Aftermarket Sales Engineer - Cranes

Position Overview:

We are looking for a driven Aftermarket Sales Engineer to manage and grow our spare parts and service sales for EOT cranes, Overhead cranes, Goliath cranes, and Industrial Material Handling Equipment . The role involves both client relationship management and new business development within various industrial sectors.

Key Responsibilities:

Client Relationship Management

• Maintain and strengthen relationships with existing customers using EOT and overhead cranes.

• Provide tailored solutions for spare parts, breakdown service, and preventive maintenance needs.

• Follow up regularly to ensure client satisfaction and service quality.

New Business Development

• Identify prospective clients across sectors like manufacturing, construction, and logistics.

• Drive lead generation and conversion through cold calls, visits, and digital outreach.

• Analyze market trends to anticipate customer needs and position offerings accordingly.

• ️ Product & Technical Expertise

• Gain deep understanding of crane systems (EOT, JIB, Goliath, Overhead cranes) and related spare parts.

• Assist customers in selecting the right parts and maintenance services.

• Liaise with service/technical teams to ensure accurate support and solutions.

Sales Operations & Quotation Management

• Create competitive and technically accurate proposals and quotations.

• Negotiate pricing, terms, and scope with customers to close deals.

• Manage the order lifecycle from confirmation to delivery, coordinating with operations and inventory teams.

Reporting & Documentation

• Maintain detailed logs of customer interactions, quotations, and order status.

• Generate periodic sales reports, forecasts, and business intelligence updates.

️ Preferred Skillset:

• Experience in sales, service, or breakdown support for EOT/Overhead Cranes, JIB Cranes, Goliath Cranes .

• Strong understanding of material handling equipment and industrial crane applications .

• Excellent communication, negotiation, and CRM usage skills.

• Technical mindset with the ability to interpret engineering drawings/specs.

Supplementary Requirements:

• Willingness to travel regularly across industrial sites for client visits and lead generation.

• Must possess a Bike/Scooty/Car and a valid driving license .

Employee Benefits:

• Petrol Card + Vehicle Maintenance Allowance

• Official Mobile SIM Card

• Mediclaim Insurance

• Group Accident Policy

• Provident Fund (PF)

• ESIC Coverage

• Gratuity

• Statutory Bonus (as per Bonus Act)

• Attractive Incentive/Variable Pay Schemes