2018 Chatbot Jobs - Page 17

Role Overview We are seeking a Conversational AI Developer with hands-on experience in Voiceflow or any similar tools and a deep understanding of Large Language Models (LLMs) . You will play a key role in building and enhancing intelligent, human-like conversational agents to streamline user experiences across our platform. This is an exciting opportunity to work at the cutting edge of healthcare technology and AI. Key Responsibilities Design, build, and optimize conversational experiences using Voiceflow, ensuring natural and intuitive interactions. Integrate and maintain conversational workflows using custom JavaScript or Python functions. Work closely with the product, design, and engineering teams to iterate on conversation logic, voice tone, and response quality. Connect conversational flows to backend services using APIs and JSON for data processing and dynamic interactions. Apply prompt engineering techniques to enhance LLM performance and user engagement. Monitor bot performance and user interactions to continually refine and improve the experience. Stay updated with the latest in conversational AI, LLM innovations, and emerging technologies. Required Skills & Qualifications Proven experience in conversational AI development, with hands-on expertise in Voiceflow or any similar tools. Strong programming skills in JavaScript or Python to create custom functions and scripts. Solid experience working with APIs and JSON for integrating backend logic. Understanding of Large Language Models (LLMs) such as GPT, including how to fine-tune prompts and generate accurate responses. Ability to translate complex workflows into user-friendly conversational journeys. Excellent problem-solving and communication skills. Skills: javascript,json,prompt engineering,conversational ai,python,chatbot,voiceflow,apis,voicebot,conversational ai development,api,large language models (llms)

Position - Project Manager Job Location - Noida About Zeapl.ai (www.zeapl.com) Zeapl.ai is a Ministry of Electronics and Information Technology supported fast-growing enterprise SaaS startup, working with Fortune-500 companies. Our platform enables enterprises to drive 2-4x higher engagement of users on large scale campaigns. Marketing teams (for customer engagement), Sales & Distribution teams (for sales Team & channel engagement) and Customer Service teams (for driving CSAT / NPS) love what Zeapl has delivered for them. With offices in Noida, Pune and a development center in Indore (India), Zeapl is hiring for its next phase of growth. The Role Lead end-to-end deployment of AI chatbot solutions for enterprise clients. Own timelines, optimize processes, and ensure seamless adoption—directly impacting client success. What You’ll Do: Manage implementations (kickoff to go-live), ensuring 100% on-time delivery. Drive client satisfaction (99%+ CSAT) with SLA-backed issue resolution. Cut deployment cycles by 25% QoQ through process innovation. Mitigate risks—zero surprise escalations, 100% pre-mortem plans. You Should Have: 4+ years in SaaS implementation (chatbot/AI experience preferred). Agile/Jira expertise, technical fluency (APIs, cloud infra). Strong client-facing & cross-functional leadership skills. Excellent written and verbal communication skills. Experience in managing IT, consulting, or SaaS projects. Bachelor's degree in IT, Computer Science or equivalent work experience. What To Expect A challenging position with lots of room for growth and support for personal and professional development with a great opportunity to work with a cross-functional team along with Opportunity to work in a Product company in a vertical B2B niche SaaS A transparent work culture that promotes individuals with fresh ideas Fun events, curated workshops, learning sessions, awards & recognitions etc

About the Company RADcube – A Stlogics Company is dedicated to innovation in AI & Data. Our mission is to leverage cutting-edge technology to create impactful solutions that drive business success. We foster a collaborative and inclusive culture where creativity and teamwork thrive. About the Role We are seeking a highly skilled ML/AI Developer to join our growing team in India. This role involves developing machine learning and deep learning models, building conversational AI applications, and deploying solutions using cloud-native tools. Work Location : Hyderabad (hi-tech City). Shift Timings :EST Time Zone Experience : Min 5+yrs Responsibilities Design and deploy ML/AI models using CNN, RNN, Seq2Seq, and LLMs. Develop and fine-tune NLP-driven solutions and integrate them into chatbot platforms. Build chatbot solutions using Microsoft Bot Framework, Dialogflow, or OpenAI APIs. Preprocess and engineer datasets using Python for training and evaluation. Deploy AI models and services using AWS or Azure. Collaborate cross-functionally with engineering, product, and DevOps teams. Explore and apply RLHF, prompt engineering, and newer AI optimization strategies. Follow Agile development methodology and participate in sprints. Qualifications Bachelor’s or Master’s in ML Engineering (preferred) or Data Science. 5–6 years of experience in ML/AI engineering or data science roles. Strong Python programming skills. Solid knowledge of algorithms like KNN, SVM, Naive Bayes. Proven work with NLP, CNNs, LLMs, and deep learning architectures. Experience working with cloud platforms – AWS or Azure. Prior experience integrating chatbots or conversational AI in production. Required Skills Familiarity with Microsoft Bot Framework, Dialogflow, or OpenAI APIs. Knowledge of model versioning, monitoring, or MLOps practices. Bonus: Open-source contributions or AI research experience. Equal Opportunity Statement We are committed to diversity and inclusivity in our hiring practices. We encourage applications from individuals of all backgrounds and experiences.

With over 20+ years of experience in the IT landscape, we at Saxon.AI have been at the forefront of delivering the transformative power of data, AI & automation to enterprises of all sizes. Our industry knowledge, diverse skill sets, and next-generation technology applied to each business challenge ensure our customer's technology initiatives are deployed, embraced, and scaled for maximum ROI. Whether it's an actionable dashboard, chatbot, intelligent document processing, or an intelligent enterprise app, we'll help you make the right technology choice with the best-fit application process to drive adoption across your business. By building and transferring digital skills, expertise, and ideas from our innovation ecosystem, we constantly evolve and stay relevant with a learn-it-all culture and continuous . Our core DNA is building the technical aspects of a firm’s digital evolution with the power of 4A - Analytics, Apps, AI, and Automation. Role : Junior Web Developer Location: Hyderabad(WFO) Need Someone – Immediate Joinees Experience : 1-4yrs Job Summary: We are looking for an enthusiastic Web Developer with a focus on WordPress to assist in the development, maintenance, and optimization of our WordPress-based websites. The ideal candidate will have foundational skills in web development, a keen interest in WordPress, and a desire to grow their technical expertise in a collaborative environment. Key Responsibilitie s: · Develop and maintain WordPress websites, ensuring functionality, performance, and responsiveness. · Customize WordPress themes and plugins to meet requirements. · Collaborate with designers and developers to implement website features and enhancements. · Write clean, efficient, and well-documented code using HTML, CSS, and jQuery. · Troubleshoot and resolve website issues, including bugs, performance bottlenecks, and compatibility problems. · Assist in optimizing websites for speed, SEO, and user experience. · Stay updated on WordPress updates, best practices, and emerging web development trends. Experience: 1-2 years of experience in web development, preferably with WordPress. Required Skills : · Hands-on experience with WordPress, including configuration and troubleshooting. · Proficiency in HTML and CSS for building and styling web pages. · Working knowledge of jQuery for adding interactivity to websites. · Familiarity with WordPress themes and plugins, including configuration and troubleshooting. · Basic understanding of responsive design principles and cross-browser compatibility. · Strong problem-solving skills and attention to detail. · Ability to work collaboratively in a team environment and communicate effectively. · Eagerness to learn and adapt to new technologies and tools. Preferred Skills (Optional): · Experience with PHP and MySQL for WordPress backend development. · Familiarity with version control systems (e.g., Git). · Basic knowledge of SEO best practices. · Exposure to front-end frameworks or libraries (e.g., Bootstrap).

Job Description Strong experience in Servicenow. Extensive experience in - ITSM, ITOM, ITAM, Experience - 7+ years. Location - PAN India. Key Responsibilities: 1. ServiceNow IVA (Chat Bot) Implementation: Design, develop, and deploy ServiceNow Intelligent Virtual Agents (IVA) to enhance user interaction and support. Customize and configure IVA to meet specific business requirements. Monitor and optimize IVA performance to ensure high levels of user satisfaction. 2. Self Help Cases Deployment: Develop and implement self-help cases within the ServiceNow platform. Ensure that self-help cases are user-friendly and provide effective solutions to common issues. Continuously update and improve self-help cases based on user feedback and evolving business needs. 3. Service Request Automation: Automate service request processes using ServiceNow to improve efficiency and reduce manual intervention. Collaborate with stakeholders to identify automation opportunities and implement solutions. Maintain and troubleshoot automated workflows to ensure seamless operation. 4. Generative AI Integration (Good to Have): Explore and integrate Generative AI capabilities within the ServiceNow platform to enhance IVA and other functionalities. Stay updated with the latest advancements in AI and recommend innovative solutions to improve service delivery. Preferred Skills: Certification in ServiceNow Administration or Development. Experience with scripting languages such as JavaScript. Familiarity with ITIL processes and best practices. Ability to work independently and as part of a team. Proven experience with ServiceNow, specifically in IVA (Chat Bot) development and deployment. Strong understanding of ServiceNow Self Help Cases and Service Request Automation. Experience with Generative AI technologies related to ServiceNow is a plus. Excellent problem-solving skills and attention to detail.

Solution Architect – Gen AI Azure Tech Lead Architect Title - Solution Architect – Gen AI Azure Tech Lead Architect Location : Pune, Hyderabad , Mumbai, Kolkata, Chennai, Bangalore Exp range : 9 to 15 years Interview : L1 Interview Virtual/ L2 Face to face Must Skills: AI/Gen AI, Azure OpenAI, RAG, Python Fast API , Solution Job Summary: We are seeking a highly experienced Solution Architect with deep expertise in Microsoft Azure and AI/Generative AI solutions. The ideal candidate will have hands-on experience architecting and implementing enterprise-grade solutions using Azure services such as Azure Functions, Azure Service Bus, Azure Blob Storage, Azure Monitor, and Azure App Services. Additionally, the architect must possess strong capabilities in modern AI paradigms like Azure Document Intelligence, Azure OpenAI, RAG (Retrieval-Augmented Generation), Embeddings, Langchain, LlamaIndex, LangGraph, and Agentic AI systems. The candidate should be a strong communicator, capable of interfacing with clients, leading cross-functional teams, and delivering quick Proofs of Concept (POCs) where needed. Key Responsibilities: Architect scalable and secure AI and cloud-native solutions using Microsoft Azure services. Lead the design and implementation of AI/Gen AI applications, including: Document extraction and analysis using Azure Document Intelligence. Language model integration using Azure OpenAI. Building RAG pipelines, custom embeddings, and vector store integrations. Implementing agentic frameworks like Langchain, LlamaIndex, LangGraph, or CrewAI. Collaborate closely with product owners, business stakeholders, and engineering teams to gather requirements and define solution blueprints. Guide the engineering team through implementation phases, providing technical leadership and mentorship. Own end-to-end architecture decisions – including data flow, security, observability,and scalability. Prototype solutions and lead rapid development of POCs to validate approaches. Ensure integration with broader enterprise systems and coordinate with otherservice lines as needed. Support performance tuning, cost optimization, and monitoring using tools like Azure Monitor. Required Skills and Experience: Cloud Expertise (Azure): Strong experience with Azure Functions, Azure App Services, Azure Blob Storage, Azure Service Bus, Azure Monitor. Proven ability to build secure and scalable microservices and event-driven architectures on Azure. AI & Generative AI: Hands-on experience with Azure OpenAI Service. Expertise in Azure Document Intelligence for document parsing and extraction. In-depth knowledge of RAG architecture, embeddings, vector databases. Proficient in Langchain, LlamaIndex, and at least one orchestration framework like LangGraph or Crew AI. Knowledge of chatbot development and multi-agent systems. Architecture & Communication: Strong communication and interpersonal skills to interact with customers, present solutions, and align on priorities. Experience leading cross-functional teams and working across service lines. Ability to balance hands-on development and high-level architectural thinking. Preferred Qualifications: 10+ years of overall experience in IT, with at least 5 years in solution architecture. 2+ years of experience in AI/Gen AI space. Certifications in Azure (e.g., Azure Solutions Architect Expert). Familiarity with MLOps and LLMOps practices. Nice to Have: Experience with Kubernetes or containerized deployments on Azure. Familiarity with CI/CD pipelines and DevSecOps best practices. Exposure to enterprise systems such as SharePoint, ERP, or Document Management platforms.

About Organisation: Akshayakalpa is India’s first and most significant, Organic Milk producer every day reaching about 150,000 households in Bengaluru, Chennai and Hyderabad. We believe a lot of wrong has been done to farmers and food in the last few decades and our attempt is to make it right for both. We do this by creating role model farmers in villages who can inspire other farmers to stay put, grow and thrive in their own villages. Responsibilities: Leadership & Strategy: Develop and implement customer engagement strategies that align with the company’s goals and objectives. Lead, mentor, and manage the customer engagement team, fostering a culture of excellence and continuous improvement. Operations Management: Oversee daily customer service operations, ensuring high-quality service delivery across all channels (phone, email, chat, social media). Analyze service metrics and customer feedback to identify trends, areas for improvement, and opportunities for innovation Meet the SLAs and other metrics set as targets as part of management reviews Customer Experience Enhancement: Develop and implement customer service training programs that emphasize best practices and the use of technology. Monitor and assess customer satisfaction through surveys, feedback, and service analytics, take proactive measures to enhance customer experience. Lead the development, implementation, and optimization of chatbot technology to improve customer engagement and operational efficiency. Technology enablement Study various tasks undertaken by the team to evaluate possible automation Work with both internal and external technology teams to build all the tech tools required to automate operations to the maximum possible extent Explore the best practices followed in the market in terms of technology and processes and see how we can implement it Collaboration & Communication: Work closely with other departments (e.g., Sales, Marketing, Technology, delivery ) to ensure a cohesive approach to customer engagement and support. Communicate effectively with stakeholders, providing updates on performance, initiatives, and strategic plans Team Building Build a team and culture that aligns with Akshayakalpa's Vision, values and culture Hire, retain and train employees. Wok with HR team to ensure regular appraisals, feed back and recognition Run various employee engagement activities working closely with HR Build a spirit of collaboration among team members Work on upskilling the team to enable them to take up more value-added roles

The Role As a Software Engineer , you will play a pivotal role in designing, developing, and optimizing BotPenguin’s AI chatbot & Agents platform. You’ll collaborate with product managers, senior engineers, and customer success teams to develop robust backend APIs, integrate with frontend applications, and enhance system performance. This role offers exciting opportunities to build impactful AI-driven solutions and shape the future of conversational automation. What you need for this role Education: Bachelor's degree in Computer Science, IT, or related field. Experience: 1-3 years in software development roles. Technical Skills: Strong understanding of MEAN/MERN Stack technologies. Experience in designing and deploying end-to-end solutions. Hands-on experience in backend API development & UI integration. Familiarity with cloud platforms like AWS and containerization (Docker, Kubernetes). Understanding of AI/ML concepts in development. Knowledge of version control tools like GitLab/GitHub and project management tools like Notion . Soft Skills: Willingness to build something big, Strong problem-solving mindset, proactive approach, and a willingness to learn. What you will be doing Collaborate with the Product Team to plan and implement new features. Work alongside Technical Leads & Senior Developers to define solutions & low-level design. Develop backend APIs and integrate them with frontend applications. Conduct automated unit & integration testing to ensure high code quality. Document technical processes, APIs, and troubleshooting guides. Monitor system performance and suggest improvements to optimize efficiency. Assist the Customer Success Team in resolving technical challenges and enhancing user experience. Top reasons to work with us Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. Job Type: Full-time Pay: ₹200,000.00 - ₹600,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Experience: relevant: 2 years (Required) Work Location: In person

The Role As a Product Technical Lead , you will act as the bridge between the product vision and technical execution. You will lead product architecture discussions, define technical roadmaps, and guide engineering teams to deliver high-performance, scalable solutions for our AI chatbot platform – BotPenguin. This is a high-impact role that demands strategic thinking, hands-on development expertise, and leadership skills to align cross-functional teams toward product success. You will be closely working with product managers, senior engineers, AI experts, and business stakeholders. You will also be responsible for conducting code reviews, mentoring junior developers, and ensuring high software quality standards. This role offers exciting opportunities to build impactful AI-driven solutions and shape the future of conversational automation. What you need for this role Education: Bachelor's degree in Computer Science, IT, or related field. Experience: 5 + years of experience in software engineering with at least 2+ years in a technical leadership role. Technical Skills: Proven experience in scalable system design and product architecture . Strong understanding of MEAN/MERN Stack technologies. Experience in software architecture planning and low-level design. Ability to define and implement product-level architectural patterns. Ability to create and implement scalable, high-performance solutions. Hands-on experience in backend API development & UI integration. Familiarity with cloud platforms like AWS and containerisation (Docker, Kubernetes). Understanding of AI/ML concepts in development. Knowledge of version control tools like GitLab/GitHub and project management tools like Notion . Soft Skills: Strong analytical mindset, leadership skills, and a passion for mentoring junior developers. What you will be doing Lead technical architecture design and roadmap planning for BotPenguin’s core platform. Work alongside the Product Manager to align product vision with technical execution. Collaborate with engineering teams to translate product requirements into scalable solutions . Design and develop core modules of the platform, especially those related to automation, chat assignment, analytics, and multi-agent support . Implement and enforce technical best practices , coding guidelines, and documentation standards. Evaluate and integrate LLM models, AI agents , and automation tools as per evolving product needs. Ensure performance, security, and scalability of applications across global deployments. Support Customer Success and QA teams with technical issue resolution and RCA . Drive technical discussions, conduct code reviews, and ensure timely feature delivery. Foster a culture of continuous improvement, collaboration, and innovation within the tech team. Collaborate with the Product Team to plan and implement technical solutions for new features. Work closely with Technical Leads & Senior Developers to define software architecture and create low-level designs. Conduct code reviews to ensure adherence to best practices and coding standards. Develop backend APIs and integrate them with frontend applications. Conduct automated unit & integration testing to ensure high code quality. Document technical processes, APIs, and troubleshooting guides. Monitor system performance and suggest improvements to optimize efficiency. Assist the Customer Success Team in resolving technical challenges and enhancing user experience. Mentor junior engineers, providing guidance on best practices and career growth. Any other task relevant to the product that may be needed. Top reasons to work with us Lead the architecture and evolution of a fast-growing AI product used globally. Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. Job Type: Full-time Pay: ₹1,800,000.00 - ₹2,000,000.00 per year Benefits: Provident Fund Schedule: Day shift Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Experience: relevant: 3 years (Required) Work Location: In person

Job Title: Python Developer – Data Science & AI Integration Location: Chandkheda, Ahmedabad, Gujarat 382424 Experience: 2–3 Years Employment Type: Full-time Work Mode: On-site About the Role We are seeking a talented and driven Python Developer to join our AI & Data Science team. The ideal candidate will have experience in developing backend systems, working with legal datasets, and integrating AI/LLM-based chatbots (text and voice). This is a hands-on role where you’ll work across modern AI architectures like RAG and embedding-based search using vector databases. Key Responsibilities Design and implement Python-based backend systems for AI and data science applications. Analyze legal datasets and derive insights through automation and intelligent algorithms. Build and integrate AI-driven chatbots (text & voice) using LLMs and RAG architecture. Work with vector databases (e.g., Pinecone, ChromaDB) for semantic search and embedding pipelines. Implement graph-based querying systems using Neo4j and Cypher. Collaborate with cross-functional teams (Data Scientists, Backend Engineers, Legal SMEs). Maintain data pipelines for structured, semi-structured, and unstructured data. Ensure code scalability, security, and performance. Required Skills & Experience 2–3 years of hands-on Python development experience in AI/data science environments. Solid understanding of legal data structures and preprocessing. Experience with LLM integrations (OpenAI, Claude, Gemini) and RAG pipelines. Proficiency in vector databases (e.g., Pinecone, ChromaDB) and embedding-based similarity search. Experience with Neo4j and Cypher for graph-based querying. Familiarity with PostgreSQL and REST API design. Strong debugging and performance optimization skills. Nice to Have Exposure to Agile development practices. Familiarity with tools like LangChain or LlamaIndex. Experience working with voice-based assistant/chatbot systems. Bachelor's degree in Computer Science, Data Science, or a related field. Why Join Us? Work on cutting-edge AI integrations in a domain-focused environment. Collaborate with a passionate and experienced cross-functional team. Opportunity to grow in legal-tech and AI solutions space.

Generative AI Engineer Experience: 4 to 10 Years (with minimum 2+ years in Generative AI) Location: Remote Key Skills Required: Should have experience with architectural development • Proficient with LLMs (GPT-3/4, LLaMA, Bard, Dolly) • Prompt engineering, product/roadmap ownership • Prototype design for Chat, Vision, and Multi-modal use-cases • Advanced degree (Master’s/PhD preferred); research or publication experience is a plus Ideal Profile: • 4 to 10 years of total experience with 2+ yearsin GenAI • Led development of LLM-based platforms for chatbot and vision use-cases • Expertise in GenAI roadmap ownership, LLM fine-tuning, and agent chains

We are looking for a Senior Software Engineer / Technical Architect – B2C Platform to join our Product Engineering team at Thane (Maharashtra – India). The ideal candidate should have 5+ years of experience in building high-scale consumer-facing platforms with a strong foundation in backend architecture and engineering execution. This role demands a product mindset, technical depth, and the ability to ship fast in a collaborative, purpose-driven environment. Top 3 Daily Tasks: ● Architect and build scalable backend services using Java (Spring Boot) and Python (FastAPI/Django). ● Lead key decisions on infrastructure, real-time data pipelines, LLM-integrated systems, and platform observability. ● Collaborate cross-functionally with product, design, and infrastructure teams to ship user-first features at scale. Requirements ● 5+ years of backend development experience with a strong foundation in scalable system design and cloud-native infrastructure. ● Must have experience working with big brands and with good experience in AI. ● Deep hands-on experience with Java, Python , and frameworks like Spring Boot , Django , or FastAPI . ● Proven expertise in building scalable microservices, streaming pipelines, and event-driven systems. ● Strong proficiency with Redis , PostgreSQL , PGVector , and one or more cloud platforms ( AWS/GCP ). ● Exposure to LLM features like RAG , vector search , GPT workflows , or chatbot architectures ● Solid system design capabilities, with the ability to lead architecture reviews and mentor junior developers. * Full-Stack Awareness: ● Comfort with front-end tools like ReactJS for building internal dashboards or quick user-facing utilities. ● Understanding of modern DevOps practices, containerization, and observability tools like Prometheus, Grafana, and OTEL. Nice to have ● Experience working with Agentic systems, real-time infra, or AI-driven product features. ● Prior involvement in building high-performance consumer products from scratch. ● Passion for conscious innovation and building tech that impacts millions.

The Role: As a Product Analyst , you will play a critical role in helping us build data-driven, user-centric features on the BotPenguin platform. You will work closely with Product Managers, Design, Engineering, Marketing, and Customer Success Teams to analyze user behavior, validate feature performance, and uncover growth opportunities through actionable insights. This is an exciting opportunity to join a high-growth product team and influence strategic decisions at the intersection of data, product design, and customer experience. What you need for this role: Education: Bachelor’s degree in Computer Science, Business Analytics, Engineering, Statistics, or related field. Experience: 2-5 years of experience in a product or data analyst role within a SaaS or tech product environment. Technical Skills: Strong expertise in MongoDB and data visualization tools (e.g., Tableau, Power BI, Metabase). Familiarity with Google Analytics, Mixpanel, Hotjar, or other product analytics platforms. Hands-on experience working with Excel/Google Sheets, building dashboards, and extracting user insights. Knowledge of product lifecycle, user funnels, A/B testing, and cohort analysis. Bonus: Exposure to Python, R, or basic scripting for data processing. Soft Skills: Excellent analytical and problem-solving skills. Strong communication and storytelling abilities—able to translate data into strategic insights. Proactive attitude with a willingness to own initiatives and drive improvements. Keen interest in product design, user experience, and tech innovation. What you will be doing: Collaborate with Product Managers to define key metrics, success criteria, and feature adoption benchmarks. Analyze platform usage, customer behavior, and market data to discover pain points and opportunity areas. Generate and maintain weekly/monthly product reports and dashboards for cross-functional teams. Design and evaluate A/B tests, feature rollouts, and experiments to improve user engagement and retention. Work with the Engineering team to ensure accurate data tracking and event instrumentation. Monitor product KPIs and proactively raise red flags for anomalies or unexpected trends. Participate in roadmap discussions, contributing insights backed by data. Assist in user segmentation and support marketing and CS teams with insights for personalized communication and retention strategies. Assist on any other related to the product development or management if required. Top reasons to work with us: Lead the architecture and evolution of a fast-growing AI product used globally. Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. Job Type: Full-time Pay: ₹600,000.00 - ₹800,000.00 per year Benefits: Flexible schedule Leave encashment Provident Fund Schedule: Day shift Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Experience: product analyst : 3 years (Required) Work Location: In person

Job requisition ID :: 85333 Date: Jul 15, 2025 Location: Delhi Designation: Consultant Entity: Deloitte Touche Tohmatsu India LLP Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you will find unrivaled opportunities to succeed and realize your full potential Deloitte is where you will find unrivaled opportunities to succeed and realize your full potential. The Team Deloitte’s Technology & Transformation practice can help you uncover and unlock the value buried deep inside vast amounts of data. Our global network provides strategic guidance and implementation services to help companies manage data from disparate sources and convert it into accurate, actionable information that can support fact-driven decision-making and generate an insight-driven advantage. Our practice addresses the continuum of opportunities in business intelligence & visualization, data management, performance management and next-generation analytics and technologies, including big data, cloud, cognitive and machine learning. Learn more about Analytics and Information Management Practice Work you’ll do as a Consultant The primary role of a Consultant or Sr. Consultant is to be responsible for managing specific sub-work stream (or sub-modules) within a broader project. Sr. Consultants and Consultants on engagements report into the team lead/ manager and are responsible for end to end delivery of the sub-work stream allocated to them. The responsibilities of Consultant can include: Design and develop intelligent chatbots and virtual assistants using Python and LLM technologies (e.g., OpenAI, LangChain, Rasa, Hugging Face). Fine-tune or prompt-engineer large language models for domain-specific tasks. Integrate chatbots into web/mobile platforms, messaging channels (e.g., WhatsApp, Slack), and APIs. Build workflows and pipelines for intent recognition, entity extraction, and context management. Develop fallback strategies, multi-turn conversation flows, and user personalization features. Monitor and optimize chatbot performance using analytics, logging, and feedback loops. Collaborate with data scientists, product managers, and designers to deliver human-like conversational UX. Ensure compliance with privacy, security, and ethical AI standards. Must-Have Skills: 3–6 years of experience in backend development with a strong focus on Python. Proven hands-on experience with LLMs (e.g., GPT-4, LLAMA, Claude) and frameworks like LangChain, LlamaIndex, or Rasa. Strong understanding of NLP concepts including tokenization, embeddings, and prompt engineering. Familiarity with vector databases (e.g., FAISS, Pinecone, Weaviate) and retrieval-augmented generation (RAG). Experience with RESTful API design, integration, and webhooks. Strong debugging and optimization skills for chatbot performance and response accuracy. Experience with Git, CI/CD pipelines, and containerized deployments (Docker, Kubernetes). Experience with state management tools (e.g., Redux, Context API). Familiarity with mobile-specific concerns: permissions, deep linking, offline storage, etc. Skilled in integrating APIs and handling real-time data using REST or GraphQL. Version control using Git and collaborative development tools (e.g., GitHub, Bitbucket). Nice to Have: Familiarity with cloud platforms (AWS, GCP, Azure) and services like Lambda, Sage Maker, or Vertex AI. Knowledge of front-end technologies for chatbot interfaces (e.g., React, HTML/CSS). Experience with speech-to-text and text-to-speech systems. Hands-on experience with logging, monitoring, and A/B testing chatbot flows. Familiarity with ethical AI principles, data privacy regulations (GDPR, HIPAA), and responsible AI practices. You’re a Great Fit If You: Have a strong interest in the evolving field of generative AI and conversational interfaces. Enjoy solving complex problems and building real-world applications that scale. Can independently take ownership of chatbot projects from design to deployment. Thrive in a collaborative, cross-functional, agile environment. Are committed to continuous learning and keeping up with AI innovations. Education: Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Data Science, or a related field. In addition to living our purpose, Consultant across our organization: Ability to execute a project using Agile techniques to quickly deliver value for clients Ability to propose solutions by adopting a customer-centric view of the client’s strategy Ability to combine digital acumen and a domain specialization to create solutions for our clients Ability to build and contribute domain thought-ware for use by the network Ability to select appropriate methods for collecting and analyzing data, and develop informed recommendations that shape or support the client’s business strategy Ability to address client business challenges in the intersection of process and technology Ability to produce a high quality work product and collaborate with others to deliver a superior client experience Ability to deliver key messages with clarity, confidence and poise to instill confidence in clients Ability to incorporate financial information when evaluating strategic options Ability to apply a global and diverse perspective to problem solving Ability to understand how business functions operate and how sector trends impact a client’s business Ability to organize insights and define a logical flow to tell a story when presenting recommendations Builds relationships and communicates effectively in order to positively influence peers and other stakeholders Identifies and embraces our purpose and values and puts these into practice in their professional life Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador Your role as a leader At Deloitte India, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. In addition to living our purpose, Consultant across our organization: Develop high-performing people and teams through challenging and meaningful opportunities Deliver exceptional client service; maximize results and drive high performance from people while fostering collaboration across businesses and borders Influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people Understand key objectives for clients and Deloitte; align people to objectives and set priorities and direction. Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make How you will grow At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help build excellent skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Centre. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our purpose Deloitte is led by a purpose: To make an impact that matters . Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the Communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the world Recruiter tips We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you are applying to. Check out recruiting tips from Deloitte professionals.

What we want to accomplish and why we need you? Jio Haptik is an AI leader having pioneered AI-powered innovation since 2013. Reliance Jio Digital Services acquired Haptik in April 2019. Haptik currently leads India’s AI market having become the first to process 15 billion+ two-way conversations across 10+ channels and in 135 languages. Haptik is also a Category Leader across platforms including Gartner, G2, Opus Research & more. Recently Haptik won the award for “Tech Startup of the Year” in the AI category at Entrepreneur India Awards 2023, and gold medal for “Best Chat & Conversational Bot” at Martequity Awards 2023. Haptik has a headcount of 200+ employees with offices in Mumbai, Delhi, and Bangalore. What will you do every day? As a Project Manager, you will play a pivotal role in building and delivering care bots for the core Reliance businesses and its subsidiaries. This role demands strong multitasking abilities, ensuring seamless collaboration across internal and external teams to deliver impactful solutions powered by conversational AI. Your daily responsibilities will include conducting scrums, managing client calls, unblocking project teams, and developing conversational designs and workflows. You will also measure the performance of deployed bots while ensuring stakeholder alignment and maintaining clear communication across all channels. Managing multiple projects and priorities simultaneously will make each day dynamic and engaging. Ok, you're sold, but what are we looking for in the perfect candidate? We’re looking for an experienced and driven individual with a proven track record in project or product management, preferably in consumer-facing products. The ideal candidate will: Collaborate with the Business Development team to refine proposals for prospective clients. Design conversational solutions that align with business goals while ensuring an exceptional user experience. Proactively engage with clients to unblock internal teams, from requirement gathering to dependency closure. Coordinate with internal and external stakeholders to ensure timely project delivery. Champion effective communication by providing regular updates on project deliverables, timelines, and dependencies. Lead scrums and sprints while providing clear direction to development teams on project scope. Manage a team of engineers and bot builders for project delivery Partner with the Customer Success team to drive continuous improvements in chatbot performance. Requirements: 3-4 years of experience as a Product or Project Manager, preferably with consumer-facing products. Bachelor’s or master’s degree in any field. Strong understanding of the consumer internet ecosystem; experience in the Chatbot/AI domain is a plus. Proficiency in project/program management tools like Jira, along with strong skills in Excel and Word. Excellent project/program management skills, including stakeholder coordination, task prioritization, and timeline management. High-level understanding of tech platforms, including Android, iOS, Web, and Voice. Prior experience working in startups or successful entrepreneurial ventures. Exceptional problem-solving and analytical skills. Tell me more about Haptik On a roll: Announced major strategic partnership in April 2019 with Jio in a $100 million deal. Great team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators. Great culture: The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up. Huge market: Disrupting a massive, growing AI market. The global market is projected to attain a valuation of $9 billion by the end of 2024. Emerging technology: We are moving to a Gen AI first world, and Haptik is one of the largest Generative AI first companies globally, based out of India. Great customers: Some of the most notable brands in the world - Jio, Paytm, Adani, Paisabazaar, Puma & Whirlpool Impact: A fun and exciting start-up culture that empowers its people to make a huge impact. Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and each Haptikan imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness.

Job Description Java Developer with expertise in Prompt Engineering to join our AI-driven development team. The ideal candidate will combine robust Java backend development capabilities with hands-on experience in integrating and fine-tuning LLMs (e.g., OpenAI, Cohere, Mistral, or Anthropic), designing effective prompts, and embedding AI functionality into enterprise applications. This role is ideal for candidates passionate about merging traditional enterprise development with cutting-edge AI technologies. Key Responsibilities Design, develop, and maintain scalable backend systems using Java (Spring Boot) and integrate AI/LLM services. Collaborate with AI/ML engineers and product teams to design prompt templates, test prompt effectiveness, and iterate for accuracy, performance, and safety. Build and manage RESTful APIs that interface with LLM services and microservices in production-grade environments. Fine-tune prompt formats for various AI tasks (e.g., summarization, extraction, Q&A, chatbots) and optimize for performance and cost. Apply RAG (Retrieval-Augmented Generation) patterns to retrieve relevant context from data stores for LLM input. Ensure secure, efficient, and scalable communication between LLM APIs (OpenAI, Google Gemini, Azure OpenAI, etc.) and internal systems. Develop reusable tools and frameworks to support prompt evaluation, logging, and improvement cycles. Write high-quality unit tests, conduct code reviews, and maintain CI/CD pipelines using tools like Jenkins, GitHub Actions, or GitLab. Work in Agile/Scrum teams and contribute to sprint planning, estimation, and retrospectives. Must-Have Technical Skills Java & Backend Development : Core Java 8/11/17 Spring Boot, Spring MVC, Spring Data JPA RESTful APIs, JSON, Swagger/OpenAPI Hibernate or other ORM tools Microservices architecture Prompt Engineering / LLM Integration : Experience working with OpenAI (GPT-4, GPT-3.5), Claude, Llama, Gemini, or Mistral models. Designing effective prompts for various tasks (classification, summarization, Q&A, etc.) Familiarity with prompt chaining, zero-shot/few-shot learning Understanding of token limits, temperature, top_up, and stop sequences Prompt evaluation methods and frameworks (e.g., LangChain, LlamaIndex, Guidance, PromptLayer) AI Integration Tools : LangChain or LlamaIndex for building LLM applications API integration with AI platforms (OpenAI, Azure AI, Hugging Face, etc.) Vector databases (e.g., Pinecone, FAISS, Weaviate, ChromaDB) DevOps / Deployment : Docker, Kubernetes (preferred) CI/CD tools (Jenkins, GitHub Actions) AWS/GCP/Azure cloud environments Monitoring : Prometheus, Grafana, ELK Stack Good-to-Have Skills Python for prototyping AI workflows Chatbot development using LLMs Experience with RAG pipelines and semantic search Hands-on with GitOps, IaC (Terraform), or serverless functions Experience integrating LLMs into enterprise SaaS products Knowledge of Responsible AI and bias mitigation strategies Soft Skills Strong problem-solving and analytical thinking Excellent written and verbal communication skills Willingness to learn and adapt in a fast-paced, AI-evolving environment Ability to mentor junior developers and contribute to tech strategy Education Bachelors or Masters degree in Computer Science, Engineering, or related field Preferred Certifications (Not Mandatory) : OpenAI Developer or Azure AI Certification Oracle Certified Java Professional AWS/GCP Cloud Certifications (ref:hirist.tech)

Cloudbase is Hiring for multiple roles with Kore.AI skills Operations Leads with 7 to 10 years of experience Kore.AI Architects - 5 to 8 years experience Kore.AI developers - 3 to.5 years experience. Summary We are looking for a proactive and experienced Operations Lead to manage day-to-day operations, maintenance, and governance of our Conversational AI solutions built using Kore.AI, MS Azure OpenAI, and supporting technologies like Python, Node.js, JavaScript, and ReactJS. We are also looking for Architects and developers with Kore.AI expertise.The ideal candidate will have strong hands-on expertise in the Kore.AI platform, cloud-native architecture (preferably Azure), and a proven track record in chatbot implementations across multiple business functions. Required Skills • Strong foundation in dialog task design, NLP/NLU optimization, context management, and bot orchestration. • Proficient in Node.js/JavaScript/Python and building serverless functions (preferably in Azure). • Experience with Azure ecosystem – Azure OpenAI, Azure Functions, Key Vault, App Insights, Storage, etc. • Strong understanding of REST APIs, authentication methods (OAuth2.0, JWT), and secure integration patterns. • Excellent communication, leadership, and stakeholder management skills. Preferred Skills • Knowledge of front-end tech (HTML/CSS/ReactJS) is a plus. • Certification in Kore.AI, Azure Architecture, or AI/ML is a strong plus. if interested , please apply and we shall reach out to you for details.

Company Description AskEVA is a leading provider of WhatsApp API-based chatbot solutions specializing in customized AI chatbots. Our AI-powered chatbot combines Machine Learning and Natural Language Processing to deliver seamless communication experiences. AskEVA's chatbot solutions cater to businesses of all sizes globally, offering end-to-end solutions. Based in Madurai, our team of experts is dedicated to helping your business achieve top-notch success with our innovative WhatsApp chatbot services. Role Description This is a full-time, on-site role for a Business Development Executive located in Madurai. The Business Development Executive will be responsible for identifying new business opportunities, generating leads, managing accounts, and fostering strong business relationships. Daily tasks include creating strategies for growth, contacting potential clients, conducting market analysis, and coordinating with internal teams to ensure client satisfaction. Qualifications New Business Development and Lead Generation skills Strong Business and Account Management abilities Excellent Communication skills Proven ability to meet and exceed targets Experience in the technology or software industry is a plus Bachelor's degree in Business, Marketing, or related field Ability to work independently and collaboratively

WNS (Holdings) Limited (NYSEWNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence. . Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States. Key Responsibilities: Process and Technology Consulting for BFS clients to transform their current operations using key technology levers like RPA , BPM, Analytics , Artificial Intelligence and ML and custom solutions. Work with Operations teams to identify reengineering opportunities upstream and downstream to streamline processes end to end by applying a structured, fact based, and disciplined methodology to influence Business Outcomes of BFS clients. Create and embed a continuous improvement framework focused on performance by diagnosing process improvement opportunities through research & analysis of data including customer journey mapping and business process mapping. Experience in front-line business consulting, presales support, crafting solutions, responding to RFXs and delivering presentations to management teams as part of service provider organizations Advocate for new ideas and process improvements to close gaps, reduce manual efforts, and enhance the customer experience. Interact with clients, perform data analysis, assess processes and systems, and make recommendations on client initiatives. Build and manage project plans, create and run project portfolio management efforts, and work to become a trusted advisor to senior-level client staff Work cross functionally with sales, transition, operations, service and back office functions to improve processes throughout the business. Inform, influence, negotiate & persuade internal/external stakeholders in relation to digital transformation initiatives Desired Skills and Experience: 7-10 years of experience with a major consulting firm or 7 years of experience in a corporate role delivering strategy and operations projects for BFS clients with an emphasis in business transformation at the intersection of new operating models and new digital technologies Expert at Lean/Sigma, Process reengineering and Customer Journey mapping Well versed with newer solutions like RPA, BPM, Analytics, Artificial Intelligence, Chatbots, etc. Proficient in MS-Excel (VBA), PowerPoint and Data Visualization Tools such as Tableau, Power BI etc. Excellent program management skills including developing project plans, resourcing and budgeting projects, and managing a disciplined execution methodology with both internal (direct) and external (indirect) team members. Ability to analyze financial and operational data and synthesize findings in common business language. Good Domain understanding is desirable Ability to work with leaders in a matrix organization Excellent business writing and presentation & communication skills. Superior organization skills with the ability and desire to balance multiple projects of varying complexity at the same time. Qualifications Graduate or MBA

Seed Investor Opportunity: Join WINLegally’s Top-Secret, Thrilling Leap into a Tech Revolution! About Us WINLegally, a battle-tested corporate legal firm, is igniting a high-octane pivot into a groundbreaking AI-powered platform—codenamed Project 1D. This electrifying, confidential venture is set to transform India’s 60M+ SMEs, startups, retailers, and professionals with seamless legal, accounting, auditing, and financial solutions, targeting a $50B+ market. With our MVP electrifying early adopters in the testing phase, we’re charging toward unicorn status, fueled by a Zoho-inspired bootstrap vision! The Opportunity We’re hunting for a bold Pre-Seed Investor to rocket-fuel this exhilarating transformation and power Project 1D’s production for a jaw-dropping Indian market launch. Your investment will supercharge AI innovation, explosive marketing (X campaigns, SME blitz), and a stellar team (AI devs, CAs), propelling us to redefine business support with adrenaline-pumping impact! What We’re Looking For Investment Range: ₹50 lakh–₹2 crore for 7–12% equity (pre-money valuation: ₹7–10 crore). Role : Visionary partner to amplify AI features (e.g., multi-language chatbot, compliance tracking), dominate marketing, and scale our team for a blockbuster launch. Ideal Investor: Thrives on high-stakes AI, SaaS, or Tech ventures. Hungry to disrupt India’s SME ecosystem with a game-changer. Brings connections to accelerators or networks for explosive growth. Why Invest? Electrifying Pivot: WINLegally’s legal prowess morphs into a top-secret AI platform, slashing SME costs by 50–80% and saving 20–40 hours/month. MVP Buzz: Testing with CAs, retailers, and startups is sparking demand; Unrivaled Edge: Crushes competitors like Vakilsearch or ClearTax with a high-voltage, all-in-one AI solution. What You’ll Get Equity in a top-secret startup with stratospheric potential. A front-row seat to ignite a revolutionary Indian market launch. The rush of empowering millions of SMEs with AI-driven brilliance. Join the Revolution ! Ready to back a heart-pounding, game-changing venture?

Role & responsibilities Design and deploy scalable AI solutions using Azure AI services Write and integrate Python code for AI models, data ingestion and automation. Work with senior developers and cross-functional teams to implement AI features into current systems and applications. Stay updated with the latest advancements in AI and Azure technologies. Preferred candidate profile Bachelors degree in computer science, Engineering, or a related field. Proficiency in programming languages such as Python or C# 5+ years of experience with AI solutions using Azure AI services Experience with LangChain or Semantic Kernel frameworks Experience with Azure AI Services like AI Search, OpenAI and Document Intelligence Experience with Azure Compute Services such as Azure Functions and Apps Services Experience with API development and integration Strong problem-solving skills and attention to detail

About Position: We are conducting an in-person hiring drive for the position of GenAI Engineer in Pune & Bengaluru on 19th July 2025. Interview Location is mentioned below: Pune: Persistent Systems, Veda Complex, Rigveda-Yajurveda-Samaveda-Atharvaveda Plot No. 39, Phase I, Rajiv Gandhi Information Technology Park, Hinjawadi, Pune, 411057 Bangalore: Persistent Systems, The Cube at Karle Town Center Rd, DadaMastan Layout, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560024 The ideal candidate will have a strong background in working with GEN AI , ML ,LangChain, LangGraph, Microservices (Fast API), Prompt engineering. You will work closely with our data analysts, engineers, and business teams to ensure optimal performance, scalability, and availability of our data pipelines and analytics. Role: GenAI Engineer Job Location: All PSL Locations Experience: 4 Years-12 Years Job Type: Full Time Employment What You'll Do: Develop and fine-tune LLMs for real-world use cases Build and optimize RAG pipelines using Langchain or similar tools Integrate GenAI capabilities into enterprise applications Hands on Python coding exp Work with vector databases and embedding techniques Collaborate with cross-functional teams on AI-driven features We’re looking for a skilled engineer with hands-on experience in LLMs, LangChain, and chatbot development. Expertise You'll Bring: 4+ years of experience working with data science. Strong Python skills and familiarity with TensorFlow, PyTorch, and scikit-learn are essential Basic understanding of Flask, Django, or FastAPI is a plus. Strong analytical, problem-solving, and troubleshooting skills. Ability to work independently and in a collaborative team environment. Cloud deployment knowledge on AWS, Azure, or GCP is a must. You’ll work on real-world GenAI applications in a collaborative, fast-paced environment. Stay updated with the latest in GenAI and contribute to innovative solutions. Benefits: Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Inclusive Environment: Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. We offer hybrid work options and flexible working hours to accommodate various needs and preferences. Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive. Our company fosters a values-driven and people-centric work environment that enables our employees to: Accelerate growth, both professionally and personally Impact the world in powerful, positive ways, using the latest technologies Enjoy collaborative innovation, with diversity and work-life wellbeing at the core Unlock global opportunities to work and learn with the industry’s best Let’s unleash your full potential at Persistent “Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”

Department Education Technology Job posted on Jul 13, 2025 Employment type Non-Teaching Position Title Technical Lead – TheTeacherAPP (TAPP) Band Sr Manager Department/Function Edtech Location Gurugram State Haryana Reporting to (Designation/Role) Head – TAPP Qualification B Tech / M Tech Experience (in years) 8-14 yrs of mobile application development Skills required Bachelor’s or Master’s degree in Computer Science, Engineering, or related field. 8+ years of experience in software development, including 3+ years in a leadership role. Hands-on experience with chatbots (rule-based and generative AI and analytics platforms. Strong understanding of UX/UI principles and design collaboration. Project Management Understanding of AI tools that are useful for elearning industry. Ability to train LLM models Understanding of QA processes and tools for app testing Should have working knowledge of Python Flutter knowhow would be an added advantage Ability to translate business requirements into technical specifications Ø Understanding of Mobile App development Ø Database management Ø AWS Ø Automation using AI tools Key Roles & Responsibilities Lead end to end mobile application development with vendors in line with organisation vision Lead cross-functional coordination with product, design, and QA teams to ensure timely feature delivery. Mentor developers and enforce software quality, security, and performance best practices. Evaluate and implement scalable architecture for web applications and APIs. Monitor cost for both app development and server hosting Provide detailed technical documentation and progress updates to leadership. Understand key requirements and translate them in application features Collaborate with vendor partners/ professionals to set specifications for new version Perform unit and integration testing before launch Drive Product Development: Lead feature rollouts such as Teachers’ Lounge, Role-Based Access, Advanced Chatbots, and Enhanced Analytics throughout 2025. Team Leadership: Mentor team and vendors working for us. UX/UI Oversight: Collaborate with designers to implement multiple rounds of UI/UX enhancements. Innovation & AI: Contribute to AI chatbot integration and data analytics improvements. Train and maintain LLM models. Automation Strategy: Deploy new technology solutions to improve productivity, reach and efficiency. Security First: Implement best practices for PII masking and data protection. Cross-Functional Collaboration: Act as the bridge between product, design, QA, and DevOps.

Job title : Head of Solutions Delivery Hiring Manager: Head of Service Excellence Location: Hyderabad Job type: Full time/ Hybrid work policy About the job We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started? Sanofi ‘Hubs’ are where our key strategic business operations are hosted providing centralized services across Global Medical, Finance, People, Procurement, Digital, R&D and more. Our Ambition: deliver best-in-class enterprise services enabling Sanofi to chase the miracles of science to improve people's lives. As part of our ongoing transformation and transition of activities to our hubs, Service Excellence plays a key role in digitizing service management operations. To support this, we are seeking a Head of Solutions Delivery to lead this strategic journey in partnership with our service towers. Our Team: This position is part of Service Excellence, a transversal organization into Sanofi Business Operations. Service Excellence focus is to seamlessly connect Sanofi employees and third parties with the support teams, driving performance and customer centricity. The Head of Solutions Delivery provides strategic leadership for the solutions team, overseeing the implementation, maintenance, and evolution of service management platform and solutions. This role is responsible for managing a diverse team of Business Analysts at various levels while ensuring alignment between technology solutions and business objectives. The Head of Solutions Delivery drives innovation, operational excellence, and continuous improvement across the service management ecosystem to enhance user experience, service efficiency and business outcomes. Main responsibilities: Strategic Leadership and Team Management Lead and develop a team of Business Analysts (Associate, Business Analyst, Senior, and Lead levels) Define team vision, objectives, and key performance indicators aligned with Service Excellence strategy Foster a culture of innovation, collaboration, and continuous improvement Manage team performance, career development, and resource allocation Solution Portfolio Management Oversee the lifecycle management of service management solutions across Portal, Ticketing, Chatbot/AI/GenAI, Telephony, Reporting, and Survey platforms Develop and maintain the solutions roadmap in alignment with business priorities and DIGITAL strategy Ensure solution architecture integrity and integration across platforms Drive adoption of emerging technologies to enhance service delivery capabilities Stakeholder and Vendor Management Build and maintain strategic relationships with key stakeholders across Business Operations and DIGITAL Represent the solutions team in governance forums and steering committees Manage vendor relationships and contracts to ensure optimal service delivery Communicate solution value proposition and performance to executive leadership Operational Excellence Establish and maintain solution configuration and support standards, methodologies, and best practices Implement metrics and reporting frameworks to measure solution effectiveness Drive continuous improvement initiatives based on performance data and user feedback Ensure compliance with security, data privacy, and regulatory requirements Budget and Resource Management Develop and manage team budget and resource allocation Prioritize initiatives based on business impact and resource constraints Optimize team structure and capabilities to meet evolving business needs Identify opportunities for efficiency gains and cost optimization About you Experience Minimum 7 years of experience in solution management, business analysis, or related fields At least 3 years of people management experience leading technical or business analysis teams Proven track record in implementing and managing enterprise technology solutions Experience with service management platforms, AI/GenAI solutions, and reporting tools Background in business operations with focus on service delivery excellence Experience in a global, cross-functional environment Soft skills Strategic thinking with ability to connect technology solutions to business outcomes Strong leadership and team development capabilities Excellent communication and presentation skills at all organizational levels Effective stakeholder management and negotiation abilities Problem-solving approach with focus on business value delivery Change management and organizational transformation expertise Technical skills Advanced in service management principles and frameworks (ITIL, KCS) Advanced in project and portfolio management methodologies Advanced in business case development and financial management Intermediate in AI/GenAI, Service Management, Telephony and reporting solutions Intermediate in data privacy principles and compliance requirements Working knowledge of LEAN, Design Thinking, and Continuous Improvement frameworks Understanding of enterprise architecture principles and integration patterns Languages : English (fluent) Pursue Progress, discover Extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

JobDescription: We are looking for enthusiastic and curious individuals to join us as AI Developer Interns. This internship offers hands-on learning where you’ll work on real AI/ML projects, collaborate with our experienced team, and gain practical skills in AI model development and deployment. Skills Required: Basic knowledge of Python and machine learning concepts, Familiarity with libraries such as NumPy, pandas, scikit-learn, TensorFlow, or PyTorch, Understanding of data structures and algorithms, Eagerness to learn and apply AI/ML techniques, Bonus: Experience with chatbot frameworks, NLP, or computer vision Experience: Freshers Location: Coimbatore, India