1992 Chatbot Jobs - Page 18

At Relinns Technologies , we live and breathe innovation, reliability, and speed! Founded by an IIM alumnus, we have established ourselves as a fast-growing tech company, pushing boundaries and crafting cutting-edge solutions for global clients like Apollo Tyres, Khatabook, and Manchester City Football Club . Our in-house product BotPenguin , a leading AI-powered chatbot builder, is revolutionizing how businesses engage with customers. We believe in fostering a culture of learning, collaboration, and ownership , ensuring that every team member thrives in an intellectually stimulating and supportive work environment. With flexible working hours, team-building activities, and a passion-driven atmosphere, we empower our engineers to build, innovate, and grow! BotPenguin BotPenguin is an advanced SaaS-based chatbot builder that leverages AI-driven automation for seamless customer engagement. Our platform integrates multiple channels and provides businesses with a scalable, intuitive, and cost-effective chatbot solution. Visit our website here: https://botpenguin.com/ Key Highlights 59,000 plus customer onboarded 140+ Partners Customer across 193 countries 4 Million messages triggered per month The Role As a Product Analyst , you will play a critical role in helping us build data-driven, user-centric features on the BotPenguin platform. You will work closely with Product Managers, Design, Engineering, Marketing, and Customer Success Teams to analyze user behavior, validate feature performance, and uncover growth opportunities through actionable insights. This is an exciting opportunity to join a high-growth product team and influence strategic decisions at the intersection of data, product design, and customer experience. What you need for this role Education: Bachelor’s degree in Computer Science, Business Analytics, Engineering, Statistics, or related field. Experience: 2–5 years of experience in a product or data analyst role within a SaaS or tech product environment. Technical Skills: Strong expertise in MongoDB and data visualization tools (e.g., Tableau, Power BI, Metabase). Familiarity with Google Analytics, Mixpanel, Hotjar, or other product analytics platforms. Hands-on experience working with Excel/Google Sheets, building dashboards, and extracting user insights. Knowledge of product lifecycle, user funnels, A/B testing, and cohort analysis. Bonus: Exposure to Python, R, or basic scripting for data processing. Soft Skills: Excellent analytical and problem-solving skills. Strong communication and storytelling abilities—able to translate data into strategic insights. Proactive attitude with a willingness to own initiatives and drive improvements. Keen interest in product design, user experience, and tech innovation. What you will be doing Collaborate with Product Managers to define key metrics, success criteria, and feature adoption benchmarks. Analyze platform usage, customer behavior, and market data to discover pain points and opportunity areas. Generate and maintain weekly/monthly product reports and dashboards for cross-functional teams. Design and evaluate A/B tests, feature rollouts, and experiments to improve user engagement and retention. Work with the Engineering team to ensure accurate data tracking and event instrumentation. Monitor product KPIs and proactively raise red flags for anomalies or unexpected trends. Participate in roadmap discussions, contributing insights backed by data. Assist in user segmentation and support marketing and CS teams with insights for personalized communication and retention strategies. Assist on any other related to the product development or management if required. Top reasons to work with us Lead the architecture and evolution of a fast-growing AI product used globally. Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. Job Type: Full-time Pay: ₹400,000.00 - ₹700,000.00 per year Schedule: Day shift Fixed shift Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Experience: product or data analyst in SaaS or Tech based: 2 years (Required) Work Location: In person

Key Responsibilities: Design, develop, and deploy AI models focusing on Generative AI, LLMs, small language models, and AI agents for automation and chat-based applications. Develop and implement autonomous AI agents capable of handling real-time decision-making and workflow automation. Integrate AI solutions into products, leveraging tools like Make.com, n8n, and similar automation frameworks for seamless workflows. Optimize AI models for efficiency, scalability, and real-world application in production environments. Develop and fine-tune LLMs and small language models tailored for specific business needs. Implement AI-powered automation for customer support, process optimization, and intelligent decision-making. Collaborate with data scientists, engineers, and product managers to define AI-driven solutions that enhance business operations. Ensure high-performance AI models by implementing best practices in data processing, model training, evaluation, and deployment. Mentor junior AI engineers and contribute to knowledge sharing within the team. Stay ahead of the curve by researching emerging AI trends and evaluating their potential impact on business strategies. Required Skills and Experience Experience: 1 year of hands-on experience Proven track record of building and deploying AI-powered chatbots, AI agents, and workflow automation tools. Technical Expertise: Strong programming skills in Python (preferred) and experience with AI/ML frameworks like TensorFlow, PyTorch, Keras, and Scikit-learn. Experience with LLM fine-tuning, model compression, and small language models for efficiency. Familiarity with Make.com, n8n, LangChain, AutoGPT, or other agentic AI tools for automation. Strong understanding of NLP, conversational AI, and chatbot development. Experience in cloud platforms like AWS, Google Cloud, or Azure for AI model deployment. Knowledge of vector databases, embeddings, and retrieval-augmented generation (RAG) techniques. Experience with big data technologies such as Hadoop, Spark, or similar is a plus. Preferred Qualifications: Experience integrating AI models into business workflows to enhance automation and efficiency. Familiarity with API development and integrations to connect AI services with other systems. Exposure to MLOps and AI model lifecycle management. Knowledge of prompt engineering and AI model optimization techniques. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Experience: AI/ML: 1 year (Required) Work Location: In person

Job Title: Implementation Associate – Customer Engagement Suite Experience: 1–3 Years Location: Coimbatore Employment Type: Full-time Department: Sales / Marketing Reporting To: Manager / TL About the Role We are hiring two motivated graduates to manage client onboarding, configuration, and ongoing support for our cloud-based CRM, service-desk, and chat-automation products. You will translate business requirements into smooth deployments, train end-users, and ensure every customer achieves rapid time-to-value. Key Responsibilities Configure and customise CRM, support-desk, and live-chat modules to fit each client’s workflows. Gather requirements, map customer journeys, and recommend best-practice solutions. Build chatbot dialogues, automation rules, and light integration flows. Work with product, success, and engineering teams to keep projects on schedule. Deliver remote and on-site training; provide Tier-1 post-go-live support. Explain core API and webhook concepts to non-technical stakeholders. Ideal Candidate MBA / BBA / B.Sc. (Business, Marketing, Operations, IT or related). Clear verbal and written communication, with confidence in client-facing situations. Strong analytical and problem-solving skills; eagerness to learn new software quickly. Basic understanding of REST APIs or software-integration concepts. (Bonus) Exposure to any SaaS CRM, help-desk, or chat platform. What We Offer Ownership of real customer implementations from day one. Mentorship and structured learning on leading SaaS engagement tools. Collaborative culture that values initiative and continuous improvement. Competitive salary with performance-linked growth. Job Type: Full-time Pay: ₹250,000.00 - ₹450,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person

Hiring For AI Enginner - Python Developer :- Job Description:- We are seeking a talented Python Developer with hands-on experience in AI chatbot development and familiarity with Model Context Protocol (MCP) to join our AI team. You will be responsible for developing intelligent, context-aware conversational systems that integrate seamlessly with our internal knowledge base and enterprise services. The ideal candidate is technically proficient ,proactive, and capable of translating complex AI interactions into scalable backend solutions. Key Responsibilities 1. Design and develop robust AI chatbots using Python and integrate them with LLM APIs(e.g., OpenAI, Google AI, etc.). 2. Implement and manage Model Context Protocol (MCP) for optimize context injection, session management, and model-aware interactions. 3.Build and maintain secure pipelines for knowledge base access that allow the chatbot to accurately respond to internal queries. 4.Work with internal teams to define and evolve the contextual metadata strategy (roles, user state, query history, etc.). 5.Contribute to internal tooling and framework development for contextual AI applications. Required Skills & Experience 1. 3+ years of professional Python development experience. 2. Proven track record in AI chatbot development, particularly using LLMs. 3. Understanding of Model Context Protocol (MCP) and its role in enhancing AI interactionfidelity and relevance. 4. Strong experience integrating with AI APIs (e.g., OpenAI, Azure OpenAI). 5. Familiarity with Retrieval-Augmented Generation (RAG) pipelines and vector-basedsearch (e.g., Pinecone, Weaviate, FAISS). 6. Experience designing systems that ingest and structure unstructured knowledge (e.g., PDF,Confluence, Google Drive docs). 7. Comfortable working with RESTful APIs, event-driven architectures, and context-awareservices.8.Good understanding of data handling, privacy, and security standards related to enterpriseAI use. Job Location: Indore Joining: Immediate Share resume at talent@jstechalliance.com or can Contact Here :- 0731-3122400 WhatsApp : 8224006397 Job Type: Full-time Pay: ₹13,378.21 - ₹58,556.85 per month Application Question(s): Immediate Joiner Have you completed your Bachelor's\Master's Degree? Experience: Python: 3 years (Required) Model Context Protocol (MCP): 3 years (Required) LLM APIs: 3 years (Required) Artificial Intelligence: 2 years (Required) Location: Vijay Nagar, Indore, Madhya Pradesh (Required) Work Location: In person

👩‍💻 We’re Hiring: AI Engineer 📍 Location: Andheri, Mumbai 🧵 Industry: Kidswear / D2C / E-commerce 📅 Experience: 1–3 years 🕐 Employment Type: Full-time About Nap Chief: Nap Chief is one of India’s fastest-growing premium kidswear brands. We design stylish, imaginative, and super-comfy clothing for kids. As we grow, we're placing AI at the core of our product development, design, marketing, operations, and customer experience — creating a unique blend of tech and creativity. Role Overview: We’re looking for a hands-on AI Engineer who’s excited to build and apply intelligent systems in a real-world brand setting. From generating creative images for new collections to automating business workflows, this role is perfect for someone who enjoys both experimentation and implementation. Key Responsibilities: 🖼️ Use image generation tools (Stable Diffusion, DALL·E, Midjourney, etc.) to support design and marketing 🎨 Work on prompt engineering for moodboards, mockups, and visual ideas 📊 Build ML models for customer segmentation, forecasting, and personalization 📈 Automate reporting and internal workflows using AI 💬 Apply NLP for review mining, chatbot enhancement, and content generation 🤝 Collaborate with cross-functional teams to integrate AI into daily workflows Required Skills: ✅ 1–3 years of hands-on experience with AI/ML and image generation tools ✅ Strong Python skills; familiar with TensorFlow, PyTorch, Scikit-learn ✅ Experience with DALL·E, Stable Diffusion, Midjourney, or similar tools ✅ Basic understanding of LLMs and prompt engineering ✅ Comfortable with Pandas, NumPy, Git ✅ Ability to turn creative/business needs into scalable AI solutions Good to Have: ✨ Experience with OpenAI APIs or custom GenAI models ✨ Background in fashion tech, design automation, or e-commerce ✨ Passion for creative applications of AI Why Nap Chief? 👕 Work at the intersection of fashion + technology 🚀 Be part of a fast-growing, creative D2C brand 🧠 Solve real problems using GenAI and automation 💬 Young, collaborative, open team culture 📩 To Apply: Send your resume (and portfolio if any) to: iram@napchief.com or apply directly #AIJobs #Hiring #GenerativeAI #ImageGeneration #FashionTech #StartupJobs #NLP #OpenAI #DALL·E #StableDiffusion #Midjourney #MLJobs #NapChief #MumbaiJobs #D2CBrand

Job Title – Data Analyst and IT Support Officer Place of Posting – Delhi Role: Data Analyst is expected to : · Do independent research on various topics as per the project requirements. · Create survey schedules and questionnaires and manage field data teams (if necessary) · Organize and clean datasets gathered by operations teams · Analyze the data using various tools and soft wares. · Produce meaningful insights from the project data. · Write rigorous reports and policy briefs using the data and field insights. · Provide research and policy outputs. · Specific Responsibilities Data Acquisition and Preparation : · Collecting data: Sourcing data from various internal and external sources, including databases, surveys, logs, and APIs. · Cleaning and pre-processing data: Identifying and correcting data inconsistencies, errors, and missing values to ensure accuracy and completeness. · Transforming data: Manipulating data using tools like pandas and SQL to structure it for analysis. Data Analysis and Modeling: Exploratory data analysis (EDA): Analyzing data to understand its distribution, patterns, and relationships between variables. Statistical analysis: Applying statistical methods and tools to identify trends, correlations, and significant differences. Modeling: Building predictive models using techniques like regression and machine learning to forecast future outcomes. Data Visualization and Communication: · Creating visualizations: Designing charts, graphs, and dashboards to communicate data insights clearly and effectively to technical and non-technical audiences. · Report generation: Writing reports summarizing findings, interpretations, and recommendations based on data analysis. · Presenting insights: Presenting findings to stakeholders in a clear, concise, and compelling manner. CRM & LMS Integration and Development Customize CRM workflows for Entrepreneur Development Programs (EDP) and mentoring support services. Integrate LMS platforms with CRM and mobile apps to streamline learning experiences. Monitor LMS usage, performance metrics, and user engagement through dashboards. Mobile and Web Application Development Manage mobile and web app development cycles, ensuring alignment with program timelines and community needs. Coordinate cloud-based testing, stakeholder reviews, and inclusive design feedback loops. Oversee SEO strategies and ensure monthly updates for optimal web presence. Chatbot and Helpline Operations Collaborate with operations teams to train and enhance chatbot functionalities. Monitor helpline usage, call flow efficiency, and manage upgrades for improved accessibility and support. IT Asset and Infrastructure Management Oversee procurement, tagging, audits, and renewals for IT assets and software licenses. Maintain real-time issue trackers and ensure compliance through QR-based verification systems, whitelisting etc. Content Development & Localization Coordinate with subject matter experts and content creators to develop localized, inclusive learning materials (e.g., Green Business, EOL, MOL, Mentor Nuggets). Manage content uploads to LMS and conduct pilot testing with beneficiaries. OneDrive and Email Management Supervise data structuring, tagging, and audits for OneDrive and email platforms used across the organization. Internal Communication and Support Lead organizational communications including email campaigns, newsletters, and updates. Ensure documentation of BOT (Board of Trustees) meetings, compliance checks, and consultant engagement tracking. Training and Capacity Building Facilitate training workshops, digital handholding sessions, and SME knowledge transfer initiatives. Collect and analyze feedback to strengthen learning cycles and field impact. Other Data Validation: Ensure data integrity by validating, cross-checking and cleaning the data as needed Data Maintenance and Optimization: Responsible for maintaining the health and performance of our databases, as well as optimizing data retrieval and storage processes User feedback analysis: Engage with the operations teams to integrate feedback, driving continuous improvement in data visualisation and utility · Any other assignment given by the senior management Desirable skills and qualifications · Masters in data science/statistics/economics with 5-10 years of experience working on primary and secondary datasets with prior experience of data analytics and report writing roles · Research oriented focus. · Understanding of statistical concepts · Understanding of data science and analysis principles · Analytical skills in picking out and understanding key insights from the data · Documentation and project management skills · Excellent communication and leadership skills to deliver data-driven insights at an executive level · Having knowledge of India’s Economy and its challenges. · Capable of handling large primary datasets / experience working with primary agriculture datasets. · Knowledge of various data analysis tools like R or Stata. · Proficiency in SQL and programming skills in Python or R · Solid experience in and knowledge of Tableau and Microsoft PowerBI, having built your own dashboards · Well versed with data visualization techniques and soft wares. · Embody BYST’s mission, vision, and values Job Type: Full-time Pay: ₹100,000.00 - ₹125,000.00 per month Benefits: Health insurance Leave encashment Schedule: Day shift Weekend availability Work Location: In person Application Deadline: 31/07/2025 Expected Start Date: 04/08/2025

At Relinns Technologies , we live and breathe innovation, reliability, and speed! Founded by an IIM alumnus, we have established ourselves as a fast-growing tech company, pushing boundaries and crafting cutting-edge solutions for global clients like Apollo Tyres, Khatabook, and Manchester City Football Club . Our in-house product BotPenguin , a leading AI-powered chatbot builder, is revolutionizing how businesses engage with customers. We believe in fostering a culture of learning, collaboration, and ownership , ensuring that every team member thrives in an intellectually stimulating and supportive work environment. With flexible working hours, team-building activities, and a passion-driven atmosphere, we empower our engineers to build, innovate, and grow! BotPenguin BotPenguin is an advanced SaaS-based chatbot builder that leverages AI-driven automation for seamless customer engagement. Our platform integrates multiple channels and provides businesses with a scalable, intuitive, and cost-effective chatbot solution. Visit our website here: https://botpenguin.com/ Key Highlights 59,000 plus customer onboarded 140+ Partners Customer across 193 countries 4 Million messages triggered per month Company Culture Relinns is dedicated to fostering a collaborative and innovative work environment, where creativity meets efficiency. We uphold core values such as Responsibility & Ownership, Integrity, Collaboration, Taking Initiatives, and Excellence. We support a healthy work-life balance with flexible working hours and engage our team with weekly fun activities aimed at team building. At Relinns, we prioritize a culture of learning and growth, focusing on continuous development across all areas. Our supportive environment fosters both personal and professional advancement, empowering our team members to excel in their roles. The Role We are looking for an enthusiastic HR Intern who is passionate about designing, implementing, and monitoring the infrastructure, to collaborating with other team members to develop automation strategies and deployment processes. Someone who can become an integral part of the team, making every problem of the platform a problem of their own, and solving them accordingly. What you need for this role Students pursuing any bachelor’s or higher degree in any subject. Must be proficient in using MS Office (MS-Word, MS-Excel, MS-Ppt). Basic understanding of full-cycle recruitment and organizational skills. Must have a passion for research, to learn, and to grow. Must be self-motivated and have the ability to perform under pressure. Must be available for a full-time (in-office) internship for six (6) months. What you will be doing Assist in screening resumes of candidates. Manage job advertisements on job portals and social networks. Create & update all the sheets/reports related to the HR Process. Design and update job descriptions as and when required. Review potential candidates from various job portals & social networking sites. Interview potential candidates (via Phone, Video, and In-Person). Follow the entire recruitment process for hiring of any profile. Responsible for conducting all interview rounds for the shortlisted candidates. Responsible for hiring of all engagement types. Top reasons to work with us Gain hands-on experience in a fast-paced environment where new challenges arise every day. Work alongside a team of exceptionally talented individuals, expanding your professional network and exposing you to new HR concepts and technologies. Enjoy a friendly and high-growth work environment that fosters not only learning and development but also personal growth. Receive competitive compensation and valuable experience that will help pave the way for a successful career in human resources. Job Types: Full-time, Fresher, Internship Pay: ₹10,000.00 - ₹12,000.00 per month Schedule: Day shift Fixed shift Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Application Question(s): How many months of HR Recruitment internship experience do you have? Work Location: In person

At Relinns Technologies , we live and breathe innovation, reliability, and speed! Founded by an IIM alumnus, we have established ourselves as a fast-growing tech company, pushing boundaries and crafting cutting-edge solutions for global clients like Apollo Tyres, Khatabook, and Manchester City Football Club . Our in-house product BotPenguin , a leading AI-powered chatbot builder, is revolutionizing how businesses engage with customers. We believe in fostering a culture of learning, collaboration, and ownership , ensuring that every team member thrives in an intellectually stimulating and supportive work environment. With flexible working hours, team-building activities, and a passion-driven atmosphere, we empower our engineers to build, innovate, and grow! BotPenguin BotPenguin is an advanced SaaS-based chatbot builder that leverages AI-driven automation for seamless customer engagement. Our platform integrates multiple channels and provides businesses with a scalable, intuitive, and cost-effective chatbot solution. Visit our website here: https://botpenguin.com/ Key Highlights 59,000 plus customer onboarded 140+ Partners Customer across 193 countries 4 Million messages triggered per month The Role As a Product Analyst , you will play a critical role in helping us build data-driven, user-centric features on the BotPenguin platform. You will work closely with Product Managers, Design, Engineering, Marketing, and Customer Success Teams to analyze user behavior, validate feature performance, and uncover growth opportunities through actionable insights. This is an exciting opportunity to join a high-growth product team and influence strategic decisions at the intersection of data, product design, and customer experience. What you need for this role Education: Bachelor’s degree in Computer Science, Business Analytics, Engineering, Statistics, or related field. Experience: 2–5 years of experience in a product or data analyst role within a SaaS or tech product environment. Technical Skills: Strong expertise in MongoDB and data visualization tools (e.g., Tableau, Power BI, Metabase). Familiarity with Google Analytics, Mixpanel, Hotjar, or other product analytics platforms. Hands-on experience working with Excel/Google Sheets, building dashboards, and extracting user insights. Knowledge of product lifecycle, user funnels, A/B testing, and cohort analysis. Bonus: Exposure to Python, R, or basic scripting for data processing. Soft Skills: Excellent analytical and problem-solving skills. Strong communication and storytelling abilities—able to translate data into strategic insights. Proactive attitude with a willingness to own initiatives and drive improvements. Keen interest in product design, user experience, and tech innovation. What you will be doing Collaborate with Product Managers to define key metrics, success criteria, and feature adoption benchmarks. Analyze platform usage, customer behavior, and market data to discover pain points and opportunity areas. Generate and maintain weekly/monthly product reports and dashboards for cross-functional teams. Design and evaluate A/B tests, feature rollouts, and experiments to improve user engagement and retention. Work with the Engineering team to ensure accurate data tracking and event instrumentation. Monitor product KPIs and proactively raise red flags for anomalies or unexpected trends. Participate in roadmap discussions, contributing insights backed by data. Assist in user segmentation and support marketing and CS teams with insights for personalized communication and retention strategies. Assist on any other related to the product development or management if required. Top reasons to work with us Lead the architecture and evolution of a fast-growing AI product used globally. Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. Job Type: Full-time Pay: ₹400,000.00 - ₹700,000.00 per year Schedule: Day shift Fixed shift Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Experience: product or data analyst in SaaS or Tech based: 2 years (Required) Work Location: In person

Sr. Engineer - IVA CHATBOT Immediate Joiners Are Preferred Shift - 2 : 00PM TO 11 : 00PM Company Overview Our client is a leading financial institution focused on leveraging cutting-edge technology to provide seamless, personalized customer experiences. As part of their digital transformation efforts, they are building an advanced Intelligent Virtual Assistant (IVA) to enhance customer interactions, and we are seeking a talented and motivated Machine Learning (ML) / Artificial Intelligence (AI) Engineer to join our dynamic team full time to support this effort. Key Responsibilities Design, develop, and implement AI-driven chatbots and IVAs to streamline customer interactions. Work on conversational AI platforms to create a seamless customer experience, with a focus on natural language processing (NLP), intent recognition, and sentiment analysis. Collaborate with cross-functional teams, including product managers and customer support, to translate business requirements into technical solutions. Build, train, and fine-tune machine learning models to enhance IVA capabilities and ensure high accuracy in responses. Continuously optimize models based on user feedback and data-driven insights to improve performance. Integrate IVA/chat solutions with internal systems such as CRM and backend databases. Ensure scalability, robustness, and security of IVA/chat solutions in compliance with industry standards. Participate in code reviews, testing, and deployment of AI solutions to ensure high quality and reliability. Required Skills And Qualifications Bachelors or masters degree in computer science, Data Science, AI/ML, or a related field. 3+ years of experience in developing IVA/chatbots, conversational AI, or similar AI-driven systems using AWS services Expert in using Amazon Lex, Amazon Polly, AWS lambda, AWS connect AWS Bedrock experience with Sage maker will have added advantage Solid understanding of API integration and experience working with RESTful services. Strong problem-solving skills, attention to detail, and ability to work independently and in a team. Excellent communication skills in English, both written and verbal. Preferred Qualifications Experience in financial services or fintech projects. Knowledge of data security best practices and compliance requirements in the financial sector. Work Schedule This role requires significant overlap with CST time zone to ensure real-time collaboration with the team and stakeholders based in the U.S. Flexibility is key, and applicants should be available for meetings and work during U.S. business hours. (ref:hirist.tech)

Overview PepsiCo Data BI & Integration Platforms is seeking a Midlevel Cloud Platform technology leader, responsible for overseeing the deployment, and maintenance of big data and analytics cloud infrastructure projects on Azure/AWS for its Global corporate functions (Finance, Integrated Business Planning). The ideal candidate will have hands-on experience with Azure/AWS services - Infrastructure as Code (IaC), platform provisioning & administration, cloud network design, cloud security principles and automation. Responsibilities Implement and support application migration, modernization, and transformation projects, leveraging cloud-native technologies and methodologies. Implement cloud infrastructure policies, standards, and best practices, ensuring cloud environment adherence to security and regulatory requirements. Design, deploy and optimize cloud-based infrastructure using Azure/AWS services that meet the performance, availability, scalability, and reliability needs of our applications and services. Drive troubleshooting of cloud infrastructure issues, ensuring timely resolution and root cause analysis by partnering with global cloud center of excellence & enterprise application teams, and PepsiCo premium cloud partners (Microsoft, AWS). Manage cloud-native solutions with integrated service management workflows across platforms like Azure or AWS. Design and implement ITSM integrations (e.g., ServiceNow) to streamline incident response, change management, and automated service delivery. Leverage Generative AI models to drive intelligent automation—enabling self-service support, chatbot agents, and proactive remediation across IT operations. Collaborate cross-functionally to ensure secure, scalable, and observability-driven systems aligned with enterprise reliability goals. Establish and maintain effective communication and collaboration with internal and external stakeholders, including business leaders, developers, customers, and vendors. Develop Infrastructure as Code (IaC) to automate provisioning and management of cloud resources. Write and maintain scripts for automation and deployment using PowerShell, Python, or Azure/AWS CLI. Work with stakeholders to document architectures, configurations, and best practices. Knowledge of cloud security principles around data protection, identity and access Management (IAM), compliance and regulatory, threat detection and prevention, disaster recovery and business continuity. Qualifications Bachelor’s degree in computer science. At least 6 to 8 years of experience in IT cloud infrastructure, architecture and operations, including security, with at least 4 years in a technical leadership role Strong knowledge of cloud architecture, design, and deployment principles and practices, including microservices, serverless, containers, and DevOps. Deep expertise in cloud platforms (Azure, AWS, or GCP), with experience designing scalable, secure infrastructure and automated workflows. Strong knowledge of ITSM systems like ServiceNow or Jira, including integration development, API management, and process automation. Familiarity with Generative AI concepts, LLMs, and applying AI solutions to automate support, enhance observability, and drive intelligent operations. Deep expertise in Azure/AWS networking and security fundamentals, including network endpoints & network security groups, firewalls, external/internal DNS, load balancers, virtual networks and subnets. Proficient in scripting and automation tools, such as PowerShell, Python, Terraform, and Ansible. Excellent problem-solving, analytical, and communication skills, with the ability to explain complex technical concepts to non-technical audiences. Certifications in Azure/AWS platform administration, networking and security are preferred. Strong self-organization, time management and prioritization skills A high level of attention to detail, excellent follow through, and reliability Strong collaboration, teamwork and relationship building skills across multiple levels and functions in the organization Ability to listen, establish rapport, and credibility as a strategic partner vertically within the business unit or function, as well as with leadership and functional teams Strategic thinker focused on business value results that utilize technical solutions Strong communication skills in writing, speaking, and presenting Capable to work effectively in a multi-tasking environment. Fluent in English language.

We are seeking talented individuals at multiple levels (Developer, Consultant, Lead, and Architect) to design, develop, and optimize chatbots and virtual assistants using the Kore.ai platform . Whether you''re a hands-on coder, an integration specialist, a strategic consultant, or an AI architect, this role offers exciting opportunities to shape innovative conversational AI solutions. Responsibilities: Develop and deploy chatbots using Kore.ai. Implement NLP models and machine learning techniques for improved chatbot interactions. Integrate chatbots with third-party applications via APIs. Act as a subject matter expert on Kore.ai chatbot implementations. Collaborate with business stakeholders to define chatbot strategies. Oversee chatbot development projects from inception to deployment. Lead technical teams in chatbot design, customization, and integration. Architect scalable bot frameworks for enterprise solutions. Define end-to-end chatbot architecture within enterprise environments. Establish governance models for chatbot scalability and optimization. Research and integrate advanced AI automation, voice technologies, and multimodal interfaces . Primary Skills Strong expertise in Kore.ai chatbot development, customization, and integrations. Proficiency in Java, Python, or JavaScript for bot programming. Experience with APIs, cloud platforms (AWS, Azure, GCP), and databases. Understanding of NLP, machine learning, and sentiment analysis. Knowledge of security best practices, authentication, and chatbot privacy standards. Familiarity with Agile methodologies, DevOps, and CI/CD workflows. What Youll Love About Working Here ChoosingCapgeminimeans having the opportunity to make a difference, whether for the worlds leading businesses or for society. It means getting the support you need to shape your career in the way that works for you. It means when the future doesnt look as bright as youd like, you have the opportunity to make changeto rewrite it. When you join Capgemini, you dont just start a new job. You become part of something bigger. A diverse collective of free-thinkers, entrepreneurs and experts, all working together to unleash human energy through technology, for an inclusive and sustainable future. At Capgemini, people are at the heart of everything we do! You can exponentially grow your career by being part of innovative projects and taking advantage of our extensiveLearning & Developmentprograms. With us, you will experience aninclusive, safe, healthy, andflexiblework environment to bring out the best in you! You also get a chance to make positive social change and build a better world by taking an active role in ourCorporate Social ResponsibilityandSustainabilityinitiatives. And whilst you make a difference, you will also have a lot offun. Location - Gurugram,Noida,Pune,Mumbai,Hyderabad,Kolkata,Chennai

Your Role Hands- on experience in developing chatbots using Dailogflow CX Experience in architecting and building AI powered chatbot applications using platforms such asDialogflow CX Experience in designing/developing user-centric conversation experiences involving chat, text or voice Labels that are used by Conversational Architects in the Conversation Nodes can be considered as Pages in Dialogflow Your Profile Sound knowledge ofcloud platforms(GCP/AWS/Azure) Experience in integrating APIs usingNodeJSandPython Construct intents, entities, and annotations in Dialogflow tool WriteAPI documentationthat outlines endpoints that Customers need to implement the CCAI on their end Liaise with the Customer and Data Architect on use case requirements and APItechnical requirements What youll love about working here You can shape yourcareerwith us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. You will have theopportunity to learnon one of the industry''s largest digital learning platforms, with access to 250,000+ courses and numerous certifications. Were committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you canbring your original self to work. Every Monday, kick off the week with a musical performance by our in-house band - The Rubber Band. Also get to participate in internalsports events, yoga challenges, or marathons. At Capgemini, you can work oncutting-edge projectsin tech and engineering with industry leaders or createsolutionsto overcome societal and environmental challenges. About Capgemini Location - Bengaluru,Mumbai,Pune,Chennai,,Hyderabad

Must-Have Experience 2+ years of practical Genesys Cloud development (not just support/configuration) Expert in Genesys Cloud Architect for flow design and building IVR/chatbots Proven CRM integrations (Salesforce, Dynamics, Oracle, etc.) with real-time data sync Strong coding skills in JavaScript/Node.js, REST APIs, JSON, and serverless tools like AWS Lambda Experience with IVR technologies (DTMF, NLU, ASR, routing logic) Familiar with DevOps, Git-based CICD, and automated deployments Soft skills: problem-solving, communication, stakeholder engagement. Nice-to-Have Certifications: Genesys Cloud Certified Professional/Architect. Experience with Genesys WFM, QM, and chatbots (e.g., Kore.ai, Cognigy) Familiarity with telephony protocols (SIP) and infrastructure (AWS/Azure). Qualifications Summary Experience: 2+ years hands-on Genesys Cloud dev, including Architect flows and CRM integrations Tech Skills: JS/Node.js, REST APIs, Lambdas, Data Actions, IVR/NLU Certifications: Genesys Cloud Certified Professional/Architect (preferred) Soft Skills: Communication, ownership, multi-team collaboration

Responsibilities: Drive business growth in assigned portfolio in AI and ML. Responsible for collaborating with clients to understand their business challenges and advise cutting-edge AI solutions using AI and Generative AI technology. Conduct research and stay updated on the latest advancements in Generative AI technology and methodologies. Provide expertise and guidance to clients and internal teams on Generative AI best practices. Collaborate with cross-functional teams to define AI project requirements and objectives, ensuring alignment with overall business goals. Drive the team to build GenAI products and solutions. Tech Skills: Should have consulting experience with senior client stakeholders in AI ML technologies Should have strong experience in building AI and Generative AI solutions Should have solid experience developing and implementing generative AI models Experience with cloud-based platforms and services Experience with natural language processing (NLP) techniques and tools.

Job Purpose: Wipro is currently look for an experienced Program Manager to join our ranks. The Program Manager will be responsible for the overall technical transformation implementation at the client end. Objectives of this role: - Strategize, implement, and maintain program initiatives that adhere to organizational and client objectives. - Develop program assessment protocols for evaluation and improvement of Digital Transformation projects. - Maintain organizational standards of satisfaction, quality, and performance. - Oversee multiple project teams, ensuring program goals are reached. - Manage budget and funding channels for maximum productivity. Roles and Responsibilities: - Collaborate with cross-functional teams and business stakeholders, including software engineers, data analysts, product managers, and operations teams, to design and improve end-to-end processes for operations. - Lead process improvement initiatives by identifying areas for enhancement, conducting data analysis, and developing actionable recommendations as per the business and industry standards. - Design and Drive large Transformation initiatives which may include automation, RPA, AI/GenAI, Chatbots, CX tools like agent assist, workflow orchestration, Quality management tools etc. - Drive automation initiatives by leveraging technology and process optimization to streamline manual tasks and improve overall productivity. - Stay updated on industry trends, emerging technologies, and regulatory changes related to banking operations and process optimization and apply this knowledge to improve business initiatives. - Drive regular project meetings & ensure transformation initiatives are driven to completion. - Manage discussions with required stakeholders for on various aspects of the program for timely follow up till closure. - Performs Quality Control via reviews of the design created by Functional Consultant and Tech Architect - Responsible for receiving the sign-off on the design, UAT and Hypercare from the customer - Establish working relationships and routinely interface with project sponsors, business stakeholders & technology partners. Required skills and qualifications: - 5+ years of experience in an upper-management role, preferably in program management. - Exceptional skills in leadership, time management, facilitation, and organization. - Core experience in Digital Transformation in Telecom order management and front office processes with the tools/ solutions mentioned in role and responsibilities. - Experience in managing stakeholders (internal and external). - Outstanding knowledge of change management principles and performance evaluation processes. Good to have skills and Experience: - PMP Certified is added advantage. - Technical understanding of various Platform architecture and product features Genesys, SFDC, ServiceNow etc - Current Technological landscape understanding and stays abreast of current technologies like AI/GenAI etc." Mandatory Skills: Delivery Management. Experience:>10 YEARS.

Why Join us? Our vision is to build the ecosystem that makes doing the right thing second nature - one small change at a time. With technology and a fresh take on historical logistics, we’re reviving the Milkround — connecting communities with local producers, delivering sustainable goods to doorsteps, and building a truly circular supply chain. We’ve grown from a small UK operation to a community-powered movement, now with a presence in the U.S. — and we’re only just getting started. The Purpose of The Team Our Customer Success team is passionate, proactive, and positive, responsible for ensuring exceptional service in the Modern Milkman way. Resolving issues and collaborating with other teams to ensure the customer experience is above and beyond – we put the customers at the heart of any decision made. We don’t just resolve issues — we elevate experiences, help other departments understand our customers better, and ensure our culture is felt in every interaction. The Role in a Few Words An organised, behind-the-scenes support to keep the Customer Success team running smoothly across both markets. You’ll manage key admin functions — from dispute handling to help content and reporting prep — with an eye for accuracy, clarity, and consistency. The Value You Bring You enable the team to work smarter and allow them to focus on customer centricity. By keeping knowledge bases current, metrics up to date, disputes tracked, and content ready for sign-off, you ensure customers feel the full value of our experience — even if they never speak to you directly. Your work supports our brand tone, insight-gathering across both markets and any compliance needs. Vision of Success Help Centre, FAQs and canned responses are always up to date and prepped for sign-off. Disputes are logged and managed with high accuracy and visibility. Data removal requests are fulfilled promptly and compliantly. CS tech issue trends are collated and flagged for Product and Tech teams. Weekly metric pulls are accurate and on time. Internal process docs are easy to access and always current. Key Responsibilities Reporting Support – Gather data and metrics for reporting cycles (reporting ownership remains with CS Manager). Process Documentation – Maintain clean, consistent documentation of CS processes and SOPs. Content Admin & Prep – Own updates to Help Centre, chatbot input, FAQs and canned comms — keeping them current and prepared for review and approval. GDPR/Data Removals – Coordinate and log data deletion and privacy requests in line with legal requirements. Dispute Management – Handle disputes and tracking across both markets Tech Issue Trends – Monitor and collate customer-raised tech issues from CS teams daily/weekly, flag trends or urgent matters to Product & Tech. Customer Success Data Management - Coordination with other teams, providing any customer success data they might need to support their functions. Support with Canned Content bulk communication to customers as required Skills & Behaviours Well-organised, methodical, and calm under pressure Working knowledge of spreadsheets and data entry Attention to detail and confident in understanding brand tone Able to follow structured processes and manage recurring tasks Great at spotting patterns, flagging inconsistencies, and closing the loop Comfortable collaborating across time zones Targets & KPIs Dispute SLAs – 100% of disputes responded to before deadlines Knowledge base and Help Centre Accuracy – weekly updates across Help Centre, Knowledge Base and canned comms in relation to wider business updates and changes. Tech Issue Insights – Weekly insights summary delivered to Customer Success Manager for linking with Product & Tech, raising of any urgent issues GDPR Compliance – 100% of requests fulfilled on time Reporting Readiness - 100% of metrics pull accurately and on time for weekly, monthly and periodical reports Documentation Quality – Quarterly review and update of all key CS process docs, with version control and visibility for the Customer Success Management team Work Schedule As the client is UK-based, you will be required to work in UK daytime: Monday to Friday 15:30 - 23:30 IST (10:00 am - 18:00 GMT) Pay & Benefits - What you’ll get in return: Annual CTC: 7 to 11 lakhs Fully remote role

Roles and Responsibilities: Ensure delivery within area of responsibility by meeting the set KPIs by Department. Analyze business processes to identify analytics and automation opportunities. Write and maintain scripts for databases for Data analytics. Test and debug automation scripts before deployment. Integrate RPA bots with other enterprise systems (ERP, CRM, databases). Assess the feasibility and ROI of automating specific processes. Skillset: R/SQL/Python experience Experience in building ML Projects, Hosting on Servers Chat Bots building, Python connection with data sources Data Analytics Tool- Tableau Automation Tools Problem-solving skills

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism. Shape your Career with Citi Citi’s Risk Management organization oversees Citi’s risk governance framework and risk appetite, ensures all risks generated by the firm’s businesses are measured, reviewed, and monitored on an ongoing basis. We’re currently looking for a high caliber professional to join our team as Director - Model Validation - Hybrid (Internal Job Title: Director - C15) based in Mumbai OR Bangalore, India . Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance: We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world. We empower our employees to manage their financial well-being and help them plan for the future. We have a variety of programs that help employees balance their work and life, including generous paid time off packages. In this role, you’re expected to The Model Validation Director position is a senior leader role in the Artificial Intelligence (AI) Review and Challenge Group within Citi’s Model Risk Management (MRM) organization. This position will lead a team to perform independent review and effective challenge of all lifecycle activities of Artificial Intelligence (AI) / Machine Learning (ML) non-model objects (including Generative AI use cases) used in Citi. This position will also be a Subject Matter Expert within MRM for Generative AI risk management, leading development and enhancement of Validation Guidelines for Generative AI use cases. Excellent communication skills required to communicate validation outcome and rationale to senior management, Internal Audit, and external regulators. Necessitates a degree of responsibility over technical strategy. Responsible for handling staff management issues, including resource management and allocation of work within the team/project. Responsibilities: Lead a team to conduct independent review and effective challenge for AI non-model objects (including Gen AI Objects) for Personal Bank, Wealth Management, and Global Functions. Lead for Validation Guidelines for Gen AI Objects and ensure continuous communication and training of the Sponsor / Developers of the Gen AI Objects. Assist Head of AI Risk Review to manage AI/ML risk across all life-cycle activities including initial review, ongoing monitoring, and periodic reviews Management of enhanced compliance oversight required for Gen AI due to emerging technology – multiple requests from Internal Audit & Regulators. Manage stakeholder interactions with AI/ML object developers and owners across the review lifecycle Contribute to strategic, cross-functional initiatives within the model risk management organization Interacts with senior levels of management to facilitate understanding of usage of risk models and inform critical decisions. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 15+ years of experience in data analytics, model development, model validation, or risk management within global financial institutions. Experience / familiarity with AI / ML applications in areas such as clustering, anomaly detection, chatbot, natural language processing, image / voice recognition, robotic process automation. Experience with Generative AI applications and risk management is preferred. In-depth technical knowledge of common AI/ML techniques and strong understanding of risks associated with AI/ML (including Generative AI) and corresponding mitigants Ability to collaborate with peers and stakeholders with various background, and to effectively explain technical terms to audience with different levels of technical knowledge Proven ability to lead cross-functional initiatives within Risk, Technology, or LOBs. Ability to deliver compelling presentations and influence executive audiences. Excellent communicator with ability to engage and inspire team forward. Ability to drive innovation via thought leadership while maintaining end-to-end view. Effective cross-functional project, resource, and stakeholder management; effectively engage with internal audit and external regulators. Education: Bachelor’s degree in the fields of mathematics, statistics, computer science, engineering, data science, AI/ML, etc., potentially Master’s degree and managerial experience Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Take the next step in your career, apply for this role at Citi today https://jobs.citi.com/dei ------------------------------------------------------ Job Family Group: Risk Management ------------------------------------------------------ Job Family: Risk Analytics, Modeling, and Validation ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Analytical Thinking, Business Acumen, Credible Challenge, Data Analysis, Governance, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment, Statistics. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

We are seeking an expert React Native Lead to spearhead the mobile application development for "a Stealth Proptech startup," a groundbreaking digital real estate platform in Dubai. This is a complex initiative to build a comprehensive ecosystem integrating long-term sales, short-term stays, and advanced technologies including AI/ML, data analytics, Web3/blockchain, and conversational AI. You will be responsible for building high-quality, performant, and beautiful iOS and Android applications from a single codebase. This is a senior leadership role in a high-impact project, offering the chance to architect a sophisticated mobile application from the ground up and lead a mobile development team. Job Summary As the React Native Lead, you will be the technical owner and principal developer for the Property Search mobile applications. You will be responsible for the end-to-end architecture, development, and deployment of the iOS and Android apps. You will translate complex UI/UX designs and product requirements into clean, efficient, and scalable code, while mentoring junior developers and ensuring the highest standards of quality and performance. Key Responsibilities Lead the architecture, development, and deployment of the Property Search mobile applications for both iOS and Android using React Native. Collaborate closely with the Senior UI/UX Designer to translate complex designs and wireframes into pixel-perfect, responsive mobile interfaces. Architect and implement a scalable state management solution (e.g., Redux, BLoC, Riverpod) to handle the application's complex data flows. Integrate with a suite of RESTful APIs from our backend team to power all platform features, including property search, user accounts, and financial tools. Implement sophisticated features like the interactive 'My Commute' map, the 'Dubai Lifestyle Index' questionnaire, and the 'Investor's Switch' dashboard. Work with the Web3 team to integrate functionalities for real estate tokenization and cryptocurrency wallet interactions within the mobile app. Ensure seamless integration of native modules and SDKs for features requiring high performance, such as 3D virtual tours and advanced mapping. Mentor and guide junior React Native developers, conduct code reviews, and establish best practices for the mobile development team. Manage the entire mobile release lifecycle, including submission and updates to the Apple App Store and Google Play Store. Required Skills and Experience 5+ years of experience in mobile development , with at least 3+ years leading projects with React Native . A strong portfolio of complex, data-driven applications published on both the Apple App Store and Google Play Store. Deep expertise in the React Native ecosystem, JavaScript (ES6+), and modern state management libraries. Proven experience architecting large-scale mobile applications from scratch. Extensive experience consuming RESTful APIs and managing asynchronous operations. Hands-on experience with native module integration (bridging native code) to access device-specific features. A strong understanding of mobile UI/UX principles and a keen eye for detail. Preferred Qualifications A Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Experience in the PropTech (Property Technology) or FinTech sectors. Experience integrating mobile applications with Web3 libraries (e.g., Ethers.js, WalletConnect). Familiarity with displaying AI-driven data or interacting with chatbot SDKs within a mobile app. Experience setting up and managing CI/CD pipelines for mobile applications (e.g., Fastlane, Codemagic).

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Technology Travel Percentage : 0% What you Bring Previous 8-12 years of experience delivering and managing large scale technical contact center implementations. Knowledge in the following areas is critical: RPA, CTI, Agent Desktops, Chatbot, Voicebot, Voice recording, PBX/ACD Knowledge of contact center applications such as QM, Speech analytics, Automation, VoC, Cloud & WFM is a definite plus. Working knowledge of Jira/ServiceNow- develop metrics dashboards and filters, maintain user stories and issues, plan sprints, etc. Working knowledge /Implementation Experience of RPA tools (UiPath, AA 360 etc., NICE inContact) Working knowledge /Implementation Experience of Amazon Web Services (AWS) / Azure Must have good commercial judgment and be capable of working in an aggressive delivery environment. Proven operational excellence and client services experience in Back office/contact center industry specifically in Digital and CX Transformation Cross domain experience includes Payments, Banking Financial Services. Experience in handling different kinds of Contact Center process solutions like inbound, outbound, sales & marketing campaigns, handling employee queries, customer support desk In-depth knowledge of contact center and BPO processes. Must demonstrate a high level of technical expertise and experience. Strong analytical skills, being able to perform ROI / CBA analysis. Superior people skills Exceptional presentation and demo capabilities Strong verbal/written communication skills Self-motivated, highly organized, and team-oriented About the Team Our team of associates are great to work with, and we have an awesome team of management professionals who are there to help guide you to success. We believe our clients are the most important aspect of our business. Our determination to be the best that FIS has to offer rings true with each team member through training, knowledge and a desire to excel in the financial world. Added bonus if you have: 1-year of customer service experience 1-year experience working in a high-volume call center Excellent customer service skills that build high levels of customer satisfaction What we offer you A competitive salary with attractive benefits including private medical and dental coverage insurance A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A modern work environment and a dedicated and motivated team A broad range of professional education and personal development opportunities A work environment built on collaboration and respect Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Hiring For AI Enginner - Python Developer :- Job Description:- We are seeking a talented Python Developer with hands-on experience in AI chatbot development and familiarity with Model Context Protocol (MCP) to join our AI team. You will be responsible for developing intelligent, context-aware conversational systems that integrate seamlessly with our internal knowledge base and enterprise services. The ideal candidate is technically proficient ,proactive, and capable of translating complex AI interactions into scalable backend solutions. Key Responsibilities 1. Design and develop robust AI chatbots using Python and integrate them with LLM APIs(e.g., OpenAI, Google AI, etc.). 2. Implement and manage Model Context Protocol (MCP) for optimize context injection, session management, and model-aware interactions. 3.Build and maintain secure pipelines for knowledge base access that allow the chatbot to accurately respond to internal queries. 4.Work with internal teams to define and evolve the contextual metadata strategy (roles, user state, query history, etc.). 5.Contribute to internal tooling and framework development for contextual AI applications. Required Skills & Experience 1. 3+ years of professional Python development experience. 2. Proven track record in AI chatbot development, particularly using LLMs. 3. Understanding of Model Context Protocol (MCP) and its role in enhancing AI interactionfidelity and relevance. 4. Strong experience integrating with AI APIs (e.g., OpenAI, Azure OpenAI). 5. Familiarity with Retrieval-Augmented Generation (RAG) pipelines and vector-basedsearch (e.g., Pinecone, Weaviate, FAISS). 6. Experience designing systems that ingest and structure unstructured knowledge (e.g., PDF,Confluence, Google Drive docs). 7. Comfortable working with RESTful APIs, event-driven architectures, and context-awareservices.8.Good understanding of data handling, privacy, and security standards related to enterpriseAI use. Job Location: Indore Joining: Immediate Share resume at talent@jstechalliance.com or can Contact Here :- 0731-3122400 WhatsApp : 8224006397 Job Type: Full-time Pay: ₹13,378.21 - ₹58,556.85 per month Application Question(s): Immediate Joiner Have you completed your Bachelor's\Master's Degree? Experience: Python: 3 years (Required) Model Context Protocol (MCP): 3 years (Required) LLM APIs: 3 years (Required) Artificial Intelligence: 2 years (Required) Location: Vijay Nagar, Indore, Madhya Pradesh (Required) Work Location: In person

Hiring For AI Enginner - Python Developer :- Job Description:- We are seeking a talented Python Developer with hands-on experience in AI chatbot development and familiarity with Model Context Protocol (MCP) to join our AI team. You will be responsible for developing intelligent, context-aware conversational systems that integrate seamlessly with our internal knowledge base and enterprise services. The ideal candidate is technically proficient ,proactive, and capable of translating complex AI interactions into scalable backend solutions. Key Responsibilities 1. Design and develop robust AI chatbots using Python and integrate them with LLM APIs(e.g., OpenAI, Google AI, etc.). 2. Implement and manage Model Context Protocol (MCP) for optimize context injection, session management, and model-aware interactions. 3.Build and maintain secure pipelines for knowledge base access that allow the chatbot to accurately respond to internal queries. 4.Work with internal teams to define and evolve the contextual metadata strategy (roles, user state, query history, etc.). 5.Contribute to internal tooling and framework development for contextual AI applications. Required Skills & Experience 1. 3+ years of professional Python development experience. 2. Proven track record in AI chatbot development, particularly using LLMs. 3. Understanding of Model Context Protocol (MCP) and its role in enhancing AI interactionfidelity and relevance. 4. Strong experience integrating with AI APIs (e.g., OpenAI, Azure OpenAI). 5. Familiarity with Retrieval-Augmented Generation (RAG) pipelines and vector-basedsearch (e.g., Pinecone, Weaviate, FAISS). 6. Experience designing systems that ingest and structure unstructured knowledge (e.g., PDF,Confluence, Google Drive docs). 7. Comfortable working with RESTful APIs, event-driven architectures, and context-awareservices.8.Good understanding of data handling, privacy, and security standards related to enterpriseAI use. Job Location: Indore Joining: Immediate Share resume at talent@jstechalliance.com or can Contact Here :- 0731-3122400 WhatsApp : 8224006397 Job Type: Full-time Application Question(s): Immediate Joiner Have you completed your Bachelor's\Master's Degree? Experience: Python: 3 years (Required) Model Context Protocol (MCP): 3 years (Required) LLM APIs: 3 years (Required) Artificial Intelligence: 2 years (Required) Location: Vijay Nagar, Indore, Madhya Pradesh (Required) Work Location: In person

Job Title: Data Scientist Job Type: Full-time Location: Bengaluru Notice Period: 15 days or immediate joiner Experience: 0-2 Years Job Summary We seek a highly skilled Data Scientist (LLM) to join our AI and Machine Learning team. The ideal candidate will have a strong foundation in Machine Learning (ML), Deep Learning (DL), and Large Language Models (LLMs) , along with hands-on experience in building and deploying conversational AI/chatbots . The role requires expertise in LLM agent development frameworks such as LangChain, LlamaIndex, AutoGen, and LangGraph . You will work closely with cross-functional teams to drive the development and enhancement of AI-powered applications. Key Responsibilities Develop, fine-tune, and deploy Large Language Models (LLMs) for various applications, including chatbots, virtual assistants, and enterprise AI solutions. Build and optimize conversational AI solutions with at least 1 year of experience in chatbot development. Implement and experiment with LLM agent development frameworks such as LangChain, LlamaIndex, AutoGen, and LangGraph. Design and develop ML/DL-based models to enhance natural language understanding capabilities. Work on retrieval-augmented generation (RAG) and vector databases (e.g., FAISS, Pinecone, Weaviate, ChromaDB) to enhance LLM-based applications. Optimize and fine-tune transformer-based models such as GPT, LLaMA, Falcon, Mistral, Claude, etc., for domain-specific tasks. Develop and implement prompt engineering techniques and fine-tuning strategies to improve LLM performance. Work on AI agents, multi-agent systems, and tool-use optimization for real-world business applications. Develop APIs and pipelines to integrate LLMs into enterprise applications. Research and stay up-to-date with the latest advancements in LLM architectures, frameworks, and AI trends. Required Skills & Qualifications 0-2 years of experience in Machine Learning (ML), Deep Learning (DL), and NLP-based model development. Hands-on experience in developing and deploying conversational AI/chatbots is Plus Strong proficiency in Python and experience with ML/DL frameworks such as TensorFlow, PyTorch, and Hugging Face Transformers. Experience with LLM agent development frameworks like LangChain, LlamaIndex, AutoGen, LangGraph. Knowledge of vector databases (e.g., FAISS, Pinecone, Weaviate, ChromaDB) and embedding models. Understanding of Prompt Engineering and Fine-tuning LLMs. Familiarity with cloud services (AWS, GCP, Azure) for deploying LLMs at scale. Experience in working with APIs, Docker, FastAPI for model deployment. Strong analytical and problem-solving skills. Ability to work independently and collaboratively in a fast-paced environment. Good To Have Experience with Multi-modal AI models (text-to-image, text-to-video, speech synthesis, etc.). Knowledge of Knowledge Graphs and Symbolic AI. Understanding of MLOps and LLMOps for deploying scalable AI solutions. Experience in automated evaluation of LLMs and bias mitigation techniques. Research experience or published work in LLMs, NLP, or Generative AI is a plus.

We are seeking a WhatsApp Integration Specialist to implement intelligent, prompt-based communication workflows via WhatsApp using the WhatsApp Business API and third-party platforms (e.g., Twilio, Gupshup, 360dialog). The role focuses on creating smart, automated messaging flows for service bookings, follow-ups, reminders, and customer interactions. You’ll work closely with our backend and product teams to deliver a reliable, user-friendly experience. Responsibilities Set up & manage WhatsApp Business API and platform integrations Design and deploy chatbot flows for booking, reminders, and customer updates Automate responses & handoffs via webhook triggers Ensure compliance, data privacy, and system reliability Monitor, troubleshoot, and continuously improve messaging workflows 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬: Hands-on experience with WhatsApp Business API and integration tools Proven ability to build end-to-end chatbot workflows for service-oriented platforms Strong understanding of webhooks, APIs, and backend integration (Node.js, Python, etc.) Ability to work independently and deliver scalable messaging solutions

About Us: Kolofon.AI is an Artificial Intelligence company based in Thiruvananthapuram, India. We deliver innovative solutions from chatbot tiers and custom copilots to next-gen AI tools. About the Role: We are seeking a hands‑on IT Administrator who will ensure smooth day‑to‑day operations of our IT environment. You will provision and manage Microsoft 365 accounts, grant and revoke access to applications and resources, troubleshoot hardware/software issues, and maintain IT assets, all while enforcing security best practices and continuously improving processes. Key Responsibilities: · Create/manage Microsoft 365 (Azure AD/Entra ID) users, licenses, security groups, and · Configure Entra ID tenant as an identity provider · Set up Single Sign‑On (SSO) using SAML for internal applications · Manage Azure cloud resources (VMs, storage, networking) and monitor usage/costs · Maintain runbooks, write how‑to guides, and train users on best practices · First‑line support for Windows/macOS devices, network, and mobile devices · Act as first point of contact for IT requests via ticketing system, email, or in person · Track inventory, software licenses, deploy hardware, and manage warranties · Enforce MFA, password policies, audit access, and assist in compliance checks Qualifications: · Bachelor’s in IT/Computer Science or equivalent · 2+ years in IT support or system administration, preferably with Microsoft 365/Azure · Solid Windows 10/11 and macOS troubleshooting skills · Proactive problem solver who thrives in a fast-paced startup environment · One of the Following Certifications Is a Must: Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft Certified Azure Administrator Associate Microsoft Certified: Identity and Access Administrator Associate What We Offer: Competitive Salary: Aligned with industry standards and commensurate with experience Career Growth: Clear paths for advancement into senior IT and machine learning roles Learning and Development : A collaborative, results-oriented environment that consistently supports ongoing skill development