195 Video Conferencing Jobs - Page 5

Experience: 2-3 years Working Days: 5 days per week Working Hours: 9 hours Qualification: Any Graduate (or equivalent) with relevant experience Key Responsibilities 1. Target Achievement: Drive individual and team sales to achieve or exceed predefined targets. Ensure consistent revenue growth by acquiring and developing new business opportunities. 2. Customer Profiling and Prospecting: Conduct in-depth research on customer profiles to accurately identify target markets and decision-makers. Build and maintain a robust sales pipeline by targeting corporate and government institutional sectors. 3. Solution Selling: Offer enterprise-grade solutions, including data, messaging, and other advanced technologies to meet business needs. Align customer needs with solutions such as data sales, data markets, messaging software, and data validation services. 4. Client Relationship Management: Develop and nurture long-lasting relationships with clients, ensuring excellent customer service and continued business growth. Manage accounts end-to-end, from the initial contact to closing the sale and ensuring payment collection. 5. Strategic Business Development: Develop a business plan focusing on profitability, cost control, and strategic decision-making. Identify cross-selling and up-selling opportunities within client accounts to expand sales. 6. Training and Development: Attend product training sessions to maintain up-to-date knowledge of IT solutions. Coach and mentor team members to enhance their sales skills and product understanding. 7. Market Research and Insights: Analyze market trends, customer pain points, and competitor activities to refine sales strategies. Deliver compelling presentations and demonstrations tailored to client requirements. 8. Operational Excellence: Adhere to the company s rules, policies, and regulatory requirements. Conduct regular performance reviews and provide insights to management Requirements 1. Technical Expertise: Experience selling enterprise IT solutions such as data sales, messaging, and validation services. Proficiency in using video conferencing tools, email automation, and other sales technologies. Knowledge of data sales, data markets, messaging software, and data validation. 2. Sales Skills: Strong understanding of the sales process, CRM tools, and go-to-market strategies. Extensive experience in B2B sales. Expertise in IT solutions, data sales, and messaging services. 3. Market Knowledge: Understanding of the global market, customer segmentation, and industry-specific requirements. Experience working with diverse industries and global markets. 4. Communication and Soft Skills: Excellent presentation and negotiation skills. Proven ability to identify opportunities, connect with C-level executives, and close deals effectively. Strong relationship-building abilities, time management, and multitasking skills. Exceptional verbal and written communication skills. Self-motivated, results-oriented, and a collaborative team player.

Company Overview Group/Division The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts. Job Description/Preferred Qualifications QA Automation Engineer - Chennai, India Experience Required: Minimum 5 -7 years in QA Automation Join the Global Service Support (GSS) Organization, headquartered in Milpitas, CA a dynamic team driving service excellence across Service Sales & Marketing, Spares Supply Chain, Field Operations, Engineering, Product Training, and Technical Support. GSS partners closely with field teams and customers to ensure optimal performance and productivity of our products through a flexible portfolio of services. Our Services Include: Proactive tool performance management Expertise in optics, image processing, and motion control 24/7 global technical support and knowledge systems A robust global parts network The GSS Engineering team is focused on building data systems that enhance diagnostics and predictive maintenance. These systems monitor KLA equipment in semiconductor fabs, transforming data into actionable insights through visualizations, analytics, and alerts. This role offers a unique opportunity to collaborate with cross-functional engineering teams and shape the future of KLA s data analytics capabilities. Key Responsibilities: Design, develop, and maintain automation frameworks using C# Build robust automation scripts for web applications using Selenium Automate REST APIs with tools like RestSharp , including validation of status codes and payloads Integrate SQL -based database validations using tools like pgAdmin and MongoDB Embed test suites into CI/CD pipelines using Jenkins Conduct functional , regression , and integration testing across platforms Collaborate with development and QA teams to ensure comprehensive test coverage Use Git for version control and maintain clean, scalable, and well-documented code Basic Qualifications: Minimum 5-7 years of experience in QA automation Strong written and verbal communication skills Proven ability to develop and maintain automated test scripts Experience with defect/feature tracking systems such as Azure DevOps or JIRA Self-driven with a passion for learning new technologies Strong problem-solving skills and a proactive mindset Minimum Qualifications Bachelors Level Degree and related work experience of 5-7 years Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA . Please ensure that you have searched KLA s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. . We take your privacy very seriously and confidentially handle your information.

Job Summary The AVI-SPL Technical Support Engineer (TSE) can be the initial or secondary contact point for AVI-SPL customers contacting our Global Help Desk. The TSE Level 2 will work with the Global Help Desk to provide service support for clients, with the end goal of restoring functionality to client assets while delivering a world-class customer service experience. This position requires excellent customer service, organizational, time management, problem solving and interpersonal skills. Essential Duties and Responsibilities Adhere to client Service Level Agreement terms and conditions Maintain a positive, empathetic, and professional attitude towards customers Ensure that customers receive prompt and efficient technical support of AV and Video Conferencing solutions Respond promptly to customer inquiries and document interactions Maintain a case load while managing other common tasks, including but not limited to: triage/root cause analysis, dispatching field technicians and ordering parts/issuing return merchandise authorization Handle and respond to inbound phone calls, email inquiries, and escalations from Technical Support Representatives Participate in On-site dispatching, technical troubleshooting and case remediation Participate as needed in prescribed training curricula Follow up on open issues with escalation groups to provide feedback to customer Assist senior Technical Support Engineers with administrative tasks May need to travel to various job sites Provide client support to users in the operations and configuration of videoconferencing systems Other duties assigned as needed Skills and Abilities Communicate and interact with internal employees, clients and colleagues in a professional and timely manner Self-starter capable of working independently and meeting deadlines Excellent verbal and written communication and interpersonal skills Ability to balance multiple tasks with changing priorities Excellent structured problem-solving skills Time management skills and attention to detail Demonstrate Technical Training and Mentorship Ability to troubleshoot basic to intermediate AV and video teleconferencing issues Demonstrated understanding of AV room schematics as well as floor plans Reliable team technical resource for subject matter Proficient with workplace databases and tools GOALS / OUTLOOK OF THE POSITION Become familiar with AVI-SPL people, processes, and systems Develop an understanding of AVI-SPL measured CSAT and NPS metrics and how the role impacts these scores First 90 Days: Introduction to AVI-SPL Systems and Processes Evaluation of current AV/VTC Knowledge Customer Service Fundamentals Able to navigate AVI-SPL file structure Next 9 Months: Continued learning on AVI-SPL Systems and Processes Continued evaluation of technical skillset Ability to mentor TSR/TSE roles Obtain manufacturer training to meet industry standards (Determined by AVI-SPL) 100 hours of field labor on AVI-SPL systems (Based on technical background) Travel may be required Ability to demonstrate core values Education and/or Experience High school diploma or equivalent; college degree preferred 3-5 years customer service experience preferred Minimum 3-5 years AV/teleconferencing experience preferred with a minimum 250 hours of field work. Networking Cisco ICDN (CCNA Prerequisite) or Polycom PCVE Preferred Advanced manufacturer certifications (Crestron, AMX, Cisco, Poly, Biamp, Zoom, Teams, QSC, Extron) ITIL certification Preferred CTS Certification Proficient knowledge of video teleconferencing endpoints and infrastructure Proficient knowledge of AV control systems and integrated room peripherals Proficient Understanding of UCC Platforms- Appspace/Google Cloud/Microsoft/Zoom Field Experience Required Working Environment The work environment described here is representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role uses standard office equipment, such as computers, phones, photocopiers, filing cabinets and fax machines. The noise level is generally moderate (interoffice conversations and computers/printers). Physical Requirements The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. This position regularly requires employees to sit, walk and stand; talk and hear both in person and by telephone; and use hands repetitively to operate standard office equipment. Work Hours AVI-SPL reserves the right to alter work hours and work location as it deems necessary. AVI-SPL is an Equal Opportunity Employer/AA/Disabled/Veteran Protected VEVRAA Federal Contractor.

Minimum qualifications: Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience, 2 year of experience in designing, developing, or troubleshooting Linux, networking, mobile, video conferencing, or voice technologies, Preferred qualifications: Experience troubleshooting issues for multiple operating systems, Experience with Google Cloud Platform, Excellent customer service, organizational, prioritization, multitasking, communication, and leadership skills, Interest in learning customer workflows, identifying pain points, and designing/implementing creative solutions, About The Job Technical support for a technology company is a big task As the Corporate Operations Engineer within the IT Support Technician team, your mission is to enable the people and technology that keep Google running Your team provides the front line user support for all of our internal tools and technologies Beyond the day-to-day, the team will contribute to longer-term technical projects, process improvement and the documentation efforts that help make the Google magic happen, The Platforms and Devices team encompasses Google's various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services that combine the best of Google AI, software, and hardware Teams across this area research, design, and develop new technologies to make our user's interaction with computing faster and more seamless, building innovative experiences for our users around the world, Responsibilities Provide support to help improve the productivity of silicon engineers, Develop scripts, tools, processes or solutions to prevent problems, improve user productivity and automate recurring tasks as part of global service improvements, Partner with peers, vendors and other technical support teams to coordinate troubleshooting, process and resolution for incidents and problems in a timely manner, Develop scripts, tools, processes or solutions to prevent problems, improve user productivity and automate recurring tasks as part of and global service improvements, Google is proud to be an equal opportunity workplace and is an affirmative action employer We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status We also consider qualified applicants regardless of criminal histories, consistent with legal requirements See also Google's EEO Policy and EEO is the Law If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form ,

Role: AV Event Technician L2 Location: Mumbai, India (on-site) Salary: Negotiable (Dependent on experience), plus company benefits Hours: 40 hours per week, working a shift rotation, covering the hours of 07:00-19:00; 07:00-16:00; 08:00-5:00 and 10:00-19:00 Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading organisations For more than 25 years, we have been designing, developing, integrating and supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences, We now have a new opportunity for proven audio visual technicians / engineer to join our high-profile client site, which has a dynamic team and a highly collaborative working environment, The role will help manage and oversee delivery of the on-site event services between Kinly and the client and will involve a high degree of client contact, often working with executive management, to provide best in class services across all Audio Visual-related parts of event services, Key responsibilities: Provide a single point of contact for the client in responding to enquiries and issues Undertake AV / VC Breakfix and troubleshooting across the client site Diagnose and resolve AV System failures; including video conferencing, projection, display and audio and control system issues Provide on-site connection, troubleshooting and maintenance of AV/VC units Conduct root cause analysis and implementing effective solutions for recurring AV issues Provide event management services to local events in accordance with the client requirements Ensure operational availability of allocated event spaces and meetings rooms; carrying out regular and pre-event equipment checks Advise and respond to client issues before and during the execution of events and meetings Perform L2 incident management Attend post event debriefs for each event and maintain related documentation Participate in on-going development of operating procedures, processes, and problem management activities Skills and experience: Good understanding of live event production Deep technical understanding of Digital and analogue audio and video signal processing standards and protocols Ability to manage multiple complex events simultaneously IP, Digital and analogue telecommunication knowledge Live video production Experience in, Floor Management, Director, Cameraman, Sound & Light engineer Proven industry experience in fields relating to live event production and AV Technical elements High command of written and spoken English Comfortable working effectively in a diverse and fast paced organisation If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling, If you do require details of the vacancy or the application process in an alternative format, please email jobs@kinly, outlining your requirements (please note applications cannot be received by email), About Kinly Kinly is the globally trusted AV and UCC technology advisor to world-class organisations Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time, Why Kinly We are experienced: When you join our family youll be part of a multi-award-winning team made up of the industrys most innovative professionals, We are proven: The worlds leading global businesses rely on us to deliver secure and reliable meeting experiences Come with us on our journey, We are independent: We partner with the worlds best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs, We are global: Youll be working with alongside the worlds leading brands and supporting them on high-profile, international projects, Equal Opportunities: At Kinly, we are unified by a commitment to providing a working environment that is as inclusive, responsible and welcoming as possible for all our teams and prospective employees We provide equal employment where all applicants are encouraged to apply, regardless of sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other protected characteristics We want you to bring your true self to work and provide you with a workplace where you can thrive We welcome your application and look forward to seeing you at Kinly soon,

*L3 Support is Mandatory. Location – Chennai /Bangalore Timing – 24*7 JD Cisco Voice - SA Level Bachelor’s Degree or Higher in Computer Science, Information Technology or related discipline and 10+ years of experience 12+ years of IT experience, 8+ years Cisco Telephony and VoIP experience, Video Conferencing and Contact Center experience Experience in Administration and maintenance of complex enterprise communications architecture that delivers integrated voice, video, and web services. High degree of proficiency with Cisco Unified Communication Manager is required, supporting, troubleshooting and design/deploying Hands on experience in supporting Microsoft Teams Telephony, Video and Chat Experience in the following: Cisco Unified Call Manager, Cisco UCCX, VOIP Telephony; Cisco Communication Products Experience with Cisco Telepresence products including Cisco Telepresence Management Suite, Multipoint Control Units, Video Communications Servers, ISDN Gateways, SIP Gateways, Telepresence Content Servers, and Cisco endpoints. UCCX design, administration and maintenance Cisco VOIP telephony and collaboration services On-Prem and Cloud Expert skill and experience with Cisco Voice Gateways and SBC’s Experience and core knowledge in supporting voice protocols i.e. SIP, H.323 and MGCP Proficient level Cisco certifications is mandatory Maintaining, configuring and sustaining the Cisco VoIP network Experience with L1/L2 knowledge in Data Networking is an advantage.

Business Development Manager (AV) - Bengaluru | Zoapi About Zoapi: Zoapi is an innovative technology company backed by Wework, India, that is transforming the way people collaborate and communicate in the workplace. Our cutting-edge products are designed to simplify communication and enhance productivity, and we re always on the lookout for talented and driven individuals to join our team. At Zoapi, we believe that our people are our greatest asset, and we are committed to providing a dynamic, supportive, and inclusive work environment that fosters growth and development. If you are passionate about technology, driven to succeed, and eager to be part of a team that is shaping the future of workplace communication, we invite you to explore the exciting career opportunities that we have to offer. About the role: Zoapi is seeking a business development manager (Audio Visual) to help lead its sales efforts in the South Region and will be based out of Bengaluru. The successful candidate will be diligent with a proven track record in sales in Audio Visual Industry. He/she will be tasked with prospecting, outreaching, and generating small, midsize, and large company leads in their market, building relationships with customers, channel partners, and allied OEMs. The self-driven and self-motivated candidate will be responsible to demo Zoapi products, identifying customer requirements, tours, and closing sales across the region. Responsibilities: Add new AV partners/System integrators to Zoapi System Demonstrate Zoapi Products and Solutions to Customers and Partners Coordinate with internal and external stake holders for Demo, POC and Closures Customer outreach for renewals and repeat opportunities. Execute the sales plan by selling hardware, software, and AMCs to customers to realize personal sales targets. Increase Zoapi awareness in the AV Channel. Lead generation and prospecting Provide quotations in line with applicable pricing and other related commercial terms. Travel and regularly meet customers, and system integrators, attend tradeshows, corporate meetings, etc. Interface and provide regular sales forecasts and reports, and feedback on marketing and products/services to sales management. Qualifications: College/University degree. Minimum 3 -5 years of field sales experience in Audio-Visual products Able to communicate effectively with customers, distributors, partners, and consultants. Proven demonstration skills with technical products Self-motivated with a proven track record of generating successful sales. Demonstrates good sales hygiene. Ability to take on a multitude of tasks, assignments, and responsibilities. Goal-oriented, with a desire for overachievement. Passion to work in startup environment Preferred Qualifications: Experience working with an AV Partner/Distributor/OEM Experience with Sales/Technical capacity with Video Conferencing Products Possesses a strong understanding of our products, our competition in the industry and positioning. MBA degree Why Join Us Competitive compensation aligning with industry standards Medical insurance for self and family Work on cutting-edge wireless collaboration and meeting room tech. Thrive in a fast-paced, agile startup environment. Enjoy a flat hierarchy and open communication with leadership. Grow your career with diverse learning opportunities. Be part of a friendly, inclusive, and innovation-driven culture. Zoapi - Reimagine productivity within your meeting rooms. - YouTube Tap to unmute If playback doesnt begin shortly, try restarting your device. More videos on YouTube An error occurred while retrieving sharing information. Please try again later.

Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description Role : IT Helpdesk Analyst - Bangalore, India What will you do: Local support of the Bangalore office on site 5 days a week Global support of all Sprinklr users. Tracking & documenting of all support activities Supporting primarily macOS, Windows, AV and all common office software and applications such as Microsoft, Adobe and cloud SaaS products. Perform laptop setup and inductions for users, hardware troubleshooting and repair. General office IT such as conference room, telephone , office Network and Printer setups etc. Implementation of applications and software upgrades, as well as performance troubleshooting and tuning for users. Communicate and document troubleshooting techniques and best practices. Perform endpoint management deployment and anti-virus security. Work with IT Management to constantly monitor and improve delivery of IT systems and support. Proactively understand, analyse and research new technical problems when needed. Supporting high level events and proactively monitoring of meeting rooms Support new hire onboarding by preparing and provisioning devices, creating user accounts, and guiding users through the IT setup process. Assist with employee offboarding , ensuring secure return of assets and revocation of system access in coordination with HR and Security. Collaborate with cross-regional IT teams to troubleshoot and resolve complex or escalated issues. Maintain documentation for SOPs, knowledge base articles , and user guides to promote self-service and knowledge sharing. Support VIP users and executives , ensuring high-priority response and proactive care during events or travel AV & Event Support Responsibilities Setting up and managing AV equipment for executive meetings and high-profile events, ensuring smooth operations. Configuring and troubleshooting displays, video, and audio connections, including mixers, computers, and peripherals. About You 4 + years experience within IT or B.S. degree Self-motivation and the ability to work with minimum supervision Excellent written and verbal communication skills and meticulous attention to detail. Experience working with high-level executives Good understanding of Microsoft 365 , Computer Network Experience with Jamf Pro and enterprise Mac management concepts Experience with end user customer support, possess strong technical knowledge of macOS; Windows, and other Microsoft products Ability to use customer-service oriented techniques to determine and resolve problems and respond competently with the appropriate sense of urgency to user requests. Work both independently and as part of a team with professionals at all levels Quick learner, proactive individual with the ability to work in a dynamic, fast changing environment. Ability to prioritise tasks and work on multiple assignments. Essential technologies: Conferencing & collaboration tools : Microsoft Teams, SharePoint, OneDrive. AV & Event Technologies: Video conferencing systems, audio mixers, display management, and camera switching. Why Youll Love Sprinklr: Were committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the worlds largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr s EEO Policy and EEO is the Law.

We are seeking an experienced AV/VC Operations Technician with excellent Video Conferencing, event coordination, and troubleshooting skills, who is excited to work in a dual role. You will provide first-line AV client support and will be the initial contact for telephone, email, and direct requests from customers and field technicians. You will assist with VC booking and scheduling services, assist in conference setup, and perform troubleshooting. The ideal candidate will have a track record of running successful events and has excellent interpersonal and written communication skills. This is a unique opportunity to play a highly visible role in an exciting, industry-leading technology business. Participate in regular weekly meetings to discuss upcoming events and their requirements Follow all client-required policies, standards, or safety guidelines Communicate any foreseeable problems to the Event Service Operations Program Manager at the earliest opportunity Diagnose infrastructure problems impacting one or many internal platform activities Conduct training on equipment and spaces for users and support personnel Intake customer service requests and manage them to completion Utilize client-provided tools and systems to complete team tasks Consult with cross-functional teams and internal users regarding the exact audio-visual requirements for events Oversee planning and execution of events from large events to small user groups Carry out pre-event checks, ensuring all show elements are working correctly Provide technical audio-visual, video conferencing, and live-streaming support for events Use chat, voice, and video communication systems to coordinate event logistics Skills HS Diploma or GED 2+ years of relevant working experience in AV/VC event coordination Bachelors degree from an accredited institution Excellent critical thinking, problem-solving, and troubleshooting skills with the ability to provide advanced troubleshooting on any device Strong verbal and written communication skills Proficiency with computers and help desk tools, along with strong typing skills Demonstrated success in event coordination and project coordination Time management and ability to work under pressure with a high sense of urgency Demonstrate positive and professional behavior towards clients and colleagues Passionate about the job and tasks at hand and be self-motivated and energetic IT knowledge of Android, iOS, Mac, Windows, and Linux operating systems Excellent understanding of signal flow in both audio and video installations A career path that demonstrates increasing levels of responsibility and proven success in delivering measurable results Skilled negotiator with proven experience finding creative ways to do more with less Experience working in a fast-paced and highly cross-functional organization Proficiency with any helpdesk support ticket management software Proficiency in Google Apps (Docs, Sheets, Slides, and Cal)

Guidehouse is looking for an IT professional with experience providing technical support in a fast-paced, service-oriented environment. As part of the Guidehouse Service Desk team, this individual will work closely with other IT professionals to resolve technical issues and provide essential services to Guidehouse employees working in over 60 offices and remotely around the globe. The role will include offering in-office A/V Meeting support in Chennai & other office locations physically or remotely by providing support & travelling to offices. You will promote the use of and provide users training on our A/V technology as well as ensure the technology is in working order, assist users with connecting to the technology, and troubleshoot the A/V Systems. You will also act as a Tier 2 Service Desk support agent, resolving issues using your skillset and our extensive Knowledgebase for solutions to common problems, troubleshooting new or infrequent issues, and documenting newly found technical scenarios work arounds. Being successful will also be dependent on your ability to team with other GH IT staff, including our highly technical engineering team, as well as interact with our Leadership. These duties will be performed in a highly professional manner, utilizing your great verbal and written communication skills Essential Job Functions Be a Microsoft Teams and Collaboration evangelist for Logitech, Microsoft Teams and other Collaboration technologies. Provide training sessions to demonstrate and teach users how to use the full spectrum of Logitech equipment. Communicate collaboration technology in an engaging and storytelling type manner. Operate, maintain, troubleshoot, and upgrade video conferencing equipment. Work with 3rd party vendors to troubleshoot issues and perform root cause analysis for failed cases. Conduct daily A/V equipment audits and maintain accurate records. Follow defined processes and ensure that the processes are adhered to by the team. Build relationships with internal customers to ensure they are successful when making use of technology. Determine participants existing knowledge, prepare pertinent, meaningful use cases which will idealize the use of collaboration technology in the environment. Manage calendar assignments for meeting support and coordination of testing and maintenance Partner with the customers to understand the audio and video requirements for various events. Before scheduling large events, conduct sound, visual, and performance quality checks on AV equipment to ensure everything works flawlessly. Prior to large-scale meetings, perform dry runs to ensure all equipment operates smoothly. Troubleshoot and resolve A/V Technical issues promptly. Maintain technical skills and knowledge of market trends and competitive insights; collaborate and share with the technical community. Conduct daily hardware checks in conference rooms, offices, and workstations (HDMI cables, monitors in working order, remotes in conference rooms) Conduct daily printer checks Additional Responsibilities Provide in-office 1st and 2nd level Deskside IT support primarily to Chennai office locations and remotely covering other office locations when it is required. Provide remote 2nd level Support as a part of the Global IT Service Desk - Troubleshoot and resolve hardware, software, application, network, user access, or related issues. Escalate more complex problems or unresolved issues to next level of support Utilize the existing management-tracking tool ServiceNow for all related incident tracking, service tickets, and change requests. Answer questions and provide training on printer usage Accept, inventory, and work with Asset Management to arrange for shipment of any Guidehouse equipment turned into the office Work with asset management to troubleshoot hardware laptop issues (fan cleaning, missing power packs, etc.) In-office liaison with End-point management and Intune team for networking, battery backup solutions testing, etc. Address client questions using available information resources Comply with Corporate IT Service Management and Service Desk policies, procedures and directives Achieve metrics in support of service level agreements, client satisfaction surveys, and completed incidents/requests Recommend process changes as needed to improve service levels Communicate company policies and standards Travel, as necessary What You Will Need : Minimum 2-5 years experience supporting any Audio-Visual hardware and software. Minimum 2-5 years experience with Zoom Meetings, Events, and Webinar, Teams Meetings and Teams Live, Cisco WebEx Meetings and Webinar, and other industry-standard meeting platforms. Advanced technical knowledge of how-to setup, install, troubleshoot connections for audio visual equipment including cameras, microphones, projectors, touchscreens, Logitech devices and monitors. Strong written and verbal communication skills, including the ability to adjust to the audiences technical level and explain complex ideas clearly and concisely and the ability to communicate clearly and professionally with end users, Executives, and IT management. Must be comfortable presenting in front of a camera and audience to deliver virtual training and webinars. The ideal candidate will be able to deliver engaging training and presentations. Minimum 2-5 years of working knowledge and hands-on support of Windows 10 and Windows 11 in an Active Directory environment Must be able to work independently and self-directed, and within a team Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals required Experience with Microsoft operating systems and Microsoft Office including Microsoft Teams Experience working professionally with customers remotely via phone, chat, email, and in person Strong communication (written and verbal), multitasking and customer service skills Work effectively in a team environment to maintain Service Desk coverage and support model Proficient in managing multiple tasks at one time and prioritizing said tasks Experience supporting smart phones including iPhone and Android models Strong problem-solving skills Must be proactive, punctual and be able to multitask efficiently. Strong planning and organizational skills Demonstrated skills in working with users in person and remotely What Would Be Nice To Have : College degree is must. Experience with minor troubleshooting for printers

Audio Visual Engineer designs, installs, configures, maintains, and troubleshoots audio-visual systems AV Engineer to install and integrate AV equipment, including projectors, displays, video walls, speakers, microphones.

(Hybrid Role) Assist in student counselling, coordination, and back-office tasks. Support admin processes, guide students, and grow with us in a purpose-driven, learning-friendly environment. Freshers welcome! Excellent training support available Food allowance Health insurance Annual bonus

Job Responsibilities: -Attend all the Tickets forwarded by Service Desk.Taking follow up with engineer of daily basis work.Ensure Tickets are resolved within SLA agreed with WNS.Escalate Tickets to the next level as & when required to the respective Back-end teams and follow up to its closure with a complete resolution.Asset Inventory management.Providing support for Desktop applications (MS Office 2007, 2010 & 2013, Operating system Microsoft Windows 8, windows 8.1, windows 10, Windows 11 , Office communicator, Citrix, and Outlook Email etc.)Active Directory User Administration.Co-ordinate with IT functional teams such as Server, Network, and telecom teams for installation.Providing daily support for printers and Scanner.Re-image the system using SCCMManaging and configuring the IP Phones and PSTN Phones.To ensure all the desktops and laptops are covered with Latest Anti-Virus DAT & relevant security patches Maintain software and hardware inventory records.LAN trouble shooting, LAN patching and working on different network related issues Safe Boot (MacAfee End encryption & bitlocker) Installation on Laptop.Troubleshooting of hardware and O/S, Software Installation.Basic Networking & Data sharing TCP/IP Configuration, Internet MaintenanceUser Profiles Backup and Restore. Sharing folder, sharing device & Printer.Knowledge on Video conferencing Setup in day-to-day work and AV Support (Audio/Video) Conferencing.Provide accurate shift handovers and email communication to the respective Managers.Providing remote support through RDP, VPN, MS-LYNC, Dame-Ware utility.Resolving application related issue inside as well outside terminal (RDP), Citrix & VM Ware player.Experience in Handling International ClientsProviding End User Support process.Participation in IT/InfoSec audit related activities, which will be as per audit standards.Excellent communication skillsTiming -24*7 RotationalCoordination with client on IT requirementsProvide L1/L2 support to usersEnsure Service Levels are consistently met with continuous improvement. Daily monitoring of tickets across locations.Weekly calls with location SPOCs for SDP Tickets / Change Request / Ramp ups - Ramp down.Pro Active - Inventory management, EPO Compliance, SCCM Compliance.Ensure right skill resource availability across locations. Qualifications Bachelors Degree

Were Celonis, the global leader in Process Mining technology and one of the worlds fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us. Job Overview: As an IT Service Engineer at Celonis, you will be a vital part of our international IT Service Team, responsible for ensuring seamless IT operations across the company. You will play a critical role in troubleshooting, resolving, or escalating IT-related issues for Celonis employees globally, with a special focus on supporting our Bangalore office. This is an excellent opportunity for an experienced IT professional with hands-on expertise in both macOS and Windows environments who thrives in a fast-paced, dynamic, and international workplace. A willingness to work in a shift-based support model is essential to ensure global coverage and timely support. Key Responsibilities: Act as the first point of contact for IT support requests from employees, resolving issues or escalating tickets as necessary. Provide hands-on support for both macOS and Windows platforms, troubleshooting hardware, software, and network issues. Collaborate with the global IT Service Team to resolve technical issues via phone, email, or remote assistance. Install, configure, and maintain computing equipment and peripherals, including desktop and laptop systems (macOS and Windows), network printers, and video conferencing systems (Zoom/MS Teams). Manage the onboarding process for new employees in the Bangalore office. Support mobile devices, including smartphones, through mobile device management platforms like Intune and Kandji Provide onsite IT support to Celonis employees at the Bangalore office. Ensure clear and effective communication with users to understand, document, and resolve their IT issues. Perform basic repairs and replacements for computing equipment when needed. Develop and maintain documentation and user guides for common issues to improve IT service efficiency. Participate in a shift-based support schedule to ensure coverage across global time zones. Required Qualifications : 3-5 years of hands-on experience in IT support, with proven ability to troubleshoot and resolve issues across both macOS and Windows environments. Strong knowledge of macOS and Windows 11 operating systems. Experience with Active Directory as well as Azure Active Directory. Understanding of TCP/IP networks and fundamental network troubleshooting skills. Proficiency in M365 administration and support. Strong knowledge of collaboration tools such as Microsoft Teams and Zoom. Experience with Mobile Device Management (MDM) solutions like Intune and Kandji Familiarity with operating and maintaining network components such as video conferencing systems (Zoom/MS Teams) and network printers. Required Skills: Strong communication skills with the ability to work effectively in a global, multicultural team. Detail-oriented, with excellent problem-solving abilities and a proactive mindset. Capable of managing multiple tasks and projects in a fast-paced environment A team player who is motivated to provide excellent customer service and continuous improvement in IT processes. ITIL V4 Foundation certification What Celonis Can Offer You: Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business. Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities. Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more . Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs. Connect and Belong: Find community and support through dedicated inclusion and belonging programs. Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future. Collaborate Globally: Join a dynamic, international team of talented individuals. Empowered Environment: Contribute your ideas in an open culture with autonomous teams. About Us: Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video . Celonis Inclusion Statement: At Celonis, we believe our people make us who we are and that The Best Team Wins . We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - thats when creativity and innovation happen. Your Privacy: Any information you submit to Celonis as part of your application will be processed in accordance with Celonis Accessibility and Candidate Notices By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process . 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Job Profile: Service Technician Location: Chennai Company Website: https://www.actis.co.in/ Culture Video: https://youtu.be/X_81L-6lD1A - Great Place to Work https://youtu.be/0Sa_uTVMGBQ - Training @ Actis https://youtu.be/NPrnjG-8pFU - Work Culture @ Actis Technologies https://youtu.be/FOcAAHb_MpI - Work Environment @ Actis Job Description: Fault finding of audio visual and video conferencing systems to a high level, under pressure. Preventative maintenance of client owned equipment Crestron / AMX control system knowledge Configuration and fault finding of audio conferencing systems such as Clearone / Biamp / Soundstrucuture etc. Networking knowledge to fault find IP integrated systems Support of TV/Satellite RF and Video systems Completing paperwork for each job ensuring comprehensive reports on work completed Communicate identified faults in a clear and concise manner to our clients Enthusiastic and organized approach to all assigned service activity Mail your resume at prachi_shah@actis.co.in

Date 10 Jun 2025 Location: Bangalore, KA, IN Company Alstom Req ID:488796 Could you be the full-time Senior Bid Manager in Bangalore were looking for Your future role Take on a new challenge and apply your expertise in bid and project management in a cutting-edge field. Youll work alongside collaborative and goal-oriented teammates. You'll play a key role in delivering winning proposals while ensuring the highest standards of quality, cost efficiency, and performance. Day-to-day, youll work closely with teams across the business (Tender teams, Platform, Metiers, and Support Functions), define bid strategies, and manage tender processes, among other responsibilities. Youll specifically take care of analysing customer requirements and defining operational strategies, but also managing tender budgets and ensuring compliance with Alstom's rules and standards. Well look to you for: Coordinating internal activities to identify and understand customer needs. Defining bid operational strategies and managing tender deliverables. Ensuring compliance with applicable Alstom rules, including ethics and safety standards. Analyzing requests for proposals (RFPs) and preparing competitive, compliant offers. Managing risks, opportunities, and cost optimization strategies. Collaborating with internal and external stakeholders during tender preparation and negotiation phases. All about you We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role: Masters or Bachelors degree in a relevant field. 17+ years of experience in project or bid management, including costing, planning, and risk management. Knowledge of Alstom processes, particularly Golden Rules and E&C compliance. Experience managing bids within a fast-paced, high-stakes environment. Strong communication, negotiation, and reporting skills. Understanding of financial, contractual, and legal aspects related to tendering. Ability to lead cross-functional teams and deliver results under tight deadlines. Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. Youll also: Enjoy stability, challenges, and a long-term career free from boring daily routines. Work with new security standards for rail signalling. Collaborate with transverse teams and helpful colleagues. Contribute to innovative projects that shape the future of mobility. Utilize our flexible and inclusive working environment. Steer your career in whatever direction you choose across functions and countries. Benefit from our investment in your development through award-winning learning programs. Progress towards leadership roles within the organization. Benefit from a fair and dynamic reward package that recognizes your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension). You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud. If youre up for the challenge, wed love to hear from you! Important to note As a global business, were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone. Job Type:Experienced

MICROLINK SOLUTIONS PVT LTD Microlink Solutions Pvt Ltd., a leading IT Infrastructure and IT Solutions Provider is a professional organization committed to provide outstanding Value Added Services to its Corporate and Institutional Customers. Microlink is charting out new avenues & territories for a strong & exponential growth for which, we are looking out for experienced, talented, & dynamic team members who has the right Attitude, Ability and are prepared to meet up challenges of future growth. AV Support Engineer Location: Ahmedabad Experience:2-7 years Salary: up to 50K CTC Job Summary: We are seeking a technically skilled and customer-focused AV Support Engineer to provide support and maintenance for our audio-visual systems. This role will be responsible for the setup, operation, troubleshooting, and maintenance of AV equipment for meetings, events, and day-to-day office use. The ideal candidate has a strong background in AV technologies and a proactive approach to problem-solving. Responsibilities: Set up, operate, and maintain AV equipment including projectors, microphones, video conferencing systems, speakers, control systems, and displays. Provide live support for in-person and hybrid meetings, ensuring seamless AV performance. Troubleshoot AV system issues quickly and effectively, escalating when needed. Support the deployment and maintenance of video conferencing platforms (Zoom, Microsoft Teams, Cisco Webex, etc.). Maintain AV inventory and ensure all equipment is functional and up to date. Perform routine maintenance and firmware updates on AV systems. Document procedures, technical notes, and system configurations. Collaborate with IT, Facilities, and external vendors for AV projects and upgrades. Provide user training and support for conference room technology and AV tools. Monitor and ensure compliance with AV security and usage policies.. Job Requirements: Bachelors degree in Information Technology, Engineering, Communications, or related field (or equivalent experience). 2+ years of experience in AV support or a related technical role. Strong knowledge of AV hardware (Crestron, Extron, Poly, Logitech, etc.). Experience with video conferencing platforms (Zoom, MS Teams, Google Meet, etc.). Understanding of networking as it relates to AV systems (IP-based control, streaming, etc.). Excellent troubleshooting skills and customer service orientation. Ability to lift and carry AV equipment up to 50 lbs. Strong communication and interpersonal skills. Interested Candidates can share their CV on komalv@microlink.co.in or WhatsApp on 6354378720. With Regards, Komal Varma | Microlink Solutions Pvt.Ltd. | Ahmedabad |Mob. : 6354378720 |DID No. : 079 4106 9026 | E-mail: komalv@microlink.co.in , hr@microlink.co.in | www.microlink.co.in Linkedin : https://www.linkedin.com/in/komal-varma-a48ab7225/

Experience 3 to 5 Years Qualification 3 Years Diploma/BSc IT -Electronics/ Electronics& telecommunication/computer science Communication -English, Hindi/native Gender: Male only Preferred Location -Gurgaon and South Delhi Budget - 6 to 10LPA Key Skills : - Coordination with the PMC team and other entities to do the project AV cables pathway, containment, electrical, and data port route clearance. Collaborate with PMC, clients, engineers, and technicians to develop AV solutions tailored to business needs. knowledge to work as per project drawings like Aerial view drawings, elevation drawings, and ceiling reflated plans. Knowledge and hands-on experience in Audio systems, Video switching systems, and Video conferencing configuration and connectivity Knowledge of hardware brands like -Kramer Crestron, Extron, LG, Samsung, Panasonic, HP Poly, cisco, Logitech, Sony, Neat, Dten, Google Meet, Microsoft Team, and Zoom. Led end-to-end AV projects, including system design, installation, and maintenance for corporate, education, and entertainment sectors. Supervised on-site installations, ensuring adherence to safety regulations and technical standards. Negotiated contracts with vendors and suppliers to optimize project costs. Provided AV setup, testing, and troubleshooting for corporate events and conferences. Conducted training sessions for end-users on AV systems and best practices. Maintained and repaired AV equipment to ensure optimal performance.

Company Overview Group/Division The Information Technology (IT) group at KLA is involved in every aspect of the global business. IT s mission is to enable business growth and productivity by connecting people, process, and technology. It focuses not only on enhancing the technology that enables our business to thrive but also on how employees use and are empowered by technology. This integrated approach to customer service, creativity and technological excellence enables employee productivity, business analytics, and process excellence. Job Description/Preferred Qualifications Bachelors Level Degree with at least 10 years of experience. OR Masters Level Degree with at least 7 years of experience. Two full cycle Implementations and configuration of SAP CX modules B2B Integration experience between SAP and 3rd party Applications SAP certification in SAP Service cloud, FSM and SAP S4 Minimum Qualifications Doctorate (Academic) Degree and related work experience of 3 years; Masters Level Degree and related work experience of 7 years; Bachelors Level Degree and related work experience of 10 years

Experience: 1-6 years in Audiovisual AutoCAD Drawing Qualification: 3 Years Diploma/ any bachelor's degree. preferred : Electronics/Electrical/ Electronics& telecommunication/computer science background Communication - English, Hindi/native Job Location -Noida Travel requirement: Should be willing to travel to project sites locally in NCR and other cities as needed on short notice for 1-2 weeks Budget : 30-50kpm CTC Software skills required : AutoCAD ( Mandatory ), Preferred - Visio & REVIT Key Skills: - Hands-on Experience with software AutoCAD, MS Visio for designing AV drawings. Basic knowledge of audio and video conferencing hardware cable connectivity. Create technical AV drawings and system layouts for boardrooms, auditoriums, and entertainment venues. Support project managers by providing accurate AV schematics and documentation for installation teams. Creation of as-built drawings

Experience Experienced as a team lead role/service management of at least 5 years in NCR preferably in audio-visual helpdesk coordination Qualification- 3 Years Diploma/any bachelor's degree BE/Btech) preferred : Electronics/Electrical/ Electronics& telecommunication/computer science background Certifications: Certified by AVIXA or OEMs like Crestron/Cisco-VC/Switching/Wireless LAN/LG/Samsung/Poly Communication - English, Hindi/native Gender: Male Position Location -Noida Workday : 6d working, 9.30am-6.30pm (Mon-Sat) Travel requirement: As needed basis, must have own conveyance (bike/car) Budget : 6-10LPA CTC Software skills required : Strong Excel skills (charts, filter, sort, vlookup, etc), knowledge of CRM tools (Jira, etc) Key Skills: - Lead a team of 5-10 field and resident customer service engineers, service coordinators on a Pan India basis - NCR, Mumbai, Chennai, Bengaluru, Pune etc. Will be responsible to achieve highest customer satisfaction by meeting and exceeding service level agreements and customer expectations. He will also plan spares and standby equipment inventory, monitor spares consumption, meet customers for service feedbacks, connect with Brands/OEMs for technical support and RMAs (Return Merchandize authorization) during and outside warranties. He shall also be responsible for site surveys, BOQs (Bill of Quantity) for existing customers expansion needs and travel across locations on need basis. Will achieve timely customer AMC contracts renewals/signing up for AMCs post warranty. He may be required to render adequate technical assistance for break-fix calls/upgrades of software etc. Will report to VP Business/CEO Must have serviced enterprise/MNC customers with rooms exceeding 100+ and handled VC solutions and Cafeteria/Townhalls AV Must have basic programming (C++) skills

Experience 1 to 3 years Qualification -3 Years Diploma/BSc IT -Electronics/ Electronics& telecommunication/computer science Communication -English, Hindi/native Preferred Location: Gurgaon and South Delhi Budget 30-45kpm CTC Key Skills: - Coordination with the PMC team and other entities to do the project AV cables pathway, containment, electrical, and data port route clearance. Video conferencing device and application -Cisco, HP poly, Logitech, Crestron, Extron, Microsoft team, Zoom, Cisco Webex, and Google Meet device installation and configuration Audio device and application- Biamp, QSC, Bose, Yamaha, Extron, Haman BSS, Shure, Kramer, and Xilica device installation, configuration, and basic programming. Video Switching device and application - Crestron, Extron, Kramer, Lightware, installation, and basic configuration. Video End Display-Projector, video wall, and Active LED-Samsung, LG, Sharp NEC, Panasonic, Barco, Epson, and Sony. Audiovisual over IP-Crestron, Extron, Kramer, Lightware, and ZeeVee. Dante/AES67 Audio over IP technology. Control and graphics user interface Software -Crestron, Extron, Kramer, and AMX software basic knowledge to configure and upload the program. Basic Knowledge of Computer Networking and IP address.

Experience: 1-6 years In Audiovisual services/Project Qualification : 3 Years Diploma/ any bachelor's degree. preferred : Electronics/Electrical/ Electronics& telecommunication/computer science background Communication -English, Hindi/native Gender: Male only Location - resident of Gurgaon/South Delhi (as customer site is in Gurgaon) Travel requirement: Should be willing to travel to project sites locally in NCR and other cities as needed on short notice for 1-2 weeks Budget : 30-50kpm CTC Software skills required : Strong Excel skills (charts, filter, sort, vlookup, etc), software updates, Basic control systems Programming, VC configuration Key Skills: - Install, configure, and maintain AV equipment, including projectors, digital displays, audio systems, digital signage, Active LED, Sound masking, PA System, and video conferencing solutions. Performed testing and troubleshooting for AV setups in corporate and educational environments. Manage inventory, procurement, and vendor coordination. Basic knowledge of IP networking, Crestron/Extron/AMX/Kramer controlling programming. Basic Knowledge of Biamp, QSC, BSS, Shure, and Xilica Audio digital signal programming. Basic knowledge of Soft Videoconferencing application setup like Microsoft Team, Zoom, Webex, and Google Meet. Diagnose and resolve AV system issues Provide end-user training on AV system operation and best practices. Document service reports, technical procedures, and system configurations. Assist in system upgrades Assist in the setup and operation of AV systems for live events and corporate meetings. Perform routine maintenance and troubleshooting for AV equipment.

Education : BE/B. Tech Must have skills: Android, Streaming, C Job Description: We are seeking a proactive and enthusiastic individual to join our team as an Streaming/Airmedia Software Development Engineer. This role offers a unique opportunity to work on cutting-edge technologies and contribute to the development of video conferencing and streaming solutions. Responsibilities / Job Descriptions 1. Daily activities will include the full software development life-cycle of design, develop, modify, test, debug, and support. 2. Work closely with other engineers. Technical skills required : Proficiency in programming languages (C/C++ or Java) Communication networks and protocols (Ethernet, TCP/UDP/IP, etc). Experience with multimedia frameworks (gstreamer) and streaming protocols (eg, RTP, RTSP, HLS, MPEG-DASH) . Experience with Android s graphic stack including SufaceFlinger, Hardware Composer and BufferQueue. Experience with video rendering framework like MediaCodec, OpenGL ES or Vulkan. Experience with Android s HAL, HIDL/AIDL layer and Treble-compliant system designs. Strong debugging and problem-solving skills Excellent communication and interpersonal skills Meticulous attention to detail and strong organizational sense Motivated with the ability to work independently as we'll as part of a team

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Sr. Associate Director, Technology Management In this role, you will: Managing the deliveries under Wealth and Premier Solutions including initiation, approach, budgets, risks, issues, building stakeholder buy-in around the project plan, commitments and changes to the system resulting in the final delivery. Responsible for following methodologies and governance using standard project management tools and working closely with delivery managers and team across business units. Supporting Technology teams to manage delivery proactively, balancing scope, schedule, resourcing, dependencies, communications, and budgets. Providing management to maintain a focus on how the project aligns to wider program objectives, where appropriate, and to the change portfolio across HSBC Responsible for ensuring timely project reporting, risks, issues, and dependencies to the management, stakeholders and steering committees. Making recommendations to influence decision-making in order to maintain progress towards delivery and benefits realisation. Ensuring adherence to standard controls thru Non-Functional Requirements and drive teams to achieve compliance and framework, capability management, security controls and technology architecture designs. Establishing effective governance and controls, in line with Business Transformation Framework, and co-ordinating cross DevOps and cross Global Business/Global Functions delivery Requirements To be successful in this role, you should meet the following requirements: Essential skills for this role include but is not limited to knowledge around Retail Banking products, Vision plus, conversant on various surround teams and applications supporting this space such as HUB, staff channels, customer channels, messaging, utilities, alerts, operations, BI systems, external interfaces like Visa, MasterCard, Idemia, Loyalty partners etc. along with knowledge on products, features and services offered. A minimum of 8+ years of Technology Project/Program/Delivery management experience preferably within WPS technology. Experience of managing 3rd party vendor agencies and consultancies Have experience working with Agile lifecycle, tracking and process management tools, e.g. Rally, JIRA Ability to work in an unstructured and changing environment, competent at managing an ever-changing backlog and can pivot on strategy and priorities when business needs arise Working with requirements gathering and journey mapping, working directly with business stakeholders. Able to articulate how these requirements are elaborated and validated Customer focused, results-based approach, able to deliver to deadlines. Understanding of how the changing regulatory environment has impacts on Cards Technology product design process Good knowledge of IT policies and practices combined with IT hardware, software, operations, and networks experience Excellent negotiation and diplomatic problem-solving skills to resolve issues across functional areas and between the organization and external parties. Proven ability to rapidly build relationships with key stakeholders, selectively communicating technical ideas to both technical and non-technical stakeholders Excellent communication skills and an understanding of how to work with global teams to be effective across video conferencing, email, messaging, time zones Ability to influence teams to think "outside" the box and look at solutions/approaches outside traditional comfort zones Able to broker agreement between IT and the business in a tactful and non-aggressive way Ability to question and reduce costs without impacting on quality of delivery Strong interpersonal skills. Energetic, positive attitude and team player, having a sense of urgency and enthusiasm in developing a best-in-class product. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.