On-site
• Lead process discovery and analysis of the current-state RFI process across compliance, business, and operational teams.
• Design an optimized future-state RFI process, aligned with regulatory expectations, internal risk appetite, and digital bank operating principles.
• Develop detailed process maps, swim-lanes, and SOPs using standard tools
• Identify and document pain points, bottlenecks, control gaps, and inefficiencies in the existing workflow.
• Work closely with compliance SMEs, business owners, operations, and technology teams to co-create viable and scalable solutions.
• Propose and assist in implementing automation or digital enablers to improve turnaround time, traceability, and control.
• Ensure documentation of all requirements, decisions, and risks as part of project governance.
• Process redesign and improvements
Experience
• 10+ years of experience in business process reengineering, compliance operations, or risk consulting, preferably in a digital banking or financial services environment.
• Proven track record of process mapping.
• Strong understanding of retail banking processes.
• Strong understanding of compliance functions and regulatory obligations around customer and transaction due diligence, monitoring, and reporting.
• Experience working in agile, cross-functional teams, ideally within digital-first organizations.
• Ability to communicate clearly and confidently with stakeholders at all levels.
• Experience engaging with data, automation tools, or low-code/no-code platforms is a plus.
Dautom is a prominent name across the globe in IT consulting services. With a relentless commitment to innovation and excellence, we empower businesses to bolster their IT teams with top-tier talent.
Our greatest asset is our talented team of IT professionals. Our journey towards becoming an employer of choice has been built on a foundation of trust, respect, and unwavering support for our employees' growth and well-being.
We take pride in being a great place to work, and we invite you to explore what sets us apart in the world of technology and corporate culture.
Dautom
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