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Administrator (French), BXT, BXT-SE

Administrator (French), BXT, BXT-SE

Amazon

1 years

0 Lacs

Hyderabad Telangana India

Posted:3 days ago| Platform:

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Skills Required

management sim reimbursement enrollment payroll audits risk documentation support data stats resolve service development vision drive technology onboarding recruiting

Work Mode

On-site

Job Type

Full Time

Job Description

Description

Employee case management (SIM-T/mailbox)

Process reimbursement benefit adjudication for the documents
Process manual enrollment/withdrawal
Process vendor & payroll reporting
Perform audits and control checks
Demonstrate Bias for action by timely completing the assigned benefits processes with 100% accuracy.
Demonstrate Customer obsession by addressing employee queries received via email or tickets with SLA and provide accurate resolution to employee issue.
Demonstrate Ownership by highlighting any potential risk issues and challenges that may cause impact to our employees.
Demonstrate Ownership by reviewing process documentation and making updates on a regular basis.
Provide required support to SME/Team Manager for Dive deep into data and benefits stats reporting.
Liaise with internal (support teams like Payroll, Employee resource center, Exits, On boarding team etc.) and external stake holders (Insurance vendors) for resolving employee queries and complete administrative processes.

Key job responsibilitiesTranslation Specialist will support Benefit administration in regions with French as the primary language> Resolve employee queries (Case management) in French language> Speak to Vendors and service providers (French)> Adjudicate, create and respond to various documents, payment request, vendor files (French)A day in the lifeBenefit administration - Back office support of Amazon employee benefits in French speaking regions.

About The Team

Amazon Development Center India: ADCI started in Bangalore in 2004 followed by centers in Hyderabad (2005) and Chennai (2006). The vision was to utilize the top talent available in India to drive our global business growth. Today, ADCI builds, supports, tests and manages technology, products & services which support millions of Amazon customers worldwide.

Basic Qualifications

Graduation with minimum 1 years of experience in required language and EnglishBackoffice ticket management experience is a added advantage

Preferred Qualifications

Benefits Domain knowledgeBackoffice experience in administrationsVendor managementFile managementOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

- Amazon Dev Center India - HyderabadJob ID: A3003522

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Administrator (French), BXT, BXT-SE