Posted:15 hours ago|
Platform:
On-site
Full Time
- Minimum 15 years of regular, full-time education (10 + 2 + 3 Commerce or Finance Graduates)
- Commerce or Finance Degrees (BCom, BBA Fin, MBA Fin, etc.)
- All candidates should be comfortable with Rotational Shift / Split or Rotational Week-off / 5 Days Work From Office
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- The purpose of the role is to ensure that customer advocated outcomes and operational excellence is delivered across all cases and invoices are allocated with correct receipts or post on account against debtor.
- The purpose of the role is also to ensure that billings are raised on time to all customer as per the agreed payment terms and limits and ensure those are paid on time with correct remittance been received
- Cash application and allocation in customer account.
- Raising bills in Oracle
- Managing customer master data
- Collection and credit management and dunning, write-off
- Processing JE in GL/SL/Control account
- Accuracy and adhere to the SOP
- Systems - Develop a moderate level of proficiency in the following systems: MS Office suite & Knowledge of Oracle (Accounts and Finance module)
- VNA & Language - Have fluency in reading, writing, and speaking English. Can interact with customers in a professional, courteous manner
- Soft skills - Shows genuine empathy to customers experiencing connection difficulties. Ability to handle difficult customer conversations and work under pressure. Actively identifies customer cues and responds appropriately. Able to communicate effectively across a group with diverse backgrounds. High energy, self-motivation with a high degree of accountability.
- Analytical skills - Strong analytical skills. Observant to system issues /new situations / etc.
- Organisational skills - Time management. Takes ownership of work allocated. Works well under pressure to meet SLAs and deadlines. High level written communication skills to interact with key stakeholders.
- Other Requirements - Candidates should be ready to work in the NEW ZEALAND shift. Should possess a positive attitude to support the business. Should be flexible for working hours. Advance excel knowledge is preferable. 5 days’ work from office is mandatory.
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EP ID is mandatory for eligibility of the interview. Follow the below steps to register and mention the EP ID on your resume.
· Step 1: Visit https://ibegin.tcs.com/iBegin/
· Step 2: Click to login.
· Step 3: Click New user (Register with us).
· Step 4: Select "BPO" in areas of interest and complete the registration (Fill the details).
· Step 5: Once completed, your EP ID would be generated which starts from EP2024CNXXXX.
· Step 6: You will receive the EP ID on your personal e-mail ID.
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A global IT and business solutions leader, TCS has an employee strength of 614K with offices in 55 countries, a footprint on 6 continents and a revenue of USD 27.9 billion (2022-23). TCS offers services across varied domains such as Aerospace | BFS | Insurance & Healthcare | Life Sciences | Manufacturing | Energy & Resource Utilities | Government | Hi Tech | Media & Information Services | Telecom | Travel & Transportation and Hospitality | Retail & CPG and Horizontals such as F&A, SCM, CIM and HRO.
TCS is one of the country's largest equal opportunity employers with more than one-lakh female associates and is continuously ranked a leader in the 'India's Most Respected Companies' survey.
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