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6.0 - 11.0 years
8 - 12 Lacs
Mumbai, Delhi / NCR
Work from Office
Role Summary: As a National PCM , you will be the torch bearer of operational excellence, patient care standards, and team grooming across all Dr Batra's clinics nationwide. This leadership role calls for a dynamic professional who can champion patient experience, build and mentor PCM teams, uphold brand etiquette, track operational performance, and ensure streamlined clinic functionality all while setting benchmarks in communication, discipline, and professionalism. Key Responsibilities: Training & Development: Design and conduct PCM onboarding and refresher training programs. Standardize and implement patient interaction protocols, dress codes, and front-desk etiquette across clinics. Organize periodic workshops on communication skills, grooming, conflict resolution, and clinic SOPs. Mentor and upskill PCM teams to meet patient care and service standards. Clinic Operations Oversight: Monitor and audit clinic functioning to ensure adherence to company protocols. Work closely with clinic teams to maintain hygiene, upkeep, and patient-friendly environments. Ensure compliance with all clinical and operational policies at the national level. Patient Experience & Relationship Management: Set high standards for patient counseling, query handling, and grievance redressal. Design patient satisfaction trackers and feedback loops for continuous improvement. Team Management & Leadership: Oversee PCM performance across regions; identify high performers and training needs. Guide PCMs in handling PSEs and Therapists effectively. Promote discipline, ownership, and professionalism within the clinic teams. Business Operations & Revenue Monitoring: Monitor and track clinic-level revenue generation with inputs from the business analytics team. Identify gaps and suggest strategic inputs to improve performance. Coordinate with Regional Managers to ensure alignment with targets. Key Skills Required: Fluent & Polished Communication especially in English, both verbal and written Leadership & Team Building Active Listening & Patient-Centric Thinking Professional Grooming & Presentation Training & Mentoring Skills Assertive, Calm & Solution-Oriented Approach Multi-tasking with Operational Discipline Strong Analytical Acumen for Business Tracking Qualification & Experience: - Healthcare Experience Preferred Minimum Education: Graduate (Masters Degree preferred) Experience: 8+ years in clinic/hospital operations or service excellence roles, with at least 2 years in a leadership/training role Language: Must have excellent command over English Willingness to travel to clinics across the country (minimum 15 days a month)
Posted 2 weeks ago
4.0 - 8.0 years
8 - 10 Lacs
Bengaluru
Work from Office
Job Summary: We are seeking a proactive and experienced Training Manager to lead the end-to-end training strategy and execution for our Customer Service team. This role will be pivotal in enabling teams through onboarding, product/process training, skill development, compliance alignment, and performance coaching. The ideal candidate will be data-driven, collaborative, and have a deep understanding of frontline operational training in a fast-paced fintech or BFSI environment. Key Responsibilities: Training Strategy & Execution Design and deliver structured onboarding programs for new hires across Customer Experience. Conduct periodic Training Needs Assessments (TNA) to identify skill and knowledge gaps. Develop and maintain updated training materials: SOPs, LMS modules, simulations, assessments. Tailor training content for different functional teams empathetic handling for support, objection handling and pitching for sales, compliance and ethical recovery techniques for collections. Compliance & Process Quality Ensure training content is aligned with regulatory frameworks especially RBI norms, collections code of conduct, and fair practice codes. Collaborate with Quality and Compliance teams to integrate real-world learnings from call audits, escalations, and grievance redressals into training content. Embed compliance protocols and behavioral standards into daily team routines through coaching. Team & Stakeholder Management Lead a team of internal trainers or coordinate with external training vendors. Manage training calendars, track participation and completion via LMS or internal systems. Work closely with Collections, Sales, Support, Legal, and Product teams to ensure training relevance and effectiveness. Prepare and present training impact reports, engagement metrics, and ROI evaluations to leadership. Required Skills & Qualifications: Bachelor’s degree in Business, Communications, Education, or related field. 5+ years of experience in designing and delivering training in fintech, collections, sales, or BFSI environments. Demonstrated ability to train teams on sensitive and high-risk processes such as collections and recovery . Deep understanding of adult learning principles , instructional design , and behavioral coaching. Strong communication and facilitation skills, with an ability to influence across levels. Experience using LMS platforms , e-learning tools (e.g., Articulate, Moodle), and customer-facing systems like CRM, dialers, and chat platforms. Preferred Qualifications: Certification in Instructional Design , Train the Trainer , or Learning & Development . Understanding of financial products , credit lifecycle , loan collections , and regulatory compliance (RBI, KYC, fair recovery practices). Experience training hybrid or remote customer-facing teams.
Posted 2 weeks ago
4.0 - 9.0 years
5 - 6 Lacs
Rajahmundry, Vijayawada
Work from Office
Job Description Role - Branch Training Manager, Training - Business Impact Group, Tied Agency (L5) Education and Experience - Graduate, with 6-10 years of training experience Job Responsibilities - a) To manage training and development objectives of mapped employees and cluster. b) To ensure optimal training coverage to realized desired sales and product mix objectives. c) To plan training calendar and ensure execution as per plan and training needs and agreed agenda for month. D) IC38 Training for insurance agents. interested candidates could share resume with Jayanth.Panchagnula@kotak.com
Posted 2 weeks ago
1.0 - 2.0 years
3 - 3 Lacs
Noida
Work from Office
We are looking for a trainer: Qualifications & Skills Bachelors degree in Business, Marketing, HR, Education, or a related field Recruiting Resources+6Vintti+6Empire State AEX+6. 1 years of experience in sales training, enablement, or a sales role with practical coaching exposure Recruiting Resources. Excellent presentation , verbal, and written communication skills HR Blade. Strong analytical skills to evaluate training effectiveness and derive actionable insights Recruiting Resources Superb interpersonal and coaching capabilitiesempathy, active listening, adaptability—and the ability to inspire and motivate . Excellent organization and project management skills to juggle multiple programs and timelines . Certifications like CPTM, CPSP, or similar are advantageous Superworks. Preferred Experience Track record in high-growth or fast-paced environments Superworks. Experience scaling training across multiple geographies or global teams Superworks. Tools You’ll Use CRM platforms (e.g., Salesforce, HubSpot) LMS tools (e.g., Docebo, TalentLMS) Virtual training platforms (e.g., Zoom, Teams) Authoring tools (e.g., PowerPoint, Articulate) Analytics and reporting dashboards Meet- Yukti Contact number- 8920480002 Address- block- c. noida, sector 59, rebootxp
Posted 2 weeks ago
5.0 - 7.0 years
11 - 15 Lacs
Pune
Work from Office
The Lead Sales Capability Building is a strategic architect of sales excellence, responsible for empowering sales professionals with relevant training, skills development, and performance coaching. This role ensures that the sales force is equipped, agile, and continuously evolving to drive business growth. Key Responsibilities: Design and implement an effective sales onboarding and capability development framework, ensuring seamless integration and accelerated productivity for new hires in sales team. Develop and execute high-impact training programs that enhance consultative selling, negotiation, and customer engagement skills. Drive the creation and continuous refinement of sales playbooks, ensuring sales teams are equipped with winning strategies, messaging frameworks, and competitive intelligence. Establish a sales competency framework, identifying key skills, gaps, and growth areas to enhance individual and team performance. Facilitate Weekly and Monthly training programs for Sales team along with experts. Partner with sales leadership to shape a high-performance culture through coaching, enablement initiatives, and continuous learning programs. Qualifications : Bachelors degree in business, Human Resources, or a related field. 5+ years of experience in sales training, capability development, or performance coaching. Proven experience in designing and leading large-scale sales training pr ograms. Strong understanding of modern sales methodologies, consultative selling, and behavioral coaching. Ability to influence, inspire, and drive sales transformation at scale.
Posted 2 weeks ago
2.0 - 4.0 years
4 - 6 Lacs
Bengaluru
Work from Office
PURPOSE OF THE ROLE To develop / maintain a module as per the design KEY RESPONSIBILITIES AND ACCOUNTABILITIES 1. Participate in Customer calls and understand customer expectations 2. Provide Status reports to leads as per defined timelines 1. Understanding requirements of the modules/components assigned in-line with the overall project scope. 2. Prepare Unit test plan & cases and perform unit testing 3. Implementing/developing the code as per design. 4. Adherence to coding standards and guidelines 5. Ensure on-time quality delivery of allocated tasks 6. Compliance to SLK policies and procedures like Timesheet/Leaves management etc. 7. Assisting Senior Developer / Analyst & Designer in preparation of Integration Test Plan 8. Providing support during integration testing, system testing 9. Resolving any defects reported by peer reviews, independent verification and validation and testing. 10. Peer review 1. Quality of code as defined by the SLK Process 2. Contribute to re-usable of code / components 1. Team Collaboration 2. Learning initiatives as per the plan EDUCATION QUALIFICATION Engineering Graduate / BSc in Computer Science / Information Science or Equivalent MINIMUM EXPERIENCE REQUIRED 2 to 4 Yrs of IT experience in Development. DOMAIN/ FUNCTIONAL SKILLS SDLC understanding Engineering Concepts (Design and Programming) Programming languages and associated tools Development process and associated tools MS Office (word, Excel, Power point, visio, etc)skills
Posted 2 weeks ago
1.0 - 3.0 years
2 - 4 Lacs
Gurugram
Work from Office
Roles and Responsibilities Provide training to housekeeping staff on soft services, facility management, and hospitality standards. Develop and deliver customized training programs for new hires and existing employees. Conduct regular assessments and evaluations to measure employee performance and progress. Maintain accurate records of training sessions, attendance, and feedback. Desired Candidate Profile 1-3 years of experience in a similar role or related field (facility management, hospitality). Bachelor's degree in Hotel Management (B.A or BHM). Strong knowledge of soft services, facility management principles, and hospitality standards. Excellent communication skills with ability to train diverse groups effectively.
Posted 2 weeks ago
8.0 - 13.0 years
18 - 20 Lacs
Gurugram
Work from Office
• Must be a performer in sales and have a very successful track record of sales • Must have experience of HARD CORE SALES TRAINING and Sales Coaching • At least have worked on Regional role in Training • Total experience should have more than 8 years with leading organization • Have some exposure in Induction training in corporate office • Develops individual results by maintaining policy and procedure, providing coaching; conducting training sessions, developing outcome improvement resources • Improves training effectiveness by developing new approaches and techniques, making support readily available; integrating support with routine job functions • Must be Excellent in Power Point Presentation, preparing daily reports and different training tools. • Excellent Communication skills and interpersonal skills. Roles and Responsibilities • Must be a performer in sales and have a very successful track record of sales • Must have experience of HARD CORE SALES TRAINING and Sales Coaching • At least have worked on Regional role in Training • Total experience should have more than 8 years with leading organization • Have some exposure in Induction training in corporate office • Develops individual results by maintaining policy and procedure, providing coaching; conducting training sessions, developing outcome improvement resources • Improves training effectiveness by developing new approaches and techniques, making support readily available; integrating support with routine job functions • Must be Excellent in Power Point Presentation, preparing daily reports and different training tools. • Excellent Communication skills and interpersonal skills.
Posted 2 weeks ago
12.0 - 16.0 years
0 Lacs
haryana
On-site
As a Training Manager / Senior Manager at Policybazaar, you will be responsible for leading the training function for our dedicated field sales team. Your role will involve developing training strategies, implementing programs to meet employee learning needs, and organizing lead generation activities in corporates and other avenues. You will play a pivotal role in fostering a culture of continuous learning and improvement within our channel, creating opportunities for the sales force to generate leads effectively. Your key objectives will include developing and implementing training and development strategies aligned with organizational goals, leading a team of professionals to deliver high-quality training programs, identifying training needs through assessments and feedback, designing and delivering training using various techniques, evaluating training effectiveness, and managing training resources efficiently. In addition to these tasks, you will be responsible for maintaining the annual training calendar, overseeing the design of training materials, leading training sessions, collaborating with the marketing team for lead generation activities, monitoring training delivery, providing coaching to trainers, tracking training metrics, and staying updated on industry trends. To be successful in this role, you should have a Bachelor's degree in education, training, human resources, or a related field, along with at least 12 years of experience as a training manager. You should possess project management skills, strong leadership abilities, excellent communication and interpersonal skills, strategic thinking, and problem-solving skills. Preferred qualifications include advanced degrees in training and development, certification in training and development, knowledge of competency-based training, multilingual proficiency, and project management knowledge. If you are a strategic leader passionate about employee development and have experience in training management and talent development, we welcome you to apply for this role at Policybazaar. In addition to a competitive salary, we offer a collaborative work environment, opportunities for professional growth, and comprehensive employee benefits.,
Posted 2 weeks ago
0.0 - 2.0 years
2 - 4 Lacs
Navsari
Work from Office
SS Agarwal college is looking for Nursing Tutor to join our dynamic team and embark on a rewarding career journey. Develop and deliver nursing curriculum and training programs. Mentor and guide nursing students in clinical practice. Evaluate student performance and provide constructive feedback. Stay updated with the latest nursing practices and standards. Collaborate with healthcare professionals to enhance training programs.
Posted 2 weeks ago
1.0 - 6.0 years
12 - 15 Lacs
Ranchi
Work from Office
Leads organizational security strategy, leveraging military discipline and operational expertise to ensure safety and risk management. (Position open for "Ex-Army Officer") Skills Risk management Cybersecurity expertise Leadership and decision-making Regulatory knowledge Responsibilities Develop and implement security policies Monitor risk and ensure compliance Manage crisis and incident response Lead security teams and training Coordinate with law enforcement and regulatory bodies Job Location Base Salary 10th / 12th 1 Year Position: Chief Security Officer Thank you for submitting your application. We will contact you shortly!
Posted 2 weeks ago
0.0 - 1.0 years
3 - 6 Lacs
Gurugram
Work from Office
Management Trainee - E-Commerce: This role is responsible for managing theend-to-end ownership of product cataloguing cycles across multiple onlinemarketplaces. Key Deliverables (Essentialfunctions & Responsibilities of the Job) : Manage the complete cataloguing lifecycle across various marketplaces (e.g., Myntra, Flipkart, Amazon, Ajio). Handle listing, updating, and uploading of product specifications and data accurately across platforms. Maintain large seasonal product catalogues with a focus on completeness and consistency. Ensure high-quality, comprehensive, and accurate product content across all online channels. Oversee both individual and bulk listing of new products on e-commerce portals. Troubleshoot catalogue-related issues and contribute to reducing upload errors and turnaround time. Write compelling, clear, and conversion-driven product descriptions. Leverage new techniques and automation tools to improve catalogue creation efficiency. Monitor market trends and platform updates to identify listing or visibility opportunities. Share regular catalogue updates and performance reports with internal and external stakeholders. Key Skills Required Strong proficiencyin MS Excel and handling large datasets. Deep understandingof e-commerce platforms and product listing processes. Hands-on experienceacross the e-commerce operational lifecycle. Strong attention todetail and commitment to data accuracy. Ability to adaptand innovate in a fast-paced digital environment.
Posted 2 weeks ago
1.0 - 5.0 years
3 - 5 Lacs
Noida, Bengaluru
Work from Office
Job Title: Senior Executive Trainer Location: Noida Company: Decorpot Home Interiors Experience: 2 to 4 Years Industry: Home Interiors / Interior Design / Retail Employment Type: Full-time About Decorpot Home Interiors Decorpot Home Interiors is a fast-growing brand in the home interior space, offering customized, end-to-end design solutions. With a strong presence across multiple cities, we are committed to delivering high-quality design and customer-centric service that transforms spaces into dream homes. Role Overview We are looking for a dynamic and engaging Senior Executive – Trainer to support our growing team in Noida. The ideal candidate will have 2–4 years of experience in a training role, preferably in the retail or interior design industry. We also welcome candidates with a background in architecture or interior design who are passionate about learning and development. Key Responsibilities Deliver structured training programs covering onboarding, product knowledge, customer service, and sales skills. Design and customize learning modules for various teams including sales, design consultants, and operations staff. Collaborate with department heads to identify training needs and implement effective learning strategies. Track training effectiveness through feedback, assessments, and performance metrics. Regularly update content to align with evolving business goals and industry trends. Foster a culture of continuous learning and professional development across teams. Candidate Requirements Graduate in any discipline. Degree in Architecture/Interior Design is highly preferred. Certification in training, learning & development is a plus. 2 to 4 years of relevant experience in a training or coaching role. Experience in retail, lifestyle, fashion, electronics, or interior design industry preferred. Excellent communication and public speaking skills; ability to engage both individuals and groups. Comfortable delivering both in-person and virtual sessions. Proficiency in MS Office and presentation tools. Highly organized, proactive, and a team player with strong multitasking abilities.
Posted 2 weeks ago
3.0 - 6.0 years
5 - 8 Lacs
Kadapa, Vijayawada, Visakhapatnam
Work from Office
Office Manager. Career, Secunderabad, Vija ... yawada, Visakhapatnam, Vizianagaram, West Godavari, YSR Kadapa. Office managers undertake a range of functions to make sure the administration activities within an organization run smoothly. They may be responsible for the management of human resources, budgets, accommodation and property facilities and records. These functions can be performed at various levels ranging from junior through to upper management. Office managers may perform the following tasks: supervise and coordinate activities of staff interview job applicants conduct orientation programs for new employees administer salaries and work out leave entitlements be involved in staff training and development, the preparation of job descriptions, staff assessments and promotions prepare annual estimates of expenditure, maintain budgetary and inventory controls and make recommendations to management maintain management information systems (manual or computerized) locate suitable business premises and negotiate reasonable leasing agreements provide and maintain business premises and other facilities including plant machinery and equipment review and answer correspondence Provide secretarial or executive services for committees. Office managers may work for one person or a group of people. In some areas of employment, long hours of work and/or travel may be required. Personal Requirements Able to supervise Good oral and written communication skills Aptitude for working with computers Good organization skills. readmore
Posted 2 weeks ago
1.0 - 3.0 years
1 - 3 Lacs
Kochi, Kozhikode
Work from Office
Experience : 1 Year Job type: Part time No: of opening: 1(MALE / FEMALE) Roles & Responsibilities Take Quantitative Aptitude classes for competitive exams like CAT/GMAT/GRE/Placements etc. Superb academic delivery of the subject across different programs. Monitoring the academic progress Preparing learning materials. Academic advising and counselling for students Continuous development of the curriculum through assessments. Keep himself updated on pedagogy and content by interacting with fellow teachers and utilizing trainings and seminars. Course scheduling for various batches / session planning. Skills Required Profound knowledge of all topics in mathematics. Willing to take classes in multiple locations. Pleasant personality and should be patient. Maintain good relation with students. Communication skills Knowledge of exam patterns. Active listener. Qualifications UG: BSC Maths/ B. TECH/B. E - Any Specialization with an aggregate of 65% PG: M. TECH/MBA/MSC Maths - - Any Specialization with an aggregate of 65% Schedule : Day shift Education : Bachelor's (Required) Experience: Teaching: 1 year (Preferred) total work: 1 year (Preferred) Language: English (Required)
Posted 2 weeks ago
10.0 - 20.0 years
10 - 13 Lacs
Bengaluru
Work from Office
-Drive training excellence through refresher sessions -TTT programs, and skill gap analysis -Manage QA with scorecards, RCA, and KPI tracking -Lead trainers/QA analysts, collaborate with teams, and enhance learning outcomes with strategic planning Required Candidate profile 10+ yrs in Training, Quality, or CX with 4–5 yrs in leadership -Skilled in QA, audits, training methods, data analysis, and performance -Strong in communication, facilitation, stakeholder handling
Posted 2 weeks ago
2.0 - 7.0 years
3 - 8 Lacs
Kanpur, Lucknow, Agra
Work from Office
We are hiring Insurance sales trainer for one of leading Life Insurance company for trainning of Employyes in Banca channel. Candidates must have insurance sales trainning experience preferably in Banca channel. immediate to 30 days NP prefered.
Posted 2 weeks ago
3.0 - 8.0 years
7 - 8 Lacs
Kanpur, Lucknow, Agra
Work from Office
Hiring | Training Manager – Banca Leading Life Insurance company CTC: Up to 8 LPA Currently working in a training role in life insurance OR 3–4 years of experience in life insurance training Strong communication Contact: 7880298885
Posted 2 weeks ago
2.0 - 3.0 years
1 - 2 Lacs
Raipur
Work from Office
Job Description Job Title: RTO (Registered Training Organization) Coordinator Job Description The RTO Coordinator is responsible for overseeing the administration and management of a Registered Training Organization. This includes ensuring compliance with national training standards, managing training programs, developing educational materials, and supporting trainers and assessors. The RTO Coordinator plays a critical role in enhancing the quality of vocational education and training (VET) and ensuring that students receive high-quality education that meets industry standards. Job Responsibilities Ensure compliance with the Australian Skills Quality Authority (ASQA) standards and other regulatory requirements. Coordinate the development, implementation, and review of training and assessment strategies. Manage the scheduling of training sessions, assessments, and resource allocation. Assist in the recruitment, training, and performance evaluation of trainers and assessors. Develop and maintain course documentation, including training and assessment plans. Facilitate communication between stakeholders, including students, trainers, and industry partners. Monitor student progress and engagement, providing support and guidance as necessary. Conduct audits and assessments to evaluate the quality of training delivery and compliance. Maintain accurate records and documentation associated with training programs and student assessments. Prepare reports and data analysis for management review regarding training outcomes and compliance status. Assist in marketing and recruitment activities to attract potential students to training programs. Ensure a continuous improvement culture within the organization by implementing feedback mechanisms. Stay updated with industry trends, training packages, and educational innovations. Additional Details Working Hours 8.30 Hours Work Timing 10:30 AM-7:00 PM Job Requirements Gender All Qualification Graduation Language Hindi-Understand and Speak Excellent English-Understand and Speak Excellent Interview Details Priority Any Slot It will be change with respect to availblity of HOD Type Face To Face Company Details Client Of Cafyo Automobiles | Raipur, CG The company keeps their contact details confidential. You will be contacted once your profile is shortlisted.
Posted 2 weeks ago
4.0 - 5.0 years
13 - 17 Lacs
Surat
Work from Office
Candidate should be any Graduate and having 4 to 5 years training experience in sales and managing man power. Job timing : 10AM to 8PM. Salary : Negotiable for suitable candidates.
Posted 2 weeks ago
4.0 - 9.0 years
7 - 10 Lacs
Ludhiana, Amritsar
Work from Office
We are looking for a dynamic Retail Trainer to design and deliver in-store training programs that enhance staff performance, customer service, and sales effectiveness. Someone from Retail, Fashion, QSR, Food.
Posted 2 weeks ago
1.0 - 3.0 years
3 - 7 Lacs
Gurugram
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Institutional_Finance_Buy_Side_Others. Experience: 1-3 Years.
Posted 2 weeks ago
8.0 - 10.0 years
3 - 6 Lacs
Pune
Work from Office
Role The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way DO The trainer plays a pivotal role from start to end of the Domain training that includes the following: Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team Deliver Generic Domain Specific Modules along with up skilling resources on process. Structure On boarding Training requirements, Pre Process, Customer Visits etc. Ensure that all new employees go through the defined new learning path for their respective roles in the account Deliver pre-process and process training for new employees Support new hires during OJT and GO-live Provide refresher and remedial training for existing employees Ensure all regulatory requirements are complied with from time to time Maintain trainee data and information Generate training reports from time to time Support any administrative tasks like trainee roster and scheduling etc. Create/Customize training content for delivery Provide feedback and coaching to analysts on the floor Take ownership for improvement in analysts performance Analyze training needs for employees working for the account. Responsible for account level Training metrics Responsible for adhering to training standardization guidelines defined by the BU Training Function Responsible to work with ops to bridge gaps during training. Mandatory Skills: L&P Policy Acquisition & Servicing.
Posted 2 weeks ago
6.0 - 11.0 years
6 - 9 Lacs
Vadodara
Work from Office
Position : Senior Executive / Assistant Manager- HR Employment Type : Fixed Term Employment on ERDA Rolls initially for 03 Years, it will be regularised, based on performance. Location : Makarpura, Vadodara Qualification : MBA- HR, MHRM, MSW ( Full Time ) Experience Description ( Minimum 04 years to Maximum 11 years ) Should have experience of 04 to 11 years in Competency Development & Training and Development. Should have knowledge in Competency Development for GETs and DETs (Trainees) Key Responsibilities 1. Competency & Capability Building: - To Prepare comprehensive plan for competency development matrix. - To develop competency matrix for each position of all department. 2. Training & Development: - To prepare Annual Training Plan for all employees for Behavioural & Technical training. - To identify Training needs identification matrix. - To interact with HOD / HOS for planning and organizing the training programs for all grade of employees and seek for their nomination. - To execute various Technical & Behavioural Trainings. - Organise Expert Lecture with co-ordination of all department on relevant Technical subjects. - Co-ordinate with Trainers and ensure proper infrastructure for conducting training programs. - Training Evaluation of Employees 3. Reviews of New Joined Employees & Trainees - Conducting periodic reviews for New Joined employees and Trainees. 4. Monthly Training MIS - Providing timely Training MIS to management on monthly basis and as and when called for. 5. Training Module in ERP/SAP - To use of Training Module in ERP for improvement of Training, Competency & Capability building. 6. PMS (Performance Management System) - To execute PMS cycle of Performance Planning, Mid-Year Review and Annual Review of employees. 7. Employee Engagement & HR Projects - To assist and work in various Employee Engagement event & HR activities. 8. To organise training, expert lecture within sanctioned budget. Skills required to perform above job effectively 1. Technical - Ability to measure and assess Employee Training Needs - Ability to work with employees at all levels - Planning, Organising and Conducting training 2. Behavioural - Highly customer centric, customer friendly with positive attitude, open to change and ready to learn. - Good Verbal and written communication skill. - To work under pressure and in demanding situation. 3. IT - Knowledge of Computers - MS Office. (Word, Excel and PowerPoint) - Working knowledge on ERP (Microsoft Dynamics NAV Preferred)
Posted 2 weeks ago
3.0 - 8.0 years
4 - 5 Lacs
Jaipur
Work from Office
We are hiring Trainer for a Premium Jeans Brand Outlet based in Jaipur. candidates with minimum 3 years experience in retail training can apply. Job Title: Trainer Location: Gopalbari, Jaipur Experience: 3+ Years Qualification: Any graduate CTC: Upto 5.5 LPA Job Summary We are seeking a dynamic and passionate Retail Trainer to join our team. The ideal candidate will be responsible for designing and delivering training programs that enhance the skills and performance of our retail staff. This role is pivotal in ensuring that our team members are equipped with the necessary knowledge and skills to provide exceptional customer service and drive sales. Key Responsibilities Training Program Development: Design and implement comprehensive training programs covering product knowledge, customer service, sales techniques, and store operations. Onboarding: Conduct orientation sessions for new hires, ensuring they are well-integrated into the company culture and understand their roles and responsibilities. Continuous Learning: Organize regular training sessions and workshops to keep staff updated on new products, promotions, and company policies. Performance Evaluation: Assess the effectiveness of training programs through evaluations, feedback, and performance metrics. Provide constructive feedback to employees and identify areas for improvement. Collaboration: Work closely with store managers and the HR department to identify training needs and develop tailored programs. Reporting: Maintain accurate records of training activities, attendance, and outcomes. Prepare reports for management on training effectiveness and employee progress. Skills: Excellent communication and interpersonal skills. Strong organizational and time-management abilities. Proficiency in using training tools and e-learning platforms. Ability to motivate and inspire team members. Fluency in English and Hindi; knowledge of regional languages is a plus. Compensation & Benefits Salary Range: upto 5.5 Lakhs per annum, depending on experience and qualifications. Additional Information Travel: Willingness to travel to various Levi's store locations across the region for training sessions and evaluations.Jobed.ai Work Schedule: Flexibility to work weekends and holidays as per retail store requirements. For further assistance contact/whatsapp: 9354909515 or write to kajal@gist.org.in
Posted 2 weeks ago
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