Visa Manager (B2C)

Company Description TravelDham is the online portal of Rising Star Tours And Travels, one of the fastest growing and reputed Travel Management Companies in India. Rising Star Tours & Travels, established in 1997, is a leading Travel Agency in Delhi approved by the Ministry of Tourism, Government of India. They specialize in providing affordable and unique holiday plans with a focus on convenience and value, and are accredited by various travel associations. Job Title: Visa Manager (B2C /B2B) Company: Rising Star Tours & Travels Location: Ashok Vihar, Delhi – 110052 Working Days: Monday to Saturday Timings: 9:30 AM – 6:30 PM CTC: ₹40,000 – ₹65,000 per month (based on experience) About the Role: We’re looking for a seasoned Visa Manager to lead and manage visa operations for both retail (B2C) and corporate (B2B) clients. You will oversee visa processing team, handle complex cases, drive partnerships, and ensure smooth coordination with embassies, consulates, and clients. Key Responsibilities: Lead end-to-end visa operations for major destinations (UK, US, Schengen, Canada, UAE, etc.) Supervise team handling tourist, business visa cases. Handle high-profile individual and group visa requirements Build and manage partnerships with corporates, travel agents, and education consultants Ensure 100% compliance with embassy protocols and updated regulations Review case files, troubleshoot rejections, and ensure zero documentation errors Train and mentor visa executives and coordinators Track performance metrics, client feedback, and visa success rates Handle escalated queries or complex client requirements with efficiency. Requirements: 5–10 years of visa consultancy experience with proven leadership in B2C/B2B Strong understanding of embassy procedures, VFS norms, and visa categories Previous role in a travel firm, study abroad agency, or immigration consultancy Team handling and process management experience essential Graduate or above (Travel, Immigration, or Legal background preferred) Excellent communication skills in English & Hindi Skilled in CRM systems, reporting, and client relationship building Strong in client relationship handling and negotiation Must reside within a 15 km radius of Ashok Vihar, Delhi Must be punctual, organized, and client-focused Why Join Us? Work with a 26-year-old reputed travel brand Lead the international holiday vertical with autonomy Be part of a dynamic, service-driven travel environment Enjoy performance-based incentives and career growth opportunities To Apply: 📧 Email your CV to: ea@traveldham.com 📍 Address: Suite No.112, Pocket B, DDA Market, L.S.C, Phase 3, Ashok Vihar III, Delhi – 110052 ☎️ Landline: 011-47011111 Mob- 9971996464 ( !0 am- 7pm ) ( Mon- Sat) 🌐 Website: www.traveldham.com 💼 Note: Traveldham.com is the digital arm of Rising Star Tours & Travels Show more Show less