Trainer

A Process Trainer plays a vital role in ensuring that employees are well-prepared and proficient in their job responsibilities. You will be responsible for designing, developing, and delivering training programs to enhance employee performance and productivity. Your roles and responsibilities will include conducting training needs assessments to identify knowledge and skill gaps, developing and maintaining training materials such as manuals, presentations, and e-learning content, and delivering engaging training sessions in both classroom and one-on-one settings. You will also be monitoring and evaluating employee performance to identify areas for improvement, providing constructive feedback and coaching to enhance employee skills, and keeping training materials up-to-date with the latest industry standards and company policies. Collaboration with subject matter experts and department managers to ensure training content aligns with organizational goals is essential. Additionally, you will be responsible for tracking and reporting on training program effectiveness and employee progress, assisting in the onboarding process for new hires, and continuously improving training processes and methodologies. Familiarity with KMS management and regular communication with stakeholders to keep them updated on all training-related activities will be part of your responsibilities.,