128 Process Orientation Jobs

Skills:. HCM, HCM Processes & Forms, Functional,. HCM Functional Consultant 3 8 years). Location :Thane ( Onsite ). Responsibility. Should possess excellent process orientation in performing Project Scoping, Fit/Gap Analysis, Requirements. Gathering, Functional Design, Application Configuration, User interactions & User Training, Testing and. Production support, Client Management.. Review design and user documentation, project specifications, and requirements.. Write functional test cases and test steps based on product requirements. Execute functional test cases to verify quality for product requirements. Perform error analysis and bug reporting. Assist in requirement analysis, test design, and test documents.. Key. Requirements. Strong attention to detail and a keen eye for aesthetics. Possesses high orientation towards delivering timely and quality deliverables. Excellent communication skills and can clearly articulate ideas, designs and suggestions. Possess strong interpersonal, communication and analytical skills with demonstrated abilities in getting along with. clients and colleagues. Should be open to travel pan India. Qualification. Graduate (IT /Computers preferred) / MBA. CTC. Not a constraint for the right candidate.

Role Purpose Microsoft AD/Exchange/M365/O365 Architect is responsible for delivery of IT Infrastructure elements of Directory and mailing system. Do Understand the clients overall AD and Exchange/O365/M365 email service architecture. Leads the design/ delivery of email service architecture both Microsoft and Non-Microsoft The consultant/architect should be capable of solving complex technical problems, communicating technical concepts to clients and peers with mixed levels of technical abilities, and making sound technical and architectural decisions independently. Establish and adhere to IT industry best practices and standards as it relates to Architecting/Designing Clients messaging systems. Lead / participate in messaging technical team. Experience (Essential) Degree with 10+ years in IT 6+ Years of Microsoft Mailing system and Active Directory Experience. Designing & Architecting Complex cross forest/cross platform mailing system migration. Designing & Architecting Complex AD Forest consolidation. Designing & Architecting Complex O365/M365 Tenant consolidation and separation Deep migration experience i.e., On-Prem Exchange to O365/M365, O365/M365 tenant to tenant migration, MS native Cross-Tenant migration Should know entire suite of M365 migration (SharePoint, One drive, MS TEAMs, Power BI etc.) On-prem to Tenant, Tenant to Tenant migration. Should be able to coordinate Intune MDM solutions , application packaging for autopilot through Intune /SCCM. Coordinate with security team to ensure modern authentications and conditional access policies are being applied through Azure AD / Entra ID and have the key knowledge on Azure AD B2B, cross tenant access and cross tenant synchronization solution for various M365 tenants and enterprise applications. Mailing system migration project experience from non- Microsoft to Microsoft or vice-versa would be added advantage. Setting up Office 365/Microsoft 365 in complex multi forest scenario. IT Infrastructure domain knowledge is a must. Deep skills on Exchange 2010/2013/2016/2019/O365/M365 Design / Migration / Implementation and Support Deep skills on Active Directory 2008/2012/2016/2019 design and implementation Exposure to multiple messaging products would be added advantage. Strong Active Directory consolidation and migration skills Strong knowledge of Identity Sync such as Users, Groups and other objects/attributes sync from On-Prem AD to Entra ID/Azure AD through Entra ID/Azure AD Connect Understanding Azure AD/Entra ID B2B solution (cross-tenant access/sync) Strong Windows Server 2008/2012/2016/2019 skills. Strong competency in PowerShell/vbscript/WMI scripting to automate daily tasks. Strong knowledge on third party migration tools such as Quest ODM/Binary Tree DirSync/BitTitan etc. Advanced Microsoft Certification like MCSE, Process orientation. Good and effective written and oral communication Experience (Preferred) Experience of working in international business environment Experience in handling MS Exchange/O365/M365 Migration Project

Brand & Marketing Manager Location Mumbai Terms Permanent Level Sr. & Jr. Both Requirements Person should have worked as Brand & Marketing Manager in a company or has managed brand in any of the marketing agency. About us We are hiring with one of our reputed clients in a leading BFSI Co. About the role The person would be managing Marketing & Communications for the said clients. Responsibilities Understand requirement of the stakeholders, define clear objectives, manage day to day interactions & build consensus Communication across ATL (Above the line) TV, print, outdoor BTL (Below the line) Digital Help develop marketing communication & collaterals across all channels Kindly contact us for detailed J.D. Candidate requirements Ability to build brand strategy Operation | executional skills System & process orientation Consumer understanding Strategic presentational skills Should have appetite to learn, adapt quickly and have capability to take initiatives proactively

Ads With millions of customers visiting us every day to find, discover, and buy products, Amazon is obsessed with making the shopping experience the best it can be and advertising is part of that experience. We are a fast-growing team within Amazon and strive to make advertising so relevant that customers welcome it on Amazon and across the web. We put the customer at the heart of everything we do. If you re obsessed with being a part of digital Ads that informs instead of interrupts; that helps brands deliver great products and brands; and that empowers customers take informed purchase decision, then we want you to come join us and make Amazon Ads even better. About the Role Brands and advertising agencies are 2 key customers of Amazon Advertising business. We have product solutions that help them with brand/ consumer insights, and drive productivity in their advertising account management process. We are looking for a hands-on, customer-obsessed and highly-motivated Account Manager to educate, enable and support brands and agencies on these product solutions. The Account Manager will be part of a close-knit team of Product and Program managers supported by a dedicated tech team, working together to a) launch new product features amongst right customers (brands and agencies), b) scale the product s adoption amongst our external customers, and internal stakeholders, c) provide user feedback to improve product features and user experience. Responsibilities: The key areas of responsibility are: 1) Drive the go-to-market (launch) of our products/ new features amongst relevant external customers and internal stakeholders, highlighting key product USP and benefits for the customers. 2) Scale product usage/ adoption amongst our customers by conducting regular product training sessions like webinars, 1:1 training, etc., highlighting key business use-cases served through our products. 3) Develop product education resources like help pages, playbooks, FAQs, e-mailers, etc. and socialize these amongst our customers. 4) Be the single point of contact for key brand and agency accounts, providing dedicated support to them in using our products for their advertising/ business use-cases, driving product education and addressing user queries. 5) Identify user pain points, friction areas and top features for the product and share structured feedback with internal teams for product improvement. 6) Analyze usage trends to identify and action upon product adoption improvement opportunities. Bachelors degree with 2+ years of experience in external customer facing roles (customer service, advertiser service, account management, etc.) Excellent communication skills able to communicate effectively with external customers Good presentation skills able to present to up to mid-management members in brands and agencies. High degree of ownership and process orientation Basic analytical and MS Office skills (Excel, email, powerpoint) 2+ years proven experience in ad operations/ ad sales/ online marketing/product GTM-marketing. 2+ years working in an external client facing environment Advanced Excel / data analytics skills

About Us At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well-curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through a comprehensive learning & development framework Role Purpose To comprehensively and diligently review/monitor high severity fraud alerts along with liaisoning with stakeholders for higher throughput, increased fraud mitigation and merchant reversals. Role Accountability Enhanced Due Diligence on High Severity Fraud Alerts: Perform enhanced due diligence by leveraging Bureau, Alternate sources of data including bureau reports, EPFO, online validation in public databases, national hunter internal & external databases to identify anomalies and prevent fraudulent activity such as account / identity take over, 1st-party / 3rd-party frauds, online frauds Communicate with the applicant / customer to understand the patterns & make judgments to approve/decline the applications or block / unblock cards Report/flag-off fraud patterns & report the same to team leads/analytics team for preventive action Ensure adherence to regulatory compliance on KYC and transaction monitoring Fraud awareness to customers to safeguard them against potential fraud threats Interact with merchants and Law Enforcement Agencies (LEAs) for transaction reversal cases and raising red alerts for ongoing frauds Process Excellence: Ensure application and transaction fraud alert decisioning Ensure adherence to process SOPs & customer contact policies Identify and suggest improvement areas for increased fraud mitigation, increased merchant reversals and enhanced new account conversion and share with team leads/process leads for evaluation & implementation Measures of Success Productivity (No. of cases decisioned in a day) as per MOU Fraud Decisioning Accuracy Fraud Catch Rate False Positive Rate Fraud trends highlighted and process improvement opportunities suggested Process Adherence as per MOU Technical Skills / Experience / Certifications Deep knowledge of fraud management, application sourcing and transaction processing systems and KPI Process certified in document Screening/Hunter/Transaction Monitoring process Experience of documenting case facts Competencies critical to the role Analytical Ability and Problem Solving Decisiveness Listening skills Process Orientation Qualification Graduate in any discipline from a reputed and recognized institute / University. Preferred Industry Banking / Financial Services /Consulting/Fraud Strategy/Ecommerce

About Us At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

About Us At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e. g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate/Graduate in any discipline Preferred Industry Credit Card

About Us At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

Why join us? Diversity, Equality and Inclusion at DWF Nurturing talent is very important to us We are committed to equal opportunities in all areas of work and business We want people to achieve their best, which will positively impact on our clients and communities in which we live and work At DWF, we empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations Responsibilities Description: Contracts Management will be responsible for overseeing the contracts management process, ensuring high-quality client-ready work, and managing a team of contract professionals The role requires excellent communication skills, the ability to manage multiple projects simultaneously, and a strong understanding of contract lifecycle management (CLM) tools Independently produces and ensures high quality client-ready work as part of the Contracts Management team; excellent communication skills both written and verbal; self- monitored, self-motivated and a good team player, achieves established goals within a set timeframe Location: Pune Key Results/Outcomes Key Qualifications Contracts Management: Independently producing and ensuring high-quality client-ready work as part of the Contracts Management team This involves meticulous attention to detail and a commitment to delivering work that meets the highest standards Demonstrating excellent communication skills, both written and verbal This includes the ability to clearly articulate complex contractual terms and conditions to various stakeholders Being self-monitored, self-motivated, and a good team player The role requires a proactive approach to work, the ability to work independently, and the ability to collaborate effectively with team members Achieving established goals within a set timeframe This involves setting realistic deadlines, prioritizing tasks, and managing time effectively to ensure that all objectives are met Having a strong understanding of contract lifecycle management (CLM) tools This includes being proficient in using CLM tools to manage the entire contract lifecycle, from initiation to execution, and ensuring compliance with all relevant regulations and policies Being ready to manage multiple projects simultaneously This involves the ability to juggle various tasks and projects, prioritize effectively, and ensure that all projects are completed on time and to a high standard Reviewing a wide range of contracts, including Non-Disclosure Agreements, Software License Agreements, Data License Agreements, Pharmaceutical Contracts, Publishing Contracts, Vendor Services Agreements, Master Services Agreements, Statements of Work, License Purchase Agreements, Lease Agreements, and other commercial contracts This requires a thorough understanding of various types of contracts and the ability to identify and address potential issues Supporting the creation of contract negotiation playbooks and harmonization of contract templates This involves developing standardized templates and guidelines to streamline the contract negotiation process and ensure consistency across all contracts Driving the entire contract lifecycle as per requirements, resolving queries in consultation with the Quality Assurance team, and understanding the commercial and legal implications of contracts This includes managing the contract from initiation to execution, ensuring compliance with all relevant regulations and policies, and addressing any issues that arise during the contract lifecycle Providing professional, timely, and prompt responses to Delivery Managers to support clients, multitasking, managing deadlines, and maintaining focus and attention to detail This involves responding to client inquiries promptly, managing multiple tasks simultaneously, and ensuring that all work is completed accurately and on time Managing project-related files and documents, providing inputs to IT and process teams to create and implement technology and process solutions for client projects This includes maintaining accurate records of all contracts and related documents, and working with IT and process teams to develop and implement solutions that improve efficiency and effectiveness Demonstrating business acumen and a strong understanding of client needs for quality work, acting as a team player, and helping foster team spirit This involves understanding the clients business and needs, working collaboratively with team members, and contributing to a positive team environment Completing all required training and available certifications, seeking additional training opportunities, and working on self-development, including leadership and technical skills development This involves staying up-to-date with industry trends and best practices, pursuing relevant certifications, and continuously improving skills and knowledge Training: Completes all required training and available certifications; seeks out additional training opportunities; works on self-development including leadership development and technical skills development What will help you succeed in this role? Experience/Skills/Competencies: Excellent English reading and writing skills Key competencies for Delivery: legal knowledge (e g , relevant knowledge to practice group or service line), Strong process orientation and exceptional attention to detail, client management skills, experience in CLM tools, Contracts abstraction work Additional competencies by practice group: excellent data management and data extraction skills, superior writing and research skills; flexibility in working on any of the tools or spreadsheets as required Experience: 3 plus years of relevant experience Education: Law Graduate What we offer? At DWF, we deeply appreciate the significance of offering a comprehensive rewards package that extends beyond a basic salary Our commitment is to ensure that each member of our team not only feels valued but is also duly rewarded throughout their tenure with us Upon joining our organisation, you will have the opportunity to select from a diverse array of benefits, allowing you to carefully tailor a package that perfectly aligns with your individual needs and those of your family In addition to our standard benefits, we offer a wide range of flexible benefits and robust well-being programs Our recruitment process upholds the highest standards of fairness and engagement It includes comprehensive interviews and, at times, a written assessment, an assessment day, or presentation We aim to create a positive experience for all candidates and offer any adjustments or additional support About us DWF is a global legal business providing Complex, Managed and Connected Services We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations

Location : Bangalore Type : Internship Duration : 6 Months About Phoenix Phoenix is Myntra s initiative specifically designed to offer a launchpad to women on career break. It is a six month internship that ensures a conducive environment facilitating a smooth transition back to work. With structured on-boarding, customized learning and development programs, mentorship opportunities, on the job learning and best in class benefits, we aim to provide an environment that is supportive, so that you can re-discover your career with us. During your internship with us, you will get the opportunity to work with the best talent in the e-commerce industry and work on projects that match your interest, abilities and could lead to full-time employment with Myntra. Roles and Responsibilities: Understand project brief to develop design concepts and creative direction Create outstanding graphics for sale landing pages (animations, gifs, typography, mnemonics, key visuals, banners, templates, etc.) Collaborate with copywriters, peers & stakeholders to develop campaigns, innovate and create a strong & unique project identity Be ahead of the curve with awareness of trends, new tools and AI along with competitive benchmarking and research Explore a variety of techniques and evolve solutions that lead to improvement in consumer impact Collaborate with other designers to ensure timely and seamless delivery of creatives. Qualification : MBA/NIFT with 6+ yrs experience in Graphic designing. Strong communication and project management skills Strong Analytical Skills and Process Orientation- Proficiency in MS-Office is must. The ability to thrive in a fast-paced, start-up environment Previous experience in retail, e-commerce added advantage Should have a minimum 6 months career gap at present. " Who are we? Myntra is India s leading fashion and lifestyle platform, where technology meets creativity. As pioneers in fashion e-commerce, we ve always believed in disrupting the ordinary. We thrive on a shared passion for fashion, a drive to innovate to lead, and an environment that empowers each one of us to pave our own way. We re bold in our thinking, agile in our execution, and collaborative in spirit. Here, we create MAGIC by inspiring vibrant and joyous self-expression and expanding fashion possibilities for India, while staying true to what we believe in. We believe in taking bold bets and changing the fashion landscape of India. We are a company that is constantly evolving into newer and better forms and we look for people who are ready to evolve with us. From our humble beginnings as a customization company in 2007 to being technology and fashion pioneers today, Myntra is going places and we want you to take part in this journey with us. Working at Myntra is challenging but fun - we are a young and dynamic team, firm believers in meritocracy, believe in equal opportunity, encourage intellectual curiosity and empower our teams with the right tools, space, and opportunities.

Location : Bangalore Type : Internship Duration : 6 Months About Phoenix Phoenix is Myntra s initiative specifically designed to offer a launchpad to women on career break. It is a six month internship that ensures a conducive environment facilitating a smooth transition back to work. With structured on-boarding, customized learning and development programs, mentorship opportunities, on the job learning and best in class benefits, we aim to provide an environment that is supportive, so that you can re-discover your career with us. During your internship with us, you will get the opportunity to work with the best talent in the e-commerce industry and work on projects that match your interest, abilities and could lead to full-time employment with Myntra. RESPONSIBILITIES : Responsible to optimize sales for a group of products. Creating business plans and strategizing license brands business Understanding the opportunities /white spaces in the business and plan to capitalize the opportunities Engaging with Licensing teams and explore the opportunities Driving all the license brands projects and ensure on time launches Daily tracking of sales - Plan vs Actuals and sharing the same with the team Preparing the monthly sales plan and tracking the same on daily basis Analyzing margins & Discounts Tracking and analyzing the Growth of categories Monitoring the visibility and coordinating with the receptive for promotional activity Interacting with the CDM & category teams for the visibility plan Planning: Effectively planning and forecasting orders to maximize profitability Align overall category level plans and thereby decide on the brand mix and position Financial analysis - Sales, Margin, Discount, and Inventory related analysis Tracking annual operating plan and Monthly plans OTB working along with the central planning team Inventory Management - Take calls liquidation, reduction of slow-moving inventory Range/Product performance analysis Product/style level sales analysis Analyzing the non-performance styles & taking correcting action with the team Tracking sell through of the products Collaborative Partnership Co-ordinating with brand team, sales, and marketing teams for the growth of category Qualifications & Experience : MBA/NIFT with 6+ yrs experience in strategy, Category Management, planning, finance, or related functional areas Strong communication and project management skills Strong Analytical Skills and Process Orientation- Proficiency in MS-Office is must. Knowledge of BI tools/statistics The ability to thrive in a fast-paced, start-up environment Previous experience in retail, e-commerce added advantage Worked in Accessories category would be good (preferably Watches & Wearables). Should have minimum 6 month career gap ,at present. " Who are we? Myntra is India s leading fashion and lifestyle platform, where technology meets creativity. As pioneers in fashion e-commerce, we ve always believed in disrupting the ordinary. We thrive on a shared passion for fashion, a drive to innovate to lead, and an environment that empowers each one of us to pave our own way. We re bold in our thinking, agile in our execution, and collaborative in spirit. Here, we create MAGIC by inspiring vibrant and joyous self-expression and expanding fashion possibilities for India, while staying true to what we believe in. We believe in taking bold bets and changing the fashion landscape of India. We are a company that is constantly evolving into newer and better forms and we look for people who are ready to evolve with us. From our humble beginnings as a customization company in 2007 to being technology and fashion pioneers today, Myntra is going places and we want you to take part in this journey with us. Working at Myntra is challenging but fun - we are a young and dynamic team, firm believers in meritocracy, believe in equal opportunity, encourage intellectual curiosity and empower our teams with the right tools, space, and opportunities.

Location : Bangalore Type : Internship Duration : 6 Months About Phoenix Phoenix is Myntra s initiative specifically designed to offer a launchpad to women on career break. It is a six month internship that ensures a conducive environment facilitating a smooth transition back to work. With structured on-boarding, customized learning and development programs, mentorship opportunities, on the job learning and best in class benefits, we aim to provide an environment that is supportive, so that you can re-discover your career with us. During your internship with us, you will get the opportunity to work with the best talent in the e-commerce industry and work on projects that match your interest, abilities and could lead to full-time employment with Myntra. About Team Category planning team is responsible for optimizing Inventory Health for Myntra and ensuring right assortment availability for Myntra s customers. In addition, category planning team is a central team which closely works with category, sell side, SCM; drives analytics to aid business decision making; works with product and technology teams to set up right and sustainable processes to improve efficiency. Roles and responsibilities Role: Work closely with Category, Sell Side & Central Planning team to drive the business with focus on growth and increasing the market share. Manage the inventory planning process & establish Myntra as the preferred destination for customers. Responsibilities: The candidate will be responsible for category specific planning activities on the following levels Understanding Myntra processes and Data system to own analytics for the team Identify areas for improving efficiency and set-up automation to increase efficiency of the processes Reporting & KPI management - Tracking category s key metrics -STR, DOH, Ageing Making season assortment plans, based on past performance & growth/ revenue targets Review style level performance based on key metrics & take corrective actions Closely work with supply chain team for inwards/storage capacities across warehouses Ensure optimum inventory placement across different regions Liquidation of aged and slow-moving inventory Weekly/monthly/season performance review and analytics Skills Required: Strong problem-solving ability - Candidate needs to exhibit structured thinking, strong Analytical Skills and Process Orientation Strong in Data analytics - Candidates should understand SQL and Python. Should be highly proficient in Advance Excel (Must); Knowledge of automating processes is preferred. Highly Action Oriented - Myntra as a culture has a strong bias for action and speed of implementation. Incoming candidate will need to own projects from conceptualization to execution Ability to collaborate - Build working relationships with members from the other departments and be able to support the analysts within the team Education and Experience Required: Professional experience in e-commerce / Retail /Analytics BE/BTech with 1-5 years of professional experience (or) Graduate from NIFT or other reputed institution with 3-5 Years of professional experience. Should have a minimum 6 months career gap at present. " Who are we? Myntra is India s leading fashion and lifestyle platform, where technology meets creativity. As pioneers in fashion e-commerce, we ve always believed in disrupting the ordinary. We thrive on a shared passion for fashion, a drive to innovate to lead, and an environment that empowers each one of us to pave our own way. We re bold in our thinking, agile in our execution, and collaborative in spirit. Here, we create MAGIC by inspiring vibrant and joyous self-expression and expanding fashion possibilities for India, while staying true to what we believe in. We believe in taking bold bets and changing the fashion landscape of India. We are a company that is constantly evolving into newer and better forms and we look for people who are ready to evolve with us. From our humble beginnings as a customization company in 2007 to being technology and fashion pioneers today, Myntra is going places and we want you to take part in this journey with us. Working at Myntra is challenging but fun - we are a young and dynamic team, firm believers in meritocracy, believe in equal opportunity, encourage intellectual curiosity and empower our teams with the right tools, space, and opportunities.

About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for handling of Inbound calls / outbound from Credit Card holders to resolve customer services requests, complaints & queries as per agreed SLAs. Role Accountability Provide servicing to customers ensuring optimum service levels to enhance customer experience Achieve targets on a daily basis like AHT, Productivity, Cross sell (S2S), retention, First call resolution, Voice call quality, CSAT, ensuring compliance to business policy, processes and procedures Provide real-time inputs and raise red flags on process gaps, ensuring minimal repeated errors on escalations Ensure maintenance of TAT of resolution across sub-processes Ensure process documentation and compliance adherence Measures of Success FRT(First Response Time) Rate Real time resolution rate Quality, Productivity with accuracy, Adherence to Process TATs, Zero Avoidable Escalation Process Improvement through RPA Schedule adherence AHT & Productivity Process Adherence as per MOU Technical Skills / Experience / Certifications Knowledge of customer service processes Competencies critical to the role Stakeholder Management Problem Solving Process Orientation Detail Orientation Qualification Graduate in any discipline Preferred Industry FSI

About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for handling of Inbound calls / outbound from Credit Card holders to resolve customer services requests, complaints & queries as per agreed SLAs. Role Accountability Provide servicing to customers ensuring optimum service levels to enhance customer experience Achieve targets on a daily basis like AHT, Productivity, Cross sell (S2S), retention, First call resolution, Voice call quality, CSAT, ensuring compliance to business policy, processes and procedures Provide real-time inputs and raise red flags on process gaps, ensuring minimal repeated errors on escalations Ensure maintenance of TAT of resolution across sub-processes Ensure process documentation and compliance adherence Measures of Success FRT(First Response Time) Rate Real time resolution rate Quality, Productivity with accuracy, Adherence to Process TATs, Zero Avoidable Escalation Process Improvement through RPA Schedule adherence AHT & Productivity Process Adherence as per MOU Technical Skills / Experience / Certifications Knowledge of customer service processes Competencies critical to the role Stakeholder Management Problem Solving Process Orientation Detail Orientation Qualification Graduate in any discipline Preferred Industry FSI

About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for handling of Inbound calls / outbound from Credit Card holders to resolve customer services requests, complaints & queries as per agreed SLAs. Role Accountability Provide servicing to customers ensuring optimum service levels to enhance customer experience Achieve targets on a daily basis like AHT, Productivity, Cross sell (S2S), retention, First call resolution, Voice call quality, CSAT, ensuring compliance to business policy, processes and procedures Provide real-time inputs and raise red flags on process gaps, ensuring minimal repeated errors on escalations Ensure maintenance of TAT of resolution across sub-processes Ensure process documentation and compliance adherence Measures of Success FRT(First Response Time) Rate Real time resolution rate Quality, Productivity with accuracy, Adherence to Process TATs, Zero Avoidable Escalation Process Improvement through RPA Schedule adherence AHT & Productivity Process Adherence as per MOU Technical Skills / Experience / Certifications Knowledge of customer service processes Competencies critical to the role Stakeholder Management Problem Solving Process Orientation Detail Orientation Qualification Graduate in any discipline Preferred Industry FSI

About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for handling of Inbound calls / outbound from Credit Card holders to resolve customer services requests, complaints & queries as per agreed SLAs. Role Accountability Provide servicing to customers ensuring optimum service levels to enhance customer experience Achieve targets on a daily basis like AHT, Productivity, Cross sell (S2S), retention, First call resolution, Voice call quality, CSAT, ensuring compliance to business policy, processes and procedures Provide real-time inputs and raise red flags on process gaps, ensuring minimal repeated errors on escalations Ensure maintenance of TAT of resolution across sub-processes Ensure process documentation and compliance adherence Measures of Success FRT(First Response Time) Rate Real time resolution rate Quality, Productivity with accuracy, Adherence to Process TATs, Zero Avoidable Escalation Process Improvement through RPA Schedule adherence AHT & Productivity Process Adherence as per MOU Technical Skills / Experience / Certifications Knowledge of customer service processes Competencies critical to the role Stakeholder Management Problem Solving Process Orientation Detail Orientation Qualification Graduate in any discipline Preferred Industry FSI

About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for handling of Inbound calls / outbound from Credit Card holders to resolve customer services requests, complaints & queries as per agreed SLAs. Role Accountability Provide servicing to customers ensuring optimum service levels to enhance customer experience Achieve targets on a daily basis like AHT, Productivity, Cross sell (S2S), retention, First call resolution, Voice call quality, CSAT, ensuring compliance to business policy, processes and procedures Provide real-time inputs and raise red flags on process gaps, ensuring minimal repeated errors on escalations Ensure maintenance of TAT of resolution across sub-processes Ensure process documentation and compliance adherence Measures of Success FRT(First Response Time) Rate Real time resolution rate Quality, Productivity with accuracy, Adherence to Process TATs, Zero Avoidable Escalation Process Improvement through RPA Schedule adherence AHT & Productivity Process Adherence as per MOU Technical Skills / Experience / Certifications Knowledge of customer service processes Competencies critical to the role Stakeholder Management Problem Solving Process Orientation Detail Orientation Qualification Graduate in any discipline Preferred Industry FSI

Key Responsibilities Health, Safety Environment (HSE) Report any work-related injuries, illnesses, incidents, or hazards. Comply with all HSE policies, procedures, and regulations. Actively participate in HSE training and awareness initiatives. Quality Follow defined standard work, procedures, and documentation. Perform system quality checks on planning parameters (min/max inventory, reorder points, tracking signals). Take corrective actions to support Plan for Every Part (PFEP). Delivery Planning Conduct 12-month horizon supply-demand analysis and highlight key risk areas. Run simulations of planning parameter changes and present KPI impact analysis. Monitor abnormal demand or inventory signals; propose adjustments. Enter forecast changes and ensure alignment with aggregate demand. Take ownership of demand, supply, and inventory planning to meet customer needs. Coordination Execution Coordinate with internal and external suppliers and stakeholders across multiple functions. Process and monitor supplier orders aligned with supply plans. Track and expedite procurement signals as necessary. Analyze planning metrics and reporting KPIs. Use systems such as Xelus, GOMS, and aftermarket planning tools. Teamwork Collaboration Communicate effectively with internal teams and support functions. Support and contribute to quality, safety, and process improvement initiatives. Actively pursue development goals aligned with business priorities. Experience 2+ Years in supply chain, materials planning, or procurement preferred. Intermediate-level skills through training or on-the-job experience. Familiarity with tools like Xelus, GOMS, or other material planning software is desirable. Key Skills Knowledge Supplier coordination and order monitoring Supply plan execution and procurement signal adjustment KPI tracking and reporting Working knowledge of aftermarket planning systems Analytical thinking and process orientation Shift Timings: 5:00 PM - 2:00 AM IST (US Time Zone Support) Shift Benefits: Night Shift Allowance + Pickup/Drop Facility (within PMC PCMC limits) Required Qualifications High school diploma or equivalent (secondary education completion). May require specific licensing to comply with export control or sanctions regulations. Core Competencies Communicates Effectively - Delivers clear, tailored communication across teams. Drives Results - Consistently meets goals under pressure. Global Perspective - Applies a global lens to problem-solving. Manages Complexity - Synthesizes complex and conflicting information to make decisions. Optimizes Work Processes - Improves efficiency through continuous process enhancement. Values Differences - Leverages diverse viewpoints and fosters inclusion. Technical Competencies Materials Planning System Utilization - Uses systems and tools (e. g. , Excel, OMS) to manage supply-demand planning and respond to exceptions. Plan for Every Part (PFEP) - Applies PFEP across the supply chain and facility operations to ensure smooth part flow. Inventory Management Optimization - Uses data analytics to optimize inventory investment within supply chain constraints. Materials KPI Management - Evaluates supply chain KPIs and drives performance improvement. Network Master Supply Planning - Aligns long-term supply plans with demand forecasts, balancing cost and service.

Why join usDiversity, Equality and Inclusion at DWF Nurturing talent is very important to us. We are committed to equal opportunities in all areas of work and business. We want people to achieve their best, which will positively impact on our clients and communities in which we live and work. At DWF we empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations. Disability Support As an inclusive employer, DWF wants to see every candidate performing at their best. Responsibilities Key Qualifications Contracts Management: Proven expertise in reviewing, redlining and negotiating a wide range of contracts including Non-Disclosure Agreements, Software License Agreements, Data License Agreements, Pharmaceutical Contracts, Publishing Contracts, Vendor Services Agreements, Master Services Agreements, Statements of Work, License Purchase Agreements, Lease Agreements and other commercial contracts Engaging directly with counterparty to negotiate contractual provisions Ability to support the creation of contract negotiation playbook and harmonization of contract templates Working knowledge of the redlining/track changes feature within Microsoft Word Driving the entire contract lifecycle as per requirements Resolving queries in consultation with the Quality Assurance team and QCs Understanding the commercial and legal implications of contracts and the subsequent redline changes for taking agreements to closure Working as one team and assisting other team members to achieve client requirements while working on multiple contract processes Providing professional, timely, and prompt responses to the Delivery Managers so that they can support the client(s) Multitasking and managing all deadlines without delivery delay Maintaining focus and attention to detail with an appreciation for the need to consistently achieve 99% -100% accuracy Escalating issues promptly and appropriately Recording all time completely and accurately in accordance with established policy Managing project related files and documents Providing inputs to the IT and process teams to create and implement technology and process solutions for client projects Client management: Demonstrate the ability to provide effective inputs for client calls; produces accurate, clear and concise client emails; demonstrates business acumen and strong understanding of client needs for quality work People management: Acts as a team player and helps foster team spirit Training: Completes all required training and available certifications; seeks out additional training opportunities; works on self-development including leadership development and technical skills development What will help you succeed in this roleExperience / Skills / Competencies: Excellent English reading and writing skills Key competencies for Delivery: legal knowledge (e.g., relevant knowledge to practice group or service line), Strong process orientation and exceptional attention to detail, client management skills, experience in reviewing, redlining and negotiating a wide range of contracts Additional competencies by practice group: excellent data management and data extraction skills, superior writing and research skills; flexibility in working on any of the tools or spreadsheets as required Experience: 1 - 3 years of relevant experience (experience in a law firm or as in-house counsel would be a plus point) Education: Law Graduate What we offerAt DWF, we deeply appreciate the significance of offering a comprehensive rewards package that extends beyond a basic salary. Our commitment is to ensure that each member of our team not only feels valued but is also duly rewarded throughout their tenure with us. Upon joining our organisation, you will have the opportunity to select from a diverse array of benefits, allowing you to carefully tailor a package that perfectly aligns with your individual needs and those of your family. In addition to our standard benefits, we offer a wide range of flexible benefits and robust well-being programs. Our recruitment process upholds the highest standards of fairness and engagement. It includes comprehensive interviews and, at times, a written assessment, an assessment day, or presentation. We aim to create a positive experience for all candidates and offer any adjustments or additional support. About us DWF is a global legal business providing Complex, Managed and Connected Services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Patient Journey Partner - Oncology Job Location: Vijayawada We are seeking candidates to join our team as Patient Journey Partner In this role, you will have the opportunity to make a meaningful impact on patient care by connecting Roche capabilities and resources to co-create solutions with key stakeholders involved in the patient journey. Your role is multifaceted, addressing diverse patient journey needs such as accelerating access to treatments, streamlining decision making. This role is locally embedded in the ecosystem, it is an integrated role, functionally agnostic, (i.e. it does not fit into the traditional concepts of Commercial/Sales or Medical Affairs). The PJP focuses on the importance of bringing the outside in, working with partners to uncover all potential opportunities to transform outcomes for patients, faster. They also bring the inside out, to bring Roche expertise, science and knowledge to the ecosystem. Your Opportunity You will be responsible for end to end management of Top Therapy Area Expert relations and legitimate needs through right identification of challenges, belief, motivators You will be a one point of contact for top accounts of the state. You will be creating and executing strategies for the top public and private accounts, aligning with and support state teams for effective execution of the state strategies, so as to serve and maximize patients with Roche Innovations You will be building relationship with key decision makers in the account Identifying and resolving business issues in top accounts and Implement strategies and drive results for enhancing access to Roche innovations You will be leading collaboration in field through co-creation of solutions for key accounts Who you are You are someone who has a relevant graduate/ post graduate degree in Science with at least 2 years of commercial experience in Oncology (solid tumor) You must exhibit strong collaboration and networking skills, process orientation and alliance management Who we are A healthier future drives us to innovate. Together, more than 100 000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let s build a healthier future, together. Roche is an Equal Opportunity Employer. "

About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for handling of Inbound calls / outbound from Credit Card holders to resolve customer services requests, complaints & queries as per agreed SLAs. Role Accountability Provide servicing to customers ensuring optimum service levels to enhance customer experience Achieve targets on a daily basis like AHT, Productivity, Cross sell (S2S), retention, First call resolution, Voice call quality, CSAT, ensuring compliance to business policy, processes and procedures Provide real-time inputs and raise red flags on process gaps, ensuring minimal repeated errors on escalations Ensure maintenance of TAT of resolution across sub-processes Ensure process documentation and compliance adherence Measures of Success FRT(First Response Time) Rate Real time resolution rate Quality, Productivity with accuracy, Adherence to Process TATs, Zero Avoidable Escalation Process Improvement through RPA Schedule adherence AHT & Productivity Process Adherence as per MOU Technical Skills / Experience / Certifications Knowledge of customer service processes Competencies critical to the role Stakeholder Management Problem Solving Process Orientation Detail Orientation Qualification Graduate in any discipline Preferred Industry FSI

Lakshya, a Keywords Studios company, in India is headquartered in Gurgaon and has a team of over 700 employees spread across studio facilities in Gurgaon, Pune and Seattle, and sales offices in San Diego and Tokyo. Setup in 2004, Lakshya has, over the last 20 years, created a reputation in the game development industry for being a highly talented and dependable game art studio. During this time, Lakshya has created art for over a hundred game titles, including hugely successful global hits such as Bloodborne, Dark Souls II, Just Cause 3, WWE 2K16, Uncharted 2, Farmville and Cityville. Lakshya s senior team, which comprises of top-notch International and Indian talent, has a huge amount of experience of creating art for different game platforms and genres. Lakshya blends artistic creativity with strong process orientation in order to deliver best in class services. Lakshya works closely with NASSCOM to help in the growth of the game development eco-system in India. For more info, please refer to https://lakshyadigital.com/ About the Role: The incumbent will be responsible for the overall recruitment process starting from designing and implementing recruitment strategies. He/she will be responsible for building a healthy relationship with internal stakeholders as well as external recruitment vendors. Additionally, he/she will be fully responsible for identifying all issue evolving during hiring job vacancies and find resolutions to the same. Be responsible for the full utilization of social media recruitment and the entire social media communication of HR. Skills Must be a graduate with a minimum of 3 years of experience in talent acquisition. Excellent communication skills. Excellent negotiation skills. Strong Analytical skills. <

Job Description Role Overview: Maintenance Managers oversee the maintenance operations of properties, ensuring all systems function efficiently. The Post Sales Services Executive/Manager is responsible for managing the customer journey after the sale is closed. This includes ensuring smooth documentation, payment collection, coordination for registration, possession, and handling customer queries or grievances, collection of maintenance dues on time and resolving maintenance/ upkeep related issues with customers. The role bridges internal teams (legal, accounts, engineering) and customers to ensure a seamless post-sale experience. Key Responsibilities: Develop and implement maintenance procedures and schedules. Supervise maintenance staff and coordinate with external contractors. Monitor and manage maintenance budgets and expenses. Maintain records of maintenance activities and inspection Constant interaction with members for various schemes to ensure timely collection of maintenance dues Ensuring timely reply to member s queries and Prepare all maintenance related MIS and ensure timely compliance of all statutory obligations Key Skills Requirements Strong communication and interpersonal skills Knowledge of real estate industry and legal processes Basic understanding of financial/payment systems Conflict resolution and customer relationship management MS Office proficiency (Excel, Word, CRM tools) Attention to detail and process orientation

About Commercial Banking Group The Commercial Banking Group is responsible for delivering One Axis to clients with a turnover between Rs 10 Crs. to Rs 250 Crs. by offering products and solutions around forex, trade, payments, cash management and tax payments along with retail products like salary, trust services, forex, commercial card, credit cards etc About the Role The Collections team is responsible for monitoring the portfolio for irregularities in various buckets and managing the receivables. A Circle Collections Head works closely with the Circle Head, Centre Heads, RMs and analysts as a part of the collections process. They monitor the irregularities in various buckets like 8 - 30 DPD, 31 - 60 DPD, 61 - 90 DPD and 90+ and then make use of collections strategies relevant to the scenario. Key Responsibilities Responsible for leading the Collections efforts in the designated Circle Ensuring effective monitoring and frequent review of the portfolio and applying relevant collections strategies in adherence to the policy Containment of irregularity levels in various buckets i.e. 8 - 30 DPD, 31 - 60 DPD; 61 - 90 DPD and 90+ Containing incremental NPAs (NPA additions) in the portfolio Triggering legal action on accounts in line with the policy Recoveries/upgrades in coordination with the other teams Providing feedback to Coverage/Product/Risk teams wherever applicable Monitoring accounts appearing irregular due to No Credit, Non-Renewal, Non-submission of stock statements Gathering market intelligence by building a network with collections teams across organizations Qualifications Optimal qualification for success on the job is: CAs/Graduate/Post Graduate Prior experience in managing corporate collections preferred Role Proficiencies For successful execution of the job, the candidate should possess the following: Good communication skills Process orientation Understanding of legal acts and principles #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

About Commercial Banking Group The Commercial Banking Group is responsible for delivering One Axis to clients with a turnover between Rs 10 Crs. to Rs 250 Crs. by offering products and solutions around forex, trade, payments, cash management and tax payments along with retail products like salary, trust services, forex, commercial card, credit cards etc About the Role The Collections team is responsible for monitoring the portfolio for irregularities in various buckets and managing the receivables. A Circle Collections Head works closely with the Circle Head, Centre Heads, RMs and analysts as a part of the collections process. They monitor the irregularities in various buckets like 8 - 30 DPD, 31 - 60 DPD, 61 - 90 DPD and 90+ and then make use of collections strategies relevant to the scenario. Key Responsibilities Responsible for leading the Collections efforts in the designated Circle Ensuring effective monitoring and frequent review of the portfolio and applying relevant collections strategies in adherence to the policy Containment of irregularity levels in various buckets i.e. 8 - 30 DPD, 31 - 60 DPD; 61 - 90 DPD and 90+ Containing incremental NPAs (NPA additions) in the portfolio Triggering legal action on accounts in line with the policy Recoveries/upgrades in coordination with the other teams Providing feedback to Coverage/Product/Risk teams wherever applicable Monitoring accounts appearing irregular due to No Credit, Non-Renewal, Non-submission of stock statements Gathering market intelligence by building a network with collections teams across organizations Qualifications Optimal qualification for success on the job is: CAs/Graduate/Post Graduate Prior experience in managing corporate collections preferred Role Proficiencies For successful execution of the job, the candidate should possess the following: Good communication skills Process orientation Understanding of legal acts and principles #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"