2364 Client Servicing Jobs - Page 37

Key Responsibilities: Client Support: Provide prompt and efficient assistance to clients via phone, email, and in-person interactions. Issue Resolution: Address and resolve client issues and concerns, escalating to senior staff when necessary. Relationship Building: Develop and maintain strong relationships with clients to foster loyalty and repeat business. Account Management: Assist in managing client accounts, ensuring all information is up-to-date and accurate. Roles to be performed :- *Ability to work collaboratively in a team environment and support cross- functional initiatives. * Fresher/ Graduate or Post Graduate * A great learning attitude *Age 18-27 years. *Experience 0-2 years. *Able to join us IMMEDIATELY *Research and analytical skills. Location: Dombivli,Panvel

Caliber Organisation is a leading client servicing company, catering to esteemed organizations such as UNICEF, IndusInd Bank, Axis Bank, AU Small Finance Bank, and HDFC Bank. We are committed to nurturing talent and providing a platform for career growth. As a Business Leader , you will undergo comprehensive on-the-job training to gain in-depth knowledge of our organization and industry, with the opportunity to advance to higher positions based on performance. We are seeking highly motivated and ambitious FRESHERS to join our team as Marketing Team Leader. The role involves intensive training, exposure to various aspects of the organization, and the potential to lead a team based on individual performance. Designation: We are hiring for theTeam leader position. The trajectory of growth within the organization includes advancement into roles focused on Business Development and Business Management, offering ample opportunities for professional development and career progression. Location:Dombivli,Panvel

RSMs dedicated Family Office Enterprise (FOE) practice helps define and sustain a familys vision across their family office, operating business and investment structures. We seek to understand the goals of ultra-high net worth families with our customized and integrated cross-Line of Business services, technology and insights. We meet our clients where they are along their wealth journey and assist to provide solutions across the family office lifecycle. From creation to transformation, we take a holistic approach to governance, family education, risk management, privacy/data security and technology outsourcing? Our community of professionals focuses on your success. ?? As part of the team, you will have the following to support you in your professional journey:? Exposure to strategic tax planning, business advisory and compliance work? A customized well-defined career path to match your professional goals? Access to specialized trainings and programs, cutting edge technology, annual goal setting, career advisors and coaches with real time feedback for developmental growth? As a Tax Senior Associate , you will be responsible for the following, focused on your technical expertise and ability to work on a collaborative team to deliver excellent client service. You will have an opportunity to work across various client types (family office, business owners, ultra-high net worth individuals and families) to gain experience in the following areas:? Individual tax planning and compliance? Entity tax planning and compliance?? Trust / Estate / Gift tax planning and compliance? You will continue to develop your technical expertise , build long-lasting client relationships and gain experience by working on a high-performing collaborative team dedicated to solving complex business and family issues while providing excellent client service. ? As part of our commitment to elevate our talent experience, preparation of our client s tax filings utilize cutting edge technology that help expedite and elevate your role to issue spotting and advisory. ? As a Tax Senior Associate, your responsibilities are focused around the following:? Plan and execute tax engagements as part of a collaborative team, including tax compliance and strategic tax consulting? Review of work to ensure high quality results? Delegate work to team members while providing coaching to develop others? Develop and sustain strong relationships with clients and other professional advisors through a commitment to outstanding client service? Review clients current tax processes to identify inefficiencies and provide enhancements to improve the client experience and reduce tax exposure? Basic Qualifications: ?? ? Bachelors degree in accounting or business-related field? 2-4 years of experience within Family Office, HNWI, or passthrough entities? Strong communication skills (written and verbal) with the ability to work as part of a collaborative team? Excellent client relations and interpersonal skills and able to work?closely with clients to answer questions or to collect necessary information for client service engagements? Outstanding organizational skills with the ability to handle multiple priorities and take ownership of assigned tasks? Ability to complete tax planning and research tasks? Solid technical skills in accounting, tax compliance and research, tax compliance review experience is a plus?

Business Manager This role requires a strategic thinker with strong leadership abilities and a proven track record in business management Experience Range: 3 - 7 years Educational Qualifications: Any graduation ,and MBA/PGDM Job Responsibilities: This role requires a strategic thinker with strong leadership abilities and a proven track record in business management Skills Required: Client Services , B2B , Cross Selling , Customer Retention Candidate Attributes: Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 2-3 in-person client meetings daily to strengthen relationships and drive business outcomes.

Regional Manager We are seeking an experienced and dynamic Regional Manager to lead our sales team. The idealcandidate will be responsible for driving sales growth, developing strategies to expand market share, and ensuring the achievement of revenue targets within the designated region. This role requires strong leadership skills, a strategic mindset, and a proven track record in sales management. Experience Range: 4 - 7 years Educational Qualifications: Any graduation ,and MBA/PGDM Job Responsibilities: Managing a 3-Tier Team of 20+ Execs, TLs, and BMs. Accurately plan, forecast, and achieve fortnightly, monthly client retention and revenuetargets from the assigned set of clients. Build and manage productive, professional relationships with clients. Hire, Train, and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs. Ensure prompt resolution of client complaints. Provide consultation to clients on digital marketing, recommend and offer digital marketingsolutions. Daily 2-3 in person meetings (F2F) with clients onsite. Skills Required: B2B , Client Servicing , Team Handling , Revenue Generation Candidate Attributes: Application of sales techniques. Quick thinking and problem-solving. Verbal communication with active listening. Vision and foresight to create new opportunities for customers. Team Management & Interpersonal skills. Understanding of Client Segmentation, Data & Report Management.

Regional Manager We are seeking an experienced and dynamic Regional Manager to lead our sales team. The idealcandidate will be responsible for driving sales growth, developing strategies to expand market share, and ensuring the achievement of revenue targets within the designated region. This role requires strong leadership skills, a strategic mindset, and a proven track record in sales management. Experience Range: 4 - 7 years Educational Qualifications: Any graduation ,and MBA/PGDM Job Responsibilities: Managing a 3-Tier Team of 20+ Execs, TLs, and BMs. Accurately plan, forecast, and achieve fortnightly, monthly client retention and revenuetargets from the assigned set of clients. Build and manage productive, professional relationships with clients. Hire, Train, and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs. Ensure prompt resolution of client complaints. Provide consultation to clients on digital marketing, recommend and offer digital marketingsolutions. Daily 2-3 in person meetings (F2F) with clients onsite. Skills Required: B2B , Client Servicing , Team Handling , Revenue Generation Candidate Attributes: Application of sales techniques. Quick thinking and problem-solving. Verbal communication with active listening. Vision and foresight to create new opportunities for customers. Team Management & Interpersonal skills. Understanding of Client Segmentation, Data & Report Management.

Manage entire sales process for the Area and drive revenues for all products ensure adherence to Standard Operating Procedures (SOPs) Implement sales and marketing plans Follow-up & closure of sales leads

ROLES AND RESPONSIBILITY : Looking for individuals who would rather LEAD than be lead No matter where we go, we manage to amaze clients and inspire others to perform at an optimum level, at the same enjoying the process of watching our business and Sales Representatives develop. Our company deals Client servicing, Sales & Marketing , tied to many accredited and celebrated brands worldwide. The clients we represnt expect the very best and we deliver them exactly that. We search for individuals that are looking for a career that provides a bright future and diverse opportunities. Job description *Conducting presentations face to face confidently *Build good rapport with clients and customers *Conducting team meetings & product training sessions *Promote brand identity *Strategic marketing development Desired Candidate:- *Freshers *Immediate Joiners *Good communication skills *Age limit 18-26 years *Fluency in English *Candidates interested in Marketing and Management

"THE FIRST STEP TO MOVE MILES ABOVE THE REST" Required Candidate profile- *Understand potential customer requirements and how they relate to our portfolio. *Contacting potential Customers IT Managers and IT Heads of Corporates, establish rapport arrange meetings and present products and services. *Researching organizations and individuals to find new business opportunities. *Increasing the value of current customers while attracting new ones. *Finding and developing new markets and improving sales. *Customer engagement & conversion by using Inside Sales route and/or in person meeting *Developing quotes and proposals for Customers. REQUIRED CANDIDATE PROFILE * Fresher/ Graduate or Post Graduate * Enjoy meeting people and able to develop in a team environment. * Fresher/ Graduate or Post Graduate * A great learning attitude *Able to join us IMMEDIATELY *A team player Start creating your future with us today Skills : - CLIENT SE RVICING, Marketing, sales, Business development, selling, corporate sales,field sales, HNI, field work, advertisement, branding,B.com, BBA, BMM, BBM, BA, BMS, MMS, PG communication skills, leadership, influencing skills, team management, team building, decision making, time management, analytical skills, interpersonal skills, management skills, organizational skills, problem solving skills, DIPLOMA, MBA, sales, sales executive, sales manager, management, sales profile,lead generation,market,digital marketing, digital sales, management, google, bank, Location : - Mumbai all areas, MUMBAI SUBURBS, Kalyan, Dombivli, Panvel

:. Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS. We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more. . We are seeking an experienced Sales Manager with a minimum of 4 years of experience to lead our sales team, develop strategies to drive sales performance, and ensure the achievement of sales targets. Key Responsibilities:. Develop and implement sales strategies to drive growth and revenue. Lead and mentor the sales team, setting goals and performance metrics. Manage key client relationships and ensure customer satisfaction. Monitor and analyze sales performance and market trends to adjust strategies accordingly. Required Qualifications:. Minimum of 4 years of experience in sales management. Strong leadership and team management skills. Proven track record of achieving sales targets and driving growth. Why Join Us. Competitive pay (‚1200/hour). Flexible hours. Remote opportunity. NOTEPay will vary by project and typically is up to Rs. 1200 per hour (if you work an average of 3 hours every day that could be as high as Rs. . Shape the future of AI with Soul AI!.

We are seeking a dynamic and motivated individual to join our team as a MANAGEMENT TRAINEE. In this holistic role, you will be an integral part of our B2B sales team, contributing to the growth and success of the organization. This position offers a unique opportunity for career development, with the selected candidate being trained for management-level responsibilities. Training for Management: The selected candidate will undergo comprehensive training, equipping them with the skills and knowledge required to take on management-level responsibilities. This includes mentorship, leadership workshops, and exposure to diverse aspects of our organization's operations. Comprehensive Training- Receive comprehensive training on our telecom equipment products, ensuring you have the knowledge and expertise to excel in your role. Professional Growth Opportunities- We aim at fostering the professional development of our employees. Benefit the opportunity to enchance your knowledge and advance within the company. Networking- Build professional connections within the industry, opening doors to future opportunities and collaboration. Skills : - "Client Servicing", Hospitality", Hotel Management, Acting, Models, Actor, Singing, Aviation, Cusotomer Service, Marketing Management, Solving Queries, Leadership Development, Bdm, Event Management, Field Management, A,E,I,O,U, Artist, Pr, Publicity, Brand Campaings, Brand Awareness, Bpo, Call Centres, Channel Sales, Mass Media, Entreprenuership, Insurance, Local Sales, Lead Generation, Dealer Sales, Agency Sales, Cabin Services, Flight Attendant, Cross Selling, Upselling, Tele Sales, Crm, Client Relation, Client Servicing, direct sales, intern, internship, corporate, fresher, interpersonal, communication, head, banking, banker, bank, Location : - Mumbai All areas,Thane,Navi Mumbai

We train and develop freshers at different level of BUSINESS giving them an exposure in marketing,management, team handling, client servicing, training & Development, Accounts and Finance. Job Role- * Working for business management and development profile for clients. * Training and developing people in business management and development * Managing clients and providing the best services * Doing B2B campaigns for business management and development * Organizing events, seminars and workshop at corporate level * Maintaining relationship with HNI Clients and customers * Handling a team of 20-25 associate Required Candidate profile *Graduates & post Graduates who aspires to build themselves as leaders in the industry *Dynamic & Hardworking *Ambitious & Positive Thinker * Freshers can Apply * Post Graduate/Graduate Freshers Location-Thane,Mumbai,Navi Mumbai,Mumbai All Areas, Kalyan/Dombivli

Required Candidate profile Caliber Organisation is a leading client servicing company, catering to esteemed organizations such as UNICEF, IndusInd Bank, Axis Bank, AU Small Finance Bank, and HDFC Bank. We are committed to nurturing talent and providing a platform for career growth. As a Management Trainee, you will undergo comprehensive on-the-job training to gain in-depth knowledge of our organization and industry, with the opportunity to advance to higher positions based on performance. Location- Thane,Navi Mumbai,Mumbai,Dombivli,Panvel,Karjat,mumbai all areas, MUMBAI SUBURBS, kalyan Desired Candidate Profile *Dynamic & Hardworking *Freshers *Excellent Interpersonal and Communication skills *Graduate & Post Graduate Freshers *Freshers willing to get trained in all the areas of management.

We hire candidates, train and develop them in various aspects of BANKING SALES EXECUTIVE. (Management Practical exposure.) . To cultivate effective managers, we ensure they acquire a comprehensive understanding of various departments encompassing Branding and Promotion, Sales and Marketing and more. This approach enhances their understanding of the corporate sector, fostering well-rounded expertise. You will begin your role with sales and marketing, client management, business strategy and your growth would be into the management profile. Location: Thane,Navi Mumbai,Mumbai,Dombivli,Panvel

As an Business management Associate, you will play a key role in supporting the development and execution of advertising campaigns for our clients. You will work closely with cross-functional teams to ensure that business initiatives are aligned with business objectives and effectively communicate the client's message to their target audience. From campaign planning and strategy to media buying and performance analysis, you will be involved in every aspect of the advertising process. Responsibilities: *Collaborate with the advertising team to plan and strategize advertising campaigns based on client objectives and market insights. *Develop a deep understanding of the products or services being advertised, including features, benefits, and target audience. *Assist in the development and production of advertising materials, ensuring alignment with brand guidelines and messaging. *Research and select appropriate media channels for advertising campaigns, negotiate rates, and purchase ad space or airtime. *Analyze the performance of advertising campaigns using various metrics and prepare reports to evaluate effectiveness and identify areas for improvement. *Conduct market research to identify consumer trends, preferences, and insights that can inform advertising strategies. Stay updated on industry trends and innovations in advertising technology, platforms, and techniques. *Able to join us IMMEDIATELY. Skills : - Advertising, Product Management, Management Interns, Associates, Management Freshers, Product, Marketing, Branding, promotion Client Management, Client servicing, Marketing, sales, Business development, selling, corporate sales, field sales, field work, advertisement, branding, communication skills, leadership, Team management, Event Coordinator, sales, sales executive, sales manager, management, sales profile, Customer Service Locaiton : - mumbai all areas, MUMBAI SUBURBS, kalyan,Thane,Navi Mumbai,Mumbai,Dombivli,Panvel

Position holder will be an individual contributorBuild and manage productive, professional relationships with clients using telephonic and/or video conversations Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in clients e-catalog are accurately defined Prompt resolution of client complaints Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closures Daily 10-12 meaningful telephone/video calls with clients Educational Qualifications: Any graduation Skills Required: Sales , Customer Service , Telecalling , Telesales , Business Delivery

As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform utilization Maximize revenue through upselling and cross selling Ensure systematic follow-up, time-bound closures and prompt resolution of complaints Qualifications: Strong academic background with over 70% marks in 10th and 12th grade. Any graduate with minimum 9 months experience in sales Freshers with a Post Graduate Degree in Management Why Join IndiaMART: Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how businesses buy and sell. Weekly Salary: We are Indias first organization to introduce weekly payout of salaries to ensure better financial planning & stability for our employees. Attractive Incentives: Our incentive programs are designed to recognize and reward your hardwork, allowing you to earn more as you achieve more. Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories. Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning & development. Educational Qualifications: Any graduation ,and Any PG Skills Required: Direct Sales , Field Sales , Key Account Manager , Revenue Generation , Up Selling , Cross Selling , Renewals , Business Development , Client Handling , Sales , B2B Annual Salary Range: --> INR 3,00,000 - 4,80,000 Candidate Attributes: The essential skills required for the role are active listening, good verbal and written communication, ability to work independently and customer orientation.

:. Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS. We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more. . We are seeking an experienced Sales Manager with a minimum of 4 years of experience to lead our sales team, develop strategies to drive sales performance, and ensure the achievement of sales targets. Key Responsibilities:. Develop and implement sales strategies to drive growth and revenue. Lead and mentor the sales team, setting goals and performance metrics. Manage key client relationships and ensure customer satisfaction. Monitor and analyze sales performance and market trends to adjust strategies accordingly. Required Qualifications:. Minimum of 4 years of experience in sales management. Strong leadership and team management skills. Proven track record of achieving sales targets and driving growth. Why Join Us. Competitive pay (‚1200/hour). Flexible hours. Remote opportunity. NOTEPay will vary by project and typically is up to Rs. 1200 per hour (if you work an average of 3 hours every day that could be as high as Rs. . Shape the future of AI with Soul AI!.

:. Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS. We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more. . We are seeking an experienced Sales Manager with a minimum of 4 years of experience to lead our sales team, develop strategies to drive sales performance, and ensure the achievement of sales targets. Key Responsibilities:. Develop and implement sales strategies to drive growth and revenue. Lead and mentor the sales team, setting goals and performance metrics. Manage key client relationships and ensure customer satisfaction. Monitor and analyze sales performance and market trends to adjust strategies accordingly. Required Qualifications:. Minimum of 4 years of experience in sales management. Strong leadership and team management skills. Proven track record of achieving sales targets and driving growth. Why Join Us. Competitive pay (‚1200/hour). Flexible hours. Remote opportunity. NOTEPay will vary by project and typically is up to Rs. 1200 per hour (if you work an average of 3 hours every day that could be as high as Rs. . Shape the future of AI with Soul AI!.

ROLE OVERVIEW Engage 360 is designed to revolutionize e-commerce marketing with cutting-edge data models, delivering superior ROAS and helping merchants achieve a remarkable 10x ROI. This industry-first omni-channel tool integrates WhatsApp, SMS, Email, and RCS, addressing recent restrictions on WhatsApp marketing communications. As an Enterprise Sales Specialist for Engage 360, you will play a pivotal role in driving revenue growth for this product by onboarding and building long-term relationships with key enterprise clients. Your primary responsibilities will include identifying and targeting high-value accounts, crafting tailored solutions to meet complex business needs, and negotiating strategic contracts. You will collaborate closely with cross-functional teams to deliver exceptional service and ensure client satisfaction. We are looking for motivated individuals who have a strong background in sales and marketing and are passionate about technology and e-commerce. Key Responsibilities : Client Relationship Management : Act as the primary point of contact for assigned high-value D2C brands; build long-term relationships and drive satisfaction. Account Growth : Identify upselling and cross-selling opportunities across Shiprockets suite of services (including logistics, marketing automation, retention, fulfillment). Business Strategy & Consulting : Understand the clients business models, pain points, and growth goals to offer tailored solutions and strategic support. Performance Tracking : Monitor key metrics (GMV, NPS, retention, activation) and work with internal teams to ensure delivery against SLAs. Stakeholder Coordination : Liaise with internal product, tech, operations, and marketing teams to resolve client issues and implement new solutions. Onboarding & Enablement : Oversee the smooth onboarding of new clients and provide training on Shiprocket’s platform and tools. Market Insights : Share customer feedback and market intelligence with internal teams to influence product development and service innovation. Interested folks can share CV at shweta.yadav@shiprocket.com or drop your CV here - https://forms.gle/EJfN5dXXt8dshoG78

:. Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS. We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more. . We are seeking an experienced Sales Manager with a minimum of 4 years of experience to lead our sales team, develop strategies to drive sales performance, and ensure the achievement of sales targets. Key Responsibilities:. Develop and implement sales strategies to drive growth and revenue. Lead and mentor the sales team, setting goals and performance metrics. Manage key client relationships and ensure customer satisfaction. Monitor and analyze sales performance and market trends to adjust strategies accordingly. Required Qualifications:. Minimum of 4 years of experience in sales management. Strong leadership and team management skills. Proven track record of achieving sales targets and driving growth. Why Join Us. Competitive pay (‚1200/hour). Flexible hours. Remote opportunity. NOTEPay will vary by project and typically is up to Rs. 1200 per hour (if you work an average of 3 hours every day that could be as high as Rs. . Shape the future of AI with Soul AI!.

: Job Title: RTM- Client Service Officer LocationMumbai, India Role Description RTM- Client Service Officers (CSO) act as single points of contact for all DB custody clients inquiries for the Security Services (SES) business. The query may pertain to Settlements, Corporate Actions, Income, Reporting, Tax or Account administration. In addition, CSOs liaise with all necessary internal parties to ensure client query resolution in a timely manner. What well offer you 100% reimbursement under child care assistance benefit (gender neutral) Accident and Term life Insurance Your key responsibilities Account Opening/Maintenance/closure for various regions in EMEA. Prepare and review Tax related -ITRA documentation for Europe markets Knowledge of Invoice and billing preparation for clients Autobahn implementation and support. Client management related admin activities. Taking in, examination (HRMP) of client security instructions received via fax, validation of signatures and further processing Clarification of unsettled trades pertaining to the client, the counterparty and/or the depository Proactive client-specific transmission of information to the client Prompt and competent processing of client inquiries via CSS, fax, SWIFT and the telephone Prompt and competent clarification of client complaints Prompt processing, preparation, forwarding and controlling of client instructions in terms of corporate action instructions under consideration of the deadlines Supervision of holdings and instructions in the case of corporate action instructions, including following up on outstanding client instructions and supervising the receipt of missing client instructions Processing of rights claims in terms of transactions over the ex-date (RCL) Processing of inquiries regarding securities and cash turnover which result out of settlement and capital measures Documentation of client communication (Phone call, CSS) Supervision and prompt clarification of short positions on the part of the client Prompt controlling and release of invoices in (Billing application) Identification of the need for client visits, their initiation and where necessary, participation Your skills and experience Knowledge of markets and settlement practices across European markets Knowledge of securities operation products, such as OTC settlement, CCP and Xetra settlement, auto-borrowing, DMA, etc. Knowledge of the client set-up and the service agreements, including knowledge of the respective terms and conditions Prompt reaction to client inquiries within the respective deadlines (see best practice guidelines) Oral and written fluency in English/German and possibly other languages Prompt communication/escalation of extraordinary, difficult and risk-laden client inquiries, as well as complaints Preparedness to take on back-up functions Cooperation within the team, beyond the team (live an open door policy) and adjoining departments Realistic priority-setting under consideration of the total scope of tasks set Efficient, structured, independent and autonomous working How well support you

: Job TitleClient Service Analyst LocationMumbai, India Role Description Client Service is responsible for retaining, growing and developing strategic client relationships for a portfolio of (country, regional or global) clients for which they have primary service coverage responsibility, in line with applicable internal policies and external legal/regulatory frameworks. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Provides support to clients on all day-to-day, service-related queries applying the highest standards for Fund accounting and custody related transactions. Works closely with, but not limited to, onshore teams like Coverage, Sales, Product Managers and Operations to promote Corporate Bank and resolve roadblocks that hinder closure of deals with thorough understanding of policies and compliance guidelines; Liaises with overseas teams to ensure globally / regionally consistent high standards in service solutions for clients. Coordinates and aligns closely with offshore Implementation Team. Provides technical support for electronic banking platforms and self-service apps. Escalates issues to onshore teams in timely manner to manage client expectation & relationship. Escalates issues with respective L2 / L3 support teams if needed. Work closely with onshore teams on E2E procedures and processes. Prepares and provides MIS reports, internally / externally. Contributes to Continuous Improvement activities leading to operational efficiencies Your skills and experience Have a minimum of 5 to 8 years client services experience in the Securities Services business covering Fund Services and preferably Custody also. Be able to handle/address day to day client queries and liaise with both clients and internal stakeholders related to but not limited to clients transactions inquiries, Trade settlements, Cash settlements, FX, Corporate actions, KYC requirements etc. across Global markets. Excellent communication skills, teamwork spirit, positive working attitude and experience in managing discussion with clients. Ability to build relationships by communicating, influencing, and negotiating effectively with internal stakeholders and Clients. Be pro-active and able to resolve and respond to clients queries and issues within the agreed SLA. Diligent to ensure quick escalations on key client issues requiring senior management attention. Strong time management, organizational, planning and follow-up skills, ability to multi-task effectively. Be independent, self-starter and able to liaise with clients and internal stakeholders including senior management. Required excellent team member who can work in virtual global teams and a matrix organization. Proficient in MS-Office applications, especially excel. Dynamic thinking and highly adaptable to constantly changing environment. Ability to work with information/files receiving from multiple directions and able to observe trending during the massive data pool. Able to work under pressure and meet deadlines. Eye for detail and willingness to STP / change the process wherever required. How well support you

: Job Title- SAS (OCR) Tribe Lead Location- Pune SAS organization The Shared Application Service (SAS) division within TDI GTI is responsible for the development, implementation and operation of db-wide global application platforms and services. The focus is on the digitization and automation of processes, as well as the maximization of re-use. With around 500 employees and a global positioning (GER, Bucharest, Pune), the teams work closely with the business and other TDI units in the agile process model. The focus of the platforms covers a complete ecosystem of shared backbone functions. From central document management and workflow to optical character recognition (OCR) or output management systems the range application areas is broad and have multi-layered themes. In addition to classic technologies, AI technologies are increasingly being used in the further development of the overarching platforms - their development and deployment is coordinated together with DB Innovation Management unit. Role Description- Deutsche Bank is seeking an experienced Technology Director to be the Tribe Lead for OCR services which SAS provides across the bank. The role sits within the Shared Applications and Services reporting into Head of Product and Delivery and will be based out of Pune. The individual will be expected to build OCR technology products and services, its adoption across the bank, manage demand pipeline, manage budgets and cost and provide transparency over allocations across various applications. What well offer you 100% reimbursement under child care assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Key Responsibilities : Responsible for development and implementation of the OCR product and delivery strategy within DB. Implementation of international development and onboarding projects in cooperation with the CIO and business departments. Responsible for the product teams and the coordination of the cooperation of international agile development teams, including in Bucharest, as well as with external service providers. Contact person for internal and external stakeholders (business, IT, application management) Responsible for product management for OCR (Optical Character Recognition incl. AI use) and its integration into SAS's overall product portfolio. In doing so, the candidate will work closely with the SAS Tribe and Tribe Engineering Leads. Assess OCR requirements along with the OCR/DMS strategy. The candidate will advise and support implementation strategy taking the banks strategic direction and IT architecture into account. Coordination and optimization of nearshore and offshore locations, as well as vendor engagements which are used to scale. Budget responsibility for assigned products and projects, as well as risk and issue management. Contributions to the further development and realization of the strategic objectives of GTI SAS in particular with regard to increasing re-use effects and synergies. Skills and Experience Post Graduate with Engineering and / or MBA in financial Services. Minimum 15 to 20 years of experience in product and project management or in the management of large IT projects with agile teams. Hands-on experience in document management/OCR solutions as well as an affinity for AI projects. Proven Track Record in Stakeholder Management. Excellent Written and Oral communication skills. Strategic and entrepreneurial mindset as well as problem-solving skills. At least 5 years of experience in working with international teams in an agile set-up and proven ability to influence all types of stakeholders. How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

: Job TitleClient Service Analyst LocationMumbai, India Role Description Client Service is responsible for retaining, growing and developing strategic client relationships for a portfolio of (country, regional or global) clients for which they have primary service coverage responsibility, in line with applicable internal policies and external legal/regulatory frameworks. Work includes: Facilitating interactions with new and existing clients Liaising with clients and supporting their account related queries Building relationships and operations where needed Ensuring adherence to internal policies and external legal/regulatory frameworks What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Provides support to clients on all day-to-day, service-related queries applying the highest standards; Works closely with, but not limited to, onshore teams like Coverage, Sales, Product Managers and Operations to promote Corporate Bank and resolve roadblocks that hinder closure of deals with thorough understanding of policies and compliance guidelines; Liaises with overseas teams to ensure globally / regionally consistent high standards in service solutions for clients. Coordinates and aligns closely with offshore Implementation Team. Provides technical support for electronic banking platforms and self-service apps. Escalates issues to onshore teams in timely manner to manage client expectation & relationship. Escalates issues with respective L2 / L3 support teams if needed. Work closely with onshore teams on E2E procedures and processes. Prepares and provides MIS reports, internally / externally. Contributes to Continuous Improvement activities leading to operational efficiencies Your skills and experience Have a minimum of 5 to 8 years client services experience in the Securities Services business covering Custody & Clearing and preferably Fund Services. Be able to handle/address day to day client queries and liaise with both clients and internal stakeholders related to but not limited to clients transactions inquiries, Trade settlements, Cash settlements, FX, Corporate actions, KYC requirements etc. across Global markets. Excellent communication skills, teamwork spirit, positive working attitude and experience in managing discussion with clients. Ability to build relationships by communicating, influencing, and negotiating effectively with internal stakeholders and Clients. Be pro-active and able to resolve and respond to clients queries and issues within the agreed SLA. Diligent to ensure quick escalations on key client issues requiring senior management attention. Strong time management, organizational, planning and follow-up skills, ability to multi-task effectively. Be independent, self-starter and able to liaise with clients and internal stakeholders including senior management. Required excellent team member who can work in virtual global teams and a matrix organization. Proficient in MS-Office applications, especially excel. Dynamic thinking and highly adaptable to constantly changing environment. Ability to work with information/files receiving from multiple directions and able to observe trending during the massive data pool. Able to work under pressure and meet deadlines. Eye for detail and willingness to STP / change the process wherever required. How well support you