business products Support Escalations: Handle escalations from SORT, ECR and Sales for U4B customer s unresolved issues and support these teams with brief RCAs on actions taken and cause of the issue Basic Qualifications Communication Skills: Clear and crisp communication, both written and verbal Working Experience: 2+ years in customer service role, with at least 1+ year in B2B customer service role Experience in handling customer service enquiries via phone support primarily in the B2B industry (tech, retail, hospitality, or similar industry). Proficiency in supporting client through Email, Phone, and Chat modalities Demonstrated ability to work effectively in high-pressure situations during client interactions to resolve their concerns and de-escalate issues Internal Stakeholder Collaborations: Ability to take ownership and collaborate closely with Sales, Account Managers, Finance, and B2B collections teams to provide full resolution to clients needs. Case Management: Work with cross-functional teams to do root-cause analysis, handle escalations, and generate business insights to improve the process Availability: Open to working in a 24x7 support environment. Willingness to work in shifts (rotating day/night shifts and rotating weekends off). Total working hours are 40 hours a week, 5 days, with 8-hour shifts each day. Technical Proficiency: Proficient in using Google Suite tools Preferred Qualifications Experience in multi-channel support systems (Salesforce, Slack, Jira, Bliss) Experience with detecting and mitigating fraud and risk Ubers mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let s move it forward, together. Offices continue to be central to collaboration and Ubers cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role. *Accommodations may be available based on religious and/or medical conditions, or as required by applicable law.

Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Developing and Maintaining Budgets Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments. Maintains a positive cost management index for kitchen and restaurant operations. Utilizes budgets to understand financial objectives. Leading Food and Beverage Team Manages the Food and Beverage departments (not catering sales). Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Oversees all culinary, restaurant, beverage and room service operations. Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. Provides excellent customer service to all employees. Responds quickly and proactively to employees concerns. Provides a learning atmosphere with a focus on continuous improvement. Provides proactive coaching and counseling to team members. Encourages and builds mutual trust, respect, and cooperation among team members. Monitors and maintains the productivity level of employees. Develops specific goals and plans to prioritize, organize, and accomplish work. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded. Ensuring Exceptional Customer Service Provides excellent customer service. Responds quickly and proactively to guests concerns. Understands the brands service culture. Drives alignment of all employees, team leaders and managers to the brands service culture. Sets service expectations for all guests internally and externally. Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. Verifies all banquet functions are up to standard and exceed guests expectations. Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Serves as a role model to demonstrate appropriate behaviors. Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis. Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Conducts performance reviews in a timely manner. Promotes both Guarantee of Fair Treatment and Open Door policies. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results. Additional Responsibilities Complies with all corporate accounting procedures. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Drives effective departmental communication and information systems through logs, department meetings and property meetings. .

Job Description - UX Design Manger Job Title: UX Design Manager Location: UPS ITC Department: Product Design - Commercial Technology - Customer Digital Channels Reports To: Director of UX Employment Type: Full-Time About the Role We are seeking a highly skilled and experienced UX Design Manager to lead our dynamic ITC design team in creating exceptional user experiences across digital platforms. In this role, you will guide a team of UX designers, collaborate with cross-functional partners, and ensure a cohesive design strategy across multiple product lines. This position requires a strong design portfolio, exceptional leadership abilities, and a proven capacity to communicate effectively across global teams. Key Responsibilities Lead, coach, and develop a team of UX designers, ensuring they have the support, feedback, and direction needed to grow and excel in their roles. Foster a collaborative, high-performing design culture , championing creativity, user advocacy, and continuous improvement. Set clear goals, manage performance, and support career development for each team member through regular 1:1s, feedback sessions, and mentoring. Drive consistency and excellence in design execution through standards, design systems, and best practices . Ensure effective collaboration across global teams , building strong communication routines that bridge time zones from the US to India. Facilitate design reviews to uphold high design quality while empowering designers to take ownership of their work. Represent the UX team in strategic discussions, advocating for user-centered thinking while balancing business and technical needs. Proactively identify team needs and resourcing gaps and help recruit and onboard new design talent as needed. Qualifications 7+ years of experience in UX/UI design, with at least 2 years in a leadership or managerial role. Exceptional communication skills both written and verbal with the ability to build trust and alignment across culturally diverse, distributed teams. Proven success collaborating with cross-functional teams across global time zones (especially between the US and India). Strong portfolio showcasing a breadth of UX design work, leadership contributions, and business impact. Experience with modern design and prototyping tools (e.g., Figma). Strong understanding of UX best practices, design systems, and accessibility standards. Comfortable working in fast-paced, agile environments.