Job Summary: We are seeking a dynamic and detail-oriented Sales Business Operations Manager to oversee sales coordination, streamline operational processes, manage events, and supervise both on-ground and back-end sales activities. The ideal candidate will be hands-on, ready to travel across India, and possess strong organizational, compliance, and communication skills. Key Responsibilities: • Sales Coordination & Supervision: o Manage and oversee the performance of the Sales Coordination team. o Supervise order creation and processing for both B2B and B2C clients. o Ensure all sales activities align with the organization’s policies and SOPs. o Coordinate with the Accounts team to generate and align invoices and orders. • Event Management & Travel: o Plan and execute sales-related events and exhibitions across India. o Travel extensively (local and PAN India) for event supervision and client visits. o Coordinate logistics, vendor management, and on-site team supervision during events. • Operations & Compliance: o Work on compliance-related documentation and ensure process adherence. o Collaborate with channel partners for order execution and support. o Maintain accuracy in records and documentation in line with internal compliance standards. • Process Improvement & Reporting: o Develop and implement SOPs to streamline sales and operational workflows. o Use Excel and other tools to generate sales reports, dashboards, and track KPIs. o Identify bottlenecks in the sales process and recommend improvements. Requirements: • Bachelor's degree in Business Administration, Sales, or related field (MBA preferred). • 4–8 years of experience in Sales Operations or similar roles. • Strong proficiency in MS Excel and data reporting tools. • Willingness to travel extensively, including outstation and PAN India visits. • Experience in event management and team supervision. • Knowledge of compliance, invoicing, and order management processes. • Excellent organizational, interpersonal, and communication skills Show more Show less

Role Overview We are seeking an experienced Senior QA . This role is ideal for someone who has a strong foundation in automation testing, hands-on experience with AI-powered QA tools like Katalon/Kane AI, and a passion for delivering high-quality products. Key Responsibilities: Define and execute QA strategies for web and mobile applications Develop and maintain automated test frameworks and scripts Implement and scale AI-driven testing tools (e.g., Kane AI, Testim ) Collaborate with Product, Development, and Design teams to ensure comprehensive test coverage Track quality metrics, identify risks, and address regressions proactively Continuously improve testing processes, tools, and coverage Mentor junior QA engineers Manage release testing and sign-offs in coordination with the Release Manager. Key Requirements: 4+ years in QA, including 3+ years in automation Proficient with Selenium, Appium, TestNG, or equivalent tools Hands-on experience with AI-based QA platforms ( Kane AI, Mabl, etc.) Strong scripting skills (Python, Java, or JavaScript ) Familiarity with CI/CD tools (e.g., Jenkins, GitLab CI) API testing experience using Postman, RestAssured, etc. Solid understanding of SDLC and Agile practices Strong analytical, troubleshooting, and communication skills Proficient with JIRA and Confluence . Nice to Have: ISTQB or similar certification Background in e-commerce or consumer tech Experience with performance/load testing tools (e.g., JMeter, Gatling) Show more Show less

Account Executive – Invoicing & Reconciliation Location: Chhatarpur, Delhi ________________________________________ Key Responsibilities 1. Invoice Data Management • Collect, compile, and verify invoices from asset and service vendors on a daily/weekly basis. • Maintain a master register of invoices, mapping them to purchase orders, delivery dates, and payment status. 2. Reconciliation & Coordination • Perform 3-way reconciliation (PO, GRN, Invoice) to ensure invoice correctness. • Flag mismatches in value, quantity, or duplicate billing and escalate for resolution. • Liaise with finance, warehouse, and procurement teams for clarifications. 3. Payment Support • Prepare structured approval decks and payment summary sheets for management sign-off. • Track aging of pending payments and coordinate with accounts team for processing. • Maintain records of credit note adjustments, deductions, and claims. 4. Reporting & Audit Trail • Generate and share weekly and monthly MIS reports for invoice clearance status, vendor performance, and payment TATs. • Ensure 100% audit-readiness of all entries – no missing documents or unrecorded liabilities. 5. System & File Management • Ensure all reconciliation and payment records are digitally filed with traceability and access controls. • Maintain folders on shared drives or ERP systems, if applicable. ________________________________________ Experience & Background • 1–3 years experience in MIS, accounts, or operations support roles • Familiarity with invoice reconciliation, vendor coordination, and approval workflows • Background in eCommerce, warehousing, logistics, or service industry is preferred Skills Required • Advanced Excel proficiency (pivot, VLOOKUP, filters, formatting) • High attention to detail, ability to track high-volume transactional data • Strong documentation and coordination skills • Ability to work with tight timelines and cross-functional dependencies Show more Show less

Job Title: Category Manager – Dental Products Company: DentalKart Experience Level: Mid to Senior Level About DentalKart DentalKart is India's leading e-commerce platform dedicated to dental professionals. Our mission is to streamline dental procurement by offering a comprehensive range of products, competitive pricing, and seamless delivery. We are committed to empowering dental practices with innovative solutions and exceptional service. Role Overview We are seeking a strategic and analytical Category Manager to oversee our dental product portfolio. This role is ideal for professionals with a dental background complemented by an MBA or MHA. The Category Manager will be responsible for developing and executing category strategies, managing vendor relationships, and driving category performance to achieve business objectives. Key Responsibilities Category Strategy & Management: Develop and implement comprehensive category strategies aligned with company goals. Analyze market trends, customer needs, and competitor activities to identify opportunities and risks. Manage the product lifecycle, including new product introductions and end-of-life decisions. Vendor & Supplier Relations: Identify and onboard new suppliers to expand product offerings. Negotiate terms, pricing, and contracts to ensure optimal value and service levels. Maintain strong relationships with existing suppliers to foster collaboration and innovation. Sales & Marketing Collaboration: Work closely with sales and marketing teams to develop promotional plans and campaigns. Provide category insights and training to sales teams to enhance product knowledge and sales effectiveness. Inventory & Demand Planning: Monitor inventory levels and collaborate with supply chain teams to ensure product availability. Forecast demand and adjust strategies to meet changing market conditions. Performance Analysis & Reporting: Track and analyze category performance metrics, including sales, margins, and market share. Prepare regular reports and presentations for senior management. Qualifications Education: Bachelor's degree in Dentistry (BDS) or related field. MBA or Master's in Healthcare Administration (MHA) preferred. Experience: Minimum of 3-5 years of experience in category management, product management, or related roles. Experience in the dental or healthcare industry is highly desirable. Skills: Strong analytical and strategic thinking abilities. Excellent negotiation and communication skills. Proficiency in data analysis tools and Microsoft Office Suite. Ability to work collaboratively across functions and with external partners. Why Join DentalKart? Be part of a dynamic and innovative team transforming the dental industry. Opportunity to make a significant impact on business growth and customer satisfaction. Competitive compensation and benefits package. Continuous learning and professional development opportunities. Show more Show less

Position: Warehouse Executive Location: 2D Dhanakodi Raja Street, Ekkatuthangal, Chennai – 600032 Key Responsibilities: Accurately record all stock movements (receipts, issues, and transfers) in the WMS or ERP system. Maintain updated inventory records including product codes, SKUs, batch numbers, expiry dates, and storage locations. Verify incoming goods against purchase orders and delivery challans. Inspect for damages, shortages, or discrepancies during unloading. Reconcile physical stock with system records during regular stock audits. Coordinate with logistics partners for timely vehicle scheduling and loading. Maintain documentation such as GRNs, delivery challans, and other warehouse-related forms. Generate daily and weekly stock and movement reports for internal and management review. Ensure data accuracy and adherence to SOPs for documentation and compliance. Communicate with the warehouse team for real-time updates and to resolve data issues. Report any discrepancies, damages, or system issues promptly. Qualifications: Minimum qualification: High school diploma or equivalent. 1–3 years of experience in warehouse or logistics data entry roles preferred. Proficiency in MS Excel, Google Sheets, and warehouse management software (WMS/ERP). Basic understanding of warehouse operations and inventory management. English language proficiency is mandatory. Show more Show less

Job Title: Assistant Manager – Warehouse Location:Kochi, Kerala, India Department: Operations No. of Positions: 1 Job Summary: We are seeking an experienced and proactive Assistant Manager – Warehouse to oversee and manage day-to-day warehouse operations, ensuring efficient inventory control, timely order fulfillment, and compliance with operational standards. The ideal candidate will be hands-on with warehouse systems, people management, and cross-functional coordination to support business objectives. Key Responsibilities (KRA): 1. Inventory Management & Control Ensure accurate inventory records through regular cycle counts and stock audits Monitor and control stock movements including receipts, transfers, and dispatches Investigate and resolve stock variances and discrepancies Implement inventory best practices such as FIFO or FEFO based on product category 2. Inbound & Outbound Logistics Supervise unloading, quality check, and inward processing of goods Oversee order processing: picking, packing, labeling, and dispatch Ensure timely shipments in coordination with transport and courier partners Maintain TAT (Turnaround Time) for both inbound and outbound activities 3. Team Management Lead and motivate a team of warehouse staff (pickers, packers, loaders, supervisors) Allocate daily tasks and monitor workforce productivity Ensure compliance with safety norms, hygiene, and SOP adherence Conduct periodic training and performance evaluations 4. Process Optimization & Compliance Enforce warehouse SOPs for inventory, safety, and quality assurance Monitor and drive operational KPIs like order accuracy, lead time, and efficiency Drive continuous improvement initiatives and cost-saving measures Utilize WMS/ERP systems effectively for order and stock management 5. Reporting & Stakeholder Coordination Prepare and share daily, weekly, and monthly reports on stock, manpower, dispatches, etc. Coordinate with internal teams (sales, procurement, finance, customer support) Flag risks, operational bottlenecks, and suggest corrective measures to senior management Key Skills & Competencies: Warehouse Management Systems (WMS) Inventory Planning & Control Logistics & Supply Chain Coordination Order Fulfillment & Dispatch Management Team Leadership & Training Data Analysis & MIS Reporting Process Compliance & SOP Implementation Required Qualifications: Graduate in Supply Chain Management, Logistics, B.Tech (Mechanical), or equivalent field Minimum 3–5 years of experience in warehouse/logistics operations (supervisory or managerial capacity preferred) Strong working knowledge of WMS/ERP systems and MS Excel/Word Ability to lead teams and manage warehouse functions independently Proficient in English (mandatory); knowledge of regional languages is a plus Work Conditions: 6-day working week (as per operational requirements) Onsite role; candidate must be comfortable working from the warehouse location Must be willing to work extended hours during peak season, if required Show more Show less

About the Role: We are looking for a visionary and hands-on Head of Business Data Analytics to lead our data-driven decision-making efforts. The ideal candidate will bring a blend of deep analytical expertise, business acumen, stakeholder engagement, and leadership skills to drive insights that contribute directly to the company’s growth and efficiency. Key Responsibilities: Strategic Analytics Leader: Drive enterprise-wide data strategy across product, marketing, finance, operations, and customer experience. Translate complex business problems into actionable insights through scalable analytics, forecasting tools, and ROI-focused models. Leadership & Project Delivery: Lead and mentor high-performing analytics and BI teams. Manage cross-functional projects globally, set and achieve OKRs, and foster a results-driven culture. Data Infrastructure & Engineering: Oversee design and optimization of data pipelines, lakes, and warehouses (e.g., Snowflake, Databricks ). Ensure data quality, governance, and automation in collaboration with engineering teams. Reporting & Insight Generation: Build and maintain real-time dashboards ( Tableau , Power BI , Metabase) and conduct deep-dive analyses— cohort analysis , churn prediction , LTV segmentation, attribution, and product usage funnels—to deliver actionable insights that drive executive decision-making. Requirements: Strong command of SQL , Python , and data modeling ( Star/Snowflake schema, SCD, normalization techniques) Proficient in BI and statistical tools such as Tableau, Power BI, Excel, and R Experienced in ETL development and orchestration tools (e.g., SSIS, Airflow) Proven track record of leading high-performing analytics teams ( 4–10+ members ) Industry experience in fast-paced, data-driven sectors like E-commerce, Health Tech, Retail, or BFSI. Strong stakeholder management skills, working closely with CXOs, product, operations, and engineering teams. Education & Certifications: • Bachelor’s or Master’s degree in Statistics, Mathematics, Computer Science, or Engineering. • MBA or Executive Education in Business Analytics/Data Strategy is preferred. • Relevant certifications (e.g., Databricks, Tableau, Power BI, Google Analytics) are a plus. Key Attributes and What We Offer Strategic mindset with strong execution and problem-solving capabilities Exceptional analytical, critical thinking, and decision-making skills Effective at prioritizing, delegating, and thriving in fast-paced, ambiguous environments Strong communication and leadership presentation skills Competitive salary with performance-based incentives Close collaboration with a passionate and visionary leadership team High-impact work in a dynamic, fast-moving environment Flexibility, continuous learning opportunities, and global exposure Show more Show less

Job Summary : We are seeking a proactive and detail-oriented Customer Coordination Executive to manage communication with customers regarding order delays, alternate solutions, and general updates. The role requires clear and professional interaction via email and WhatsApp, along with strong skills in Google Sheets and Microsoft Excel for tracking and reporting. Key Responsibilities: Coordinate with customers to inform them about order delays or offer alternative product options. Send timely updates and communication through email and WhatsApp. Maintain accurate customer interaction logs and status updates in Google Sheets / Excel. Collaborate with internal departments (operations, supply chain, customer service) to fetch and communicate accurate information. Ensure high standards of professionalism and responsiveness in all communications. Requirements: Strong written communication skills in English and Hindi. Proficiency in Google Sheets and Microsoft Excel (basic formulas, filters, data entry). Experience in customer communication via WhatsApp Business and email. Ability to multitask and prioritize in a fast-paced environment. Minimum 1 year of experience in customer service or coordination preferred. Preferred Skills: Knowledge of order processing or e-commerce operations. Familiarity with CRM tools or customer interaction tracking systems.

Job Title : IT Manager Location : Chhatarpur, New Delhi Department : Information Technology Role Overview: Dentalkart is seeking a proactive and experienced IT Manager to lead and oversee all aspects of IT infrastructure. This role is critical in ensuring uninterrupted, secure, and efficient functioning of all digital systems across the organization, including hardware, software, networks, and cybersecurity protocols. Key Responsibilities: IT Infrastructure Management: Oversee company-wide IT infrastructure (on-premise & cloud-based), including servers, firewalls, CCTV, surveillance, networking, data centers, endpoint systems, and backup solutions. Plan upgrades, maintenance schedules, and optimize costs across all hardware and software. Maintain data integrity, accuracy, and synchronization across departments. Cybersecurity & Compliance: Implement robust security protocols and disaster recovery plans. Ensure compliance with data privacy, and ISO standards (if applicable). Conduct regular security audits and penetration tests (internal or third-party). Vendor & Asset Management: Manage relationships with software/hardware vendors, internet service providers, and external IT support. Oversee procurement, AMC renewals, license management, and IT budgeting. Team Leadership & Support: Lead the internal IT support team; resolve escalated issues swiftly. Set up SLAs for internal IT service delivery and ensure 24/7 business continuity for e-commerce operations. Key Requirements: Bachelor's in Computer Science / IT / Engineering. MBA or certifications like ITIL, CCNA,MCSA,CISCO,MICROSOFT or PMP are a plus 5+ years of experience in managing enterprise-wide IT infrastructure, preferably in e-commerce or high-growth startups. Cybersecurity tools & protocols Strong problem-solving mindset and execution capability. Excellent communication and cross-functional coordination skills. Show more Show less

About the Role We are seeking a detail-oriented and analytical Call Quality Analyst to monitor, evaluate, and improve the quality of sales calls. The ideal candidate will ensure that sales representatives adhere to company standards, compliance requirements, and deliver exceptional customer experiences. This role plays a critical part in identifying training needs, enhancing sales effectiveness, and driving continuous improvement. Responsibilities Monitor and evaluate inbound and outbound sales calls for quality, compliance, and performance standards. Develop and maintain quality scoring guidelines and evaluation forms. Provide detailed feedback and coaching to sales representatives based on call evaluations. Identify trends, gaps, and opportunities for improvement in sales techniques and customer interactions. Collaborate with sales managers and trainers to develop targeted training programs. Generate regular reports and dashboards on call quality metrics and KPIs. Ensure compliance with regulatory and internal policies during customer interactions. Participate in calibration sessions to ensure consistency in evaluations. Recommend process improvements to enhance customer satisfaction and sales performance. Qualifications Bachelor’s degree. Knowledge of 7 quality tools. 2+ years of experience in a quality assurance or sales support role, preferably in a call center or telesales environment. Strong analytical and listening skills with attention to detail. Excellent verbal and written communication skills. Proficiency in CRM systems and call monitoring tools. Ability to handle confidential information with integrity. Strong organizational and time management skills. Preferred Skills Experience with speech analytics tools. Knowledge of sales methodologies. Familiarity with six sigma tools. Show more Show less

Job Title: Customer Care Executive Location: Chhatarpur, Delhi Experience: 0.5–2 years Employment Type: Full-Time About the Role: We are looking for a proactive and customer-focused Customer Care Executive to manage customer queries, provide product information, and ensure a smooth post-sales experience. Key Responsibilities: 📞 Handle inbound and outbound customer calls professionally and empathetically 💬 Respond to customer queries via email, chat, or social media platforms ✅ Resolve complaints and provide accurate information about products or services 📝 Maintain records of customer interactions and update CRM systems ⏱ Ensure timely follow-ups and maintain high levels of customer satisfaction 🤝 Collaborate with internal departments (Sales, Logistics, Technical) for issue resolution 📊 Provide feedback on customer pain points and suggest process improvements Requirements: ✔️ Excellent communication skills in English and Hindi (Regional languages a plus) ✔️ Good listening skills and problem-solving attitude ✔️ Ability to work in a fast-paced, high-volume environment ✔️ Basic computer knowledge and familiarity with CRM tools ✔️ Flexible with rotational shifts and weekend work Preferred Qualifications: Graduation or equivalent Previous experience in customer support, call center, or client service roles is a plus Freshers with good communication skills are also welcome to apply Why Join Us? 🌱 Opportunity to grow within a supportive team 🧠 Learning environment with regular training sessions 🎯 Performance-based incentives and recognition 🎉 Friendly work culture with employee engagement activities Show more Show less

Job Summary: We are seeking a detail-oriented and experienced Quality Call Analyst to monitor and evaluate inbound and outbound calls to ensure quality standards are met. The ideal candidate will have a strong understanding of call center operations, excellent analytical skills, and a passion for enhancing customer experience through process improvement and agent coaching. Key Responsibilities: Monitor live and recorded calls to evaluate customer service performance based on quality guidelines. Identify trends, gaps, and opportunities for performance improvement. Provide structured feedback and coaching recommendations to agents and team leaders. Maintain and update QA scorecards and evaluation forms. Collaborate with training and operations teams to ensure compliance with company policies and procedures. Generate regular reports on quality scores, trends, and compliance metrics. Participate in calibration sessions to align evaluation standards across teams. Recommend process improvements to enhance service quality and customer satisfaction Requirements: Experience in quality monitoring for voice and non-voice (email/chat) processes. Certification in Quality Assurance (e.g., Six Sigma Yellow Belt, COPC) is a plus. 13 years of experience as a Quality Analyst or in a similar QA role in a call center or BPO. Strong knowledge of customer service metrics, KPIs, and QA tools. Excellent listening and analytical skills. Strong verbal and written communication skills. Proficiency in using call monitoring systems, CRM, and reporting tools (e.g., NICE, Five9, Salesforce, Excel). Ability to handle sensitive and confidential information.

Position: Talent Acquisition Executive Location: New Delhi (Chattarpur) Experience Required: 3+ years in Talent Acquisition Working Days: Monday to Saturday Timings: 10:00 AM – 7:00 PM 🎯 Role Overview We are seeking a Talent Acquisition Executive to join our in-house HR team. This individual will be key in scaling our workforce rapidly and efficiently , focusing on both mainstream and niche hiring across departments. You will be responsible for leading the full recruitment life cycle, partnering with department heads, and building pipelines of exceptional talent aligned with Dentalkart’s growth objectives. 🛠️ Key Responsibilities Strategic Sourcing Design and implement robust sourcing strategies using job portals, social media, employee referrals, and professional platforms to attract top-tier candidates, including for niche roles. Full-Cycle Recruitment Manage the end-to-end hiring process: from JD creation and sourcing to screening, coordinating interviews, negotiating offers, and ensuring seamless onboarding. Hiring Manager Partnership Collaborate closely with internal stakeholders to deeply understand manpower needs and hiring priorities. Systematic Hiring Processes Apply structured hiring methodologies and maintain proper documentation throughout the recruitment cycle. Data-Driven Decisions Track key metrics (time-to-fill, quality-of-hire, cost-per-hire) and provide insights for continuous improvement. Candidate Experience Management Ensure a positive candidate experience by delivering prompt communication, clarity, and transparency at all stages of the hiring journey. Diversity & Inclusion Champion inclusive hiring practices and build diverse talent pipelines. Referral & Employer Branding Programs Promote referral programs and actively contribute to building Dentalkart’s employer brand presence across platforms. ✅ Desired Skills & Qualifications Educational Background: Master’s degree in Human Resources, Business Administration, or related field preferred. Experience: Minimum 3 years in Talent Acquisition, ideally in fast-scaling or eCommerce/start-up environments. Proven track record in systematic and structured hiring , including niche roles . ATS & Tools Proficiency: Hands-on experience with modern Applicant Tracking Systems (ATS) and platforms like LinkedIn Recruiter, Naukri, Foundit, etc. Communication & Interpersonal Skills: Exceptional verbal and written communication; ability to engage, influence, and build rapport with stakeholders and candidates. Negotiation & Closing Skills: Skilled in salary negotiation and offer management to secure top talent. Analytical Mindset: Strong analytical and problem-solving skills, with the ability to use hiring metrics to optimize processes and outcomes. Show more Show less

Position: IT Help Desk Executive Experience Required: 2–4 years Working Days: Monday to Saturday Timings: 10:00 AM – 7:00 PM 🔍 Role Overview We are looking for a proactive and technically skilled IT Help Desk Executive to provide first-line support across the organization. The ideal candidate should have strong hands-on experience in Microsoft environments , hardware troubleshooting , and vendor & asset management . You will play a critical role in ensuring seamless day-to-day IT operations and user support. 🛠️ Key Responsibilities User Support & Troubleshooting Provide first-level technical support to internal users for hardware, software, network, and application issues. Diagnose and resolve technical problems related to Microsoft Office, Windows OS, printers, and LAN/Wi-Fi. Microsoft Ecosystem Support Support users on Microsoft tools such as Outlook, Teams, Office 365, and OneDrive. Install, configure, and update Microsoft software and security patches. Vendor Management Coordinate with external IT vendors for procurement, repairs, AMC contracts, and software licenses. Evaluate vendor performance and ensure timely service delivery. Asset Management Maintain an up-to-date inventory of all IT assets including laptops, desktops, printers, and networking equipment. Track asset issuance, usage, and decommissioning records. IT Bug Resolution Monitor, log, and resolve recurring bugs or system issues. Escalate unresolved issues to higher-level support teams or external vendors as needed. Hardware Maintenance & Repair Perform basic hardware diagnostics, troubleshooting, and repair of desktops, laptops, and peripherals. Replace or upgrade faulty components and ensure minimal downtime. ✅ Requirements Education: Bachelor’s degree or diploma in IT, Computer Science, or a related field. Experience: 2–4 years in IT support/help desk roles. Technical Skills: Strong knowledge of Microsoft Windows OS, Office 365, and basic networking. Familiarity with IT ticketing tools and remote access systems. Knowledge of hardware components and repair procedures. Soft Skills: Excellent communication and interpersonal skills. Strong problem-solving ability and attention to detail. Ability to work independently and under pressure. 🌟 What We Offer Opportunity to work in a fast-growing, tech-enabled environment Exposure to diverse IT systems and infrastructure Collaborative work culture with learning and development opportunities Show more Show less

We're Hiring: Talent Acquisition Executive! Are you passionate about connecting the right people with the right opportunities? Do you thrive in a fast-paced environment where every day brings new challenges and wins? Join our dynamic HR team at Dentalkart and help us build the futureone great hire at a time! What youll do: > Manage end-to-end recruitment cycle > Collaborate with hiring managers for role clarity > Source, screen, and engage top talent > Drive a seamless and positive candidate experience Who you are: > 1–3 years of experience in Talent Acquisition > Strong communication & stakeholder management skills > A keen eye for talent and a love for recruitment > Ready to grow in a people-first organization Location: Chhatarpur, Delhi (6 Day's working) Joining: ASAP If you're looking to be part of a team that values people, performance, and potential—we'd love to hear from you!

Job Profile: Product Owner Experience: 3-5years Location: Chhatarpur, Delhi About the Role: We are looking for a passionate and detail-oriented Product Owner with 3 years of experience to join our fast-growing team. As a key member of the product team, you will own specific product modules or journeys, translating business requirements into actionable development tasks and ensuring timely, high-quality delivery. Key Responsibilities: Own and manage product backlogs, ensuring clarity, prioritization, and alignment with business goals. Collaborate with stakeholders to gather business requirements and define clear user stories, acceptance criteria, and wireframes. Work closely with UI/UX, development, QA, and operations teams to ensure smooth execution and release of features. Track sprint progress, resolve blockers, and ensure sprint commitments are met. Conduct UAT and sign-off for releases. Analyze product performance using tools like Google Analytics, Mixpanel, or internal dashboards. Regularly gather user feedback and convert it into actionable improvements. Maintain product documentation on tools Confluence. Ensure delivery is aligned with company OKRs and stakeholder expectations. Required Skills & Qualifications: Bachelor's degree in engineering, Computer Science, Business, or related field. 3+ years of experience as a Product Owner or in a product-facing role. Hands-on experience with Agile methodologies and tools Jira and confluence. Strong understanding of UI/UX workflows, APIs, and cross-functional handoffs. Excellent communication and stakeholder management skills. Strong analytical and problem-solving skills. Ability to prioritize and manage multiple tasks simultaneously. Show more Show less

🚢 Job Title: Import Executive 📍 Location: Chhatarpur Delhi 📝 Job Summary We are looking for a detail-oriented and proactive Import Executive to manage and streamline end-to-end import operations. The role includes coordinating with freight forwarders, CHAs, and shipping lines, ensuring timely documentation, maintaining regulatory compliance, and overseeing shipment tracking until final delivery. ✅ Key Responsibilities Freight Coordination & Comparison Request and compare quotes from multiple freight forwarders. Select the most efficient and cost-effective option through quote analysis. Shipment Management Coordinate with nominated CHAs and shippers to initiate shipments. Track and follow up on shipments from dispatch to warehouse delivery. Documentation & Compliance Maintain and update operational sheets: Upcoming Shipment Sheet Expense Sheet Vendor Payment Sheet Import-Inventory Sheet Other reports as required Capture Medical Device Rule screenshots in relevant portals. Prepare Commercial Invoices (CI) and Packing Lists (PL). Arrange insurance for incoming shipments. Submit documents to CHAs and verify filing checklists. Customs & Regulatory Knowledge Well-versed in Air, Sea, and Courier import documentation. Familiarity with Custom Tariffs, Notifications, and HS Codes. Calculate customs duty for BOEs and update payment records. Vendor & Cost Management Review and verify monthly invoices from forwarders and CHAs. Ensure accurate and timely updates of vendor payment records. Digital Operations Book shipments via FedEx portal and handle digital documentation. Field Operations Manage on-ground import tasks as needed. Liaise with freight forwarders, CHAs, shipping lines, and airline personnel. Flexibility & Commitment Take on new tasks related to import operations as required. Available to work on Sundays or public holidays if needed. Required Skills & Qualifications Experience in import operations or logistics coordination. Knowledge of Air, Sea & Courier documentation and processes. Understanding of customs tariffs, rules, and HS code classifications. Proficiency in MS Excel and online logistics portals (e.g., FedEx, customs). Strong coordination, communication, and follow-up skills. Ability to multitask under pressure. Willing to work flexible hours and travel when required. Preferred Qualifications Bachelor’s degree in Logistics, International Business, or a related field. Experience in medical devices or healthcare imports is a strong advantage. Show more Show less

Job Title: Assistant Manager – Warehouse Location:Kochi, Kerala, India Department: Operations No. of Positions: 1 Job Summary: We are seeking an experienced and proactive Assistant Manager – Warehouse to oversee and manage day-to-day warehouse operations, ensuring efficient inventory control, timely order fulfillment, and compliance with operational standards. The ideal candidate will be hands-on with warehouse systems, people management, and cross-functional coordination to support business objectives. Key Responsibilities (KRA): 1. Inventory Management & Control Ensure accurate inventory records through regular cycle counts and stock audits Monitor and control stock movements including receipts, transfers, and dispatches Investigate and resolve stock variances and discrepancies Implement inventory best practices such as FIFO or FEFO based on product category 2. Inbound & Outbound Logistics Supervise unloading, quality check, and inward processing of goods Oversee order processing: picking, packing, labeling, and dispatch Ensure timely shipments in coordination with transport and courier partners Maintain TAT (Turnaround Time) for both inbound and outbound activities 3. Team Management Lead and motivate a team of warehouse staff (pickers, packers, loaders, supervisors) Allocate daily tasks and monitor workforce productivity Ensure compliance with safety norms, hygiene, and SOP adherence Conduct periodic training and performance evaluations 4. Process Optimization & Compliance Enforce warehouse SOPs for inventory, safety, and quality assurance Monitor and drive operational KPIs like order accuracy, lead time, and efficiency Drive continuous improvement initiatives and cost-saving measures Utilize WMS/ERP systems effectively for order and stock management 5. Reporting & Stakeholder Coordination Prepare and share daily, weekly, and monthly reports on stock, manpower, dispatches, etc. Coordinate with internal teams (sales, procurement, finance, customer support) Flag risks, operational bottlenecks, and suggest corrective measures to senior management Key Skills & Competencies: Warehouse Management Systems (WMS) Inventory Planning & Control Logistics & Supply Chain Coordination Order Fulfillment & Dispatch Management Team Leadership & Training Data Analysis & MIS Reporting Process Compliance & SOP Implementation Required Qualifications: Graduate in Supply Chain Management, Logistics, B.Tech (Mechanical), or equivalent field Minimum 3–5 years of experience in warehouse/logistics operations (supervisory or managerial capacity preferred) Strong working knowledge of WMS/ERP systems and MS Excel/Word Ability to lead teams and manage warehouse functions independently Proficient in English (mandatory); knowledge of regional languages is a plus Work Conditions: 6-day working week (as per operational requirements) Onsite role; candidate must be comfortable working from the warehouse location Must be willing to work extended hours during peak season, if required Show more Show less