2375 Client Servicing Jobs - Page 39

Understanding Client Needs, Developing Proposals, Project Management, Problem Solving, Post-Event Follow-up, Managing existing client relationships, Meeting deadlines and budgets, Vendor coordination, Ensuring client satisfaction.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Cloud Azure Admin. Experience3-5 Years.

Account Executive - BFS Location - Hyderabad, India Role: Manage and grow a strategic accounts. You will be responsible for directing the organic growth strategy across a strategic account portfolio, including vision setting, annual account planning, identification of key growth opportunities, proactive client value creation and overall financial health of accounts within your portfolio. The Client Partner will be responsible for driving profitable growth from the account by developing strategic client relationships and ensuring customer satisfaction through world-class delivery. The goal is to make the client successful and committed to Wipro's long term through a trusted advisor relationship. You would be responsible for both farming (up-sell and cross-sell) and delivery in a large account/s and for driving profitable growth from the account/s by: Developing strategic relationships with decision makers and influencers in the customers organization Creating and sharing sales success stories Ensuring customer satisfaction through world class delivery Responsibilities: The Account Executive develops and strengthens relationships with decision makers and influencers in the account. He/she drive penetration in various functions including outside CIO. He/she should become a trusted IT advisor to the customer and should participate in his strategic plannin The Account Executive builds a trusted group of referable contacts who can vouch Wipro. He/she executes a plan to develop allies and partner allies, builds personal connections and gains access to new contacts. He/she ensures a balance of customer engagement across business, management and operations The Account Executive identifies opportunities of growth in the account/s and leads account strategy and planning. He/she drives penetration in the customers business units and maintains a comprehensive account growth strategy. He/she regularly monitors sales trends, market dynamics and incorporates into existing account strategy and plan You will be responsible of mentoring and nurturing the next line of leadership in the account team. He/she ensures high customer satisfaction, loyalty and quality of experience. You will communicate progress against account plan and other related developments to all relevant stakeholders The Account Executive ensures cross-geographic synergies in project management and delivery execution. He/she will be in charge of orchestrating internal resources in sales and delivery to give the customer/s an enhanced delivery experience. He/she conducts regular delivery reviews to prevent cost and schedule overruns The Account Executive monitors key metrics on a regular basis and plans for initiatives and actions to be taken up to achieve cost optimization and improve service standards. He/she identifies potential weak areas in the delivery and devises corrective action plans to ensure on time and defect free delivery He/she optimally utilizes the resources towards effective implementation of development and delivery plans He/she showcases Wipros solutions as a strategic fit got the customer organisation through workshops, presentations and executive meetings. You will push for higher value services and solutions to the customer in line with Wipros offerings Skills and Experience: At least 15 years of experience in managing big accounts in the IT professional services field Experience of working in global system integrators and hands on experiennce with global service delivery models and GCCs. Strong Banking and Financial services domain expertise preferred with clients in UK Ability to work in a dynamic organization with international teams Excellent ability to communicate effectively along vertical and horizontal lines internally and in client organization Previous experience in managing account portfolios upwards of 15+ million USD annual revenue Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Finaera Business Solutions is looking for Chartered Accountant - to join our dynamic team and embark on a rewarding career journey Provide financial advice and services to clients, including tax planning, financial reporting, and financial management Prepare and review financial statements, including balance sheets, income statements, and cash flow statements Conduct audits and reviews of clients' financial records to ensure compliance with laws and regulations Identify opportunities for clients to improve their financial performance and provide recommendations for cost-saving measures Prepare and file tax returns and represent clients in tax-related matters Stay up to date with changes in accounting and tax laws and provide clients with relevant updates and advice Strong knowledge of accounting and financial management principlesStrong analytical, problem-solving, and communication skillsExcellent organizational and time-management skills

Description About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com About EssenceMediacom: A Leading WPP Media Brand EssenceMediacom is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world s best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve. Role Summary and Impact Responsible for client serving and end to end digital campaign planning & management Reporting of the role Reports to the Director on the business. 3 best things about the job: Gain full-funnel agency exposure in a horizontally integrated structure, offering holistic experience. Gain category insights in the 2-wheeler segment across brand campaigns Grow your network and build planning skills across platforms within an agency committed to nurturing talent. Measures of success In three months, you would have: Earned client confidence through flawless implementation Established strong internal relationships within functions for efficient navigation. In six months, you would have: Demonstrated hands-on knowledge and the ability to drive full funnel solutions Driver innovative solutions and end to end partner management for bringing such ideas to life In 12 months, you would have: Independently lead and deliver campaign KPIs with innovative and industry first solutions Responsibilities of the role: Extract insights through data mining & competitive analysis Effectively communicate with internal and external audiences Ensure meticulous attention to detail and accuracy in all submissions. Supervise and design media plans using relevant tools. Proactively offer client inputs and directions, ensuring responsiveness to client needs. Ability to steer client review meetings on regular basis Seamless execution, and reconciliation of all campaigns Skills and Experience Minimum 7 years of experience , with last 1 year in a similar role. Possess inquisitiveness and a positive team player attitude. Demonstrate excellent communication, presentation and interpersonal skills Understand latest digital trends and be updated. Ability to calmly multitask and take guidance in hours of need. Good partner relations and ability to challenge the norm Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why we ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice ( https: / / www.wppmedia.com / pages / privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.

Description About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com About EssenceMediacom: A Leading WPP Media Brand EssenceMediacom is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world s best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve. Role Summary and Impact Responsible for client serving and end to end campaign planning & management and driving strategic brand conversations Reporting of the role Reports to the Director on the business. 3 best things about the job: Gain full-funnel agency exposure in a horizontally integrated structure, offering holistic experience. Gain category insights in the 2-wheeler segment. Grow your network and build planning skills across platforms within an agency committed to nurturing talent. Measures of success In three months, you would have: Earned client confidence through flawless implementation and being approachable Established strong internal relationships within functions for efficient navigation. In six months, you would have: Demonstrated hands-on knowledge and the ability to converse across platforms In 12 months, you would have: Independently lead and deliver campaign KPIs Responsibilities of the role: Ensure meticulous attention to detail and accuracy in all submissions. Be proficient with all industry and agency proprietary tools Oversee all aspects of client media campaigns across brands and media channels. Supervise and design media plans using relevant tools. Proactively offer client inputs and directions, ensuring responsiveness to client needs Extract insights through data mining & competitive analysis Initiate and drive quality analysis and cross-category case studies. Seamless execution, and reconciliations of all campaigns Anchor the conversations & build strong relations across SBUs Skills and Experience Minimum 5 years of experience , with last 1 year in a similar role. Possess inquisitiveness and a positive team player attitude. Demonstrate excellent communication, presentation and interpersonal skills Understand 360-degree mediums (offline & online) and their roles on client businesses, including media buying, planning, brand investments, and tool utilization. Ability to calmly multitask and take guidance in hours of need. Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why we ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice ( https: / / www.wppmedia.com / pages / privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.

We are hiring for Associate Vice President - Client Account Management, Hyderabad with a leading consulting organisation. Education : Full time MBA Exp: 16-19 yrs Responsibilities: - To translate account strategy into reality by navigating the firm, curating and delivering the best for the client, and leading core account operations to accelerate profitable growth - Responsible for Account Management, Client management & Mining with other core account operations capabilities. - Assist internal leaders in strengthening relationships and expanding services by generating strategic industry, cross-sector, and company level insights to address client issues. - Partner with key industry leaders on industry priorities and strategies and build a community of effective CAMs that understand industry trends, have marketplace knowledge and the key client issues. - Build relationships with account partners and other industry aligned account leaders to understand their priorities -Develop and distribute content on thought leadership, points of view documents, and webinars. -Develop and manage distribution tracking systems to ensure measurement against marketing KPIs. - Good team management experience required

Position Overview: Head of Operations is a key leadership position responsible for overseeing and managing the operational aspects of events. This role involves in-depth project industry knowledge, planning and execution of project, operational commercials, coordination with various vendors of events to ensure their successful and smooth execution and financial controls with risk mitigation abilities. Here are some of the primary responsibilities and duties typically associated with the position Key Responsibilities: 1. Event Planning: Collaborating with client and event stakeholders to understand the objectives, scope, and requirements of the event. Developing comprehensive event plans that outline the logistical details, timelines, and resources needed. 2. Budget Management: Creating and managing the entire project and operations budget, ensuring all expenses are accounted for and kept within the allocated budget limits. 3. Project Execution: Negotiating contracts with vendors, suppliers, and service providers. Managing relationships with vendors and overseeing their performance during the event. Creation and up-dation of event status vis--vis plan. Daily transparent and real time updates on event status to client servicing teams. 4. Logistics Coordination: Coordinating transportation, accommodation, and other logistical arrangements for attendees, speakers, and performers. 5. Staff Supervision: Leading and managing a team of event staff, including coordinators, assistants, and volunteers. Assigning tasks, providing guidance, and ensuring efficient teamwork. 6. Risk Assessment and Mitigation: Identifying potential risks and challenges associated with the event and implementing strategies to mitigate them. Preparing contingency plans to address any unforeseen issues. 7. Health and Safety Compliance: Ensuring compliance with health and safety regulations and standards to create a secure and risk-free environment for attendees. 8. Technology and Equipment Management: Overseeing the use and maintenance of event-related technology, audio-visual equipment, and other necessary tools. 9. On-site Event Management: Being present during the event to oversee the setup, execution, and breakdown phases. Handling any last-minute issues that may arise. 10. Post-Event Evaluation: Conducting a post-event analysis to assess the event's success and identify areas for improvement. Gathering feedback from stakeholders, attendees, and team members. Discuss the same with Client Servicing team for combined learning for future. 11. Innovation and Creativity: Staying updated with the latest event management trends, technologies, and best practices to enhance the overall event experience. Qualification & Work Experience: 1. Bachelors degree in Business Administration, Marketing, Event Management or Hospitality 2. Additional certifications in event planning or project management 3. 10 - 15 years of experience with minimum 5+ experience in managing operations of events at different scale 4. Significant experience in event management is crucial to assume a leadership role. Candidates should have a proven track record of successfully organizing and executing various types of events, including large-scale conferences, corporate events, media launches, trade shows, etc. 5. As a head of operations, strong leadership skills are vital to effectively manage a team of event professionals, delegate tasks, motivate team members, and create a positive and productive work environment. 6. Exceptional organizational abilities are critical for managing timelines, budgets, contracts, and logistics efficiently. 7. Ability to think quickly on your feet and solve problems effectively. 8. Proficiency in budget management is essential for overseeing event expenses, negotiating contracts with vendors, and allocating resources efficiently. 9. Excellent communication, negotiation, and presentation abilities. 10. In-depth knowledge of the event management industry, including current trends, best practices, and emerging technologies, is essential for staying ahead and delivering successful events. 11. Ability to work under pressure and handle multiple projects simultaneously. 12. Flexibility to travel and work extended hours during peak event seasons. Skills : - EVENTS, EVENT MANAGER, EVENT OPERATIONS, EVENT SALES, EVENT MANAGING, vendor management, operations, event execution, event coordinator, event head,BUDGETING, EVENT PLANNING, EVENT MANAGING, WEDDINGS, CORPORATE EVENT, BTL, ATL, CONCERTS, OPERATIONS, EVENT ORGANISING, EVENT PLANNING, EVENT COORDINATION, EVENT COORDINATOR, CLIENT SERVCING, EVENT HEAD Location : - MUMBAI SUBURBS, MUMBAI ALL AREAS.

Looking for individuals who would rather LEAD than be lead No matter where we go, we manage to amaze clients and inspire others to perform at an optimum level, at the same enjoying the process of watching our business and Sales Representatives develop. Our company deals Client servicing, Sales & Marketing , tied to many accredited and celebrated brands worldwide. The clients we represnt expect the very best and we deliver them exactly that. We search for individuals that are looking for a career that provides a bright future and diverse opportunities. CALL HR fOR FURTHER ENQUITRY - 9137891307 Job description Conducting presentations face to face confidently Build good rapport with clients and customers Conducting team meetings & product training sessions Promote brand identity Strategic marketing development Desired Candidate:- Freshers Immediate Joiners Good communication skills Age limit 18-26 years Fluency in English Candidates interested in Marketing and Management Any Graduate/Post graduate Locations : mumbai all areas, MUMBAI SUBURBS, kalyan,Thane,Navi Mumbai,Mumbai,Dombivli,Panvel,Karjat

As a Business Leader , you will undergo comprehensive on-the-job training to gain in-depth knowledge of our organization and industry, with the opportunity to advance to higher positions based on performance. We are seeking highly motivated and ambitious FRESHERS to join our team as Marketing Team Leader. The role involves intensive training, exposure to various aspects of the organization, and the potential to lead a team based on individual performance. Designation: We are hiring for the Team leader position. The trajectory of growth within the organization includes advancement into roles focused on Business Development and Business Management, offering ample opportunities for professional development and career progression. Location- Thane,Navi Mumbai,Mumbai,Dombivli,Panvel, mumbai all areas, MUMBAI SUBURBS, kalyan JOB TIMING - 9:00 am to 5:00 pm WORKING DAYS - Monday to Saturday Kindly give a call to our HR- 9324483283 for further clarifications.

Job Summary: As a Corporate Trainee, you will be an integral part of our team, working closely with professionals across different departments to gain practical insights into the corporate world. While this is an entry-level position, your eagerness to learn and grow will set the stage for future opportunities within our organization. Key Responsibilities: *Departmental Exposure: Explore through various departments within the organization, including business development, client servicing, and marketing, to gain a comprehensive understanding of our operations. *Training and Development: Participate in training sessions designed to enhance your skills, communication abilities, and overall professional acumen. *Collaborative Projects: Work on real-time projects alongside experienced professionals, contributing your ideas and gaining hands-on experience. *Client Interaction: Shadow senior team members during client meetings, presentations, and negotiations to observe and learn effective client engagement strategies. *Skill Enhancement: Build and refine your communication, teamwork, and problem-solving skills through practical experiences and mentorship. *Networking: Connect with professionals across departments and establish valuable connections within the industry. *Qualifications and Skills: Recent graduate or final-year student in Business, Marketing, or any related field. Basic understanding of business concepts. Excellent communication and interpersonal skills. Eagerness to learn and a positive attitude. Ability to work collaboratively in a team-oriented environment. Location- Thane,Navi Mumbai,Mumbai,Dombivli,Panvel, mumbai all areas, MUMBAI SUBURBS, kalyan Please contact our HR at 9324483283 for further clarifications.

In this Role you will be Responsible For: Provides direction and guidance for administration and results for multiple departments within a function of work area. Translates business plans into objectives and exercises latitude in managing operations. Accomplishes results through the efforts of subordinate managers / professional team members. Assumes lead role responsible for decisions on operating procedure, workflow and the overall quality and success of department(s) assigned. Participates in developing operational and strategic goals and objectives for the organization. Drives NTT DATA s organizational capabilities by developing a highly effective and competent workforce. Viewed as expert or specialist in a specific industry or sector. Typical Years of Experience Typically requires 8+ years relevant experience Typical Years of Leadership Experience Includes 5-7 years managerial/ leadership experience. Minimum Education and Certifications Undergraduate degree or equivalent combination of education and work experience. Graduate degree preferred. Skills Models exceptional influencing and communication skills. Models exceptional client service skills and leadership capabilities. Expert knowledge, understanding and application of project management principles and methodologies. Models expert analytical / problem solving skills. Models exceptional organizational and time management skills. Advanced budgeting, business financial and P&L skills. Advanced ability to develop comprehensive and complex operational and strategic plans. People Leadership - Yes Physical Requirements/ Working Conditions Ability to physically perform general office requirements Must be able to perform essential responsibilities with or without reasonable accommodations. Work Timings: 5:30 p.m. - 3:30 a.m. IST, Monday - Friday. The shift timings can be changed as per client requirements.

In this Role you will be Responsible For: Provides direction and guidance for administration and results for multiple departments within a function of work area. Translates business plans into objectives and exercises latitude in managing operations. Accomplishes results through the efforts of subordinate managers / professional team members. Assumes lead role responsible for decisions on operating procedure, workflow and the overall quality and success of department(s) assigned. Participates in developing operational and strategic goals and objectives for the organization. Drives NTT DATA s organizational capabilities by developing a highly effective and competent workforce. Viewed as expert or specialist in a specific industry or sector. Typical Years of Experience Typically requires 12-15 years relevant experience Typical Years of Leadership Experience Includes 5-7 years managerial/ leadership experience. Minimum Education and Certifications Undergraduate degree or equivalent combination of education and work experience. Graduate degree preferred. Skills Models exceptional influencing and communication skills. Models exceptional client service skills and leadership capabilities. Expert knowledge, understanding and application of project management principles and methodologies. Models expert analytical / problem solving skills. Models exceptional organizational and time management skills. Advanced budgeting, business financial and P&L skills. Advanced ability to develop comprehensive and complex operational and strategic plans. People Leadership - Yes Physical Requirements/ Working Conditions Ability to physically perform general office requirements Must be able to perform essential responsibilities with or without reasonable accommodations. Work Timings: 5:30 p.m. - 3:30 a.m. IST, Monday - Friday. The shift timings can be changed as per client requirements.

Educational Qualifications: Any graduation ,and MBA/PGDM Job Responsibilities: Position holder will be an individual contributor Build and manage productive, professional relationships with clients Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in clients e-catalog are accurately defined Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets Systematic follow-up and time-bound closures Prompt resolution of complaints Daily 4-5 in person meetings (F2F) with clients onsite Skills Required: Client Services , B2B , Customer Service Candidate Attributes: Application of sales techniques Active listening and understanding the business contexts of clients Good Verbal and written communication Ability to work independently You Can Apply if you have: 70%+ marks in 10th and 12th B Tech / Graduate with minimum 2 years experience in sales Freshers with a Post Graduate Degree in Management

Our sales professionals focus on face to face sales presentations as they provide our clients an opportunity to know IndiaMART & value addition IndiaMART can bring to their respective business. This position allows you to build new clients for the organization, build rapport and trust in both yourself and the company. Our top sales professionals are passionate and driven in order to produce top results, all the while maintaining integrity. Position holder will be an individual contributor, responsible to drive sales activities within assigned region. Educational Qualifications: Any graduation ,and MBA/PGDM in Marketing Job Responsibilities: To generate leads from given database & Identify decision makers within targeted leads and initiate the sales process. To penetrate all targeted accounts and originate sales opportunities for the company's products and services. To set up and deliver sales presentations, product/service demonstrations on daily basis. To ensure systematic follow-up with the client organizations to take the sales pitch to time-bound closure. To be an interface between the customer and internal support teams to ensure that the customer receives the best possible service from the company. To ensure that all payments are collected as per the company's payment terms. Ensure adherence to sales processes and requirements. Achievement of monthly, quarterly & yearly business plan. Ready for FIELD SALES. Skills Required: Acquisition Sales , Direct Sales , B2B , Client Acquisition , Business Development Candidate Attributes: Bachelor's degree 56% in 10th &12th and 60%in graduation experienced can also apply Should have laptop/internet/android Should have own vehicle(DL/RC

We are seeking an experienced and dynamic Regional Manager to lead our sales team. The idealcandidate will be responsible for driving sales growth, developing strategies to expand market share, and ensuring the achievement of revenue targets within the designated region. This role requires strong leadership skills, a strategic mindset, and a proven track record in sales management. Educational Qualifications: Any graduation ,and MBA/PGDM Job Responsibilities: Managing a 3-Tier Team of 20+ Execs, TLs, and BMs. Accurately plan, forecast, and achieve fortnightly, monthly client retention and revenuetargets from the assigned set of clients. Build and manage productive, professional relationships with clients. Hire, Train, and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs. Ensure prompt resolution of client complaints. Provide consultation to clients on digital marketing, recommend and offer digital marketingsolutions. Daily 2-3 in person meetings (F2F) with clients onsite. Skills Required: B2B , Client Servicing , Team Handling , Revenue Generation Candidate Attributes: Application of sales techniques. Quick thinking and problem-solving. Verbal communication with active listening. Vision and foresight to create new opportunities for customers. Team Management & Interpersonal skills. Understanding of Client Segmentation, Data & Report Management.

We are seeking an experienced and dynamic Regional Manager to lead our sales team. The ideal candidate will be responsible for driving sales growth, developing strategies to expand market share, and ensuring the achievement of revenue targets within the designated region.This role requires strong leadership skills, a strategic mindset, and a proven track record in sales management. Educational Qualifications: Any graduation ,and MBA/PGDM Job Responsibilities: Managing a 3-Tier Team of 20+ Execs, TLs, and BMs. Accurately plan, forecast, and achieve fortnightly, monthly client retention and revenue targets from the assigned set of clients. Build and manage productive, professional relationships with clients. Hire, Train, and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs. Ensure prompt resolution of client complaints. Provide consultation to clients on digital marketing, recommend and offer digital marketing solutions. Daily 2-3 in person meetings (F2F) with clients onsite. Skills Required: B2B , Directing Teams , Client Servicing , Field sales , Direct Sales , Revenue Generation Candidate Attributes: Application of sales techniques. Quick thinking and problem-solving. Verbal communication with active listening. Vision and foresight to create new opportunities for customers. Team Management & Interpersonal skills. Understanding of Client Segmentation, Data & Report Management.

Senior Executive Tele Sales and Client Servicing Key Success factors for an Individual: Customer Champion at Heart Hunger to learn and grow Ability to build rapport with customers instantly Able to sell high value products to customers What the Role offers : The position holder will be an individual contributor Build and manage productive, professional relationships with clients Ensure that clients are using and derive benefit from IndiaMART Key Responsibilities : Achieve weekly, monthly sales and client retention targets Prompt resolution of client complaints Daily 18-20 client video meetings and call discussions Accurate mapping of products/services in clients e-catalog Systematic follow-up with the clients to ensure time-bound closure Critical Skills of a Suitable Candidates : Application of sales techniques Good Verbal and written communication Ability to multi-task and work independently Should have a laptop and regular WiFi connectivity Educational Qualifications: Any graduation,orAny PG Skills Required: upsell,Holiday Packages,Lead Generation,travel sales,educational sales,tele sales,Client Services,cold calling,bde,outbound sales,inside sales,client retention

Brand Management Drive/support marketing communication for any part of the business, including all employees, as the company may require. Craft clear and compelling content for various internal & customer-facing external communication channels (webpages, email campaigns, mobile app notifications, etc. ) Translate communication plans/briefs from various internal teams to the creative team of agencies/ freelancers (copywriters, editors and designers) and execute/deliver effective creatives on time. Ensure all the content & creatives delivered aligns with our brand voice. Continuous Improvement on Communication & Creatives based on analytics and feedback from stakeholders to improve reach, adoption, and engagement Manage marketing materials' production, ensuring they align with brand guidelines. Develop and execute initiatives to enhance employee engagement and strengthen our employer brand Manage online reputation to ensure IndiaMART is reflected as a great place to work Develop campaigns through social media, events and other channels to build brand affinity and advocacy amongst employees Experience Range: 2 - 5 years Educational Qualifications: Any graduation,andMBA/PGDMin Advertising/Mass Communication,MBA/PGDMin Marketing Skills Required: client servicing,Creative Agency,Branded Content,Copywriting Candidate Attributes: At least three years of experience in a marketing or communications role, preferably with a creative or digital agency background. Candidates with supervisory roles within a creative team will be given preference. Outstanding written and verbal communication skills in English & Hindi. Possess exceptional copywriting skills with the ability to craft compelling and engaging content, complemented by a strong sense of design to ensure visual alignment with brand aesthetics and communication goals. MBA degree Mandatory

Client Servicing - B2B sales and Service This position allows you to build new clients for the organization, build rapportand trust in both yourself and the company. Our top sales professionals are passionate and driven in order to produce top results, all the while maintaining integrity. Our sales professionals focus on face-to-face sales presentations as they provide our clients an opportunity to know IndiaMART & value addition IndiaMART can bring to their respective business. Position holder will be anindividual contributor, responsible to drive sales activities within assigned region. Educational Qualifications: Any graduation,orMBA/PGDMin Marketing Job Responsibilities: To generate leads from a given database & Identify decision makers within targeted leads and initiate the sales process. To penetrate all targeted accounts and originate sales opportunities for the company's products and services. To set up and deliver sales presentations, product/service demonstrations on a daily basis. To ensure systematic follow-up with the client organizations to take the sales pitch to time-bound closure. To ensure that all payments are collected as per the company's payment terms. Skills Required: B2B,B2B Marketing,B2B Marketing Strategy,New Client Acquisitions,Direct Client Interaction Candidate Attributes: 1) Quick thinking and problem-solving skills 2) Excellent verbal communication skills 3) Excellent active listening skills 4) Innovative vision and foresight to anticipate and create new opportunities that resonate with your customer.

Create campaign strategies and monitor the execution to achieve the brand objectives. Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc. Develop, implement and manage a brand's social media strategy on a monthly basis. In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting. Measure the success of every social media campaign, as per required metrics. Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands. Communicate with industry professionals and 3rd party vendors if and when required. Provide constructive feedback to the team(copy & design) to achieve desired results. Requirements: Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred). 3+ years of proven experience in social media management within a client-based agency or related environment. Demonstrated success in devising and executing impactful social media strategies for a variety of clients. Excellent written and verbal communication skills, conveying ideas clearly to internal teams and clients. Profound understanding of social media platforms, algorithms, content formats, and best practices. Proven track record of generating exceptional results via integrated marketing strategies(online+offline).

Responsibilities: 1. Developing, generating, and growing new business- branding, website, marketing, and creating innovative business plans for clients. 2. Managing both our existing sales pipeline and developing new business opportunities Identifying opportunities for new business development through following up on leads and conducting research on target clients. 3. Selling Web and Digital marketing services/solutions including SEO, Google, PPC, social media marketing, B2B marketing, Branding, website development, and other services. 4. Create effective and persuasive proposals. 5. Excellent presentation, pitches, proposal, negotiation, and customer relationship skills. 6. Maintain an active schedule of prospecting calls. 7. Assist in the coordination and implementation of marketing strategies, and delegate tasks that achieve strategic goals

As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Position holder will be an individual contributor Build and manage productive, professional relationships with clients using telephonic and/or video conversations Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in clients e-catalog are accurately defined Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets Systematic follow-up and time-bound closures Prompt resolution of complaints Daily 10-15 meaningful telephone/video calls with clients Educational Qualifications: Any graduation ,or MBA/PGDM Skills Required: Sales , Customer Service , Business Delivery , Convincing People , Renewals Job Code: KL-VFPWQP2P

This position allows you to build new clients for the organization, build rapportand trust in both yourself and the company. Our top sales professionals are passionate and driven in order to produce top results, all the while maintaining integrity. Our sales professionals focus on face-to-face sales presentations as they provide our clients an opportunity to know IndiaMART & value addition IndiaMART can bring to their respective business. Position holder will be anindividual contributor, responsible to drive sales activities within assigned region. Educational Qualifications: Any graduation ,or MBA/PGDM in Marketing Job Responsibilities: To generate leads from a given database & Identify decision makers within targeted leads and initiate the sales process. To penetrate all targeted accounts and originate sales opportunities for the company's products and services. To set up and deliver sales presentations, product/service demonstrations on a daily basis. To ensure systematic follow-up with the client organizations to take the sales pitch to time-bound closure. To ensure that all payments are collected as per the company's payment terms. Skills Required: B2B , B2B Marketing , B2B Marketing Strategy , New Client Acquisitions , Direct Client Interaction Candidate Attributes: 1) Quick thinking and problem-solving skills 2) Excellent verbal communication skills 3) Excellent active listening skills 4) Innovative vision and foresight to anticipate and create new opportunities that resonate with your customer.

Relationship Manager-Alternate Asset Group-ARD Funded High Teen Products The key responsibilities of the role will be as follows: Acquiring NTB customers with ticket sizes from 15 200 crs. Managing portfolio in terms of servicing all allocated clients. Structuring & customizing the products to suit the customers requirements Responsible for the end to end monitoring of the portfolio Building distribution to maximize loan book. Job Requirements Min 5 years of experience in Banks / NBFCs Knowledge of Lending products DSA Management expertise Good Communication Skills.