Thinkersteps Technologies is an innovative technology solutions provider specializing in software development, data analytics, and digital transformation services.
Nagpur
INR Not disclosed
Work from Office
Internship
We are looking for a proactive and tech-savvy Customer Support Intern to assist our international clients. The ideal candidate should have a technical background, strong communication skills, and a willingness to work in rotational shifts. You will be responsible for supporting customers, finding potential leads online, and spreading awareness about our software product. Key Responsibilities: Customer Support: Handle queries from international clients via email, chat, and calls. Assist with product usage, troubleshooting, and technical guidance. Client Research: Use platforms like Google and LinkedIn to identify potential customers and reach out to them. Product Awareness: Educate potential and existing customers about our softwares features and benefits. Documentation: Maintain logs of customer interactions and issues in CRM systems. Feedback Collection: Gather and report customer feedback to help improve the product and user experience. Cross-functional Coordination: Collaborate with technical and product teams to address customer concerns. Requirements: Technical & Non-Technical background (IT, Computer Science, Engineering, etc.). Strong verbal and written communication skills in English. Willingness to work in rotational shifts (including night shifts for international clients). Ability to search and engage potential customers through Google and other platforms. Self-motivated, proactive, and customer-oriented.
Nagpur
INR Not disclosed
Work from Office
Internship
We are seeking a creative and detail-oriented intern to join our team as a RDLC Report Designer Intern . In this role, you will work closely with data analysts, researchers, and content teams to transform complex data and findings into visually engaging, easy-to-understand reports and presentations. This internship is an excellent opportunity for someone with a passion for design, layout, and visual storytelling to gain hands-on experience and contribute meaningfully to high-impact internal and client-facing documents. Key Responsibilities: Design, develop, and maintain RDLC reports based on project requirement. Collaborate with the team to understand data models and ensure accurate reporting. Work on data extraction, integration, and debugging for report accuracy. Document workflows and suggest enhancements for performance and presentation. Requirements: Completed a degree in Computer Science, IT, or related fields.(candidates currently pursuing a degree are not eligible) Familiarity with RDLC, SQL, Microsoft Visual Studio, and strong analytical skills. Attention to detail and teamwork abilities. Knowledge of C#, .NET, and report optimization techniques. Experience in data querying and visualization principles.
Nagpur
INR 0.5 - 1.75 Lacs P.A.
Work from Office
Full Time
We are looking for a proactive Client Calling & Support Executive to assist our international clients. The ideal candidate should have a good lead generation, technical background, strong communication skills, and to work in rotational shifts.
Nagpur
INR 10.0 - 15.0 Lacs P.A.
Work from Office
Full Time
Business Development Intern Business Development Intern J ob description We are looking for a proactive and tech-savvy Business Development Intern to assist our international clients. The ideal candidate should have a strong communication skills, and a willingness to work in rotational shifts. You will be responsible for supporting customers, finding potential leads online, and spreading awareness about our software product. This Internship period will be for 3-6 months. Key Responsibilities: Customer Support: Handle queries from international clients via email, chat, and calls. Assist with product usage, troubleshooting, and technical guidance. Client Research: Use platforms like Google and LinkedIn to identify potential customers and reach out to them. Product Awareness: Educate potential and existing customers about our software s features and benefits. Documentation: Maintain logs of customer interactions and issues in CRM systems. Feedback Collection: Gather and report customer feedback to help improve the product and user experience. Requirements: Pass Out candidates from BBA, MBA or B.Tech background Strong verbal and written communication skills in English. Willingness to work in rotational shifts (including morning & evening shifts for international clients). Ability to search and engage potential customers through Google and other platforms. Self-motivated, proactive, and customer-oriented.
Nagpur
INR 1.0 - 3.0 Lacs P.A.
Work from Office
Full Time
As a Software Tester Intern specializing in manual testing, you will play a critical role in ensuring the quality and reliability of our software products. Under the guidance of senior testers and software developers, you will learn to effectively identify, report, and track software defects, ensuring that our applications meet the highest standards of functionality, usability, and performance. Responsibilities: Develop and execute manual test cases based on project requirements, user stories, and design specifications. Identify, document, and report software defects using designated issue tracking systems. Provide clear and concise descriptions of issues, along with steps to reproduce. Perform regression testing to verify that previously identified issues have been resolved and that new changes do not introduce new defects. Collaborate closely with software developers, product managers, and other stakeholders to understand project requirements and ensure thorough testing coverage. Requirements: Education: Degree in Computer Science, Information Technology, or a related field. (NO Pursuing candidates will be preferred) Technical Skills: Strong understanding of software testing principles and methodologies. Familiarity with manual testing techniques and best practices. Experience with test management tools (e.g., Jira, TestRail) is desirable. Attention to Detail: Meticulous attention to detail, with the ability to meticulously follow test procedures and accurately document defects. Teamwork: Strong interpersonal skills and the ability to work collaboratively as part of a cross-functional team. Adaptability: Willingness to learn new technologies and adapt to changing project requirements and priorities.
Nagpur
INR 10.0 - 15.0 Lacs P.A.
Work from Office
Full Time
We are hiring Client Calling & Support Executive to help us reach out to potential jewellery business clients and assist them with our software solutions. Responsibilities: Search for jewellery businesses online via Google. Make outbound calls to introduce JewelSteps software. Maintain a log of calls, responses, and follow-ups. Provide basic customer support and resolve common queries. Assist the team with WhatsApp or email-based client communication. Requirements: Good communication skills in Hindi & English. Confident while speaking over the phone. Basic knowledge of using Google Search, Excel/Sheets, and WhatsApp. Willingness to learn and support the client servicing team. Preferred Candidates: Recent graduates. Backgrounds: Any (BBA, BA, BCom, BSc, etc.) Freshers with good speaking skills are welcome.
Nagpur
INR 2.0 - 4.0 Lacs P.A.
Work from Office
Full Time
We are looking for a motivated TeleSales Executive to join our team. In this role, you will make outbound calls to potential and existing customers, promote our products/services, handle inquiries, resolve complaints, and aim to meet sales targets. You will also be responsible for maintaining accurate CRM records and following up to ensure customer satisfaction. Responsibilities: Conduct outbound calls to prospective and existing customers to promote products or services. Respond to customer inquiries, resolve issues, and provide accurate information about our products or services. Maintain a high level of customer satisfaction through effective communication and problem resolution. Handle customer complaints, provide appropriate solutions, and escalate issues to the relevant departments if necessary. Keep accurate records of customer interactions, transactions, comments, and complaints using the company s CRM system. Meet daily, weekly, and monthly call quotas to ensure productivity targets are achieved with collection of sales revenue. Stay updated on product knowledge and industry trends to provide customers with accurate information. Follow-up with customers to ensure their satisfaction and encourage repeat business. Provide feedback to the management team on customer concerns, process improvements, and potential areas for product or service enhancement. Conduct outbound cold calls to present software product demo & try to convinced to convert in sales. Requirements: Proven experience in telemarketing or customer support roles. Excellent verbal communication and active listening skills. Strong interpersonal skills and the ability to build rapport with customers. Ability to multitask and prioritize in a fast-paced environment. Proficiency in using CRM software and other relevant tools. Goal-oriented with a focus on achieving targets and deadlines. Ability to handle challenging and stressful situations with a positive attitude. Strong problem-solving skills and attention to detail. Flexibility to adapt to changing tasks and responsibilities. High school diploma or equivalent; additional education or training in customer service is a plus.
Pune
INR 1.75 - 2.25 Lacs P.A.
Work from Office
Full Time
Sales & Marketing Executive drives software sales growth through lead generation, client demos, marketing campaigns, and territory travel (20–25 days/month), combining B2B sales and digital outreach to boost revenue and brand visibility. Perks and benefits Travel Allowances, Daily Allowances & Incentives
Pune
INR 1.25 - 2.25 Lacs P.A.
Work from Office
Full Time
Drive software sales via virtual channels. Handle demos, client needs, and lead conversion. B2B/SaaS sales preferred. Strong communication & regional language skills is must (Marathi, Hindi, Tamil, Telugu, etc.) required.
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