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17 Job openings at MARKS & SPENCER (M&S)
About MARKS & SPENCER (M&S)

At M&S, we're dedicated to being the most trusted retailer, prioritising quality and delivering value. Every day, we bring the magic of M&S to our customers, whenever, wherever and however they want to shop with us. For over a century, we've set the standard, doing the right thing and embracing innovation. Today, with over 65,000 colleagues serving 32 million customers globally, we're putting quality products at the heart of everything we do. Tomorrow holds boundless opportunities with us. We're pioneering digital innovation and shaping the future of retail where our values drive every action. We stay close to customers and colleagues, always curious and connected. Our decisions are bold, our actions ambitious. Transparency is paramount, with straightforward, honest communication. We're constantly innovating, always striving for the best. Our focus is on aiming higher and winning together, combined with wise financial decisions to secure our future. Join us at M&S to shape the future of retail.

Buyer - Menswear

Gurugram

2 - 7 years

INR 9.0 - 10.0 Lacs P.A.

Work from Office

Full Time

Job purpose: Seasonal Buying from the International Range for all M&S India stores, our website and External Partners. Identifying sales opportunities & product gaps, addressing the same via product development in collaboration with the UK team or Sourcing team. Order tracking management for Import and domestic orders. Analysis of product performance at Range, Subrange, Trend and style Level. Keeping a close eye on external trends and competition for Market mapping. Role & responsibilities Drive product strategy by supporting Buyer for managing end to end product lifecycle. Seasonal and top-up order closures in sync with the Buyer for international orders Seasonal and top-up order closures in sync with the Buyer, designer, and Sourcing team for domestic orders Review sales patterns and share product feedback with stakeholders for new product development, Top up orders and/or preponing deliveries. Margin Negotiation with sourcing team for localized lines Analyse seasonal product performance, provide lesson learnt for every season and action point for the upcoming season. Study WGSN trends, Runways along with Competition to give trend Feedback. Manage Fulfilment tracking for every Season Launch including, but not limited to, key Marketing/window lines. Manage Visual Sell Thru Review Product Lifecycle and give feedback to trader and Buyer. Analyse sales to provide insights and proposals for driving future sales to Merchandisers and Traders Ensuring effective two- way communication with SCM and Sourcing team for Order Tracking of import and domestic orders Market visits for identifying Product gaps and competition analysis. Effective Coordination with cross functional teams to drive Product business- Retail, Ecommerce, Marketing and VM Exploit new systems and processes to optimize business. Product data enrichment in the central documents for data hygiene which can be used for further analysis. Key relationships and stakeholders: Sourcing team Supply Chain Teams Retail & VM Team Marketing Team Internal Ecommerce teams for M&S.in and digital partners Finance and Accounts Team Education and Work Experience: Graduate in Fashion Management/Retail 2-5 years of experience in product Buying in Apparels Proficient of MS-Office Good understanding of trend analysis and range development Why Join Us? Be associated with a reputed brand. Gain valuable experience in a dynamic recruitment role. Opportunity to work in a collaborative and fast-paced environment. Contact Information: If you are interested, please share your updated profile and you can connect with Kajal Fulwani on fulwanikajal8@gmail.com

Manager - Buying

Gurugram

5 - 9 years

INR 17.0 - 20.0 Lacs P.A.

Work from Office

Full Time

Job purpose: To develop Business Unit (BU) strategy for the season with the (BU) merchandiser. To build the right offer to suit the customer profile and maximize full price sell through. To deliver in-season actions that maximize sales and profit opportunities Reporting to: Chief Manager - Buying Technical Skills Required: OTB Planning, Sell Thru, Range Planning Role & responsibilities To formulate a detailed plan on the products to be offered each quarter. Range presentation to sign off the BU plan with Buying and Merchandising Head Booking quantities of products to meet launch and respond to in season variables Generating analysis to be able to support buying decisions Reacting to sales Information and working with suppliers to revise production flows and maximize sales. Agreeing and reviewing targets for sales, margin, stock, commitment and availability. Assisting operating plan review and lessons learnt Completing catalogue intentions and IRP Managing the plans for all markdown periods Agreeing the range production plan with the manager and monitoring with suppliers Working with the supplier for the prompt input of flows to ensure alignment between production and commitment Production plans to manage MSI capacity Provide information to retail team to allow them to provide layout plans to stores Providing input into price point strategy for ranges Maintaining awareness of competitions product offer Planning, optimizing and reviewing the catalogue by shape of the chain. implementing and exploiting new systems and process Preferred candidate profile Experience in Menswear or Womenswear Fast Fashion Category . Local product development to address local requirements, gaps in the offer and margin opportunity Flow and phasing planning Product bought to plan Product delivered to critical path Managing the catalogue plan Plan to develop shorter lead time product in season Develop value fashion for tier 2 markets Work with VM and Marketing deliver and highlight the ‘look’. Maximize product opportunity in ‘peak selling’ e.g. gifting in Why Join Us? Be associated with a reputed brand. Gain valuable experience in a dynamic recruitment role. Opportunity to work in a collaborative and fast-paced environment. Contact Information: If you are interested, please share your updated profile and you can connect with Kajal Fulwani on fulwanikajal8@gmail.com

Chief Manager - CRM and Loyalty

Gurugram

12 - 18 years

INR 35.0 - 37.5 Lacs P.A.

Work from Office

Full Time

Job Purpose: The Chief Manager CRM & Loyalty will Lead the M&S India CRM program to enhance customer loyalty and accelerate business revenue growth. Role & responsibilities CRM and Loyalty Responsible for leading the customer loyalty program for the organization. Augment the M&S India Loyalty program by studying effectiveness of all elements, benchmarking key brands across the world and coming up with out of the box ideas. Drive Loyalty enrolment & retention by creating focused efforts to build communication strategies for Loyalty customers and enhancing the loyalty program. Design and develop Marketing campaigns that are data-driven and segment-focused with accountability for the effectiveness of the campaigns - focused on retaining customers, increasing customer purchase frequency to boost revenue at a healthy ROI Campaign Planning (with close coordination with Buying & Merchandising and Retail) on the basis of Business requirement and Customer Data analytics Manage program performance and customer behavior through customer segmentation, program and campaign level impact (return on investment and profitability) Annual & monthly budget planning Own the Omni-channel strategy, tactics and delivery of communication plan using various media channels Manage & enhance the CRM Omni-channel marketing set-up, Data Mart and SVOC by co-ordination with internal & external stakeholders Customer Life Cycle Management Enhance CLM program by modifying automated journeys, adding new triggers and communication channels and developing Machine Learning models. Monitor efficacy of all CLM offers and evaluate ROI Conceptualize and atomization of CLM rules on the basis of Micro Segmentation of customer purchase behavior. Customer Insight and Data Analytics Uncover business insights on the basis of Customer Purchase pattern, identifying different problem areas and conceptualizing different programs to address it. (Low frequency, New to repeat, Lapse and Dormant program, Fencing High Value and High Frequency Customers). Provide business level insights beyond the CRM function to inform organizational strategy. Lead cross-functional projects using advanced data modeling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities. Business Analysis at BU Level/store level to address specific issues and develop strategy to increase active base and loyalty base sale In depth analysis and ROI calculation for all CRM activities Lead the development of data models, reporting systems, data automation systems, dashboards and performance metrics support that support key business decisions. Conceptualize consumer research internally and externally to uncover the core consumer motivations behind the data points. Creative Development Develop engaging content related to loyalty by working with internal and external creative teams Design Creative A/B tests to optimize communication Coordinate to ensure timely delivery and execution of the creatives made Team Management Manage the performance of the team set annual performance goals, monitor performance and provide constructive feedback to improve performance. Identify their training and development needs and ensure their fulfilment Develop and mentor team to move to the next higher level of job through career planning and develop a development chart Ensure compliance to Company policies and values. Preferred candidate profile: 12+ years of experience in consumer-driven loyalty marketing. Why Join Us? Be associated with a reputed brand. Gain valuable experience in a dynamic recruitment role. Opportunity to work in a collaborative and fast-paced environment. Contact Information: If you are interested, please share your updated profile and you can connect with Kajal Fulwani on fulwanikajal8@gmail.com

Regional Manager - ROW

Pune

10 - 16 years

INR 20.0 - 25.0 Lacs P.A.

Work from Office

Full Time

About the job The Regional Manager is accountable for the overall operational, commercial, and people performance of a cluster of retail stores within a defined geographic region. The roles primary objective is to drive sales and profitability while ensuring brand standards, exceptional customer service, and consistent team development across all locations. Role Responsibilities Sales & Commercial Performance Deliver seasonal visual merchandising and store layouts in alignment with brand guidelines. Set and cascade regional sales targets; monitor store performance and implement corrective actions as required. Conduct merchandise analysis in collaboration with store teams to optimize assortments and drive sell-through. Leverage footfall, conversion rates, and SKU-level data to identify growth opportunities and emerging trends. Ensure timely and accurate implementation of pricing, promotions, and catalogues across all locations. Store Operations & Standards Ensure consistent execution of operational processes and customer service standards across the region. Conduct regular store visits to review visual merchandising, stock accuracy, and service quality. Oversee timely store openings and adherence to project timelines for new stores and refurbishments. Lead the implementation of marketing initiatives and promotional campaigns across all stores. Enforce compliance with brand guidelines, mystery shopping expectations, and audit standards. Profitability & Cost Control Review P&L statements with store managers and take appropriate actions to enhance profitability. Monitor and control operational costs, utilities, and consumables. Approve capital expenditures related to store maintenance and improvements. Minimize shrinkage by ensuring compliance with stock protection measures and system accuracy. People Management & Development Line-manage store managers, providing coaching to drive performance, engagement, and accountability. Drive team capability through structured training, on-the-job development, and regular performance feedback. Cultivate a culture of recognition, ownership, and exceptional customer service. Align team goals with business strategy and brand objectives. Customer Experience & Brand Integrity Embed a strong customer service ethos that consistently exceeds expectations. Use customer insights and store-level feedback to enhance service delivery and influence policy updates. Improve key metrics such as Net Promoter Score (NPS), customer feedback ratings, and satisfaction levels. Ensure brand consistency through staff grooming, store presentation, and adherence to VM guidelines. Key Deliverables Profitable and brand-compliant stores with strong operational efficiency. Consistent adherence to customer service excellence and visual merchandising standards across the region. Minimized shrinkage, accurate inventory control, and efficient stock management. Highly engaged and capable store teams with low attrition and high team morale. Regular achievement of sales targets, conversion metrics, and customer satisfaction goals. Why Join Us? Be associated with a reputed brand. Gain valuable experience in a dynamic recruitment role. Opportunity to work in a collaborative and fast-paced environment. Contact Information: If you are interested, please share your updated profile and you can connect with Kajal Fulwani on fulwanikajal8@gmail.com.

Chief Manager - Product & Buying

Gurugram

8 - 13 years

INR 30.0 - 35.0 Lacs P.A.

Work from Office

Full Time

Role & responsibilities Develop and implement detailed seasonal product plans, aligned with business goals. Present range and sign off Business Unit (BU) plans in coordination with the Buying and Merchandising Head. Book product quantities to support launches and adapt to in-season sales trends. Analyze sales data to support informed buying decisions. Work closely with suppliers to revise production flows based on sales performance and maximize sell-through. Set and review targets for sales, margins, stock levels, commitments, and availability. Contribute to the operating plan review and capture key learnings for future planning. Manage catalogue intentions and the In-Range Presentation (IRP). Lead planning and execution for all markdown and promotional periods. Monitor supplier performance and ensure timely agreement and alignment on range production plans. Coordinate with suppliers for flow inputs to maintain alignment between production and commitments. Manage production plans to optimize Merchandise Stock Index capacity. Collaborate with the Retail team by providing inputs for store layout planning. Contribute to pricing strategies for new ranges. Maintain competitive awareness and monitor product offerings in the market. Plan, optimize, and review the product catalogue in alignment with store formats and chain performance. Lead implementation of new systems and processes for improved efficiency. Preferred candidate profile Create and execute the departments Operating Plan. Select relevant products from the M&S global catalogue to capture trends, drive volume, and meet customer demand. Lead local product development to address market gaps, regional requirements, and margin improvement opportunities. Plan and manage flow and phasing of stock to ensure timely product availability. Ensure buying is aligned with approved plans and meets critical path timelines. Drive in-season development of short lead-time products to improve responsiveness. Develop and scale 'value fashion' lines for Tier 2 markets. Collaborate with Visual Merchandising and Marketing to deliver compelling in-store looks and storytelling. Good to have: Experience in Lingerie or Womenswear category. Why Join Us? Be associated with a reputed brand. Gain valuable experience in a dynamic recruitment role. Opportunity to work in a collaborative and fast-paced environment. Contact Information: If you are interested, please share your updated profile and you can connect with Kajal Fulwani on fulwanikajal8@gmail.com.

Manager - Business Solutions - IT Digital

Gurugram

7 - 12 years

INR 15.0 - 20.0 Lacs P.A.

Work from Office

Full Time

Job Summary We are seeking an experienced AWS DevOps Engineer with a strong background in AWS middleware services and MongoDB Cloud Infrastructure Management . The ideal candidate will be responsible for designing, implementing, and maintaining scalable, secure, and highly available cloud infrastructure while ensuring seamless CI/CD pipelines and automation. Role & responsibilities Design, deploy, and manage AWS cloud infrastructure with a focus on middleware services (e.g., API Gateway, Lambda, SQS, SNS, ECS, EKS). Implement and maintain MongoDB Atlas or other cloud-based MongoDB solutions, ensuring high availability, performance, and security. Develop and optimize CI/CD pipelines using AWS CodePipeline, Jenkins, Bitbucket, GitHub Actions, or GitLab CI/CD . Automate infrastructure provisioning using Terraform, CloudFormation, or AWS CDK . Monitor and troubleshoot cloud infrastructure using AWS CloudWatch, Prometheus, Grafana, or ELK Stack . Ensure security best practices by implementing IAM policies, VPC configurations, encryption,certificate and compliance controls . Collaborate with development teams to optimize application performance, scalability, and reliability. Manage containerized environments using Docker, Kubernetes (EKS), or AWS ECS . Perform database administration tasks , including backups, indexing, sharding, and performance tuning for MongoDB. Participate in on-call rotations for incident management and resolution. Preferred candidate profile 7+ years of hands-on experience in AWS DevOps with expertise in middleware services . Strong experience in MongoDB Cloud (Atlas) administration , including deployment, scaling, and performance optimization. Proficiency in Infrastructure as Code (IaC) tools like Terraform, CloudFormation, or AWS CDK . Experience with CI/CD tools (Jenkins, AWS CodePipeline, GitHub Actions, GitLab CI/CD),Bitbucket. Strong scripting skills in Python, Bash, or PowerShell . Knowledge of containerization & orchestration (Docker, Kubernetes, ECS/EKS). Familiarity with monitoring & logging tools (CloudWatch, Prometheus, Grafana, ELK). Understanding of networking, security, and compliance in AWS (VPC, IAM, Security Groups, KMS). Excellent problem-solving skills and ability to work in a fast-paced environment. Preferred Qualifications AWS Certified DevOps Engineer Professional or AWS Solutions Architect certification. MongoDB Certified DBA or Developer certification. Experience with serverless architectures (AWS Lambda, Step Functions). Knowledge of multi-cloud or hybrid cloud environments . Why Join Us? Be associated with a reputed brand. Gain valuable experience in a dynamic recruitment role. Opportunity to work in a collaborative and fast-paced environment. Contact Information: If you are interested, please share your updated profile and you can connect with Kajal Fulwani on fulwanikajal8@gmail.com.

Chief Manager - Business Development

Gurugram, Bengaluru

12 - 18 years

INR 30.0 - 35.0 Lacs P.A.

Work from Office

Full Time

Role & responsibilities Up-to-date analysis of the retail environment & competition in existing and potential territories. Strategic processes which are relevant, actionable and aligned to the overall Group Strategy and which deliver tangible and intangible benefits for new and existing businesses. Use of appropriate external, independent sources of information to assess the opportunities for territory expansion. An Operating Plan process which aligns commercial goals across the India business and has robust and consistent measures of success. Accurate, timely and actionable Management Information reflecting the key commercial indicators. A coordinated risk management process which supports the strategic growth of the India business. Provide a detailed city study of the recommended cities detailing where the different micro markets are, the customer demographics, what retail space is available and what the competition are currently doing/planning to do in that city. Plan and deliver the no. of stores and size of stores in conjunction with the format strategy, supporting the financial case. Financially and strategically evaluate schemes prior to presenting them to the Head of Property for approval. Manage the capital approval process. Negotiate and close property deals to deliver the required number of profitable stores to fulfil the rolling 5-year plan in line with the required return on capital. Manage relationships with developers, property agents and landlords to ensure M&S is seen as a key brand to sign within the Indian retail market. Evaluate stores following their opening and be held accountable for the profitability versus the projected numbers presented to the Head of Property during approval process. Manage the lease renewal process for the existing stores in the region ensuring guarantee of tenure. Deliver the Tier I and Tier II strategy. Manage the process from board approval to opening in a timely and cost effective manner in line with the brand principles, agreed ways of working and approved CAPEX. Ensuring all 3rd party suppliers have a clear contract in place with a clear service level agreement which adheres to our corporate social responsibility principles and performance measures. Ensure each contract is measured to ensure value for money and compliance of our terms of business Preferred candidate profile - Experience in business expansion for South & West region. - Preferred Location: Gurgaon Office Why Join Us? Be associated with a reputed brand. Gain valuable experience in a dynamic recruitment role. Opportunity to work in a collaborative and fast-paced environment. Contact Information: If you are interested, please share your updated profile and you can connect with Kajal Fulwani on fulwanikajal8@gmail.com.

Area Manager - East

Kolkata

8 - 13 years

INR 20.0 - 22.5 Lacs P.A.

Work from Office

Full Time

About the job The Area Manager is responsible for the day-to-day operational, commercial, and team performance of a defined group of retail stores within an assigned area. The role is execution-focused, ensuring stores meet sales targets, maintain brand and service standards, and operate efficiently with engaged team. Role Responsibilities Sales & Commercial Execution Drive store-level sales by implementing seasonal visual merchandising and layouts as per brand guidelines. Monitor daily sales performance across stores; support store teams with corrective actions where needed. Assist in merchandise planning and provide inputs to improve assortment and stock mix. Leverage local store data (footfall, conversion, product performance) to support revenue growth. Ensure timely execution of promotions, markdowns, and pricing changes. Store Operations & Compliance Ensure operational consistency and compliance with standard operating procedures. Conduct frequent store visits to assess stock accuracy, service standards, and visual merchandising. Support store openings and minor refurbishments within the assigned area. Guide stores in implementing marketing and brand initiatives at the ground level. Ensure stores comply with audit, hygiene, and mystery shopper expectations. Profitability & Cost Control Review store-level P&L reports with managers and identify cost-saving opportunities. Monitor key expense heads such as manpower, utilities, and consumables. Recommend and oversee small-scale store maintenance or repair spends within approved limits. Ensure shrinkage is minimized by reinforcing stock management processes and loss prevention protocols. Team Management & Support Supervise and support Store Managers in day-to-day operations. Act as a coach to build team capability and ensure optimal staffing across stores. Encourage recognition and accountability, promoting a positive work environment. Collaborate with HR to support hiring, onboarding, and training within the area. Customer Service & Brand Standards Promote a strong customer-first culture across all stores. Review store feedback and customer complaints to drive service improvements. Maintain brand integrity through consistent store presentation, grooming, and adherence to VM standards. Key Deliverables Achievement of sales and service metrics across the area. Strong store-level operational compliance and SOP adherence. Improved profitability through cost controls and low shrinkage. Engaged and trained teams with high performance and low attrition. Positive customer experience and consistent brand presentation. Why Join Us? Be associated with a reputed brand. Gain valuable experience in a dynamic recruitment role. Opportunity to work in a collaborative and fast-paced environment. Contact Information: If you are interested, please share your updated profile and you can connect with Kajal Fulwani on fulwanikajal8@gmail.com

Manager - Retail Analyst and Communication

Gurugram

7 - 12 years

INR 15.0 - 20.0 Lacs P.A.

Work from Office

Full Time

Role & responsibilities Managing entire MIS & Data system including Reports & Dashboards. This role requires coordination with all stakeholders to manage various data collection & reports management. Closely working with Finance, B&M & HR team on timely projects and events at stores Responsible for target setting for Sales & Key retail metrics parameters on a monthly, quarterly & yearly basis. Monitoring the weekly, monthly, and seasonal, and manage weekly reports for the stores & Country. Requires good hands-on excel for specific & Adhoc data requirements. SAP & tools like (One Drive, Tableau, Power BI, etc.) experience during previous roles will be a plus. Preferred candidate profile Key Skills: Able to multitask, prioritize, and manage time efficiently Goal-oriented, organized team player, Self-motivated and self-directed Excellent interpersonal relationship skills Able to analyze data and sales statistics and translate results into better solutions. Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person. Intermediate computer skills, and experience with Microsoft Office Suite. Why Join Us? Be associated with a reputed brand. Gain valuable experience in a dynamic recruitment role. Opportunity to work in a collaborative and fast-paced environment. Contact Information: If you are interested, please share your updated profile and you can connect with Kajal Fulwani on fulwanikajal8@gmail.com.

Manager - Finance and Accounts

Gurugram

5 - 10 years

INR 20.0 - 25.0 Lacs P.A.

Work from Office

Full Time

Role & responsibilities Accounts Receivable Management: Oversee revenue accounting and reconciliation of e-commerce/Partner business/Store sales Ensuring internal financial controls on accounts receivables including driving collection efficiency Manage end-to-end accounts receivable functions PAN India, including team supervision and escalations. Negotiate with banks for favorable merchant transaction rates and cash pickup services. Ensuring Partner /Marketplace Reconciliations are up to date and timely escalation for any discrepancies. Financial Reporting & Controls: Review internal control systems to monitor cash and card collections, minimizing discrepancies. Conduct regular evaluations of PAN India transactions to ensure policy adherence. Audit & Governance: Ensure timely completion of Internal /Statutory audits areas relating to accounts receivable and Revenue accounting. Maintain financial document security and confidentiality. Ad hoc Responsibilities: Oversee e-voucher and gift card processes as needed. Ensure Revenue accounting guidelines are followed if any new channel is added. Ensuring UAT is done properly for any system changes. Support implementation of tax notifications and compliance requirements in coordination with the tax team. Preferred candidate profile CA is preferred. Strong knowledge of Accounts receivable, and financial reporting. Proficient in SAP, MS Office, and financial reconciliation tools. Excellent analytical, problem-solving, and leadership skills. Ability to develop and maintain exceptional client and vendor/customer relationships. Why Join Us? Be associated with a reputed brand. Gain valuable experience in a dynamic recruitment role. Opportunity to work in a collaborative and fast-paced environment. Contact Information: If you are interested, please share your updated profile and you can connect with Kajal Fulwani on fulwanikajal8@gmail.com.

Manager - Sustainability

Gurugram

10 - 15 years

INR 20.0 - 25.0 Lacs P.A.

Work from Office

Full Time

Job Purpose: To strengthen the environmental agenda of protection and preservation of natural resources should take a leading role in developing and implementing a sustainability strategy. Role & responsibilities Build and maintain comprehensive sustainability initiatives and programs across the Company. Devising sustainability and CSR strategy to meet targets and to encourage best practices. Collect analyzes company-wide data on sustainability initiatives and programs and collaborate with key internal and external stakeholders to provide senior management with relevant analysis and recommendations on sustainability programs and reporting. Ensure HR planning and policy takes account of and reflects the companys agreed sustainability and CSR policy. Developing and executing sustainability and CSR programs as well as conducting periodic program reviews to assess outcomes and effectiveness Acting as the focal point for the Company's CSR initiatives in the geography and building relationships with community partners and key stakeholders Staying abreast of relevant research, trends in the areas of focus, and promoting best practices Promoting employee volunteering initiatives in coordination with internal stakeholders Working with Marketing and PR teams to drive internal engagement and promote storytelling Driving budget & monitoring spending to deliver results in line with planned objectives Encouraging links between the company and educational or charitable groups Promote the M&S brand Behaviors and ensure company policy and procedures are followed: including behavior set out in the M&S Code of Ethics and ensuring the business complies with all relevant legislation, regulation, and good corporate governance practices. Responsible for physical & emotional wellness of employees. To create external partnership with outside brands. Coordinate with company external auditors and stakeholders for projects. Preferred candidate profile Sound understanding of environmental, economic, and social policies and practices Strong research skills and ability to analyze and interpret data to create reports Exceptional decision-making skills, demonstrating a strategic and objective approach to challenges and opportunities Demonstrated skills managing multiple priorities while maintaining poise in difficult situations Why Join Us? Be associated with a reputed brand. Gain valuable experience in a dynamic recruitment role. Opportunity to work in a collaborative and fast-paced environment. Contact Information: If you are interested, please share your updated profile and you can connect with Kajal Fulwani on fulwanikajal8@gmail.com.

Customer Service Associate (Retail)

Ernakulam, Hyderabad, Bengaluru

1 - 4 years

INR 1.0 - 2.25 Lacs P.A.

Work from Office

Full Time

Role - Sales Executive Location: Bangalore/Kerala / Hyderabad / Chennai Department: Retail Reports To: Store Manager Job Type: Full-time Gender - Male / Female Key Responsibilities: Greet and welcome customers in a friendly and engaging manner. Provide knowledgeable assistance with product selection, sizing, and styling. Maintain deep familiarity with current product lines, promotions, and brand values. Resolve customer issues, questions, and complaints promptly and professionally. Process sales transactions accurately using POS systems. Restock shelves, maintain merchandise presentation, and participate in visual merchandising tasks. Support fitting room operations and assist in organizing backstock and inventory. Uphold store cleanliness and organization standards. Assist with opening/closing duties as required. Collaborate with team members to meet or exceed sales and service goals.

Management Trainee - E-Commerce

Gurugram

0 - 1 years

INR 3.0 - 6.0 Lacs P.A.

Work from Office

Full Time

Management Trainee - E-Commerce: This role is responsible for managing theend-to-end ownership of product cataloguing cycles across multiple onlinemarketplaces. Key Deliverables (Essentialfunctions & Responsibilities of the Job) : Manage the complete cataloguing lifecycle across various marketplaces (e.g., Myntra, Flipkart, Amazon, Ajio). Handle listing, updating, and uploading of product specifications and data accurately across platforms. Maintain large seasonal product catalogues with a focus on completeness and consistency. Ensure high-quality, comprehensive, and accurate product content across all online channels. Oversee both individual and bulk listing of new products on e-commerce portals. Troubleshoot catalogue-related issues and contribute to reducing upload errors and turnaround time. Write compelling, clear, and conversion-driven product descriptions. Leverage new techniques and automation tools to improve catalogue creation efficiency. Monitor market trends and platform updates to identify listing or visibility opportunities. Share regular catalogue updates and performance reports with internal and external stakeholders. Key Skills Required Strong proficiencyin MS Excel and handling large datasets. Deep understandingof e-commerce platforms and product listing processes. Hands-on experienceacross the e-commerce operational lifecycle. Strong attention todetail and commitment to data accuracy. Ability to adaptand innovate in a fast-paced digital environment.

Customer Service Assistant

Kochi, Hyderabad, Bengaluru

0 - 5 years

INR 1.25 - 3.0 Lacs P.A.

Work from Office

Full Time

Mega Walk in Drive - Retail Industry - Marks & Spencer Job description Job Title: Customer Service Assistant ( Fashion Consultant/Sales Executive) Key Responsibilities: Greet and assist customers in a professional and friendly manner. Ensure achievement of sales targets assigned to the store. Ensure minimization of costs by controlling wastage, and handling merchandise properly To avoid shrinkage in the store Stay updated on the latest fashion trends and product knowledge. Ensure visual merchandising standards are adhered to and standards are maintained. Ensure merchandise is handled correctly through the correct stock management processes. Handle the responsibility of cashiering as and when needed. Follow company processes and guidelines for store operating procedures. Meet and exceed sales targets. Good communication and interpersonal skills. Requirements: Genuine passion for fashion and a keen eye for style. Good communication and interpersonal skills. Strong customer service orientation. Ability to thrive in a team environment. Previous experience] in a similar role is preferred but not mandatory. Interested Candidates can directly walk in to the below locations on the following dates - Timing - 10AM - 7 PM Bangalore Mall of Asia - 16th July 2025 Marks And Spencer Reliance India Pvt Ltd,239/240/275/89/1 Bytarayanapura Village, Yelahanka Hobli, Bangalore ,Karnataka 560092 Hyderabad Inorbit Mall - 18th July 2025 'LG-01-02-04,In-orbit Mall Rd, APIIC Software Layout,Cyberabad,Hyderabad-500081,Telangana Hyderabad City Capital - 21st July 2025 Sarath City Capital Mall, UGF-054,058 & FF 054-058,Kothaguda Village, Serillingampally Mandal, RR Dist, Hyderabad- 500084,Telangana Bangalore Koramangala Sony World 22nd July 2025 Marks& Spencer Reliance India Pvt.Ltd,No-1,3Rd Main, Ashwini Layout, Inner Ring Road,Kormangala,Bangalore-560034 Contact - 9560975339 / jesila.correya@mnscorp.net

Site Visual Merchandiser

Gurugram

2 - 5 years

INR 9.0 - 10.0 Lacs P.A.

Work from Office

Full Time

Job purpose: As a Website Visual Merchandiser, Primary responsibility will be to create visually appealing and engaging online shopping experiences that drive conversion and enhance the overall customer journey on our website. You will collaborate with various teams, including marketing, design, and merchandising, to curate and optimize product displays, promotions, and content on our website. Your creative skills and understanding of consumer behavior will be crucial in attracting and retaining customers and maximizing sales. Role & responsibilities: Curate and optimize product displays : Collaborate with the merchandising team to strategically curate and present product assortments on the website, ensuring effective visual merchandising techniques are applied. Promotions and Campaigns : Plan and execute promotional campaigns, including product launches, seasonal events, and sales initiatives. Coordinate with marketing and sales teams to align messaging and ensure consistent brand representation. Conduct market and trend research : Stay up to date with current market trends, consumer behavior, and the competitive landscape in the e-commerce industry. Utilize this knowledge to identify opportunities for improving the website's visual merchandising strategies and implementing industrys best practices. Visual Presentation Optimization : Collaborate with the design team to create visually appealing and intuitive online experiences that drive customer engagement and conversion rates. Continuously optimize site layout, navigation, and imagery to improve overall user experience. Shoot Management : Arrange Product shoots for our selected products which should be at par with the International standard. Enhance Navigation & Review Consumer Journey : Closely review consumer journeys from the Home/CLP to PLP to PDP pages. Plan navigation and focus on improving the conversion. Stay informed about web technologies : Keep abreast of emerging web technologies, UX/UI trends, and e-commerce platforms to propose innovative ideas and improvements for the website's visual merchandising capabilities. Analytics and Reporting : Utilize web analytics tools to monitor and analyze site performance, conversion rates, and customer behavior. Identify opportunities for improvement and develop data-driven strategies to increase sales & customer satisfaction Preferred candidate profile Proven experience in website visual merchandising, preferably in the e-commerce industry. Strong understanding of user experience (UX) principles and best practices. Knowledge of web analytics tools and ability to interpret data. Creative mindset with excellent graphic design and copywriting skills. Familiarity with HTML, CSS, and responsive web design. Strong attention to detail and ability to work on multiple projects simultaneously. Ability to collaborate effectively with cross-functional teams and meet deadlines. Strong analytical and problem-solving skills.

Customer Service Assistant (Retail)

Kochi, Hyderabad, Bengaluru

0 - 5 years

INR 1.5 - 3.0 Lacs P.A.

Work from Office

Full Time

Mega Walk in Drive - Retail Industry - Marks & Spencer Department: Customer Service Assistant Location: Kochi, Bangalore , Hyderabad Reports To: Customer Service Manager Education : 12th Pass Shift Timing : 8:00 AM - 10:30 PM ( any 9 Hours rotational ) Week Off : 2 days OFF ( NO "Saturday & Sundays") Job description Job Title: Customer Service Assistant ( Fashion Consultant/Sales Executive) Key Responsibilities: Greet and assist customers in a professional and friendly manner. Ensure achievement of sales targets assigned to the store. Ensure minimization of costs by controlling wastage, and handling merchandise properly To avoid shrinkage in the store Stay updated on the latest fashion trends and product knowledge. Ensure visual merchandising standards are adhered to and standards are maintained. Ensure merchandise is handled correctly through the correct stock management processes. Handle the responsibility of cashiering as and when needed. Follow company processes and guidelines for store operating procedures. Meet and exceed sales targets. Good communication and interpersonal skills. Requirements: Genuine passion for fashion and a keen eye for style. Good communication and interpersonal skills. Strong customer service orientation. Ability to thrive in a team environment. Previous experience] in a similar role is preferred but not mandatory. Interested candidates can come for the walk in Drive which is happening on below locations starts from 10 AM - 7 PM Bangalore Mall of Asia - 16th July 2025 Marks And Spencer Reliance India Pvt Ltd,239/240/275/89/1 Bytarayanapura Village, Yelahanka Hobli, Bangalore, Karnataka 560092 Hyderabad - Inorbit mall - 18th July 2025 LG-01-02-04,In-orbit Mall Rd, APIIC Software Layout,Cyberabad,Hyderabad-500081,Telangana Hyderabad - City Central - 21th July 2025 Sarath City Capital Mall, UGF-054,058 & FF 054-058,Kothaguda Village, Serillingampally Mandal, RR Dist, Hyderabad- 500084,Telangana Bangalore Koramangala Sony World - 22th July 2025 Marks& Spencer Reliance India Pvt.Ltd,No-1,3Rd Main, Ashwini Layout,Inner Ring Road,Kormangala,Bangalore-560034 Please contact - Jesila - 9560975339 / jesila.correya@mnscorp.net (For more details)

Assistant Procurement Manager

Gurugram

4 - 6 years

INR 12.0 - 13.0 Lacs P.A.

Work from Office

Full Time

Job Purpose: This individual will be a part of the central procurement team and assist in indirect procurement for Marks & Spencer (M&S). Individual should have experience in sourcing vendors and materials for spending categories like IT, Retail Consumables, SCM, Marketing, HR, Facilities etc. Role & responsibilities : The person will be responsible for managing indirect procurement for M&S India, covering a wide range of categories including IT (hardware, software, and services), HR and administration (HR consultants, insurance, travel agencies, HRMS, etc.), retail consumables (such as paper bags, stickers, hangers, uniforms, security, and housekeeping), as well as procurement support for supply chain, marketing, and other business functions. Writing and/or reviewing specifications for supplies and services, participate in technical discussions with stakeholders Pre-qualify vendor / suppliers based on vendor profile and market reputation for supplier assessments and selections, with the goal of obtaining optimized quality, cost, delivery and innovation for M&S. Manage RFP and participate in negotiations with suppliers. Co-ordination with vendors for quotations and comparing the quotes received Review and analyze bids to ensure adherence to procedures and policies and prepare techno-commercial comparatives for optimized procurement results. Compare and analyze finalized costs with market standards. Ensure optimization of M&S procurement systems; maintain global standards in procurement. Complete the procurement in committed timelines as per schedule Constantly seek out improvement of procurement processes and practices that eliminate non-value-added activity and incorporate relevant best practices. Communicates with Inter department employees / Vendors and assists in resolution of any open issues pro-actively. Should be well versed in Excel to analyze procurement data and generate analysis reports. Ensure procurement processes comply with company policies, Delegation of Authority (DOA), and audit requirements. Maintain accurate records of contracts, price agreements, and procurement logs. Preferred candidate profile Strong negotiation and Sharp Analytical Mindset Excellent verbal and written communication Proficiency in MS Excel, PowerPoint. Knowledge of procurement process Ability to work independently and manage multiple priorities Ethical & Compliant Problem-Solving Ability

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MARKS & SPENCER (M&S)

MARKS & SPENCER (M&S) logo

MARKS & SPENCER (M&S)

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Retail

London London

10001 Employees

17 Jobs

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