Amazon Marketplace Manager

Amazon Marketplace Manager

Key Responsibilities

Client Communication & Account Ownership

• Act as the primary point of contact for clients regarding their Amazon performance.
• Lead regular performance review calls, strategy discussions, and reporting sessions.
• Understand each client's product positioning, goals, and KPIs, and tailor Amazon strategies accordingly.
• Collaborate with internal creative, media, and analytics teams to ensure client expectations are met.

Amazon Marketplace Management

• Manage day-to-day operations on Amazon Seller Central (and/or Vendor Central).
• Handle product listings, variations, backend keywords, catalog optimization, and content enhancements.
• Monitor account health, listing compliance, and category approvals.

Advertising & Promotions

• Plan, execute, and optimize Amazon PPC campaigns (Sponsored Products, Sponsored Brands, Display, etc.).
• Manage budgets and provide clear reporting on ad performance and ROI.
• Coordinate promotional strategies, Lightning Deals, Coupons, and Prime Day/seasonal campaigns.

Inventory & Logistics Oversight (Client-Side Support)

• Collaborate with clients to ensure proper inventory planning and FBA replenishments.
• Forecast demand and flag potential stockout or overstock risks.
• Track and report on fulfillment performance and shipment status.

Analytics & Reporting

• Use tools like Helium 10, DataHawk, Amazon Brand Analytics, etc., to monitor KPIs.
• Deliver clear, actionable insights in weekly/monthly performance reports.
• Track key metrics: sales, conversions, CTR, ACoS/ROAS, Buy Box %, reviews, and sessions.

Cross-Functional Coordination

• Work closely with content and design teams to develop conversion-driven creatives and A+ content.
• Ensure smooth project flow between departments and deliverables meet deadlines and quality benchmarks.
• Assist with internal process improvements to scale Amazon services across clients.

Requirements

• 3+ years managing Amazon Seller Central accounts, preferably across multiple brands.
• Prior agency or multi-client experience strongly preferred.
• Strong client-facing communication, presentation, and relationship management skills.
• Proven success in Amazon PPC campaign strategy and management.
• Proficiency in tools like Helium 10, Jungle Scout, Flat File uploads, Brand Analytics, and Amazon Ads Console.
• Strong analytical, organizational, and project management skills.
• Detail-oriented with a proactive, solution-driven mindset.

Bonus Points For

• Experience in health, wellness, nutraceutical, or CPG categories.
• Familiarity with international Amazon marketplaces.
• Exposure to Walmart, Shopify, or other marketplace platforms.
• Knowledge of Amazon DSP, Vine, and influencer review strategies.