Azure Virtual Desktop

1Role** EUC – MS Azure Virtual Desktop

Technical Skill Set** End User Computing - VDI Services (AVD) – L3

Desired Experience Range** :8 -12 Yrs

Location of Requirement :Hyderabad, Bangalore

Desired Competencies (Technical Competency)

Must-Have**

(Ideally should not be more than 8-12)

• Experience in End User Computing - AVD
• Service Now
• Knowledge of ITIL processes

Good-to-Have

• Windows Domain knowledge

Responsibility of / Expectations from the Role

Desired Competencies (Technical/Behavioral Competency)

• Experience in VDI Services (AVD)
• Virtualization design, support, and administration
• Experience in Terminal Services design support and administration
• Experience in Virtual Application and Desktop design, support, patching, engineering, and administration.

Responsibility of / Expectations from the Role

• This includes tasks like image creation, VM deployment, performance monitoring, and ensuring the stability and efficiency of the AVD infrastructure.
• Addressing complex issues and performing root cause analysis for End User Computing problems.
• Ensuring proper authentication and authorization for users accessing AVD resources.
• Staying up-to-date with the latest security patches, software updates, and version upgrades for the AVD environment.
• Utilizing Azure Update Manager to deploy updates to AVD hosts.
• Creating, updating, and responding to monitors for the AVD environment to proactively identify and address potential issues.
• Addressing incidents and performing system troubleshooting activities, potentially requiring escalated access privileges.
• Understanding client needs and translating them into AVD solutions.
• Designing and implementing AVD solutions that meet specific client requirements.
• Deploying and configuring AVD environments in Azure.
• Working with technologies like FSLogix for profile management and cloud storage.
• Actively communicating with clients to understand their needs, provide guidance, and ensure satisfaction.
• Identifying areas for improvement in AVD operations and implementing solutions to optimize performance and cost.
• Utilizing automation tools and scripts to streamline AVD management tasks.

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