9090 Continuous Improvement Jobs - Page 37

Please carefully review the position requirements before submitting a potential candidate for consideration. Job Summary Reporting to the Global Head of ITSM, the IT Process Excellence Specialist will play a crucial role in the development, optimization, and management of various IT processes within our organization. This role involves revising and improving processes, such as Joiner Mover Leaver (JML), Incident Management, Escalation Procedures, and Request Design in ServiceNow. The IT Process Owner will also be responsible for training the technical teams and ensuring compliance with established processes. Key Responsibilities Responsible for analyzing existing IT processes, including JML, Incident Management, Escalation, and Request Design, to identify areas for improvement. Collaborate with cross-functional teams to revise and optimize processes to enhance efficiency, effectiveness, and user satisfaction. Develop and maintain process documentation, including workflows, procedures, and guidelines. Review and enhance the JML process to ensure smooth onboarding, transfers, and offboarding of employees. Implement best practices for user provisioning, access control, and data security. Monitor and track JML requests to ensure compliance with company policies. Evaluate and refine the incident management process to minimize service disruptions. Create and maintain comprehensive documentation for all IT processes, workflows, and standard operating procedures (SOPs). Collaborate with relevant stakeholders to ensure that processes are well-defined and follow industry best practices. Work closely with technical teams to design and implement IT service requests in ServiceNow. Continuously improve and customize ServiceNow workflows to align with evolving business requirements. Provide training and guidance to technical teams and end-users on the newly optimized processes and procedures. Foster a culture of continuous improvement by organizing workshops and knowledge-sharing sessions. Establish key performance indicators (KPIs) to measure the effectiveness of IT processes. Regularly monitor and report on process performance, identifying areas for further improvement. Ensure that IT processes are compliant with relevant regulatory requirements and security standards. Implement necessary controls and safeguards to protect sensitive data and maintain data integrity. Qualifications & Experience With 6-8 of Professional experience and bachelor's degree in information technology, Computer Science, or a related field (or equivalent work experience). ITIL4 Foundation is as must. Advanced ITIL4 Certification is a plus Proven experience in IT process management and improvement. Strong knowledge of ITIL (Information Technology Infrastructure Library) Strong experience with ServiceNow Experience with AI and GenAI Experience with process automation and workflow automation tools. Project management experience. Knowledge of compliance and security standards (e.g., ISO 27001, GDPR). Excellent analytical and problem-solving skills Strong communication and interpersonal skills Attention to detail and a commitment to process excellence . For additional details regarding submission eligibility and payment terms, please refer to your contract. Only submissions from agencies with current service contracts in place will be considered.

A QA Facilitator plays a vital role in deploying and maintaining an organization's Quality Management System (QMS). Here's an elaboration of their responsibilities: Key Responsibilities QMS Implementation: Facilitate the implementation of the organization's QMS across departments and teams. Process Mapping: Identify, document, and map processes to ensure alignment with QMS requirements. Training and Awareness: Provide training and awareness programs for employees on QMS policies, procedures, and standards. Audit and Compliance: Facilitate internal audits, identify non-conformities, and ensure corrective actions are taken. Continuous Improvement: Identify opportunities for improvement and facilitate changes to enhance QMS effectiveness. Documentation Management: Ensure accurate and up-to-date documentation of QMS processes, procedures, and records. Stakeholder Communication: Communicate QMS progress, issues, and improvements to stakeholders, including management and employees. Skills and Qualities Quality management expertise: Knowledge of QMS standards, such as ISO 9001. Communication skills: Ability to communicate effectively with various stakeholders. Analytical skills: Ability to analyze processes, identify issues, and develop solutions. Problem-solving skills: Ability to facilitate problem-solving and continuous improvement. Collaboration skills: Ability to work with cross-functional teams. The QA Facilitator plays a crucial role in ensuring the effective deployment and maintenance of an organization's QMS, driving quality, efficiency, and continuous improvement. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person

Position: R&D Trainee Department: Research & Development Location:Nashik Experience: Fresher / 0–1 year Qualification: B.E./B.Tech in Mechanical, Mechatronics, or related field Job Description: We are looking for a passionate and detail-oriented R&D Trainee to join our team in the Construction Equipment Manufacturing division. This role offers hands-on experience in product design, testing, and development processes, working closely with senior engineers. Key Responsibilities: Assist in design and development of components and systems for construction equipment. Support prototyping, testing, and validation activities. Prepare technical documentation, drawings, and reports. Collaborate with cross-functional teams including Production, Quality, and Purchase. Contribute to innovation and continuous improvement initiatives. Desired Skills: Good understanding of mechanical design principles and engineering basics. Proficiency in CAD tools (e.g., SolidWorks, Creo, CATIA). Strong analytical and problem-solving skills. Eagerness to learn and contribute to new product development. Last date to apply: 09 August 2025

1. Cluster Logistics Operations Management - Oversee day-to-day logistics operations for the cluster, ensuring all activities are aligned with company standards and operational goals. - Collaborate with the Cluster Leadership team to create and implement strategic initiatives aimed at optimizing logistics performance. 2. KPI Establishment and Monitoring - Develop, monitor, and report on key logistics KPIs, including:- Order vs Execution Rate – Ensure alignment between customer orders and delivery execution. - TAT (Turnaround Time), OTIF (On Time in Full), and Customer Service Metrics to measure service level achievements. - Use data-driven insights to improve process efficiencies and ensure high levels of customer satisfaction. 3. Inventory Replenishment - Implement and manage both Push and Pull replenishment models as per seasonal demand, customer requirements, and inventory flow goals. - Coordinate with the procurement and supply chain teams to maintain optimal stock levels. 4. Infrastructure and Seasonal Planning - Plan and oversee infrastructure setup at plants and depots to meet seasonal demands and peak operational periods. - Ensure all logistics infrastructure (including storage, handling, and transportation facilities) is prepared to support seamless operations during high-demand seasons. 5. Depot Operations and Efficiency Management - Manage depot operations to ensure high levels of efficiency and productivity. - Monitor and optimize depot layout, storage capacity, and process flows to reduce turnaround times and improve space utilization. - Drive initiatives to enhance product freshness and liquidation, minimizing stock losses and maximizing inventory turnover. 6. Regulatory Compliance - Ensure all depots within the cluster adhere to local and national regulatory standards, including safety, environmental, and quality regulations. - Regularly conduct compliance audits and implement corrective measures when needed. 7. Transportation Management - Assess and manage vendor partnerships for transportation, ensuring timely and cost-effective delivery solutions. - Oversee transportation execution from depots to customers, ensuring adherence to service level agreements (SLAs) and OTIF metrics. - Drive continuous improvement initiatives for transportation routes, scheduling, and vendor performance. 8. Cost Management - Drive cost-efficiency strategies across all logistics functions within the cluster. - Monitor and manage budgets, ensuring that all logistics expenses align with the cluster’s financial targets.

Job Summary: We are looking for a CRM Executive to support our CRM Systems Manager in managing and executing CRM activities that drive customer retention, engagement, and overall satisfaction. The ideal candidate will be responsible for executing CRM campaigns, maintaining the CRM system, and providing insights that can help improve customer interactions. This role is critical in enhancing customer engagement by personalizing communication and automating key processes that lead to higher conversion and retention rates. Key Responsibilities: CRM Data Management: Maintain and update the customer database with accurate and relevant information. Monitor and manage customer segmentation to ensure that each customer group is targeted appropriately. Campaign Execution: Assist in the execution of email, SMS, push notifications, and WhatsApp campaigns. Support in the development and execution of personalized communication strategies for customer retention. Customer Engagement: Monitor customer interactions to identify opportunities for improving engagement. Use customer feedback and behavior data to personalize communication and enhance the customer journey. Automation: Collaborate with the marketing automation team to implement and optimize automated workflows and processes. Execute customer lifecycle email programs (e.g., welcome emails, post-purchase follow-ups, re-engagement campaigns). Reporting & Analytics: Track and analyze campaign performance, customer data, and key metrics (open rates, CTR, conversion rates). Provide regular reports and insights to the CRM Systems Manager to refine and optimize CRM strategies. Collaboration: Work with cross-functional teams (sales, marketing, customer support) to ensure CRM activities align with broader business objectives. Collaborate with the design team to create email and SMS templates that adhere to branding guidelines. CRM System Support: Support the CRM Systems Manager in ensuring that the CRM platform is fully functional and optimized. Assist in troubleshooting and resolving issues related to CRM system performance or data accuracy. Customer Feedback: Manage and respond to customer queries or complaints received via CRM tools, ensuring timely and professional resolution. Gather insights from customer feedback to improve CRM strategies and customer experience. Continuous Improvement: Stay up-to-date with trends in CRM practices, marketing automation, and data management to improve strategies. Suggest improvements to processes, workflows, and the CRM system to streamline operations. Qualifications: Experience: 1-3 years of experience in CRM or related fields such as marketing automation, customer service, or data analysis. Educational Background: Bachelor’s degree in Marketing, Business Administration, Information Technology, or related fields. Technical Skills: Familiarity with CRM platforms like Leadsquared, Salesforce, HubSpot, or Zoho CRM. Analytical Skills: Strong analytical abilities with the ability to use CRM and marketing data to make data-driven decisions. Communication Skills: Excellent written and verbal communication skills, with the ability to craft compelling and customer-centric messages. Attention to Detail: Strong attention to detail, especially when it comes to managing customer data and tracking campaigns. Problem-Solving Skills: Ability to identify and resolve issues in CRM workflows or data discrepancies in a timely manner. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹50,000.00 per month Schedule: Day shift Experience: CRM executive: 1 year (Required) Work Location: In person

Join us as a Scrum Master We’re looking for an experienced Scrum Master to drive a culture of continuous improvement You’ll make sure that your team lives by the values of Scrum, empowering them to become high performing to increase the productivity, as well as frequency and quality of delivery Hone your project skills as you work with talented people in collaborative and innovative environment, with access to the bank's Agile community, experts and events We're offering this role at associate vice president level What you'll do This role will see you coaching and guiding your team to perform at their highest level and at a sustainable pace. You’ll remove any impediments to progress, facilitate meetings, protect the team from outside influences or distractions and work with the product owner to make sure that the product backlog is in good shape and ready for the next sprint. Your responsibilities will include: Making sure the Scrum team understands Agile practices, the Scrum framework and values, and that the team uses this framework to deliver working software to satisfy platform customers and react to their needs quickly Transforming the Scrum team to become self-organising to reduce management overhead costs, using techniques such as Systems and Lean thinking Acting as the process owner for the team, and maintaining relationships with the project's key stakeholders Creating a great place to work with a culture of safety and continuous improvement, through great people leadership, coaching, engagement and development of skills The skills you'll need We're looking for someone with at least five years of experience in successful Scrum adoption along with a Scrum Master certification. You'll need knowledge of modern development practices and tools, as well as a background in coaching cross-functional teams into high performing teams. You’ll also need knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency, as well as experience of building a culture of transparency within feature teams by empowering individuals and inspiring a collaborative team performance. We'll look to you to demonstrate: Strong understanding of Funds Transfer Pricing including its role in profitability analysis, balance sheet management, and regulatory compliance Experience with RTR systems including data ingestion, transformation, and real-time reporting in a banking context Familiarity with Basel III, Asset Liability Management, and other regulatory frameworks Strong knowledge of the Agile manifesto and its principles Experience to facilitate Agile ceremonies including daily stand-ups, sprint planning, retrospectives, and reviews

As a Buyer specializing in Contracts Engineering within the Money, Materials & Compliance value stream of Procurement & Contracts, your primary responsibility is to oversee the complete contract lifecycle from pre-award to post-award management. Your role involves collaborating with Category / Contract Managers to source critical contracts by selecting and evaluating vendors, preparing contracting plans, and managing RFQ processes. Additionally, you will be involved in commercial negotiations, risk assessment, and utilization of technological tools like e-auction systems for efficiency. In the pre-award phase, you will work on pre-qualification of vendors, develop internal cost estimates, float RFQs, analyze vendor offers, and participate in negotiation meetings. Post-award, you will ensure timely mobilization of resources, monitor compliance with contractual terms, manage change processes, and handle claims settlement. Building and maintaining strong relationships with vendors, internal stakeholders, and suppliers is crucial for successful contract execution. Your success in this role will be measured by your ability to order contracts within timelines and approved budgets, manage change effectively, handle claims efficiently, and facilitate major ordering through Annual Rate Contracts for the Operations & Maintenance Team. You will be required to collaborate with internal teams such as Procurement & Contracts, Construction Managers, Project Management, FC&A, HR & IR, and Engineering, as well as external parties including vendors and consultants. To excel in this role, you should hold a Bachelor's degree in Engineering or Technology, with a Master's in Business Administration being desirable. Ideal candidates will possess 4 to 6 years of experience in construction, operations, maintenance, or related fields. Proficiency in techno-commercial acumen, cost estimation, market intelligence, SAP or equivalent platforms, and legal aspects of contract management are essential competencies required for this role. Your career progression may involve transitioning from a Graduate Engineer Trainee to a Senior Contracts Engineer, with opportunities for growth and development within the organization. By staying updated on industry best practices, market trends, and contributing to continuous improvement initiatives, you will play a crucial role in ensuring efficient and effective contract management processes.,

The ideal candidate for this position should hold a bachelor's degree in engineering, specifically in the field of manufacturing. Additionally, a minimum of 2 years of experience in a supervisory or leadership role within a manufacturing or production environment is required. You should possess strong technical abilities and have a deep knowledge of production processes and equipment. Your leadership and management skills should be excellent, enabling you to motivate and inspire teams effectively. Problem-solving and analytical capabilities are crucial for this role, as you will be expected to identify and resolve issues promptly and efficiently. Moreover, your communication and interpersonal skills should be strong, allowing you to build relationships with associates, senior management, and other stakeholders. As the successful candidate, you must demonstrate excellent time management and organizational abilities. You should be proficient in balancing multiple priorities and meeting deadlines consistently. A commitment to continuous improvement and a focus on optimizing production processes and operations are essential qualities for this role. This is a full-time, permanent position with benefits such as health insurance and a provident fund. The work schedule is during the day shift, and the preferred education level is a bachelor's degree. The candidate should have a total of 2 years of relevant work experience. An important aspect of this role is the ability to work in person at the designated work location. The application deadline is 13/08/2024, and the expected start date is 15/08/2024.,

You will be responsible for the overall electrical and instrument (E&I) maintenance of the Power Plant (PP) unit in Raipur, C.G. This includes planning, scheduling, execution, and documentation of all maintenance activities to ensure maximum production unit efficiency. Additionally, you will drive continuous improvement and cost control/reduction programs for all Power Plant E&I maintenance activities. Your role will involve leading and delivering E&I maintenance activities for machinery and equipment within the Power plant. This includes creating maintenance plans and schedules, tracking manpower utilization, validating work orders, overseeing material procurement and storage, and ensuring appropriate documentation and reporting. You will also develop detailed PM & CBM schedules for Boiler, Turbine, BOP machineries, and equipment, and validate and monitor their execution as per departmental SOPs. You will conduct daily line walks and inspections across the Power plant to identify maintenance needs, assign manpower, create work orders, deploy the workforce, and ensure timely completion of all maintenance activities. It will be essential to represent the E&I maintenance subdepartment in Daily Review Meetings, participate in CRM, MAT, and SCM events, and work closely with the Operations Excellence team to analyze maintenance data for process improvement, cost reduction, and cost control. In terms of qualifications, you should hold a Bachelor's degree in Electrical and Instrumentation Engineering or a related field, with certifications in operational excellence methodologies being desirable. You are expected to have over 10 years of experience in plant E&I maintenance, preferably in the Power plant or manufacturing industry, including at least 3 years in a leadership role. Strong functional skills, knowledge of maintenance programs, manufacturing principles, Root Cause Analysis, and operational excellence methodologies are crucial, along with proficiency in MS Office suite and good understanding of steel manufacturing processes. Behaviourally, you should demonstrate strong leadership, motivation, work management, stakeholder management, communication, interpersonal, analytical, and problem-solving skills. The ability to work independently and collaboratively, lead multiple workstreams, and ensure adherence to safety and regulatory compliances, SOPs, and procedures will be key to success in this role.,

Associate Lead - Operations Excellence Experience - 4+ years Location - Bangalore Work Mode - Work From Office ( 5 Days ) Skills - Hands on experience with ITIL and Lean Six Sigma Green belt certification with experience. Should be able to Identify projects as per business needs and draft problem statement and goal statement drive GB projects and mentor GB team members for execution and completion of project forecast benefits of GB projects in terms of HDS/SDS/CSAT, track the same thought the execution of project as well as post that and present the benefits as part of Control phase and closure of the project understand the requirement of the standard define processes as per standard requirement define audit checklist train resources on auditing as per audit checklist identify gaps in implementation and device fixing of gaps Should be able to identify new measurement parameters for processes to measure and improve on process performance review with internal and external customers on data behavior and patterns analyze audit reports and drive enhancements in process to make process fool-proof review internal/external escalation to redefine audit control points enhance on audit process to drive process compliance conceptualize on new processes as per business requirement conduct FMEA on process to ensure that control points are built in the process enhance processes by make it more lean

We are seeking a Scrum Master to drive Agile execution and continuous improvement within Scaled Agile (SAFe) environments. The Scrum Master will serve as a servant leader, facilitating Agile ceremonies, coaching teams, and enabling Agile Release Trains (ARTs) to deliver high-value solutions efficiently. The ideal candidate will have extensive experience in SAFe, Agile coaching, cross-team collaboration, and enterprise Agile transformation, ensuring alignment between teams, business objectives, and Lean-Agile principles. Roles & Responsibilities: Act as a Scrum Master within a Scaled Agile (SAFe) environment, facilitating Agile ceremonies such as PI Planning, Scrum of Scrums, Sprint Planning, Daily Stand-ups, Sprint Reviews, and Inspect & Adapt sessions. Guide and support Agile teams, Product Owners, and stakeholders, fostering self-organization, cross-team collaboration, and high-performance delivery. Coach Agile Release Train (ART) teams on SAFe best practices, Lean-Agile principles, and Agile mindset adoption. Facilitate Program Increment (PI) Planning and ART synchronization, ensuring clear dependencies, objectives, and risk mitigation strategies. Remove organizational and technical impediments, enabling teams to deliver value faster and with higher quality. Promote continuous improvement and relentless execution, guiding teams in identifying and implementing retrospective action items. Assist Product Owners and Business Owners in effective backlog management, prioritization, and value-driven decision-making. Foster an environment of transparency, psychological safety, and accountability, enabling trust and continuous learning. Drive SAFe Lean Portfolio Management practices, ensuring alignment between strategic initiatives and Agile execution. Enable Agile metrics tracking and reporting, leveraging KPIs such as Velocity, Flow Efficiency, Lead Time, and Predictability to measure team progress. Collaborate with Release Train Engineers (RTEs), Solution Architects, and DevOps teams to optimize delivery pipelines and Agile execution. Promote DevOps and CI/CD adoption, fostering a culture of Lean-Agile technical excellence and innovation. Stay updated with SAFe and Agile industry trends, continuously improving Agile methodologies, frameworks, and tools. Must-Have Skills: SAFe Certified Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), or SAFe Release Train Engineer (RTE) certification. Hands-on experience with Agile Portfolio Management and Agile Governance. Experience as a Scrum Master in Agile and SAFe environments. Deep understanding of SAFe principles, Agile Release Trains (ARTs), Lean-Agile frameworks, and Agile coaching. Hands-on experience with SAFe Agile ceremonies, PI Planning, Scrum of Scrums, Inspect & Adapt, and Iteration execution. Strong knowledge of Agile methodologies (Scrum, Kanban, XP, SAFe) and enterprise Agile transformations. Proficiency in Agile project management tools (JIRA, Rally, Azure DevOps, Confluence, Miro). Experience with Lean Portfolio Management (LPM), Lean-Agile metrics, and flow-based work management. Ability to coach, mentor, and empower Agile teams, fostering collaboration, servant leadership, and high performance. Strong communication and stakeholder management skills, ensuring alignment across business and technical teams. Understanding of DevOps, CI/CD, Test Automation, and Agile Quality Assurance. Proven ability to resolve conflicts, remove blockers, and optimize team performance. Good-to-Have Skills: Domain experience with Biotech/Pharma industry is a plus Additional certifications in Certified Scrum Master (CSM), Professional Scrum Master (PSM), or SAFe Agilist (SA). Experience in leading SAFe implementations, Agile transformations, and enterprise Agile coaching. Knowledge of Value Stream Mapping, Lean Thinking, and OKR-based goal setting. Education and Professional Certifications Doctorate Degree with 3-5 + years of experience in Computer Science, IT or related field OR Master s degree with 6 - 8 + years of experience in Computer Science, IT or related field OR Bachelor s degree with 8-10 + years of experience in Computer Science, IT or related field Soft Skills: Excellent analytical and troubleshooting skills. Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented, with a focus on achieving team goals. Ability to learn quickly, be organized and detail oriented. Strong presentation and public speaking skills.

Career Category Regulatory Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Manager, Global Regulatory Intelligence The Manager in the Global Regulatory Intelligence team is a hands-on contributor responsible for gathering and organizing regulatory intelligence under the guidance of the RI Director. This role often has a technology and data focus , managing the tools and information that drive the intelligence process. Key Responsibilities: Intelligence Gathering & Analysis: Assist in monitoring and analyzing the global regulatory landscape, and in developing intelligence reports and updates as directed by the RI Director. A core duty is to collect and synthesize new or updated local regulatory requirements obtained from Amgen s local regulatory teams, for the Manager s assigned areas of responsibility. This information feeds into the group s centralized knowledge base. The Manager helps execute the regulatory intelligence workplans by preparing agreed deliverables for example, compiling monitoring reports, bulletins, and landscape summaries that highlight regulatory changes or requirements relevant to upcoming filings. They ensure that these deliverables are coherent and actionable, providing clear recommendations or insights where appropriate . Tools & Data Management: Take ownership of the tools, databases, and documentation that support intelligence gathering and dissemination. The Manager is responsible for facilitating and maintaining these systems on a day-to-day basis. This includes ensuring that repositories of regulatory requirements and intelligence reports are up-to-date and accessible to stakeholders. Importantly, the Manager may also be expected to build or modify new tools and databases as needed, not just use existing ones. (For example, if a new tracking database or dashboard is required to capture regulatory changes, the Manager would play a key role in its development or configuration.) Emphasizing this in the job description sets clear expectations that the role involves technical initiative in improving intelligence systems. Cross-Functional Support: Work closely with other members of the Regulatory Policy & Intelligence team and with regulatory staff in various functions to ensure intelligence is applied effectively. The Manager engages with policy analysts, product regulatory leads, and other cross-functional team members to share findings and gather input. While the Manager may not lead cross-functional projects independently, they support these efforts by providing the necessary data or analysis. For instance, if a cross-product regulatory strategy project is underway, the Manager might supply the compiled country requirements or recent regulatory changes needed for decision-making. They help ensure that agreed intelligence deliverables are executed on time and that any intelligence requests from internal stakeholders are addressed promptly. Progress Tracking & Improvement: Monitor the progress of intelligence-gathering activities against the team s objectives and timelines. The Manager tracks their assignments (e.g., monitoring tasks or updates due) and regularly reports status to the RI Director. If there are delays or obstacles in obtaining information, the Manager flags these and helps troubleshoot solutions. Additionally, the Manager contributes to process improvement discussions identifying any inefficiencies in how intelligence data is collected or shared and suggesting enhancements. They participate in continuous improvement of the function s processes and tools, helping to refine workflows for greater efficiency and reliability. Knowledge & Skills: Regulatory Knowledge: A solid grounding in regulatory affairs processes and requirements is needed. The Manager should understand regulatory submission guidelines and procedures across different regions (major markets and smaller markets) and have familiarity with how local regulations impact drug development and filings. While they may rely on senior staff for deeper analysis, the Manager must be able to interpret regulatory documents or health authority guidance and extract key points. The ability to handle complex information and distill it into clear summaries is crucial often the Manager will be the first to review new regulations and must highlight what matters to Amgen s products. Attention to Detail and Analytical Skills: The role requires strong analytical abilities and attention to detail. The Manager will be dealing with regulatory texts, tracking changes, and inputting data into intelligence systems so accuracy is paramount. They should be skilled at comparing regulatory requirements and spotting differences or trends. At the same time, they need to maintain a big-picture view to recognize how a particular change might affect Amgen s global filing strategy. Being able to propose practical solutions or escalate important findings is part of this analytical skill set. Technical and Project Skills: Proficiency in using information systems and databases is important, as this role often acts as the power user of regulatory intelligence tools. Experience with managing or configuring databases, spreadsheets, or tracking tools will be useful. The Manager should also have good project coordination skills capable of managing their own workstreams, meeting deadlines, and juggling multiple intelligence requests or projects. Strong written and oral communication skills are needed to draft clear reports and to communicate findings to the team or other stakeholders. Additionally, a willingness to learn and even create new technical solutions (e.g., leveraging an internal SharePoint site or an intelligence software platform) is highly valued in this position. Qualifications: Education & Experience: It is recommended that candidates have at least a Bachelor s degree in a relevant discipline (such as life sciences or regulatory affairs) plus relevant experience in regulatory or drug development roles. An advanced degree ( Master s or higher) in a related field is a plus. While Amgen s internal templates for similar roles have sometimes listed lower educational minima ( e.g. associate degree or high school with significant years of experience), for a Regulatory Intelligence Manager it is preferable to require a Bachelor s degree as the minimum qualification . This ensures the candidate has a sufficient foundation to grasp complex regulatory information. In terms of experience, a few years of hands-on regulatory affairs or regulatory operations experience (for instance, ~3-5 years with a Bachelor s degree ) would likely be expected, given the need to work independently and with understanding of the regulatory context. Preferred Background: Relevant industry experience in pharmaceutical/biotech regulatory affairs or compliance is strongly preferred. Experience specifically with regulatory intelligence or policy tracking whether in a prior role or via project work would allow a new hire to hit the ground running. Familiarity with regulatory intelligence tools or subscription databases (such as Tarius or similar services) and experience interacting with global regulatory colleagues would also be advantageous . The ideal candidate will be one who not only has the technical skills to manage data and tools, but also the curiosity and insight to understand why regulatory changes matter and how to communicate those insights effectively.

Amgen is seeking a dynamic Portfolio Manager to lead the development and management of the Data Platforms capabilities within our AI&D organization. As the Portfolio Manager, you will play a critical role in shaping the strategy for the Data Platforms platform, working closely with business stakeholders, data architects, Data/BI Engineers, and IT teams to deliver high-impact solutions that drive data-driven decision-making. This role requires a high level understanding of Cloud Data Platforms, Data Fabric, analytics processes, and project / portfolio management principles to effectively deliver the platforms. Roles & Responsibilities: Project & Portfolio Delivery Lead the execution of initiatives across the data platforms portfolio, ensuring projects are delivered on time, within scope, and to expected quality standards. Coordinate cross-functional teams (Business, engineering, architecture, operations, governance) to deliver tools, technologies and platforms. Lead the initiatives for evaluating latest market technologies in the area of data Engineering & Management & Governance Financial Management Own and manage project and portfolio budgets, including tracking actuals vs forecasts, accruals, and reporting on financial performance to stakeholders. Partner with Finance, Procurement, and Vendor Management teams to support contract reviews, Platform costs. Proactively monitor financial risks and ensure alignment of project spend with approved business cases and funding models. Prepare financial summaries and variance reports for leadership and program steering committees. Planning & Governance Maintain integrated plans and roadmaps across projects within the data platforms portfolio. Run governance forums, manage stakeholder expectations, and ensure project artifacts, status reports, and RAID logs are consistently maintained. Stakeholder & Communication Management Serve as the central point of contact between technical teams, business stakeholders, and vendors. Lead project steering committee meetings and provide clear and concise updates to senior leadership. Agile & Hybrid Delivery Apply agile, SAFe or hybrid delivery methods based on project needs, support backlog grooming, sprint planning, and release planning. Promote continuous improvement in delivery through retrospectives and feedback loops. Must Have skills: Demonstrated experience managing project financials (budgeting, forecasting, variance analysis, cost optimization) Experience working in large, complex enterprise environments with cross-functional stakeholders Familiarity with modern data platforms such as Azure Data Lake, Databricks, Snowflake, Synapse, Kafka, Delta Lake, etc. Strong understanding of data management lifecycle, data architecture, and platform components (ingestion, processing, governance, access) Excellent interpersonal, presentation, and negotiation skills PMP, PMI-ACP, SAFe, or equivalent certifications are a plus Basic Qualifications and Experience: Master s degree with 8-10+ years of experience in Business, Engineering, IT or related field OR Bachelor s degree with 10-14+ years of experience in Business, Engineering, IT or related field OR Diploma with 14+ years of experience in Business, Engineering, IT or related field Good-to-Have Skills: Strong understanding of Cloud Infrastructure, Data & Analytics tools like Databricks, Informatica, PowerBI, Tableau and Data Governance technologies Experience with cloud (e.g. AWS) and on-premises compute infrastructure Experience with Databricks platform. Professional Certifications : Project Managerment Certifications Agile Certified Practitioner (preferred) AWS certification Soft Skills: Excellent interpersonal, presentation, and negotiation skills Strong analytical abilities to assess and improve data processes and solutions. Excellent verbal and written communication skills, with the ability to convey complex data concepts clearly to technical and non-technical stakeholders. Effective problem-solving skills to address data-related issues and implement scalable solutions. Ability to work effectively with global, virtual teams EQUAL OPPORTUNITY STATEMENT We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

We are seeking a proactive and empathetic Manager, Wellbeing Programs to lead the development, implementation, and evaluation of initiatives that promote the health, wellbeing, and resilience of our employees. This role plays a key part in fostering a culture of wellness, prevention, and support across the organization. This role will work cross-functionally to design and manage programs that support physical, mental, emotional, and financial wellbeing aligned with our values and business goals. The ideal candidate is passionate about employee wellbeing and supporting programs that enhance the overall employee experience. Roles & Responsibilities: Program Design & Implementation: Develop and execute a comprehensive employee wellbeing strategy covering physical, mental, emotional, and financial wellness. Design and launch targeted programs and initiatives based on employee feedback, health trends, and organizational priorities. Partner with benefits, HR, and leadership teams to integrate wellbeing into company culture and policies. Stakeholder & Vendor Management: Collaborate with internal teams (e.g., HRBPs, DEI, Facilities) and external partners (e.g., EAP providers, wellness vendors) to deliver holistic wellbeing services. Manage relationships with wellness partners, negotiate contracts, and monitor service quality. Education & Engagement: Lead company-wide wellness campaigns, events, and awareness initiatives (e.g., Mental Health Month, fitness challenges, workshops). Promote utilization of wellbeing resources through engaging communications and events. Provide training and tools to leaders and teams to support wellbeing in daily work. Measurement & Continuous Improvement: Track and analyze utilization, engagement, and outcome data to assess program effectiveness. Use surveys, focus groups, and health data to continuously refine and enhance offerings. Prepare reports and presentations for leadership to highlight impact and recommend improvements. Basic Qualifications and Experience: 9+ Years of total experience on Human Resources. 5+ years of experience managing corporate wellness or wellbeing programs. Strong knowledge of health promotion, workplace wellness trends, and behavior change strategies. Knowledge of current wellbeing trends and evidence-based practices. Experience with wellness platforms, employee assistance programs (EAPs), and health benefits integration. Excellent communication, project management, and cross-functional collaboration skills. Ability to analyze data and translate insights into actionable program improvements. Strong project management skills and ability to manage multiple initiatives. Exceptional interpersonal and communication skills. Experience working in a large, diverse, global organization.

The Director, Information Systems is responsible for leading and charting the course for Reporting, BI, and Sensing products and services team that builds and transforms technology capabilities that positively impact business outcomes. This individual will be responsible for developing and leading a highly talented team that is built for delivering high-end and innovative technologies. The ideal candidate will have a proven track record of leadership in technology-driven environments for the Enterprise Sensing area and has a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with cross-functional and global teams is required to ensure seamless integration and operational e xcellence. The ideal candidate will have a strong background in Analytics Solutions, the end-to-end software development lifecycle and a Scaled Agile practitioner, coupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational strategic initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure. Roles & Responsibilities: Maintain strategic relationships and strong communication with the leadership team about IS services and service roadmaps to ensure that all stakeholders feel informed and engaged. Lead and manage large, diverse teams within a matrixed organization. Collaborate with geographically dispersed teams, including those in the US and other international locations. Oversee the software development lifecycle for effective execution and delivery . Develop and implement strategic plans for technology and workforce. Follow global standards and practices set up at Amgen . Foster a culture of collaboration, innovation, and continuous improvement. Attract and recruit top talent as part of an extensive Technology organization to be hired within India. Develop talent, motivate the team, delegate effectively, champion diversity within the team, and act as a role model of servant leadership. Responsible for managing, growing, and developing the Amgen Technology team in India, ensuring global ways of working are embedded in the local organization. Understand the decision-making process, workflows, and business and information needs of business partners and stakeholders. Contribute and define business outcomes + requirements, technology solutions, and services. Improve activities being measured by crafting, monitoring, and optimizing relevant feedback loops through test & learn activities. Work with Product Owners, Service Owners, and/or delivery teams to ensure that delivery matches commitments, acting as an escalation point and facilitating communication when service commitments are not met. Ensure communication of key performance metrics and analysis of unmet needs. Participate in stakeholder and other leadership meetings, working with other parts of the organization, and functional groups to ensure successful delivery. Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services. Facilitate best practice sharing, ensuring ongoing alignment with the Technology & Digital strategy. Oversee operating budgets and product team budgets, ensuring regular review of actuals and latest estimates , managing according to agreed governance. Ensure alignment of Technology service plans across the organization. Remain accountable for ensuring overall organizational compliance to quality/compliance requirements such as GXP and Privacy. Basic Qualifications and Experience : 18 to 23 years of experience with 8 + years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources AND Doctorate Degree / Master s degree / Bachelor s degree in Business, Engineering, IT, or related field Functional Skills: Leadership: Influences through Collaboration : Builds direct and behind-the-scenes support for ideas by working collaboratively with others. Strategic Thinking : Anticipates downstream consequences and tailors influencing strategies to achieve positive outcomes. Transparent Decision-Making : Clearly articulates the rationale behind decisions and their potential implications, continuously reflecting on successes and failures to enhance performance and decision-making. Adaptive Leadership : Recognizes the need for change and actively participates in technical strategy planning. Must-Have Skills: Demonstrated experience in managing technology initiatives and teams with a track record of successful innovation. Specifically, teams leveraging Business Intelligence tools, software engineering, and leveraging AI in analytics. Experience in people management and leading matrixed teams, and passion for mentorship, culture, and fostering the development of talent. Must be flexible and able to manage multiple activities and priorities with minimal direction in a rapidly changing and demanding environment. Exceptional collaboration, communication, and interpersonal skills to effectively manage stakeholder relationships and build new partnerships. Experience in applying technology best practice methodologies: Scaled Agile ( SAFe ), ITIL, etc. Have strong business acumen. Can demonstrate deep understanding of industry, therapy, and product. Good-to-Have Skills: Experience in a leadership role within a pharmaceutical or technology organization. Extensive experience in the software development lifecycle. Experience using and adoption of Scaled Agile Framework ( SAFe ). Strong analytic/critical-thinking and decision-making abilities. Ability to work effectively in a fast-paced, dynamic environment. Established business partnerships and IS governance practices involving senior business stakeholders. Broad working knowledge of key IS domains and layers. Professional Certifications (please mention if the certification is preferred or mandatory for the role): ITIL (preferred) Scaled Agile Framework ( SAFe ) for Teams Soft Skills: Excellent leadership and team management skills. Strong transformation and change management experience. Exceptional collaboration and communication skills. High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented with a focus on achieving team goals. Strong presentation and public speaking skills . Excellent analytical and troubleshooting skills. Strong verbal and written communication skills . Ability to work effectively with global, virtual teams. S hift Information : This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.

Let s do this. Let s change the world. In this vital role youll support the accounting department by performing a variety of financial tasks including but not limited to bookkeeping, assistance in preparation of financial statements, compliance with accounting regulations, PO management Assist in managing daily finance operations to maintain accuracy and compliance. Collaborate on statutory accounting activities with global accounting teams. Perform calculations for recurring journal entries (e.g., prepaid expenses, accruals payroll, depreciation etc). Manage intercompany billing, collection, accruals, and related activities with smooth service delivery and efficient intercompany operations. Prepare and maintain reconciliations and journals for month-end close deliverables. Process expense reports and ensure adherence to company policies. Partner with cross-functional teams to coordinate invoice accounting and payment processing. Assist in preparation and maintenance of PR & POs Monitor and ensure financial controls and processes are duly followed. Support the opening and management of purchase orders with internal stakeholders. Support in fulfillment of company obligations/payments to third parties and Amgen employees according to local and corporate instructions. Ensure adherence to IND AS 116 compliance standards. Collaborate with cross-functional teams to implement process improvements and system enhancements. Assist in the development and implementation of IFCOR guidelines. Ensure adherence to the accounting calendar in coordination with global stakeholders. Ensure transactions aligned to local accounting principles. Assist in collaboration with internal and external auditors to ensure accurate and timely financial reporting and seek appropriate support to fulfill the requirements. May participate in wider projects across Finance organization Support Amgen s continuous improvement agenda, where applicable Contributes to a learning environment, supports the team growth and development, and enhances learning methodologies and technical tools where applicable. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Regularly reviewing monthly financial activities Reviewing and posting entries Looking after revenue billing Reviewing all statutory payment Post and review Intercompany transactions Coordinate with user department in generating PRs Performing monthly reconciliation which included TB and GL Basic Qualifications: Account Payable and General Ledger IND AS 116, Ifcor, SOX Guidelines, SAP Preferred Qualifications: Account Receivables

Let s do this. Let s change the world. In this vital role youll support the accounting department by performing a variety of financial tasks including but not limited to bookkeeping, assistance in preparation of financial statements, compliance with accounting regulations, PO management Assist in managing daily finance operations to maintain accuracy and compliance. Collaborate on statutory accounting activities with global accounting teams. Perform calculations for recurring journal entries (e.g., prepaid expenses, accruals payroll, depreciation etc). Manage intercompany billing, collection, accruals, and related activities with smooth service delivery and efficient intercompany operations. Prepare and maintain reconciliations and journals for month-end close deliverables. Process expense reports and ensure adherence to company policies. Partner with cross-functional teams to coordinate invoice accounting and payment processing. Assist in preparation and maintenance of PR & POs Monitor and ensure financial controls and processes are duly followed. Support the opening and management of purchase orders with internal stakeholders. Support in fulfillment of company obligations/payments to third parties and Amgen employees according to local and corporate instructions. Ensure adherence to IND AS 116 compliance standards. Collaborate with cross-functional teams to implement process improvements and system enhancements. Assist in the development and implementation of IFCOR guidelines. Ensure adherence to the accounting calendar in coordination with global stakeholders. Ensure transactions aligned to local accounting principles. Assist in collaboration with internal and external auditors to ensure accurate and timely financial reporting and seek appropriate support to fulfill the requirements. May participate in wider projects across Finance organization Support Amgen s continuous improvement agenda, where applicable Contributes to a learning environment, supports the team growth and development, and enhances learning methodologies and technical tools where applicable. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Regularly reviewing monthly financial activities Reviewing and posting entries Looking after revenue billing Reviewing all statutory payment Post and review Intercompany transactions Coordinate with user department in generating PRs Performing monthly reconciliation which included TB and GL Basic Qualifications: Account Payable and General Ledger IND AS 116, Ifcor, SOX Guidelines, SAP Preferred Qualifications: Account Receivables What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Reporting to the Senior Manager International Quality JAPAC, the responsibilities of your role will cover, but are not limited to the following: Main Responsibilities Implement Amgen Quality Management System Identify Continuous Improvement opportunity for Quality Management System Develop Quality Procedures align with Amgen Quality Management System, cGMP requirements, GDP requirements and local regulations Oversight operations of local distributors and stockist to ensure local distributors operations are in compliance with cGMP requirements, GDP requirements, Amgen Quality Management System and Local regulations Act as Quality-related interface with internal and external customers (i.e. : Change control, Non Conformance, Product Complaint, Product Recall, Audit/ Inspection) Support local testing Support BD project and product launches Liaise with internal and external partners to manage day to day operations associated with distribution operations Monitor and ensure on time completion of NC, CAPA, Audit observation, Product complaint and other quality events Develop and Maintain the Quality Agreements with local distributors and partners Develop reports and provide the necessary communications throughout the organizations Develop or review or approve GMP and GDP documents Provide training to distributors and stockiest including distributors/stockist on-boarding training Actively participate on GMP intelligence to review local regulations, standards and guidance related to Good Manufacturing Practice (GMP), Good Distribution Practice (GDP), product testing and Pharmacopoeia requirementsin India. Collaborate with Risk Management and Product Security on handling of counterfeit, product tempering, product theft and product diversion Interact with local regulators as needed. Keep the Senior Manager International Quality - JAPAC informed of the progress of projects and goals and advise on the potential areas of risk/ concern and new developments that may impact the company Support Named Patient Program Supplier Management: Perform quality oversight and audit of key suppliers to Amgen and its subsidiary companies. These suppliers can include API and starting material manufacturers as well as raw materials, devices and finished products suppliers , contract facilities, local laboratories, importers, distributors, logistics service providers, warehouse, etc. Apply advanced knowledge of Indian and global market regulations to assess supply security risks. Work on an active risk management tool etc. to appropriately deploy Quality Systems on oversight of Amgen suppliers; including selection and approval, due diligence assessment, intelligence monitoring, on-site visit/audit and (if needed) Person in Plant placement, etc.. Support in identifying, assessing and addressing supplier s GMP/GDP risks in collaboration with Amgen sites. Execute necessary tasks and projects as assigned by management in timely manner; to attain assigned goals. Provide support for regulatory inspections of key facilities as needed. Win What we expect of you Qualifications Pharmacist Registration in India. Hold a valid practicing certificate as Pharmacist in India. In-depth knowledge and experience of Good Manufacturing Practice (GMP) & Good Distribution Practice (GDP). Experience with Quality Management Systems including but not limited to change control, deviation, validation, complaints, disposition and audits/inspections. Experience with Commercial Quality Operations and third-party management. Experience with distribution models and/or establishment of new entity procedures a plus Thrive What you can expect of us As we work to develop treatments that take care of others, we work to care for our teammates professional and personal growth and well-being. Vast opportunities to learn and move up and across our global organization Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

Career Category Information Systems Job Description ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world s toughest diseases, and make people s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what s known today. ABOUT THE ROLE Let s do this. Let s change the world. We are looking for a Site Reliability Engineer/Cloud Engineer (SRE) to work on the performance optimization, standardization, and automation of Amgen s critical infrastructure and systems. This role is crucial to ensuring the reliability, scalability, and cost-effectiveness of our production systems. The ideal candidate will work on operational excellence through automation, incident response, and proactive performance tuning, while also reducing infrastructure costs. You will work closely with cross-functional teams to establish best practices for service availability, efficiency, and cost control. Roles & Responsibilities: System Reliability, Performance Optimization & Cost Reduction: Ensure the reliability, scalability, and performance of Amgen s infrastructure, platforms, and applications. Proactively identify and resolve performance bottlenecks and implement long-term fixes. Continuously evaluate system design and usage to identify opportunities for cost optimization, ensuring infrastructure efficiency without compromising reliability. Automation & Infrastructure as Code (IaC): Drive the adoption of automation and Infrastructure as Code (IaC) across the organization to streamline operations, minimize manual interventions, and enhance scalability. Implement tools and frameworks (such as Terraform, Ansible, or Kubernetes) that increase efficiency and reduce infrastructure costs through optimized resource utilization. Standardization of Processes & Tools: Establish standardized operational processes, tools, and frameworks across Amgen s technology stack to ensure consistency, maintainability, and best-in-class reliability practices. Champion the use of industry standards to optimize performance and increase operational efficiency. Monitoring, Incident Management & Continuous Improvement: Implement and maintain comprehensive monitoring, alerting, and logging systems to detect issues early and ensure rapid incident response. Lead the incident management process to minimize downtime, conduct root cause analysis, and implement preventive measures to avoid future occurrences. Foster a culture of continuous improvement by leveraging data from incidents and performance monitoring. Collaboration & Cross-Functional Leadership: Partner with software engineering, and IT teams to integrate reliability, performance optimization, and cost-saving strategies throughout the development lifecycle. Act as a SME for SRE principles and advocate for best practices for assigned Projects. Capacity Planning & Disaster Recovery: Execute capacity planning processes to support future growth, performance, and cost management. Maintain disaster recovery strategies to ensure system reliability and minimize downtime in the event of failures. Basic Qualifications: Master s degree and 8 to 10 years of IT infrastructure, Site Reliability Engineering or related fields experience OR Bachelor s degree and 10 to 14 years of IT infrastructure, Site Reliability Engineering or related fields experience OR Diploma and 14 to 18 years of IT infrastructure, Site Reliability Engineering or related fields experience. Must-Have Skills: Extensively experienced with AWS Cloud Services Proficient in CI/CD (Jenkins/Gitlab), Observability, IAC, Gitops etc Experience with containerization (Docker) and orchestration tools (Kubernetes) to optimize resource usage and improve scalability. Identify and specify SRE tasks Strong Hands-on SRE tasks and automate using Python/ Scripting language Well Versed with FinOps, Infra-Ops, & Platform Operations. Ability to learn new technologies quickly. Strong problem-solving and analytical skills. Excellent communication and teamwork skills. Leadership skills are mandatory to lead a team of 4 to 5 to guide on Technical blockers Good-to-Have Skills: Knowledge of cloud-native technologies and strategies for cost optimization in multi-cloud environments. Familiarity with distributed systems, databases, and large-scale system architectures. Bachelor s degree in computer science and engineering preferred, other Engineering field is considered Databricks Knowledge/Exposure is good to have (need to upskill if hired) Soft Skills: Ability to foster a collaborative and innovative work environment. Strong problem-solving abilities and attention to detail. High degree of initiative and self-motivation.

We are seeking a seasoned and strategic Job Architecture & Job leveling Expert to join our Total Rewards team in India. This role will serve as the global subject matter expert (SME) on job architecture and leveling, responsible for the execution, governance, and continuous enhancement of the organizations job leveling, functional and global career frameworks. The role will actively ensure seamless execution, consistency, fairness, and transparency in how roles are placed in the external and internal career frameworks across the enterprise, and will partner closely with the compensation partners, enabling effective talent management, compensation design, and career progression. This role will also focus on process optimization and partner closely with internal technology and automation teams to enhance efficiency and simplify the delivery of job architecture initiatives. Roles & Responsibilities: Provide strategic oversight and operational management of the global job leveling framework, ensuring consistent application across functions, geographies, and organizational levels. Act as the primary authority on job leveling and architecture, leveraging AI-supported job analysis tools, offering expert guidance and support to Compensation partners and Total Rewards senior leadership. Actively support the develop and maintenance of functional career progression frameworks, in partnership with Compensation partners, business and functional leaders, to support internal mobility and employee development, incorporating AI-based insights to tailor frameworks to evolving workforce skills and career patterns. Lead the end-to-end execution of global job mapping and leveling exercises, ensuring alignment with internal equity and market competitiveness by supporting the integration of AI, and machine learning algorithms and technology to enhance consistency and detect outliers or anomalies. Identify and implement AI & technology improvements to simplify, standardize, and enhance job architecture processes, consistency, user experience, and tools to better support business and HR stakeholders leveraging Collaborate closely with the Total Rewards Technology Manager and Compensation partners to explore and implement AI, technology and scalable solutions that automate and streamline job architecture processes and related processes, like benchmarking. Monitor industry best practices and trends related to AI, Technology, tools, job architecture, career frameworks, and job evaluation methodologies, applying relevant insights to enhance the company s framework, efficiency and consistency Leveraging generative AI tools to develop and maintain SOPs, knowledge bases, and training materials for scalable and up-to-date service delivery Basic Qualifications and Experience: Bachelor s or Master s degree in Human Resources, Business Administration, Industrial/Organizational Psychology, or a related field 5+ years of progressive experience in Total Rewards, Compensation, or Talent Management, with a specific focus on job architecture or career framework design Proven experience in the development and governance of global job leveling frameworks and career path models. Experience with AI-driven analytics tools to evaluate workforce data for job leveling decisions Strong understanding of job evaluation methodologies and principles of internal equity and external market alignment (e.g., Mercer, AON Radford, WillisTowersWatson Global Grading) Skills: Demonstrated ability to manage cross-functional projects with a high degree of accuracy, influence, and confidentiality. Analytical proficiency, with the ability to interpret and combine complex organizational data to drive strategic recommendations and decisions. Excellent stakeholder management and collaboration skills. Experience operating in a matrixed, global environment and navigating across diverse cultural and business landscapes. Curiosity for new technologies and solutions to drive continuous improvement Background in organizational design, change management, or workforce planning is a plus.

The Data Quality Lead will be responsible for defining, operationalizing, and monitoring data quality capabilities to increase the quality and trust of data across Amgen. This role will be responsible for delivering strategic and tactical data quality and stewardship services. This is a vital role to support Amgen s aspirations for a FAIR data ecosystem that conforms with business needs. This role will interact with Amgen s data owners and product teams worldwide to monitor and improve data related KPIs and remediation plans. Roles & Responsibilities: Develop and implement data quality standards, metrics, and governance frameworks to ensure consistency, accuracy, and reliability of enterprise data across systems and domains. Lead root cause analysis and resolution of data quality issues by collaborating with data stewards, business stakeholders, and Technology teams to identify, prioritize, and remediate data anomalies. Establish data quality monitoring and reporting processes, including dashboards and KPIs, to track progress, highlight trends, and drive continuous improvement initiatives. Functional Skills: Must-Have Skills: Experience managing commercial data quality platforms Technical data management skills with in-depth knowledge of Pharma data standards. Aware of industry trends and priorities and can apply to governance and policies. In-depth knowledge and experience with data masking, data access controls, and technologies to enable a scalable operating model. Good-to-Have Skills: Experience managing industry external data assets (e.g. Claims, EHR, etc.) Ability to successfully execute complex projects in a fast-paced environment and in managing multiple priorities effectively. Ability to manage projects or departmental budgets. Experience with modelling tools (e.g., Visio). Basic programming skills, experience in data visualization and data modeling tools. Experience working with agile development methodologies such as Scaled Agile. Soft Skills: Ability to build business relationships and understand end-to-end data use and needs. Excellent interpersonal skills (team player). People management skills either in matrix or direct line function. Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented, with a focus on achieving team goals Good presentation and public speaking skills. Strong attention to detail, quality, time management and customer focus. Basic Qualifications: Doctorate degree and 2 years of Information Systems experience, or Master s degree and 6 years of Information Systems experience, or Bachelor s degree and 8 years of Information Systems experience, or Associates degree and 10 years of Information Systems experience, or 4 years of managerial experience directly managing people and leadership experience leading teams, projects, or programs.

The Compensation Senior Manager serves as a strategic advisor and business partner to deliver world class end-to-end support across all facets of compensation. This role blends deep subject matter expertise with business acumen to guide (HR) business partners on compensation-related decisions that drive attrition, motivation and retention of staff. Acting as a trusted partner, the Senior Manager will contribute to the design and implementation of new future - ready compensation programs and frameworks, using analytical rigor to turn insights into impactful recommendations. Key focus areas of this role will be on supporting the annual compensation cycle, holistic organizational design & job leveling, leveraging AI, automation & tech to drive continuous process improvement, and playing a leadership role in global rewards projects. With a continuous improvement mindset, and staying abreast of market trends & developments, it will also drive simplification, automation, and process enhancements to elevate the efficiency and effectiveness of the Total Rewards function. Roles & Responsibilities: Act as trusted compensation partner delivering high-quality consultative guidance and strategic support on all compensation-related topics to (HR) business partners. Support the seamless execution of the year-end cycle, including base, bonus, and equity planning, in close collaboration with (HR) business partners and the global Total Rewards team. Support compensation benchmarking initiatives by leveraging external survey data and internal analytics to ensure market competitiveness and internal equity. Provide strategic input and guidance on org design, role creation, job leveling, and internal mobility decisions for supported client groups. Drive or contribute to the execution of global compensation initiatives, such as M&A, pay equity & transparency analysis, compensation framework redesign, or job architecture development. Partner with global leadership to contribute to the design, rollout, change management, and refinement of future - oriented compensation programs & frameworks that align with business goals and market practices. Use strong analytical skills to translate complex data into insights and compelling narratives that influence decision-making and drive strategy. Identify opportunities to streamline & simplify processes, reduce manual effort, and enhance user experience through automation, technology and digital tools. Ensure compliance with labor laws, pay equity & transparency legislations, tax regulations, and corporate governance policies. Support the development and implementation of SOPs, knowledge bases, and training materials different audiences like (HR) business partners, Talent Acquisition, Tier 2 and Tier 3. Basic Qualifications and Experience: Master s degree in Human Resources, Finance, Business, or related field 8+ years of progressive experience in compensation or Total Rewards, with experience supporting senior leadership in a consultative capacity Proven success managing complex compensation cycles and designing compensation programs in a matrixed, global environment Skills: Strong understanding of job architecture, market pricing, salary structures, incentive plan design, and equity compensation. Exceptional analytical skills with the ability to interpret data, generate insights, and tell compelling, data-driven stories. Experience with compensation tools (e.g., Workday, Radford, Mercer, WTW, MarketPay) and data visualization platforms (e.g., Visier, Tableau, Power BI) is a plus. Demonstrated ability to influence and collaborate effectively across HR, Finance, and business leadership. Adept at managing ambiguity and competing priorities while maintaining a focus on delivery and continuous improvement. Strong project management skills and comfort driving work from strategy through execution. Experience in continuous improvement methodologies (e.g., Lean, Six Sigma) is a plus.

We are looking for a CloudOps Engineer (SRE 1 ) to work on the performance optimization, standardization, and automation of Amgen s critical infrastructure and systems. This role is crucial to ensuring the reliability, scalability, and cost-effectiveness of our production systems. The ideal candidate will work on operational excellence through automation, incident response, and proactive performance tuning, while also reducing infrastructure costs. You will work closely with cross-functional teams to establish best practices for service availability, efficiency, and cost control. Roles & Responsibilities: System Reliability, Performance Optimization & Cost Reduction: Ensure the reliability, scalability, and performance of Amgen s infrastructure, platforms, and applications. Proactively identify and resolve performance bottlenecks and implement long-term fixes. Continuously evaluate system design and usage to identify opportunities for cost optimization, ensuring infrastructure efficiency without compromising reliability. Automation & Infrastructure as Code ( IaC ): Drive the adoption of automation and Infrastructure as Code ( IaC ) across the organization to streamline operations, minimize manual interventions, and enhance scalability. Implement tools and frameworks (such as Terraform, Ansible, or Kubernetes) that increase efficiency and reduce infrastructure costs through optimized resource utilization. Standardization of Processes & Tools: Establish standardized operational processes, tools, and frameworks across Amgen s technology stack to ensure consistency, maintainability, and best-in-class reliability practices. Champion the use of industry standards to optimize performance and increase operational efficiency. Monitoring, Incident Management & Continuous Improvement: Implement and maintain comprehensive monitoring, alerting, and logging systems to detect issues early and ensure rapid incident response. Lead the incident management process to minimize downtime, conduct root cause analysis, and implement preventive measures to avoid future occurrences. Foster a culture of continuous improvement by leveraging data from incidents and performance monitoring. Collaboration & Cross-Functional Leadership: Partner with software engineering, and IT teams to integrate reliability, performance optimization, and cost-saving strategies throughout the development lifecycle. Act as a SME for SRE principles and advocate for best practices for assigned Projects. Capacity Planning & Disaster Recovery: E xecute capacity planning processes to support future growth, performance, and cost management. Maintain disaster recovery strategies to ensure system reliability and minimize downtime in the event of failures. Must-Have Skills: Experience with AWS C loud S ervices Experience in CI/CD, IAC , Observability, Gitops (added advantage) etc Exposure to containerization (Docker) and orchestration tools (Kubernetes) to optimize resource usage and improve scalability is an added advantage Ability to learn new technologies quickly. Strong problem-solving and analytical skills. Excellent communication and teamwork skills. Good-to-Have Skills: Knowledge of cloud-native technologies and strategies for cost optimization in multi-cloud environments. Familiarity with distributed systems, databases, and large-scale system architectures. Databricks Knowledge/Exposure is good to have (need to upskill if hired) Soft Skills: Ability to foster a collaborative and innovative work environment. Strong problem-solving abilities and attention to detail. High degree of initiative and self-motivation. Basic Qualifications: Bachelor s /Masters degree in Computer Science , Engineering, or related field. 1 - 4 years of experience in IT infrastructure, with at least 1 year in Site Reliability Engineerin g or related fields.

Let s do this. Let s change the world. In this vital role you will be responsible for defining the architecture vision, creating roadmaps, and ensuring that IT strategies align with business goals. You will join a multi-functional team of scientists and software professionals that enables technology and data capabilities to evaluate drug candidates and assess their abilities to affect the biology of drug targets. This team implements scientific software platforms that manage compound inventories / biological sample banks, as well as those that enable the capture, analysis, storage, and report of in vitro assays and in vivo / pre-clinical studies. You will play a pivotal role in shaping the software ecosystem in this area, ensuring that it meets both current and future business needs while providing technical leadership to junior team members. Create and maintain architectural roadmaps that guide the evolution of IT systems and capabilities Maintain documentation of the architecture, including principles, standards, and models Drive continuous improvement in the architecture by identifying opportunities for innovation and efficiency Work with stakeholders to gather and analyze requirements, ensuring that solutions meet both business and technical needs Evaluate and recommend technologies and tools that best fit the solution requirements Ensure seamless integration between systems and platforms, both within the organization and with external partners Design systems that can scale to meet growing business needs and performance demands What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Master s degree and 4 to 6 years of Computer Science, IT, Computational Chemistry, Computational Biology/Bioinformatics or related field OR Bachelor s degree and 6 to 8 years of Computer Science, IT, Computational Chemistry, Computational Biology/Bioinformatics or related field OR Diploma and 10 to 12 years of Computer Science, IT, Computational Chemistry, Computational Biology/Bioinformatics or related field. Preferred Qualifications and Experience: 3+ years of experience in implementing and supporting biopharma scientific research software platforms Must-Have Skills: Strong architectural design and modeling skills Experience with system integration, IT infrastructure Experience directing solution design, business processes redesign and aligning business requirements to technical solutions in a regulated environment Experience working in agile methodology, including Product Teams and Product Development models Good-to-Have Skills: Problem-Solving: Ability to identify and solve complex technical challenges. Solution Design: Proficiency in designing scalable, secure, and cost-effective solutions. Vendor Management: Experience in evaluating and selecting technology vendors. Proof of Concept: Ability to create and demonstrate proof of concept solutions to validate technical feasibility. Systems Analysis: Ability to decompose complex systems into smaller, manageable components. Design Patterns: Knowledge of common design patterns and their application in software development. Non-Functional Requirements: Consideration of factors like performance, scalability, security, and reliability in system design. Integration: Understanding of system integration principles and technologies (e.g. Mulesoft, AWS Kafka) Technology Stack: Familiarity with a variety of programming languages (e.g. Python, Java), frameworks, databases (e.g. Oracle, MySQL) and Salesforce Experience with cloud computing platforms (AWS) Strong solution design and problem-solving skills Strong understanding of technology, function, or platform Experience in developing differentiated and deliverable solutions Ability to analyze client requirements and translate them into solutions Soft Skills: Excellent critical-thinking and problem-solving skills Strong communication and collaboration skills Demonstrated awareness of how to function in a team setting Demonstrated awareness of presentation skills Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. .

This is a strategic leadership role responsible for overseeing and executing the global HR Connect portfolio This role offers an opportunity to shape and drive a world-class HR Staff Services function on a global scale You will be at the forefront of HR transformation initiatives, playing a key role in shaping and enhancing the HR Service Delivery model, a best-in-class employee experience and HR operational efficiency across the company s global footprint Next to that you ensure that the HR Connetc organization aligns with global (HR) business objectives You are a visionary HR leader with a passion for ServiceNow and other HR Tools driven service innovation This role will lead the HR Connect teams across the globe. At Amgen our shared mission to serve patients drives all that we do. It is key to our becoming one of the world s leading biotechnology companies. We are global collaborators who achieve together researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It s time for a career you can be proud of.