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5.0 - 8.0 years
8 - 15 Lacs
Bangalore Rural, Bengaluru
Hybrid
About the Job: IDrive is a leading provider of secure and scalable cloud backup, S3-compatible object storage, and remote access solutions. Trusted by over 5 million users worldwide, we empower individuals and businesses to protect, access, and manage their data with high-performance tools built for speed, reliability, and security. Join our fast-paced, innovation-driven content team, where your writing will directly influence how users experience our products. We are seeking a Content/Technical Writer who can simplify complex technical concepts and create clear, engaging, SEO-optimized content and documentation that enhances usability and communicates product value effectively. What you will be doing: Product & Technical Documentation Write and maintain user manuals, product documentation, developer guides, and in-app copy Translate technical specifications into easy-to-understand content for end users and developers. Create support content like tutorials, FAQs, and knowledge base articles to improve customer onboarding and self-service. Marketing & Web Content Develop compelling, SEO-friendly content for the company website, blogs, email campaigns, newsletters, and social media. Collaborate with the marketing team to align content with brand messaging, campaigns, and tone of voice Ensure all content reflects a consistent brand narrative across platforms. Cross-Team Collaboration Work closely with developers, product managers, UX designers, and marketers to gather insights and ensure content accuracy. Partner with designers to create visual assets, infographics, and other multimedia content to complement written materials. Content Strategy & Optimization Conduct research on user needs, competitor content, and industry trends to guide content development. Implement SEO best practices to improve content visibility and performance. Review and edit content for clarity, consistency, and alignment with internal style guides. What we expect from you: 5 - 7 years of proven experience in content writing and/or technical writing, ideally in the software or SaaS space. Exceptional writing, editing, and verbal communication skills in English. Proficiency in tools such as Microsoft Office, Google Docs, and Google Sheets Ability to break down technical concepts into easily understandable content for various user segments. Understanding of topics related to cloud backup, storage, and remote access technologies (preferred). Strong research, organizational, and time management skills with attention to detail. Ability to work independently and meet deadlines in a fast-paced environment. Bachelor's degree from a reputable university in Computer Science, Information Science, Engineering, Communications, English, or a related field. Why Join Us? At IDrive, were creating an environment where innovation thrives, talent is recognized, and people are empowered to grow. We are committed to supporting our team both professionally and personally. Here’s what you can look forward to as part of our team: Work & Life Balance Hybrid work model with flexible hours to suit your lifestyle Paid time off and holidays to relax and recharge Parental leave for life’s important milestones Health & Wellness Medical insurance with customizable coverage for you and your family Comprehensive life and accidental insurance for added peace of mind Culture & Community Company events and team lunches to foster connection and collaboration Festival gifts and goodies to celebrate special occasions together Perks That Matter Competitive pay that reflects your experience and contributions Online storage space
Posted 3 weeks ago
5.0 - 10.0 years
3 - 7 Lacs
Chandigarh, Dadra & Nagar Haveli
Work from Office
IAM SME with Okta Experience(B2) Responsibilities 5 + to 7+ years experience in implementing the enterprise or customer IAM with Okta and other IAM products(Okta Experience must) Working experience in Okta integration or support is required. Hands on experience with emerging IAM technologies (IDaaS) and Specifications (OAUTH, OpenID etc.) Experience in maintaining and supporting the Okta application integration and Support Stronghands-onexperience withSSO & MFA, AD Connect, SAML, OAuth, specifically on Okta. Expertise in Identity and Authentication solutions such as Active Directory, Okta Knowledge of LDAP and Active Directory services, MFA, Risk-based authentication and privileged access management Understanding of API design concepts, RESTful Services, and modern application interaction patterns Demonstrated excellent technical writing Skills Java/SCIM API jar knowledge is a must. Follow the below Tracker Location : - Chandigarh,Dadra & Nagar Haveli , Daman , Diu , Goa , Haveli , Hyderabad , Jammu , Lakshadweep , Nagar , New Delhi,Puducherry,Sikkim
Posted 3 weeks ago
5.0 - 7.0 years
12 - 17 Lacs
Bengaluru
Hybrid
Role: Technical Writer Location: Bengaluru What youll do Were MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, were all united in the vision to lead the programmatic industry and make it better. The Technical Writer will be an integral part of the Program Management office who will collate and construct document repositories, with the existing and new content. The repositories will be designed to serve the content with ease of access for different stakeholders and also develop content from different user personas. This role will work closely with the Technical managers, Product managers, Data Scientists and Analysts to meet the requirements of different stakeholders. This will also provide opportunities for you to build standards for documentation across the board. Develop comprehensive documentation that meets CoE standards. Obtain a deep understanding of products and services to translate complex product, tech, DS and analytics information into simple, polished, and engaging content. ¢ Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success. Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications. Evaluate current content and develop innovative approaches for improvement. Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements. ¢ ¢ ¢ Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage. ¢ ¢ ¢ ¢ Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration. Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation. Evangelize different standards of documentation and bring in the appropriate toolsets required to accomplish the objectives. Be tech-savvy in exploring and integrating AI-enabled tools across the documentation lifecycle to enhance delivery efficiency and improve content quality. What youll bring At least 5 years of experience in building technical content and possess knowledge and Know-hows of technical writing software tools, mindset for research and development, Ability to work with different teams and interpret different stakeholder expectations. Weve highlighted some key skills, experience, and requirements for this role. But please dont worry if you dont meet every single one. Our talent team strives to find the best people. They might see something in your background thats a fit for this role, or another opportunity at MiQ. If you have a passion for the role, please still apply. Whats in it for you? Our Center of Excellence is the very heart of MiQ, and its where the magic happens. It means everything you do and everything you create will have a huge impact across our entire global business. MiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to diversity, equity, and inclusion, were always moving towards becoming an even better place to work. Values Our values are so much more than statements. They unite MiQers in every corner of the world. They shape the way we work and the decisions we make. And they inspire us to stay true to ourselves and to aim for better. Our values are there to be embraced by everyone, so that we naturally live and breathe them. Just like inclusivity, our values flow through everything we do - no matter how big or small. ¢ ¢ ¢ ¢ ¢ We do what we love - Passion We figure it out - Determination We anticipate the unexpected - Agility We always unite - Unite We dare to be unconventional - Courage Benefits Every region and office have specific perks and benefits, but every person joining MiQ can expect: ¢ ¢ A hybrid work environment New hire orientation with job specific onboarding and training ¢ ¢ ¢ Internal and global mobility opportunities Competitive healthcare benefits Bonus and performance incentives ¢ ¢ Generous annual PTO paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives. Employee resource groups designed to connect people across all MiQ regions, drive action, and support our communities. Apply today! Equal Opportunity Employer Interested candidates kindly share your updated resume to "lavanya.n@miqdigital.com"
Posted 3 weeks ago
3.0 - 4.0 years
1 - 4 Lacs
Bengaluru
Remote
SRF Intake Required Details Primary Skills : 1. Content Writing and Editing 2. Stakeholder Collaboration 3. Content Quality Management (QA, Review) 4. Data Mapping and Information Structuring 5. Language Proficiency Secondary Skills : 1. Communication & Audience Adaptation 2. Technical Writing Experience 3. Internal Communication Channels Expertise 4. AI Prompting Knowledge 5. Detail Orientation & Organizational Skills Experience : Min. 3 years Role & responsibilities Preferred candidate profile
Posted 3 weeks ago
6.0 - 11.0 years
6 - 11 Lacs
Pune, Maharashtra, India
On-site
MSCI Services is looking for a Senior Technical Writer who thrives on making complex information simple. Our Analytics team delivers powerful tools that help clients understand risk, performance, and the dynamics of global markets. In this role, you will translate deep technical detailssuch as risk analytics, risk models, performance attribution, and APIsinto clear, engaging, and actionable documentation for both internal and external users. You will collaborate with product managers, engineers, and client-facing teams to understand our tools thoroughly and communicate their value effectively. If you enjoy untangling complex systems, have a knack for breaking things down into digestible steps, and care deeply about asking the right questions to craft content that guides, educates, and empowers, this is your opportunity to do so at scale. Responsibilities: Create, update, and maintain comprehensive product documentation , including: Product guides API guides Support pages Client communication Gather technical information from SMEs (Subject Matter Experts) , planning meetings, and product specifications. Translate complex technical concepts into clear and user-friendly content for diverse audiences. Manage documentation projects independently, including timelines and stakeholder communication . Champion consistency and clarity across all content, enforcing internal style guides, writing standards, and documentation best practices . Contribute to content strategy , identify gaps, improve workflows, and rethink how we communicate technical value to our users. Audit, update, and structure our documentation to support AI integration projects . Qualifications: Bachelor's degree in English, Technical Communication, Computer Science, or a related field. Familiarity with financial analytics, risk and performance attribution, ESG, or investment decision support tools is a plus. Strong writing, editing, and communication skills with a sharp eye for detail and structure. Ability to work independently in a fast-paced, distributed team environment. Strong interpersonal skills to work cross-functionally with product managers, developers, quantitative researchers, and UX/UI designers. Experience with Confluence, Jira, and Git . What we offer you: Transparent compensation schemes and comprehensive employee benefits , tailored to your location, ensuring your financial security, health, and overall well-being. Flexible working arrangements , advanced technology, and collaborative workspaces. A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results. A global network of talented colleagues who inspire, support, and share their expertise to innovate and deliver for our clients. Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro, and tailored learning opportunities for ongoing skills development. Multi-directional career paths that offer professional growth and development through new challenges, internal mobility, and expanded roles. We actively nurture an environment that builds a sense of inclusion, belonging, and connection , including eight Employee Resource Groups: All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women's Leadership Forum.
Posted 3 weeks ago
2.0 - 4.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Role: You will be responsible for creating, maintaining, and updating all technical and operational documents as well as maintaining the Knowledge base, ensuring clarity, consistency, and accessibility for internal teams and end-users. You'll work closely with product managers, developers, customer success teams to deliver accurate and user-friendly content. Responsibilities: Develop and maintain clear, concise, and accurate documentation, including: Helpdesk articles and self-serve knowledge base Product FAQs and How-to Guides Internal SOPs and process documents Collaborate with product and tech teams to understand features and document them for end-users and internal use. Own the structure and version control of documentation repositories (e.g., Google Drive, Notion, Confluence, or similar platforms). Regularly audit and update existing documents to reflect product updates or policy changes. Coordinate with customer support to identify common queries and proactively build help content. Ensure consistency in tone, format, and terminology across all written materials. Qualifications and Skills: Bachelors degree in English, Journalism, Computer Science, or related field. 24 years of experience as a Technical Writer, preferably in a SaaS or tech environment. Strong command over written English, with the ability to simplify complex technical concepts. Familiarity with tools like Zendesk, Notion, Confluence, Google Workspace, or similar platforms. Basic understanding of SaaS products and B2B workflows is a plus. Experience maintaining documentation version control and structured formatting. Good to Have Exposure to UI/UX writing or microcopy. Ability to create visual content such as flowcharts or process diagrams. SEO understanding for help articles. What Youll Get Opportunity to work closely with cross-functional teams in a high-growth startup. Ownership of documentation processes with autonomy to improve knowledge flows. Fast-paced and collaborative work culture.
Posted 3 weeks ago
4.0 - 6.0 years
6 - 8 Lacs
Mumbai
Work from Office
Create clear and comprehensive documentation for software products, APIs, and processes. Collaborate with development teams to ensure accuracy, usability, and alignment with technical specifications.
Posted 3 weeks ago
5.0 - 8.0 years
8 - 14 Lacs
Mumbai, Navi Mumbai
Work from Office
Responsibilities : We are looking for a Business Analyst who is highly skilled in the space of EdTech (Preferred) to join and be part of an extremely motivated and passionate team, who can: - Elicit, analyze, specify, and validate the business needs of stakeholders, be they customers or end users. - Collaborate with project sponsors to determine project scope and vision. - Perform requirements analysis. - Work with stakeholders and project team to prioritize collected requirements. - Develops and utilizes standard templates to accurately and concisely write requirements specifications. - Develop Business Test Cases for testing the completeness of application from a business perspective - Translate conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team. - Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team. - Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary. - Communicate changes, enhancements, and modifications of business requirements - verbally or through written documentation ; to project managers, sponsors, and other stakeholders so that issues and solutions are understood. - Provides guidance and/or instruction to junior staff members. - Being detail-oriented and capable of delivering a high level of accuracy Business Analyst Qualifications Skills : - Able to exercise independent judgment and take action on it - Excellent analytical, mathematical, and creative problem-solving skills - Excellent listening, interpersonal, written, and oral communication skills - Logical and efficient, with keen attention to detail - Ability to effectively prioritize and execute tasks while under pressure - Experience working in a team-oriented, collaborative environment - Proven capabilities in project and user-testing management - Proven development of innovative and impactful systems solutions - Extensive experience with data visualization - Highly proficient technical writing capabilities Education & Experience : - University degree in the field of business administration (MBA Preferred) - 5 to 8 years related work experience - Proven experience with business and technical requirements analysis, elicitation, modelling, verification, and methodology development - Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources - Excellent understanding of the organization's goals and objectives - Prior experience of working in Universities/Institutions/Coaching classes would be an added advantage
Posted 3 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
Kochi
Hybrid
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Position Overview The Technical Writer/Documentation Specialist is responsible for creating and maintaining high-quality documentation for software products and processes. This role involves working closely with software developers, product managers, and other stakeholders to understand complex technical concepts and translate them into clear, user-friendly documentation such as user manuals, guides, and online help resources. The Technical Writer ensures that documentation is accurate, comprehensive, and accessible to both technical and non-technical audiences. Essential Job Functions - core functions of the position Write user manuals, technical guides, and help documents. Organize and maintain documentation repositories. Work with developers and product managers to gather information. Proofread and revise documentation for accuracy and clarity. Utilize documentation tools (e.g., Markdown). Create guides and training materials for users. Requirements - certifications, education, industry knowledge Bachelor's degree. Minimum of 1-3 years of experience in technical writing or documentation. Experience in writing documentation for software products. Proficiency with documentation tools (e.g., Markdown, Microsoft Word). Understanding of software development processes and technical concepts. Excellent written and verbal communication skills. Ability to translate complex technical information into user-friendly content. Other Skills / Abilities - include communication skills, ability to multitask, etc. High level of accuracy and attention to detail in documentation and editing. Strong ability to analyze technical information and present it clearly. Ability to manage multiple documentation projects and meet deadlines. Ability to work effectively with cross-functional teams and gather information from various sources. Ability to adapt to changing requirements and quickly learn new technologies. Strong problem-solving skills to address documentation challenges and user feedback. Reporting to: Development Manager Work Location: Hybrid Job Type : Full-time Benefits: Health insurance Paid time off Work from home
Posted 3 weeks ago
5.0 - 10.0 years
8 - 14 Lacs
Mumbai
Work from Office
Job Description & Responsibilities: - We are looking for a Business Analyst who is highly skilled in the space of Ecommerce and be part of an extremely motivated and passionate team, who can: - Elicit, analyze, specify, and validate the business needs of stakeholders, be they customers or end users. - Collaborate with project sponsors to determine project scope and vision. - Perform requirements analysis. - Work with stakeholders and project team to prioritize collected requirements. - Develops and utilizes standard templates to accurately and concisely write requirements specifications. - Develop Business Test Cases for testing the completeness of application from a business perspective - Translate conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team. - Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team. - Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary. - Communicate changes, enhancements, and modifications of business requirements - verbally or through written documentation - to project managers, sponsors, and other stakeholders so that issues and solutions are understood. - Provides guidance and/or instruction to junior staff members. - Being detail-oriented and capable of delivering a high level of accuracy Business Analyst Qualifications Skills: - Able to exercise independent judgment and take action on it - Excellent analytical, mathematical, and creative problem-solving skills - Excellent listening, interpersonal, written, and oral communication skills - Logical and efficient, with keen attention to detail - Ability to effectively prioritize and execute tasks while under pressure - Experience working in a team-oriented, collaborative environment - Proven capabilities in project and user-testing management - Proven development of innovative and impactful systems solutions - Extensive experience with data visualization - Highly proficient technical writing capabilities Education and Experience: - University degree in the field of business administration (MBA Preferred) - 5- 8 years related work experience - Proven experience with business and technical requirements analysis, elicitation, modelling, verification, and methodology development - Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources - Excellent understanding of the organization's goals and objectives - Prior experience of working in Universities / Institutions / Coaching classes would be an added advantage
Posted 3 weeks ago
5.0 - 10.0 years
12 - 16 Lacs
Hyderabad
Work from Office
Role Overview: We are seeking a highly skilled and experienced Technical Writer to join our dynamic team. The ideal candidate will have a deep understanding of mobile supply chain solutions, Oracle ERP, SAP, and enterprise SaaS platforms. You will collaborate with cross-functional teams to create engaging, clear, and technically accurate content that supports Propel Apps products, services, and customer success initiatives. Responsibilities: Content Creation: Develop comprehensive technical documentation, including user manuals, integration guides, API documentation, whitepapers, case studies, and FAQs. Collaboration: Work closely with product managers, developers, and subject matter experts to gather technical information and translate it into user-friendly content. Knowledge Management: Maintain and update existing documentation to reflect product updates and new features. Marketing Support: Partner with the marketing team to produce thought leadership articles, blog posts, and technical content for campaigns. Standards Compliance: Ensure all documentation complies with industry standards and best practices for technical writing. Customer Enablement: Create tutorials, quick-start guides, and videos to help customers and partners implement and utilize Propel Apps solutions effectively. Research: Stay updated on industry trends, new technologies, and competitors to create relevant and impactful content. Requirements: Experience: 4 to 10 years of technical writing experience, preferably in the B2B SaaS or enterprise software domain. Technical Knowledge: Strong understanding of mobile supply chain solutions, Oracle ERP, SAP, and enterprise SaaS platforms. Writing Skills: Exceptional written communication skills with the ability to convey complex technical concepts clearly and concisely. Tools: Proficiency in documentation tools like MadCap Flare, Adobe FrameMaker, MS Word, Confluence, and video editing software for tutorials. Collaboration: Experience working with cross-functional teams, including engineering, product management, and marketing. Attention to Detail: High level of accuracy and attention to detail in all written materials. Education: Bachelors degree in Technical Writing, English, Computer Science, or a related field. Preferred: Familiarity with Agile development methodologies and knowledge of supply chain management processes.
Posted 3 weeks ago
3.0 - 6.0 years
3 - 6 Lacs
Hyderabad
Work from Office
About the Role: We are looking for an experienced Technical Documentation Writer to join our R&D team at Sioniq Tech Pvt Ltd. As we are developing a comprehensive Jewelry ERP, the writer will be responsible for creating clear, user-friendly documentation for each module and screen of the application. The ideal candidate should have a strong ability to translate complex technical concepts into easy-to-understand user guides, manuals, and help content. --- Key Responsibilities: Create user documentation for each screen and feature of the Jewelry ERP. Write clear, concise, and accurate user manuals, help guides, and training documents. Collaborate closely with business analysts, developers, testers, and UI/UX designers to understand the functionality of forms and processes. Organize and maintain documentation in a structured, accessible format. Create quick reference guides, FAQs, tooltips, and walkthroughs as needed. Continuously update documentation based on product enhancements or user feedback. Ensure consistency in language, formatting, and terminology across all documents. --- Requirements: 3 to 5 years of experience in technical writing or user documentation, preferably in ERP or enterprise software. Strong command over English with excellent writing, editing, and proofreading skills. Experience in documenting web-based applications or enterprise solutions. Familiarity with tools such as Microsoft Word, Google Docs, Snagit, Doxygen, Markdown, or similar. Ability to grasp technical concepts and explain them clearly to non-technical users. Basic understanding of software development life cycle (SDLC). Experience working with cross-functional teams. --- Preferred Skills: Experience in documenting ERP software. Knowledge of version control (e.g., Git). Ability to create visual aids like flowcharts, diagrams, and screen annotations.
Posted 3 weeks ago
10.0 - 12.0 years
12 - 14 Lacs
Bengaluru
Work from Office
As a Senior Software Developer, you will be responsible for analyzing, designing, developing, and testing software solutions to enhance product performance and customer satisfaction. You will use advanced analytical skills to solve complex problems, ensuring seamless hardware and software integration while maintaining high-quality standards. Your role includes resolving technical issues, planning software evolutions, and developing controlled production releases to meet customer needs. Additionally, you will mentor teams, provide technical guidance, and contribute to process improvements. With a strong business understanding, you will help drive innovation and efficiency in a dynamic and collaborative environment. You Have: Bachelor's degree with 10 to 12 years of experience. Develops software build-controlled production releases (e.g., main and update releases, service packages, maintenance updates, and customer design engineering). Defines product software evolutions through the creation and release of software documentation, software change control management, and supplier/customer notifications. Retains technical and design knowledge for assigned products and technologies and provides training to lower-tier support teams (Tier 2 and Tier 3). It would be nice if you also had: Applies the software care process (especially emergency case handling), contributing when needed to the fastest problem restoration. Shell scripting, Python, Perl, Ansible and RHEL/VMWare System configuration. Building Docker containers and networking with Kubernetes administration and Cloud deployment. Works effectively in a mixed environment and applies best practices and knowledge of internal and external business issues to improve products or services. Has in-depth business knowledge and understands how relevant areas integrate to achieve objectives. Uses advanced analytical skills to solve complex problems or problems that do not have routine solutions, taking a new perspective. Shares initial ideas for the professional direction of their own organisational unit. Acts as a professional advisor and mentor for staff, work teams, and task forces. May lead projects with manageable risks and resource requirements or small teams, handling day-to-day staff management issues, including resource management and work allocation. Analyses, designs, develops, and tests products, services, improvements, and bug resolutions for integrated hardware/software systems based on customer requirements. Resolves customer trouble tickets, diagnoses complex problems/issues, and provides resolutions or recommends corrective actions.
Posted 3 weeks ago
7.0 - 10.0 years
15 - 19 Lacs
Bengaluru
Work from Office
Principal Developer will develop SW/HW build-controlled productions releases (Update releases, service packages, maintenance updates, and customer design engineering). Defines product hardware/software evolutions through the creation and release of hardware/software documentation, hardware/software change control management, supplier and customer notifications. Retain technical and design knowledge for assigned products and technologies and provide training to the lower support teams (Tier 2 and Tier 3). Apply and maintain quality standards. Participate in process and tools evolutions and improvements. You have: Bachelor's or master's degree in computer science, Software Engineering, or a related field. Eight plus years of experience. Expert in C++ and OOPs concepts Experience in Linux, Inter-process communication/Networking and Multithreading. Experience in integrating Open-Source components Good knowledge of SIP, DIAMETER and HTTP It would be nice if you also had: Experience in Cloud and Cloud Native Technologies (Kubernetes (K8s), Docker, Consul, Redis, Helm, Envoy) Good knowledge on IMS/Volte/Networking Domain GIT and Gerrit knowledge Work effectively in a mixed environment and use best practices and knowledge of internal or external business issues to improve products or services. Use advanced analytical skills to solve complex problems. Act as a professional advisor and mentor for staff/workstream/taskforces. May lead projects with small teams, handle day-to-day staff management issues, including resource management and allocation of work. Analyse, design, develop and test products/services/improvements/bug resolutions for integrated hardware/software systems as per customers' requirements. Resolve customer trouble tickets. Diagnose complex problems/issues (EG hardware, software, combination) and provide resolution or recommend corrective actions. Plan technical requirements from customers needs. Develop SW/HW build-controlled productions releases (EG main and update releases, service packages, maintenance updates, and customer design engineering). Define product hardware/software evolutions through the creation and release of hardware/software documentation, hardware/software change control management, supplier and customer notifications.
Posted 3 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Responsibilities: Collect the source data and perform technical analysis. Creation or revision of AMM Manual in accordance with the Technical Specification. Good experience in authoring AMM of Airbus programs SA/LR/MB/XWB. Must have worked on Airframe and Systems ATA chapters. Hands-on-experience on the Airbus tools - GIPSY GIDOCA, SAP, ZAMIZ, DACAS, PDMLink. Must have sound knowledge in understanding engineering drawings, specifications and various other engineering documents. Familiar with the standards ATA100 iSpec2200 S1000D and ASD STE100 Guarantee quality and delivery of the work in the given time frame. - Grade Specific Focus on Mechanical Physical Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies) Active Listening Adaptability Analytical Thinking CAD & Digital Twin DesignGenerative Design & Additive Manufacturing Collaboration Material Science and Recycling Process Material ScienceMetals, Composite, Surface and Nanomaterials Problem Solving Product Digital DesignAutoCAD Product Digital DesignAutodesk Fusion 360 Product Digital DesignCATIA V5 Project Management Project Planning Projects & QCT Management, Supplier Management Rapid DynamicsCrash and Vulnerability Risk Management Scope Management Specification and Management Stakeholder Management Static Stress Analysis Static StressPhysics & Simulation Science Strategic Thinking Sustainability-Electrification Sustainability-Green Hydrogen
Posted 3 weeks ago
6.0 - 9.0 years
8 - 11 Lacs
Bengaluru
Work from Office
Support end-to-end AMS Solutioning, Bid Coordination, Proposal and Response development End-to-end solutioning of AMS proactive and reactive (RFx) proposals for multi-practice/capability deals Working with members of Pursuit team, solution teams (technical and functional experts), and other support functions Responsible to drive & work closely with the customer, sales, solutions and delivery team to create winning proposals Support specific initiatives identified and assigned by WinCenter Solution Design Develop and design AMS solutions tailored to client needs, including costing, staffing, and commercial models Technical Leadership Provide technical guidance and leadership in areas such as application modernization Presales Support Engage in presales activities, responding to RFIs/RFPs, and demonstrating solution capabilities Bid Management Participate in Bid Management for all pursuits other than AMS solutions if required Ensure all bid responses and proposals are properly planned, coordinated, and completed in line with the agreed timescales Drive response completion through collaboration with Practices, Sales, Marketing and Other functions specific to the RFI/RFP - Grade Specific Experience in bid managing/solutioning CX pursuits from Tier-1 or Tier-2 IT Services organisation Possess in-depth knowledge of proposal preparation, solutioning and collateral preparation. Standardize project management processes, bid management tools, documentation, and templates Highly organized and willing to take ownership of managing a repository of past proposals, collaterals and other documents created as part of Presales and Proposal development A natural flair for good technical writing and should be able to review technical proposals and solution descriptions Must have strong exposure to Presales in AMS across Global clients Have a fervour for Sales and understand the dynamics of Solution Selling Ability to interact with SMEs in a domain and technology space Good to have technical background on MS Technologies / Java Technologies / Mobile Development Any exposure/experience on any of these technologies will be an advantageSalesforce, MS-DX CRM, Commerce-B2B and B2C, Front-end/UI, Mobile Apps, Pega, Adobe Exp Manager, Sitecore
Posted 3 weeks ago
6.0 - 10.0 years
10 - 20 Lacs
Bengaluru
Remote
We are looking for a hands-on and technically sound Technical Writer for building technical documentation, user manuals, Standard operating procedures. What you'll do Visualize workflows, SOPs, and system behavior using flowcharts, swimlane diagrams, or process models. Work cross-functionally with engineers, designers, QA, and support to gather inputs and validate accuracy. Use version control or feedback loops to keep documentation up to date. Ensure documentation meets legal/regulatory standards (e.g., ISO, etc). Make documentation accessible (using alt text, screen reader-friendly formatting, etc.). Maintain document revisions, version histories, and changelogs. Use content reuse techniques for modular documentation (especially in SOPs and product guides). Write in clear, simple, and actionable language. Structure content logically: Understand how users interact with the product step-by-step. Break down complex operations into small, manageable actions. Develop comprehensive communication plans tailored specifically for each program/product goals/objectives/audience needs/stakeholder expectations/timelines/resources/budget constraints/risks/opportunities etc. Coordinate with cross-functional teams (legal/compliance/risk/privacy) to ensure alignment/integration/cohesion/synergy between program messaging/content distribution channels/promotional activities/internal policies/external regulations/company values/corporate vision etc. Define key performance indicators (KPIs)/metrics/milestones/deliverables/reporting mechanisms/evaluation criteria for measuring success/effectiveness/impact/ROI of communication initiatives. Monitor/review/analyze data-driven insights/feedback/results from various sources using findings to refine/adapt/improve strategies/tactics/content formats/messages/frequency/timing etc. Proactive Communication: Actively engage with internal stakeholders, including program/product managers, various departments, and employees. Maintain open lines of communication to gather information, share updates, discuss program goals, and align expectations. Use a variety of communication channels such as emails, calls, video conferences, and in-person meetings to ensure all parties are well-informed and involved. Feedback and Insights: Collect and analyze feedback from internal stakeholders through surveys, interviews, focus groups, polls, forums, and direct interactions. Use this data to identify areas for improvement in program content and communication strategies. Ensure that stakeholder concerns are addressed promptly and effectively to build trust and foster long-term relationships. Event Coordination: Organize and manage stakeholder engagement events such as Q&A sessions, webinars, workshops, seminars, etc. Cross-functional Collaboration: Work closely with cross-functional teams including marketing/sales/customer support/product development/legal/compliance/Risk/Privacy to ensure cohesive communication efforts across the organization. Support change management initiatives by providing clear and timely information to stakeholders about new policies/procedures/products/services/technologies/processes/etc. Regular Updates: Provide regular updates on program progress/milestones/accomplishments/challenges via multiple channels (newsletters/blog posts/social media/email campaigns/company intranet/webinars/team meetings/all-hands sessions). Keep stakeholders informed about key developments/new initiatives/upcoming events/opportunities/issues/status reports/metrics/results/impact stories/testimonials/case studies/success stories/etc. What you'll bring 7+ Years of experience building technical documentation, user manuals, Standard operating procedures. Ability to translate complex technical concepts into clear & concise language. Tailor content based on user needs, roles, and knowledge levels. Organize content logically using headings, subheadings, tables, and diagrams. Develop clear navigation structures and indexes for large documents. Tool Proficiency: Tools Like Documentation: Confluence, Microsoft Word, Google Docs SOPs: Lucidchart, Visio. Developer Docs knowledge: Swagger (OpenAPI), Postman, Markdown, GitHub/GitLab Wiki Manuals: Adobe FrameMaker. Soft Skills Ability to lead by example with a hands-on, proactive approach. Excellent problem-solving and decision-making capabilities. Strong communication skills to interact with both technical and non-technical stakeholders. Commitment to continuous improvement and team development. Looking for immediate Joiners only. Pls share your updated CV @ monika.yadav@ness.com
Posted 3 weeks ago
2.0 - 3.0 years
5 - 7 Lacs
Pune
Remote
Job Title: IT Resume Writer Remote Shift -6:30 PM IST Onwards Okay to use own laptop Apply nidhi@intersourcesinc.com Job Overview: We are looking for a skilled and experienced IT Resume Writer to join our team. The ideal candidate will have a strong background in writing resumes specifically tailored for IT professionals. You will work closely with clients to understand their experience, skills, and career goals and transform that into a compelling resume that showcases their expertise and attracts potential employers. The role requires a deep understanding of the IT industry, key skills, technical jargon, and an ability to tailor resumes to meet specific job requirements. Key Responsibilities: Client Consultation : Engage with IT professionals to understand their career history, skills, accomplishments, and job goals. Resume Writing : Create clear, concise, and professional resumes that reflect the clients technical skills, work experience, and achievements in the IT industry. Tailoring Resumes : Customize resumes for specific roles (e.g., Software Engineer, Network Administrator, IT Support, Data Analyst, etc.) to increase the chances of selection by ATS (Applicant Tracking Systems) and hiring managers. Industry Knowledge : Stay up-to-date with the latest trends and technologies in the IT field to ensure resumes are current and relevant. Keyword Optimization : Integrate industry-specific keywords, technical skills, certifications, and competencies into resumes to make them more searchable and aligned with job descriptions. LinkedIn Profile Writing : Offer LinkedIn profile optimization services, ensuring clients’ profiles are consistent with their resumes and visible to recruiters. Cover Letters : Write tailored cover letters that complement resumes and align with the job role the client is targeting. Portfolio Development : Assist clients in creating or improving their portfolio to highlight their technical projects, contributions, and achievements. Client Communication : Provide regular updates, solicit feedback, and make revisions as needed to meet client expectations and ensure satisfaction. Proofreading and Editing : Ensure that all written content is error-free, grammatically correct, and presented professionally. Required Skills and Qualifications: Proven experience as a professional resume writer, preferably specializing in IT roles. Strong understanding of the IT industry, including knowledge of key technologies, software, and IT terminology. Exceptional writing, editing, and proofreading skills. Familiarity with ATS (Applicant Tracking Systems) and resume formatting to ensure maximum visibility. Ability to effectively communicate with clients to understand their career achievements, goals, and challenges. Experience working with LinkedIn profiles and understanding of best practices for online presence. Ability to write clear, concise, and compelling content that highlights a client’s strengths and technical expertise. Strong attention to detail, organization, and time management skills. Ability to work independently and meet deadlines. Preferred Skills: Certification in resume writing or career coaching (e.g., CPRW - Certified Professional Resume Writer). Experience with career coaching or job search consulting. Familiarity with various IT domains (Software Development, Networking, IT Security, Cloud Computing, Data Science, etc.). Experience writing for executives or senior-level IT professionals. Familiarity with portfolio creation tools and platforms for showcasing IT projects. Educational Requirements: Bachelor’s degree in English, Communications, Journalism, Information Technology, or a related field (preferred). Relevant certifications or training in resume writing and career coaching (optional).
Posted 3 weeks ago
3.0 - 8.0 years
2 - 5 Lacs
Bengaluru
Remote
Role & respo Content Writing and Editing 2. Stakeholder Collaboration 3. Content Quality Management (QA, Review) 4. Data Mapping and Information Structuring 5. Language Proficiency nsibilities Preferred candidate profile
Posted 3 weeks ago
3.0 - 8.0 years
3 - 8 Lacs
Gurgaon, Haryana, India
On-site
Job Role & Responsibilities: Understand the data model and perform analytical operations on datasets. Process, cleanse, and verify data integrity for analysis purposes. Perform data mining to identify meaningful patterns and insights. Develop logic to extract business KPIs and store them in the Lakehouse environment. Regularly monitor and update analytics KPIs. Conduct exploratory data analysis (EDA) and present descriptive statistics and insights to domain experts. Collaborate to develop and test hypotheses. Create reports and visualizations through dashboards and storyboards to communicate solutions and findings. Maintain documentation and version control of all sprint artifacts. Technical Skills / Experience: Essential: Strong programming and analytical skills. Expertise in SQL and Python; familiarity with Pandas, NumPy, Statsmodels, and Matplotlib libraries. Hands-on experience writing code for extracting KPIs from raw data. Experience with data cataloging tools like Unity Catalog or AWS Glue for data preparation and transformation. Working knowledge of Databricks SQL Warehouse or AWS Redshift. Basic understanding of data modeling concepts. Proficient with dashboard tools like Power BI, Tableau, or Cognos. Strong storytelling and communication skills for presenting insights. Proficient in technical writing and documentation using Confluence. Familiarity with Agile project management tools like JIRA and code versioning with GitHub. Desirable: Knowledge of Agentic AI frameworks on AWS Bedrock or Mosaic AI. Understanding of large language models such as Claude and ChatGPT. Experience with data lakehouse platforms like Databricks or Teradata. Exposure to connected vehicle data analytics (GPS, on-board sensor data from powertrain, body, chassis systems). Experience with Spark or other distributed computing frameworks. Behavioral Skills: Excellent interpersonal and communication skills. Strong discipline, integrity, and compliance with company policies.
Posted 3 weeks ago
2.0 - 5.0 years
3 - 8 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Hybrid
Responsibilities: Collaborate with cross-functional teams to gain a deep understanding of our SAAS product and document requirements effectively. Produce high-quality documentation meeting standards ensuring it resonates with our diverse user base. Craft transparent API documentation with meticulous endpoint descriptions and practical examples, collaborating closely with the development team to ensure precision in representing intricate technical details. Develop user-friendly interface text, online help, and developer guides that prioritize clarity and ease of understanding within the context of SAAS product. In addition, contribute to the design and creation of tutorials aimed at empowering end-users across a spectrum of applications, leveraging your expertise in SAAS to enhance their overall experience. Ensure documentation aligns with the user experience, collaborating with product managers and UX/UI designers. Craft engaging blog posts on new features, updates, and best practices. Collaborate with developers and support teams to understand and address common error scenarios. Draft clear and concise customer-facing emails with accurate information. Analyze existing and potential content for enhancement. Qualifications: University degree in Computer Science, Engineering or equivalent preferred. Skillset required: Proven experience as a Technical Writer, preferably in the SAAS or technology industry. Experience in creating API documentation and developer guides. Familiarity with user interface text and online help development. Strong attention to detail and a commitment to producing high-quality documentation. Excellent written and verbal communication skills. Proficiency in using documentation tools and version control systems. Ability to work collaboratively with cross-functional teams & familiarity with industry best practices in technical writing. Familiarity with the SDLC and software development. Perks and benefits: Hybrid Work culture Free Medical Insurance for employees & their families Birthday leave Paid Maternity / Paternity leave Gratuity Employee centric policies
Posted 3 weeks ago
1.0 - 2.0 years
2 - 6 Lacs
Bengaluru, Karnataka, India
On-site
What you will do The Core Agent is responsible for providing general information about the hotel and assisting callers. Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral. Processes reservations from the sales office, other hotel departments, and travel agents. Knows the type of rooms available as well as their location and layout. Creates and maintains reservation records by date of arrival and alphabetical listing. Communicates reservation information to the front desk. Open and close the availability as and when required of hotel in all channels and website. Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers What you bring At least 1-2 years experience in a similar role within 5 Star Luxury Hotels is considered an asset Bachelor s Degree in Hospitality Management or Equivalent is considered an asset Strong communication and customer service skills What we offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Dream Holidays at other Four Seasons Hotels and Resorts Comprehensive Insurance coverage for Hospitalization and Personal Accident Complimentary Employee Meals
Posted 3 weeks ago
0.0 - 1.0 years
2 - 5 Lacs
Bengaluru
Work from Office
We are looking for a Technical Content Writer Intern who is eager to learn and passionate about technology and content creation. In this role, you will have the opportunity to develop and refine your technical writing skills by working on a variety of projects, including product documentation, blog posts, tutorials, and more. This internship is ideal for someone interested in a career in content writing, technical documentation, or technology marketing.
Posted 3 weeks ago
5.0 - 8.0 years
8 - 18 Lacs
Bengaluru
Work from Office
A Technical Writer will be responsible for producing high-quality documentation for all the internal processes and the product. This role will require expertise in Independently handling and delivering detailed documentation projects. If you have the below mentioned skills, please reach out to us and wed be happy to speak to you regarding this available position with us. You will work collaboratively with developers, quality engineers, product managers, presales and marketing teams to deliver high quality content. Responsibilities: - Writing easy-to-understand user interface text, online help and developer guides - Determine the type of publication that will best serve the project requirements; adjust the tone and technical terms used to meet the needs based on the audience and to ensure understanding - Working with internal teams on product and documentation requirements; to obtain an in-depth understanding of the product and the documentation requirements - Create tutorials to help end-users use a variety of applications - Analyse existing and potential content, focusing on reuse and single-sourcing opportunities - Create and maintain the information architecture - Plan, develop, organize, write and edit operational procedures and manuals - Research, develop and document technical design specifications and test scripts - Manage updates and revisions to technical literature Required Skills - Proven working experience of at least 5 years in technical writing of software documentation - Ability to deliver high quality documentation paying attention to detail - Basic familiarity with the SDLC and software development - Good understanding of content management systems - Experience in Technical Writing about enterprise software or similar applications, API documentation, content planning, content creation and content review - Excellent written and grammatical skills in English - Strong working knowledge of Microsoft Office - University degree in Computer Science, Engineering or equivalent preferred
Posted 3 weeks ago
4.0 - 9.0 years
5 - 14 Lacs
Chennai
Work from Office
Role & responsibilities : Role: Senior Technical Writer NP: Immediate Joiner / 30 Days NP Exp: 4 -9 Years Work Mode: WFO / Hybrid Shift timing: 12pm to 8pm IST JOB DESCRIPTION: About the Role: The ideal candidate is an outstanding writer with experience creating content for enterprise software targeted to professional and technical audiences. Works closely with writers and editors to develop high-quality technical content. Researches and resolves content issues identified by customers or workmates by updating relevant topics. Drafts, maintains, and edits content for release notes and release publications, and backlog. Balances multiple deliverables across various product areas at the same time. Prepares content for online delivery. Learns and tests product functionality while writing documentation. Reviews technical information and content prepared by other team members for clarity, consistency, and content quality. Manages time effectively, focuses on priorities, and maps out documentation plans in Jira and planning tool without supervision. Requires minimal editing of content. Helps other writers with developing content for publications. Can move across product areas when needed. Focuses on team and individual goals. Sets an example based on quality of writing, relationships, and adherence to processes. Provides regular updates to manager and lead on project status. Tracks work using appropriate tools (Example: Jira). Mentors and guides junior writers on the team to improve their effectiveness. Attends alignment meetings, learns from discussions, and adds detail to topics. We're looking for someone with excellent written, verbal, and demonstrated technical writing expertise who provides leadership and mentoring of team members through knowledge and skills, and who is able to determine work priorities without direction from managers. Someone that champions expertise and excellence using demonstrated creativity and resourcefulness. Basic Qualifications: Bachelor's degree and 4+ years of technical writing experience or equivalent. Other Qualifications: Experience implementing or working with enterprise software preferred. Strong understanding of impacts across product areas. Expert level knowledge of DITA and XML authoring. Software-as-a-service (SaaS) experience is greatly preferred. Demonstrated leadership skills among peers and other stakeholders. Experience working with Adobe Experience Manager (AEM) preferred. Background in human resources, payroll, finance, or higher education a plus. Experience in using Camtastia a plus.
Posted 3 weeks ago
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