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10.0 - 15.0 years
17 - 19 Lacs
Gurugram
Work from Office
We are looking for Technical Consultants to support our customers creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Data Analytics, Application services, Networking, Server-less and more. This is not a sales role, but rather an opportunity to be the principal technical advisor for organizations ranging from start-ups to large enterprises. As a Technical Account Manager, you will be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business-critical applications. You will get your hands dirty, troubleshooting application, network, database, and architectural challenges using a suite of internal AWS Cloud tools as well as your existing knowledge and toolkits. We are seeking individuals with strong backgrounds in I.T. Consulting and in any of these related areas such as Solution Designing, Application and System Development, Database Management, Big Data and Analytics, DevOps Consulting, and Media technologies. Knowledge of programming and scripting is beneficial to the role. Every day will bring new and exciting challenges on the job while you: Learn and use new Cloud technologies. Interact with leading technologists around the world. Work on critical, highly complex customer problems that may span multiple AWS Cloud services. Apply advanced troubleshooting techniques to provide unique solutions to our customers individual needs. Work directly with AWS Cloud subject matter experts to help reproduce and resolve customer issues. Write tutorials, how-to videos, and other technical articles for the customer community. Leverage your extensive customer support experience and provide feedback to internal AISPL teams on how to improve our services. Drive projects that improve support-related processes and our customers technical support experience. Assist in Design/Architecture of AWS and Hybrid cloud solutions. Help Enterprises define IT and business processes that work well with cloud deployments. Be available outside of business hours to help coordinate the handling of urgent issues as needed. A day in the life As a TAM, youll start your day reviewing operational metrics and service health for your strategic enterprise customers. You might lead a morning technical deep-dive session with a customers engineering team, helping them optimize their cloud architecture. By midday, you could be collaborating with AWS service teams to resolve a complex migration challenge or providing proactive recommendations for cost optimization. Afternoons often involve strategic planning sessions, where youll help customers align their technical roadmap with business objectives. Youll also participate in architecture reviews, incident post-mortems, and best-practice workshops. Throughout the day, youll leverage your technical expertise to provide timely solutions, whether its improving security posture, enhancing operational excellence, or architecting for scale. While most work happens during business hours, youll occasionally support critical situations outside regular hours, ensuring your customers mission-critical workloads run smoothly About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve. Bachelor s Degree with 10+ years of hands-on Infrastructure / Troubleshooting / Systems Administration / Networking / DevOps / Applications Development experience in a distributed systems environment. External enterprise customer-facing experience as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences. Ability to manage multiple tasks and projects in a fast-moving environment. Be mobile and travel to client locations as needed. Advanced experience in one or more of the following areas: Software Design or Development, Content Distribution/CDN, Scripting/Automation, Database Architecture, Cloud Architecture, Cloud Migrations, IP Networking, IT Security, Big Data/Hadoop/Spark, Operations Management, Service Oriented Architecture etc. Experience in a 24x7 operational services or support environment. Experience with AWS Cloud services and/or other Cloud offerings.
Posted 4 days ago
0.0 - 5.0 years
3 - 3 Lacs
Panvel
Work from Office
Responsibilities: * Collaborate with cross-functional teams on projects * Provide technical assistance during product launches * Troubleshoot software issues * Maintain equipment inventory & order replacements as needed Travel allowance Over time allowance Life insurance
Posted 4 days ago
4.0 - 6.0 years
5 - 6 Lacs
Bengaluru
Work from Office
Delivers the Technical scope Make robust designs of assemblies and parts (from non-complex to complex designs depending on the seniority & experience) Assist Leads Focus on developing their technical skills The typical Engineering activities include, Design & Development of devices, cubicles/cabinets, assemblies, skids etc (3D and 2D) Safety & Compliance Studies FEA Analysis Documentation & Compliance Pneumatic/Hydraulic schemes Motion Studies Details of the Engineering Scope of Work: Design & Development of devices (3D and 2D) 3D Design for structural frameworks, enclosures, electrical installations updates\u2026 3D Design Turnkey Pre project 3D studies 2D drawings for data received or 3D created Develop internal products/families as Standard devices Safety & Compliance Perform risk assessments FMEA studies FEA Analysis Perform stress analysis (FEA), thermal analysis, and material selection. Documentation & Compliance Develop mechanical documentation, including: User manuals. BOM & drawings packages Technical data Ensure compliance with relevant industry standards and best practices. Pneumatic/Hydraulic Design pneumatic and hydraulic schemes On-Site Support (through short-term visits) Travel to customer sites for Assembly follow up, debugging and machine qualification. Provide technical support and troubleshooting as required. Additionally, the role requires the following experience, Carry out designs, create exploded drawings and details drawings. Review self-work and peer work Create design documentation, manuals etc Examples of Engineering deliverables CAD models (3D/2D) source code. Assembly diagrams Structural analysis reports. User manuals and technical documentation. Machines\ simulation videos. Risk Assessments analysis Complete and functional source code of the developed software. Bill of Material Soft Skills / Personality Traits Extensive knowledge of 3D CAD software, preferably Solid Edge Knowledge of EPLAN and ACAD systems Strong computer skills and proficiency in Excel and PowerPoint Finite element method good to have Experience in design for manufacturing technologies, tolerancing analysis, FMEA and quality assurance Mechatronics Skills Technical documentation (drawings, specifications, etc) Knowledge of project management and engineering techniques, processes and tools, including project planning tools Knowledge of Machine Directive and other industrial equipment safety rules Working experience in an international team Green Belt 6-Sigma Certification / Experience Good to have Fluent in English, both written and spoken Flexible to travel Knowledge of Spanish, Polish, Chinese or German will be positively valued Software Tools Solid edge + Teamcenter SolidWorks Draftsight Jt2go (viewer) Edrawings Ansys or similar Eplan Fluid Behavioral competencies Good team player Pro-Active (creativity & initiative) Time management Decision making Objectives focused Problem-solving Customer focused Hands-on Resolutive Self-starter
Posted 4 days ago
4.0 - 9.0 years
11 - 12 Lacs
Chennai
Work from Office
Join Amazons Books Content Risk Automation team as a Support Engineer IV, where youll enhance our automated risk detection systems using a combination of rule-based logic, data analytics, and emerging AI capabilities. This role focuses on building scalable solutions that protect our digital book ecosystem while ensuring efficient, accurate content evaluation. Youll work at the intersection of traditional risk management systems and modern technology to develop solutions that maintain Amazons high standards for trust and safety. Lead the development and enhancement of our Rules Based Matching System (RBMS), incorporating targeted ML-assisted features where beneficial Design and implement new detection methods that combine rule-based logic with data-driven insights to solve complex content evaluation challenges Conduct sophisticated data analysis using SQL, Tableau, and analytical tools to identify patterns and improvement opportunities Maintain and optimize automated detection systems while ensuring high accuracy and minimal false positives Collaborate with data science teams to evaluate and implement practical ML solutions for specific use cases Drive system improvements through data-driven decision making and systematic performance analysis Manage critical escalations and develop automated solutions to prevent recurring issues This is an onsite role based out of Chennai, India and work hours are 2 PM to 11 PM IST Monday to Friday A day in the life Your day starts with reviewing system performance metrics and addressing any critical alerts. Youll work on enhancing detection rules based on recent data patterns, collaborate with data scientists on improving automated classification accuracy, and participate in cross-team meetings to align on risk management strategies. Afternoons involve coding system improvements, analyzing edge cases, and fine-tuning automated workflows. Youll wrap up by mentoring team members and planning upcoming technical improvements. About the team The Books Risk Automation team combines traditional risk management expertise with modern automation techniques to protect Amazons book catalog. We maintain and enhance sophisticated detection systems while selectively incorporating new technologies to improve efficiency. Our work directly impacts customer trust and Amazons reputation. Were a data-driven team that values practical solutions and measurable improvements over complexity. 4+ years of software development, or 4+ years of technical support experience Experience troubleshooting and debugging technical systems Experience in Unix Experience scripting in modern program languages Experience in agile/scrum or related collaborative workflow Knowledge of distributed applications/enterprise applications Knowledge of UNIX/Linux operating system Experience analyzing and troubleshooting RESTful web API calls
Posted 4 days ago
3.0 - 8.0 years
5 - 10 Lacs
Lucknow
Work from Office
The Admin Associate provides comprehensive administrative and clerical support to ensure the smooth operation of the department. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently. The Admin Associate shoiuld be proactive, resourceful, and able to handle sensitive information with discretion. Key Responsibilities: To find cost-effective deals and supplier and to discover the best ways to cut procurement expenses and get the quality deal. Responsible for supporting Program Units in identifying Procurement Needs, Preparation of Procurement Plans, and Procurement Budgets. Procurement of Stationery and maintenance of Stationery Register and bills processing Procurement of Pantry Stock, maintenance of Pantry Stock register and bills processing Procurement of House keeping materials, maintenance of housekeeping stock register and bills processing Procurement of Peripherals, maintenance of Peripherals stock register and it s processing Workstation allotment, Updation of extension list, hotel coverage sheet, workstation layout Supervision of Housekeeping of State offices and quality check Tracking sheets of bills Supporting events and other important meetings Work Experience: Minimum of 3 years of experience in administration or a related field. Experience in a nonprofit, governmental, or large organizational setting is preferred. Any Bachelor s degree, Master s Degree will be preferred. Key Competencies: Professional demeanor and positive attitude. High level of integrity and discretion in handling confidential information. Ability to adapt to changing priorities and work under pressure. Good intrapersonal communication skills Talent in negotiations and networking Proficient in Microsoft Office Suite (Word, Excel, Outlook). Multi-tasking and time-management skills, with the ability to prioritize tasks. Highly organized and detail-oriented
Posted 4 days ago
3.0 - 5.0 years
3 - 7 Lacs
Pune
Work from Office
Bachelor s degree in E & TC, Automotive Engineering, or a related field. Experience: Minimum 3-5 years of experience in a technical sales role within the automotive industry. Proven track record in selling automotive products and solutions (components, systems, or services). Strong technical understanding of automotive systems (engine components, transmission systems, suspension, braking, etc.). Job Profile : Identify and target potential customers in the automotive sector (OEMs, Tier 1/Tier 2 suppliers, repair shops, etc.) Develop and execute sales strategies to meet or exceed sales targets. Create and present technical product proposals to prospective clients. Build and maintain strong relationships with existing and new customers. Technical Expertise: Provide technical support to clients regarding automotive products, such as components, parts, and systems. Conduct product presentations and demonstrations to explain technical benefits and features to customers. Assist customers with product specifications, application needs, and troubleshooting. Market Analysis & Reporting: Stay updated on industry trends, emerging technologies, and competitor products. Analyze market requirements to drive product improvements and new solutions. Report regularly on sales performance, forecasts, and customer feedback. Collaboration: Work closely with the engineering and product teams to communicate customer requirements and feedback. Collaborate with marketing teams to create promotional materials and technical content. Customer Support & After-Sales: Provide post-sales support, ensuring that products meet customer expectations. Manage customer inquiries and complaints, working to resolve any technical issues quickly. Ensure proper installation, maintenance, and service procedures are followed for products supplied.
Posted 4 days ago
1.0 - 3.0 years
3 - 5 Lacs
Hyderabad
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices.
Posted 4 days ago
1.0 - 3.0 years
3 - 5 Lacs
Jodhpur
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices.
Posted 4 days ago
2.0 - 7.0 years
11 - 12 Lacs
Hyderabad
Work from Office
We support a fast-paced environment where each day brings new challenges and opportunities As a Support Engineer, you will play a pivotal role in ensuring the stability, compliance, and operational excellence of our enterprise Data Warehouse (DW) environment In this role, you will be responsible for monitoring and maintaining production data pipelines, proactively identifying and resolving issues that impact data quality, availability, or timeliness You ll collaborate closely with data engineers and cross-functional teams to troubleshoot incidents, implement scalable solutions, and enhance the overall resilience of our data infrastructure A key aspect of this role involves supporting our data compliance and governance initiatives, ensuring systems align with internal policies and external regulatory standards such as GDPR You will help enforce access controls, manage data retention policies, and support audit readiness through strong logging and monitoring practices You ll also lead efforts to automate manual support processes, improving team efficiency and reducing operational risk Additionally, you will be responsible for maintaining clear, up-to-date documentation and runbooks for operational procedures and issue resolution, promoting consistency and knowledge sharing across the team We re looking for a self-motivated, quick-learning team player with a strong sense of ownership and a can-do attitude, someone who thrives in a dynamic, high-impact environment and is eager to make meaningful contributions to our data operations 2+ years of software development, or 2+ years of technical support experience Bachelors degree in engineering or equivalent Experience troubleshooting and debugging technical systems Experience in Unix Experience with AWS, networks and operating systems
Posted 4 days ago
5.0 - 10.0 years
5 - 10 Lacs
New Delhi, Chennai
Work from Office
Responsibilities Key Deliverables Responsibilities Key Deliverables TEKline - To ensure quick and precise solution to customer problems which Mahindra dealer has not succeeded in resolving on Mahindra automotive division products. Technical hotline provides remote technical assistance. Provide remote Technical Assistance to assist dealers in complex trouble shooting of unresolved problems Failure Root cause analysis and share information with upstream teams for product improvements Enhance technical capabilities of dealer personnel Dealership audit on technical aspects Ensuring smooth new product launches from technical support side TEKline - Strong Technical knowledge on Automobiles, Quick Response, Good electrical electronics knowledge and strong analytical abilities. Passionate about troubleshooting. TEKline - Data analytics, Root cause analysis, Prioritization , Good Communication skills (written and spoken) Hand holding and capability building TEKline - Conflict Management, Assertiveness, Team Management, People Management skills, Negotiation skills Preferred Industries Automobile Education Qualification Masters of Engineering; Bachelor of Engineering; Masters of Engineering in Mechanical; Masters of Engineering in Automobile; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile General Experience 5+ years of experience
Posted 4 days ago
2.0 - 4.0 years
4 - 6 Lacs
Hisar
Work from Office
2-4 Years experience in troubleshooting in desktops, laptops, and printers, local networking devices and Installing new software and update each of them. Configure and install localnetwork printers also coordinate with vendors if required. Configuration and deployment of new desktop and laptop systems. Work with hiring managers to order hardware/software for new employees and set up new workstations in a timely manner Conduct remote desktop troubleshoot to end-users along with documentation ticket maintenance with SLA. Provide new hardware/software for users as approved, assist in asset tag control and inventory management. To support daily technical support activities for desktop, data, and server management. Customize desktop applications to meet user needs. Follow up with clients to ensure their systems are functional. Experience with firewalls, Internet VPNs remote implementation, troubleshooting, and problem resolution. Installation, configuration and troubleshooting of Operating system, all types of applications, drivers, and necessary updates. Addressing user tickets regarding hardware, software, and Addressing user tickets regarding hardware, software, and networking issues and resolve issues within given SLA
Posted 4 days ago
6.0 - 8.0 years
7 - 9 Lacs
Bengaluru
Work from Office
Mechanical Design, process & PLM support for PMC-Hgas Project Understand the available physical product architecture by reverse engineering and do the comparison with the design documents like assembly, sub assembly and part etc Understand the existing product Process flow map / SOW and help manufacturing team to setup the production line by creating the updated process/ SOW map. 2D/ 3D model Creation / conversion using the Creo software. Review existing / make the DFMEA, PFMEA, Control plan etc for the list of products Test plan and test report preparation Supplier DFM, FAIR review and provide technical support to supplier to manufacture the plastic, sheet metal and machined parts. Process equipment design review for the line setup. Design support for fixture design/ part design for the line setup Co-ordinate with the product manufacturing and the line set up team to provide the required support. Design and process documentation Education: Diploma or BE Mechanical
Posted 4 days ago
2.0 - 3.0 years
2 - 6 Lacs
Bengaluru
Work from Office
The WFM Support Specialist will provide customer and technical support, assist with troubleshooting, respond to client inquiries, and ensure effective communication with clients. Responsibilities include analysing data to optimise workforce management processes and configurations within the UKG system. Qualifications Strong Analytical Skills 2 3+ years of experience in WFM support or related roles. Experience in Technical Support and Troubleshooting Customer Support capabilities Excellent Communication skills Familiarity with workforce management software, particularly UKG, Legion is a plus Bachelors degree in Information Technology, Business Administration, or related field Ability to work both independently and as part of a team, including remote collaboration Hands-on experience with WFM tools (e.g., UKG, Legion). Strong analytical and Excel skills. Excellent communication and problem-solving abilities. Ability to work in a fast-paced, team-oriented environment.
Posted 4 days ago
1.0 - 2.0 years
2 - 5 Lacs
Gurugram
Work from Office
Responsible for providing day-to-day technical support to employees for a range of hardware and software related systems. Responds to and diagnoses problems through discussion with users, which includes trouble shooting, fault rectification and problem escalation. Provides effective and timely resolution of users problems, queries or complaints. Assists in hardware and software evaluation and recommends upgrades or improvements to IT infrastructure. Positions on this level are fully proficient in executing established standards. Works independently within set frames and follows set course. Has a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of practical professional experience in a particular area. Develops own knowledge, shares best practice and develops relevant/appropriate solutions. Positions at this level are expected to continuously improve the day-to-day activities/processes. Can be a formal team leader of more junior co-workers and may set day-to-day operational objectives.
Posted 4 days ago
1.0 - 2.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Responsible for providing day-to-day technical support to employees for a range of hardware and software related systems. Responds to and diagnoses problems through discussion with users, which includes trouble shooting, fault rectification and problem escalation. Provides effective and timely resolution of users problems, queries or complaints. Assists in hardware and software evaluation and recommends upgrades or improvements to IT infrastructure. Positions on this level are fully proficient in executing established standards. Works independently within set frames and follows set course. Has a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of practical professional experience in a particular area. Develops own knowledge, shares best practice and develops relevant/appropriate solutions. Positions at this level are expected to continuously improve the day-to-day activities/processes. Can be a formal team leader of more junior co-workers and may set day-to-day operational objectives.
Posted 4 days ago
1.0 - 2.0 years
3 - 4 Lacs
Mohali
Work from Office
Responsible for providing day-to-day technical support to employees for a range of hardware and software related systems. Responds to and diagnoses problems through discussion with users, which includes trouble shooting, fault rectification and problem escalation. Provides effective and timely resolution of users problems, queries or complaints. Assists in hardware and software evaluation and recommends upgrades or improvements to IT infrastructure. Positions on this level are fully proficient in executing established standards. Works independently within set frames and follows set course. Has a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of practical professional experience in a particular area. Develops own knowledge, shares best practice and develops relevant/appropriate solutions. Positions at this level are expected to continuously improve the day-to-day activities/processes. Can be a formal team leader of more junior co-workers and may set day-to-day operational objectives.
Posted 4 days ago
1.0 - 2.0 years
3 - 4 Lacs
Mumbai
Work from Office
Responsible for providing day-to-day technical support to employees for a range of hardware and software related systems. Responds to and diagnoses problems through discussion with users, which includes trouble shooting, fault rectification and problem escalation. Provides effective and timely resolution of users problems, queries or complaints. Assists in hardware and software evaluation and recommends upgrades or improvements to IT infrastructure. Positions on this level are fully proficient in executing established standards. Works independently within set frames and follows set course. Has a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of practical professional experience in a particular area. Develops own knowledge, shares best practice and develops relevant/appropriate solutions. Positions at this level are expected to continuously improve the day-to-day activities/processes. Can be a formal team leader of more junior co-workers and may set day-to-day operational objectives.
Posted 4 days ago
1.0 - 2.0 years
3 - 4 Lacs
Kolkata
Work from Office
Responsible for providing day-to-day technical support to employees for a range of hardware and software related systems. Responds to and diagnoses problems through discussion with users, which includes trouble shooting, fault rectification and problem escalation. Provides effective and timely resolution of users problems, queries or complaints. Assists in hardware and software evaluation and recommends upgrades or improvements to IT infrastructure. Positions on this level are fully proficient in executing established standards. Works independently within set frames and follows set course. Has a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of practical professional experience in a particular area. Develops own knowledge, shares best practice and develops relevant/appropriate solutions. Positions at this level are expected to continuously improve the day-to-day activities/processes. Can be a formal team leader of more junior co-workers and may set day-to-day operational objectives.
Posted 4 days ago
1.0 - 2.0 years
3 - 4 Lacs
Mumbai
Work from Office
Responsible for providing day-to-day technical support to employees for a range of hardware and software related systems. Responds to and diagnoses problems through discussion with users, which includes trouble shooting, fault rectification and problem escalation. Provides effective and timely resolution of users problems, queries or complaints. Assists in hardware and software evaluation and recommends upgrades or improvements to IT infrastructure. Positions on this level are fully proficient in executing established standards. Works independently within set frames and follows set course. Has a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of practical professional experience in a particular area. Develops own knowledge, shares best practice and develops relevant/appropriate solutions. Positions at this level are expected to continuously improve the day-to-day activities/processes. Can be a formal team leader of more junior co-workers and may set day-to-day operational objectives.
Posted 4 days ago
2.0 - 7.0 years
7 - 17 Lacs
Bengaluru
Work from Office
Languages Proficient: German (C1 Level) Min -2-9 year experience in Tech/Customer Support. Knowledge of AC/DC circuits & basic electrical/electronics concepts. Solar/PV industry exposure preferred. Share CV to 9914901127/ Baljeet.kaur@talentpull.in
Posted 4 days ago
0.0 - 4.0 years
1 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
We have 250+ positions, active for Different voice & Chat processes.Hiring is open for a TOP 1 MNC located at Gurgaon No.of Positions: 250 Hiring Freshers & Experienced candidates, who are interested for the VOICE process. Freshers salary: 20K to 25K ( Depending on assessment scores) Experienced Salary : 23K to 36K ( Depending on assessment scores) Education Qualification: Grad & UG Job location : Gurgaon 6. Shifts : 5 Days Working ,Rotational Shift Hiring Freshers & Experienced candidates, who are interested for the Chat process.Freshers salary: 15K to 20K ( Depending on assessment scores) Experienced Salary : 20K to 30K ( Depending on assessment scores) Education Qualification: Grad & UG Job location : Gurgaon 4. Shifts :5 Days Working,Rotational Shift 5. Other Benefits Both Side Cab Incentive Medical Insurance CONTACT IMMEDIATELY Senior HR Priyanka -8865082244 ( Call & Must WhatsApp the CV/ Basic details) Role & responsibilities Senior HR Gurneet-8448289290
Posted 4 days ago
0.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
**"JobShop is Hiring for Multiple Call Center Roles!** - Apply to one company, access jobs with many! Immediate call center openings in Bangalore. - Join the best BPOs with JobShops help and start your journey today. Freshers and experienced pros welcome! Job Details: 1. Process- Sky Suv (Upselling- Voice Process) Unlimited Of Incentives 2. Process- Sky TV (Customer Support- Voice Process) Qualification- 10, Puc, Any Graduate 3. Process- SKY Q (Semi Technical- Voice Process) Qualification- 10, Puc, Any Graduate Fresher/ Experience Location- Brookfield Fresher Salary-21 to 23TK (23CTC) Experience Salary-28 to 35TK (35CTC) Shifts: 5 days working, 2 days rotational off & rotational shift For More Details Call HR Adeeba-7975182651 or 9964080000 or visit jobshop.ai to explore other open positions with us
Posted 4 days ago
2.0 - 5.0 years
3 - 4 Lacs
Pune, Gurugram, Delhi / NCR
Work from Office
Marketing, NPD coordination, technicaly collect & understand customer requirement , customer management, collect and monitor injuction moulding process, resolve tech issue Required Candidate profile Diploma / Post graduate diploma in plastic processing technology with hands on experience in injection moulding and plastic processing. Experience: 2- 3 years experience
Posted 4 days ago
1.0 - 3.0 years
2 - 3 Lacs
Gurugram
Work from Office
Interested Candidates may connect to Ms.Raminder Kohli-9354648803 (11:00 AM - 05:00 PM) Client Overview Transcom is a globally recognized leader in customer experience solutions, providing high-quality support and service operations for top global brands. As a Customer Success Associate in the Vivint process, you will handle chat-based tech support for international customers, ensuring efficient and professional resolutions. Job Overview We are hiring Customer Success Associates for the Vivint Tech Support Chat Process at Transcom. This is a non-voice, work-from-office role focused on delivering world-class chat support to international customers. Ideal candidates must have strong command of the English language and at least 6 months of international process experience. Key Responsibilities Provide chat-based tech support to international clients. Resolve customer issues professionally and in a timely manner. Maintain high accuracy and customer satisfaction levels. Communicate clearly and effectively in English. Collaborate with internal teams to escalate and resolve issues as needed. Qualifications & Experience Education: Graduate in any field; undergraduates are also eligible. Experience: Minimum 6 months of experience in an Technical process. Skills: Excellent written communication and English fluency required. Work Schedule & Shifts 5 Days Working Rotational Shifts Rotational Weekly Offs Salary & Benefits CTC: 25,000-31,000 per month Perks: Both side cabs provided
Posted 4 days ago
0.0 - 3.0 years
2 - 5 Lacs
Hyderabad
Work from Office
Hiring for Customer & Technical Support | Hyderabad Location | Freshers & Experienced Location: Hyderabad Eligibility: Graduates Only Languages Required: Excellent English (Hindi preferred for Voice roles) Work Mode: Work From Office Cab Facility: 1-Way Cab Provided(25Km Radius) Working Days: 5 Days (Rotational Week Offs) *Hiring For Technical Support Voice Process* Freshers (Voice): 01 Year | Salary: 2.8 LPA Experienced (Voice only): 1+ Year | Salary: Up to 3.8 LPA + Incentives Shift: Day Shift Languages: English mandatory, Hindi preferred *Hiring for International Non-Voice* Experience: Minimum 3 Years (At least 1 Year in International Voice + 2 Years in Non-Voice or Semi Voice) Salary: Up to 5.2 LPA Shift & Week Off: 5 Days working(Rotational Shifts) - 2 Rotational week offs Share your updated resume via WhatsApp to: SAI PRIYA HR - 9059201957 Email Your Updated CV : saipriya.axisservices@gmail.com Refer your friends & colleagues too! Great opportunities for all!
Posted 4 days ago
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