AVD& Application Support Engineer

AVD& Application Support Engineer
Chennai
Full time Opportunity

Job Summary:

We are looking for a skilled AVD & Application Support Engineer who will be responsible for managing and supporting Azure Virtual Desktop (AVD) environments, Windows Server infrastructure, and providing end-to-end application support for business-critical platforms. The ideal candidate will have hands-on experience with cloud-based virtual desktops, Microsoft server platforms, and troubleshooting application-level issues.

Key Responsibilities: Azure Virtual Desktop (AVD):

• Design, deploy, and maintain AVD infrastructure including host pools, session hosts, and custom images.
• Manage and troubleshoot FSLogix profiles, group policies, and user sessions.
• Implement security, compliance, and performance optimizations in the AVD environment.

Windows Server:

• Install, configure, and maintain Windows Server (2012/2016/2019/2022).
• Manage Active Directory, DNS, DHCP, Group Policies, and user authentication.
• Perform routine patching, backups, and server health monitoring.

Application Support:

• Provide L2/L3 support for business applications (in-house and third-party).
• Troubleshoot application issues related to performance, configuration, or integrations.
• Work with development, infra, and vendor teams to resolve incidents and deploy updates.
• Monitor logs, conduct root cause analysis (RCA), and document incident resolutions.

Required Skills & Qualifications:

• 3–6 years of experience in IT Infrastructure and Application Support roles.
• Strong hands-on experience in Azure Virtual Desktop and Windows Server administration.
• Solid understanding of Active Directory, Group Policy, PowerShell scripting, and networking basics.
• Experience in application support (web-based or desktop), including issue tracking and resolution.
• Good working knowledge of ticketing tools (e.g., ServiceNow, JIRA).
• Excellent troubleshooting, communication, and documentation skills.

Thanks and Regards
Ramdas7094494002

Job Type: Full-time

Shift:

• Day shift

Work Days:

• Monday to Friday

Work Location: In person

Expected Start Date: 21/07/2025