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3.0 - 5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Skill required: Sales Operations - Sales Enablement Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Transforming sales to become a future-ready and digital B2B revenue engine. Backend sales operations , maintaing and creating sales reports , dash boards Equip sales teams with the right content, training, and data to drive sales activity. What are we looking for? "Excellent Communication Skills: Strong listening and verbal communication skills to accurately assess customer interactions. Analytical Skills: Ability to analyze data, identify trends, and draw meaningful conclusions to inform improvement strategies. Attention to Detail: Keen focus on capturing nuances in customer interactions and accurately evaluating performance against quality standards. Customer Service Orientation: Understanding of customer needs and a commitment to delivering exceptional customer service. Interpersonal Skills: Ability to provide constructive feedback and coach agents effectively. Technical Proficiency: Familiarity with call recording systems, quality monitoring software, and data analysis tools CRM proficiency: Expertise in using CRM systems (e.g., Salesforce, SAP) to extract and analyze sales data. Sales process knowledge: Understanding the complete sales cycle, from lead generation to closing deals, to identify potential bottlenecks and areas for improvement. Business acumen: Applying business knowledge to interpret sales data and align quality analysis with overall company goals. Sales forecasting: Analyzing sales trends to accurately predict future sales performance and identify potential risks "- Ability to establish strong client relationship - Ability to manage multiple stakeholders - Adaptable and flexible - Collaboration and interpersonal skills - Problem-solving skills" Roles and Responsibilities: "Quality Analyst is responsible for monitoring and evaluating customer interactions across various channels (calls, emails, chats) to ensure they adhere to established quality standards, identifying areas for improvement, and providing feedback to agents and teams to optimize customer experience and service delivery. Key Responsibilities: Quality Monitoring: Regularly listen to recorded customer interactions, evaluating agent performance against set quality metrics like adherence to scripts, product knowledge, tone of voice, problem-solving skills, and customer satisfaction. Data Analysis: Analyze call metrics and trends to identify areas of concern and opportunities for improvement, generating detailed reports to share with management. Feedback and Coaching: Provide constructive feedback to agents through individual coaching sessions, highlighting strengths and areas needing development, to enhance their performance. Calibration Meetings: Participate in regular quality calibration sessions with other analysts to ensure consistent evaluation standards across the team. Quality Standard Development: Assist in developing and updating quality standards based on company policies, customer feedback, and industry best practices. Auditing and Compliance: Conduct periodic audits to ensure compliance with regulatory requirements and company guidelines. Training Support: Collaborate with training teams to identify training needs based on quality analysis and contribute to the development of training materials. Issue Escalation: Identify and escalate critical customer issues to relevant teams for timely resolution. Compliance Oversight: Monitor sales activities to ensure compliance with relevant regulations and company policies related to sales practices and customer interactions. Collaboration with Sales Teams: Work closely with sales managers and teams to understand their challenges, identify areas for improvement, and implement quality initiatives to achieve sales goals. Sales Data Analysis: Regularly review and analyze sales data from the CRM system to identify trends, patterns, and areas where sales performance can be enhanced, including metrics like conversion rates, lead generation, average deal size, and customer satisfaction. "
Posted 2 days ago
0 years
0 Lacs
Mumbai Metropolitan Region
Remote
Long Description WHO WE ARE AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward. What You’ll Do As a Programmer 1, you will create and modify control system software for integrated Audio Video Systems by converting requirements into a functional user interface and control code. Additionally, you’ll collaborate with key stakeholders to meet unique requirements and work with hardware and software systems and platforms to deliver a system with robust capabilities. You will also install control programs and touch panel design onsite, offsite, and remotely. In addition, a Programmer 1 is expected to review and validate the work of an Associate Programmer. Day-To-Day Responsibilities Read and interpret AV systems drawings Gather programming requirements Create new control modules, control code and user interfaces Mentor Associate Programmers Perform commissioning and acceptance testing of code Test integrated systems and perform troubleshooting as needed Demonstrate completed system to client Create end-user and programming-related documentation Maintain and update programming code in installed systems Maintain control code in version control repository Manage projects using dev-ops platform to track issues, deploy releases and collaborate Travel to various job sites required Must-Haves WHAT WE’RE LOOKING FOR Proficient with test and calibration equipment and programing languages Proficient in uploading and downloading software in embedded systems Proficient in control system design (Crestron, AMX, Extron, QSC) Solid communication skills with employees, clients and colleagues, as well as the ability to work collaboratively with all levels of the organization Ability to diagnose and test complex system problems Advanced computer skills for the design, configuration, optimization and operations of AV equipment Ability to work and think independently, ensuring to meet deadlines and adapting to changing priorities Understanding of computer networking and troubleshooting Exceptional organizational skills and excellent attention to detail Two years’ experience as an AVI-SPL Associate Programmer or three years similar experience outside of AVI-SPL Crestron CTI-P201 or AMX Control Programmer Associate or equivalent Minimum High school diploma or equivalent Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standards Nice-To-Haves Formal education in Electronics, Software Engineering, or related field CTS (Certified Technology Specialist) Experience with C#, JavaScript, HTML-5, PowerShell, Git version control Experience with Enterprise VC solutions (Zoom, Microsoft Teams, Google Meet, Bluejeans, Cisco Telepresence etc.) – both hardware and software WHY YOU’LL LIKE WORKING HERE Medical benefits, including vision Paid holidays, sick days, and personal days Enjoyable and dynamic company culture Training and professional development opportunities More About Us AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor. AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.
Posted 2 days ago
0 years
0 Lacs
Delhi, India
On-site
Job Title - Quality Assurance Manager Job Location - Chhatarpur, Delhi Work Days - 6 Days We are seeking a meticulous and detail-oriented Quality Assurance Manager to join our customer Service team. The Quality Analyst will be responsible for monitoring and assessing the quality of customer service interactions to ensure our standards of excellence are maintained. The ideal candidate will have a keen ear for detail, strong analytical skills, and a passion for continuous improvement. Key Responsibilities: • Monitor and evaluate inbound and outbound interactions for quality assurance purposes. • Assess call quality based on pre-defined criteria, including communication skills, problem-solving abilities, adherence to scripts, and customer satisfaction. • Provide constructive feedback and recommendations to customer service representatives to enhance performance. • Identify trends, training needs, and areas for improvement based on interaction analysis. • Prepare and present detailed reports on call quality metrics and performance trends. • Collaborate with training and development teams to design and deliver targeted training programs. • Ensure compliance with company policies, procedures, and regulatory requirements. • Participate in calibration sessions to ensure consistency and fairness in call evaluations. • Maintain up-to-date knowledge of industry best practices and emerging trends in call quality assurance. Qualifications: • Bachelor's degree. • Previous experience in call quality analysis, customer service, or a call center environment. • Excellent listening and analytical skills. • Strong verbal and written communication skills. • Proficiency in using call monitoring and quality assurance tools. • Ability to provide constructive feedback and conduct training sessions. • Attention to detail and a commitment to maintaining high standards of quality. • Ability to work independently and as part of a team. • Strong organizational and time management skills. Preferred Qualifications: • Experience with Six Sigma or other process improvement methodologies. • Certification Lean Six Sigma.
Posted 2 days ago
2.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Job Opening: Microbiologist at SCK Testing Labs Location: Noida Experience: 2+ years Education: MSc in Microbiology (minimum) SCK Testing Labs, a leading name in Environmental Testing services, is seeking a highly motivated and skilled Microbiologist to join our growing team in Noida. If you have a passion for microbial analysis, a keen eye for detail, and a commitment to accuracy, we encourage you to apply. Key Responsibilities: -Perform a wide range of microbiological tests on diverse samples water, environmental samples, according to established protocols and regulatory guidelines. -Prepare media, reagents, and samples accurately for microbial analysis. -Operate and maintain laboratory equipment, ensuring proper calibration and functionality. -Interpret and analyze test results, maintaining meticulous records and generating comprehensive reports. -Identify and troubleshoot technical issues, implementing corrective actions as needed. -Adhere to strict quality control procedures and laboratory safety standards. -Participate in method validation and development activities. -Collaborate effectively with team members and other departments. -Stay updated with the latest advancements in microbiology and testing methodologies. Qualifications: -Minimum of an MSc in Microbiology from a recognized institution. -A minimum of 2 years of hands-on experience in a microbiology laboratory, preferably in a testing or quality control environment. -Strong theoretical and practical knowledge of various microbiological techniques, including culturing, identification, enumeration, and sterility testing. -Familiarity with relevant national and international standards (e.g., ISO, BIS, pharmacopoeial guidelines) is a plus. -Excellent analytical, problem-solving, and critical thinking skills. -High level of accuracy and attention to detail. -Ability to work independently and as part of a team in a fast-paced environment. What We Offer: -A dynamic and challenging work environment. -Opportunities for professional growth and development. -Competitive salary and benefits package. -Access to cutting-edge technology and resources. -A supportive and collaborative team culture. To Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications to scktl@sckcerts.com
Posted 2 days ago
1.0 - 4.0 years
3 - 6 Lacs
Pune
Work from Office
1. Supervise day-to-day manufacturing activities related to flow meter production, including assembly, calibration, and testing. 2. Collaborate with the design team to ensure product designs are production-friendly and meet performance requirements. 3. Implement and monitor process improvements to enhance quality, reduce lead time, and minimise manufacturing costs. 4. Ensure compliance with industry standards and internal quality protocols. 5. Manage material planning and inventory control for components like sensors, bodies, electronics, and display units. 6. Train and mentor production staff on technical procedures, safety practices, and operational efficiency. 7. Conduct root cause analysis for process deviations or product failures and drive corrective actions. 8. Maintain accurate documentation for production logs, inspection reports, and calibration records. 9. Support the introduction of new models or product upgrades into the manufacturing line. 10. Coordinate with suppliers and internal QA teams to address component quality and availability issues. Link to apply for this role is here- https://app.hrone.cloud/apply-job?appId=3Sh0-h-nzgT4FXh-rRZExE_yFiu3JlBUAskvgpsnbrKUaVgOiIg2r38rZBDW04iy3hdfphBJT9t463ojGYvum3ytw_X72qlfeCf4ogwZKltJzx3AqXGmyujducWqSW1T&dc=adept&rqt=UVozgs-AUV1ILPLBxDlf7A&cc=P59JVbpbHWXmZ_sFzZ_bYA&pid=bmT_w3JScqEPgCjy7tILoQ&dptc=r0_XPJmvFT_oCLGRN8jpfg&st=-n_C2-YChNaZnubp3_OPew&fm=CR&headerColor=%23807e80&fontSize=10&buttonColor=%2300bfa5
Posted 2 days ago
0.0 - 10.0 years
0 - 0 Lacs
Hosur, Tamil Nadu
On-site
1. General Quality Assurance Responsibilities Implement and maintain ISO 9001 / IATF 16949 quality systems. Assist in preparing and updating Quality Control Plans (QCP) and Process Flow Diagrams (PFD). Monitor and analyze in-process and final inspection reports. Coordinate with production, maintenance, and design teams to resolve quality issues. Conduct root cause analysis (RCA) and implement corrective & preventive actions (CAPA). Ensure documentation and traceability of all quality records and test results. Handle internal and external audits and support certification renewals. 2. Robotic Welding Inspect robotic weld parameters, path consistency, and weld bead quality. Monitor weld penetration, spatter levels, and undercut issues. Coordinate robot calibration and preventive maintenance checks. Analyze defect data from robotic welding and implement process improvements. 3. Manual & MIG Welding Inspect manual welding joints for porosity, cracks, and proper fusion. Ensure welding process compliance with WPS (Welding Procedure Specification). Monitor welder qualifications and conduct periodic skill assessments. Use of NDT techniques like Dye Penetrant, Visual Testing, and Ultrasonic Testing when applicable. 4. SPM Welding Validate jigs, fixtures, and toolings for special purpose welding machines. Confirm cycle time and quality consistency on customized machines. Troubleshoot frequent defects arising from SPM operation. 5. Press Shop (63 to 500 Ton) Inspect blanks and pressed components for burrs, cracks, and dimensional accuracy. Verify die condition and ensure die setting practices adhere to quality standards. Monitor thickness, alignment, and flatness using gauges and CMM (if required). Coordinate die tryouts and PPAP approvals for new press components. 6. Powder Coating Monitor pretreatment process (degreasing, phosphate coating) and ensure consistency. Inspect coating thickness, adhesion, gloss, and visual appearance. Check for coating defects such as orange peel, pinholes, and chipping. Maintain records of salt spray and cross-hatch test results. Ensure curing oven temperature profiles meet standards. 7. Reporting & Communication Generate daily, weekly, and monthly quality performance reports (Rejection %, PPM, Rework). Support customer complaint analysis (8D / 5 Why) and drive improvement plans. Liaison with customer quality teams during audits and product trials. 8. Skills & Knowledge Required Proficiency in QC tools (7 QC tools, SPC, MSA, FMEA). Good understanding of GD&T and engineering drawings. Exposure to welding symbols, metallurgy, and surface finishing. Basic knowledge of ERP/quality modules (SAP / Oracle preferred). Mail Id: personnel@knitvelneedles.com Phone No: 9942976468 Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹50,000.00 per month Benefits: Food provided Health insurance Life insurance Paid sick time Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Ability to commute/relocate: Hosur, Tamil Nadu: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Education: Bachelor's (Required) Experience: Quality management: 10 years (Required) Location: Hosur, Tamil Nadu (Required) Work Location: In person
Posted 2 days ago
15.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Head of QA & QM | Leading Hydraulics & Automation Manufacturer – Ahmedabad Head of Department – Quality Assurance & Quality Management (QA/QM) to drive quality excellence at their Ahmedabad-based facility. Who Should Apply Experience: 10–15 years in QA/QM roles within engineering or manufacturing industries. Education: Diploma or Degree in Mechanical Engineering. Industry Exposure: Hydraulics, pneumatics, machine tools, automotive, steel, or heavy engineering. Location : Ahmedabad Role Overview Lead and manage QA/QM operations across production of hydraulic valves, power packs, manifolds, and custom mechanical systems. Oversee ISO 9001:2015 QMS implementation, internal/external audits, vendor quality assurance, SOPs, inspection protocols, CAPA, and compliance processes. Collaborate closely with design, production, and procurement teams to ensure quality is embedded at every stage. Must-Have Skills In-depth knowledge of hydraulic systems, machined components, and mechanical assemblies. Familiarity with APQP, PPAP, FMEA, MSA, SPC, and quality tools like 5 Why, Fishbone, and Pareto. Proficiency in using measurement instruments, tolerancing, calibration, and ERP/SAP systems.
Posted 2 days ago
2.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. This function is responsible for Managing billing and/or collection team(s) for optimum reduction AR Days and/or FBNS and working with payers to improve or maintain cash goals set. Position in this function manages staff performance and ensures that the business meets the KPI expectations. The position carries out his/her duties by adhering to the highest standards of ethical and moral conduct, acts in the best interest of organization and carries out the Vision and Mission of the organization. Primary Responsibilities The primary responsibility of the supervisor is to ensure that his/her subordinates are developed to become successful in their given or potential role, thus coaching and mentoring is very important. Minimum requirement is to coach your staff at least twice a month for mid and top performer. Bottom performer or your focus people should have minimum of one a week coaching session Conduct daily and weekly huddle to discuss strategy to address performance or challenges, provide update and to drive performance. Agenda should be prepared prior to the meeting and meeting should always be documented Attendance and Schedule Adherence - Ensure that subordinates are reporting on time and on the days that they have shift. The supervisor should be able to drive attendance always including punctuality and break schedule compliance Update all required data as needed based on company requirement (MyGPS, EWS, LH, Allsec, CLL, Peoplesoft, etc) Inventory management including allocation. Ensuring inflow and outflow are properly managed and monitored based on capacity. Provide trends and action plan including burn down plan if sudden surge in volume or decreased capacity due to shrinkage Respond to query and escalations then provide feedback to business partners. Deep dive should be conducted and shared with leaders, TAT 24 hrs. This should include action plan for the specific person/issue and how this will be prevented in the future Ensures that the agents are aware of their performance (daily, weekly and monthly progress). Performance scorecard should be reviewed at least twice a month. So agents are aware of where they stand Review audit markdown and conduct error analysis and process related coaching including root cause analysis Ensure rebuttals are done when necessary and submitted in a timely manner Complete internal audits on a timely manner as deemed required Review adjustment requests and approve those which are valid for write-off Complete your own production required by your processes. Minimum of 40 accounts per month Ensure accurate documentation of coaching sessions provided and attended. This should be uploaded in ORBIT. This includes but not limited to performance, behavior coaching and retention conversations Ensure accuracy of all data and report submitted including End of Day report Update dashboards, trackers, business review files, scorecard in a timely manner, when needed Ensure performance boards are updated daily and agents has visibility on it Attend scheduled meeting, training and calibration sessions Provides purposeful and actionable development feedback to direct reports and monitors to support their performance improvement. If, after the action items of the development plan do not yield the desired positive results in the agreed upon timeframe, a CAP is initiated in accordance to Optum policies and practices Study trends and analysis on team performance and be able to device SMART action plan to address team/ individual challenges Ensure own and subordinate adherence to company policies and procedures. Strict implementation should be reinforced. Issue corrective action as deemed necessary Request needed learning from the trainers or SMEs, Leads and process experts Drive meal adherence 98% (PHL only) and manage utilization at 71.42% for PH and 75.78% for IND the least Provide floor/virtual support to ensure that agents are assisted real time Complete accountability of the team’s performance and actions Create career pathing for the subordinate you manage Create your succession plan Drive compliance and success of Vital signs, Bright ideas, engagement activities and other company/process initiatives Any additional task that maybe required from the process he/she belongs to Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Work Experience: 2+ years of experience in Hospital Revenue Cycle Management 1+ years of management/leadership experience Thorough understanding of insurance policies and procedures Working knowledge of medical terminology Basic computer skills, must understand Excel Proven excellent written and verbal communication Must undergo process training and pass ramp certification Technical Knowledge High sense of responsibility and accountability; Takes ownership and initiative Ability to think and act; decisiveness, assertiveness, with ability to achieve results quickly Excellent communication capability; persuasive, inclusive, and encouraging; the ability to listen and understand; Ability to elicit cooperation from a variety of resources Adaptable and flexible, with the ability to handle ambiguity and sometimes changing priorities Professional demeanor and positive attitude; customer service orientation Ability to learn, understand, and apply new technologies, methods, and processes Ability to recognize necessary changes in priority of tasks and allocation of resources, and bring them to the attention of Optum Leadership, as required Ability to be a self-starter and work independently to move projects successfully forward Ability to work with a variety of individuals in managerial and staff level positions Personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Optum and our client organization(s) Demonstrates a positive leadership shadow by shaping positive behaviors in areas of influence, building integrity, influencing our values and creating a healthy, high-performance environment At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Posted 2 days ago
3.0 - 5.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Position - Analyst / Sr. Analyst - Instrumentation Experience Required - 3-5 Years in Food Testing Laboratory Qualification - B.Tech/ M.Sc./ M.Tech - Food Technology Roles and Responsibilities: Expertise in handling Instruments like - ICP-MS/HPLC/LC-MS/MS Preparation and review of raw data of sample (s) analyzed in respective section. Verification & validation of test methods as per NABL, EIC, APEDA and client requirements. Calculating uncertainty of measurement for different parameters performed in respective sections. Preparation of working reference standard & reagents. Maintenance of records of working reference standards with their logbooks under the supervision of Section In-charge. Maintenance, calibration & intermediate checks of glassware & equipment in respective sections. Coordination with QA related documentation. Participation in HSE training & Other related activities. Participation in IQC, ILC & PT in respective sections. Any other work as and when assigned.
Posted 2 days ago
8.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Description Job Description: Offset/Digital/Flexo Job OverviewOversee he production processes of offset, digital, and flexographic printing operationsEnsuring efficient execution, high-quality output, and team management. The ideal candidate will have a strong technical understanding of printing technologies, equipment maintenance, and production workflows. The Manager will be responsible for ensuring high-quality print production, efficient use of resources, and on-time delivery of projects. This role requires leadership in managing the print team, optimizing production processes, and ensuring safety and compliance in the production environment .Key ResponsibilitiesProduction ManagementOversee all aspects of the offset, digital, and flexographic printing processes, ensuring quality standards are met.Schedule and manage production workflows to meet deadlines and optimize resource usage. Ensure proper maintenance and calibration of printing equipment for maximum uptime and efficiency.Team Leadership:Supervise, train, and manage a team of press operators and print technicians.Foster a culture of continuous improvement, safety, and collaboration within the team.Provide technical guidance and support to the print team on complex printing jobs.Quality Control :Implement and monitor quality control procedures to ensure print consistency and accuracy.Address and resolve production issues, making adjustments to processes as necessary.Conduct regular inspections and audits of print jobs to meet customer specifications.Process Improvement: Analyze production metrics and workflows to identify areas for improvement.Recommend and implement process improvements to enhance production efficiency, reduce waste, and increase profitabilityInventory and Resource Management: Oversee the inventory of printing materials (inks, paper, plates, etc.) and ensure adequate stock levelsCoordinate with suppliers for the purchase and delivery of materials.Health & Safety ComplianceEnsure that all safety protocols and environmental regulations are adhered to.Conduct regular safety training and inspections to maintain a safe work environment.Working on Safet By Technology. Qualifications Qualifications and Skills:Bachelor’s degree in Printing Technology, Industrial Engineering, or a related field (preferred). Proven experience (8+ years) in offset, digital, and flexographic printing management Strong knowledge of printing technologies, including offset, digital, and flexographic processes.Hands-on experience with printing equipment, prepress, and post-press operationsExcellent leadership, communication, and problem-solving skillsAbility to manage multiple projects and work under tight deadlines Knowledge of safety standards and best practices in a manufacturing environment.Familiarity with industry software for print production and job managementKnowledge of Lean Manufacturing principles or Six Sigma certificationPrevious experience in a customer-facing role, working with key accounts
Posted 2 days ago
6.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About the Team The Credit Strategy team at Navi is responsible for developing and optimizing underwriting strategies across our key lending products. The team owns and drives key underwriting metrics, asset quality indicators and portfolio monitoring while ensuring that credit decisions align with business objectives and risk tolerance of the Company. This team focuses on continually enhancing underwriting quality and portfolio health to support sustainable growth. About the Role This role offers an opportunity to be an integral part of the team that is scaling up the Personal Loans business at Navi. It involves owning end-to-end credit policies from creation to implementation for different customer segments, portfolio management and monitoring credit metrics. You’ll have the opportunity to apply cutting-edge techniques to real-world challenges, while collaborating closely with cross-functional teams such as product, analytics, business and data science to deliver measurable business impact. This isn’t just a role - it’s a chance to contribute to the future of fintech through innovative, high-ownership work that makes a visible difference. Must Haves ● Highly analytical and has the ability to find patterns in data and analyze potential impact against key credit risk metrics and business drivers ● Ability to work in a fast-paced environment and be a self-starter ● Takes initiative and can think of new approaches to problem-solving ● Work in a dynamic environment of business, structure problems, define and track actionables ● Excellent verbal & written communication skills, as well as presentation skills ● Working knowledge of SQL, Excel, Tableau. Python would be a plus ● Graduation from top IIT, with 3–6 years of experience (preferred but not mandatory) / MBA from a top 4 B-school with up to 5 years of experience What We Expect From You ● Lead and develop a high impact team fostering a culture of learning and growth mindset ● Drive development of risk based credit strategies and amount strategies to maximize approvals within specific segments while also minimizing credit risk; own portfolio risk metrics - Bounces, PAR metrics, Roll rates etc ● Monitor portfolio risk from granular dimensions and constantly implement strategies to maintain risk metrics within specific ranges. ● Monitor various operational metrics and develop alerting mechanisms to maintain process efficiency ● Maintain high level of collaboration with Navi’s Data Science (DS) team in developing extensive range of credit underwriting models for the entire lifecycle - from conceptualization to deployment, model validation and optimization ● Working towards continuous improvement (through testing and calibration) of DS models ranging across underwriting, parsing, income assessment etc ● Innovate and experiment with various new data sources for underwriting ● Work on identification of emerging credit risks across portfolio, and drive key initiatives to help achieve objectives of credit risk mitigation ● Collaborate with several stakeholder functions, such as Business, Analytics, Tech, Product, Collections to achieve these outcomes ● The approach to this role will involve: ○ Reviewing credit underwriting outcomes across various cuts - borrower level, segment level, parameter level, etc to gather credit insights and make necessary policy modifications, ○ Identifying policy implementation gaps and making necessary improvements. ○ Evaluate data sources - including alternate data sources for digital underwriting of personal loans ○ Objective assessments to verify outcomes driven by credit underwriting strategies and drive continuous improvement ○ Own the recommendations made from this process, and action items linked for appropriate conclusions Inside Navi We are shaping the future of financial services for a billion Indians through products that are simple, accessible, and affordable. From Personal & Home Loans to UPI, Insurance, Mutual Funds, and Gold — we’re building tech-first solutions that work at scale, with a strong customer-first approach. Founded by Sachin Bansal & Ankit Agarwal in 2018, we are one of India’s fastest-growing financial services organisations. But we’re just getting started! Our Culture The Navi DNA Ambition. Perseverance. Self-awareness. Ownership. Integrity. We’re looking for people who dream big when it comes to innovation. At Navi, you’ll be empowered with the right mechanisms to work in a dynamic team that builds and improves innovative solutions. If you’re driven to deliver real value to customers, no matter the challenge, this is the place for you. We chase excellence by uplifting each other—and that starts with every one of us. Why You'll Thrive at Navi At Navi, it’s about how you think, build, and grow. You’ll thrive here if: ● You’re impact-driven You take ownership, build boldly, and care about making a real difference. ● You strive for excellence Good isn’t good enough. You bring focus, precision, and a passion for quality. ● You embrace change You adapt quickly, move fast, and always put the customer first.
Posted 2 days ago
1.0 - 2.0 years
0 Lacs
Khambhalia, Gujarat, India
On-site
JOB DESCRIPTION Job Description for Area Manager - ENCON Document Number NAYA-HR-TS-JD-11 Version / Revision 01 / 00 Date 24 / Dec / 2024 Prepared by System Coordinator Reviewed by Area Manager Approved by HOD No Date dd.mm.yyyy Details Rev No. Details Rev No. 1 02.09.2024 No Procedure 00 New Procedure NAYA-HR-TS-JD-11 01.00 Organizational Change Requirement 2 24.12.2024 Revised Procedure NAYA-HR-TS-JD-11 01.00 Revised Procedure NAYA-HR-TS-JD-11 01.01 Relevant Total years of Experience modification. JOB PURPOSE Maintaining and analysing key energy data. Energy optimization in Power Plant, Utilities and Refinery to Improve Through put and GRM. Ensuring the Operation in Power & Utility take place in Most efficient manner and meets the demand of Refinery with minimum losses. ORGANISATIONAL CHART ACCOUNTABILITIES & RESPONSIBILITIES ACCOUNTABILITIES ACTIVITIES QUALITY MANAGEMENT SYSTEM Team Management: To achieve the team's objectives and continue to do so over time. Authority: To set the team objectives. To define the role clarity for all the positions To define the performance contract for the identified positions & conduct Reviews, recognize & reward based on the performance Proper manning of positions in time Initiate development activities to enhance the skill levels Planning & Budgeting: Annual & Facilities plan: To define a business plan that satisfies short and long term business goals. To give inputs w.r.t. plant shutdown activities To provide inputs for Annual plans on through put & projected yields Develop proposals & give inputs on CAPEX and OPEX based on the type of modifications for enhancing GRM Systems, Policies & Procedures: To create a management framework in ISO 50001:2018 with the capability to achieve targeted gross margin performance improvement in Energy. To develop, follow & improve plant performance monitoring system Ensure operating conditions are optimized within designed limits Ensure plant change requests are scrutinised and prepared in line with MOC procedures Finalize Plant Performance Testing Procedures for certification of performance of various facilities. Management : To ensure achievement of targeted outcomes as efficiently as possible while at all times complying with process design standards & Statutory regulations Review the plant performance & ensure timely action for optimal performance of operating units. Ensure product blending operations to the required qualities without much give away. Ensure approvals of plant change proposals are obtained in an efficient manner Ensure that process inputs for CCOE approvals for various facilities are provided in time. Guide on conducting the test runs & preparation of test run reports and finalise / issue performance Test run reports MIS : Lead and direct the design and improvement of the MIS, co-ordinate the collection of inputs and distribution of outputs so that the right information is reviewed by the right people IN ORDER TO enable timely decision making to achieve the business's targets. Coordinate and provide inputs/information for ISBL Areas for the various levels of MIS as defined from time to time. Technical evaluation of vendors. Highlighting the critical issues related to equipment integrity for MIS reporting. ENVIRONMENT MANAGEMENT SYSTEM "Systems, Policies & Procedures: To be accountable for implementation and improvement of the EMS systems, procedures & policies in respective functional operations. To ensure adherence to the all health, safety, and environment systems during all field activities General awareness on Environment Management in Refinery Operations Implementation of environment management procedures like Hazardous / Non Hazardous waste management. OHSMS HSEF - Care & Welfare: To achieve a safe and healthy work place. Authority: To stop any unsafe job Review of Safety Audit observations and firm up the course of actions for rectification Based on recommendations of the Safety audit reports , incident reports & root cause analysis, Initiate plant change modifications to improve safety in operations Monitor compliance with the controls Identify opportunities for enhancing HSEQ performance Ensure that all legal obligations are fulfilled within due time limits. EnMS 50001:2018 Energy Management systems ISO 50001:2018 Awareness about Energy policy, significant energy uses, Energy objectives and Energy Management System. In the capacity of Energy Manager; Initiate activities to improve monitoring and process control to reduce energy costs. Analyze equipment performance with respect to energy efficiency. Ensure proper functioning and calibration of instruments required to assess level of energy consumption directly or indirectly. Establish a methodology how to accurately calculate the specific energy consumption of various products/services or activity of the refinery. Develop and manage training programme for energy efficiency at operating levels. Develop integrated system of energy efficiency and environmental up gradation. Co-ordinate implementation of energy audit/efficiency improvement projects through external agencies. Establish an improved data recording, collection and analysis system to keep track of energy consumption. Prepare a scheme for efficient use of energy and its conservation and implement such scheme keeping in view of the economic stability of the investment. Establish and/or participate in information exchange with other energy managers of the same sector through association Monitoring and controlling of EnPIs, variables, baseline, Objective/ Targets & Management programs (Energy action plan) and Energy performance as applicable PROCESS SAFETY MANAGEMENT PSM Knowledge of Process Safety Management elements and procedures. (Process Safety Information and Process Hazard Analysis). Maintain upto date list of chemicals, P&IDs, Cause & Effect Diagrams, Interlocks, alarms, Ensure Management of change process is followed at the area. Tracking of MOC HAZOP recommendations. Participate in Process Hazard Analysis (PHA) studies, Pre-Start up Safety Reviews (PSSR) Participate / Lead root cause analysis, process near miss & Incident investigations. Lead MOC HAZOPs studies. Review and update Standard Operating Conditions / Integrated Operating Window. KEY CHALLENGES Ensure Energy efficient performance all the time Effective and sustainable implementation of all identified changes in time to derive maximum benefits KEY DECISIONS Made by Jobholder: Technical Validation of various Energy related schemes and projects. Needs for modifications in the systems related to Energy. Initiative and the ability to recognise emerging problems and proactive develop solutions. Recommendations to superior: Nominations for external training/seminars/conferences for approvals. Proposals of new advanced Energy efficient technology. INTERACTIONS Internal Interactions: Interaction with Area Business Committee groups and other related support groups of TS. Interaction with Area Managers (Operations) and Process Leads for review on Energy performance indicators. Interaction with commercial to develop technical specification for bids and to assist in their assessment for procurement of materials and services affecting energy performance. Interaction with projects teams. External Interactions: Interaction with Energy Auditors and Statutory bodies. Interaction with external agencies for energy related services. Interaction with OGCF/CHT. DIMENSIONS Financial Dimensions: Power & Utility Pricing. Other Dimensions: SKILLS & KNOWLEDGE Educational Qualifications & Certifications: Graduate Mechanical/ chemical Engineer with Energy Auditor Certificate On hand experience in Operations/Technical services of Power & Utilities integration in Refinery. Understanding of Power & Utility operations and integration with Refinery. Understanding of Refinery / Manufacturing work processes & economics. Relevant (Functional/Level) & Total Years of Experience: For on boarding as Area Manager - ENCON, at least 1-2 years of experience or above (maximum of 15 years) managing Process Engineering Support function and technical aspects in refiner Power Utility and process units of Refinery. Functional Skills: Expertise in at least one area of operations / technical knowledge and exposure to other areas of operations / technical knowledge and process trouble shooting and optimising skills. Risk and HSE assessment for refining operations. He/She should be aware about Energy policy, significant energy uses, Energy objectives and Energy Management System. General understanding of Energy Market. Knowledge of relevant legislation surrounding energy efficiency and carbon emissions. Knowledge in energy modelling and simulation software. Behavioural Skills: Leadership skills and strategic & conceptual thinking Problem solving skills Management skills (Time, Resources etc.) Strong analytical Skills. RESPONSIBILITIES ACCOUNTABILITIES & RESPONSIBILITIES ACCOUNTABILITIES ACTIVITIES QUALITY MANAGEMENT SYSTEM Team Management: To achieve the team's objectives and continue to do so over time. Authority: To set the team objectives. To define the role clarity for all the positions To define the performance contract for the identified positions & conduct Reviews, recognize & reward based on the performance Proper manning of positions in time Initiate development activities to enhance the skill levels Planning & Budgeting: Annual & Facilities plan: To define a business plan that satisfies short and long term business goals. To give inputs w.r.t. plant shutdown activities To provide inputs for Annual plans on through put & projected yields Develop proposals & give inputs on CAPEX and OPEX based on the type of modifications for enhancing GRM Systems, Policies & Procedures: To create a management framework in ISO 50001:2018 with the capability to achieve targeted gross margin performance improvement in Energy. To develop, follow & improve plant performance monitoring system Ensure operating conditions are optimized within designed limits Ensure plant change requests are scrutinised and prepared in line with MOC procedures Finalize Plant Performance Testing Procedures for certification of performance of various facilities. Management : To ensure achievement of targeted outcomes as efficiently as possible while at all times complying with process design standards & Statutory regulations Review the plant performance & ensure timely action for optimal performance of operating units. Ensure product blending operations to the required qualities without much give away. Ensure approvals of plant change proposals are obtained in an efficient manner Ensure that process inputs for CCOE approvals for various facilities are provided in time. Guide on conducting the test runs & preparation of test run reports and finalise / issue performance Test run reports MIS : Lead and direct the design and improvement of the MIS, co-ordinate the collection of inputs and distribution of outputs so that the right information is reviewed by the right people IN ORDER TO enable timely decision making to achieve the business's targets. Coordinate and provide inputs/information for ISBL Areas for the various levels of MIS as defined from time to time. Technical evaluation of vendors. Highlighting the critical issues related to equipment integrity for MIS reporting. ENVIRONMENT MANAGEMENT SYSTEM "Systems, Policies & Procedures: To be accountable for implementation and improvement of the EMS systems, procedures & policies in respective functional operations. To ensure adherence to the all health, safety, and environment systems during all field activities General awareness on Environment Management in Refinery Operations Implementation of environment management procedures like Hazardous / Non Hazardous waste management. OHSMS HSEF - Care & Welfare: To achieve a safe and healthy work place. Authority: To stop any unsafe job Review of Safety Audit observations and firm up the course of actions for rectification Based on recommendations of the Safety audit reports , incident reports & root cause analysis, Initiate plant change modifications to improve safety in operations Monitor compliance with the controls Identify opportunities for enhancing HSEQ performance Ensure that all legal obligations are fulfilled within due time limits. EnMS 50001:2018 Energy Management systems ISO 50001:2018 Awareness about Energy policy, significant energy uses, Energy objectives and Energy Management System. In the capacity of Energy Manager; Initiate activities to improve monitoring and process control to reduce energy costs. Analyze equipment performance with respect to energy efficiency. Ensure proper functioning and calibration of instruments required to assess level of energy consumption directly or indirectly. Establish a methodology how to accurately calculate the specific energy consumption of various products/services or activity of the refinery. Develop and manage training programme for energy efficiency at operating levels. Develop integrated system of energy efficiency and environmental up gradation. Co-ordinate implementation of energy audit/efficiency improvement projects through external agencies. Establish an improved data recording, collection and analysis system to keep track of energy consumption. Prepare a scheme for efficient use of energy and its conservation and implement such scheme keeping in view of the economic stability of the investment. Establish and/or participate in information exchange with other energy managers of the same sector through association Monitoring and controlling of EnPIs, variables, baseline, Objective/ Targets & Management programs (Energy action plan) and Energy performance as applicable PROCESS SAFETY MANAGEMENT PSM Knowledge of Process Safety Management elements and procedures. (Process Safety Information and Process Hazard Analysis). Maintain upto date list of chemicals, P&IDs, Cause & Effect Diagrams, Interlocks, alarms, Ensure Management of change process is followed at the area. Tracking of MOC HAZOP recommendations. Participate in Process Hazard Analysis (PHA) studies, Pre-Start up Safety Reviews (PSSR) Participate / Lead root cause analysis, process near miss & Incident investigations. Lead MOC HAZOPs studies. Review and update Standard Operating Conditions / Integrated Operating Window. QUALIFICATIONS Educational Qualifications & Certifications: Graduate Mechanical/ chemical Engineer with Energy Auditor Certificate On hand experience in Operations/Technical services of Power & Utilities integration in Refinery. Understanding of Power & Utility operations and integration with Refinery. Understanding of Refinery / Manufacturing work processes & economics.
Posted 2 days ago
12.0 - 14.0 years
0 Lacs
Khambhalia, Gujarat, India
On-site
JOB DESCRIPTION As a part of Maintenance- MMC Team , Responsible & Accountable of collection of Scrap and other Secondary sales materials , Timely lot creation for scrap , secondary sales and other such disposable items , scrap yard management, documentation and dispatch of scrap and secondary sales materials , Processing and control of all OGP ,including RGP and NRGP RESPONSIBILITIES RESPONSIBILITIES RESPONSIBILITIES ACTIVITIES QUALITY MANAGEMENT SYSTEM Collection of Scrap Ensure physical Scrap collection and SCR is completed in system within target days Ensure storage of scrap as per nature and type in scrap yard Monitor Scrap BIN level Qty. and creation of LOT after obtaining IDT clearance and sending to Procurement Ensure all approval like write offs, other legal requirement are compiled off in case of Asset and surplus material lot creation for disposal Prepare Open lot ageing report for Scrap committee meeting. Arrange inspection of scrap materials carried out by prospective scrap buyers and maintain proper inspection report. Review and maintain last sale price in the material master for all scrap item after obtaining procurement concurrence. Delivery of Scrap Material & Weigh bridge management Ensure proper communication to all stockholder prior to placement of vehicle. Ensure all Issues all permits and area clearance for loading and cutting of scrap materials! Review and monitor scrap loading. Ensure personal safety during scrap delivery! Ensure Weighment of scrap vehicles is done in line with Management procedure. Seek necessary approval for closure of open sale contract Ensure monthly calibration & Testing of weighbridge by OEM Ensure all legal compliances related to weights and measure are being followed Gate Pass Management Provided Requisite logistic support including transportation, packing , loading for all items sent on RGP / NRGP basis Release all OGP in line with SOP compliances. Review Open RGP and follow up with respective user for closure of the same Prepare monthly MIS for all Open Gate passes for management review System automation Explore automation possibility of Manual process HSEF & Housekeeping Maintain all HSEF compliances in all activities and carry out in completely safe manner. Control the HSEF deviation to zero level during the complete process Maintain good housekeeping receipt area as per 5S Providing regular safety instruction to all field supervisor and workmen Co-ordination with internal and external stakeholders. Co-ordination with various internal departments, external vendors, service providers. Audit and compliances Follow full compliances for IMS system Implementing full legal compliances like stamping of lifting/handling tools and tackles/ weigh bridge Implement all compliances of Financial, IFSC and all external audit recommendations Review of SOP and Management procedure on regular interval with a perspective of strengthening of system control Team work and Management To work with Team of contractual workmen & supervisors OHSMS HSEF - Care & Welfare: To achieve a safe and healthy work place. Authority: To stop any unsafe job Review of Safety Audit observations and firm up the course of actions for rectification Based on recommendations of the Safety audit reports, incident reports & root cause analysis, Initiate plant change modifications to improve safety in operations Monitor compliance with the controls Identify opportunities for enhancing HSEQ performance Ensure that all legal obligations are fulfilled within due time limits. ENVIRONMENT MANAGEMENT SYSTEM "Systems, Policies & Procedures: To be accountable for implementation and improvement of the EMS systems, procedures & policies in respective functional operations. To ensure adherence to the all health, safety, and environment systems during all process activities General awareness on Environment Management in Refinery Operations Implementation of environment management procedures like Hazardous / Non Hazardous waste management. EnMS 50001:2018 Energy Management systems ISO 50001:2018 Awareness about Energy policy- 50001:2018 Significant energy uses. Energy objectives and Energy Management System. Awareness about Energy policy, significant energy uses, Energy objectives and Energy Management System. Monitoring and controlling of EnPIs, variables, baseline, Objective/ Targets & Management programs (Energy action plan) and Energy performance QUALIFICATIONS B. E (Mechanical / Electrical) with min 12-14 years of Experience OR Diploma(Mechanical / Electrical) with min 13-15 years of Experience
Posted 2 days ago
0 years
0 Lacs
Kandhar, Maharashtra, India
Remote
Entity: Technology Job Family Group: Research & Technology Group Job Description: The role is embedded in the Product Development team and has numerous touch points with both internal and external customers and is part of the Data Center Agile Squad. In the challenging data center immersion cooling business it is essential to keep up with fast paced developments and driven competition in the market. This competition is represented by both established lubricant competitors, emerging ones stepping up from sub-supplier positions as well as alternative data center designs such as air cooling and direct to chip cooling. The core competence in technical expertise technical trends in this space must be developed to offer coordinated and innovative customers besides working on the intuition-style and experience-based routine trouble shooting-type tasks. Purpose of the role! Take the mission of delivering coordinated solutions to internal/external customers in a safe, reliable, and way with their rich experience in applied technologies and strong expertise of products and services for lubricant engineering industries. Will take various responsibilities as a significant part of bp’s local technical platform and global technology community where bp technology are established and developed to satisfy customers demands at present and in the future. They will be core members of the global Data Center Squad, a multi-functional group passionate about decarbonization industry. Key Results/ Accountabilities from role! Compliance: Ensure daily operations for fulfilling responsibilities manner and conform to bp’s value, code of conduct and internal policies. Product and Formulation: Have deep understanding of existing and evolving products portfolio, characteristics of products, application scenarios and industrial standards which will lead practical and effective solutions. Facilitate deployment of new products: lead/monitor and feedback to global teams on experimental trials; work as a Technologist to ensure that claims are relevant, valid and substantiated for local law and in line with Product Development and Marketing; I delivery of technical presentations for new products; support sales technical teams to present and implement products; support Global and Regional/Local Supply Chain. Be familiar with competitor products and provide advice and insights to support product performance evaluation and establish bp’s products value proposition and claims. Provide product/application advice to sales/customers and product recommendations for existing business and new business opportunities including support for OEM teams and OEM product approval renewals. Support products promotion, introduction, training or communication with internal or external parties. Technical Support and Service Demonstrate skillful practices in handling sophisticated trouble-shooting cases by following methods and using various problem-solving tools. Establish and maintain the working procedures with internal customers as the technical peer and get feedbacks on demands and trends of products, technologies and markets. Build up effective working procedures, schedules and methods to handle routine works, like lab management, stock management, equipment calibration etc. Lead or support cases by offering guide insight, design of experiment or product recommendation to identify root cause/failure mode in customer practices and define solutions to solving cases. Testing in TD/PD lab or 3rd party’s lab will be handled to support Find opportunities and business growth by screening routine technical cases with strategical view and align the technical research with bp’s strategy. Support operation unit and supply chain in handling topics including root cause analysis of quality issue, customer complain communities and play a relevant role for international or cross-region communication. Suggestions to optimize the model, procedure and guidelines to activities and introduce best-practice in bp’s organization to TD team. Provide leadership on the integrity and management of technical data. Project Management Projects in TMS/ODIMS and share valuable ideas which will benefit bp technology competence or business growth. Maintain and update project management documents in regular base. Develop and optimize procedures, approaches, and methodologies to handle various projects in categories of technical research, processing optimization, products upgrading and application studies. Work closely with Global Supply Chain to e.g. localize products in new markets and to improve product quality. Innovation and Engineering Develop TD’s core technology competence by high credits of expertise and research and study on industrial mega-trends, emerging performance demand for lubricants products and competition products in Immersion Cooling space. Develop innovative ideas and solutions to customer based on existing working scope by close collaboration with other functional units within organization or external industrial partners. Supervising advances and development in lubricant techniques and engineering areas with using patent screening, industrial intelligence and association membership. Influences to immersion cooling technology with activities in industrial associations, standardization committees, authorities and academic organizations. Additional Management of other tasks within TD working scope. Support to technical topics in regions Represent bp at Industry Conferences and Customer Events. Experience: Strong capabilities of international and interculture communication in written and oral practices. Degree or equivalent experience or equivalent in Chemistry, Engineering, Computer Science or related technical subject area Ideally hands-on experience in data Centers / IT hardware, immersion cooling or similar fields. Ideally knowledge about the formulation, application and production of lubricants and/or dielectric thermal management fluids. Show management in a detailed approaches. Shown fundamental skills in problem analysis, experiment design, data processing and reporting. Shown broad experience of technical development and technology deployment, especially the capabilities of developing an idea to a solution. Wide connections with industrial partners including companies, institutes and researchers. Shown strong interpersonal skills and experience of working across teams. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is not available for remote working Skills: Agility core practices, Analytical Thinking, Creating new methodologies, Experimental Design, Formulated product testing, Formulation Deployment, Formulation design, Intellectual Asset Management, Multi-physics modelling, Presenting, Product Development, Product Sustainability Performance Management, Raw materials knowledge, Research and development, Rheology, Safety management across the value chain, Science and Technology Leadership, Scientific publication, Technology Management Processes, Testing electric vehicle charging systems, Thought Leadership, Tribology, Vehicle propulsion technologies, Waterfall Model, Writing skills Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
Posted 2 days ago
0.0 - 10.0 years
0 - 0 Lacs
Hosur, Tamil Nadu
On-site
Key Responsibilities 1. Tool Design & Development Coordinate with design and production teams for new tool development based on product and process requirements. Approve and validate tool drawings, 3D models, and material selection. Ensure tools are designed for manufacturability, ease of maintenance, and durability. 2. Tool Manufacturing (Tool Making) Oversee the end-to-end tool-making process (dies, jigs, fixtures, molds). Ensure adherence to tight tolerances and quality standards. Optimize tool manufacturing timelines and cost without compromising quality. 3. Tool Maintenance & Repair Develop preventive and predictive maintenance schedules for all tools. Monitor tool wear, damage, and initiate timely refurbishing/replacement. Maintain critical spares and components to avoid production downtime. 4. Team Management Supervise tool makers, tool maintenance technicians, and support staff. Conduct skill assessments and training programs for tool room personnel. Allocate manpower effectively for tool maintenance and development projects. 5. Inventory and Documentation Maintain inventory of tools, tool components, and raw materials. Keep tool history, maintenance logs, tool calibration records updated. Implement traceability and tool performance documentation systems. 6. Continuous Improvement & Cost Optimization Drive Kaizen, Lean, and 5S initiatives within the tool room. Improve tool life, reduce cycle times, and enhance tool change efficiency. Evaluate alternative tool materials and coatings for cost-effectiveness. 7. Cross-functional Coordination Collaborate with Production, Quality, Maintenance, and NPD teams. Support trials and validation of new tools on the shop floor. Provide technical input during quality issue resolution related to tooling. 8. Compliance & Safety Ensure all tooling operations follow safety and quality standards (ISO, IATF, etc.). Enforce toolroom safety protocols and use of proper PPE. Audit toolroom practices and implement corrective actions. Optional Add-on Responsibilities (If applicable) Vendor development and outsourcing tool manufacturing (when in-house capacity is limited). Involvement in CAPEX planning for toolroom machinery and upgrades. Support for automation tools (quick die change systems, tool sensors, etc.). Mail Id: personnel@knitvelneedles.com Phone No: 9942976468 Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹60,000.00 per month Benefits: Food provided Health insurance Life insurance Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Ability to commute/relocate: Hosur, Tamil Nadu: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Education: Bachelor's (Required) Experience: Tooling: 10 years (Required) Location: Hosur, Tamil Nadu (Required) Work Location: In person
Posted 2 days ago
5.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Overview about Ripik.AI: Ripik.ai is a fast-growing industrial AI SAAS start-up founded by IIT D/ BITS alumni and with extensive experience in McKinsey, IBM, Google and others. It is backed by marquee VC funds like Accel, Venture Highway and 25+ illustrious angels including 14 unicorn founders. Ripik.ai builds patented full stack software for automation of decision making on the factory floor. Today, they are deployed at more than 15 of the largest and most prestigious enterprises in India including the market leaders in steel, aluminium, cement, pharma, paints, consumer goods and others. It is one of world’s very few AI product start-ups to be a partner to GCP, Azure and AWS. We are also the AI partner of choice for CII, ICC and NASSCOM. Roles & Responsibilities: We are seeking a highly motivated Automation and Machine Vision Engineer to join our Industrial AI and Automation team. The ideal candidate will have hands-on experience in developing and deploying computer vision solutions for manufacturing, quality control, and robotic inspection. You will be responsible for designing AI-based vision systems using cameras, deep learning models, and edge computing platforms. Develop and deploy machine vision applications using industrial cameras (e.g., Basler, FLIR). Design AI-based inspection systems for detecting defects such as scratches, dents, mislabels, and missing components. Build and train deep learning models using CNN, YOLO, RCNN for object detection, OCR, classification, and segmentation. Integrate vision systems into automation workflows, PLCs, or robotic arms using standard protocols. Work with image acquisition pipelines, camera calibration, lighting setup, and industrial communication standards. Collaborate with software, automation, and mechanical teams to build end-to-end inspection systems. Optimize model performance on edge devices (e.g., NVIDIA Jetson, Raspberry Pi, etc.). Perform on-site testing, calibration, and commissioning at industrial client locations. Required Skills, Competencies & Experience: B.E./B.Tech in Instrumentation, Electronics, Mechatronics, Computer Science, or related field. 2–5 years of relevant experience in machine vision, automation, or AI-based quality control systems. Strong problem-solving skills and ability to work independently in R&D or client-facing roles. Preferred Qualification: Strong knowledge of OpenCV, Python, TensorFlow/PyTorch, and image processing. Experience with YOLO, Faster-RCNN, SSD or other real-time object detection models. Hands-on with industrial camera systems (Basler, Hikvision, Cognex, etc.). Familiarity with edge AI platforms like NVIDIA Jetson Nano/Xavier. Understanding industrial automation systems, SCADA/PLC integration. Experience with machine vision software (e.g., Halcon, LabVIEW Vision, MVTec) is preferred. Familiarity with SCADA, Historian systems, or MES integration. Exposure to virtualization, server-client architecture, or redundant systems. Knowledge of video analytics, CCTV integration, and industrial automation security. Physical Requirements: Ability to travel to project sites and conduct field inspections. Comfortable working in hazardous industrial environments (oil refineries, chemical plants, etc.) What can you expect? Ability to shape the future of manufacturing by leveraging best-in-class AI and software; we are a unique organization with niche skill set that you would also develop while working with us World class work culture, coaching and development Mentoring from highly experienced leadership from world class companies (refer to Ripik.AI website for details) Location – Noida (Work from Office)
Posted 2 days ago
0 years
0 Lacs
Hosur, Tamil Nadu, India
On-site
Company Name: Global calcium Pvt Ltd Location: Hosur Job Description Producing Intermediates/API/Solvent Recovery according to pre-approved instructions and to record the same in respective BPR/documents. To perform the cleaning activity as per the procedure and to record the same in respective BCR/documents. Control the process & plant operations according to the BPR, SOP, Check-lists, Instructions, etc. Maintain the critical process parameters (CPP) to ensure right first time (RFT) Quality & yield. Execute the operations to prevent any mis-operations or losses during the execution of processes. Identify the abnormalities exist / happen in the plant with respect to equipment, material, men & process safety, environment impacts, etc., and take actions to implement counter-measures in coordination with support functions like Engineering, EHS, TSD / TT, etc., Track the quality trends in reference to the operating parameters of the processes to effectively produce quality products To ensure that the respective equipment is calibrated Maintaining the respective equipment /Area in clean condition. Online updating of equipment status boards w.r.t to equipment status. Identify the abnormalities associated risk and objectives by cross verifying the interlocks in equipment. Skills: intermediates production,risk assessment,api,api production,solvent recovery,team coordination,quality assurance,equipment calibration,problem-solving,process control,solvent,cleaning procedures,operations
Posted 2 days ago
10.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Summary The Senior Software Engineer will play a critical cross-functional role in the setup and expansion of a state-of-the-art smart water meter manufacturing facility. The ideal candidate will leverage their dual expertise in mechanical systems and software engineering to ensure the design, integration, customization, and maintenance of test benches, firmware interfaces, and plant automation systems. The candidate will also contribute to the development and integration of Head-End Systems (HES), Meter Data Management (MDM) platforms, and cloud-based utilities management solutions tailored to the global smart water and multi-utility metering markets (India, Europe, Latin America, North America, and Africa). Key Responsibilities Test Bench Integration & Optimization Understand the mechanical and software functionalities of smart water meter test benches. Collaborate with design and validation teams to ensure software integration of test benches with production line systems. Customize test bench software based on specific regional certification standards (MID, ISO 4064, etc.) and customer requirements. Monitor performance, implement upgrades, and troubleshoot both mechanical and software components. Plant Software Systems Support Ensure reliable operation and connectivity of all plant-level software systems including MES, ERP, calibration and QA tools. Provide proactive maintenance schedules and incident response for software-controlled machinery and instrumentation. Product Software & Firmware Collaboration Interface with firmware teams to validate firmware functionality during meter manufacturing and testing. Conduct regression and integration testing of software releases impacting smart water meter production or test automation. Smart Metering Ecosystem Development Support design and implementation of HES and MDM software modules customized for smart water meters. Enable multi-utility platform convergence using shared analytics, data models, and protocols. Quality, Compliance & Documentation Ensure software systems adhere to quality management systems (ISO 9001, ISO 17025). Prepare SOPs, technical documentation, test cases, integration reports, and validation logs. Cross-functional & Global Collaboration Work closely with local and international teams for global customization needs. Coordinate with international offices and clients for region-specific software customizations and regulatory adaptations. Key Requirements Education: Diploma in Engineering with demonstrated proficiency in Software Engineering. Experience: 6–10 years of experience in smart metering or smart manufacturing industries. Skills: Proficiency in Python, C/C++, or Java. Experience with SCADA, PLC, OPC-UA, LabVIEW, or similar industrial automation tools. Familiarity with cloud platforms (AWS, Azure), containerization (Docker), and HES/MDM systems. Knowledge of communication protocols and standards relevant to smart metering. Strong troubleshooting skills and cross-disciplinary system thinking. Authority and Decision-Making Rights Operational Authority Recommend and execute customizations in test bench software. Approve software changes and test setups on production lines within defined quality norms. Escalate mechanical failures impacting software-controlled processes to relevant heads. Collaborative Authority Participate in software-hardware interface reviews. Represent the manufacturing unit in global technical calls concerning smart water metering. Approve localized software tools for validation labs and production. Strategic Influence Advise leadership on tech stack improvements, automation opportunities, and digital twin models. Contribute to platform convergence roadmaps for electricity, water, and gas metering. Growth Path This role offers a clear progression to Technical Program Manager – Multi-Utility Platforms or Head of Plant Automation & Integration, with the opportunity to lead innovation across global manufacturing units as the company expands into water and gas metering.
Posted 2 days ago
0.0 years
0 Lacs
Mahesana, Gujarat
On-site
Quality Specialist (QLAB) I Location Becharaji - Gujarat, India FORVIA HELLA is a listed international automotive supplier. As a company of the FORVIA Group, FORVIA HELLA stands for high-performance lighting technology and vehicle electronics and, with the Lifecycle Solutions Business Group, also covers a broad service and product portfolio for the spare parts and workshop business as well as for manufacturers of special vehicles. With currently around 36,500 employees at over 125 locations, the Company is active worldwide and generated adjusted sales of €8.1 billion in fiscal year 2024. YOUR TASKS Job Description CMM Operation Roles & Responsibility Should have experience on CMM manufacturer/ make – CARL ZEISS for 3-6 yrs Good knowledge of Geometric Dimensioning and Tolerance (GD&T). Should be capable of making Program and operate on CMM & do measurement of Plastic parts, Metal parts and rubber parts, and others Accurately reading and interpreting details and technical drawings. Ability to solve minor issue related to ZEISS CMM set-up/ Operation/ reporting Should have knowledge of mounts or installs tools, fixtures, or work pieces on CMM. Basic Knowledge of Parts/ Product drawing: - Theoretically & Practically Managing documents and reports non-conforming & Conforming materials as required. Measurement experience of Plastic parts, Metal parts and rubber parts. Maintain 5S in CMM room. Comfortable to come in shift. Calibration of Gauges, Validation of Fixtures. Internal & External Calibration. Knowledge of MSA on Solara software. Can Make Annual Plans Ability to check NPD Parts, As Annual Plan parts, etc. Ability to conduct customer Audits. Ability to perform joint inspection with supplier and customers. HANDS ON EXPERIENCE OF OPERATING:- CMM Microscope Height gauge Profile Projector Micrometer Vernier caliper Radius Gauge Filler gauge Push-Pull Tester, etc. Competencies: - Good oral and written communication skills that enable me to communicate well. Computer literate with Knowledge of Microsoft office. YOUR QUALIFICATIONS Degree in Mechanical Engineer OR Diploma in Mechanical Engineer Even if you do not meet all our requirements, do not hesitate to apply to us, because the further development of our employees is very important to us and opens up a wide range of opportunities for you in our company. FORVIA HELLA stands for the variety of all employees. Inclusion and diversity are firmly anchored in our company culture. We are continuously looking for new team players and welcome applications from all interested parties, regardless of their ethical and social background, age, religion, gender, disability, sexual orientation or identity. HELLA India Automotive Pvt Ltd. ANIL KUMAR MALIWAL Ahmedabad, Gujarat
Posted 2 days ago
20.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job Summary Strategy Support Head, CFCC Governance to : Proactively develop regulatory relationships with regulators in Country through a structured engagement programme with consistent adherence to regulatory expectations. Ensure that Standard Chartered Bank's operations in the country are in line with regulatory expectations and Group requirements. to set and implement the vision, strategy, direction and leadership, consistent with the vision and strategy for CFCC and in support of the Group's strategic direction and growth aspirations. Promote the culture and practice of compliance with compliance standards (including conducting business within regulatory requirements, and to high ethical standards) within the Bank and embed a Here for good culture and the Group Code of Conduct. Business Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends. In conjunction with the relevant stakeholders, analyse the impact of regulatory compliance matters on the bank and its operations. Use general knowledge of business products undertaken in the jurisdiction to work with business compliance specialists to respond to regulatory questions and keeps the in-Country regulators updated on developments in the Bank. Key Responsibilities Governance Attend relevant leadership meetings. Run Secretariat for CFCRC, support SCBMF/RMCB/CRC/FORF secretariat work Support Head, CFCC Governance to provide senior oversight of Country CFCC function. In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management and relevant regulators are informed and that actions are taken quickly to remediate and/or activities are ceased. Be accountable for identification and escalation of potential risks and issues to senior management through appropriate governance channels Collate, analyse and interpret data in reports to senior management and relevant governance/risk committees. Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and thus drive remediation action within the CFCC function. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Be a team player in the CFCC Governance team to achieve the outcomes set out in the Bank’s Conduct Principles : [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Internal Region CFCC; Group CFCC; Business; GIA; GBS External RBI; Auditors Risk Managemen t Maintain oversight of risk mitigating action plans. Provide advice on the application of risk management frameworks (e.g. ORF, GRA, CRA). Apply Group and CFCC policies and processes to manage risks; draft country addenda. Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations. Inform senior management and relevant regulators of serious regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased. Map risks, quantify the potential impact and escalate where necessary. Support delivery of annual AML, ABC and Sanctions Risk Assessments. Provide intelligence inputs to support calibration of bank's Risk Methodologies (including aggregate client risk, product risk and country risk assessments). Oversee the review and analysis of the client base to identify and manage high risk clients, or specific country reviews. Ensure the Bank is properly prepared for, routine regulatory exams, audits and supervisory inspections, as well as to managing the response from the business. Maintain workplans specific to Country CFCC projects/ initiatives, and communicate the same to stakeholders in a regular, timely fashion to inform and seek inputs. Manage and protect business as usual (BAU) capability during change programme, as well as during the execution and delivery of the Remediation initiatives through project phase into BAU Processes Develop, keep up to date and recommend for approval by the relevant Risk Committee, appropriate policies/processes/DOls to address CFCC, aligning with relevant regulatory requirements. Work with the Head, CFCC Governance to manage and develop the relationship with the regulators in accordance with the Regulatory Relationship Plan. Ensure the Bank is properly prepared for regulatory inspections and coordinating responses with the business. Providing governance and oversight over the implementation of CFCC related policies and procedures in Country to ensure compliance with such policies and procedures. Provide advice to relevant business & functions stakeholders on compliance with Group standards & regulatory matters relating to CFCC. Proactively monitor regulatory developments to manage the regulatory impact of complex regulatory matters on the Bank's business and its operations Provide guidance on the proper application and interpretation of banking laws, regulations and policies applicable in Country. In the event of serious regulatory breaches, or where risk tolerances have been breached, assist in critical workstreams in order to ensure senior management and relevant regulators are informed and that actions are taken quickly to remediate and/or activities are ceased. Track significant issues arising from CFCC metrics, Assurance activities, Audit reviews and regulatory inspections, providing validation of issue closure where necessary. Prepare and cascade lessons learned from audit findings, assurance activities and specific investigations. Data Protection Officer Manage FEDX requests Support all control checks undertaken by CFCC under the Operational Risk Framework (ORF). Co-ordinate/support the management of audits/exams. Skills And Experience Compliance Policies and Standards Compliance Advisory Compliance Review and FCC Assurance Surveillance (including Screening and Monitoring) Investigations Compliance Risk Assessment Regulatory Liaison Manage Change Manage Projects Qualifications Graduate/Post Graduate; Minimum 20 years of Banking/Compliance Experience About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Posted 2 days ago
2.0 - 4.0 years
4 - 4 Lacs
Bhopal, Patna, New Delhi
Work from Office
Job Description:We are looking for a skilled and self-driven Project Engineer to join our team for execution and support of industrial automation and instrumentation projects across India.Key Responsibilities:Develop and implement PLC programming, SCADA, HMI, DCS, and VFD systemsHandle erection, testing, calibration, and commissioning of field instrumentsManage on-site project execution independently based on engineering drawingsConduct fault diagnosis, troubleshooting, and technical support at project sitesCollaborate with internal teams and vendors for smooth project deliveryEnsure adherence to safety protocols and quality standards during project executionPrepare documentation and reports related to site activitiesRequired Skills:Hands-on experience with AutoCADProficiency in PLC (Siemens/Allen Bradley), SCADA, HMI, DCS, and VFDGood understanding of instrumentation systems and field devicesStrong problem-solving and site coordination abilitiesWillingness to travel and stay at project locationsAbility to handle projects independently Location - Bhopal, Patna, Delhi, Kolkata, Pune
Posted 2 days ago
6.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job Description Role : Team Leader - Service Desk Location : Pune/Bangalore Job Summary – Candidates with a minimum 6 years of Service Desk experience with minimum 2 years in Front Line Leadership / Management role– We are looking for candidates with domain expertise in End User Support Services, and skilled in technical troubleshooting and delivery operations management. Passport (Mandate); Advantage - US business visa (B1) Years of experience needed – 5-8 years Technical Skills Analytical skills Effective Business Communication Coaching skills Operations Management SLA Management MS Office Operational knowledge of contact center platform and ITSM tool Performance Management skills Conflict management skills Capacity management Presentation skills Training need identification Technical Skills-Client Technical Service Awareness – Intermediate Technical Troubleshooting - Account Management/password reset - Advance. Technical Troubleshooting - OS – Advance Technical Troubleshooting - End Devices - Advance Ticketing Tool – Advance MS Office – Intermediate Contact center platform operating skills – Intermediate. Contact center platform reports – Intermediate. Networking concepts – Intermediate Client Process Knowledge – Advanced DMAIC Methodology – Intermediate Client Business Awareness – Advanced Telephone etiquette – Expert. Email etiquette – Expert. Customer service skills – Expert Knowledge Base Navigation Skills – Advanced Analytical skills – Intermediate Operations Management – Advanced SLA Management – Intermediate Effective Business Communication – Advance Decision Making Skills – Advance Measuring Performance/Performance Management Skills – Advance Coaching for Success – Advance Motivating Others – Advance Conflict Management Skills – Advance Patience – Advance Managing Stress – Advance Positive attitude to change – Advance. Attitude to feedback/willing to learn – Advance. Relating to Others – Advance Influencing Others – Advance Team Player – Advance Insight into the Customer's Mindset – Advance Solution Based Approach – Advance Follow Through – Advance Personal Credibility – Advance Self-Development – Intermediate Result Focus – Intermediate Drive to Win – Intermediate Recognize Efforts – Advanced Approachability – Advanced Dealing with Fairness – Expert Fostering Teamwork - Advanced Management Skills Supervise and review Service Desk activities. Review and ensure compliance to standards like PCI, ISO, ISMS, BCMS by facilitating audits by internal and external teams. Place hiring request and conducting interviews. Work with HR and support groups to improve employee retention and satisfaction. In-person feedback to reporting agents on daily basis regarding ticket hygiene and operational/procedural hygiene Root cause analysis, tracking and reporting of escalation and SLA misses. Attend change meetings and analyze potential impact to Service Desk operations. Performance appraisal and normalization Participate in calibration and collaboration meetings with support function leads. Conduct new hire technical and account specific training based on the requirements. Create, maintain, and update account training plan. Provide hands-on assistance to team members in case of issues, both through direct intervention and mentoring Prepare Score Cards and discuss and share feedback around improvement areas. Identify top performers and nominate for Rewards and Recognition and appreciation. Monitor ticket ageing reports and drive team members to work on ageing tickets. FCR analysis - find out controllable resolution errors that could have been resolved at L1. Behavioral Skills Good in communication Positive energy Positive attitude Self-learner Qualification Any Graduate Certification ITIL certified. About Mphasis Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.
Posted 2 days ago
4.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. About the Role: The Commercial Excellence Senior Analyst role is about transforming data into intelligence and providing commercial insight to assist the India business in making effective decisions. Utilising knowledge of business and best-in-class analytics tools, this role will help design, implement, and maintain sales reporting and analysis to help drive business performance. What You’ll Do: Data Analysis and Reporting : Collect, clean, and analyze sales data to identify trends and assess performance against sales targets. Generate regular and ad-hoc reports for sales performance, pipeline analysis, and sales forecasting. Provide insights and recommendations to improve sales effectiveness and efficiency. Automation: Identify ways of improving information delivery, data capture and business processes through the provision of technical solutions that can automate manual processes and achieve efficiencies. GTM Execution : Drive data analytics to help inform the India GTM plan, and drive execution thereof through the planning calendar across customer segmentation and account buying potential/ propensity calibration, coverage model design, sales target allocation and territory design, and ongoing sales performance management. Master Data Management (MDM) : Drive management of the Customer Master Database for India, ensuring high data quality and resolving any discrepancies. Ensure ongoing monitoring and cleanup, and robust data governance. Sales Strategy Support : Assist in the development and implementation of sales strategies. Collaborate with cross-functional teams to align sales strategies with broader business objectives. Collaboration : Work closely with global and regional Commercial Excellence stakeholders and the India Commercial and BU teams to drive implementation of strategic initiatives. What Excites Us: Quantitative Bachelor degree - MBA preferred (but not required) Minimum 4 years of working experience with the following backgrounds (management consulting, finance, sales operations, compensation and business transformation) Strong analytical skills with proficiency in data analysis tools and techniques Advanced knowledge of CRM systems (e.g., Salesforce, HubSpot) and BI tools (e.g., Tableau, Power BI) Exceptional communication and presentation skills Strong attention to detail, with ability to drill down into very tactical considerations to ensure accuracy in deliverables Ability to work independently, multi-task and prioritize in fast-paced and ambiguous environments. Ability to lead by influence, cross-functionally and cross-culturally, within a matrixed organization. Bonus Points For: Advanced proficiency in Google Sheets and Google Slides. Category: Sales Operations Group Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE Requisition: J0089817
Posted 2 days ago
3.0 - 5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job description: Job Description Role Purpose The purpose o central quality analyst role is to conduct quality audits and perform analytics in different areas as defined by central quality team, supporting the project teams in ensuring higher client satisfaction ͏ Do 1. Conduct process quality audits as per plan Conduct various process audits as per guidelines and SPO’s defined in QMS Prepare findings from the report and share it with the account/ project leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridge any skill gap due to these changes 2. Conduct analysis, report generation and process compliance in different areas like metrics office, CAG, Process Definition Ensure processes to be followed in Wipro in terms of all quality norms in the areas of project management and highlight potential risks Provide insights and process guidance to the projects as per the need Prepare timely dashboards, reports, insights and share with the central quality and delivery teams to ensure minimum client escalation From time to time highlight any critical escalations where the central quality team’s intervention is required in any BU project team Automate the report generations etc to ensure minimization of non-value added tasks, ensuring maximum utilization of existing platforms and their increased adoption ͏ Deliver No. Performance Parameter Measure 1.Quality Standards Timely generation of reports, dashboards, insights to the respective team Accuracy of the data Feedback from the project teams on the insights Quality of insights shared with the team ͏ ͏ Mandatory Skills: Investment Banking(Back Office) . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 days ago
1.0 - 3.0 years
1 - 2 Lacs
Pune
Work from Office
Roles and Responsibilities Set up and operate Coordinate Measuring Machines (CMMs) to inspect components and finished products. Read and interpret engineering drawings, blueprints, and GD&T (Geometric Dimensioning and Tolerancing) symbols. Measure dimensions of machined parts to verify conformance to specifications using CMMs and other precision tools (e.g., calipers, micrometers, height gauges). Record and analyze measurement data Identify and report non-conformances and work with quality or engineering teams to resolve issues. Maintain CMM equipment and ensure calibration standards are met. Support root cause analysis and continuous improvement initiatives. Follow all safety protocols and maintain a clean, organized work environment. Preferred candidate profile Knowledge of Instrument measuring Calibration of instrument. Hands on experience on CMM Machine Knowledge of 2D and 3D Drawing
Posted 2 days ago
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