1123 Technical Writing Jobs - Page 14

Junos Networking Documentation (3 Engineers)- LocationBangalore Exp4-9 Years NPMay/June Joiner CTC8-15LPA Junos/Junos Evolved experience Mist/WLAN/SDWAN experience Telemetry and automation/API background Excellent written communication skills Cloud experience with Kubernetes Metro/5G/Mobile expertise Data Center/Service Provider networking (AI/ML a plus) Target companiesCiena, Cisco,Juniper, Tejas Networks AKAMAI KeywordsDITA XML authoring, technical writing, API documentation Optional keywordsNetworking, Kubernetes anyone from aerospace or automobile or hardware or banking sector knowledge ONLY is not considered

Skills required Creation/ Modification/Revision of Illustrated Parts Catalogue (IPC ) for Airbus SA, LR, MB and XWB (A319, A320, A321, A330, A340, A350 and A380) programs. Well aware of Airbus standards, Tools & Processes. Understand and follow the impact analysis to create the content to meet the change request. Ability to guide Jr. Authors / Jr. Illustrators, Authors / Illustrators. Ability to train newcomers both for technical competence and process adherence Ability to perform Root Cause Analysis for any rejections & take preventive actions Ability to develop content for Knowledge and Training Sessions Ability to perform review of work orders completed by Jr.Authors.

Job Overview: We are seeking a detail-oriented and highly skilled Technical Proposal Writer to join our team. The ideal candidate will have a strong understanding of technical subjects and the ability to create clear, concise, and compelling proposals for RFPs, RFIs, and other business opportunities. You will work closely with subject matter experts, project managers, and business development teams to ensure all technical content is accurately represented and aligned with business objectives. Key Responsibilities: Develop and write high-quality, technical content for proposals in response to RFPs, RFIs, and other client solicitations. Work with cross-functional teams, including engineers, project managers, and business development, to gather relevant information for proposals. Review and analyze RFP requirements to ensure compliance and alignment with client needs. Edit and format content to ensure clarity, readability, and adherence to company standards. Tailor proposals to reflect each client or project's unique needs and technical requirements. Manage timelines and ensure proposals are submitted on time. Research industry trends, competitors, and client requirements to ensure competitive and relevant proposals. Collaborate with graphic designers and other teams to integrate visuals, charts, and graphics into proposals. Review and revise content provided by technical teams to make it client-ready and non-technical where needed. Maintain and update a library of templates, technical documents, and previous proposal responses. Qualifications: Bachelor's degree in English, Communications, Engineering, Computer Science, or a related field. years of experience in technical writing, proposal writing, or a related field. Strong writing, editing, and communication skills with the ability to translate complex technical information into clear and concise content. Experience working with proposal management tools and software (e.g., Adobe InDesign, MS Word, or other content management systems). Familiarity with the proposal lifecycle, including capture planning, bid/no-bid decision-making, and contract management processes. Ability to work independently and collaboratively in a fast-paced environment with strict deadlines. Excellent attention to detail and organizational skills. Familiarity with industry-specific technical terminology (e.g., IT, engineering, government contracting, etc.). Preferred Skills: Certification in Proposal Writing (e.g., APMP Certification). Experience with government RFPs and contracting. Knowledge of cloud computing, software development, cybersecurity, data services, salesforce, or other technical disciplines.

Job Description: We are hiring a full-time Documentation Specialist to work closely with our internal Functional Head and Project Director . Youll play a key role in converting complex business processes into clear, structured documentation ready for development execution. Responsibilities: Document conceptual and operational business workflows Create process flow diagrams using tools like Lucidchart, Draw.io, or Miro Map user journeys for retailers, distributors, and field sales teams Design low-fidelity wireframes for internal mobile/web applications Write developer-friendly System Requirement Specifications (SRS) Collaborate with stakeholders to capture integration flows (WhatsApp, IVR, CRM, ERP) Prepare documentation deliverables for cross-functional handover Required Skills: Strong grasp of business process modeling Experience with wireframing tools (Figma, Balsamiq, Miro) Ability to translate ideas into clean visual and written documentation Prior experience in documenting systems with CRM, Inventory, or API integrations Excellent communication and collaboration skills

Job Description: We are hiring a full-time Documentation Specialist to work closely with our internal Functional Head and Project Director . Youll play a key role in converting complex business processes into clear, structured documentation ready for development execution. Responsibilities: Document conceptual and operational business workflows Create process flow diagrams using tools like Lucidchart, Draw.io, or Miro Map user journeys for retailers, distributors, and field sales teams Design low-fidelity wireframes for internal mobile/web applications Write developer-friendly System Requirement Specifications (SRS) Collaborate with stakeholders to capture integration flows (WhatsApp, IVR, CRM, ERP) Prepare documentation deliverables for cross-functional handover Required Skills: Strong grasp of business process modeling Experience with wireframing tools (Figma, Balsamiq, Miro) Ability to translate ideas into clean visual and written documentation Prior experience in documenting systems with CRM, Inventory, or API integrations Excellent communication and collaboration skills

The Technical Writer will be responsible for creating, maintaining, and updating a wide range of technical documentation related to our airline's IT infrastructure. This includes, but is not limited to, system architecture diagrams, network configurations, operational procedures, installation guides, API documentation, disaster recovery plans, and user manuals. The ideal candidate will possess a strong understanding of both airline operations and enterprise-level IT infrastructure, with a proven ability to translate complex technical information into easily understandable content for various audiences, from IT professionals to airline operational staff. Key Responsibilities: Content Creation: Develop and write high-quality technical documentation for new and existing IT systems, applications, and infrastructure components within the airline domain. Information Gathering: Collaborate closely with subject matter experts (SMEs), including IT architects, network engineers, system administrators, software developers, and airline operations personnel, to gather information and ensure technical accuracy. Audience Analysis: Tailor documentation content and style to different audiences, including technical staff, end-users, trainers, and management. Documentation Standards: Adhere to and contribute to the development of documentation standards, templates, and best practices. Version Control Management: Manage documentation versions, updates, and reviews in a structured and efficient manner, utilizing appropriate documentation tools (e.g., Confluence, SharePoint, MadCap Flare, DITA). Diagrams Visuals: Create and incorporate effective diagrams, flowcharts, screenshots, and other visuals to enhance understanding of complex technical concepts. SOPs Runbooks: Develop detailed Standard Operating Procedures (SOPs) and runbooks for IT operations, system maintenance, and troubleshooting. Compliance Audit Support: Contribute to documentation efforts that support regulatory compliance (e.g., FAA, EASA) and internal audit requirements. Training Materials: Potentially assist in the development of training materials based on technical documentation. Continuous Improvement: Proactively identify areas for documentation improvement and efficiency. Required Qualifications: Education: Bachelor's degree in Technical Communication, Computer Science, Information Technology, or a related field. Equivalent practical experience will be considered. Experience: Minimum of 5-7 years of proven experience as a Technical Writer in an enterprise IT environment. Demonstrable experience working within or extensively with the airlines/aviation domain is essential. Strong understanding and experience documenting IT infrastructure components, including: Preferred Qualifications: Experience with DITA or other XML-based authoring environments. Certifications in technical writing (e.g., CPTC). Experience with agile development methodologies. Knowledge of specific airline operational systems (e.g., PSS, MRO, ATC systems). Familiarity with cybersecurity frameworks (e.g., NIST, ISO 27001).

Vinove Software & Services Ltd. (CMMi 3 and A Great Place To Work), We have urgent requirements for Senior Content Writer and you can find the detailed job description and company information enclosed below for your reference. Vinove Software & Services (P) Ltd. 11th Floor, Max Square, Noida-Greater Noida Expressway, Sector 129, Noida, Uttar Pradesh 201304 Open Positions : 4 Job Title: Sr. Content Writer Experience: 6+ Years Location: Noida (Sec. 129)- "Work From Office" Job Type: Full-Time JOB SYNOPSIS Content Writer responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types, and proofreading content before publication. Youll deliver quality writing pieces that appeal to our customers and boost leads, traffic & brand awareness. JOB RESPONSIBILITIES Regularly produce various content types, including Video, Web page, infographics, email, social media posts, press releases, case studies, blogs, and white papers PR Activities Guest Post Publishing Understanding of Google Analytics or any Tool & Review their Content Performance, Bounce rate, etc. Improving the usability, design, content and conversion of the company website Write clear marketing copy to promote our products/services Prepare well-structured drafts using Content Management Systems Proofread and edit blog posts before publication Coordinate with marketing and design teams to illustrate articles Conduct simple keyword research and use SEO guidelines to increase web traffic Identify customers needs and gaps in our content and recommend new topics Ensure all-around consistency (style, fonts, images, and tone) Collaborate with other departments to create innovative content ideas JOB REQUIREMENTS 6+ years of experience. Proven work experience as a Content Writer, Copywriter or similar role Portfolio of published articles Experience doing research using multiple sources Familiarity with web publications Excellent writing and editing skills in English Hands-on experience with Content Management Systems (e.g. WordPress) Ability to meet deadlines Team Player Strong organizational, time management, and analytical skills.

Are you passionate about turning complex tech into clear,compelling stories? Do you love crafting content that informs, persuades, anddrives action? Were looking for an IT Content Writer who can bring togetherthe worlds of technical writing , marketing , and advertising to create content that connects with real people. At Gnapi Technologies your words will help shape how ourbrand is seen, how our solutions are understood, and how our customers engagewith us. What Youll Do: Write clear, concise, and engaging content across formats- think blogs, white papers, product pages, and knowledge articles. Collaborate with engineers, product teams, and marketers to turn tech speak into human speak. Craft compelling marketing copy for websites, email campaigns, and social media. Support advertising efforts with tag lines, campaign ideas, and high-impact messaging. Help align technical accuracy with brand voice, tone, and style across all touchpoints. Keep up with the latest in tech, cloud, SaaS, and IT trendsand bring that into your content. What Were Looking For: 3+ years of experience in content writing for IT, SaaS, or tech-driven brands A portfolio that showcases technical depth and marketing flair Excellent writing, editing, and storytelling skills Understanding of SEO principles and digital content strategy Experience working on advertising copy or product marketing content Familiarity with tools like WordPress, HubSpot, Grammarly, and Google Analytics Bonus Points If You: Have written for both B2B and B2C audiences Can simplify complex IT topics for non-technical readers Have worked with cross-functional teams in fast-paced environments Know how to balance clarity, creativity, and conversion Ready to Apply? Share your resume and writing portfolio with us- wed love tosee how you bring stories to life.

OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do powering innovation, transforming work, and empowering digital knowledge workers. Were hiring talent that AI cant replace to help us shape the future of information management. Join us. Your Impact We are seeking a skilled and motivated Technical Writer to join our team. We are an enterprise software product company with technical and domain specific offerings. As an individual contributor, you will play a crucial role in creating high-quality technical documentation and content to support our products. In our hybrid work mode, everyone works from office three days a week. This setup offers the perfect balance between collaboration and flexibility, ensuring effective communication and coordination within the team. What The Role Offers If you are passionate about technical writing and thrive in a dynamic, agile, and collaborative environment, we invite you to join our team as an individual contributor in this pure technical writing role. What you will need to succeed 3+ years of experience in technical writing. Degree in any discipline, preferably, information science or computer applications. Native-level proficiency in English with exceptional grammar skills. Instructional proficiency in software-related concepts and terminologies. Technically savvy and enjoys learning and explaining technical concepts. Professional working proficiency in MSTP (Microsoft Manual of Style for Technical Publications). Professional working proficiency in technical writing best practices. For example, organizing content, chunking, minimalism, re-use, etc. Individual contributor responsible for creating and maintaining end user documentation. Work with scrum teams and SMEs to create and validate documentation. Passion for research You enjoy conducting in-depth research to gather the necessary information for creating accurate and comprehensive technical documentation. Collaborative mindset You thrive in collaborative environments, actively seeking input and feedback from subject matter experts and cross-functional teams to ensure the highest quality documentation. Team player You are a valuable team player, capable of effectively collaborating with colleagues to achieve shared goals and objectives. Self-motivated You possess a strong internal drive and motivation, allowing you to work independently, meet deadlines, and consistently deliver high-quality results. Results-oriented You have a proven track record of delivering outcomes and achieving tangible results, demonstrating a results-oriented approach in your work. Passion for explanation You enjoy explaining complex technical concepts in a clear and understandable manner, ensuring that end-users can easily grasp the information provided. Dedication to simplification You are committed to simplifying complex ideas and processes, transforming them into user-friendly and accessible documentation. One Last Thing OpenTexts efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenTexts vibrant workplace.

Regional Executive CS New Delhi Bangalore ABOUT US IDS Next is Asia s largest provider of hospitality software. With unmatched industry expertise, IDS Next designs, develops, markets and maintains a comprehensive range of information management systems for various hospitality businesses, including hotels, restaurants, and leisure operations. We help hospitality professionals focus on providing efficient service by developing strategically sound, user-friendly software that enables higher productivity and greater profitability. SKILLS Excellent communication and writing skills Ability to work independently and under pressure Having good knowledge of a product depending on the service area. Able to identify trouble spots and excellent problem-solving skills. Good team player. Able to learn new technologies Excellent time management skills and customer service skills Proficient with computer literate such as Windows 2000/NT, workstation, MS Office and PC Hardware. Good Knowledge on SQL Sever Having knowledge of Remote connection ( Ammyy, Teamviewer, Remote desktop etc) Able to communicate and cooperate with staff at all levels Excellent presentation and technical writing skills. Strong customer-focus and problem-solving attitude Skillsin planning, organizing, and adapting within a multi-tasking environment. Have the aptitude and patience to update cases with well-written activity reports on a regular- basis and maintain case documentation JOB RESPONSIBILITIES Record and classify received Incidents and undertake an immediate effort in order to resolve the issue. Log all Incident/Service Request details, allocating categorization and prioritization Codes. Keep users informed about their Incidents status at agreed intervals Associate Incidents with other records (i.e. Incidents, Changes, Problems, Knowledge Articles, Known Errors, etc.) Provide first-line investigation and diagnosis of all Incidents and Service Requests Verify resolution with users and resolve Incidents in Salesforce (CRM). Escalate Major Incidentsto the Level 2 support Escalate Incidents at risk of breaching Service Level Agreement to the Level 2 support or manager. Owns all Incidents and Service Requests throughout their lifecycle. CANDIDATE REQUIREMENTS Bachelor s / Master degree in a computer technology related discipline. Minimum of 3 years of experience, preferably in the hospitality industry, is an added advantage.

Technical Content Writer Company Description Welcome to DevForge Technology Pvt Ltd! Based in Ahmedabad, we are a dynamic startup dedicated to providing high-quality software development services at competitive prices. Our experienced team specializes in website and mobile application development, delivering innovative and customized solutions tailored to our clients unique needs. At DevForge, we emphasize timely project delivery, budget adherence, and uncompromising excellence in everything we do. Role Description We are seeking a talented Technical Content Writer to join our team on a full-time, on-site basis in Ahmedabad. As a Technical Content Writer at DevForge Technology Pvt Ltd, you will play a pivotal role in crafting high-quality technical content. Your responsibilities will include developing content strategies, conducting in-depth research, creating and proofreading technical documents, and ensuring the accuracy, clarity, and quality of all written materials. Key Responsibilities - Develop and implement effective content strategies that align with company goals. - Research complex technical concepts and translate them into clear, concise, and user-friendly content. - Create a variety of content, including blogs, technical documentation, website copy, and marketing materials. - Proofread and edit content to ensure grammatical accuracy, consistency, and adherence to brand guidelines. - Collaborate with cross-functional teams to gather information and tailor content to target audiences. - Ensure all content complies with SEO best practices to optimize reach and visibility. - Manage multiple content projects simultaneously while adhering to deadlines. Qualifications - Proven experience in web content writing, technical writing, and proofreading. - Strong skills in content strategy development and in-depth research. - Ability to simplify complex technical information for diverse audiences. - Detail-oriented with exceptional organizational and time-management skills. - Knowledge of SEO best practices and their application in content creation. - Excellent communication and collaboration abilities. - Bachelor s degree in English, Technical Writing, Computer Science, or a related field. Experience 1-3 Years Hybrid / Work from Office Share us the details Name * Email * Phone No * Experience Year and Month * Upload Your Resume * By using this form you agree with the storage and handling of your data by this website. SUBMIT Contact Us Technology

Technical Content Specialist - Navishaa.com - A Cloud Integration Company Technical Content Specialist Technical Content Specialist Who are we hiring ? A Technical Content Specialist with at least 3 years of experience in technical writing with reference to cloud based technology. Bachelors in Computer science or related field. Residing in Nagpur or willing to relocate . Please submit samples of your writing ( published) . Job description Produce high-quality articles on software and application-based topics. Produce how-to, tutorials, user guides, and knowledge base content. Update existing articles to reflect changes to functionality and SEO Write articles on technical specifications, cloud computing, and hands-on experimentation. Be updated with the latest industry developments. Produce well-researched content for publication online. Organize writing schedules to complete drafts of content or finished projects within deadlines. Utilize industry best practices and familiarity with the organization s mission to inspire ideas and content. Follow an editorial calendar, collaborating with other members of the content production team to ensure timely delivery of materials. Develop related content for multiple platforms, such as websites, email marketing, product descriptions, videos, and blogs. Monitor and analyze the performance of key performance indicators (KPIs) to offer suggestions for improvement. Use search engine optimization (SEO) strategies in writing to maximize the online visibility of a website in search result Skills Bachelor s degree in computer science, software development, or a related field. Knowledge of cloud computing is preferable Good understanding of online cloud servers (AWS) Understanding of backups. Previous experience as a content writer or passion for writing. Strong analytical skills and ability to operate in a fast-paced environment with evolving project requirements and priorities. Highly accurate, professional, and detail-oriented outlook. Interest and knowledge of upcoming IT trends affecting our business process. 3 years of experience as Technical Content Specialist how can we help you? We help our customers gain maximum benefits and reduce cost to IT by providing them cost-effective cloud and business suite services.

" Conduct comprehensive energy audits for industrial clients, focusing on energy-intensive equipment. " Analyze the performance of industrial systems such as furnaces, motors, transformers, boiler, air compressors, and pumps etc. " Utilize portable measurement instruments to gather and interpret data for energy efficiency assessments. " Prepare detailed reports with actionable recommendations to optimize energy consumption. " Collaborate with stakeholders to communicate findings and implement suggested measures. 2 - 8 Years " Master-s in Electrical/Mechanical/Chemical Engineering " Preference will be given to candidates who have qualified BEE Energy Auditor/ Manager certification exam Skills " In-depth understanding of energy-intensive industrial equipment. " Proficiency in handling portable measurement instruments is preferred. " Strong analytical and technical writing skills to prepare detailed energy audit reports. " Excellent verbal communication skills in English. " Self-motivated- with the ability to work independently and manage tasks effectively. " Proven ability to perform under pressure and meet tight deadlines. As per industry standards Please apply latest by July 10, 2025

Responsibilities Preparation and maintenance of User manuals: Installation manuals, Commissioning manuals, Operation and Maintenance manuals, Troubleshooting guides, Service manuals, Technical Data sheets and other relevant Project and Engineering documents. Preparation of End User Documentation material. Creation of standard isometric illustration using the relevant tools. Preparation of Digital Solution documents for the End Customer. Migration of legacy documents into Component Content Management tool (optional) Revise the document based on the feedback from the stakeholders and Customers Background BE/BTech (ECE/EEE/MECHANICAL OR ANY RELEVANT) 8 12 years experience in Technical Writing (in domains such as such as Power and Energy/ OEM, Manufacturing, Aerospace). Knowledge on the processes: DDLC, Agile Methodology Knowledge on standards: S1000D, IEC, UL Knowledge on SAP, BOM and Engineering drawing. Knowledge of BIM methodology and tools. Should possess excellent verbal and written communication skills in English. Excellent diligence. Problem solving and analytical skills. Should possess knowledge on the following tools: MS office suite (including MS Visio) Acrobat Professional Autodesk Construction Cloud (ACC) SAP SAP VEA / Creo Illustrate/JTgo/NX/PLM Any vector graphic tool (preferably Adobe Illustrator) Any relevant Component Content Management tool Should possess ownership on the deliverable and track to closure on-time. Adaptable to the circumstances and passion to do self-learning. Proficiency in German would be an added advantage. Ensure the deliverables for completeness, compliance with standards, consistency before sending to stakeholders for review. Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. .

Securing major statutory approvals, streamlining project timelines. Prepare and submit the applications for Pre-commissioning approvals for Transmission Line (Section-68, Section-164, PTCC, Forest NOC, MoD, Power Line Crossing, Civil Aviation etc). Transmission Line, Solar Power Plant and Switchyard Charging Approvals (CEA Energization Approval, RLDC Registration, Format-A, Format-B) Connectivity Agreement with RE developer, CTU and ISTS (FORMAT-CONN-TD-4, Connectivity Agreement Cat-1 and Cat-2) Skilled in Transmission Line design engineering up to 400kV and 220kV. Transmission Line tower design, BOQ/BOM finalization. Coordination with MoP, CEA, CTU, Grid India and Transmission Line/EPC contractor for timely execution of projects. knowledge in Transmission & Distribution System Operation & Maintenance.

We are looking for a Technical Writer with 3+ years of hands-on experience and a proven track record of working on multiple technical documentation projects. In this role, you will collaborate with cross-functional teamsincluding product managers, developers, and QA engineersto produce high-quality documentation that supports both end-users and internal teams. Key Responsibilities Create, update, and maintain high-quality technical documents across multiple projects, including: User manuals, how-to guides, and quick-start documentation API and developer documentation Release notes and product change logs Internal process documents and SOPs Work closely with product and development teams to gather information and stay aligned with feature releases. Interview subject matter experts (SMEs) and analyze technical information to write accurate and accessible content. Own the end-to-end documentation process for assigned projectsplanning, drafting, reviewing, and publishing. Create visual aids like flowcharts, diagrams, and screenshots to enhance documentation clarity. Ensure documentation aligns with brand tone, style guides, and content standards. Participate in documentation reviews and incorporate stakeholder feedback. Required Qualifications Bachelor's degree in English, Technical Communication, Computer Science, Engineering, or a related field. 3+ years of experience in technical writing with involvement in multiple product or documentation projects. Strong command of written English with excellent grammar and attention to detail. Proven ability to work independently on documentation for small to mid-sized projects. Experience with documentation tools such as: Confluence, Notion, Google Docs, MS Word Markdown, HTML, or XML Git or other version control system Ability to quickly understand and explain technical concepts to various audiences. Preferred Skills Experience working in Agile/Scrum development environments. Exposure to documenting REST APIs or SDKs. Familiarity with visual documentation tools (e.g., Lucidchart, Draw.io, Figma). Basic understanding of code or scripting (e.g., Python, JavaScript) is a plus. Experience contributing to or managing a documentation portal or knowledge base. About VLogic Innovations Pvt Ltd VLogic Innovations Pvt Ltd, located in Pattom, Trivandrum, is the development center of VLogic Systems, Inc., a leading IT product company headquartered in the USA. We specialize in Integrated Workplace Management System (IWMS) software, empowering organizations to efficiently manage their spaces, assets, and operations. Our flagship product, VLogicFM, is trusted by hospitals, businesses, and government institutions across the US, Gulf countries, and India to streamline facility and workplace management. At VLogic, we foster a collaborative work culture built on innovation, reliability, and continuous growth.

Job Title: Academic Content Writer Location: Bengaluru, India Employment Type: Full-Time Who We are Looking For Are you someone who loves to research, write, and craft compelling academic content? Whether you're a fresh graduate or an experienced writer , if you have the passion and the skills , we want you! Who Can Apply? Freshers & Experienced Writers If you have a knack for writing, we'll help you grow. Academic All-Rounders We need experts in subjects like: Humanities & Business: HR, Business Management, Psychology, Arts, Literature, Law, Communication, etc. Bengaluru-based or willing to relocate. This is an on-site role (not part-time or fully remote). Your Role & Responsibilities Research & Write: Create high-quality academic content tailored to U.S.-based client needs. Format & Cite: Follow APA, MLA, Harvard, and Chicago styles. Stay Original: Deliver plagiarism-free, well-structured assignments. Meet Deadlines: Juggle multiple tasks and submit on time. Revise & Improve: Adapt content based on feedback. Stay Updated: Keep up with the latest academic writing trends. What You Need to Succeed Excellent English writing and grammar skills. Strong research & analytical thinking. Familiarity with academic referencing styles (APA, MLA, Harvard, Chicago) is a plus! Time management skills to handle deadlines. Proficiency in MS Word, Excel, and PowerPoint. Bachelor's or Master's degree (preferred). Why Join Us? Competitive Salary Your skills, your pay! Work and life balance One work-from-home day per week , Rotational Saturdays Off Paid Leaves Two per month. Growth & Learning Regular feedback and upskilling opportunities. How to Apply? Send your resume to hr@holisticlearningllc.com Shortlisted candidates will complete a writing test before the final round of interview. Join our team and turn your passion for writing into a thriving career!

Description We are seeking a dedicated Email Support Customer Service Executive to join our team in India. The ideal candidate will be responsible for providing exceptional customer service through email communication, assisting customers with their inquiries, and resolving issues efficiently. This role is perfect for individuals who have a passion for helping others and are looking to grow their careers in customer service. Responsibilities Respond to customer inquiries via email in a timely and professional manner. Resolve customer issues and complaints effectively and efficiently. Maintain accurate records of customer interactions and transactions. Provide product information and support to customers as needed. Collaborate with other teams to ensure customer satisfaction and timely resolution of issues. Continuously improve customer service skills and knowledge of products and services. Skills and Qualifications Strong written communication skills in English. Proficiency in using email and other customer support tools. Ability to manage multiple tasks and prioritize effectively. Strong problem-solving skills and attention to detail. Familiarity with CRM software and ticketing systems is a plus. Basic understanding of customer service principles and practices.

Description We are seeking a motivated R&D Executive to join our team in UAE. The ideal candidate will be responsible for conducting research and development activities that align with our company's goals and objectives. This role offers the opportunity to work on innovative projects and contribute to the development of new products. Responsibilities Conduct research and development activities to innovate and improve products. Collaborate with cross-functional teams to translate ideas into practical applications. Prepare and present research findings to stakeholders and management. Analyze market trends and competitor products to identify opportunities for innovation. Maintain accurate records of experiments, research, and findings. Skills and Qualifications Bachelor's or Master's degree in a relevant field (e.g., Engineering, Life Sciences, Biotechnology). Strong analytical and problem-solving skills. Proficiency in research methodologies and data analysis. Experience with laboratory equipment and software used in R&D. Excellent communication and teamwork skills. Ability to manage multiple projects and deadlines effectively.

The Hashgraph Association (THA) is a global organization headquartered in Switzerland, and is a part of the Hedera Hashgraph (\u201cHedera\u201d) ecosystem. Hedera is a revolutionary proof-of-stake public Distributed Ledger Technology (DLT) network that is fast emerging as the gold standard in DLT for enterprise-grade solutions and decentralized applications (dApps). Hedera is governed by a council of the world\u2019s leading organizations - which include Google, Boeing, IBM, Dell, Deutsche Telekom, LG, Abrdn, London School of Economics, to name a few. THA works closely with enterprises, startups, governments, and academic and training institutions around the world to deliver financing, custom-design solutions, and professional training and innovation programs, aimed at accelerating the development and utilization of the Hedera Hashgraph network. We are seeking a seasoned Senior Project Manager with a proven record of successfully leading and delivering intricate projects within large enterprise settings. As a Senior Project Manager, you will be entrusted with the responsibility of orchestrating the planning, execution, and fruition of Hedera-focused initiatives that catalyze innovation and advancement for our enterprise clients. Your strategic acumen, exceptional leadership, and profound knowledge of the Hedera ecosystem will be instrumental in ensuring the seamless integration and implementation of cutting-edge solutions Tasks Documentation Creation: Develop and maintain user manuals, API documentation, release notes, and other technical documents. Sprint Participation: Attend Scrum ceremonies, including sprint planning, backlog grooming, sprint reviews, and retrospectives. Collaboration: Work closely with developers, QA, and product owners to understand new features and changes, ensuring accurate and timely documentation. Task Management: Create and manage documentation tasks within the sprint backlog, ensuring they are completed as part of the Definition of Done (DoD). Review and Feedback: Participate in feature and iteration review meetings to gather feedback and make necessary updates to documentation. Quality Assurance: Assist in testing features and submitting detailed issues to improve the overall quality of the product. Continuous Improvement: Stay updated with the latest trends in technical writing and agile methodologies to continuously improve documentation processes. The Deliverables I expect him to produce are: Deliverables User Manuals : Comprehensive guides that provide detailed instructions on how to use the product, including installation, configuration, and troubleshooting. Quick Start Guides : Concise documents that help users get started with the product quickly by covering the basic functionalities. Troubleshooting Guides : Documents that help users identify and resolve common issues they might encounter while using the product. Maintenance and Help Guides : Instructions for maintaining and troubleshooting the system, including known issues and their solutions. Endpoint Descriptions : Detailed information about the APIs endpoints, including methods, parameters, and expected responses. Authentication Protocols : Instructions on how to authenticate and authorize API requests. Examples and Tutorials : Practical examples and step-by-step tutorials to help developers understand how to use the API effectively. Changelog : A record of changes made to the API, including new features, updates, and bug fixes. Retrospective Reports : Summaries of the lessons learned from each sprint or project, including what went well, what didn\u2019t, and areas for improvement. Training Manuals : Guides and materials used for training new team members or customers on how to use the product. Technical Specifications : Detailed descriptions of the technical aspects of the product, including code documentation and system architecture. A unique opportunity to be a part of the world\u2019s leading DLT ecosystem Significant careergrowth potential in a fast-growing sector Opportunity to shape and grow a new entity from day one Work directly with a visionary international leadership team High-impact, high-visibility role with real growth potential Flexible working hours ","

Job title : Central CRA (Clinical Research Associate)- Registries undefined Hiring Manager: Project Lead - ESR and Grants Location: Hyderabad % of travel expected: Travel required as per business need Job type: Permanent and Full time About the job Our Team: Sanofi Business Operations (SBO) is an internal Sanofi resource organization based in India and is setup to centralize processes and activities to support Specialty Care, Vaccines, General Medicines, CHC, CMO, and R&D, Data & Digital functions . Sanofi Business Operations strives to be a strategic and functional partner for tactical deliveries to Medical, HEVA, and Commercial organizations in Sanofi, globally. The Sanofi Business Operations is built to reduce reliance on external service providers and facilitate the development of internal expertise. The Sanofi Business Operations will leverage an untapped combination of talent pool. Main responsibilities: The Central CRA serves as the primary liaison for the Principal Investigator and other site staff involved in conducting rare disease registries at the investigational site. 1. Feasibility Activities: o Involvement in the site selection process together with the Registries Team. 2. Study Start-up Activities: o Assist in the collection of site documents for the Health Authority (HA)/Regulatory Authority (RA) submission and Ethics Committees (EC)/ Institutional Review Board (IRB) o Review and check the quality of the site and study documents to submit with IRB/EC central, local, hospital committee and HA/RA. o Prepare EC cover letter and any additional materials required (if applicable) o Ensure appropriate follow-up with EC for additional questions and to inform sites. (if applicable) o Prepare the Insurance Certificate application when applicable. o Assist from the Site Contract process with the collection of the site documents required, to the budget negotiation and final agreement with the sites. o Ensure Inform Consent Form (ICF) customization based on country requirements, incorporate site details, and perform appropriate quality review and version tracking per site. (if applicable) o Assist with the upload & file of Study Start-up documentation into the eTMF. o Ensure that all parties are informed about project progress, changes, and any issues that arise. Site Monitoring: Off-Site Visits Perform remote site management and other related activities on assigned registries in accordance with the approved protocol, ICH-GCP guidelines, applicable regulations, and SOPs. Plan, prepare, conduct, report and follow up site (and satellite sites) remote visits - Site Selection, Site Initiation, Routine Monitoring and Close Out Visits according to Study manual, Protocol, Local Regulation, Good Clinical Practice (GCP) and SOPs. Onsite (where local hub affiliates are located) Perform onsite site management and other related activities on assigned registries in accordance with the approved protocol, ICH-GCP guidelines, applicable regulations, and SOPs. o Plan, prepare, conduct, report and follow up Onsite site (and satellite sites) visits - Site Selection, Site Initiation, Routine Monitoring and Close Out Visits according to Study manual, Protocol, Local Regulation, Good Clinical Practice (GCP) and SOPs. o Management of the Site Data: o Reviews study data from various sources remotely. o Follow up of trial progress and quality control of data (source document check). Review of electronic Case Report Form (eCRF) completeness and query resolution by the sites. Escalate issue(s), when necessary. To maintain contact with Data Management group. To coordinate international data collection projects. 4. Site Management: o Recruitment Follow up on patient enrolment and patient status. o Site facility & staff: Assure that site facilities are adequate, according to protocol needs, local regulations, GCP and applicable SOPs (global/local). Assure site staff training and access to different systems. o Develops collaborative relationships with investigational sites and other stakeholders as applicable. o Liaise with Vendor for different activities (startup, onsite monitoring). 5. Safety & Quality: Assure adequate safety reporting process of the site, and that site is submitting and/or undefined Quality control of study conduction at site level - with "Audit/inspection readiness" mindset. Critical analysis of issues and deviations (root cause analysis) and implementing Corrective and Preventive Actions (CAPA) whenever necessary. 6. Study administration: To maintain all the tables, trackers and databases updated to follow the study progress undefined To know and use all the tools needed. Participates in the investigator payment process, if applicable To ensure TMF compliance by contributing to the eTMF process during the entire study duration (from the set-up to the archiving) in collecting site documents required. Study Meetings: To participate with the rest of the study team in local and international investigators and/or monitors meetings (where required), study/operational meetings, quality audits and inspections for the registries, study set-up meeting and trainings. undefined People: (1) Seek alignment with internal stakeholders, External stakeholders, or Principal Investigator to ensure integration and appropriate prioritization of Registry study activities, and compliance with approved processes; (2) Support team initiatives and objectives, identify and recommend process improvements and initiatives, and participate in company initiatives with the primary objective of adding value to the business undefined Performance: (1) Maintain study Start-Up Timelines and Monitoring Visit Frequency and Quality which includes adherence to the monitoring plan, thoroughness of data verification, and timely resolution of issues (2) Data Quality and Integrity: accuracy and completeness of data collected at the sites. This can be assessed through the number of data queries raised and resolved, and the frequency of data discrepancies (3) Regulatory Compliance: maintaining compliance with regulatory requirements. Adherence to Good Clinical Practice (GCP) guidelines, and proper documentation. (4) Patient Recruitment and Retention: effectiveness in supporting patient recruitment and retention efforts. (5) Communication and Collaboration: ability to communicate effectively with site staff, sponsors, vendors, and regulatory bodies. This includes responsiveness, clarity of communication, and the ability to resolve conflicts. (6) Training and Development: commitment to ongoing professional development and training. This can be measured by participation in training programs and staying updated with industry best practices. (7) Efficiency in Reporting: maintaining the timeliness and accuracy of the CRA s reports, including monitoring visit reports, progress reports, Performance: (1) Maintain study Start-Up Timelines and Monitoring Visit Frequency and Quality which includes adherence to the monitoring plan, thoroughness of data verification, and timely resolution of issues (2) Data Quality and Integrity: accuracy and completeness of data collected at the sites. This can be assessed through the number of data queries raised and resolved, and the frequency of data discrepancies (3) Regulatory Compliance: maintaining compliance with regulatory requirements. Adherence to Good Clinical Practice (GCP) guidelines, and proper documentation. (4) Patient Recruitment and Retention: effectiveness in supporting patient recruitment and retention efforts. (5) Communication and Collaboration: ability to communicate effectively with site staff, sponsors, vendors, and regulatory bodies. This includes responsiveness, clarity of communication, and the ability to resolve conflicts. (6) Training and Development: commitment to ongoing professional development and training. This can be measured by participation in training programs and staying updated with industry best practices. (7) Efficiency in Reporting: maintaining the timeliness and accuracy of the CRA s reports, including monitoring visit reports, progress reports, Stakeholder: (1) CRAs identify all relevant stakeholders, including sponsors, investigators, regulatory bodies, and patients. Understanding each stakeholder s role and influence is essential. (2) Communication: Effective communication is vital. CRAs ensure that stakeholders are kept informed about the study s progress, any issues that arise, and the outcomes. This involves regular updates, meetings, and reports. (3) Building Relationships: Establishing and maintaining positive relationships with stakeholders is crucial. This involves understanding their needs, expectations, and concerns, and addressing them promptly. (4) Conflict Resolution: CRAs often mediate conflicts between stakeholders. They must be adept at negotiating and finding solutions that satisfy all parties involved. (5) Compliance and Ethics: Ensuring that all stakeholders adhere to regulatory and ethical guidelines is a key responsibility. CRAs monitor compliance and address any deviations promptly. (6) Feedback and Improvement: Gathering feedback from stakeholders and using it to improve processes and outcomes is an ongoing task. This helps in building trust and improving future collaborations. About you Experience : 3+ years of experience in Clinical research & development including clinical trial monitoring experiences. Rare diseases or observational studies, real world evidence experience will be a plus. Attention to Detail: Critical for monitoring trial data and ensuring accuracy. Problem-Solving: Ability to address and resolve issues that arise during trials. Project Management: Skills in managing timelines, budgets, and resources. Technical Writing: Proficiency in writing reports, protocols, and regulatory documents. Experience in working in global projects and international matrix environment. Soft skills : Communication: Excellent written and oral communication skills to interact with various stakeholders. Adaptability: Ability to adapt to changing requirements and environments3. Interpersonal Skills: Building and maintaining positive relationships with stakeholders3. Time Management: Efficiently managing time and prioritizing tasks. Ethical Judgment: Strong sense of ethics and integrity in conducting clinical research. Technical skills: Good Clinical Practice (GCP): Understanding and adherence to GCP guidelines. Regulatory Requirements: Knowledge of regulatory requirements and guidelines (FDA, EMA, etc.). Clinical Trial Processes: Familiarity with clinical trial phases, protocols, and methodologies. Data Management: Skills in data collection, analysis, and reporting. Medical Terminology: Proficiency in medical terminology and procedures. Competent with Microsoft Office products. undefined Education : Degree in a Pharma/scientific discipline or a related Life science degree undefined Languages : High Proficiency in written and spoken English. . At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com !

Career Category Quality Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas -Oncology , Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Senior Associate Quality Assurance What you will do Let s do this. Let s change the world. In this vital role you willbe serving patients through internal collaboration with Amgen s global quality teams, manufacturing sites and external engagement with contract manufacturing organisations . You will make key contributions to ensure high quality and right first time materials are received at the Amgen, build a resilient supply network and conclude with a positive patient experience. In this role you will be part of Amgen s Global Supply Quality team supporting oversight and maintenance of contract manufacturers. Roles & Responsibilities: Working independently, the individual will be responsible for , but not limited to the following: Enter analytical into LIMS Create and update LIMS sample plans Generate Certificate of Analysis Compile batch release documentation Perform QA Approver role on the Quality Events Initiate Quality records for supplier related changes Prepare, review and approve SOPs and other GMP/GDP documentation in compliance with corporate and regulatory requirements, to ensure alignment with procedures, current Good Manufacturing Practices (cGMP), Good Distribution Practices (GDP) and other applicable regulations Take part in operational and quality improvement initiatives, programs, and projects. Communicate effectively with stakeholders, ensuring alignment on quality objectives and compliance needs. This role may require working in shifts or extended hours within the same shift to support global timezones . What we expect of you We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications: Master s degree and 1 to 3 years of professional experience in related fields OR Bachelor s degree and 3 to 5 years of professional experience in related fields OR Diploma and 7 to 9 years of professional experience in related fields Understanding GMP/GDP requirements. Familiarity with raw material compendial testing Experience overseeing quality of suppliers or external parties Strong technical writing skills Preferred Qualifications: Experience and strong familiarity with digital tools and computerized systems. Strong continuous improvement attitude and lean practices experience. Understanding of end-to-end supply chain business processes. Experience in project management across multiple departments and geographies. Quick process understanding, insight and visualizing. Strong analytical and problem-solving skills. Independent self-starter, able to work autonomously, under pressure and in teams. GMP/GDP knowledge and understanding of pharmaceutical regulations. Energetic, detail oriented, highly motivated with a can do outlook. Change management skills. Ability to communicate across all levels of the organization. Effective written and verbal communication skills. Experience with Microsoft Office Tools including Excel, Word, and PowerPoint. Ability to multi-task and prioritize Soft Skills: Excellent analytical and troubleshooting skills. Strong verbal and written communication skills Ability to work effectively with global, virtual teams What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease . Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

Career Category Quality Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Senior Associate Quality Assurance What you will do Let s do this. Let s change the world. In this vital role you willbe serving patients through internal collaboration with Amgen s global quality teams, manufacturing sites and external engagement with contract manufacturing organisations. You will make key contributions to ensure high quality and right first time materials are received at the Amgen, build a resilient supply network and conclude with a positive patient experience. In this role you will be part of Amgen s Global Supply Quality team supporting oversight and maintenance of contract manufacturers. Roles & Responsibilities: Working independently, the individual will be responsible for, but not limited to the following: Enter analytical into LIMS Create and update LIMS sample plans Generate Certificate of Analysis Compile batch release documentation Perform QA Approver role on the Quality Events Initiate Quality records for supplier related changes Prepare, review and approve SOPs and other GMP/GDP documentation in compliance with corporate and regulatory requirements, to ensure alignment with procedures, current Good Manufacturing Practices (cGMP), Good Distribution Practices (GDP) and other applicable regulations Take part in operational and quality improvement initiatives, programs, and projects. Communicate effectively with stakeholders, ensuring alignment on quality objectives and compliance needs. This role may require working in shifts or extended hours within the same shift to support global timezones. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications: Master s degree and 1 to 3 years of professional experience in related fields OR Bachelor s degree and 3 to 5 years of professional experience in related fields OR Diploma and 7 to 9 years of professional experience in related fields Understanding GMP/GDP requirements. Familiarity with raw material compendial testing Experience overseeing quality of suppliers or external parties Strong technical writing skills Preferred Qualifications: Experience and strong familiarity with digital tools and computerized systems. Strong continuous improvement attitude and lean practices experience. Understanding of end-to-end supply chain business processes. Experience in project management across multiple departments and geographies. Quick process understanding, insight and visualizing. Strong analytical and problem-solving skills. Independent self-starter, able to work autonomously, under pressure and in teams. GMP/GDP knowledge and understanding of pharmaceutical regulations. Energetic, detail oriented, highly motivated with a can do outlook. Change management skills. Ability to communicate across all levels of the organization. Effective written and verbal communication skills. Experience with Microsoft Office Tools including Excel, Word, and PowerPoint. Ability to multi-task and prioritize Soft Skills: Excellent analytical and troubleshooting skills. Strong verbal and written communication skills Ability to work effectively with global, virtual teams What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

POSITION: Data Documentarian LOCATION: Global (remote) REPORTS TO: DAPS Team (Data, Analytics, Products, and Strategy) JOB SUMMARY Client is seeking a team member with experience documenting key aspects of enterprise data. The Data Documentarian will play a key role in creating and maintaining high-quality documentation of data assets, including but not limited to definitions, procedures, methodologies, data flows, ownership, stewardship, and metadata. This work will enable client to improve data transparency, governance, and literacy across the organization. The ideal candidate will support documentation, cataloging, research, and knowledge management efforts for data practices across various functional groups. This is an entrepreneurial environment that fosters learning, continuous improvement, and cross-functional collaboration. The Data Documentarian role is internal-facing and offers meaningful opportunities to shape the organizations data culture and maturity. Client is a leading social impact and performance solutions firm that serves state, local, education, technology, and commercial clients across the U.S. and abroad. By elevating education systems, managing and securing critical networks, solving complex human capital and fiscal problems, and advancing equity as a performance imperative, we impact communities for good through strong client partnerships. Celebrating its 50th year in 2024, the firm attracts exceptional talent and empowers them to exceed client expectations as they navigate the dynamic needs of those we serve. MAJOR AREAS OF RESPONSIBILITY Maintain and evolve the organization’s data documentation, including data dictionary, glossary, lineage, ownership, and governance protocols. Write and maintain clear, accurate, and user-friendly guides, training materials, and standard operating procedures (SOPs) for data-related workflows. Develop templates, standards, and best practices for documenting data processes, transformation logic, source systems, and change management workflows. Partner with analysts, engineers, and business stakeholders to identify and codify definitions and business logic behind critical data elements. Collaborate with data governance, systems, and analytics teams to ensure metadata and lineage are accurately captured and accessible. Support the roll-out of data catalog and metadata management tools; contribute content and structure to support usability. Support cross-functional efforts to improve data literacy and ensure documentation reflects evolving data practices. Track updates, revisions, and the lifecycle of key data assets to ensure documentation stays current and trusted. Conduct interviews and research with subject matter experts to document tacit knowledge and institutional memory about data usage and history. Support the development of onboarding and training materials to orient new employees to data sources and reporting conventions. MINIMUM QUALIFICATIONS Bachelor’s degree from an accredited college or university. Three (3) or more years of experience in technical writing, business analysis, data governance, information science, or related roles. Excellent English language writing, editing, and organization skills with strong attention to detail. Familiarity with common data and analytics concepts, including data lineage, ETL/ELT processes, and data modeling. Experience developing publication-ready documentation with professional formatting and visual design for distribution to stakeholders and end users. PREFERRED QUALIFICATIONS Experience with data catalog tools and metadata standards. Strong interpersonal and communication skills; able to translate technical concepts for diverse audiences. Ability to thrive in a fast-paced, dynamic environment with multiple ongoing initiatives. A collaborative mindset and interest in helping teams work more effectively with data. A sense of humor and curiosity about how things work.

What Youll Do As an IX Designer I, youll: Own large-scale documentation projects and processes from start to finish. Create high-quality, user-focused content, including technical docs, visuals, and videos. Mentor junior writers in content strategy, tools, and writing excellence. Collaborate with cross-functional teams to gather input and refine documentation. Lead content reviews and user testing initiatives to continuously improve the user experience. Stay ahead of industry tools and trends, and help evolve our documentation practices. What You Bring 2+ years of experience in technical writing, content design, or information architecture. Strong research skills with the ability to simplify complex topics. Experience mentoring others and a passion for helping teammates grow. Ability to work independently, lead by example, and drive high-impact outcomes. Bachelors degree or equivalent experience (Masters degree a plus).