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3.0 - 8.0 years
4 - 9 Lacs
Gurugram, Bengaluru
Work from Office
Project Name myBiz by MakeMyTrip Position – Sr. Executive Payroll – Off Roll Education – Minimum Graduate Employment type – 5.5 days per week Job Description At MakeMyTrip, our client relationships are our top priority. We’re looking for a dedicated and personable account manager to maintain our clients’ accounts and serve as our main point of contact. Our ideal candidate will have a passion for helping others and a drive to provide exceptional customer service. Applicants should also be comfortable working with spreadsheets, audits, and other organizational software. If this sounds like you, apply today and help us build meaningful, long-lasting relationships that move our business forward! Objectives of this Role Act as the main point of contact in all matters relating to client concerns and needs Build and strengthen client relationships to achieve long-term partnerships Maintain accurate client records, keeping track of any contract updates and renewals Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met Develop a thorough understanding of our products and service offerings to better upsell and cross- sell to clients Daily and Weekly Responsibilities Stay on top of accounts, making sure they’re delivering regular growth and is not moving to competition E-Meet regularly with clients to discuss progress and find new ways to improve business Identify upsell, cross-sell, and renewal opportunities and communicate with the client Skills and Qualifications Professional experience in a sales or customer service role Ability to multitask and juggle several responsibilities simultaneously Strong written and verbal communication skills Good attention to detail and organizational skills Preferred Qualifications Proven track record of meeting or exceeding quotas and receiving positive customer feedback Proficiency with common customer success and customer relationship management software, such as Salesforce or Leadsquared
Posted 4 hours ago
1.0 - 5.0 years
3 - 6 Lacs
Kolkata
Work from Office
Job Description We are seeking an experienced HubSpot Specialist to oversee the end-to-end onboarding and implementation of HubSpot for new clients. This role involves managing various HubSpot hubs, including Marketing Hub, Sales Hub, Service Hub, and HubSpot CMS, and optimizing the platform to enhance sales and marketing processes. Responsibilities & Duties Onboarding & Implementation: Lead HubSpot portal setup, customization, and data migration for new clients. Marketing Automation: Streamline sales and marketing workflows using HubSpot s CRM and automation tools. Content Management: Create and manage landing pages, forms, email campaigns, and effective calls-to-action. Data Segmentation: Analyze and segment lists based on email engagement and website interactions for targeted lead nurturing. Sales Pipelines: Configure deal stages and manage sales pipelines within HubSpot. Client Relations: Collaborate with Customer Success Managers to foster strong client relationships and ensure effective implementation. Optimization & Testing: Conduct tests to continually improve HubSpot processes and conversion rates. Data Migration: Import data into HubSpot CRM and complete data mapping. Behavioral Segmentation: Segment lists are based on email engagement and website interactions. Performance Measurement: Analyze results to optimize lead nurturing workflows for improved conversion rates. Qualifications 1+ years of experience in the HubSpot CRM, Marketing, Sales, and/or Service Hubs Strong understanding of CRM and marketing automation best practices. Experience with data migration, mapping, and list segmentation. Excellent skills in creating and managing marketing content and campaigns. Exceptional verbal and written communication skills Demonstrated experience as a HubSpot user (certifications preferred) Top-notch organizational skills to effectively manage multiple projects and campaigns
Posted 4 hours ago
1.0 - 5.0 years
3 - 6 Lacs
Kolkata
Work from Office
Job Description Onboarding & Implementation: Lead HubSpot portal setup, customization, and data migration for new clients. Marketing Automation: Streamline sales and marketing workflows using HubSpot s CRM and automation tools. Content Management: Create and manage landing pages, forms, email campaigns, and effective calls-to-action. Data Segmentation: Analyze and segment lists based on email engagement and website interactions for targeted lead nurturing. Sales Pipelines: Configure deal stages and manage sales pipelines within HubSpot. Client Relations: Collaborate with Customer Success Managers to foster strong client relationships and ensure effective implementation. Optimization & Testing: Conduct tests to continually improve HubSpot processes and conversion rates. Data Migration: Import data into HubSpot CRM and complete data mapping. Behavioral Segmentation: Segment lists are based on email engagement and website interactions. Performance Measurement: Analyze results to optimize lead nurturing workflows for improved conversion rates. Qualifications 1+ years of experience in the HubSpot CRM, Marketing, Sales, and/or Service Hubs Strong understanding of CRM and marketing automation best practices. Experience with data migration, mapping, and list segmentation. Excellent skills in creating and managing marketing content and campaigns. Exceptional verbal and written communication skills Demonstrated experience as a HubSpot user (certifications preferred) Top-notch organizational skills to effectively manage multiple projects and campaigns
Posted 4 hours ago
4.0 - 9.0 years
22 - 30 Lacs
Ahmedabad, Vadodara
Work from Office
This is regarding opening with a leading Pvt Bank as a Relationship Manager MNC clients Designation: Relationship Manager MNC clients Experience: 4+ years of work experience in new client acquisition and deepening of existing portfolio of clients in MNC client handling Location: Ahmedabad and Baroda NOTE: Ready to relocate candidates are preferred , if they are having MNC relationship management experience Job Role: RM is in charge of expanding the current clientele and acquiring new ones. Purchasing NTB (Assets & Liabilities) is one of the main deliverables. Produce revenue through fees for goods such as CMS and FX. • Pay attention to trade goods, such as pre- and post-shipment. • Optimizing banked products and wallet sharing • In charge of maintaining low delinquency and account profitability. • Manage the relationship as the point of contact for all client needs and upsell products, such as Wealth and Salary accounts, Investment Banking, and DCM. Engaging with other internal departments, such as Credit, Operations, Product, and Legal, among others If this excites you kindly mail me on shivani@thepremierconsultants.com
Posted 5 hours ago
1.0 - 3.0 years
2 - 3 Lacs
Chennai
Work from Office
Handling Client & customer handling, call escalation & solutions for Customer Satisfaction. Co-ordination with team & planning to fulfill the customer Handling CRM, calls handling Good in Mail coommunication client Interaction Required Candidate profile Male/Female Any Graduate Excellent Communication Location: Mandaveli Kindky reach us Gokuladevi 8668041213 adducoindia@gmail.com
Posted 7 hours ago
2.0 - 3.0 years
4 - 8 Lacs
Bengaluru
Work from Office
We are seeking an experienced and strategic-minded Social Media Account Manager for our client-based social media team. This role requires a dynamic individual who can execute effective social media campaigns giving great results that meet with client's objectives, foster a cohesive team environment, and cultivate strong client relationships. The ideal candidate should possess a deep understanding of social media dynamics, a proven track record in team leadership, and exceptional communication skills. Job Description : - Create campaign strategies and monitor the execution to achieve the brand objectives. - Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc. - Develop, implement and manage a brand's social media strategy on a monthly basis. - In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting. - Measure the success of every social media campaign, as per required metrics. - Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands. - Communicate with industry professionals and 3rd party vendors if and when required. - Provide constructive feedback to the team(copy & design) to achieve desired results. Requirements: - Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred). - 2+ years of proven experience in social media management within a client-based agency or related environment. - Demonstrated success in devising and executing impactful social media strategies for a variety of clients. - Excellent written and verbal communication skills, capable of conveying ideas clearly to both internal teams and clients. - Profound understanding of social media platforms, algorithms, content formats, and best practices. - Proven track record of generating exceptional results via integrated marketing strategies (online + offline).
Posted 8 hours ago
1.0 - 3.0 years
8 - 14 Lacs
Bengaluru
Work from Office
PS : We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your everyday life struggles. We can't do much about the manager! - We are seeking a motivated Business Coordinator to assist our Business Development Team in driving lead generation and expanding the business. Thinking what will you do - Conducting market research and identifying potential clients. - Cultivating strong relationships with new clients, while maintaining existing client relationships. - Collating and maintaining client information in the CRM database. - Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required. - Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients. What do we look for in you - Prior work experience in the advertising/marketing industry is an add-on. - Excellent written and verbal communication skills. - Proficient in Microsoft Office.
Posted 8 hours ago
1.0 - 6.0 years
5 - 6 Lacs
Bengaluru
Remote
Drive premium smart home sales. You will play a pivotal role in expanding our network through partnershipsbuilding partnerships with architects and designers. Deliver product demos, close high-value deals, and support sales strategy execution. Required Candidate profile 1+ years of sales experience in luxury products or smart homes segment. Must have strong client engagement, product demo, and relationship-building skills. Fluent in English, Hindi, and Kannada.
Posted 8 hours ago
1.0 - 4.0 years
3 - 5 Lacs
Noida, Delhi / NCR
Work from Office
Role Description: This is a full-time on-site role for a Client Service Executive located in Noida sector - 15 (close to Noida sector 15 metro station). The Client Service Executive will be responsible for creating and leveraging networking opportunities and generate revenue through ad sales and event sponsorships. It is a highly rewarding role. QualificationsThe candidate should be comfortable to travel to Noida office Presentation skills Expertis in developing sales strategies and follow up Microsoft office Excellent written and verbal communication skills Ability to work independently and as part of a team Experience and interest the Events, Exhibitions, travel or tourism industry is a plus
Posted 9 hours ago
2.0 - 7.0 years
1 - 5 Lacs
Mumbai, Hyderabad, Chennai
Work from Office
Achieving stretched targets in a result-focused environment at Travel Industry Preparing effective sales presentations resulting in high conversion ratio Handling objections and resolving member/ customer conflicts by constantly connecting with them through member meetings Maintaining strong client relationship and high level of customer service Preparing pre-sales proposals for prospective clients Identifying potential customers and new business opportunities within and outside the venue Keeping abreast with the organization's products and services Should be ready to travel as per business requirement Desired Profile Applicant must enjoy working in a fast-paced environment and be able to thrive under pressure Should possess sound knowledge about the local market and local language Good in English communication skill Good Observation skill Possess strong communication skills
Posted 9 hours ago
1.0 - 6.0 years
1 - 6 Lacs
Bengaluru, Karnataka, India
On-site
Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None
Posted 10 hours ago
2.0 - 7.0 years
2 - 7 Lacs
Mumbai, Maharashtra, India
On-site
Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations Maintains strong working relationship with Front Office to ensure effective communications for operational issues. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Ensures guestrooms, public space and employee areas are cleaned according to operating standards. Ensures compliance with all housekeeping policies, standards and procedures. Initiates and maintains an effective inspection program including rooms, public areas, employee work and locker areas, storage areas, recreation areas, laundry areas, garage and grounds. Managing Departmental Costs Supervises and approves the budgeting and ordering of guestroom and cleaning supplies. Understands the importance of department s operation on the overall property financial goals and educates staff on details as appropriate. Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports. Keeps the Housekeeping team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals. Ensuring Exceptional Customer Service Responds to and handles guest problems and complaints effectively. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Empowers employees to provide excellent customer service. Develops goals and expectations for direct report managers. Celebrates successes and publicly recognizes the contributions of team members. Reviews employee satisfaction results to identify and address employee problems or concerns. Communicates expectations, recognizes performance, and produces desired business results. Conducting Human Resources Activities Ensures property policies are administered fairly and consistently. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Establishes goals and objectives for all areas of responsibility. Directs staff to strive for continuous improvement in all areas of responsibility. Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation. Manages employee progressive discipline procedures for areas of responsibility. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures employees are treated fairly and equitably.
Posted 10 hours ago
0.0 - 3.0 years
1 - 2 Lacs
Noida
Work from Office
Catering to the requirements of customers and providing end-to-end support related to.the website, mobile app, and kiosk Providing solutions by implementing their requirements on the VirtuBox platform. Working on gap analysis. Aligning with the design team. Coordinating with cross teams for the deployment of the project. Skill(s) Required: Adobe Photoshop Business Analysis Client Relationship CSS HTML Java Script MS-Excel MS-Power Point SEO If a candidate knows some designing tools (Canva,Video Editing,Adobe After Effects,Adobe Premiere Pro,Adobe Illustrator) it will be a bonus point.
Posted 10 hours ago
2.0 - 7.0 years
3 - 6 Lacs
Ahmedabad
Work from Office
Riviera Tours and Travel is looking for Asst. Manager Sales to join our dynamic team and embark on a rewarding career journey Assist the Sales Manager in developing and implementing sales strategies to achieve company goals and targets Collaborate with the sales team to identify and pursue new business opportunities and to maintain existing client relationships Participate in sales meetings, presentations and negotiations with clients Monitor sales activity and provide regular reports to the Sales Manager on sales performance, trends and customer feedback Ensure all sales processes are followed, including product demonstrations, proposals, contracts, and invoicing Provide support to the sales team, including training, coaching and mentoring Develop and maintain an in-depth knowledge of the company's products, services, and market trends
Posted 10 hours ago
8.0 - 12.0 years
10 - 14 Lacs
Rangareddy
Work from Office
We are looking for a talented Digital Account Manager to join our team. You will manage our client portfolio to help our clients improve their brand presence. As a Digital Account Manager, you should have solid experience in client servicing. You should also clearly understand how digital tools add value to company strategy and performance. Ultimately, you should be able to contribute to business growth through creating and maintaining long-term client relationships with digital marketing strategies, and planning, and they executed on time. Job Description Act as the point of contact for clients for digital management matters Build strong, long-term client relationships and maintain frequent contact in regards to the project deliveries Set digital strategies for your assigned customers, considering their specific requirements Suggest, design, and implement digital projects to increase customer ROI Address client queries effectively and in a timely manner Get optimized web content to increase traffic and improve SEO rankings Present social media strategies to clients Report on web performance metrics along with social media & google ads Analyze digital campaigns success Stay up-to-date with digital technology trends On-time calendars Daily, Weekly & Monthly updates to the clients & internal teams Requirements Proven work experience as a Digital Account Manager/ Social Media Manager In-depth understanding of online marketing tools and social media platforms Experience with customer service and account management Excellent verbal and written communication skills Strong analytical skills Attention to detail Interpersonal skills BSc degree in Marketing or relevant field
Posted 10 hours ago
1.0 - 5.0 years
3 - 4 Lacs
Ahmedabad, Vadodara, gujarat
Work from Office
Roles and Responsibilities Manage client onboarding process from initial contact to project kick-off. Coordinate client meetings, ensuring seamless communication and effective collaboration. Provide sales support by preparing presentations, proposals, and other materials as needed. Develop strong relationships with clients through regular communication, issue resolution, and proactive service delivery. Assist in planning sales strategies to achieve revenue targets. Benefits and Perks: Our greatest assets are the IndiaMARTians. 900+ Employee promotions in the last financial year. ILEAP Policy : Every year, each employee is allocated up to 1 lac to enhance their skills by enrolling & completing educational programs of their choice. Added benefits: Up to 2 lac of Mediclaim, 8 Lac life Personal insurance. Weekly conveyance policy : Up to Rs.1200 per week.
Posted 11 hours ago
2.0 - 7.0 years
2 - 7 Lacs
Bengaluru, Karnataka, India
On-site
Functions as the leader of the property s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the propertys reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives. Evaluates the property s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer profile and property associates and provides a return on investment to the owner and Marriott International. Education and Experience Required: 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Preferred: 4 year college degree. Demonstrated skills in supervising a team. Lodging sales experience. Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance. CORE WORK ACTIVITIES Managing Sales Activities Manages the development of a strategic account plan for the demand generators in the market. Manages the propertys reactive and proactive sales efforts. Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications. Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations. Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel s market position. Researches competitor s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share. Attends sales strategy meetings to provide input on weekly and overall sales strategy. Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share. Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office. Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders. Serves as the sales contact for customers; serves as the customer advocate. Serves as hotel authority on sales processes and sales contracts. Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate. Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business. Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy. Supports the General Manager by coordinating crisis communications. Executes and supports Marriott s Customer Service Standards and hotel s Brand Standards. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Performs other duties, as assigned, to meet business needs. Building Successful Relationships Develops strong partnerships with local organizations to further increase brand/product awareness. Develops and manages internal key stakeholder relationships. Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. Gains understanding of the hotel s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Leadership Functions as the leader of the property s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Develops sales goals and strategies and verifies alignment with the brand business strategy. Executes the sales strategy in order to meet individual booking goals for both self and staff. Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the propertys financial performance. Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential. Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements. Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market. Creates effective structures, processes, jobs and performance management systems are in place. Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results. Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover. Maintains an active list of the competition s best sales people and executes a recruitment and acquisition plan with HR. Supports tools and training resources to educate sales associates on winning catering solutions. Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans. Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates. Transfers functional knowledge and develops group sales skills of other discipline managers. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Evaluates the property s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.
Posted 17 hours ago
2.0 - 7.0 years
2 - 7 Lacs
Hyderabad, Telangana, India
On-site
Functions as the leader of the property s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the propertys reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives. Evaluates the property s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer profile and property associates and provides a return on investment to the owner and Marriott International. Education and Experience Required: 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Preferred: 4 year college degree. Demonstrated skills in supervising a team. Lodging sales experience. Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance. CORE WORK ACTIVITIES Managing Sales Activities Manages the development of a strategic account plan for the demand generators in the market. Manages the propertys reactive and proactive sales efforts. Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications. Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations. Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel s market position. Researches competitor s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share. Attends sales strategy meetings to provide input on weekly and overall sales strategy. Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share. Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office. Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders. Serves as the sales contact for customers; serves as the customer advocate. Serves as hotel authority on sales processes and sales contracts. Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate. Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business. Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy. Supports the General Manager by coordinating crisis communications. Executes and supports Marriott s Customer Service Standards and hotel s Brand Standards. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Performs other duties, as assigned, to meet business needs. Building Successful Relationships Develops strong partnerships with local organizations to further increase brand/product awareness. Develops and manages internal key stakeholder relationships. Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. Gains understanding of the hotel s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Leadership Functions as the leader of the property s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Develops sales goals and strategies and verifies alignment with the brand business strategy. Executes the sales strategy in order to meet individual booking goals for both self and staff. Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the propertys financial performance. Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential. Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements. Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market. Creates effective structures, processes, jobs and performance management systems are in place. Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results. Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover. Maintains an active list of the competition s best sales people and executes a recruitment and acquisition plan with HR. Supports tools and training resources to educate sales associates on winning catering solutions. Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans. Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates. Transfers functional knowledge and develops group sales skills of other discipline managers. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Evaluates the property s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.
Posted 17 hours ago
2.0 - 7.0 years
2 - 7 Lacs
Delhi, India
On-site
Functions as the leader of the property s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the propertys reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives. Evaluates the property s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer profile and property associates and provides a return on investment to the owner and Marriott International. Education and Experience Required: 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Preferred: 4 year college degree. Demonstrated skills in supervising a team. Lodging sales experience. Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance. CORE WORK ACTIVITIES Managing Sales Activities Manages the development of a strategic account plan for the demand generators in the market. Manages the propertys reactive and proactive sales efforts. Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications. Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations. Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel s market position. Researches competitor s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share. Attends sales strategy meetings to provide input on weekly and overall sales strategy. Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share. Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office. Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders. Serves as the sales contact for customers; serves as the customer advocate. Serves as hotel authority on sales processes and sales contracts. Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate. Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business. Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy. Supports the General Manager by coordinating crisis communications. Executes and supports Marriott s Customer Service Standards and hotel s Brand Standards. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Performs other duties, as assigned, to meet business needs. Building Successful Relationships Develops strong partnerships with local organizations to further increase brand/product awareness. Develops and manages internal key stakeholder relationships. Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. Gains understanding of the hotel s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Leadership Functions as the leader of the property s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Develops sales goals and strategies and verifies alignment with the brand business strategy. Executes the sales strategy in order to meet individual booking goals for both self and staff. Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the propertys financial performance. Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential. Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements. Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market. Creates effective structures, processes, jobs and performance management systems are in place. Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results. Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover. Maintains an active list of the competition s best sales people and executes a recruitment and acquisition plan with HR. Supports tools and training resources to educate sales associates on winning catering solutions. Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans. Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates. Transfers functional knowledge and develops group sales skills of other discipline managers. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Evaluates the property s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.
Posted 17 hours ago
2.0 - 7.0 years
4 - 6 Lacs
Indore, Chennai
Work from Office
Role & responsibilities Designation - Sales Manager Payroll - (6 months) it may also extend depending upon the performance Location - Chennai & Indore Package -4 - 6 LPA Job Description: Supporting sales strategy with new and better ways of gathering relevant leads Approach clients actively, and get them on board with consulting services. Responsible for managing the sales individually, developing a business plan covering sales, agreed targets. Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish. Maintaining a strong relationship with the clients and advising them on issues related to the market and offering solutions on the same. Support signed up clients and handle the inquiries from existing and new clients Preferred candidate profile Candidates with exp in field sales preferably in any E-commerce company.
Posted 22 hours ago
0.0 years
3 - 5 Lacs
Noida, Uttar Pradesh, IN
On-site
About the job: Key responsibilities: 1. Sales and client management 2. Property management 3. Team coordination and training 4. Aggressively achieve the sales target 5. Reach out the customer leads through cold callings 6. Handling negotiations Who can apply: Only those candidates can apply who: Salary: ₹ 3,50,000 - 5,50,000 /year Experience: 0 year(s) Deadline: 2025-07-22 23:59:59 Skills required: Negotiation, Client Relationship and Sales About Company: Wealth Clinic is one of the leading real estate service providers in Noida and is the fastest-growing brand in the region. We are very proud of our people, our technology, and the innovation we have brought to the market.
Posted 1 day ago
1.0 years
2 - 4 Lacs
Delhi, Delhi, IN
On-site
About the job: Key responsibilities: 1. Conduct field visits to manufacture stores, local markets and potential clients. 2. Promote brand products and distribute promotional materials 3. Generate leads and collect customer orders 4. Follow up with clients to confirm orders and ensure satisfaction 5. Submit daily reports on visits, leads and overall performance Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Delhi only Salary: ₹ 2,20,000 - 4,50,000 /year Experience: 1 year(s) Deadline: 2025-07-31 23:59:59 Other perks: Informal dress code, Free snacks & beverages Skills required: Time Management, Problem Solving, Client Relationship, English Proficiency (Spoken), English Proficiency (Written), Interpersonal skills, Effective Communication, Emotional intelligence and Sales Strategy Other Requirements: 1. Strong verbal communication and interpersonal skills 2. Confidence in approaching and engaging potential customers or businessess 3. Basic understanding of marketing strategies and sales techniques 4. Ability to grasp product value and communicate its benefits 5. Fluency in English and/or the local language About Company: U1R is a one stop solution for premium quality food products, offering a wide range of items such as dry fruits, flavoured dry fruits, sundried fruits, chemicals, spices and much more. Guided by our motto, 'Under One Roof,' we aim to provide diverse and top-notch products to meet all your culinary and nutritional needs.
Posted 1 day ago
0.0 - 4.0 years
2 - 5 Lacs
Chennai
Work from Office
Responsibilities: Lead gen through cold calls & interior sales Meet clients, generate new biz, handle existing ones Acquire clients, revenue growth, target achievement Develop strategies for business expansion
Posted 1 day ago
6.0 - 8.0 years
7 - 8 Lacs
Ahmedabad
Work from Office
builds strong client relationships, manages projects, ensures marketing needs are met, coordinates with internal teams, delivers timely campaigns, maintains documentation, and drives growth by promoting agency solutions. Required Candidate profile Candidate must have strong communication, good personality, industry knowledge, and media expertise. Should be self-driven, strategic, a team player, and open to short-notice travel.
Posted 2 days ago
4.0 - 7.0 years
6 - 9 Lacs
Gurugram
Work from Office
Capital Business Systems Limited is looking for Key Account Manager to join our dynamic team and embark on a rewarding career journey. A Key Account Manager (KAM) is responsible for : 1. Developing and managing relationships with key customers, with the goal of increasing revenue and customer loyalty. 2. Identifying new business opportunities. 3. Negotiating contracts and agreements with key customers. 4. Collaborating with internal teams, such as product development and marketing, to ensure customer needs are met. 5. Monitoring and analyzing customer feedback to identify areas of improvement. 6. Managing and resolving customer complaints and issues. 7. Staying up - to - date with industry trends, competition and market changes. 8. Achieving sales targets and reporting on sales activities and progress. The ideal candidate should have strong interpersonal and communication skills, a proven track record of successfully managing key accounts, and experience in sales and customer relationship management. A deep understanding of the industry and market they are serving is also desirable.
Posted 2 days ago
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Client relationship roles are in high demand in India, as companies across various industries prioritize building strong relationships with their customers. These roles involve managing client accounts, ensuring customer satisfaction, and driving revenue growth through effective communication and problem-solving skills.
The salary range for client relationship professionals in India varies based on experience and location. Entry-level roles may start at around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.
In the client relationship field, career progression typically involves starting as a Client Relationship Executive, then advancing to roles like Client Relationship Manager, Senior Manager, and eventually Director of Client Relations. Continuous learning, building strong client networks, and delivering results are key factors in moving up the career ladder.
In addition to strong communication and problem-solving abilities, client relationship professionals often benefit from skills such as: - Negotiation skills - CRM software proficiency - Sales acumen - Relationship management - Customer service expertise
As you embark on your journey to explore client relationship jobs in India, remember to showcase your strong communication skills, problem-solving abilities, and a genuine passion for building lasting client relationships. Prepare thoroughly for interviews, demonstrate your understanding of client needs, and showcase your ability to drive results. With the right skills and mindset, you can excel in the dynamic and rewarding field of client relationship management. Good luck!
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