Qualifications & Work Experience Bachelors degree in any discipline Proficiency in English (spoken and written) Basic computer skills, particularly in Microsoft Word and Excel Proficiency in Hindi and Arabic is an added advantage Key Responsibilities Registration & Vendor Management Register and maintain records of new suppliers in relevant systems or portals Update company profiles on registered portals as needed Periodically update company credentials and respond to vendor requests for information Maintain and organize a vendor database, categorized by specific services Sales Support & Outreach Support sales activities by sending introductory emails and scheduling meetings with potential clients Assist with both outdoor and online sales by monitoring corporate websites, social media platforms, and other online resources for business opportunities Follow up on introductory emails and track the progress of online registrations Membership & Documentation Notify the front office regarding all upcoming membership renewals Research and recommend new certifications and memberships relevant to the industry Provide timely renewal notifications to the HR Department for trade licenses, Chamber of Commerce certificates, and other legal documents Tendering Manage the end-to-end tendering process for all company entities Prepare and submit both online and offline tender applications for major clients and organizations Draft and compile comprehensive technical documentation required for tender submissions Assist in the preparation and coordination of commercial documents Provide timely responses and clarifications to technical queries raised during the tender evaluation process Support the development of special documentation as per specific tender requirements Train and assist both back office and front office teams on online tendering platforms and procedures Role & responsibilities Preferred candidate profile

Responsibilities: * Manage customer queries via phone, email & chat * Provide exceptional service with empathy & efficiency * Resolve issues promptly & fairly * Maintain high NPS through continuous improvement Provident fund

Responsibilities: * Collaborate with cross-functional teams on project deliverables. * Ensure accuracy, clarity, and consistency throughout documents. * Develop technical documentation using industry standards.