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0.0 - 4.0 years

0 Lacs

karnataka

On-site

The Senior Executive Customer Service / Technical Support position involves interfacing with customers through various channels such as inbound and outbound calls, Emails, Chats, or the Internet as per client requirements. You will be responsible for providing customer service support and technical assistance to address routine issues related to the client's products or services. It is essential to ensure that the services delivered to customers meet the contractual Key Performance Indicators (KPIs). As a Senior Executive Customer Service / Technical Support, you will need to clarify customer requirements, demonstrate empathy, and build rapport with customers while resolving their queries. Maintaining a courteous and professional demeanor, greeting customers warmly, and having a basic understanding of the client's products and services are key aspects of this role. Additionally, you will be expected to accurately document work, offer additional products/services, and participate in activities aimed at enhancing customer satisfaction and business performance. The ideal candidate for this position is a Graduate/Undergraduate in any discipline, with strong customer service orientation, computer navigation skills, and proficiency in English, Hindi, and Kannada communication. Attention to detail, multitasking abilities, flexibility to adapt to changes, and the capability to work both independently and as part of a team are crucial. Patience, problem-solving skills, and the ability to handle complex customer queries independently are also essential requirements. Candidates should be willing to work 6 days a week and demonstrate the willingness to rotate shifts as required. Additional experience or skills may be necessary depending on the location or program. Walk-in interviews are welcome from Monday to Saturday between 10 AM and 5 PM at the office address: 41, St Johns Rd, Rukmani Colony, Shivaji Nagar, Bengaluru, Karnataka 560042. No prior appointment is needed; interested candidates can directly visit for an interview and potentially receive a Selection Letter. Please note that the above description provides a general overview of the responsibilities associated with the Senior Executive Customer Service / Technical Support position and is not an exhaustive list of duties and skills required for the job.,

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1.0 - 5.0 years

0 Lacs

chennai, tamil nadu

On-site

As an IT professional, you will be responsible for installing, configuring, and maintaining servers, network devices, desktop/laptop systems, and other IT hardware/software components. Monitoring system performance, troubleshooting issues, and ensuring high availability, data integrity, and security compliance are key aspects of this role. You will provide technical support to end-users through ticketing tools, ensuring timely resolution and regular status updates. Coordination with hardware vendors (e.g., Dell, HP, Lenovo) and service providers for technical support, AMC, and procurement will also be part of your responsibilities. Managing the IT asset lifecycle, maintaining accurate inventory records, and ensuring periodic audits are essential tasks. Additionally, you will deploy and update antivirus solutions across the organization and assist in routine data backups, restorations, and user data migrations. Support for MS Office Suite (including Office 365) and Google Workspace (GSuite) applications will be required. You will perform operating system installations via USB or network boot and manage new system deployments efficiently. Efficiently troubleshooting and resolving IT-related incidents to minimize downtime and disruption to operations is crucial. You will handle floor-level IT operations and provide on-site technical support as required. Maintaining proper documentation related to IT assets, incidents, and configurations is an important part of the role. Hands-on experience with monitoring tools, log analysis, and system alerts is preferred, along with strong documentation skills and familiarity with IT policies and procedures. Excellent interpersonal and communication skills are necessary to work effectively with internal teams and external vendors. Being proactive, self-motivated, and able to prioritize tasks while handling multiple issues simultaneously is key to success in this role.,

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15.0 - 19.0 years

0 Lacs

maharashtra

On-site

As Project Head West at UPS / Power Electronics, based in Mumbai, you will be responsible for service and project management support. Your key responsibilities will include studying solution documents and Bills of Materials (BOM), conducting pre-installation site visits, attending project/site meetings, preparing project trackers, and implementing project schedule plans in agreement with customer project managers. You will be tasked with planning project resources, engaging project contractors as necessary, and managing the day-to-day aspects of projects to ensure they are completed on time, within budget, and to quality standards. Effective conflict management with customer project teams will be essential, along with maintaining clear and precise project status dashboards and communicating any risks and dependencies to upper management and customer project teams. Additionally, you will be responsible for managing risks, finances, and resources, forecasting potential risks in advance, seeking management support, and taking necessary actions to mitigate risks. You will also oversee the escalation of costs and schedules, provide technical support to the execution team, offer training and development to the team, and provide feedback to the factory and product teams for continuous improvement. Collaboration with sales, factory, execution team, and customers will be crucial for successful project delivery. Please note that as part of your application, your personal data will be processed exclusively for recruitment-related purposes in compliance with applicable data protection laws and regulations.,

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

The ideal candidate will be responsible for managing the planning and design of various modes of wireless communication. You will handle a variety of tasks related to the design and As-built for telecom global operators, which are crucial for installation and testing for public service. You will also provide knowledge and assistance to the program manager for technical support on telecom business matters. Quality checking and assurance will be a key part of your role, ensuring that all work meets the organization's guidelines and defined processes. Your main responsibilities will include identifying problems and providing solutions and queries within the project team. Additionally, you will be required to gather statistics and general data, review and analyze the information, and compile summarized reports to be shared with your reporting manager on a daily basis. You will be expected to foster an innovation culture by providing people with the space and tools to think creatively in line with IMT - Innovation guidelines.,

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2.0 - 6.0 years

0 Lacs

gujarat

On-site

You will be working as a Pre Post Sales Engineer at Ripple Effect Technologies Pvt Ltd, located in Delhi. Your primary responsibility will be to offer technical support and expertise both before and after sales. Your daily tasks will involve creating technical presentations and demonstrations, collaborating with the sales team to comprehend client requirements, resolving technical issues, and ensuring customer satisfaction post-sale. To excel in this role, you should possess technical proficiency in Sales Engineering and Technical Support, along with exceptional communication and customer service abilities. Previous sales experience and a solid grasp of sales processes are also essential. A degree in Engineering, Computer Science, or a related field is required. Additionally, you should have strong problem-solving skills and the capacity to work effectively in a team environment. Prior experience in the Audio-Visual industry would be advantageous. If you are passionate about utilizing your technical expertise to enhance client experiences and drive business success, this role offers a dynamic opportunity to contribute to the growth and success of Ripple Effect Technologies Pvt Ltd.,

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2.0 - 6.0 years

0 Lacs

thoothukudi, tamil nadu

On-site

As a Hardware Technician at Vienstereoptic, a start-up company based in the vibrant city of Thoothukudi, Tamil Nadu, you will play a crucial role in providing on-site hardware support and technical assistance. Your responsibilities will include hardware installation, troubleshooting, printer support, and ensuring the smooth functioning of hardware systems on a daily basis. To excel in this role, you should possess strong skills in hardware installation, CCTV installation, troubleshooting, printer support, and technical assistance. Additionally, experience in configuring and maintaining hardware systems, knowledge of networking and IT systems, and relevant certifications in hardware technology will be beneficial. You will work closely with a knowledgeable leadership team and be part of an organization that specializes in IT software, hardware, digital and physical marketing, academy, and HRMS services. Excellent problem-solving abilities, effective communication skills, and a proactive approach to technical challenges are key attributes that will contribute to your success in this dynamic role. If you are looking to leverage your hardware expertise in a challenging and supportive environment, this full-time Hardware Technician position at Vienstereoptic could be the perfect opportunity for you. Join us in driving technological innovation and delivering exceptional hardware support services in Thoothukudi.,

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5.0 - 9.0 years

0 Lacs

delhi

On-site

The Information Technology Manager holds a crucial role in overseeing the planning, implementation, and maintenance of the internal information technology systems within the organization. As a key player in the company's digital transformation, information security, system optimization, and technical support, you are entrusted with ensuring the stability, security, and efficiency of the company's IT infrastructure. Your responsibilities will encompass various aspects of IT management, including formulating annual IT strategy and implementation plans aligned with the corporate strategy, evaluating emerging technologies to enhance operational efficiency, and promoting digitalization and automation initiatives. Additionally, you will be tasked with managing the network architecture, servers, databases, storage systems, and cloud services, monitoring system performance for high availability and business continuity, and implementing maintenance and disaster recovery strategies. Information security and compliance are paramount in your role, requiring you to develop and execute IT security strategies to safeguard against data breaches and network attacks. Compliance with relevant laws and regulations, such as GDPR and ISO27001, as well as the implementation of security measures like firewalls, access control, and multi-factor authentication, will be under your purview. Furthermore, you will establish IT service support processes to address internal users" issues promptly, enhance end-user satisfaction, and promote system usage efficiency. Managing enterprise-level IT projects, fostering supplier relationships, and overseeing technology selection, deployment, and training will also fall within your responsibilities. In terms of team management and development, you will recruit, train, and guide IT team members to elevate their technical capabilities and service orientation. Evaluating team performance, creating talent development plans, and fostering cross-departmental collaboration to integrate technology and business seamlessly are essential aspects of your role. To qualify for this position, a Bachelor's degree or higher in computer science, information systems, or related fields is required. Candidates should possess over 5 years of IT management experience, preferably in medium to large organizations, and be well-versed in technical areas like network architecture, database management, cloud computing, and information security. Proficiency in project management and familiarity with frameworks such as PMP, ITIL, and Scrum are essential. Excellent communication, coordination skills, and cross-departmental cooperation experience are highly valued. Candidates with certifications like CISSP, CCNP, AWS/Azure Certified, or ITIL Foundation will be given priority consideration.,

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

As a Support Network Attached Storage (NAS) / Netapp platform specialist, you will be responsible for managing and supporting Netapp 7-mode and cluster-mode configurations. Your expertise in Netapp Snap suite of products (Snapmirror, Virtual Storage console, SnapManager for Oracle, SnapManager for SQL etc.), ISCSI, NFS, CIFS will be crucial in ensuring the smooth operation of the storage infrastructure. You will be involved in the configuration and support of NDMP backups between Netapp and third-party backup products, as well as storage migration from 7-mode to Cluster mode using 7TT and WFA. Additionally, your knowledge in Windows clusters, VMware troubleshooting, SQL Clustering, and Virtual storage troubleshooting will be essential in handling technical assessments and troubleshooting tasks. Collaborating with a global team, you will participate in infrastructure support and projects, including system design, planning, installations, configurations, upgrades, and planning. Your role will also involve managing Tier-3 support following ITIL practices and incident management to ensure the stability and reliability of the NAS platform in a mission-critical environment. Key Responsibilities: - Manage and maintain NetApp NAS storage systems, including configuration, troubleshooting, and performance optimization. - Design and implement NetApp storage solutions to meet business requirements, including data protection, backup, and disaster recovery. - Provide technical support and guidance to junior administrators and other stakeholders on NetApp NAS systems. - Troubleshoot complex issues with NetApp NAS systems, including performance problems, data corruption, and connectivity issues. - Develop and maintain technical documentation on NetApp NAS systems, including Configuration Guides, Troubleshooting Procedures, and Best Practices. Requirements: - Strong understanding of NetApp NAS storage systems, including ONTAP, Clustered ONTAP, and NetApp StorageGRID. - Experience with storage administration, including configuration, management, and troubleshooting of storage systems. - Familiarity with Linux/Unix operating systems, including command-line interfaces and scripting. - Strong troubleshooting skills, with the ability to analyze and resolve complex technical issues. If you are a skilled professional with a proven track record in managing complex NAS platforms in a business-critical environment and possess the ability to lead technical assessments, this role offers the opportunity to contribute to the success of the organization's storage infrastructure.,

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1.0 - 5.0 years

0 Lacs

ahmedabad, gujarat

On-site

You will be part of a growing team of System Engineers at L1 and L2 levels in our managed IT services department. In this role, you will excel in a dynamic and client-centric setting that prioritizes technical expertise and exceptional service delivery. Working alongside a collaborative team, you will have the opportunity to innovate, learn continuously, and develop professionally while engaging with cutting-edge technologies and enterprise-level infrastructure. Your main responsibilities will include providing both remote and on-site support for desktops, laptops, and peripherals. You will be tasked with diagnosing and troubleshooting hardware, software, network, and system issues, as well as configuring, installing, and maintaining Outlook, O365 applications, and other enterprise software. Moreover, you will assist in email account setup, troubleshooting, and O365 administration, support Windows OS, network connectivity, printers, and other IT assets, ensure timely resolution of technical issues, and maintain documentation. Additionally, you will offer technical guidance to end-users and contribute to IT process enhancements, collaborating with internal IT teams to ensure operational smoothness and issue resolution. To qualify for this role, you should have at least 1 year of experience in Desktop Support / Technical Support, possess strong remote support and troubleshooting skills, and have hands-on experience in Outlook configuration and O365 administration. Knowledge of Windows OS, Active Directory, and basic networking is essential, along with the ability to efficiently resolve hardware and software issues. Strong communication and problem-solving skills, a customer-centric approach, and a genuine passion for IT support are also key qualifications. Joining us will allow you to lead impactful IT support projects that enhance organizational productivity and technology reliability, work with advanced tools and methodologies alongside experienced professionals and cutting-edge technologies, and grow professionally by expanding your expertise in enterprise support management, compliance frameworks, and strategic IT operations. You will benefit from a competitive compensation package including attractive salary, comprehensive benefits, performance-based incentives, and recognition programs for exceptional contributions. Moreover, you will be part of a collaborative and technology-forward team culture that values operational excellence, continuous improvement, and professional development in IT support services. Lastly, you will gain global exposure by working with international clients across the UK and US markets, providing valuable experience in diverse business environments and industry best practices.,

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1.0 - 5.0 years

0 Lacs

thiruvananthapuram, kerala

On-site

As an enthusiastic and results-driven AMC Sales and Service Executive at Trivandrum, you will play a crucial role in promoting and selling Annual Maintenance Contracts (AMCs), managing client relationships, and ensuring timely servicing and renewals. Your responsibilities will encompass a blend of sales, customer service, and basic technical support to enhance customer satisfaction and drive business growth. Your duties will include promoting and selling AMCs, generating new leads, preparing proposals, negotiating terms, and closing deals. You will also be expected to maintain strong relationships with existing clients for renewals and upselling, coordinate service visits with the technical team, provide after-sales support, and maintain accurate records of sales and customer feedback. Meeting or exceeding monthly and quarterly sales targets will be a key performance indicator. To excel in this role, you should possess a Bachelor's degree in Business, Marketing, or a related field, along with 1-3 years of sales experience, preferably in technical or service-based industries. Maintaining good rapport and relations with customers, as well as cross-selling and upselling AMCs, will be essential. Prior experience in AMC sales or service coordination is advantageous. Strong communication and interpersonal skills, along with the ability to handle client interactions independently and professionally, are crucial. A customer-centric attitude, basic technical understanding, familiarity with CRM software and MS Office tools, and a willingness to travel for client visits and service coordination are also required. In return, you can expect a competitive salary based on experience, incentive-based earnings for AMC sales and renewals, career development opportunities within the organization, a supportive and dynamic work environment, ongoing training, and skill development. This is a full-time, permanent position with day shift timings (9.30am-5.30pm) located in Trivandrum. Candidates from in and around Trivandrum city are preferred. If you are ready to take on this exciting opportunity, please speak with the employer at +91 9633665533 to learn more about how you can contribute to the success of our team.,

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3.0 - 7.0 years

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chennai, tamil nadu

On-site

You will be joining BIO-STATE Dx., a Medical Diagnostics company situated in Faridabad, Haryana, India, with operational offices in Faridabad & Noida. Specializing in offering a variety of In-Vitro Diagnostics products and services, you will take on the role of a Sales and Application Specialist on a full-time on-site basis, stationed in Mumbai / Pune / Ahmedabad. Your primary responsibilities will include driving sales, managing client relationships, and delivering technical support and application expertise to customers in the western region of India. Daily activities will encompass client meetings, product demonstrations, training sessions, and collaboration with sales and technical teams to ensure optimal customer satisfaction. To excel in this role, you should possess strong sales and customer relationship management capabilities, along with technical support and application proficiency in relevant domains. Excellent communication and presentation skills are essential, as is the ability to work autonomously and efficiently manage your time. Previous experience (3-5 years) in the in vitro diagnostics sector would be advantageous. Moreover, a willingness to travel within the western part of India is expected, and a bachelor's degree in a relevant field is preferred. If you meet these qualifications and are enthusiastic about this opportunity, please send your CV to manish@biostate.in.,

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2.0 - 6.0 years

0 Lacs

jamnagar, gujarat

On-site

This is a full-time on-site role located in Jamnagar for a System Administrator. As a System Administrator, you will be responsible for managing and maintaining the school's IT infrastructure. Your day-to-day tasks will include system administration, troubleshooting technical issues, providing support, and overseeing network administration. Additionally, you will be ensuring that the IT systems are operating efficiently and securely. To excel in this role, you should have proficiency in System Administration and Network Administration. Strong Troubleshooting and Technical Support skills are essential for resolving issues effectively. Knowledge of Information Technology principles and practices will be beneficial in carrying out your responsibilities. Excellent problem-solving and communication skills are required to address challenges and interact with stakeholders. You should be able to work both independently and as part of a team to achieve the desired outcomes. Experience in an educational institution is a plus, as it will provide you with insights into the specific requirements of the academic environment. A Bachelor's degree in Computer Science, Information Technology, or a related field will serve as a strong foundation for this role.,

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

The Sales Engineer- Pipes & Fittings position is a full-time on-site role based in Bengaluru. As a Sales Engineer, you will play a crucial role in providing technical support to customers, aiding in product selection and application, and delivering technical presentations and demonstrations. Your responsibilities will also include identifying and cultivating new sales opportunities, managing customer relationships, and ensuring overall customer satisfaction. It is essential to meet sales targets, prepare quotations, negotiate contracts, and collaborate with the engineering and marketing teams to cater to customer requirements effectively. To excel in this role, you should possess proficiency in Sales Engineering and Technical Support, along with strong communication and customer service skills. Previous experience in sales and managing customer relationships will be beneficial. The ability to work both independently and collaboratively within a team is crucial. Excellent problem-solving and analytical skills are necessary for this position. The ideal candidate for this role should hold a Bachelor's degree in Engineering, any graduate, or a related field. Previous experience in the pipes and fittings industry is mandatory to be considered for this opportunity.,

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3.0 - 7.0 years

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pune, maharashtra

On-site

Wipro Limited is a leading technology services and consulting company dedicated to providing innovative solutions that cater to clients" most intricate digital transformation needs. With a strong focus on consulting, design, engineering, and operations, we assist clients in achieving their most ambitious goals and creating sustainable, future-ready businesses. Our global presence includes over 230,000 employees and business partners spread across 65 countries, reaffirming our commitment to helping customers, colleagues, and communities thrive amidst constant change. We are currently seeking individuals with expertise in Technical Support, with a minimum experience of 3-5 years. At Wipro, we are in the process of building a modern organization that is at the forefront of digital transformation. We aspire to be an end-to-end partner in this journey, and to achieve this vision, we are looking for individuals who are passionate about reinventing themselves, their careers, and their skills. We believe in continuous evolution, both at an individual level and as a business. Change is ingrained in our DNA, and we evolve in tandem with the changing world around us. Join us at Wipro to be a part of a purpose-driven business that encourages you to drive your own reinvention. Realize your ambitions with us and be a part of a workplace that values diversity and inclusion. Individuals with disabilities are encouraged to apply, as we believe in creating a supportive and inclusive work environment. Visit www.wipro.com for more information and take the first step towards a rewarding career at Wipro.,

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1.0 - 5.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Technical Support Specialist, you will be responsible for providing first-line technical support to end-users through phone, email, and in-person interactions. Your primary duties will involve diagnosing and resolving hardware and software issues reported by users in a timely and efficient manner. It will be crucial to log and track support requests in the ticketing system to ensure proper documentation and resolution. In this role, you will play a key part in escalating complex issues to higher support tiers when necessary while maintaining clear communication with the end-users throughout the process. Additionally, you will assist in setting up and configuring new hardware and software for end-users, contributing to a seamless user experience. Creating and managing documentation for common issues and solutions in the knowledge base will also be part of your responsibilities. Your focus on providing excellent customer service by effectively communicating updates and resolutions to users will be highly valued. To qualify for this position, an Associate's degree in Computer Science, Information Technology, or a related field is preferred. Previous experience in a technical support or help desk role would be advantageous. A strong understanding of computer systems, mobile devices, and various tech products is essential. Proficiency in Windows and Mac operating systems, along with basic networking concepts, will be beneficial. Excellent verbal and written communication skills are required to interact professionally and effectively with end-users. Problem-solving abilities and attention to detail are vital for troubleshooting issues efficiently. The ability to collaborate in a team environment and work independently with minimal supervision is also important for success in this role.,

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3.0 - 7.0 years

0 Lacs

maharashtra

On-site

You will be responsible for managing and supporting existing distributors to enhance sales and market coverage. Your role will involve identifying, onboarding, and training new distributors to expand distribution networks effectively. Providing technical support and product training to distributors and customers will be a key part of your responsibilities. Collaborating with sales teams to devise and execute distributor strategies will be crucial for achieving business objectives. You will be required to monitor and analyze distributor performance to ensure alignment with set targets. Additionally, assisting with order processing, inventory planning, and coordinating logistics will be part of your daily tasks. You will need to address distributor concerns regarding pricing, product availability, and service-related issues promptly. Conducting product demonstrations and participating in industry events to showcase offerings and build strong relationships will also be essential. Keeping abreast of market trends and competitor activities to optimize distribution strategies will be important for staying competitive in the industry. Your role will play a significant part in driving the success of the distribution network and overall business growth.,

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10.0 - 14.0 years

0 Lacs

bhubaneswar

On-site

As a Biomedical Equipment Technician at our hospital, your primary responsibilities will include the management of medical equipment, documentation and compliance, technical support, vendor and inventory management, and clinical area support. With a minimum of 10 years of experience in the field, you will play a crucial role in ensuring the seamless operation of critical biomedical devices to support patient care. In your role, you will be responsible for installing, calibrating, testing, and maintaining a wide range of medical equipment such as ventilators, monitors, defibrillators, imaging systems, anesthesia machines, and infusion pumps. Performing regular preventive maintenance, safety checks, and troubleshooting faulty equipment promptly will be essential to minimize downtime and ensure optimal functionality. Maintaining detailed service and maintenance logs for all biomedical devices and ensuring compliance with national and international healthcare regulations and safety standards will be a key aspect of your job. You will also be required to prepare documentation for audits and regulatory inspections to uphold the highest standards of quality and safety in healthcare delivery. Providing end-user training for medical staff on the proper and safe use of biomedical equipment and offering technical support during clinical procedures, particularly in critical care areas like ICUs, OTs, and Cath Labs, will be part of your daily responsibilities. Additionally, you will coordinate with external vendors for Annual Maintenance Contracts (AMC) and Comprehensive Maintenance Contracts (CMC) and manage spare parts inventory to ensure timely procurement and avoid service delays. Your role will also involve ensuring the uptime of life-saving equipment in high-dependency areas such as ICU, CCU, NICU, OT, and Emergency departments. Monitoring equipment performance, recommending upgrades or replacements, and ensuring radiation safety protocols are followed in medical imaging and diagnostic equipment will be critical to delivering high-quality patient care. This is a full-time position with a rotational shift schedule that requires you to work in person at our hospital. If you are ready to take on this challenging yet rewarding role, we look forward to welcoming you to our team on the expected start date of 01/08/2025.,

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2.0 - 6.0 years

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jaipur, rajasthan

On-site

As an Engineer - Quality and Technical Support at Rotomag Motors & Controls Pvt. Ltd., you will be responsible for ensuring the proper setup and installation of our Solar Pumping Systems at various locations including Haryana, Rajasthan, Uttar Pradesh, and Maharashtra. With 2 to 5 years of experience and a Graduate qualification, you will play a crucial role in maintaining the quality and technical support standards of our manufacturing processes. Your key responsibilities will include training IPs and installers on the correct and safe installation procedures, troubleshooting any errors, and enhancing the overall quality of their work. You will also be required to familiarize yourself with the Installation App and educate dealers, IPs, and installers on its usage, while providing feedback for its improvement. Additionally, you will conduct site visits to evaluate the performance of systems installed by other companies, compare them with ours, and share insightful observations with the team for continuous improvement. Regular interactions with farmers to guide them on system maintenance, address minor issues, and ensure their satisfaction will be part of your routine tasks. Moreover, you will have the opportunity to identify satisfied customers who can serve as brand ambassadors, encouraging them to share positive feedback and collecting valuable insights for enhancing our services and outreach strategies. Your role will also involve designing and implementing testing protocols to verify the performance and reliability of our Solar Pumping Systems, conducting failure analysis to determine root causes, and driving continuous improvement initiatives to enhance quality, efficiency, and productivity. As part of your responsibilities, you will be required to maintain accurate documentation of quality control activities, testing results, and corrective actions taken. Your dedication to ensuring the highest standards of quality and technical support will be instrumental in the success and growth of our manufacturing operations in the solar pumps and service industry.,

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5.0 - 9.0 years

0 Lacs

maharashtra

On-site

The role of a Pre-Sales Specialist at Hexnode UEM in Mumbai involves engaging with potential clients to understand their needs and recommend solutions. You will be responsible for conducting product demonstrations, responding to technical inquiries, assisting in proposal creation, and collaborating with sales and technical teams for seamless customer onboarding. To excel in this role, you should possess strong communication and presentation skills, along with the ability to address customer needs effectively. Technical knowledge related to endpoint management solutions and enterprise mobility management is essential. Previous experience in conducting product demonstrations and providing technical support will be beneficial. You should be comfortable working independently as well as collaboratively in a hybrid work environment. A Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. Ideally, you should have at least 5 years of experience in a pre-sales or similar customer-facing technical role. Having knowledge of industry trends and evolving technologies in enterprise mobility and endpoint management will help you succeed in this role at Hexnode UEM.,

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12.0 - 16.0 years

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karnataka

On-site

Neverinstall is a leading modern Virtual Desktop Infrastructure (VDI) and cloud desktop solutions company, dedicated to empowering organizations with secure, high-performance virtual desktops that streamline workflows and safeguard critical data across various industries. As a Technical Support Engineer at Neverinstall, you will play a crucial role in ensuring our enterprise customers" virtual desktop environments operate smoothly and securely, delivering an exceptional customer experience. Your responsibilities will include providing technical support to customers through various communication channels, diagnosing and troubleshooting issues related to virtual desktops and cloud infrastructure, collaborating with product and engineering teams to report issues and suggest enhancements, documenting customer feedback to enhance internal processes, and creating user guides and self-help resources to empower customers. You will also work closely with cross-functional teams to improve user experience, platform stability, and overall product quality. To be successful in this role, you should have a minimum of 2 years of experience working with cloud technologies such as AWS, Azure, or similar platforms, hands-on experience in virtual desktop provisioning, setup, and debugging, preferably in enterprise or SaaS environments, relevant experience in technical support, strong problem-solving skills, excellent communication skills, and the ability to work independently and collaboratively in a fast-paced environment. Knowledge of Linux, cloud infrastructure, or browser-based applications, familiarity with APIs, debugging logs, or basic scripting knowledge are considered nice-to-have qualifications. Join Neverinstall to be a part of an innovative and rapidly growing company that is redefining virtual desktop technology. Collaborate with a passionate, high-impact team focused on building next-generation solutions, enjoy a competitive salary with clear growth opportunities, and thrive in a flexible, remote-friendly work culture designed for modern teams.,

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8.0 - 12.0 years

0 Lacs

karnataka

On-site

As a Salesforce Product Owner & Administrator with over 7.5 years of experience in the Semiconductor manufacturing industry, you will be responsible for managing the Salesforce system configuration, workflows, security settings, profiles, roles, permission sets, and data integrity. Your primary role will involve overseeing user management, including setup, deactivation, and permission adjustments, to ensure Salesforce health, performance, and security in compliance with organizational standards. You will play a crucial role in managing data integrity and deduplication efforts, implementing best practices for data quality and governance. Identifying, diagnosing, and resolving system issues will be part of your responsibilities, along with providing technical support and training for end users. Additionally, you will oversee Salesforce releases to ensure system updates and enhancements align with business needs. In terms of Product Ownership & Business Analysis, you will translate business requirements into clear documentation, epics, and user stories. Conducting workshops and interviews to gather functional and nonfunctional requirements will be essential, along with partnering with stakeholders, architects, and IT teams to convert business requirements into system solutions. Defining product roadmaps to align solutions with business objectives and Salesforce capabilities will also fall under your purview, driving enhancements and system improvements for scalability and efficiency. Collaborating with QA teams, you will develop and maintain regression test suites, facilitate User Acceptance Testing (UAT), and ensure solutions meet business needs before deployment. Maintaining traceability of product and release goals to ensure business alignment will be crucial to your role. As the primary liaison between business users and IT teams, you will foster strong relationships with internal business units, IT teams, and vendors. Collaborating with cross-functional teams to drive adoption, training, and best practices will also be part of your responsibilities. Providing regular reporting and insights to leadership on Salesforce performance, adoption, and upcoming changes will be key to ensuring effective stakeholder engagement and communication.,

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2.0 - 6.0 years

0 Lacs

punjab

On-site

Job Description: This is a full-time hybrid role for a Senior Sales Engineer at Sant Air System. You will be responsible for providing technical support, communicating with clients, driving sales, and delivering exceptional customer service. The role will be located in tri city. Qualifications: - BE or diploma holder in an engineering background - Minimum experience of 2-3 years in Sales Engineering and Sales skills - Proficient in Technical Support and Communication skills - Strong Customer Service skills - Excellent problem-solving and critical thinking abilities - Demonstrated organizational and time management skills - Ability to work effectively in a team environment - Experience in the manufacturing industry is a plus - Bachelor's degree in Engineering or related field,

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2.0 - 6.0 years

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kochi, kerala

On-site

As an MEP technician, you will be responsible for performing maintenance and repairs on Mechanical, Electrical, and Plumbing systems. Your duties will include conducting routine maintenance, responding to emergency repair requests, and conducting regular inspections. You will also be required to diagnose and troubleshoot equipment malfunctions, as well as install, commission, and test new equipment. In addition, maintaining records of maintenance activities, ensuring compliance with safety standards, and providing technical support will be part of your responsibilities. This is a full-time, permanent position with benefits such as health insurance and provident fund. The schedule may include day shifts, evening shifts, Monday to Friday shifts, morning shifts, night shifts, rotational shifts, and weekend availability. A performance bonus may also be provided based on your performance. The ideal candidate should have at least 2 years of experience in the electrical field. The work location for this position is in person.,

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

About 2gethr: 2gethr is more than just a co-working space; it is a place where individuals and companies come together to pursue their dreams and turn them into reality. Our mission is to provide a harmonious blend of home, work, and leisure, creating an environment that inspires our members and employees to reach their full potential. At 2gethr ORR, our latest co-working space, we have prioritized flexibility in design to offer an aspirational setting where everyone can strive to become the best version of themselves. As the World's First WELL Health and Safety Rated Co-working Space and Southeast Asia's first WELL Precertified v2 co-working space, we are committed to providing a holistic experience for everyone at 2gethr ORR. Our core focus on flexibility, both in spatial design and community culture, is reflected in the range of amenities available to support our members round the clock. Reporting to the Co-Founder, we are currently seeking a talented Network and Infrastructure Engineer to join our team. The ideal candidate will be responsible for managing and overseeing our organization's IT operations, ensuring the efficient and secure functioning of our IT infrastructure while aligning technology solutions with our business objectives. Key Responsibilities include: - Designing and implementing network infrastructure projects based on customer or business requirements. - Performing all phases of network engineering, including requirements analysis, design, and implementation. - Collaborating with Project Management and Design Teams to translate initial scope into actionable items. - Developing Bill of Materials (BOM) and contributing to technology acquisition decisions. - Ensuring network services availability, including network connectivity, telecommunication systems, firewalls, routers, wireless capabilities, and network monitoring. - Daily management of the ticketing system to address and resolve incidents and service requests promptly. - Identifying software and hardware lifecycle upgrades and planning the upgrade path for device system software and hardware. - Executing network upgrades and refreshes in coordination with vendors, including testing, evaluation, and installation of enhancements. - Maintaining up-to-date knowledge of bugs or vulnerabilities in network infrastructure. - Procuring end-user assets and software, ensuring security hardening and maintenance. - Timely and effective resolution of end-user issues and requests. - Developing and upholding support policies, procedures, and standards. - Monitoring support ticketing systems to meet SLAs (Service Level Agreements). - Managing IT procurement, vendor relationships, and optimizing supplier interactions. - Planning and executing AV setups, selecting equipment, coordinating logistics, providing on-site support, troubleshooting AV systems, managing vendors, and documenting activities. Qualifications and Skills required: - 3-5 years of experience in enterprise network management and wireless platforms, preferably Ruckus and Cisco Meraki. - Proficiency in firewall security design, deployment, and support, particularly with Cisco Meraki MX and Sophos XG series. - Strong troubleshooting skills in switching technologies such as Spanning Tree and Stack. - Experience with VPN technologies like IPSEC and SSL VPN. - Broad knowledge of network technologies, including routing, switching, firewall, TCP/IP, DNS, WAN, and UC. - Familiarity with AWS cloud technology and network diagnostic tools. - CCNA or CCNP certification is preferred. - Demonstrated ability to manage product lifecycles, deliver projects on time, and utilize data for decision-making. - Cross-functional collaboration experience with engineering, design, marketing, and sales teams. - Bandwidth planning, ISP coordination, and familiarity with Basic Tech stacks, UX/UI design, and data analysis. This role offers an exciting opportunity to contribute to the growth and success of 2gethr by ensuring the reliability, security, and efficiency of our IT infrastructure. The Network and Infrastructure Engineer will play a crucial role in supporting our members and enabling seamless operations across our organization. If you are a motivated team player with excellent communication skills and a passion for technology, we invite you to join our dynamic team at 2gethr.,

Posted 6 days ago

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2.0 - 6.0 years

0 Lacs

noida, uttar pradesh

On-site

You are a knowledgeable and customer-focused Support Executive who will be providing technical assistance and support to customers, with a primary focus on Tally accounting software. Your responsibilities will include diagnosing and resolving technical issues, assisting with product usage, and ensuring customer satisfaction. You will need to provide timely and accurate technical support via various channels such as Anydesk, Ultraviewer, TeamViewer, Zoom, phone, email, and chat. Your duties will also involve educating customers on product features, functionalities, and best practices to maximize their use of Tally software. You will be expected to offer training and guidance to customers on software navigation and utilization for their business needs. Furthermore, you will need to escalate complex issues to higher-level support if necessary and collaborate with the technical team to develop solutions for recurring issues. Maintaining detailed records of customer interactions, issues, and resolutions will be essential, along with updating knowledge base articles and support resources. Building and maintaining positive relationships with customers to ensure high satisfaction levels and retention will be a key aspect of your role. Continuous learning and development are encouraged to stay updated on the latest features and industry trends. Qualifications required for this role include a Bachelor's degree in Information Technology, Computer Science, or related field, as well as proven experience in Tally technical support or customer service. In-depth knowledge of Tally accounting software, excellent communication skills, and strong problem-solving abilities are also necessary. Proficiency in using CRM systems, good organizational skills, and the ability to work effectively both independently and as part of a team are important attributes. Joining this dynamic and supportive team offers competitive compensation, professional growth opportunities, comprehensive training, and resources to enhance your technical and customer service skills. This is a full-time position with a day shift schedule located in Delhi.,

Posted 6 days ago

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