Community Manager

About Kommonsapce

Kommonsapce is a modern coworking community designed for creators, startups, freelancers, and businesses to thrive. We blend productivity with comfort and offer flexible workspaces across India. We’re looking for a passionate, people-friendly individual to be the face of our space and ensure a seamless experience for our members and visitors.

Role Overview

Community Manager

Key Responsibilities

Member Experience & Community Building

• Welcome and onboard new members, giving them tours and assistance
• Build strong relationships with members to encourage retention and referrals
• Organize and support community events, workshops, and networking meetups
• Act as the first point of contact for all member queries and feedback

Inbound Sales & Lead Management

• Handle walk-in and phone inquiries, and convert leads into memberships
• Follow up with leads from website forms, calls, and referrals
• Maintain CRM or lead tracking systems and generate basic reports
• Coordinate with marketing team for promotional campaigns if needed

Operations & Facility Management

• Ensure daily operations run smoothly (cleanliness, utilities, security, amenities)
• Manage vendors (cleaning, security, internet, pantry, etc.)
• Monitor stock levels and manage small purchases (stationery, snacks, etc.)
• Report and escalate any maintenance issues proactively

Administration

• Maintain member records, access cards, invoices, and agreements
• Assist in monthly billing, collections, and renewals
• Maintain reports on occupancy, leads, expenses, and feedback

Requirements

• 1–3 years experience in operations, hospitality, real estate, or coworking
• Excellent communication and interpersonal skills
• Comfortable using CRM tools, Google Workspace, and basic Excel
• Strong problem-solving skills and a sense of ownership
• Friendly, approachable, and organized personality

Nice to Have

• Prior experience in a coworking space or service-based business
• Event planning or community engagement experience
• Basic social media or Canva skills for local content

What You Get

• Opportunity to grow within a fast-evolving coworking brand
• Friendly, collaborative work environment
• Salary + incentives based on performance
• Networking with professionals, startups, and creatives every day