Telecom support engineer

Seize an exceptional opportunity at Himachal’s leading R&D Tech company, with over seven years of establishment and recognized as one of the fastest-growing tech firms in the Himachal-Tricity region. As a proud participant in the Make in India initiative and a strong advocate for the 'Vocal for Local' movement, Vihaas is managed by local professionals. We are dedicated to innovation and excellence in technology development, fostering a unique, hierarchy-free environment that promotes creativity and collaboration.

Location: Solan, Himachal Pradesh (On-Site Only)(Urgent Hiring)

Education Background Required

Diploma or Bachelor’s degree in Electronics Engineering (EE, ECE) or other networking courses.

Key Responsibilities

• Assist in the deployment, maintenance, and upgrades of telecom network components, including VoIP, PBX, and SIP-based systems.
• Perform regular diagnostics, PBX testing, and preventive maintenance to ensure uninterrupted network operations.
• Collaborate with other members of the development team, including software engineers, designers, and product maintainer.
• Documentation of network configurations, IP addressing schemes, and troubleshooting.
• Communicate effectively with clients, vendors, and team members in both Hindi and English, ensuring clear technical support and coordination.

Skills & Qualifications

• Basic knowledge of Electronics.
• Positive attitude in any situation
• Strong understanding of networking concepts such as TCP/IP, DHCP, DNS, VLANs, and VPNs.
• Understating of protocols such as WinSCP, SFTP, SSH, Telnet, FTP, and TFTP for remote access
• Proficient in computer applications and network analysis tools like Wireshark, Hyper Terminal, and Putty.
• Strong teamwork abilities.
• Problem-solving attitude.
• Good communication skills.

Note: Candidates should be prepared for an on-site interview upon selection.

Job Type: Full-time

Pay: Up to ₹40,000.00 per month

Shift:

• Day shift

Work Days:

• Weekend availability

Ability to commute/relocate:

• Solan, Himachal Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

• Diploma (Required)

Experience:

• PBX: 1 year (Required)
• VoIP: 1 year (Required)
• SIP based system: 1 year (Required)
• Telecom Support: 1 year (Required)

Location:

• Solan, Himachal Pradesh (Required)

Work Location: In person