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2.0 - 6.0 years
4 - 8 Lacs
Kolhapur, Osmanabad, Pune
Work from Office
We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 2-6 years of experience in the BFSI industry, preferably with a background in Mutual Funds. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial goals and provide tailored solutions. Identify new business opportunities and expand existing client relationships through effective sales strategies. Conduct market research and analyze trends to stay updated on competitor activity and market conditions. Collaborate with internal teams to ensure seamless delivery of products and services to clients. Provide exceptional customer service by resolving queries and concerns promptly and professionally. Meet or exceed monthly and quarterly sales targets set by the organization. Job Requirements Strong knowledge of Mutual Funds products and services. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with clients to understand their financial needs and provide personalized solutions. Familiarity with the BFSI industry and regulatory requirements.
Posted 3 weeks ago
1.0 - 4.0 years
3 - 6 Lacs
Madurai, Manapparai, Tiruchirapalli
Work from Office
Looking for a skilled Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-4 years of experience in the BFSI industry, preferably with a background in MLAP. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Identify new business opportunities and grow existing client relationships through effective sales strategies. Collaborate with internal teams to ensure seamless delivery of products and services to clients. Provide exceptional customer service and resolve client queries promptly. Stay updated on market trends and competitor activity to stay ahead in the competition. Achieve sales targets and contribute to the growth of the organization. Job Requirements Minimum 1 year of experience in the BFSI industry, preferably in MLAP. Strong knowledge of financial products and services, including loans and investments. Excellent communication and interpersonal skills are required to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills to identify new business opportunities. Experience working with small finance banks or similar institutions is preferred.
Posted 3 weeks ago
2.0 - 5.0 years
1 - 6 Lacs
Mumbai
Work from Office
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Posted 3 weeks ago
1.0 - 2.0 years
1 - 3 Lacs
Chennai
Work from Office
We are looking for a highly motivated and results-driven Associate - Telesales with 1-2 years of experience to join our team at Equitas Small Finance Bank in the BFSI industry. Roles and Responsibility Develop and maintain strong relationships with clients through effective telesales techniques. Identify new business opportunities and generate leads through cold calling and other sales strategies. Conduct market research to stay updated on industry trends and competitor activity. Collaborate with internal teams to achieve sales targets and expand the customer base. Provide excellent customer service and support to existing clients. Meet or exceed monthly and quarterly sales targets consistently. Job Requirements Proven experience in telesales, preferably in the BFSI industry. Strong communication and interpersonal skills are essential. Ability to work in a fast-paced environment and meet sales targets. Excellent problem-solving and negotiation skills are required. Familiarity with CRM software and sales management tools is preferred. Strong analytical and organizational skills with attention to detail.
Posted 3 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Mumbai
Work from Office
Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. Job Summary As a Fraud Analyst within JPMorganChase, you will work closely with internal teams and clients to provide a white glove experience during the remediation process. In this role, you will be securing accounts, handling claims, and completing all necessary steps to make the client whole. This role will provide you the ability to strengthen your current skillset and empower growth. Job responsibilities Identify and mitigate potential fraud risks using analytical skills to ensure robust protection for our clients. Collaborate seamlessly with various departments to enhance fraud detection and prevention strategies. Investigate detailed US & International Private Bank fraud activities, using problem-solving abilities to uncover insights. Manage detailed reviews with tight deadlines, prioritizing tasks and managing time effectively. Detect and address fraud indicators with keen attention to detail, ensuring swift remediation. Communicate clearly and concisely with clients and team members to facilitate understanding and action. Required qualifications, capabilities, and skills Proficient in delivering excellent written and oral communications at an executive level. Demonstrated ability to excel in dynamic, fast-paced environments by swiftly adapting to evolving demands and challenges. Skilled in handling highly confidential client details with professionalism, adhering to firm storage and retention requirements. Demonstrates strong organizational skills, attention to detail, and excellent follow-up habits. Preferred qualifications, capabilities, and skills Experienced in client service, with a focus on delivering exceptional support and solutions proven with at least one year of experience. Highly analytical, with expertise in collecting, analyzing, and synthesizing information at an expert level. Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. Job Summary As a Fraud Analyst within JPMorganChase, you will work closely with internal teams and clients to provide a white glove experience during the remediation process. In this role, you will be securing accounts, handling claims, and completing all necessary steps to make the client whole. This role will provide you the ability to strengthen your current skillset and empower growth. Job responsibilities Identify and mitigate potential fraud risks using analytical skills to ensure robust protection for our clients. Collaborate seamlessly with various departments to enhance fraud detection and prevention strategies. Investigate detailed US & International Private Bank fraud activities, using problem-solving abilities to uncover insights. Manage detailed reviews with tight deadlines, prioritizing tasks and managing time effectively. Detect and address fraud indicators with keen attention to detail, ensuring swift remediation. Communicate clearly and concisely with clients and team members to facilitate understanding and action. Required qualifications, capabilities, and skills Proficient in delivering excellent written and oral communications at an executive level. Demonstrated ability to excel in dynamic, fast-paced environments by swiftly adapting to evolving demands and challenges. Skilled in handling highly confidential client details with professionalism, adhering to firm storage and retention requirements. Demonstrates strong organizational skills, attention to detail, and excellent follow-up habits. Preferred qualifications, capabilities, and skills Experienced in client service, with a focus on delivering exceptional support and solutions proven with at least one year of experience. Highly analytical, with expertise in collecting, analyzing, and synthesizing information at an expert level.
Posted 3 weeks ago
1.0 - 8.0 years
3 - 10 Lacs
Mumbai
Work from Office
Join our team as a Fund Accounting Team Leader, where youll oversee fund service operations and ensure accurate trade processing. Collaborate with clients and internal teams to resolve inquiries and manage escalations. Drive efficiency and strengthen controls in a dynamic financial environment. Job Summary As a Fund Accounting Team Leader within the Fund Service Operations team, you will manage trade operations and validate transactions for various clients. You will ensure timely and accurate fund accounting activities and net asset value calculations. Your role involves establishing policies and leading a motivated team to deliver exceptional service. Job Responsibilities Oversee accurate production of daily/monthly accounting activities. Review financial statements for timely sign-offs. Establish policies and guidelines for control compliance. Develop efficient workflows within the team. Lead, motivate, and manage the team effectively. Implement training solutions for team skill development. Manage client relationships through proactive service delivery. Resolve inquiries and serve as escalation contact. Validate trades and ensure accurate processing. Strengthen controls environment continuously. Collaborate with partner locations for service delivery. Required Qualifications, Capabilities, and Skills Understand Mutual Funds, Fund Accounting, and GAAP. Know the Securities industry and trading activities. Exhibit strong analytical and organizational skills. Prioritize tasks and manage multiple responsibilities. Negotiate effectively in complex situations. Hold a Chartered Accountant/MBA/Bachelor s degree. Communicate effectively with clients and teams. Preferred Qualifications, Capabilities, and Skills Demonstrate management experience. Analyze and implement process improvements. Develop standardized workflows and hand-offs. Lead training initiatives for team mobility. Build relationships with JPMorgan & Chase Co. partners. Drive proactive client service and requirements. Enhance team skill sets through targeted training. Join our team as a Fund Accounting Team Leader, where youll oversee fund service operations and ensure accurate trade processing. Collaborate with clients and internal teams to resolve inquiries and manage escalations. Drive efficiency and strengthen controls in a dynamic financial environment. Job Summary As a Fund Accounting Team Leader within the Fund Service Operations team, you will manage trade operations and validate transactions for various clients. You will ensure timely and accurate fund accounting activities and net asset value calculations. Your role involves establishing policies and leading a motivated team to deliver exceptional service. Job Responsibilities Oversee accurate production of daily/monthly accounting activities. Review financial statements for timely sign-offs. Establish policies and guidelines for control compliance. Develop efficient workflows within the team. Lead, motivate, and manage the team effectively. Implement training solutions for team skill development. Manage client relationships through proactive service delivery. Resolve inquiries and serve as escalation contact. Validate trades and ensure accurate processing. Strengthen controls environment continuously. Collaborate with partner locations for service delivery. Required Qualifications, Capabilities, and Skills Understand Mutual Funds, Fund Accounting, and GAAP. Know the Securities industry and trading activities. Exhibit strong analytical and organizational skills. Prioritize tasks and manage multiple responsibilities. Negotiate effectively in complex situations. Hold a Chartered Accountant/MBA/Bachelor s degree. Communicate effectively with clients and teams. Preferred Qualifications, Capabilities, and Skills Demonstrate management experience. Analyze and implement process improvements. Develop standardized workflows and hand-offs. Lead training initiatives for team mobility. Build relationships with JPMorgan & Chase Co. partners. Drive proactive client service and requirements. Enhance team skill sets through targeted training.
Posted 3 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
Noida, Gurgaon/Gurugram, Delhi / NCR
Work from Office
Hiring for/ Customer service / collections / sales (Only Voice) Location : Gurgaon/Noida Graduate Freshers Are Also Eligible For this Undergraduate with minimum 12 months of experience Requirements - Candidates should have Excellent communication skills 12 Months of experience in International Voice 5 Days Working 2 Rotational offs Both sides cab Salary upto 9 LPA Note : Back end, Blended, & operations experience will not be counted WE ARE ONLY HIRING FOR VOICE PROCESS DO NOT CONTACT FOR NON-VOICE AND BACKEND PROFILES More details pls send me updated cv or call me HR Mannu 9999638333
Posted 3 weeks ago
0.0 - 3.0 years
2 - 4 Lacs
Ahmedabad
Work from Office
Role : * Good Communication * To be liaison between our company and clients. * Manage relations, address concerns, coordinate with internal teams, and ensure client satisfaction, also supports retention, growth, and service excellence.
Posted 3 weeks ago
1.0 - 3.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Shod have 0 to 3 years experi in International Voice process Shd have excellent communication skills, active listening skills, good typing and office proficiency Night shifts ,Free cab facility, Meals, Incentives & Joining Bonus Contact 8977711182 Required Candidate profile In this role you will often be the first point of contact for our Call Center Daily, you drive customer loyalty to our company by educating users on the features and benefits of our products
Posted 3 weeks ago
2.0 - 5.0 years
6 - 9 Lacs
Mumbai
Work from Office
Landor is looking for a Junior Project Manager to join our Global Design Studio. Could this be you? We are Landor. World-leading brand specialists. Consulting. Design. Experience. Connecting business strategy to brand. Bringing every facet of brand to life. Creating brand-led experiences for talent & customers. United in our drive to make a positive difference. Proudly part of WPP. We build brands, designed to transform. Our Landor Group also includes leaders in sonic branding, amp, workspace & architectural design experts, BDG, and award-winning motion specialists, ManvsMachine. What you ll do Meeting Preparation & Facilitation: Collaborate with Client Managers to prepare for key meetings, including room booking/setup, proactive material sourcing and accessibility, and ensuring smooth technical facilitation with local IT teams. Presentation Support: Assist in the creation and formatting of PowerPoint presentation decks for meetings. Meeting Documentation & Follow-up: Accurately capture and timely circulate meeting notes as required, and proactively liaise with Client Service leads to drive forward project delivery actions, keeping internal status trackers updated. Financial Administration (PO & Billing): Support client Purchase Order (PO) tracking and billing schedules, verifying values against approved budgets, and timely submission of billing documentation to the finance team. Job Number Management: Work with Commercial Partners and Client Service (CS) teams to ensure timely setup and circulation of job numbers. Proactive Project Support: Continuously anticipate needs and take initiative to support project delivery, ensuring all necessary resources and information are in place for successful outcomes. What you ll need Project Support & Administration: Prior experience in Project Management Support, demonstrating the ability to provide daily administrative and project management assistance to client teams. Cross-Functional Collaboration: Proven ability to collaborate effectively with Client Service (CS) leads and build strong, productive relationships across all departments to ensure seamless project management and execution. We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why we ve adopted a hybrid approach, with teams in the office around four days a week. Landor, a WPP company, is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics . We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. #LI-DNI #LI-DNP
Posted 3 weeks ago
2.0 - 3.0 years
7 - 8 Lacs
Bengaluru
Work from Office
This is an exciting opportunity for someone who thrives on building strong client relationships, delivering value, and growing accounts in a fast-paced, creative environment. As an Account Manager, you will play a pivotal role in leading conversations with clients, understanding their business challenges, and shaping solutions across brand strategy, design, campaigns, video content, and emerging technologies like AI . Youll work hand-in-hand with creative, tech, and strategy teams to deliver exceptional work that meets business goals, while proactively identifying opportunities to upsell, cross-sell, and expand our engagement with key accounts. We're looking for someone whos not just a great communicator and problem-solver, but also a natural collaborator and strategic thinker—someone who’s comfortable wearing multiple hats, managing multiple timelines, and ensuring delivery excellence across every touchpoint. The ideal candidate would have worked for at least two years at a creative / content/communications agency. Requirement: Client-focused Experience in managing large client accounts and/or multiple small client accounts Experience in managing client requirements and liaisoning between clients and internal teams Experience in timely & error-free deliveries Prior experience of at least 6 months in client servicing at a digital or creative agency High level of competence in communication-spoken, written and listening skills Thinker with no hesitation in learning new tools/systems Attention to detail Coordination and multitasking skills Presentation skills Project Management and organizing skills Problem solving skills Interpersonal / People Management skills
Posted 3 weeks ago
0.0 - 4.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Join our team as a Fund Accounting Team Leader, where youll oversee fund service operations and ensure accurate trade processing. Collaborate with clients and internal teams to resolve inquiries and manage escalations. Drive efficiency and strengthen controls in a dynamic financial environment. Job Summary As a Fund Accounting Team Leader within the Fund Service Operations team, you will manage trade operations and validate transactions for various clients. You will ensure timely and accurate fund accounting activities and net asset value calculations. Your role involves establishing policies and leading a motivated team to deliver exceptional service. Job Responsibilities Oversee accurate production of daily/monthly accounting activities. Review financial statements for timely sign-offs. Establish policies and guidelines for control compliance. Develop efficient workflows within the team. Lead, motivate, and manage the team effectively. Implement training solutions for team skill development. Manage client relationships through proactive service delivery. Resolve inquiries and serve as escalation contact. Validate trades and ensure accurate processing. Strengthen controls environment continuously. Collaborate with partner locations for service delivery. Required Qualifications, Capabilities, and Skills Understand Mutual Funds, Fund Accounting, and GAAP. Know the Securities industry and trading activities. Exhibit strong analytical and organizational skills. Prioritize tasks and manage multiple responsibilities. Negotiate effectively in complex situations. Hold a Chartered Accountant/MBA/Bachelor s degree. Communicate effectively with clients and teams. Preferred Qualifications, Capabilities, and Skills Demonstrate management experience. Analyze and implement process improvements. Develop standardized workflows and hand-offs. Lead training initiatives for team mobility. Build relationships with JPMorgan Chase & Co. partners. Drive proactive client service and requirements. Enhance team skill sets through targeted training. Join our team as a Fund Accounting Team Leader, where youll oversee fund service operations and ensure accurate trade processing. Collaborate with clients and internal teams to resolve inquiries and manage escalations. Drive efficiency and strengthen controls in a dynamic financial environment. Job Summary As a Fund Accounting Team Leader within the Fund Service Operations team, you will manage trade operations and validate transactions for various clients. You will ensure timely and accurate fund accounting activities and net asset value calculations. Your role involves establishing policies and leading a motivated team to deliver exceptional service. Job Responsibilities Oversee accurate production of daily/monthly accounting activities. Review financial statements for timely sign-offs. Establish policies and guidelines for control compliance. Develop efficient workflows within the team. Lead, motivate, and manage the team effectively. Implement training solutions for team skill development. Manage client relationships through proactive service delivery. Resolve inquiries and serve as escalation contact. Validate trades and ensure accurate processing. Strengthen controls environment continuously. Collaborate with partner locations for service delivery. Required Qualifications, Capabilities, and Skills Understand Mutual Funds, Fund Accounting, and GAAP. Know the Securities industry and trading activities. Exhibit strong analytical and organizational skills. Prioritize tasks and manage multiple responsibilities. Negotiate effectively in complex situations. Hold a Chartered Accountant/MBA/Bachelor s degree. Communicate effectively with clients and teams. Preferred Qualifications, Capabilities, and Skills Demonstrate management experience. Analyze and implement process improvements. Develop standardized workflows and hand-offs. Lead training initiatives for team mobility. Build relationships with JPMorgan Chase & Co. partners. Drive proactive client service and requirements. Enhance team skill sets through targeted training.
Posted 3 weeks ago
3.0 - 10.0 years
7 - 8 Lacs
Bengaluru
Work from Office
Join our team to play a vital role in supporting Investment Banking reconciliation across diverse products, including Payment Operations and Security Services. Youll be the central operations contact for Cash account reconciliations, investigations, and queries, ensuring exceptional client experiences. Embrace the opportunity to work in a dynamic environment where your contributions uphold the highest control standards. Job Summary As a Trade Lifecycle - Operations Analyst in our Investment Banking team, you will play a vital role in supporting reconciliation across various products, with a focus on Nostro and Cash accounts. You will serve as the central operations contact for reconciliations and queries, ensuring exceptional client experiences while maintaining high control standards. This role requires collaboration, problem-solving, and a commitment to accuracy and efficiency. Job Responsibilities Collaborate with the team to manage client service delivery, focusing on account reconciliation. Respond promptly to queries from internal and external business partners. Ensure timely and accurate delivery of services. Learn and adapt to different scenarios as required. Participate in and support Team Lead during review activities. Step in as a cover for Team Leaders when needed. Support Team Leads and Managers in audits, controls, and process reviews. Take end-to-end ownership of operational support, including issue management and escalation. Engage with internal partners to troubleshoot issues and define remediation. Leverage knowledge to identify and implement process improvements. Work with Technical Specialists to achieve operational and client service enhancements. Required Qualifications, capabilities, and skills Demonstrate a basic understanding of accounting and reconciliation. Minimum 1 year of experience in reconciliation payments and related operations. Understand SWIFT/MX messages and their formats. Exhibit strong proficiency in Windows Office systems, especially Excel. Communicate effectively with strong verbal and written skills. Apply knowledge of financial instruments and their accounting treatment. Preferred Qualifications, capabilities, and skills Demonstrate familiarity with FX, Equities, and Fixed Income. Show ability to analyze large data sets efficiently. Display strong problem-solving and analytical skills. Adapt quickly to new technologies and processes. Collaborate effectively with cross-functional teams. Maintain a proactive approach to continuous improvement. Experience in Nostro reconciliation Join our team to play a vital role in supporting Investment Banking reconciliation across diverse products, including Payment Operations and Security Services. Youll be the central operations contact for Cash account reconciliations, investigations, and queries, ensuring exceptional client experiences. Embrace the opportunity to work in a dynamic environment where your contributions uphold the highest control standards. Job Summary As a Trade Lifecycle - Operations Analyst in our Investment Banking team, you will play a vital role in supporting reconciliation across various products, with a focus on Nostro and Cash accounts. You will serve as the central operations contact for reconciliations and queries, ensuring exceptional client experiences while maintaining high control standards. This role requires collaboration, problem-solving, and a commitment to accuracy and efficiency. Job Responsibilities Collaborate with the team to manage client service delivery, focusing on account reconciliation. Respond promptly to queries from internal and external business partners. Ensure timely and accurate delivery of services. Learn and adapt to different scenarios as required. Participate in and support Team Lead during review activities. Step in as a cover for Team Leaders when needed. Support Team Leads and Managers in audits, controls, and process reviews. Take end-to-end ownership of operational support, including issue management and escalation. Engage with internal partners to troubleshoot issues and define remediation. Leverage knowledge to identify and implement process improvements. Work with Technical Specialists to achieve operational and client service enhancements. Required Qualifications, capabilities, and skills Demonstrate a basic understanding of accounting and reconciliation. Minimum 1 year of experience in reconciliation payments and related operations. Understand SWIFT/MX messages and their formats. Exhibit strong proficiency in Windows Office systems, especially Excel. Communicate effectively with strong verbal and written skills. Apply knowledge of financial instruments and their accounting treatment. Preferred Qualifications, capabilities, and skills Demonstrate familiarity with FX, Equities, and Fixed Income. Show ability to analyze large data sets efficiently. Display strong problem-solving and analytical skills. Adapt quickly to new technologies and processes. Collaborate effectively with cross-functional teams. Maintain a proactive approach to continuous improvement. Experience in Nostro reconciliation
Posted 3 weeks ago
15.0 - 20.0 years
30 - 35 Lacs
Pune
Hybrid
Role Overview: As the Performance Marketing Professional at Dentsu, you will be responsible for leading and managing the performance marketing team to drive impactful results for our clients. Leveraging your expertise in digital marketing, data analytics, and strategic planning, you will develop and execute innovative campaigns across various channels to optimize client performance and achieve business objectives. Key Responsibilities: Develop and execute comprehensive performance marketing strategies aligned with client objectives and industry best practices. Lead a team of performance marketing specialists, providing guidance, support, and mentorship to drive professional growth and excellence. Collaborate with cross-functional teams including creative, analytics, and technology to deliver integrated solutions that meet client needs. Utilize data-driven insights and analytics tools to monitor campaign performance, identify areas for optimization, and drive continuous improvement. Stay abreast of industry trends, emerging technologies, and best practices in performance marketing, and incorporate them into iProspect's service offerings. Cultivate strong client relationships through regular communication, strategic guidance, and performance reviews to ensure client satisfaction and retention. Act as a thought leader within the organization, sharing knowledge, best practices, and success stories to inspire innovation and excellence. Qualifications: Bachelor's degree in Marketing, Business, or related field; MBA or advanced degree preferred. Minimum 12 years of experience in performance marketing, with a focus on digital channels such as PPC, SEO, display advertising, social media, and email marketing. Proven track record of developing and implementing successful performance marketing campaigns that drive measurable results and ROI. Strong leadership and team management skills, with the ability to motivate and inspire a high-performing team. Excellent analytical skills with proficiency in data analysis tools and platforms to derive actionable insights and inform strategic decision-making. Exceptional communication and interpersonal skills, with the ability to effectively collaborate with clients and internal stakeholders at all levels. Demonstrated ability to thrive in a fast-paced, dynamic environment, managing multiple priorities and deadlines with ease. Certification in relevant digital marketing platforms such as Google Ads, Facebook Blueprint, or HubSpot is a plus. Join Dentsuand be part of a dynamic team that's shaping the future of digital marketing. Apply now to make a meaningful impact and drive success for our clients!
Posted 3 weeks ago
1.0 - 4.0 years
2 - 4 Lacs
Kalyan
Work from Office
Manage and maintain the CRM system .Handle customer queries, concerns, and grievances with professionalism and escalate when necessary. Support post-sales activities including documentation, agreements, registration, and possession handover.
Posted 3 weeks ago
7.0 - 10.0 years
9 - 12 Lacs
Chennai, India
Work from Office
Zonal Manager_Field Sales and Servicing This is a P&L Leadership position that involves servicing existing customers by offering them a world- class service experience. The focus is on up-selling premium packages, client retention, ensuring customer delight through a need-sensitive client servicing team, and executing various marketing initiatives. Experience Range: 7 - 10 years Educational Qualifications: Any graduation,andMBA/PGDM Job Responsibilities: Grow the business in terms of top-line & bottom-line for the Zone Develop & execute the annual operating plan - revenue & cost planning and forecasting Achievement of monthly, quarterly, and annual sales targets by generating revenue from existing paid members Ensure timely delivery of services to clients Analyze customer feedback, draw business intelligence and review the benefits of core services being offered and ensure a high client satisfaction level Setup a system that delivers high customer retention Recruit, train & develop a client servicing team that is need sensitive, has a consultative selling approach & is proactive at offering the highest level of customer delight Should possess geographical knowledge of Chennai. Should be fluent in Tamil. Skills Required: Big Ticket Sales,Key Client Relationships,Client Services,Cross-functional Team Leadership,Digital Marketing,Business-to-Business (B2B) Candidate Attributes: Data analytic Customer focus & service orientation IT savvy & process orientation Minimum experience of 5+ years in managing a large team size of 100+people
Posted 3 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Noida
Work from Office
Educational Qualifications: Any graduation ,and MBA/PGDM Job Responsibilities: Were looking for a Cluster Head - Re acquisition / Winback Business. You will be responsible for overseeing and nurturing a team of 50-60 direct and indirect members, while also taking ownership of customer acquisition count and service sold from a pool of old churned customers. Your primary focus will be on fostering a best-in-class client servicing environment, driving revenue growth, and ensuring the team operates at optimal efficiency. Sales Process Management: Ensure that the entire team follows the target inputs and efforts. Experience in daily sales ops of driving daily, weekly & monthly KPIs is required. Customer Acquisition: Own the cluster's P&L delivering the required re-acquisitions of the customer and the collection from the same. Team Development: Build, mentor, and empower high-performing teams in a culture of continuous growth, collaboration, and. Excellence. Hire, Train, Retain a team of high caliber members. Client Insight & Feedback: Conduct meaningful client interactions to extract actionable insights on services and products, and channel this feedbackto internal teams for improvement. Innovative Solutions: Leverage data-driven insights to design and implement innovative, scalable servicing models that boost operational efficiency and elevate customer satisfaction. Client Engagement s Tele-Sales Expertise: Skilled in handling clients with a consultative approach and applying effective tele- sales techniques to drive business outcomes. Analytical Thinking s Problem Solving: Quick thinker with strong problem-solving abilities to address challenges efficiently. Effective Communication: Excellent verbal communication paired with active listening to ensure clear understanding and impactful interactions. Strategic Vision: Forward-thinking with the ability to anticipate customer needs and identify new business opportunities. Team Leadership s Interpersonal Skills: Proven ability to lead, motivate, and collaborate with teams while fostering a positive and productive work environment. Data Analysis s Reporting: Competent in interpreting data and managing reports to support strategic decisions and performance tracking. Client Engagement & Tele-Sales Expertise: Skilled in handling clients with a consultative approach and applying effective telesales techniques to drive business outcomes. Analytical Thinking & Problem Solving: Quick thinker with strong problem-solving abilities to address challenges efficiently. Cluster Head Experience and Education: Effective Communication: Excellent verbal communication paired with active listening to ensure clear understanding and impactful interactions. Strategic Vision: Forward-thinking with the ability to anticipate customer needs and identify new business opportunities. Team Leadership & Interpersonal Skills: Proven ability to lead, motivate, and collaborate with teams while fostering a positive and productive work environment. Data Analysis & Reporting: Competent in interpreting data and managing reports to support strategic decisions and performance tracking Skills Required: Sales , Client servicing , Team Handling , Client Retention , B2B Sales Candidate Attributes: Team Leadership: Demonstrated ability to effectively manage and develop large teams, fostering a culture of collaboration and excellence. Decision-making: Capacity for quick and impactful decision-making, ensuring timely resolutions to complex challenges. Communication: Strong communication and motivation skills, capable of inspiring teams and aligning them towards common goals. Multitasking: Proficiency in multitasking and prioritizing tasks, maintaining focus on both strategic objectives and day-to-day operations.
Posted 3 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
Noida
Work from Office
The position holder will be an individual contributor Build and manage productive, professional relationships with clients Ensure that clients are using and derive benefit from IndiaMART Interact with clients over calls & video calls to achieve weekly,monthly sales and client retention targets Prompt resolution of client complaints Daily 18-20 client video meetings and call discussions for sales & servicing Accurate mapping of products/services in clients e-catalog Systematic follow-up with the clients to ensure time-bound closure tosales & service issues Educational Qualifications: Any graduation ,or MBA/PGDM Skills Required: Sales , Upselling , Client Retention , Negotiation Skills , Communication , Client Servicing
Posted 3 weeks ago
7.0 - 12.0 years
8 - 10 Lacs
Kochi
Work from Office
Laqshya Media Group is one of Indias largest comprehensive marketing communications groups, offering innovative solutions in Out-of-Home (OOH), Events & Experiential Marketing, Digital, and Airport Media. With over 25 years of industry expertise, Laqshya is trusted by leading brands for impactful visibility and engagement strategies across the country. Role Overview: We are looking for a driven and experienced professional to join our Business Development and Client Servicing team. The ideal candidate will focus on expanding our client base, building strong relationships, and delivering strategic media solutions across platforms. Key Responsibilities: Business Development: Identify and acquire new business opportunities across brands, industries, and agencies. Pitch Laqshyas OOH, Digital, and Integrated media solutions to prospective clients. Build a robust pipeline through lead generation, market research, and networking. Develop customized proposals that align with client needs and campaign objectives. Client Servicing: Act as the key liaison for assigned clients, ensuring seamless communication and execution. Understand client briefs and translate them into actionable campaign strategies. Coordinate with internal teams (planning, operations, finance, etc.) to deliver on timelines and expectations. Monitor campaign delivery and performance; share reports, insights, and recommendations. Desired Candidate Profile: 4 to 9 years of experience in OOH / Media Sales / Advertising / Brand Partnerships. Strong existing relationships with agencies and direct brand clients. Deep understanding of the media landscape, especially in OOH and integrated solutions. Excellent communication, presentation, and negotiation skills. Proficiency in MS Excel, PowerPoint, Word, and reporting tools. Self-starter with a solution-oriented mindset and ability to meet revenue targets.
Posted 3 weeks ago
10.0 - 15.0 years
15 - 20 Lacs
Mumbai
Work from Office
Client Relationship Management: Build and maintain strong relationships with clients, acting as the primary point of contact. Understand clients' business objectives, target audience, and marketing goals. Proactively identify and address client needs and concerns. Identify opportunities for upselling and cross-selling within existing client accounts. Contribute to new business development initiatives. Develop and present proposals to potential clients. Resolve client issues and complaints in a timely and effective manner. Project Management: Oversee the entire project lifecycle, from initial briefing to final delivery. Develop detailed project plans, deck, timelines, creative checklist, presentations and budgets. Brainstorming on the concept and design of the event by keeping clients requirements in head. Assign tasks to team members and monitor progress. Ensure timely delivery of high-quality deliverables. Giving presentations to the clients. Manage project budgets and track expenses. Team Management: Lead and mentor a team of executives. Foster a collaborative and positive team environment. Provide guidance and support to team members. Conduct performance reviews and provide feedback. Reporting and Analysis: Prepare regular reports on project progress, client satisfaction, and event performance. Use data-driven insights to optimize future events.
Posted 3 weeks ago
3.0 - 8.0 years
6 - 10 Lacs
Mumbai
Work from Office
Perfios Software Solutions Pvt. Ltd. is looking for Manager Customer Success to join our dynamic team and embark on a rewarding career journey Establish clear client retention goals Promote the value of the product Promote value through customer experience Review customer complaints and concerns and seek to improve the customer experience
Posted 3 weeks ago
5.0 - 8.0 years
9 - 13 Lacs
Mumbai, Pune, Bengaluru
Work from Office
Develop and maintain relationships with key clients Collaborate with sales teams to achieve account targets and goals Conduct research on client needs and market trends Prepare and maintain detailed account management documentation Call 7397778265
Posted 3 weeks ago
2.0 - 5.0 years
3 - 5 Lacs
Noida, Mumbai, Delhi / NCR
Work from Office
Prospecting and Lead Generation:- Identifying potential clients who need staffing assistance This might involve cold calling, networking, or utilizing online resources Client Needs Assessment:- Understanding the specific staffing requirements of each client, including the types of roles, skills needed, and timeframe Presenting Solutions:- Effectively communicating the staffing agency's services and how they can address the client's needs Building Relationships:- Developing and maintaining strong relationships with clients to foster long-term partnerships Negotiation and Closing Deals:- Negotiating terms and closing contracts with clients to secure business Account Management:- Managing existing client relationships to ensure satisfaction and identify further opportunities Types of Staffing Sales Roles:- Business Development Manager: Focuses on identifying and securing new clients, often working on a national or international scale Sales Manager: Oversees a team of salespeople, setting sales targets and strategies Account Manager: Focuses on maintaining and growing relationships with existing clients Sales Representative: Directly engages with potential and existing clients, presenting staffing solutions Finding Staffing Sales Jobs:- Online Job Boards: Utilize platforms like LinkedIn, Indeed, and Naukri to search for staffing sales positions Networking: Leverage your professional network to learn about potential opportunities and connect with industry professionals Staffing Agencies: Directly contact staffing agencies in your area to inquire about openings Location - Noida, Uttar Pradesh, Delhi, Mumbai, Bangalore
Posted 3 weeks ago
2.0 - 6.0 years
6 - 10 Lacs
Rajkot
Work from Office
Rao Information Technology is looking for Customer Success & On-Field Partnership Manager to join our dynamic team and embark on a rewarding career journey Establish clear client retention goals Promote the value of the product Promote value through customer experience Review customer complaints and concerns and seek to improve the customer experience Relationship management & client retention
Posted 3 weeks ago
2.0 - 6.0 years
2 - 7 Lacs
Rajkot
Work from Office
Rao Information Technology is looking for UI/UX Designer & Creative Strategist to join our dynamic team and embark on a rewarding career journey Collaborate with product and development teams to understand user needs and business requirements Create user-centered design concepts, wireframes, prototypes, and high-fidelity visual designs Conduct user research, testing, and analysis to inform design decisions Ensure designs are intuitive, aesthetically pleasing, and accessible to all users Develop and maintain design systems and style guides Stay up-to-date with current design trends and technology advancements Communicate design concepts and design rationale to stakeholders and team members Continuously iterate and improve designs based on feedback and testing results Designing seamless and engaging user experiences
Posted 3 weeks ago
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