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3.0 - 5.0 years
5 - 8 Lacs
Pune
Work from Office
ISO Standards Compliance Quality Assurance Auditing Process Documentation and Control Six Sigma and Continuous Improvement Quality Metrics and Reporting Risk Management
Posted 1 week ago
5.0 - 10.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Quality Production Engineer (Bangalore) M/F - India, Karnataka - 161165 | Safran Quality Production Engineer (Bangalore) M/F 07.23.2025 Spoken language(s) : Job Description We are looking for an experienced professional to be the Quality Production Engineer of the NEW Safran Electronics & Defense Indias production site. For the NEW Safran Electronics & Defense Bengalurus production site, this role will support the product lifecycle quality assurance, through the complete manufacturing process, and take responsibility for ensuring that processes and procedures are in place and adhered to in relation to product quality. KEY RESPONSIBILITIES - Working closely with the Operational Manager and Operational team, as well as other quality teams, to define quality objectives in line with company objectives - To ensure that the measurement of the quality of products and services are delivered, with respect to the specified objectives - Responsible for ensuring that the appropriate action plans are implemented and carried out and measure their effectiveness - Responsible for conducting audits and on job training in accordance with regulations, company procedures and customer requirements - To support and maintain the implementation validation process - Support for in-production quality aspects - Support an environment of continuous improvement - Responsible for the analysis of all data to develop quality improvement plans, ensuring their effectiveness and efficiency - Responsible for ensuring that products and services delivered to the customers have gone through the appropriate manufacturing / repair / validation process - Undertaking QRQC (8D) as required to support timely operational throughput as required - Provide coaching and mentoring to individuals employed in the operational areas for in-production quality requirements - You are part of the validation process of suppliers and subcontractors and monitor the process regarding the quality of the delivered products and services - You support the owners of the processes in dealing with quality deviations/findings, using quality tools and technics. Job Requirements Know-how and technical skills: - Experience in an industrial environment (aerospace is a plus) - Knowledge in Quality standards such as ISO9001, AS9100 - Knowledge on Quality tools (8D/ APQP/ FMEA / Risk Management / QRQC ) - Knowledge of specific aviation legislation (PART21G / PART145 ) is beneficial but not mandatory - Experienced Quality Engineer with an Internal Design Teams Interpersonal skills: - Fluent English oral and written is required - Fluent in Kanada - Communication skills in a multicultural environment - Engineering background skills or Masters in a technical field or equivalent experienced - Team player Company Information Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazines "Worlds best companies 2024" ranking. Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets. Locate your future workplace No. 6P, Singahalli Village 562149 Karnataka India Copy Address Number of countries where Safran is located
Posted 1 week ago
5.0 - 12.0 years
17 - 19 Lacs
Bengaluru
Work from Office
Req ID: 334224 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Cloud Engineer to join our team in Bangalore, Karn taka (IN-KA), India (IN). Request you to share these Screening Parameters How many yrs of exp in building Serverless applications in AWS Python exp Familiar with CI/CD Looking for a Developer Position- so minimum 8 yrs of exp is mandate Minimum Experience: 8 Maximum Experience: 12 Mandatory Skills: cloud, Cloud Computing, python, automation Skill to Evaluate: cloud, Cloud Computing, python, automation Experience: 8 to 12 Years Location: Bengaluru As a Senior Cloud Developer at Sony India Software Centre, you will be responsible for designing, developing, and maintaining cloud-based solutions that support the companys products and services. You will work closely with cross-functional teams to understand requirements, develop solutions, and ensure the successful implementation and maintenance of cloud infrastructure. Key Responsibilities: 1. Design and develop scalable, secure, and reliable cloud-based solutions utilizing platforms such as Amazon Web Services (AWS) and Microsoft Azure. 2. Collaborate with software development teams to integrate cloud services into existing applications and assist in the development of new cloud-native applications. 3. Implement best practices for cloud security, monitoring, and performance optimization to ensure the integrity and efficiency of cloud-based systems. 4. Manage and maintain cloud infrastructure, including provisioning, configuration, automation, and troubleshooting. 5. Stay up-to-date on the latest cloud technologies and industry trends to provide recommendations for continuous improvement and innovation. Requirements: - Bachelors degree in Computer Science or a related field. - 5+ years of experience in software development, with at least 5 years of hands-on experience with cloud technologies. - Proficiency in programming languages such as Python - Strong understanding of cloud computing concepts, including infrastructure as code, distributed computing, and microservices architecture. - Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform. - Excellent problem-solving and communication skills, with the ability to work effectively in a collaborative, cross-functional environment. Education Qualificaiton: Bachelors degree in Computer Science or a related field About NTT DATA We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https: / / us.nttdata.com / en / contact-us . NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https: / / us.nttdata.com / en / contact-us .
Posted 1 week ago
6.0 - 8.0 years
8 - 10 Lacs
Bengaluru
Work from Office
Experience: 6 to 8 Years Location: Bengaluru Job Description: Between 6-8 years of experience (overall) in IT (all other experience to be discounted) Pre-requisites: Support the Operation, Improvement and Promotion of PJ Management Tool/ BAU Systems - Understand and analyse key internal processes and implement tool improvements - Communicate with stakeholders and handle feedback and requests. - Support tool training by conducting online sessions and preparing training reference materials. - Promote the tool through feature demos Support the activities and objectives of the PJ/BAU Governance Group - Understand the different Sony processes and how they interact with each other. - Identify, propose, and carry out continuous improvement activities - Support collaboration activities with other Sony groups - Promote the adoption of agile in project management and delivery. This includes handholding with members of pilot projects. - Main contributor in the groups communication plan. - Maintain internal Sharepoint and MS Teams sites. - Train users in the observance of standard delivery processes. Requirements - Proficiency in Jira (Project Management) - Strong understanding of Project Management principles & SDLC process - Strong understanding of Agile (scrum) - Working Knowledge of Cloud (AWS/Azure) - Experience working with Power Platform Environment (PowerApps/PowerBI) - Exceptional analytical and problem-solving skills. - Demonstrated success working in dynamic, collaborative environments. - Test Management knowledge - Test Automation Knowledge (Preferred) - Experience in delivering Waterfall, Agile, Hybrid projects - Able to assume different roles within the team (team leader, designer, tester, trainer) - Strong presentation and communication skills Nice to Have Jira / Atlassian tools and software knowledge/experience (Jira,BigPicture,Eazybi,Scale) Test automation tool knowledge (Tosca) Working Knowledge of Generative AI
Posted 1 week ago
3.0 - 9.0 years
11 - 16 Lacs
Chennai
Work from Office
Req ID: 331305 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Agile Scrum Master to join our team in Chennai, Tamil N du (IN-TN), India (IN). for delivery Brings structure, actively removes blockers, and keeps sprints focused and productive The Role Come join the Workplace Investing Scrum Master Chapter! As a Scrum Master you blend deep scrum expertise with a passion for mentoring, coaching, and continuous improvement. As part of highly[BS1] collaborative agile team(s) you will advise on performance against agile values, practices, metrics, and processes to accelerate team(s) value delivery. In partnership with the Product Owner, you will maintain a backlog, help to remove impediments, and ensure effective agile events [BS2] . You will support the team by engaging with all team members and product area leadership to reinforce and embed an agile approach and principles into the day-to-day work. This role often requires coordinating the efforts and releases of multiple systems teams with interdependencies to deliver a seamlessly integrated solution to our customers. The Expertise and Skills You Bring Here are the key skills and areas of expertise that are critical for success in this role: Bachelor s Degree/undergraduate degree/equivalent preferred Certified Scrum Master (CSM)/equivalent preferred Experience working with or in agile teams with good understanding of agile practices and tools (Jira, Kanban, Lean) and value delivery for customers Working closely with the product owner to plan and complete the highest priority work as per the product roadmap through well-executed sprints Accelerating overall team performance, efficiency and value delivered by engaging within and across teams to find opportunities to improve agile maturity and metrics, and providing coaching, training, and resources Ensuring agile events are planned for and effective (e.g. sprint planning, daily meetings, retrospectives and as appropriate, scrum of scrums) Maintaining and updating squad performance metrics (e.g., burn-down charts) and artifacts to ensure accurate and clear feedback to the team members and transparency to other partners Organizing and presenting ideas and information logically and concisely to a variety of audiences Handling multiple, competing priorities simultaneously Coaching and mentoring complex teams Participating in a community of practice, providing scrum knowledge to members of your product area and identifying opportunities for continuous improvement within the product area. The Team The Workplace Investing Scrum Master Chapter is committed to coaching, developing, and empowering Scrum Masters to lead development teams that embrace the agile mindset. We have established a learning culture that amplifies best practices, delivers consistent, predictable, and impactful results, celebrates diversity and inclusion, creates a safe and respectful environment, and provides career guidance and mobility opportunities for Scrum Masters. We build trusted, collaborative relationships with our product and technology partners across Fidelity and embrace customer-focused methodologies that enable innovation and drive valuable product delivery. Minimum Experience on Key Skills - 6 to 9 Years General Expectation 1) Must have Good Communication 2) Must be ready to work in 10:30 AM to 8:30 PM Shift 3) Flexible to work in Client Location Ramanujam IT park, Taramani, Chennai 4) Must be ready to work from office in a Hybrid work environment. Full Remote work is not an option 5) Expect Full Return to office from Feb/Mar25 Pre-Requisites before submitting profiles 1) Must have Genuine and Digitally signed Form16 for ALL employments 2) All employment history/details must be present in UAN/PPF statements 3) Candidate must be screened using Video and ensure he/she is genuine and have proper work setup 4) Candidates must have real work experience on mandatory skills mentioned in JD 5) Profiles must have the companies which they are having payroll with and not the client names as their employers 6) As these are competitive positions and client will not wait for 60 days and carry the risks of drop-out, candidates must of 0 to 3 weeks of Notice Period 7) Candidates must be screened for any gaps after education and during employment for genuineness of the reasons
Posted 1 week ago
8.0 - 10.0 years
25 - 30 Lacs
Pune
Work from Office
Job Title Product Owner Digital Product Engineering (8-10 yrs. Exp.) Location Remote Company Overview At Codvo, software and people transformations go hand-in-hand . We are a global empathy-led technology services company. Product innovation and mature software engineering are part of our core DNA. Respect, Fairness, Growth, Agility, and Inclusiveness are the core values that we aspire to live by each day. We continue to expand our digital strategy, design, architecture, and product management capabilities to offer expertise , outside-the-box thinking, and measurable results. 1. Role Objective Own the full 0-to-1 journey of digital product engineering - taking ideas from first concept, through discovery and build, all the way to launch and continuous improvement. You will turn open-ended business problems into clear, high-value product increments and ship them at startup speed. Experience in leading an entire concept-to-launch cycle for full stack digital products is essential. Experience in AI or data product development is preferred. 2. Key Responsibilities Set Vision & Roadmap Craft and update the product vision and multi-release roadmap using market research, user feedback and business goals. Prioritise work by balancing customer impact, effort and strategic fit. Lead Discovery & Define Requirements Run workshops, interviews and user-research sessions to uncover real problems, constraints and success metrics. Write crisp Product Requirement Documents (PRDs), User Acceptance Test Documents (UATs) and user stories with clear acceptance criteria - for functional, non-functional and data needs. Drive Agile Delivery Act as Product Owner for one or more cross-functional scrum teams: groom the backlog, set sprint goals and approve completed work. Work with architects and tech leads to evaluate design choices, manage scope and tackle risks early. Measure & Maximise Value Define outcome-based KPIs - adoption, engagement, cost-to-serve, revenue lift or process efficiency, and link them to every release. Plan iterations, run experiments and make data-driven calls to pivot, persevere or scale. Engage Stakeholders & Clients Present the product in executive reviews, steering committees and client demos. Prepare concise artifacts - product briefs, release notes, ROI snapshots and enablement decks, to secure alignment and drive uptake.Shape 3. Expected Results (First 12 Months) Launch at least one net-new product module or major feature, meeting agreed adoption or revenue targets. Adhere to sprint predictability to 80 % or higher through transparent prioritisation and clear acceptance practices. Produce two client success stories that convert pilot wins into scaled engagements. 4. Essential Qualifications & Skills 8 10 years in Product Owner/ BA roles delivering digital products or platforms. Proven ownership of at least one concept-to-launch (0-to-1) product. Strong grasp of Agile/Scrum; able to write INVEST-quality user stories and Definition of Done. Conversant in modern architectures - microservices, APIs, data pipelines, CI/CD and basic security controls, without needing to code. Analytical mindset; excellent in logical deduction & handling complex problems. Excellent communication and facilitation skills; able to influence senior stakeholders and make complex topics simple. Exposure to AI/GenAI or advanced data-engineering workloads (e.g., LLMs, MLOps, MDM, Computer Vision, Predictive AI) is added advantage. MBA or master s in Business, Engineering, Analytics or a related field. Experience in consulting, S.I. or, multi-client product-engineering environments. 5. Behavioural Competencies Ownership Mind-set treats outcomes as personal responsibility. Learning Agility masters new domains and tech quickly. Structured Thinking turns ambiguity into prioritised action. Collaborative Influence aligns cross-functional teams and resolves conflict. Bias for Action moves forward with imperfect information and iterates on evidence. Join Us Codvo is a fast-growing, empathy-led technology company where product innovation and mature engineering go hand-in-hand. If you thrive on turning complex challenges into market-ready solutions and want your decisions to shape real-world outcomes - we d love to talk.
Posted 1 week ago
10.0 - 15.0 years
20 - 25 Lacs
Hyderabad, Bengaluru
Work from Office
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Employee Success Job Details About Salesforce We re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good you ve come to the right place. Salesforce is seeking a Recruiting Manager, Talent Attraction to lead our Sourcing organization in India. This person will enable rapid growth in our India offices as we continue to invest in our sourcing organization to support our growing businesses. The leader will play a large role in helping to define how we operate and iterate our model as we work to understand the organization s immediate and future talent needs in tandem with our partners on the Talent Delivery Recruiting org. The leader will lead, inspire, and motivate a team of Sourcing Recruiters to deliver against key hiring goals; all while having fun and building a dynamic and collaborative team. Responsibilities: Oversee the growth and development of the Sourcing Recruiting team while driving accountability and performance Partner with cross-functional Recruiting teams to deliver against hiring targets across the India Region Partner with Sr. Recruiting Leadership team on Global Sourcing initiatives and programs Deliver reporting to drive transparency against key performance metrics, progress of major initiatives, and identify areas opportunity to improve performance Create a healthy team culture of trust and support driven by Salesforce s Behaviors and Values Create and maintain an environment of continuous improvement that advocates self-learning and peer-led team empowerment to unleash the team s full potential Compile and analyze key metrics to influence strategy with data-driven decisions to enable future growth plans, resource planning and our delivery model in partnership with Talent Delivery Continuously test and implement new sourcing techniques, tools and approaches that drive the collective success of the team through improving velocity and quality through improved funnel rates Basic Qualifications 10+ years of recruiting experience with minimum 3 years in management leading and influencing recruiting teams Demonstrated success developing strong internal partnerships in order to gain support, influence and achieve cross-functional results across company Exceptional operational experience in reporting, data analysis, and collaboration to drive strategy Excellent influencing and communication skills with the ability to present data to senior leaders to establish credibility and build trust Background/understanding of talent landscape to help develop the sourcing team members along with building relationships with key business and recruiting stakeholders Experience navigating hiring practices across the region Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactlyIt means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Posted 1 week ago
2.0 - 7.0 years
4 - 9 Lacs
Hyderabad
Work from Office
A B2B customer support role for Uber for Business involves assisting clients with the Uber platform to provide company-sponsored transportation and meal delivery services. This role ensures that businesses can offer their employees seamless access to rides and meals, whether for ongoing programs or one-time perks. The support representative helps clients navigate the platform, troubleshoot issues, and maximize the benefits of Uber for Business. By providing responsive and knowledgeable assistance, this role contributes to employee wellness by offering flexible, convenient options for transportation and meals, enhancing overall satisfaction and productivity in the workplace. You are required to have both logical and creative thinking. Our candidate not only has a logical thought process but is also a creative thinker who has a love for continuous improvement initiatives and can think both strategically and tactically. What the Candidate Will Do Empathy in Customer Support: Demonstrate understanding and care while addressing customer concerns ensuring complete ownership of the client to fix the user issue High-Quality Service: Provide exceptional support and ensure customer satisfaction, resolving complex inbound or outbound issues sometimes without well-documented SOPs, including outbound phone support when necessary. Root Cause Analysis: Conduct analysis to identify underlying issues and present findings when requested by stakeholders by following up with teams like bugs/outages teams, jira teams and risk teams Insight Generation: Produce actionable insights such as inefficient SOPs, content updates & patterns of fraud from support activities and highlight to Team Leaders Multichannel Support: Utilize multiple support platforms such as Salesforce, Slack, Jira, and Bliss simultaneously. Handle phone/live chat and email ticket-based cases, resolving escalations effectively Stakeholder Collaboration: Work closely with Finance, Collections, and Risk teams to resolve urgent onboarding and payment issues across various Uber for Business products Support Escalations: Handle escalations from SORT, ECR and Sales for U4B customer s unresolved issues and support these teams with brief RCAs on actions taken and cause of the issue Basic Qualifications Communication Skills: Clear and crisp communication, both written and verbal Working Experience: 2+ years in customer service role, with at least 1+ year in B2B customer service role Experience in handling customer service enquiries via phone support primarily in the B2B industry (tech, retail, hospitality, or similar industry). Proficiency in supporting client through Email, Phone, and Chat modalities Demonstrated ability to work effectively in high-pressure situations during client interactions to resolve their concerns and de-escalate issues Internal Stakeholder Collaborations: Ability to take ownership and collaborate closely with Sales, Account Managers, Finance, and B2B collections teams to provide full resolution to clients needs. Case Management: Work with cross-functional teams to do root-cause analysis, handle escalations, and generate business insights to improve the process Availability: Open to working in a 24x7 support environment. Willingness to work in shifts (rotating day/night shifts and rotating weekends off). Total working hours are 40 hours a week, 5 days, with 8-hour shifts each day. Technical Proficiency: Proficient in using Google Suite tools Preferred Qualifications Experience in multi-channel support systems (Salesforce, Slack, Jira, Bliss) Experience with detecting and mitigating fraud and risk Ubers mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let s move it forward, together. Offices continue to be central to collaboration and Ubers cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role. *Accommodations may be available based on religious and/or medical conditions, or as required by applicable law.
Posted 1 week ago
4.0 - 9.0 years
6 - 7 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Developing and Maintaining Budgets Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments. Maintains a positive cost management index for kitchen and restaurant operations. Utilizes budgets to understand financial objectives. Leading Food and Beverage Team Manages the Food and Beverage departments (not catering sales). Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Oversees all culinary, restaurant, beverage and room service operations. Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. Provides excellent customer service to all employees. Responds quickly and proactively to employees concerns. Provides a learning atmosphere with a focus on continuous improvement. Provides proactive coaching and counseling to team members. Encourages and builds mutual trust, respect, and cooperation among team members. Monitors and maintains the productivity level of employees. Develops specific goals and plans to prioritize, organize, and accomplish work. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded. Ensuring Exceptional Customer Service Provides excellent customer service. Responds quickly and proactively to guests concerns. Understands the brands service culture. Drives alignment of all employees, team leaders and managers to the brands service culture. Sets service expectations for all guests internally and externally. Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. Verifies all banquet functions are up to standard and exceed guests expectations. Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Serves as a role model to demonstrate appropriate behaviors. Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis. Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Conducts performance reviews in a timely manner. Promotes both Guarantee of Fair Treatment and Open Door policies. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results. Additional Responsibilities Complies with all corporate accounting procedures. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Drives effective departmental communication and information systems through logs, department meetings and property meetings. .
Posted 1 week ago
7.0 - 12.0 years
10 - 14 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Job Description - UX Design Manger Job Title: UX Design Manager Location: UPS ITC Department: Product Design - Commercial Technology - Customer Digital Channels Reports To: Director of UX Employment Type: Full-Time About the Role We are seeking a highly skilled and experienced UX Design Manager to lead our dynamic ITC design team in creating exceptional user experiences across digital platforms. In this role, you will guide a team of UX designers, collaborate with cross-functional partners, and ensure a cohesive design strategy across multiple product lines. This position requires a strong design portfolio, exceptional leadership abilities, and a proven capacity to communicate effectively across global teams. Key Responsibilities Lead, coach, and develop a team of UX designers, ensuring they have the support, feedback, and direction needed to grow and excel in their roles. Foster a collaborative, high-performing design culture , championing creativity, user advocacy, and continuous improvement. Set clear goals, manage performance, and support career development for each team member through regular 1:1s, feedback sessions, and mentoring. Drive consistency and excellence in design execution through standards, design systems, and best practices . Ensure effective collaboration across global teams , building strong communication routines that bridge time zones from the US to India. Facilitate design reviews to uphold high design quality while empowering designers to take ownership of their work. Represent the UX team in strategic discussions, advocating for user-centered thinking while balancing business and technical needs. Proactively identify team needs and resourcing gaps and help recruit and onboard new design talent as needed. Qualifications 7+ years of experience in UX/UI design, with at least 2 years in a leadership or managerial role. Exceptional communication skills both written and verbal with the ability to build trust and alignment across culturally diverse, distributed teams. Proven success collaborating with cross-functional teams across global time zones (especially between the US and India). Strong portfolio showcasing a breadth of UX design work, leadership contributions, and business impact. Experience with modern design and prototyping tools (e.g., Figma). Strong understanding of UX best practices, design systems, and accessibility standards. Comfortable working in fast-paced, agile environments.
Posted 1 week ago
6.0 - 11.0 years
12 - 13 Lacs
Bengaluru
Work from Office
At Amazon, were working to be the most customer centric company on earth. To get there, we need talented, bright, creative and driven people. If youd like to help us build the place to find and buy anything online, this is your chance to make history. Finance is all about the numbers, unless you work at Amazon; it is about knowing the numbers and so much more. As finance leaders, we re not just a reporting function, but a core part of the business, developing partnerships and creating value through insightful analyses. If you want to be a part of a fast moving, dynamic initiative then this is the role for you! Amazon seeks a Financial Analyst II to support our Global Real Estate and Facilities (GREF) team. The GREF team develops and manages a large portfolio of owned office properties and leases across the globe with offices in varying stages of the building life cycle, from ground up construction, to initial fit out, operations, and decommissioning. This role will be primarily responsible for financial analysis and global support in managing GREF Vendors with activities including vendor set up, PO launch, Invoice and payment support, supporting in the preparation of annual budgeting and forecasting processes, and controllership on monthly Opex accruals. This individual will work with global business partners, local facilities teams, accounting teams, and other internal and external stakeholders and contributes to achievement of key goals. This position requires a proactive, highly motivated individual with an aptitude for process improvement, who can assist in the strategic allocation of programs and resources. This person will also be expected to take a leadership role in improving the period end close review process as well as drive positive change by evaluating and streamlining existing regional and global operational processes, controls and metrics. A day in the life Work closely with Regional Finance team to provide data and ensure accuracy in financial reporting. Understand internal systems, policies & procedures to support vendor payments, navigating the complexity. Coordinate with internal stakeholders to develop automated solutions, crucial for resolving issues collaboratively. Lead process improvement efforts, and work directly with international team members to simplify and centralize the reporting process for the organization. Conduct thorough root cause analysis on customer impacting issues, a valuable skill. Support organizational/operational projects and meets KPIs as common responsibilities. Partner with your team and develop all weekly and monthly financial close activities, all planning, forecasting, and reporting models while overseeing their continuous innovation. Proven ability to develop strategic relationships with your business partners influence the decisions. Underlying root cause issues quickly and uncover core issues using data, then assist, consult with, and teach the business how decisions affect costs in their sites. Identify and develop key business opportunities and drive efficiency while balancing customer promise. 6+ years of tax, finance or a related analytical field experience 6+ years of Accounts Receivable or Account Payable experience 4+ years of applying key financial performance indicators (KPIs) to analyses experience 4+ years of creating process improvements with automation and analysis experience 4+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience Bachelors degree in accounting or related field, or Bachelors degree and 5+ years of finance or a related analytical field experience 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience MBA, or CPA Bachelors degree in finance, accounting or related field
Posted 1 week ago
8.0 - 9.0 years
13 - 17 Lacs
Bengaluru
Work from Office
What you get to do in this role: The Customer Excellence Group Senior Technical Consultant is responsible for configuring the ServiceNow Platform in Technology Workflows based on leading practices to provide a solution that achieves customer outcomes. The Senior Technical Consultant is the functional and technical expert in customer engagements. Lead workshops with customers/ partners to assess current processes and establish future-state processes. Participate in workshops with customers to assess current processes and establish future-state processes. Proven consulting experience as a key technical resource leading the development and delivery of SPM solutions in client environments. Design and deliver ServiceNow Technology Workflows solutions with a technical architecture designed for long-term success and following ServiceNow technical standards and leading practices. Provide prescriptive guidance and leadership for code review developed by partner or customer employees. Advise customers on how to use the ServiceNow Platforms capabilities to improve their business processes while adhering to ServiceNow Best Practices. Provide feedback to product development to improve the product based on experiences gained with customers. Maintain skills/certifications in SPM- Project and Portfolio Management (PPM), Demand Management, Test Management, Ideation, Application Portfolio Management (APM) and Agile Development. Prepare all customer-facing deliverables focused on the technology and responsible for quality of configured/developed solution. Promoting continuous improvement practices for delivery/engagement materials. Supporting specific pre-sales activities when required. Providing training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request. To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools,
Posted 1 week ago
2.0 - 5.0 years
8 - 13 Lacs
Noida
Work from Office
Role description: This role is part of Arcadis Global Excellence Centre (GEC) and will join our 3,000+ talented individuals working in India, Romania, and Philippines, in partnership with Arcadis offices globally. The GEC brings key capabilities and capacity to support our clients seamlessly around the world. For those in GEC there are options to be dedicated to one country; developing deep knowledge and strong relationships, as well as opportunities to be part of teams working truly globally as a centre of excellence, offering diversity and variety. Arcadians are by nature, globally minded and culturally aware, and Arcadis strongly believes in flexibility which enables change over time as your career progresses. The GEC model is well embedded in Arcadis, and the strong relationships that exist between our global offices are truly unique. We have a dedicated team of risk and value management professionals who are experienced in applying a variety of risk management techniques and processes across various industries. Our team provides risk management services on various high-profile projects including, HS2, Highways. England s Smart Motorways Programme PMO and projects, Transport for Greater Manchester, Network Rail TPU Role accountabilities: Providing risk management consultancy to our clients covering a range of services to: Provide an effective and professional Risk Management service. Actively consider new and innovative ways of working and seek continuous improvement in the delivery of the service. Support the development, implementation and regular review of project/programme risk management methodology, processes, procedures and practices. Effectively communicate and promote good risk management practice to staff and provide advice and assistance. Work closely with Project/Programme Managers and Project Control Engineers in the effective management of project and programme risks following Client and Arcadis procedures. Undertake assurance activities, including "In-depth reviews and contribute to the Gateway Review Panels. Apply a range of risk identification techniques to aid risk identification. Closely monitor the external environment to identify new and emerging risks. Undertake both qualitative and quantitative analysis using a range of techniques, including modelling using risk software. Use the most appropriate response for a variety of risks. Produce monthly project and programme risk reports. Provide assurance on the quality of reporting. Support the development and delivery of training and provide supporting tools to help staff in managing risk effectively. Provide effective facilitation of risk and issue and other workshops, with staff at all levels of the organisation and external stakeholders. Develop and maintain appropriate risk and issue workshop guidance. Fully utilise risk management software to support the effective management of risks an issues. Be knowledgeable in risk management best practice and keep up to date with trends and developments in technology, products and services, and to apply that knowledge in the management of the client s risks. Core Function: Knowledge of standards and processes underpinning risk and issues management Demonstrable project and programme management experience from inception to completion, allowing a comprehensive knowledge and understanding of the fundamental principles and techniques Significant experience of undertaking quantitative risk assessments and using risk software on infrastructure and/or Information Systems projects and programmes in excess of 100m Proven experience of facilitating workshops. Demonstrable experience of using general IT office software Experience of risk analysis using risk management @Risk and Primavera Risk Analysis / Safran Risk or experience of using Risk management suites like Predict, Active Risk Manager or any similar tool Qualifications & Experience: Essential Qualifications. Degree Qualified in an appropriate discipline such as business, statistics, computing or mathematics or Engineering Good presentation, communication and facilitation skills Risk management experience including a minimum of three years experience in the construction industry or Infrastructure industry. Sound knowledge of industry standards and best practices in Risk Management. Ability to deliver quantitative risk analyses of cost using industry standard software Flexible as to work location and travel to meet the needs of the Business Unit and our clients Ability to work in a team environment Desirable Qualifications; Recognised professional Risk Management qualification e.g. Certified APM Risk Specialist Relevant Project/Programme Management qualification/course Experienced in managing risk associated with major infrastructure, transportation and energy projects. Formal Risk Management qualification Membership of an industry recognised institution (APM, IRM etc.) ? Together, we can create a lasting legacy. Join Arcadis. Create a Legacy. Our Commitment to Equality, Diversity, Inclusion & Belonging #JoinArcadis #CreateALegacy #Hybrid
Posted 1 week ago
3.0 - 7.0 years
5 - 9 Lacs
Chennai
Work from Office
Job Requirements Job Description: Develop, write, and revise technical documents including user manuals, system operation guides, and installation instructions. Collaborating with design and development teams gather technical information and ensure documentation accuracy. Translate complex electromechanical concepts into clear, user-friendly content for diverse audiences. Ensure all documentation complies with relevant industry standards and regulatory requirements. Create and integrate visual content such as diagrams, flowcharts, and schematics to enhance understanding. Maintain and manage documentation schedules, ensuring timely delivery of content across multiple projects. Conduct in-depth research to understand product functionality, usage, and maintenance procedures. Review and edit documentation created by peers to ensure consistency, clarity, and technical accuracy. Support the development of training materials and e-learning modules. Participate in peer reviews and contribute to continuous improvement of documentation processes. Work Experience Skills Required: 3 5 years of experience in technical writing, preferably in mechanical, automation, or electromechanical industries. Strong understanding of mechanical, electrical, and control systems, including sensors, actuators, and embedded components. Proficiency with content management systems and documentation tools (e. g. , MS office). Familiarity with regulatory and compliance standards relevant to technical documentation (e. g. , ISO, CE, IEC etc. ). Exceptional written and verbal communication skills with a keen eye for detail. Ability to simplify and structure complex technical information for various user levels. Strong organizational and time management skills; capable of handling multiple projects simultaneously. Self-motivated and capable of working independently as well as collaboratively in a team environment. Strong analytical and research skills to understand and document technical systems effectively. Strong presentation skills and poster creation. Proficiency in French will be added advantage. Qualification: BE/B. Tech/ME/M. Tech - Mechanical / Mechatronics / EEE / ECE / E&I or equivalent.
Posted 1 week ago
0.0 - 1.0 years
16 - 18 Lacs
Mumbai
Work from Office
We are India s leading credit information company and have established ourselves as a key anchor in the credit ecosystem of the country over the past 25 years. As an information and analytics provider, we aim to bridge the gap between stakeholders across multiple ecosystems. We use information for good by analyzing credit information to generate solutions for institutions and consumers. Our solutions facilitate easy access to credit for consumers and provide valuable insights to lenders when evaluating potential borrowers. We are in the business of building trust between organizations and consumers. It is our core belief that trust can help organizations and consumers transact with ease and help them achieve great things. We are committed to not just being an equal opportunity employer but also actively cultivating a culture of inclusion and belonging. We celebrate and respect the unique backgrounds and experiences that every individual brings to our team. Applicants are evaluated based on job qualification - not race, color, sex / gender, religion, caste, national origin, age, disability, marital status, citizenship status, sexual orientation, gender identity or any other status. We are committed to taking affirmative action to employ and advance minorities, women, and qualified disabled individuals. We ensure a safe, productive, and harassment-free workplace for all. We are committed to providing reasonable accommodation for individuals with disabilities throughout the application and employment process. Please contact us to discuss any accommodation you may need. Culture and Values Our culture is welcoming, energetic, innovative, and deeply committed to fostering an environment of belonging, where diverse perspectives and backgrounds are valued. There s an overall synergy that flows throughout the company, creating a sense of connect, belonging and unity in knowing that we re all working to achieve the same overall goal. Our core values which we live by every day are integrity, People, Customer, and Innovation. https: / / www.transunion.com / privacy / global-job-applicant What is excitement and passion for us? We define it as a blend of curiosity, ability to unlearn and yet continuously learn, able to connect with meaning and finally the drive to execute ideas till the last mile is achieved. This passion helps us focus on continuous improvement, creative problem solving and collaboration which ensures delivery excellence. Dynamics of the Role The CIBIL Training Manager at Vendor Site is responsible for ensuring that all training programs align with CIBIL s strategic objectives and customer-centric vision. This role involves conducting regular audits, developing One world Center, 19th Floor, T2A-T2B, Senapati Bapat Marg, Lower Parel, Mumbai 400 013. customized training initiatives, optimizing the Knowledge Portal, standardizing information dissemination, coordinating assessments and training needs identification (TNI), supporting vendor trainers, and monitoring training performance. Roles Strategic Alignment: Ensure training programs align with CIBIL s strategic objectives and customer-centric vision. Drive consistency and alignment with CIBIL s goals across all vendor training programs. Governance and Compliance: Conduct regular audits to ensure adherence to CIBIL s training standards and compliance requirements. Reduce compliance risks and ensure high training quality. Customized Training Initiatives: Develop and oversee customized training programs tailored to specific channels and behavioral needs. Enhance training effectiveness and relevance to CIBIL s processes. Knowledge Portal Optimization: Promote and drive the use of the Knowledge Portal. Ensure effective transition to the new Digital Learning Platform. Maximize system optimization and leverage digital investments. Information Standardization: Ensure updates and information dissemination are consistent and standardized. Maintain uniformity and accuracy in training content. Assessment and TNI Coordination: Oversee the overall strategy for monthly product knowledge tests and training needs identification (TNI). Ensure alignment with CIBIL s strategic objectives and provide guidance to the vendors AM Training Manager on implementation. Review and analyze results to identify high-level training needs and trends. Trainer Support: Provide strategic support and guidance to vendor trainers through the vendors AM Training Manager. Ensure vendor trainers have the necessary resources and support to deliver effective training sessions. Facilitate communication between CIBIL and vendor trainers to ensure alignment with CIBIL s standards. Performance Monitoring: Monitor the overall performance of training programs and sessions. Report outcomes to CIBIL s training lead and provide strategic recommendations for improvement. Help in assessing the effectiveness of training programs and identifying areas for improvement. Behavioral Training: Develop high-level behavioral training modules and frameworks. Ensure alignment with CIBIL s processes and provide guidance to the vendors AM Training Manager for implementation. Monitor the effectiveness of behavioral training programs and suggest improvements. Content Development: Ensure training materials are high-quality and relevant to CIBIL s needs. Provide strategic oversight and guidance on content development to the vendors AM Training Manager. Demonstrate knowledge of adult learning principles, instructional design principles, and learning theories to create effective and engaging training content. Impact Youll Make: Experience and Skills Qualification: Bachelors degree in Education. Proven experience in training management, preferably in a financial services environment. Strong understanding of training methodologies and compliance requirements. Excellent communication and interpersonal skills. Proficiency in using digital learning platforms and knowledge management systems. Strong problem-solving and technical troubleshooting abilities. Ability to work independently and as part of a team. Experience in developing and delivering behavioral training programs. Proven track record in content development and instructional design. Experience working with vendor management and ensuring alignment with organizational goals. Familiarity with digital learning platforms. Experience in conducting training needs assessments and coordinating with quality teams. Essential Competencies Strong organizational and multitasking skills. Attention to detail and accuracy. Ability to analyze and interpret data. Excellent problem-solving skills. Effective communication and training abilities. Proactive and self-motivated. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Specialist II, Consumer Capability
Posted 1 week ago
12.0 - 21.0 years
50 - 95 Lacs
Chennai
Work from Office
Job Description Overview At Freshworks, we are building the future of customer and employee engagement. Our Platform is the bedrock upon which our products are built, enabling thousands of businesses to champion their customers daily. We are looking for a visionary technology leader to take the charge of our Platform group, a leader who makes bold moves and inspires their teams to set high standards for craftsmanship, resilience, and scale. As the Senior Director of Engineering for Platform, you will be empowered to make an impact by owning the strategic vision and technical execution for all core services. You will lead a world-class organization of engineers and managers, fostering a culture of innovation and collaboration where we win as one team. This is a pivotal role with the opportunity to influence our entire product portfolio and deliver the speed and reliability our customers depend on. What Youll Do (Responsibilities) Lead & Inspire: Cultivate a high-performance, inclusive culture across a multi-tiered organization of engineers and managers. Mentor the next generation of technical leaders and build a world-class team that is known for its technical excellence and execution velocity. Own the Platform Vision: Develop and execute the long-term strategic roadmap for our core platform services. Drive architectural decisions that ensure our systems are scalable, reliable, and secure, directly enabling our product teams to innovate faster. Execute with Excellence: Master the entire development lifecycle, from strategic planning and roadmap management to deployment and operations. Champion agile and iterative development methodologies to ship exceptional products under ambitious deadlines and evolving business priorities. Drive Technical & Architectural Strategy: Act as the ultimate technical authority for the platform. Guide your teams in building large-scale, distributed cloud systems and microservices architecture, ensuring we are always adopting best practices and cutting-edge technologies. Collaborate to Win: Build powerful partnerships with leaders in Product, Operations, and GTM to ensure the platform roadmap is perfectly aligned with business needs and customer expectations. Foster a "one team" mindset to solve complex, cross-functional challenges. Champion Innovation & Quality: Foster a culture of continuous improvement, encouraging out-of-the-box thinking and the adoption of new technologies. Establish and track key performance indicators (KPIs) that measure platform health, reliability, and business impact. Qualifications What Youll Bring (Qualifications) A Bachelor s or master s degree in computer science, engineering, or a related field. 12+ years of progressive exp
Posted 1 week ago
11.0 - 13.0 years
25 - 30 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
This role requires a servant-leader and coach who aims to foster a culture of continuous improvement. The ideal candidate will have a deep understanding of Agile principles, excellent communication skills, and a passion for empowering teams to achieve their full potential. This position ties technology to our business needs and determines how new solutions, carrier business rules, and industry changes will affect our customers. He/She performs analysis to ensure we maximize the positive impact across the business, documents what needs to be built and certifies the resulting product with our business partners. This position enables the organization to achieve its goals and brings value to our teams and customers. Responsibilities : Facilitate all Scrum ceremonies: Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives. Coach team members on Agile principles and Scrum practices. Remove impediments and blockers that hinder the team s progress. Track and report key Agile metrics (e.g. velocity, capacity, etc.) Works with little or no supervision on projects of moderate to high complexity and independently on projects of low to moderate complexity. Contributes to the identification of solutions, elicitation and development of business and functional requirements (user stories) that meet the needs of the business in a data driven business and product development environment. Qualifications: Excellent written and oral communication skills Energetic and able to engage product team members Experience working with Agile teams in software development or other industries Familiarity with agile frameworks (Scrum, Kanban, SAFe, etc.) Proficiency with Agile project management tools (Azure DevOps, Jira, etc.) Highly experienced in creation of features and user stories Knowledge of Microsoft Office and other documentation tools Bachelors Degree (or internationally comparable degree) in Computer Science or related field - Preferred Experience with Carrier/Transportation business rules and industry standards - Preferred
Posted 1 week ago
1.0 - 3.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Job Description: The Analyst, Travel & Expense will be based in Hyderabad . In this position, you will report to the Finance Manager. Watch Culture is our Passion to learn more about us. We are looking for someone who demonstrates: Passionate drive to innovate and create. Integrity to the core Enthusiastic customer focus Consistent interactive teamwork Desire for continuous improvement and top performance Here is a glimpse of what you will do: Process employee expenses/invoices as per the standard operating procedures and meet the targets Payment processing Validating employee expenses as per policy. Resolve discrepant expenses/invoices as per the standard operating procedures Reporting activities - Generate and update the Employee/AP reports. Contact employee/vendors and confirm receipt of invoice/shipment. Employee/Vendor account reconciliation Passing rectification entries for the errors identified by internal QC team Reporting on weekly basis Reconciliation of Sub-module vs Trial balance Analyse data & come with his/her findings on automation opportunity. Here is some of what you ll need (required): Bachelor s degree in Finance, Accounting or related field or equivalent experience and training. Typically requires (1-3) years of related experience in travel & expenses. Working flexibility as per US time zone Here are a few of our preferred experiences: Good written/oral communication skills in English Proficiency in MS Excel and ERP Systems Engagement with management of projects related to the unit Good analytical skills and should be a team player. Willingness to work in complex environment with strict deadlines on projects Culture is our Passion
Posted 1 week ago
1.0 - 3.0 years
3 - 5 Lacs
Pune
Work from Office
Job Title: Culture and Team Coordinator - Fixed Term Project Reporting to: Culture and Team Lead Department: Culture and Team Location: Pune - Hybrid About the Role At CellPoint Digital, we re revolutionizing the way businesses in the air, travel and hospitality sectors manage their payments. With our Leading Payment Orchestration Platform, we re turning payments into a strategic advantage, helping clients optimize their payment experience to boost profits, maximize approvals, lower costs and take control of their payment, resulting in more money to the bottom line. At our core, were innovators and problem-solvers united by five key values: Mission First, Ownership, Trust & Transparency, Drive, and One Team. Were ambitious professionals who embrace accountability and transform payments together. Our diverse community spans the globe, with hubs in Copenhagen, Dallas, Dubai, London, Miami, Pune, Buenos Aires, Bogota, Mexico and Singapore, along with remote team members worldwide. We celebrate the unique perspectives and experiences that make our team extraordinary. We are hiring a Culture and Team Coordinator! At CellPoint Digital, the Culture and Team function plays a crucial role in driving strategic growth by ensuring we attract, onboard, and retain passionate, talented, and engaged people. As the Culture and Team Coordinator , you will support the full employee lifecycle with a strong focus on talent acquisition and onboarding , while also playing a key role in employer branding and culture-building initiatives. You will work closely with the Culture and Team Lead, the wider C&T team, hiring managers, HR Admin, and marketing teams across global locations. This is a 06 month FTC and a dynamic opportunity for someone early in their career (1 3 years of experience) who s eager to grow in a purpose-led, people-first team. How Will you Make an Impact Attract top talent by sourcing through LinkedIn, job boards, talent communities, and referrals. Stay informed on talent market trends and benchmarks to support strategic, competitive hiring. Collaborate with the Culture & Team Lead and Talent Lead to support global talent marketing campaigns. Contribute to the development and promotion of CPD s Employee Value Proposition (EVP). Serve as a brand ambassador internally and externally by championing our culture and values. Ensure ATS data integrity and collaborate with HR Admin on contract generation and background checks. Lead onboarding coordination to ensure a smooth and welcoming day-one experience for new joiners. Gather onboarding feedback and contribute to continuous improvement of the new hire experience. Skills you will have fine tuned 1 3 years of experience in HR, recruitment, or a people-centric coordination role Strong organizational and multitasking skills A positive, can-do attitude with a collaborative mindset Excellent written and verbal communication Interest in employer branding, recruitment trends, and candidate experience Detail-oriented, with a proactive and problem-solving approach Ability to build rapport and trust with candidates and internal stakeholders Experience with ATS tools is a plus A genuine interest in people, culture, and building inclusive workplaces What s in it for you Cross-functional exposure across HR, marketing, and leadership teams Hands-on experience in shaping culture and driving talent strategy A chance to grow with a fast-scaling, future-forward fintech organization We offer you the opportunity to be an innovator, challenge the status quo, and redefine the payments category Competitive salary in a fast-growing start-up Medical insurance with coverage for dependents (parents, spouse, children) Robust Rewards & Recognition system Work from anywhere in the world; were a fully distributed company, and we provide the tools, culture, and support to make your work setup work for you What makes CellPoint Digital a leader in the payment landscape isn t just our technology - it s our people and how we work together. We ve built a global community where diverse talents and perspectives unite to create innovative solutions. When you join us, you become part of something bigger: a collaborative culture that crosses borders and disciplines, bringing out the best in every team member to deliver breakthrough results for our clients and partners. Together, we are transforming the payments industry - challenging, supporting and inspiring one another in the process.
Posted 1 week ago
2.0 - 3.0 years
4 - 5 Lacs
Guwahati
Work from Office
About the Opportunity In the dynamic and competitive sales industry, we operate at the forefront of driving business growth and building lasting client relationships. Our focus is on delivering exceptional results and shaping market leadership through innovative sales strategies. We are looking for a high-performing Sales Officer to join our on-site team in India, where your expertise will help navigate and capitalize on new market opportunities. Role & Responsibilities Drive the end-to-end sales process by identifying prospects, engaging with clients, and achieving sales targets. Develop and maintain strong relationships with existing and potential customers to ensure repeat business and customer satisfaction. Conduct market research to identify trends and help tailor sales strategies to the unique dynamics of the Indian market. Collaborate with cross-functional teams to support product development and refine sales methodologies. Provide accurate sales forecasts and market feedback to senior management to drive continuous improvement. Ensure timely follow-ups, effective communication, and expert negotiation to close deals and enhance overall business performance. Skills & Qualifications Must-Have: Proven experience in sales or a related field with a strong track record of meeting or exceeding targets. Must-Have: Excellent verbal and written communication skills along with effective negotiation abilities. Must-Have: Demonstrated ability to operate successfully in a target-driven, on-site sales environment. Must-Have: Solid understanding of the Indian market dynamics and customer behavior. Preferred: A Bachelors degree in Business, Marketing, or a related field. Preferred: Familiarity with CRM software and proficiency in Microsoft Office suite. Benefits & Culture Highlights Competitive salary and performance-based incentives that reward your hard work and success. An engaging on-site work environment providing comprehensive training and significant opportunities for career development. A collaborative, dynamic, and supportive team culture that values innovation and results. If you are a motivated sales professional looking to leverage your skills in a fast-paced and rewarding environment, we invite you to apply. Step into a role where your expertise directly contributes to our growth and your ambitions are recognized and rewarded.
Posted 1 week ago
2.0 - 3.0 years
4 - 5 Lacs
Gurugram
Work from Office
Check out who we are and what we stand for. :) Senior Associate, Pricing Strategy Gurugram R-4799 Senior Associate, Pricing Strategy Gurugram Full Time About Klook We are Asia s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences . Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world. Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook. We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values: Customer First Push Boundaries Critical Thinking Build for Scale Less is More Win as One We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us! What you ll do : Collaborate with internal stakeholders (pricing, product, sales, marketing) and global teams to identify key business questions and translate them into actionable analytics project Perform data-driven analysis, leveraging insights from large datasets, improving revenue coverage at vertical and regional level, to support both local and global decision-making Automate manual operational processes and present back on time savings gained through modernization of business operations Design and maintain dashboards, reports, and performance metrics to track key performance indicators (KPIs) and provide data-driven insights to leadership Align closely with global teams to ensure consistency in reporting and analytics practices across regions Conduct deep-dive analyses to explore new opportunities for business growth, while supporting regional teams with data that addresses local market need Ensure data accuracy, integrity, and security by adhering to industry-standard protocols and compliance regulation Ability to communicate technical and complex information clearly and engage stakeholders at all levels A desire to mentor and develop junior team members in data analysis and SQL best practices, fostering a culture of continuous improvement What you ll need: Bachelor s or Master s degree in Data Science, Statistics, Computer Science, or a related field Minimum of 2-3 years experience as a data analyst. Pricing background will be a bonus though not essential Advanced proficiency in SQL for data extraction and analysis Experience with BI tools like Looker, Tableau etc. with the ability to design compelling dashboards Familiarity with programming languages like Python Comfortable with stakeholder management preferably in an international environment. Proven ability to work independently and lead initiatives in a fast-paced environment. Proactive and open mindset to identify and develop reporting needs that are currently unfulfilled within the business. Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We re dedicated to creating a welcoming and supportive culture where everyone belongs. Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter ( Agency ). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes. An Agency must obtain advance written approval from Klook s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing. Apply now First Name (required) badae9c5 Last Name (required) edc170e1 Email (required) ae729a98 30196cd2 Alert me about jobs like this Upon clicking Apply, you will be redirected to the Klook Workday application form. Please do not close your browser. Related Jobs Shenzhen Hong Kong SAR Taipei Shanghai Taipei Shenzhen Recommended Blogs Apply Now First Name (required) d43ab227 Last Name (required) 506ab950 Email (required) eb0b4b0c 37b07b56 Alert me about jobs like this Upon clicking Apply, you will be redirected to the Klook Workday application form. Please do not close your browser.
Posted 1 week ago
2.0 - 4.0 years
4 - 6 Lacs
Bengaluru
Work from Office
What are the Key Deliverables in this role? Financial Outcomes Support HRBPs in planning and executing Recognition programs via the MORE platform, including quarterly nominations and annual awards. Assist in budgeting and vendor coordination for employee engagement, DEI, and well-being initiatives. Maintain trackers for recognition, well-being, and DEI activities to ensure timely execution and reporting. Enable data-driven decisions by ensuring accurate and timely updates on HR systems and dashboards. Support implementation of Rewards & Recognition initiatives across functions, ensuring alignment with organizational values. Customer Service Design and execute communication strategies for employee-related events on the Intranet and social media platforms. Partner with vendors and internal teams to deliver engaging well-being and DEI programs. Facilitate employee engagement activities such as Townhalls, Culture Connects, and Recognition ceremonies. Coordinate with internal stakeholders to ensure smooth execution of campaigns and initiatives. Support onboarding and induction communications to enhance employee experience. Internal Processes Ensure data accuracy and integrity across platforms such as MORE, Intranet, and other HR systems. Manage content updates and governance for the Intranet related to Culture & Change initiatives. Process and manage invoices related to recognition, engagement, and well-being vendors, ensuring timely payments. Track and report metrics for DEI, well-being, and recognition programs to support continuous improvement. Innovation and Learning Stay updated on best practices in employee engagement, recognition, DEI, and well-being. Drive continuous improvement in communication and engagement strategies via webinars, FGDs with HRBPs. Coordinate with CoEs and HRBPs for learning initiatives related to culture, DEI, and well-being. Support in curating and publishing content that fosters a positive and inclusive workplace culture. What are the Critical success factors for the Role? Qualification MBA in HR 2 4 years of experience in HR roles with exposure to employee engagement, communication, and recognition programs Strong communication and stakeholder management skills Proficiency in MS Excel, PowerPoint, and digital communication tools Ability to take initiative and drive projects independently What are the Desirable success factors for the Role? Experience in managing recognition platforms and internal communication channels Understanding of DEI and well-being frameworks Comfortable with handling ambiguity and working in a dynamic environment Collaborative mindset with strong project management skills Experience in content creation and social media engagement for internal audiences.
Posted 1 week ago
2.0 - 6.0 years
4 - 8 Lacs
Bengaluru
Work from Office
As an Internal Solution Specialist on the Global Customer Care team, you serve as the subject matter expert, providing essential support to the Care Experience, Customer Success, and internal Operations teams across all contact channels. Your role involves navigating seamlessly between various platforms to ensure a smooth and expert experience for every interaction. You are expected to deliver timely and effective solutions while demonstrating a deep understanding of both customer needs and the requirements of internal support roles, all while maintaining an empathetic approach. A strong customer and internal support-focused mindset, along with a proven track record in customer service, is essential for success in this position. Responsibilities : Efficient Application Login & Availability- Demonstrate proficiency in promptly logging into and navigating multiple business applications, ensuring consistent availability during scheduled work hours, except for designated breaks. This includes utilizing systems such as CRM platforms, background check databases, call center technology, and communication tools like Outlook and Teams. Adherence to a structured schedule meeting the established key performance indicators. Proactive Internal Team Engagement- Respond proactively to inquiries from our high-value internal customer support or operations teams through various communication channels, including chat, voice, email, and new communication channels as they are introduced. Utilize available tools to effectively manage availability status, ensuring consistent, prompt, and exceptional assistance to clients via support. Advanced Inquiry Management & Issue Resolution- Utilize your expertise to assess the purpose of each customer interaction through strategic questioning, as this role does not rely on scripted responses. You will handle a diverse range of inquiries, from rescheduling appointments to troubleshooting complex login issues. Each situation demands a customized approach, and you will deliver solutions that are specifically tailored to meet the unique needs of our valued customers via internal support teams. Expert Multi-tasking for Precise Issue Resolution- Leverage your advanced skills to swiftly and accurately resolve customer and internal support issues by utilizing information from a variety of business applications, resources, and supported customer platforms. This role requires adept navigation of multiple systems, thorough review of client-specific fact sheets for standard operating procedures and account details, and the ability to efficiently manage numerous screens and tasks simultaneously. You will conduct real-time data retrieval, execute search queries, and document resolutions with precision to ensure effective case management . Professional & Empathetic Communication- Engage in all interactions with the utmost professionalism, consistently maintaining a calm, courteous, and empathetic demeanor. Clearly articulate the situation to customer experience specialists or internal support partners and outline the specific steps you will take to address and resolve their issues. By doing so, you will ensure that customer satisfaction (CSAT) levels are met, making customers feel heard and supported throughout the process. (CSAT Scores may be relative to the Customer Experience teams only, and not direct to the Internal Solution Specialist, however they should be mindful of this employee experience and their performance outcomes at all times.) De-escalation & Quality Assurance - Effectively manage and de-escalate customer frustrations with a focus on maintaining professionalism. Must have demonstrated experience maintaining professionalism under pressure and provide positive customer experience. Accurate & Timely Documentation- L everage extensive experience in documenting all interactions within company systems with exceptional promptness and accuracy. This involves meticulously capturing the reason for contact, either directly or via the case cloning process, thoroughly detailing the information shared with clients, internal support or escalation teams, and documenting the actions taken, resolutions achieved, knowledge documents or processes shared, and any necessary follow-ups. Proficiently enter and assign tickets to other departments, ensuring seamless communication in real-time during interactions as needed. Additionally, utilize expertise in case documentation by incorporating screen captures when required. It is crucial to complete all documentation either during the interaction or within two minutes of its closure, ensuring you are fully prepared and poised for the next inquiry. Effective Internal Communication & Follow-up- Follow up with internal teams as needed by using email and case notes in the CRM. Ensure that all communications are clear, professional, and grammatically correct. Provide updates and resolutions based on customer interactions, including research or escalation details. Complete additional projections as requested. This may include upward feedback to direct or lateral leaders. Continuous Learning & Training- Participate in required training to enhance customer support and stay informed about system updates, product changes, and evolving customer needs and services. This may include online courses, live or virtual sessions, and review of reference materials sent by email to ensure compliance with FA s processes and service standards. Given the frequent product and process updates, staying informed and developing skills may also require consulting the help/resource center to access the latest information and guidelines. Contributing to Knowledge Base & Improvement- Contribute to the company s knowledge reference center by helping enhance resources for future cases. Share insights and promote content that aids customer service improvement across the organization. Manage Work Pace and Quality - Utilize your extensive experience to effectively manage your work pace and maintain high-quality standards to meet and exceed performance goals. This includes achieving targets related to call volume, call duration, quality assurance scores, customer satisfaction, and strict compliance with processes. This is for both inbound customer experience calls, as well as assigned queue work that must be voluntarily assigned. Always uphold confidentiality and professionalism. Actively engaged with feedback from supervisors and performance metrics to drive continuous improvement in both efficiency and effectiveness. Adhere to company standards, regulatory requirements, and best practices will be instrumental in delivering exceptional service and results. Required skills : Demonstrated ability to handle a high volume of internal customer care or support contacts across various channels (phone, chat, email, etc.). Exhibited skill in using multiple software applications and systems simultaneously with ease. Displayed effectiveness on ability to quickly assess internal care and internal support needs and resolve issues efficiently. Communicate professionally and empathetically, both verbally and in writing. Document all internal care and support interactions accurately and follow procedures closely. Willingness to learn new tools, processes, and adapt to change to internal support needs, including providing feedback. This may include off queue duties such as role shadowing, training mentor, SME for client escalation. Maintain a calm, empathetic, and solution-focused demeanor in all situations. Confirmed aptitude in time management by handling tasks and applications efficiently. Showcased ability to multitask effectively in a fast-paced environment while ensuring high-quality service. Ensure attention to detail in all documentation to maintain accuracy and customer satisfaction. Adapt quickly to new systems, product updates, and changes in customer requirements. Collaborate with internal teams to share information and ensure timely issue resolution. Knowledge of common computer configurations and strong computer navigation skills. Prior experience with Microsoft Windows Operating Systems. Willingness to proactively offer feedback and understanding of data reporting. Willingness to participate in coordination with Workforce Management (WFM) and leaders in queue closing procedures. Qualifications:
Posted 1 week ago
3.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
" Our Mission SPAN is enabling electrification for all We are a mission-driven company designing, building, and deploying products that electrify the built environment, reduce carbon emissions, and slow the effects of climate change. Decarbonization is the process to reduce or remove greenhouse gas emissions, especially carbon dioxide, from entering our atmosphere. Electrification is the process of replacing fossil fuel appliances that run on gas or oil with all-electric upgrades for a cleaner way to power our lives. At SPAN, we believe in: Enabling homes and vehicles powered by clean energy Making electrification upgrades possible Building more resilient homes with reliable backup Designing a flexible and distributed electrical grid The Role We are seeking a detail-oriented, adaptable Senior Accountant to join our growing accounting team. This role plays a critical part in ensuring the integrity of our financial reporting, supporting operational functions, and driving process improvements. The ideal candidate will be curious about the story behind the numbers, and comfortable navigating change in a fast-paced environment. Responsibilities Review cash transactions and system-generated auto-postings to ensure accurate general ledger impact. Match customer cash receipts with accounts receivable records. Review and approve vendor invoices in compliance with company policies. Partner cross-functionally with the supply chain team to reconcile inventory activity. Record monthly debt-related journal entries and reconciliations. Record lease accounting entries as part of the month-end close process. Request and analyze shipping and fulfillment data from suppliers to support cost and revenue recognition accuracy. Participate in the monthly, quarterly, and year-end close processes to ensure timely and accurate financial reporting. Analyze monthly financial results and variances; assist in preparing internal reporting packages for leadership. Support ad hoc analyses and projects to strengthen the accounting function. About You Required Qualifications Bachelor s degree in Accounting, Finance, or related field. 3 5 years of relevant accounting experience, preferably in a fast-paced or high-growth environment. Strong working knowledge of NetSuite or similar ERP systems. Solid understanding of U.S. GAAP and general ledger principles. Experience with inventory and lease accounting is a plus. Bonus Qualifications Meticulous attention to detail and accuracy. Analytical mindset with curiosity to understand the why behind financial data. Proactive and eager to learn new systems and processes. Comfortable with ambiguity and capable of adapting to changing priorities. Strong communication and interpersonal skills. Embraces continuous improvement and change management.
Posted 1 week ago
3.0 - 5.0 years
5 - 7 Lacs
Hyderabad
Work from Office
Challenging. Meaningful. Life-changing. Those aren t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Description: This role focuses on the development of Field Force category strategy that define s how purchasing will be done for Contract Field Force services (Sales, Medical, Access) spend across the company, including defining buying channels, purchasing policies, and supplier relationship management program, etc. This role will develop, maintain and implement a 3-5 year strategic category plan that ensures all projects deliver maximum value. Additionally, this individual is responsible for overseeing the execution of category strategies by multiple cross-functional teams, including sourcing and contracting. This role will assist in the development of and adherence to strategic category management processes and procedures, supplier and category segmentation, metrics/KPI development and application, and contract management. This role is expected to ensure close alignment to business priorities and functional objectives . Key Responsibilities Develop global Contract Field Force category strategy with regional / market variations that define how purchasing will be done for Contract Field Force services (Sales, Medical, Access) spend across the company Define buying channels and purchasing policies to drive compliance and adherence to category strategy, with a user-centric approach Define a supplier relationship management program, including segmentation criteria and a preferred supplier list for a given category Develop a 3-5 year strategic plan to realize category strategy targets , including novel ways of Field Force outsourcing in an OpEx constrained environment Ensure clear roles and responsibilities between regional / local resources and global category leads to ensure One Procurement to the business Lead and / or support major category initiatives within a multi-year plan including end-to-end process optimization, make / buy analysis and recommendations within a spend category and / or within a major business area Develop and manage key category budget owners and functional stakeholders Champion Procurement improvement initiatives to better support business needs Drive co-ownership of initiatives and accountability based on agreed upon strategies Develop and implement metrics and reporting mechanisms Encourage cross-market and cross-functional collaboration to take advantage of synergies through effective business partnering and stakeholder management Support business growth by providing market insights and subject matter expertise to key Business Partners Ensure excellence in delivery of procurement initiatives that maximize corporate, business, and functional priorities and objectives Remain current with market trends through relationships with sourcing leads , suppliers and market experts, and ensure compliance to the BMS process of gaining access / familiarity with emerging supplier capabilities Coach and develop cross-functional implementation teams to appropriately execute category strategies globally and regionally Execute Supplier Relationship Management priorities by fostering collaborative relationships with highly strategic global / regional suppliers Identify , build, and maintain mutually beneficial relationships, partnerships, and alliances with select suppliers through Supplier Relationship Development programs Develop a list of preferred suppliers within a category of spend and manage compliance Recommend or implement changes to the organization s purchasing, supply management and material usage policies as needed Measure supplier performance using rating systems or predetermined standards Ensure highest standards of excellence in category strategies across key capabilities Assist in implementation of ideas that will optimize BMS total cost of ownership for spend categories, and support an emerging future pipeline of Continuous Improvement deliverables Champion effective use of tools and technology to promote efficient delivery of procurement initiatives Qualifications Minimum Requirements: B.S./B.A. Minimum of 8-10 years of relevant business experience (biopharma or related) Minimum of 3 years of Procurement/Strategic Sourcing experience or related category experience. Experience leading and participating on cross-functional and/or global teams Managerial experience including managing teams of senior professionals and managers and establishing performance expectations Internal stakeholder management, data/information management, category management, process redesign and continuous improvement expertise , project management and performance measurement skills With a single vision as inspiring as Transforming patients lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Posted 1 week ago
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