Mphasis is a leading international technology services company specializing in IT services, including cloud and cognitive services, application development and maintenance, and business process outsourcing.
Bengaluru, Bangalore Rural, Mumbai (All Areas)
INR 20.0 - 35.0 Lacs P.A.
Work from Office
Full Time
Job Overview: We are seeking a highly skilled Python Developer to join our dynamic team. The ideal candidate should have strong expertise in Python and its associated libraries, with experience in web scraping, data handling, and automation. You should be an excellent problem solver with great communication skills and a solid understanding of object-oriented programming and data structures. Key Responsibilities: • Develop, test, and maintain efficient Python-based desktop applications. • Work with pandas for data manipulation and analysis. • Write optimized SQL queries for database interactions. • Utilize BeautifulSoup and Selenium for web scraping and automation. • Handle JSON data efficiently for API integrations and data exchange. • Apply object-oriented programming (OOP) principles to software development. • Implement data structures and algorithms to optimize performance. • Troubleshoot and debug code for functionality and efficiency. • Collaborate with cross-functional teams to deliver high-quality solutions. • Document processes and write clean, maintainable code. Must-Have Skills: Python Strong proficiency in Python programming. Pandas – Experience with data manipulation and analysis. SQL – Ability to write and optimize queries. BeautifulSoup – Web scraping and parsing HTML/XML data. JSON – Handling structured data for APIs and storage. Selenium – Automation and web testing. OOP Concepts – Strong understanding of object-oriented principles. Data Structures & Algorithms – Efficient problem-solving abilities. Problem-Solving Skills – Ability to tackle complex technical challenges. Communication Skills – Strong verbal and written communication.
Pune
INR 1.0 - 6.0 Lacs P.A.
Work from Office
Full Time
Greetings from Mphasis!! We are hiring for Closer/Closing (International Mortgage) in Pune Location. Location - Pune Relevant Experience - 2 to 4 years of related experience in Loan Closing/Closer/Closing Shift Timing - Should be comfortable with 24*7 Rotational. 100% Work From Office Transport - Provided Notice period - Immediate to 15 Days Joining. Qualification - Any Min. Graduate The Mortgage Closers will be responsible for coordinating all aspects involved in completing the loan closing process while maintaining good communications with the client, borrower, internal staff, and other associated agencies to facilitate all closing needs within time frames committed. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills. Essential Job Functions: Prepare, review and generate closing documents according to client specifications ensure all compliance requirements are met Review finalize and approved final CD; working effectively with the designated Processor and /or Settlement Agents to clear any issues that may arise Resolve closing issues, make system changes and expedite corrected documents to facilitate scheduled closings Accurately prepare and transmit funding information to the client to ensure loans are funded in a timely manner Ensure all closing needs are met within committed time frames Assure error free documentation prior to distribution of closing packages Provide excellent customer service to internal and external clients Ensure customer service surveys maintain the rating level designated by management Meet and/or exceed goals set by line of business that contribute to the Service Level Agreements with the Client Requirements: 2 + years of Loan Closing experience dealing with high volume closing Knowledge of Conventional loan closing documentation requirements Expertise in TRID Compliance, including awareness of regulation and timing constraints and corresponding ways to cure tolerance levels, as applicable Proficient in review of title commitments, validation of closing conditions, reviewing/approving Closing Disclosures, and all aspects of closing document preparation Must maintain the highest standard of attention to detail Good computer/technical knowledge-paperless environment Excellent customer service and communication skills Candidates must be Able to work a rotational schedule encompassing the hours of 8 to 8 in a 40 hour work week; this will involve several days a week working an 11-8 schedule, according to a preset schedule Location - Pune Relevant Experience - 2 to 4 years of related experience in Loan Closing/Closer/Closing Shift Timing - Should be comfortable with 24*7 Rotational. 100% Work From Office Transport - Provided Notice period - Immediate to 15 Days Joining. Qualification - Any Min. Graduate Interested candidates can apply to this job post OR share your updated resume copy on bhavya.periyadan@mphasis.com. Best Regards, Bhavya P.
Pune, Maharashtra, India
Not disclosed
On-site
Full Time
Job Description Position Title : Associate Vice President - Consultant Location : [Location] – Bangalore / Pune Department : Business Solutions and Consulting Position Summary The Associate Vice President (AVP) of Consulting will be a strategic leader, responsible for overseeing a portfolio of high-priority client engagements. This senior leadership position demands exceptional consulting expertise, the ability to lead large teams, and a track record of delivering impactful results. The AVP will play a key role in setting the direction for client engagements, developing new business, and driving the growth and development of the consulting practice. Key Responsibilities Lead large, complex consulting and solutioning engagements with senior client leadership, driving the overall project strategy, execution, and delivery. Develop and present actionable strategic recommendations to stakeholders and management, influencing key business decisions. Strong understanding of domain / business landscape, market and competition practices - leading to business development initiatives, including identifying new opportunities, preparing proposals and solutions tailored to customer requirements, and managing client pitches. Serve as the primary point of contact for top-tier clients, building and maintaining strong relationships at the executive level. Development and refinement of the firm’s consulting methodologies, frameworks, and tools to address evolving client needs. Continuous benchmarking of industry practice / solutions vis a vis Mphasis offerings – technology led transformation, digitalization, RPA, etc. Collaborate with pursuit team (Sales, Solutions, Practices, COE’s, Delivery, Legal, Commercials, pre-sales etc.) to help produce deliverables according to client’s expectations, within time critical schedules Ensure compliance with all relevant aspects of solution design and delivery process, business control, reviews, and a timely closure of approvals before bid submission Provide support in lead generation, account planning, research & collateral development, and customer visits Qualifications 7-9 years of consulting experience, with deep domain understanding (healthcare, insurance) and market practices Proven ability to manage large, complex projects with multiple stakeholders and to influence decision-making at the executive level. Strong business acumen, with a deep understanding of financial management, resource allocation, and project profitability. Excellent written and verbal communication skills, with experience delivering executive-level presentations and reports. Strong business development experience, including lead generation, proposal development, and client negotiations. A strong network within the industry and market knowledge to drive business development efforts. MBA or equivalent advanced degree preferred. About Mphasis Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.
Pune
INR 35.0 - 40.0 Lacs P.A.
Work from Office
Full Time
The Associate Vice President (AVP) of Consulting will be a strategic leader, responsible for overseeing a portfolio of high-priority client engagements. This senior leadership position demands exceptional consulting expertise, the ability to lead large teams, and a track record of delivering impactful results. The AVP will play a key role in setting the direction for client engagements, developing new business, and driving the growth and development of the consulting practice. Key Responsibilities : Lead large, complex consulting and solutioning engagements with senior client leadership, driving the overall project strategy, execution, and delivery. Develop and present actionable strategic recommendations to stakeholders and management, influencing key business decisions. Strong understanding of domain / business landscape, market and competition practices - leading to business development initiatives, including identifying new opportunities, preparing proposals and solutions tailored to customer requirements, and managing client pitches. Serve as the primary point of contact for top-tier clients, building and maintaining strong relationships at the executive level. Development and refinement of the firm s consulting methodologies, frameworks, and tools to address evolving client needs. Continuous benchmarking of industry practice / solutions vis a vis Mphasis offerings - technology led transformation, digitalization, RPA, etc Collaborate with pursuit team (Sales, Solutions, Practices, COE s, Delivery, Legal, Commercials, pre-sales etc) to help produce deliverables according to client s expectations, within time critical schedules Ensure compliance with all relevant aspects of solution design and delivery process, business control, reviews, and a timely closure of approvals before bid submission Provide support in lead generation, account planning, research & collateral development, and customer visits Qualifications : 7-9 years of consulting experience, with deep domain understanding (healthcare, insurance) and market practices Proven ability to manage large, complex projects with multiple stakeholders and to influence decision-making at the executive level. Strong business acumen, with a deep understanding of financial management, resource allocation, and project profitability. Excellent written and verbal communication skills, with experience delivering executive-level presentations and reports. Strong business development experience, including lead generation, proposal development, and client negotiations. A strong network within the industry and market knowledge to drive business development efforts. MBA or equivalent advanced degree preferred. About Mphasis
Bengaluru
INR 22.5 - 25.0 Lacs P.A.
Work from Office
Full Time
POSITION / TITLE: UX Designer Location: Offshore - Pune/Bangalore/Hyderabad Who are we looking for At least 5-6 years of experience in UX/UI design amongst total experience of 9 to 13 years. Portfolio that showcases your design process, thinking, and execution. Responsibilities: Design User Interfaces: Create wireframes, prototypes, and high-fidelity designs for web and mobile applications. Develop and maintain design systems, style guides, and design standards. Ensure consistency in design across all platforms. User Experience (UX) Focus: Conduct user research and usability testing to inform design decisions. Collaborate with UX designers to create user-centered design solutions. Analyze user feedback and iterate on designs accordingly. Collaboration: Work closely with product managers, developers, and other stakeholders to ensure design alignment with product goals. Participate in design reviews and provide constructive feedback to peers. Communicate design concepts and rationale effectively to both technical and non-technical teams. Design Tools and Software: Proficiency in Figma Photoshop and Illustrator skills are a plus MS Office Design Standards and Best Practices: Stay updated with the latest design trends, best practices, and industry standards. Contribute to the development of design guidelines and standards within the organization. Project Management: Manage multiple design projects simultaneously and meet deadlines. Prioritize tasks and manage time efficiently to deliver high-quality designs. Technical Skills - Bachelor s degree in Graphic Design, Interaction Design, Human-Computer Interaction, or a related field. Proven experience as a UX designer, with a strong portfolio showcasing successful projects. Strong communication and collaboration skills. Ability to work in an agile environment and adapt to changing project requirements. Experience with usability testing and user research methodologies OTHER SKILLS WED APPRECIATE Communication skills - clearly communicate with other team members and stakeholders Collaborative skills - should work swiftly with various teams to achieve a common goal Time management skills - should be committed to on-time delivery in aggressive timelines. EDUCATION QUALIFICATION Process Skills: General SDLC processes Understanding of utilizing Agile and Scrum software development methodologies Skill in gathering and documenting user requirements and writing technical specifications. Behavioral Skills : Good Attitude and Quick learner. Well-developed design, analytical & problem-solving skills Strong oral and written communication skills Excellent team player, able to work with virtual teams. Self-motivated and capable of working independently with minimal management supervision. Certification: Any certification in UX design.
Chennai, Tamil Nadu, India
Not disclosed
On-site
Full Time
Maximum 3 - 8 year's experience in Retirement Services expertise along with knowledge in one or more of following: 1. Defined Benefits Operations (E.g. - Benefits calculations, Benefits Review), Benefits Calculation for Retirement, Termination, Disability, Death, Divorce, Proficiency in MS Excel, and experience in performing manual calculations. 2. ERISA Compliance - US Retirement Plan Testing & Reporting experience. Form 5500 responses to auditor questions a) Preparing responses to external auditor questions on the data provided to them in the plan's year end trust statement and supplemental reports.3. Money In and Loans a) Must have experience in handling money in & Loan related activities, i.e., Check processing, contribution, loan initiation, Loan repayments, Reamortization etc.4. Disbursements: Distributions/Disbursements such as Hardship withdrawals, QDRO, RMD, In-service distributions, loans or experience in processing 401K contribution, loan repayments etc. Industry certifications (ASPPA RPF) will be added advantageHandling tasks and providing resolution within TATStaying current with knowledge of products/ processes & services offered by the clientEnsure full adherence to all the quality parameters.Ensure 100% adherence to schedule. Note: Candidate should be ready to work in Flexible Night Shift.Looking for immediate joiners to 30 days of Notice period max.Passport is Mandatory.
Chennai, Tamil Nadu, India
Not disclosed
On-site
Full Time
Looking for Senior Ingenium Developer with 10+ years’ experience and following skills About the Role: Technical Skills: Experience in Mainframe O/S and Development using COBOL programming language & JCLExperience in development and setting up Universal Life product using Ingenium 6.x or above versionExperience in customization to Ingenium in Mainframes, Windows and AIX Operating systems, prefer Ingenium 7.X exposureScripting using REXXDB2, PL/SQL experienceExperience working in Agile / Kanban workExperience using GIT Bitbucket, Docker, etc.High knowledge of Canadian Life Insurance products Process Skills: The Ingenium Senior Developer will work alongside other Legacy IT professionals to participate in the design and delivery of New sales and Policy Servicing functionality on Ingenium 7.7 platform, across various product categories.This role will be responsible for software development, unit testing and support for systems and integration testing. The candidate will leverage proven technical competency to ensure effective delivery of custom solution on Ingenium Platform. The successful candidate must be legally eligible to work in Canada / India and will have a track record of working in agile based projects, working in cross – functional and geographically dispersed teams, to ensure the delivery of quality solutions. Additional Skills: Legacy Technical Analysis: Technical analysis of legacy Ingenium 5.4 platform for code conversion, code reviews, coding and testing activitiesBacklog grooming: Work with scrum masters to groom user stories and estimations.Technical architecture, analysis and design: collaborate with architecture group to understand firm-wide code standards and guidelines, facilitate peer reviews.
Pune, Maharashtra, India
Not disclosed
On-site
Full Time
Role & Responsibilities:• Ensure the SLA's and KPI Targets as specified by the client are met consistently.• Coaching and developing team members to drive performance and behaviors, including providing the Services in accordance with the Performance Standards and the Service Levels.• Dealing with Cases escalated by team members & Clients• Complete end to end understanding of Product / Process knowledge• Hiring & Training of new team members• Ensuring that Team members comply with all Client & Mphasis regulatory policies and procedures• Comply to all ISO & ISMS related protocols• Facilitating flow down of information (e.g., policies, procedures) to all Team members• Preparing service quality plan including quality control, assurance & improvement for the agents to create comprehensive quality program for the process• Conduct coaching and feedback session for team members• Conduct daily / Weekly / Monthly huddles & meetings• Maintain staffing requirements as specified from time to time• Control attrition through employee engagement activities• Leading and participating in projects• Ensuring alignment between Client and Mphasis by regularly attending calibration/coaching excellence sessions• Monitoring results and KPI data to drive performance and Team member behaviors including team goals• Conduct periodic appraisals of team members• Publish daily, weekly & Monthly reports• Engage with different departments within the organization (HR, Recruitment, Admin, Transport etc) to ensure smooth functioning of the process.•Skills required:• Graduation is a MUST.
Pune, Maharashtra, India
Not disclosed
On-site
Full Time
Job Description Job Summary – To write an effective PMO job description, begin by listing detailed duties, responsibilities and expectations. We have included PMO job description templates that you can modify and use. Sample Responsibilities For This Position Include Ensure compliance with PMO methodologies and processes, while identifying processes and methodologies that need to evolve Managing department sharepoint Overall PMO ownership of PMO processes Administration and Support - Providing training / support on tools & templates including reports, SharePoint, Delivery tracker, PPM, PMD and people tracker Drive annual IT strategic planning, roadmap and budgeting processes and management Support for financials tracking (budget and actuals from a supplier point of view, provider only for PC and Pan CFO baskets Manage resources allocation to projects for resource managers Coordinating with PM’s on supplier allocations Collecting department achievements Managing department compliance – timesheet and mandatory training Desired Skills For PMO Include Excel PowerPoint Processes MS Project Outlook Microsoft Office Project management methodologies Project management standards SharePoint Word Years of experience needed – Technical Skills Screening Questions: Process Skills About Mphasis Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.
Bengaluru
INR 20.0 - 25.0 Lacs P.A.
Work from Office
Full Time
Role : AEM Full Stack Developer Job Summary - As a Adobe AEM Developer you will participate in all aspects of the software development lifecycle which includes requirement scoping, estimation, technical design, implementation, documentation, testing, deployment and support of applications developed for our clients. As a member working in a team environment, you will work with solution architects and developers on interpretation/translation of wireframes and creative designs into functional requirements, and subsequently into technical design. The Adobe AEM Web Content Management Developer will play a vital role in the development, design, testing and deployment of Adobe Experience Management Web and Mobile solutions. You will work closely with stakeholders, developers, system administrators, project managers, business analysts and end users to build a state-of-the-art Digital Platform using Adobes Digital Marketing Product Suite. Years of experience needed - Minimum of 5 years of experience working with Adobe AEM (6.X). A Full stack , with experience with Adobe Analytics Data Layer implementation. Technical Skills: Design efficient content models, security models, workflows and templates. Employ strong coding standards for efficiency, readability, and reuse. Proficient implementing with AEM (6.x, Java, J2EE, Sling, HTL/Sightly, OSGi, JCR, OAK) Develop AEM templates and components leveraging current AEM software releases. Design, develop and support AEM components, integrations, and applications. Experience integrating Analytics, Datalayer with AEM Experience implementing web content management systems in a large corporate environment. Experience with web and application servers, such as Apache and Tomcat Exposure to open-source technologies Experience building, deploying and supporting Internet-facing applications. Experience with secure coding practices Experience with RESTful and SOAP-based web services Experience with unit testing and automated testing tools Experience with source code control and build tools (Git, BitBucket, Maven, Jenkins) Experience with object-oriented design and design patterns Experience working with geographically diverse project teams Excellent estimation abilities in scoping work in a highly complex environment Superior problem solving, organizational, decision-making, written, oral and interpersonal skills. Note: For Full stack profile following skills are mandatory. o HTML, CSS3 o Java Script, ES6, o React JS. Certifications Needed: nil About Mphasis
Pune/Pimpri-Chinchwad Area
Not disclosed
On-site
Not specified
Technical / Non-Technical Skills: Excellent MS Office skills – MS Excel, WORD, Power Point, Excel Macros and E Mail Drafting Good Typing Speed of 28 WPM with >=95% accuracy Excellent Communication skills – to attend Client Calls, Onshore Training etc Process Skills: Good and sound knowledge of Stock Market and Capital Market Concepts – Primarily. Good understanding of Financial Concepts, Investments, Calculation, Accounting methods Sound Analytical, Quick Learning ability, Zeal to learn new things. 100% Accurate work required as Errors will have financial impacts from Client and their Customer side. Strictly US Shift Working Hours (India Late Evening or Night Shifts) – should be flexible to do Over Time duty if requirement arises. Working From Office Behavioral Skills: Punctual and adherence to attendance and Leaves To report to Team Lead and follow the Instructions and the HR Policies as per Company Certifications Needed: Education: 12 + 3 Degree Education is mandatory – B Com, BBA and BBM Graduates preferred, however Candidate with good work experience but with other Specialization can be looked into to some extent Only. Additional Certification on Financial Aspects is added advantage. No Tech Graduates – BE, B Tech, M Tech Show more Show less
India
Not disclosed
On-site
Full Time
As an **Artificial Intelligence Engineer**, you will play a crucial role in designing, developing, and deploying AI systems. Your work will involve translating complex data into AI-driven solutions that can operate autonomously in real-time environments. You'll be responsible for writing code, deploying models to production, and continuously monitoring and updating them as needed. Years of experience needed –8+ years of experien ce Technical Skills Algorithm Developm ent: Design and implement algorithms, neural networks, and other machine learning techniques to simulate human intelligence pro cess Model Creat ion: Develop and validate algorithms, neural networks, and other machine learning mod els Generative AI: Specialize in generative AI, which involves creating AI systems that autonomously generate content. Machine Learn ing: Leverage your expertise in machine learning to train models on large datasets and optimize them for creative content generation. Natural Language Processing (N LP): Apply NLP techniques for text generation projects, including text parsing, sentiment analysis, and the use of transformer models like GTP Data Manage ment: Handle data pre-processing, augmentation, and synthetic data generation. Show more Show less
India
Not disclosed
On-site
Full Time
Responsibilities - 8 to 12 years of hands-on experience with desktop application development 4+ years of hands-on experience in C# & WPF / modern C++ 4+ years of hands-on experience in designing Windows desktop applications 2+ years of experience in TypeScript & REST APIs Strong analytical and debugging skills Hands-on experience in CI/CD applications development Good knowledge on Windows Programming - registry, certificates, file and folder security, WMI, Thread, sockets and system programming Knowledge on JavaScript, HTML, CSS and JSON with typescript Knowledge on Cloud technology is beneficial Knowledge UWP App development will be value add Strong knowledge of libraries and frameworks Knowledge on Agile methodologies Knowledge of Copilot/cody is required Knowledge of any static code analysis tool like SonarQube is added advantage Knowledge of VS code IDE Good communication skills to interact with global teams Show more Show less
Mumbai, Maharashtra, India
INR Not disclosed
On-site
Full Time
Job Overview: We are seeking a highly skilled Python Developer to join our dynamic team. The ideal candidate should have strong expertise in Python and its associated libraries, with experience in web scraping, data handling, and automation. You should be an excellent problem solver with great communication skills and a solid understanding of object-oriented programming and data structures. Key Responsibilities: . Develop, test, and maintain efficient Python-based desktop applications. . Work with pandas for data manipulation and analysis. . Write optimized SQL queries for database interactions. . Utilize BeautifulSoup and Selenium for web scraping and automation. . Handle JSON data efficiently for API integrations and data exchange. . Apply object-oriented programming (OOP) principles to software development. . Implement data structures and algorithms to optimize performance. . Troubleshoot and debug code for functionality and efficiency. . Collaborate with cross-functional teams to deliver high-quality solutions. . Document processes and write clean, maintainable code. Must-Have Skills: Python - Strong proficiency in Python programming. Pandas - Experience with data manipulation and analysis. SQL - Ability to write and optimize queries. BeautifulSoup - Web scraping and parsing HTML/XML data. JSON - Handling structured data for APIs and storage. Selenium - Automation and web testing. OOP Concepts - Strong understanding of object-oriented principles. Data Structures & Algorithms - Efficient problem-solving abilities. Problem-Solving Skills - Ability to tackle complex technical challenges. Communication Skills - Strong verbal and written communication.
Chennai, Tamil Nadu, India
INR Not disclosed
On-site
Full Time
Current JD - Data Quality Engineer (Role). Ready to work as DQE. Location - Pune/Chennai 1. Experience in Python /Java programming required to automate data analysis tasks - Must have 2. Experience in writing Advance SQL queries (Topics listed below) - Must have 3. Knowledge of BDD and Cucumber - Good to have 4. Knowledge of Agile methodologies, CI/CD etc. - Good to have 5. Hands on Functional Data / ETL Testing Experience - Good to have Advanced SQL topics delve into more complex database operations and query optimization techniques. Here are some key areas to explore: Window Functions . RANK, DENSE_RANK, ROW_NUMBER: Assign a rank to each row within a partition. . LEAD, LAG: Access rows preceding or following the current row within a partition. . PARTITION BY, ORDER BY: Define partitions and the order within each partition. . Window frames: Specify the range of rows included in a window function calculation. Common Table Expressions (CTEs) . Recursive CTEs: Create recursive queries to process hierarchical data. . Multiple CTEs: Use multiple CTEs to break down complex queries into smaller, more manageable parts. Subqueries . Correlated subqueries: Subqueries that reference columns from the outer query. . Scalar subqueries: Subqueries that return a single value. . EXISTS and NOT EXISTS: Test for the existence or non-existence of rows in a subquery. Analytical Functions . CUME_DIST: Calculate the cumulative distribution of a value within a group. . PERCENT_RANK: Calculate the percentile rank of a value within a group. . NTILE: Divide a result set into a specified number of groups. Full-Text Search . Full-text indexes: Create indexes that support full-text search capabilities. . Ranking functions: Rank search results based on relevance. . Stop words: Exclude common words from search queries. Hierarchical Queries . CONNECT BY PRIOR: Traverse hierarchical relationships in a table. . START WITH: Specify the starting point for a hierarchical query. Optimization Techniques . Indexes: Create appropriate indexes to improve query performance. . Query tuning: Analyze query execution plans and optimize queries. . Materialized views: Pre-calculate and store query results for faster access.
Pune, Maharashtra, India
Not disclosed
On-site
Full Time
Role & Responsibilities: • Ensure the SLA's and KPI Targets as specified by the client are met consistently. • Coaching and developing team members to drive performance and behaviors, including providing the Services in accordance with the Performance Standards and the Service Levels. • Dealing with Cases escalated by team members & Clients • Complete end to end understanding of Product / Process knowledge • Hiring & Training of new team members • Ensuring that Team members comply with all Client & Mphasis regulatory policies and procedures • Comply to all ISO & ISMS related protocols • Facilitating flow down of information (e.g., policies, procedures) to all Team members • Preparing service quality plan including quality control, assurance & improvement for the agents to create comprehensive quality program for the process • Conduct coaching and feedback session for team members • Conduct daily / Weekly / Monthly huddles & meetings • Maintain staffing requirements as specified from time to time • Control attrition through employee engagement activities • Leading and participating in projects • Ensuring alignment between Client and Mphasis by regularly attending calibration/coaching excellence sessions • Monitoring results and KPI data to drive performance and Team member behaviors including team goals • Conduct periodic appraisals of team members • Publish daily, weekly & Monthly reports • Engage with different departments within the organization (HR, Recruitment, Admin, Transport etc) to ensure smooth functioning of the process. • Skills required: • Graduation is a MUST. Show more Show less
Hyderabad, Telangana, India
Not disclosed
On-site
Full Time
Primary Skillset: Generative AI Services, Machine Learning, Python, Cloud (GCP preferred), MLOps, Prompt Engineering About the Role: We are seeking a visionary and hands-on Lead Software Engineer to drive Generative AI development and exploration initiatives within our technology innovation team. This role is ideal for someone passionate about applying GenAI to real-world enterprise challenges and who enjoys building proof-of-concepts, production-ready solutions, and scalable AI platforms. Key Responsibilities: Lead the design and development of Generative AI applications, including LLM-based solutions, document intelligence, summarization, chatbot development, and intelligent automation Evaluate and integrate GenAI services and APIs (e.g., Vertex AI, OpenAI, Anthropic, HuggingFace) into existing or new platforms Build scalable backend services and data pipelines to support AI/ML workloads Explore and validate use cases across multiple business functions for GenAI application and automation opportunities Mentor junior engineers on GenAI design patterns, best practices, and engineering discipline Partner with data scientists, product teams, and business stakeholders to define requirements, build MVPs, and iterate toward enterprise-scale solutions Champion MLOps practices for GenAI model deployment, monitoring, and lifecycle management Contribute to technical research, architecture recommendations, and the long-term GenAI roadmap Qualifications: Bachelor’s or Master’s degree in Computer Science, AI/ML, Data Science, or related field 8+ years of experience in software engineering with 2–3 years working directly with AI/ML models or GenAI solutions Strong experience with Python, cloud platforms (especially GCP Vertex AI), and ML frameworks Hands-on experience with LLMs, prompt engineering, fine-tuning, and embeddings Experience in building and integrating GenAI services in real-time or batch applications Solid understanding of machine learning lifecycle, data preprocessing, and deployment pipelines Familiarity with CI/CD pipelines, API development, and cloud-native architectures Excellent communication, collaboration, and stakeholder management skills Show more Show less
Hyderabad, Telangana, India
Not disclosed
On-site
Full Time
Job Responsibilities: Design, develop, and maintain scalable microservices using Spring Boot and Java (8/11/17). Build robust, reusable modules utilizing Java Streams, Lambda expressions, and core Java features. Develop efficient code for data processing, including character frequency analysis, sorting, and reverse operations. Implement logic-heavy programs using advanced Java constructs and exception handling mechanisms. Work extensively with Java Collections Framework, including HashMap, TreeMap, HashSet, TreeSet, and custom implementations of Comparator and Comparable. Handle file operations for reading/writing files and manage data through serialization/deserialization. Integrate thread synchronization and scheduling for bulk data processing. Apply core design patterns (Singleton, Factory, Observer, etc.) to ensure clean and maintainable code. Build and secure RESTful APIs using Spring Boot annotations and Spring Security. Implement Spring Batch jobs for scheduled/batch processing tasks. Design and develop microservices using Spring Cloud (Eureka, Feign, Config Server, API Gateway, etc.). Follow Microservices Design Patterns like Circuit Breaker, Service Discovery, and API Gateway. Write and optimize complex SQL queries including subqueries, group by, having, joins, and window functions. Work with relational databases ensuring referential integrity, constraints, and performance optimization. Collaborate with cross-functional teams and contribute to architectural decisions. Demonstrate awareness of integrating GenAI solutions, AI-enhanced workflows, and prompt engineering practices (preferred but not mandatory). Eligibility Criteria: Bachelor’s/Master’s degree in Computer Science, Engineering, or related field. 5–8 years of hands-on development experience with Core Java , Spring Boot , and Microservices . Solid programming foundation with ability to solve logic-based problems efficiently. Proficiency in: Java Streams, Lambda expressions Collections framework and data structures File handling, serialization, multithreading Exception handling and debugging Expertise in: Spring Boot: REST APIs, Security, Annotations, Batch Microservices: Spring Cloud, design principles and patterns SQL: complex joins, subqueries, aggregations Exposure to design patterns , GenAI concepts (bonus), and prompt engineering is a plus. Strong problem-solving and analytical thinking. Excellent communication and collaboration skills. Nice to Have: Experience with GenAI tools like ChatGPT, GitHub Copilot, Gemini. Knowledge of containerization tools like Docker and orchestration platforms like Kubernetes. Familiarity with CI/CD pipelines, logging, and monitoring tools. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Job Description Role: Delivery Head Location: Bangalore Who are we looking for? Delivery Head: 15+ years of experience We are seeking an experienced, results-driven Delivery Head to join our dynamic team to oversee the delivery of our strategic customers’ Enterprise product engineering (R&D) unit. This leadership role is responsible for managing teams of 1000+ employees and driving the execution of our client’s R&D services for enterprise devices (servers, storage, network, hybrid cloud). You will be responsible for managing a $25 Mn & above annual revenue portfolio, ensuring operational excellence, and building strong client relationships. This will be a global role with operations across multiple countries – India, Taiwan & US. The ideal candidate will have a deep understanding of service delivery in the product engineering sector, coupled with strong leadership capabilities and a passion for enhancing customer satisfaction. The candidate should have a passion for driving innovation to transform the service delivery. Your expertise will not only enable our clients to achieve their crucial goals but will also advance our commitment to quality, integrity, and customer-centric service. As a key player in our organization, you will also contribute to the continuous improvement of our service offerings, positioning our company as a leader in the industry. If you have a proven track record in leading service delivery and are eager to contribute to a culture of excellence, we invite you to apply and help us redefine the landscape of technology delivery for our esteemed clientele Responsibilities Lead the global delivery efforts for key client accounts, manage end-to-end service, ensuring alignment with business objectives. Responsible for managing $25 Mn+ book of business & 1000+ employees ensuring consistent profitability & customer satisfaction Manage the service delivery operations & infrastructure of Enterprise R&D labs located in Taiwan, India & US regions. Oversee R&D teams providing product engineering services to our customers & ensure all service delivery objectives are met or exceeded, with a strong focus on quality, efficiency, and cost-effectiveness. Drive innovation & adopting new technologies and processes that enhance customer satisfaction, increase efficiency, and reduce costs. Proactively lead initiatives for transformation of R&D services such as Software/Firmware development & QA (Hardware/Software/Firmware) using automation & AI. Develop and maintain strong relationships with clients, acting as the main point of contact for project-related inquiries and escalations. Proactively identify and mitigate risks related to service delivery and client relationships. Ensure that potential issues are addressed before they impact operations or client relationships. Collaborate with cross-functional teams (sales, operations, IT, HR) to align on strategic priorities, optimize resources, and drive business success across the organization. Analyze market trends and client feedback to inform service enhancements and innovation. Facilitate regular account reviews and performance meetings with clients to discuss progress, feedback, and strategic initiatives. Requirements Proven track record of managing global client accounts with demonstrated success in achieving business objectives. Strong understanding of IT service delivery frameworks and methodologies in Product engineering (R&D) preferably in Enterprise devices (servers, storage, network) domain. Proven ability to manage multiple projects simultaneously in a fast-paced environment. Experience in budget management and financial reporting for large-scale projects. Demonstrated problem-solving skills and a proactive approach to addressing challenges. Ability to analyze data and metrics to inform decision-making and enhance service delivery. Ability to work collaboratively in a fast-paced, multicultural environment while managing multiple priorities. Behavioral Skills Exceptional communication and interpersonal skills, with the ability to influence and negotiate effectively at all levels Ability to communicate clearly and confidently with senior executives, tailoring the message to their level of understanding and business priorities Proactively develop strong, trusted relationships with executive stakeholders, both within the organization and with clients Qualification Bachelor's degree in Business, Information Technology, or a related field; Master's degree preferred. Minimum of 15 years of experience in service delivery or related roles, with at least 8 years in a leadership capacity. Who are we? Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays. Show more Show less
Chennai, Tamil Nadu, India
Not disclosed
On-site
Full Time
1. Defined Benefits Operations (E.g. - Benefits calculations, Benefits Review), Benefits Calculation for Retirement, Termination, Disability, Death, Divorce, Proficiency in MS Excel, and experience in performing manual calculations. 2. ERISA Compliance - US Retirement Plan Testing & Reporting experience. Form 5500 responses to auditor questions a) Preparing responses to external auditor questions on the data provided to them in the plan's year end trust statement and supplemental reports. 3. Money In and Loans a) Must have experience in handling money in & Loan related activities, i.e., Check processing, contribution, loan initiation, Loan repayments, Reamortization etc. 4. Disbursements: Distributions/Disbursements such as Hardship withdrawals, QDRO, RMD, In-service distributions, loans or experience in processing 401K contribution, loan repayments etc. Industry certifications (ASPPA RPF) will be added advantage Data Entry & Quantitative Decision Making Handling tasks and providing resolution within TAT Staying current with knowledge of products/ processes & services offered by the client Show more Show less
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